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chat-aggregate.html

chat-aggregate.html 30 KB
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  1. <!DOCTYPE html>
    2. 

  2. <html lang="zh">
    3. 

  3. <head>
    4. 

  4. <meta charset="UTF-8">
    5. 

  5. <meta name="viewport" content="width=device-width, initial-scale=1.0">
    6. 

  6. <title>数字员工 - 聚合聊天</title>
    7. 

  7. <script src="https://unpkg.com/vue@3/dist/vue.global.prod.js"></script>
    8. 

  8. <style>
    9. 

  9. *{margin:0;padding:0;box-sizing:border-box}
    10. 

  10. body{font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',sans-serif;background:#0a0a1a;color:#e0e0e0;height:100vh;overflow:hidden}
    11. 

  11. .main{display:flex;height:100vh}
    12. 

  12. 

  13. /* 左侧账户列表 */
    14. 

  14. .account-panel{width:80px;background:#0d0d1f;border-right:1px solid #1a1a3e;display:flex;flex-direction:column;padding:12px 0}
    15. 

  15. .account-item{width:56px;height:56px;border-radius:50%;margin:0 auto 8px;cursor:pointer;position:relative;border:2px solid transparent;transition:.2s;display:flex;align-items:center;justify-content:center;font-size:24px}
    16. 

  16. .account-item:hover{border-color:#e94560;transform:scale(1.05)}
    17. 

  17. .account-item.active{border-color:#e94560;background:#e9456022}
    18. 

  18. .account-item .badge{position:absolute;top:-2px;right:-2px;background:#e94560;color:#fff;border-radius:10px;padding:1px 5px;font-size:10px}
    19. 

  19. .account-item.disabled{opacity:.4;cursor:not-allowed}
    20. 

  20. 

  21. /* 会话列表 */
    22. 

  22. .session-panel{width:280px;background:#1a1a2e;border-right:1px solid #2a2a4a;display:flex;flex-direction:column}
    23. 

  23. .session-header{padding:12px 16px;border-bottom:1px solid #2a2a4a}
    24. 

  24. .session-header h3{font-size:14px;color:#e94560}
    25. 

  25. .session-header .search{margin-top:8px}
    26. 

  26. .session-header input{width:100%;padding:6px 10px;background:#0a0a1a;border:1px solid #2a2a4a;border-radius:4px;color:#e0e0e0;font-size:12px}
    27. 

  27. .session-list{flex:1;overflow-y:auto;padding:8px}
    28. 

  28. .session-item{display:flex;padding:10px;cursor:pointer;border-radius:6px;margin-bottom:4px;transition:.2s}
    29. 

  29. .session-item:hover{background:#2a2a4a}
    30. 

  30. .session-item.active{background:#0f3460}
    31. 

  31. .session-avatar{width:40px;height:40px;border-radius:50%;background:linear-gradient(135deg,#e94560,#f59e0b);display:flex;align-items:center;justify-content:center;font-size:16px;flex-shrink:0}
    32. 

  32. .session-info{flex:1;min-width:0;margin-left:10px}
    33. 

  33. .session-info .name{font-size:13px;color:#e0e0e0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
    34. 

  34. .session-info .msg{font-size:12px;color:#888;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;margin-top:2px}
    35. 

  35. .session-time{font-size:11px;color:#666;text-align:right}
    36. 

  36. .session-item.unread .name{font-weight:600;color:#fff}
    37. 

  37. .session-item.unread .badge{background:#e94560;color:#fff;border-radius:10px;padding:1px 5px;font-size:10px}
    38. 

  38. 

  39. /* 聊天区域 */
    40. 

  40. .chat-panel{flex:1;display:flex;flex-direction:column;background:#0a0a1a}
    41. 

  41. .chat-header{padding:12px 20px;background:#1a1a2e;border-bottom:1px solid #2a2a4a;display:flex;align-items:center;justify-content:space-between}
    42. 

  42. .chat-title .name{font-size:15px;color:#e0e0e0}
    43. 

  43. .chat-title .type{font-size:11px;color:#888;margin-left:8px}
    44. 

  44. .chat-actions{display:flex;gap:8px}
    45. 

  45. .chat-actions button{padding:6px 12px;background:#0f3460;border:none;border-radius:4px;color:#e0e0e0;font-size:12px;cursor:pointer}
    46. 

  46. .chat-actions button:hover{background:#1a4a80}
    47. 

  47. 

  48. /* 消息列表 */
    49. 

  49. .message-list{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column}
    50. 

  50. .message-item{display:flex;margin-bottom:12px;max-width:80%}
    51. 

  51. .message-item.sent{align-self:flex-end}
    52. 

  52. .message-item.sent .msg-bubble{background:#e94560;color:#fff;border-radius:12px 12px 0 12px}
    53. 

  53. .message-item.received{align-self:flex-start}
    54. 

  54. .message-item.received .msg-bubble{background:#1a1a2e;color:#e0e0e0;border-radius:12px 12px 12px 0;border:1px solid #2a2a4a}
    55. 

  55. .msg-avatar{width:32px;height:32px;border-radius:50%;background:linear-gradient(135deg,#3b82f6,#22c55e);display:flex;align-items:center;justify-content:center;font-size:12px;flex-shrink:0}
    56. 

  56. .message-item.sent .msg-avatar{order:2;margin-left:8px}
    57. 

  57. .message-item.received .msg-avatar{order:1;margin-right:8px}
    58. 

  58. .msg-content{display:flex;flex-direction:column}
    59. 

  59. .message-item.sent .msg-content{order:1}
    60. 

  60. .message-item.received .msg-content{order:2}
    61. 

  61. .msg-bubble{padding:10px 14px;max-width:max-content}
    62. 

  62. .msg-text{font-size:13px;line-height:1.5}
    63. 

  63. .msg-time{font-size:10px;color:#666;margin-top:4px;text-align:right}
    64. 

  64. .message-item.sent .msg-time{color:#fff8}
    65. 

  65. 

  66. /* 输入区域 */
    67. 

  67. .chat-input{padding:12px 20px;background:#1a1a2e;border-top:1px solid #2a2a4a}
    68. 

  68. .input-row{display:flex;gap:10px}
    69. 

  69. .input-row textarea{flex:1;padding:10px 14px;background:#0a0a1a;border:1px solid #2a2a4a;border-radius:8px;color:#e0e0e0;font-size:13px;resize:none;min-height:44px;max-height:120px;font-family:inherit}
    70. 

  70. .input-row textarea:focus{outline:none;border-color:#e94560}
    71. 

  71. .input-row button{padding:10px 24px;background:#e94560;color:#fff;border:none;border-radius:8px;cursor:pointer;font-size:13px;font-weight:500;flex-shrink:0}
    72. 

  72. .input-row button:hover{background:#d63850}
    73. 

  73. .input-row button:disabled{opacity:.5;cursor:not-allowed}
    74. 

  74. 

  75. /* 客户信息面板 */
    76. 

  76. .customer-panel{width:280px;background:#1a1a2e;border-left:1px solid #2a2a4a;display:flex;flex-direction:column}
    77. 

  77. .customer-header{padding:16px;border-bottom:1px solid #2a2a4a;text-align:center}
    78. 

  78. .customer-avatar{width:64px;height:64px;border-radius:50%;background:linear-gradient(135deg,#e94560,#f59e0b);display:flex;align-items:center;justify-content:center;font-size:24px;margin:0 auto}
    79. 

  79. .customer-name{font-size:15px;color:#e0e0e0;margin-top:8px}
    80. 

  80. .customer-id{font-size:11px;color:#666}
    81. 

  81. .customer-tabs{display:flex;border-bottom:1px solid #2a2a4a}
    82. 

  82. .customer-tabs .tab{flex:1;padding:8px;text-align:center;font-size:12px;color:#888;cursor:pointer;border-bottom:2px solid transparent}
    83. 

  83. .customer-tabs .tab.active{border-color:#e94560;color:#e94560}
    84. 

  84. .customer-detail{flex:1;overflow-y:auto;padding:12px}
    85. 

  85. .detail-section{margin-bottom:16px}
    86. 

  86. .detail-section h4{font-size:12px;color:#888;margin-bottom:8px}
    87. 

  87. .detail-row{display:flex;justify-content:space-between;padding:4px 0;font-size:12px}
    88. 

  88. .detail-row .label{color:#888}
    89. 

  89. .detail-row .value{color:#e0e0e0}
    90. 

  90. .tag-list{display:flex;flex-wrap:gap;gap:4px}
    91. 

  91. .tag{display:inline-block;padding:3px 8px;background:#0f3460;color:#ccc;border-radius:4px;font-size:11px}
    92. 

  92. .record-item{padding:8px;border-bottom:1px solid #1a1a3e}
    93. 

  93. .record-item .time{font-size:11px;color:#666}
    94. 

  94. .record-item .desc{font-size:12px;color:#e0e0e0;margin-top:2px}
    95. 

  95. 

  96. /* 渠道图标 */
    97. 

  97. .channel-qw{background:linear-gradient(135deg,#1890ff,#096dd9)}
    98. 

  98. .channel-wx{background:linear-gradient(135deg,#07c160,#10b981)}
    99. 

  99. .channel-im{background:linear-gradient(135deg,#6366f1,#8b5cf6)}
    100. 

  100. .channel-whatsapp{background:linear-gradient(135deg,#25d366,#10b981)}
    101. 

  101. .channel-other{background:linear-gradient(135deg,#6b7280,#9ca3af)}
    102. 

  102. 

  103. /* 滚动条 */
    104. 

  104. ::-webkit-scrollbar{width:6px}
    105. 

  105. ::-webkit-scrollbar-track{background:#0a0a1a}
    106. 

  106. ::-webkit-scrollbar-thumb{background:#2a2a4a;border-radius:3px}
    107. 

  107. ::-webkit-scrollbar-thumb:hover{background:#3a3a5a}
    108. 

  108. </style>
    109. 

  109. </head>
    110. 

  110. <body>
    111. 

  111. <div id="app" class="main">
    112. 

  112.   <!-- 左侧账户列表 -->
    113. 

  113.   <div class="account-panel">
    114. 

  114.     <div v-for="acc in accounts" :key="acc.id" 
    115. 

  115.          :class="['account-item', acc.active ? 'active' : '', acc.connected ? '' : 'disabled']"
    116. 

  116.          @click="selectAccount(acc)" :title="acc.name">
    117. 

  117.       <span>{{acc.icon}}</span>
    118. 

  118.       <span v-if="acc.unread>0" class="badge">{{acc.unread}}</span>
    119. 

  119.     </div>
    120. 

  120.   </div>
    121. 

  121. 

  122.   <!-- 会话列表 -->
    123. 

  123.   <div class="session-panel">
    124. 

  124.     <div class="session-header">
    125. 

  125.       <h3>🗨️ 聊天列表</h3>
    126. 

  126.       <div class="search">
    127. 

  127.         <input v-model="searchKey" placeholder="搜索联系人..." @keyup="filterSessions">
    128. 

  128.       </div>
    129. 

  129.     </div>
    130. 

  130.     <div class="session-list">
    131. 

  131.       <div v-for="sess in filteredSessions" :key="sess.sessionId" 
    132. 

  132.            :class="['session-item', sess.sessionId === currentSession?.sessionId ? 'active' : '', sess.unread > 0 ? 'unread' : '']"
    133. 

  133.            @click="selectSession(sess)">
    134. 

  134.         <div class="session-avatar">{{sess.avatar||'?'}}</div>
    135. 

  135.         <div class="session-info">
    136. 

  136.           <div class="name">{{sess.name}}</div>
    137. 

  137.           <div class="msg">{{sess.lastMsg||'暂无消息'}}</div>
    138. 

  138.         </div>
    139. 

  139.         <div style="text-align:right;margin-left:8px">
    140. 

  140.           <div class="session-time">{{formatLobsterDateTime(sess.lastTime)}}</div>
    141. 

  141.           <span v-if="sess.unread>0" class="badge">{{sess.unread}}</span>
    142. 

  142.         </div>
    143. 

  143.       </div>
    144. 

  144.       <div v-if="filteredSessions.length===0" style="text-align:center;padding:40px;color:#666;font-size:13px">
    145. 

  145.         暂无会话记录
    146. 

  146.       </div>
    147. 

  147.     </div>
    148. 

  148.   </div>
    149. 

  149. 

  150.   <!-- 聊天区域 -->
    151. 

  151.   <div class="chat-panel">
    152. 

  152.     <div v-if="currentSession" class="chat-header">
    153. 

  153.       <div class="chat-title">
    154. 

  154.         <span class="name">{{currentSession.name}}</span>
    155. 

  155.         <span class="type">{{channelName(currentSession.channelType)}}</span>
    156. 

  156.       </div>
    157. 

  157.       <div class="chat-actions">
    158. 

  158.         <button @click="toggleControlMode">{{currentSession.controlMode === 'ai' ? '🤖 AI接管中' : '👤 人工接管'}}</button>
    159. 

  159.         <button @click="showCustomerInfo=true">👤 客户信息</button>
    160. 

  160.       </div>
    161. 

  161.     </div>
    162. 

  162.     <div v-else class="chat-header">
    163. 

  163.       <div class="chat-title">
    164. 

  164.         <span class="name">请选择一个会话</span>
    165. 

  165.       </div>
    166. 

  166.     </div>
    167. 

  167. 

  168.     <div class="message-list" ref="messageList">
    169. 

  169.       <div v-for="(msg, idx) in messages" :key="idx" :class="['message-item', msg.sendType === 1 ? 'received' : 'sent']">
    170. 

  170.         <div class="msg-avatar">{{msg.sendType === 1 ? '👤' : '🤖'}}</div>
    171. 

  171.         <div class="msg-content">
    172. 

  172.           <div class="msg-bubble">
    173. 

  173.             <div class="msg-text">{{msg.content}}</div>
    174. 

  174.           </div>
    175. 

  175.           <div class="msg-time">{{formatLobsterDateTime(msg.time)}}</div>
    176. 

  176.         </div>
    177. 

  177.       </div>
    178. 

  178.       <div v-if="messages.length===0" style="text-align:center;padding:60px;color:#666">
    179. 

  179.         <div style="font-size:48px;margin-bottom:12px">💬</div>
    180. 

  180.         <p>开始与客户聊天</p>
    181. 

  181.       </div>
    182. 

  182.     </div>
    183. 

  183. 

  184.     <div class="chat-input">
    185. 

  185.       <div class="input-row">
    186. 

  186.         <textarea v-model="inputMsg" placeholder="输入消息..." @keyup.enter="sendMessage"></textarea>
    187. 

  187.         <button @click="sendMessage" :disabled="!inputMsg.trim()">发送</button>
    188. 

  188.       </div>
    189. 

  189.     </div>
    190. 

  190.   </div>
    191. 

  191. 

  192.   <!-- 客户信息面板 -->
    193. 

  193.   <div class="customer-panel" v-if="showCustomerInfo">
    194. 

  194.     <div class="customer-header">
    195. 

  195.       <div class="customer-avatar">{{currentSession?.avatar||'?'}}</div>
    196. 

  196.       <div class="customer-name">{{currentSession?.name||'-'}}</div>
    197. 

  197.       <div class="customer-id">{{currentSession?.channelSourceId||'-'}}</div>
    198. 

  198.     </div>
    199. 

  199.     <div class="customer-tabs">
    200. 

  200.       <div :class="['tab', customerTab==='basic'?'active':'']" @click="customerTab='basic'">基本信息</div>
    201. 

  201.       <div :class="['tab', customerTab==='tags'?'active':'']" @click="customerTab='tags'">标签</div>
    202. 

  202.       <div :class="['tab', customerTab==='records'?'active':'']" @click="customerTab='records'">访问记录</div>
    203. 

  203.     </div>
    204. 

  204.     <div class="customer-detail">
    205. 

  205.       <div v-if="customerTab==='basic'" class="detail-section">
    206. 

  206.         <h4>📋 基本信息</h4>
    207. 

  207.         <div class="detail-row"><span class="label">渠道</span><span class="value">{{channelName(currentSession?.channelType)}}</span></div>
    208. 

  208.         <div class="detail-row"><span class="label">来源ID</span><span class="value">{{currentSession?.channelSourceId||'-'}}</span></div>
    209. 

  209.         <div class="detail-row"><span class="label">联系人ID</span><span class="value">{{currentSession?.contactId||'-'}}</span></div>
    210. 

  210.         <div class="detail-row"><span class="label">会话ID</span><span class="value">{{currentSession?.sessionId||'-'}}</span></div>
    211. 

  211.         <div class="detail-row"><span class="label">创建时间</span><span class="value">{{formatLobsterDateTime(currentSession?.createTime)}}</span></div>
    212. 

  212.       </div>
    213. 

  213.       <div v-if="customerTab==='tags'" class="detail-section">
    214. 

  214.         <h4>🏷️ 客户标签</h4>
    215. 

  215.         <div class="tag-list">
    216. 

  216.           <span v-for="tag in customerTags" :key="tag" class="tag">{{tag}}</span>
    217. 

  217.         </div>
    218. 

  218.         <div v-if="customerTags.length===0" style="color:#666;font-size:12px">暂无标签</div>
    219. 

  219.       </div>
    220. 

  220.       <div v-if="customerTab==='records'" class="detail-section">
    221. 

  221.         <h4>📊 访问记录</h4>
    222. 

  222.         <div v-for="record in visitRecords" :key="record.time" class="record-item">
    223. 

  223.           <div class="time">{{formatLobsterDateTime(record.time)}}</div>
    224. 

  224.           <div class="desc">{{record.desc}}</div>
    225. 

  225.         </div>
    226. 

  226.         <div v-if="visitRecords.length===0" style="color:#666;font-size:12px">暂无访问记录</div>
    227. 

  227.       </div>
    228. 

  228.     </div>
    229. 

  229.   </div>
    230. 

  230. </div>
    231. 

  231. 

  232. <script>
    233. 

  233. const {createApp, ref, computed, watch, nextTick, onMounted} = Vue;
    234. 

  234.     createApp({
    235. 

  235.         setup(){
    236. 

  236.             const searchKey = ref('');
    237. 

  237.             const inputMsg = ref('');
    238. 

  238.             const showCustomerInfo = ref(true);
    239. 

  239.             const customerTab = ref('basic');
    240. 

  240.             const messageList = ref(null);
    241. 

  241.             const loading = ref(false);
    242. 

  242.             
    243. 

  243.             // ====== API配置 ======
    244. 

  244.             // 从URL参数获取配置（iframe嵌入时由父窗口传递）
    245. 

  245.             const getUrlParam = (name) => {
    246. 

  246.                 const params = new URLSearchParams(window.location.search);
    247. 

  247.                 return params.get(name) || '';
    248. 

  248.             };
    249. 

  249.             
    250. 

  250.             // 获取API基路径：URL参数 > 父窗口webpack环境变量 > 默认值
    251. 

  251.             const getBaseApi = () => {
    252. 

  252.                 const fromUrl = getUrlParam('baseApi');
    253. 

  253.                 if (fromUrl) return fromUrl;
    254. 

  254.                 try {
    255. 

  255.                     if (window.parent && window.parent.process && window.parent.process.env) {
    256. 

  256.                         return window.parent.process.env.VUE_APP_BASE_API || '/dev-api';
    257. 

  257.                     }
    258. 

  258.                 } catch(e) {}
    259. 

  259.                 return '/dev-api';
    260. 

  260.             };
    261. 

  261.             const BASE_API = getBaseApi();
    262. 

  262.             
    263. 

  263.             // 获取前端类型：URL参数 > 默认值
    264. 

  264.             const getFrontendType = () => {
    265. 

  265.                 return getUrlParam('frontendType') || 'company';
    266. 

  266.             };
    267. 

  267.             const FRONTEND_TYPE = getFrontendType();
    268. 

  268.             
    269. 

  269.             // 从Cookie获取Token
    270. 

  270.             const getToken = () => {
    271. 

  271.                 const match = document.cookie.match(/(?:^|;\s*)Web-Token=([^;]*)/);
    272. 

  272.                 return match ? match[1] : null;
    273. 

  273.             };
    274. 

  274.             
    275. 

  275.             // 获取租户编码：URL参数 > localStorage
    276. 

  276.             const getTenantCode = () => {
    277. 

  277.                 const fromUrl = getUrlParam('tenantCode');
    278. 

  278.                 if (fromUrl) return fromUrl;
    279. 

  279.                 try {
    280. 

  280.                     return localStorage.getItem('tenantCode') || '';
    281. 

  281.                 } catch(e) { return ''; }
    282. 

  282.             };
    283. 

  283.             
    284. 

  284.             // 认证请求工具
    285. 

  285.             const request = async (url, options = {}) => {
    286. 

  286.                 const token = getToken();
    287. 

  287.                 const tenantCode = getTenantCode();
    288. 

  288.                 const headers = {
    289. 

  289.                     'Content-Type': 'application/json',
    290. 

  290.                     'X-Frontend-Type': FRONTEND_TYPE,
    291. 

  291.                 };
    292. 

  292.                 if (token) {
    293. 

  293.                     headers['Authorization'] = 'Bearer ' + token;
    294. 

  294.                 }
    295. 

  295.                 if (tenantCode) {
    296. 

  296.                     headers['tenant-code'] = tenantCode;
    297. 

  297.                 }
    298. 

  298.                 // 合并自定义headers
    299. 

  299.                 if (options.headers) {
    300. 

  300.                     Object.assign(headers, options.headers);
    301. 

  301.                 }
    302. 

  302.                 
    303. 

  303.                 const fullUrl = url.startsWith('http') ? url : (BASE_API + url);
    304. 

  304.                 const response = await fetch(fullUrl, {
    305. 

  305.                     ...options,
    306. 

  306.                     headers,
    307. 

  307.                     credentials: 'include',
    308. 

  308.                 });
    309. 

  309.                 if (!response.ok) {
    310. 

  310.                     const text = await response.text().catch(() => '');
    311. 

  311.                     throw new Error(`HTTP ${response.status}: ${text || response.statusText}`);
    312. 

  312.                 }
    313. 

  313.                 const data = await response.json();
    314. 

  314.                 if (data.code === 401) {
    315. 

  315.                     // Token过期，通知父窗口刷新
    316. 

  316.                     if (window.parent && window.parent.location) {
    317. 

  317.                         window.parent.location.reload();
    318. 

  318.                     }
    319. 

  319.                     throw new Error('登录已过期');
    320. 

  320.                 }
    321. 

  321.                 return data;
    322. 

  322.             };
    323. 

  323. 

  324.             const formatLobsterDateTime = (time) => {
    325. 

  325.                 if (time === null || time === undefined || time === '') return '—';
    326. 

  326.                 const date = time instanceof Date ? time : new Date(time);
    327. 

  327.                 if (isNaN(date.getTime())) return '—';
    328. 

  328.                 const y = date.getFullYear();
    329. 

  329.                 const m = String(date.getMonth() + 1).padStart(2, '0');
    330. 

  330.                 const d = String(date.getDate()).padStart(2, '0');
    331. 

  331.                 const h = String(date.getHours()).padStart(2, '0');
    332. 

  332.                 const mi = String(date.getMinutes()).padStart(2, '0');
    333. 

  333.                 const s = String(date.getSeconds()).padStart(2, '0');
    334. 

  334.                 return `${y}-${m}-${d} ${h}:${mi}:${s}`;
    335. 

  335.             };
    336. 

  336. 

  337.             // 账户列表
    338. 

  338.             const accounts = ref([]);
    339. 

  339. 

  340.             // 会话列表
    341. 

  341.             const sessions = ref([]);
    342. 

  342. 

  343.             // 当前会话
    344. 

  344.             const currentSession = ref(null);
    345. 

  345. 

  346.             // 消息列表
    347. 

  347.             const messages = ref([]);
    348. 

  348. 

  349.             // 客户标签
    350. 

  350.             const customerTags = ref([]);
    351. 

  351. 

  352.             // 访问记录
    353. 

  353.             const visitRecords = ref([]);
    354. 

  354. 

  355.             // 当前登录用户的企微账户
    356. 

  356.             const currentAccount = ref(null);
    357. 

  357. 

  358.             // 过滤后的会话
    359. 

  359.             const filteredSessions = computed(()=>{
    360. 

  360.                 if(!searchKey.value) return sessions.value;
    361. 

  361.                 const key = searchKey.value.toLowerCase();
    362. 

  362.                 return sessions.value.filter(s=>{
    363. 

  363.                     const name = s.nickName || s.name || '';
    364. 

  364.                     return name.toLowerCase().includes(key);
    365. 

  365.                 });
    366. 

  366.             });
    367. 

  367. 

  368.             // 加载账户列表
    369. 

  369.             const loadAccounts = async () => {
    370. 

  370.                 try {
    371. 

  371.                     // 先获取当前登录用户绑定的企微账户
    372. 

  372.                     const res = await request('/qw/user/getMyQwUserList');
    373. 

  373.                     if (res.code === 200 || res.code === 0) {
    374. 

  374.                         const qwAccounts = (res.data || []).map((acc, idx) => ({
    375. 

  375.                             id: acc.id || `qw_${idx}`,
    376. 

  376.                             name: acc.qwUserName || '企微账户',
    377. 

  377.                             icon: '💼',
    378. 

  378.                             active: idx === 0,
    379. 

  379.                             connected: true,
    380. 

  380.                             unread: 0,
    381. 

  381.                             type: 'QW',
    382. 

  382.                             corpId: acc.corpId,
    383. 

  383.                             qwUserId: acc.qwUserId
    384. 

  384.                         }));
    385. 

  385.                         
    386. 

  386.                         // 添加个微账户占位（后续扩展）
    387. 

  387.                         const wxAccounts = []; // 暂时为空，后续实现个微账户绑定
    388. 

  388.                         
    389. 

  389.                         accounts.value = [...qwAccounts, ...wxAccounts];
    390. 

  390.                         
    391. 

  391.                         if (accounts.value.length > 0) {
    392. 

  392.                             currentAccount.value = accounts.value[0];
    393. 

  393.                         }
    394. 

  394.                     }
    395. 

  395.                 } catch (error) {
    396. 

  396.                     console.error('加载账户失败:', error);
    397. 

  397.                     // 降级显示模拟账户
    398. 

  398.                     accounts.value = [
    399. 

  399.                         {id:'qw', name:'企业微信', icon:'💼', active:true, connected:true, unread:0, type:'QW'},
    400. 

  400.                         {id:'wx', name:'个人微信', icon:'💬', active:false, connected:false, unread:0, type:'WX'},
    401. 

  401.                     ];
    402. 

  402.                     currentAccount.value = accounts.value[0];
    403. 

  403.                 }
    404. 

  404.             };
    405. 

  405. 

  406.             // 加载会话列表
    407. 

  407.             const loadSessions = async () => {
    408. 

  408.                 try {
    409. 

  409.                     // 先尝试加载chat会话
    410. 

  410.                     const chatRes = await request('/chat/chatSession/list?pageNum=1&pageSize=100');
    411. 

  411.                     if (chatRes.code === 200 || chatRes.rows) {
    412. 

  412.                         const chatSessions = (chatRes.rows || []).map(s => ({
    413. 

  413.                             sessionId: s.sessionId,
    414. 

  414.                             name: s.nickName || s.userName || '客户',
    415. 

  415.                             avatar: (s.nickName || s.userName || '客').charAt(0),
    416. 

  416.                             channelType: 'CHAT',
    417. 

  417.                             channelSourceId: s.userId,
    418. 

  418.                             contactId: s.userId,
    419. 

  419.                             lastMsg: '',
    420. 

  420.                             lastTime: s.createTime || '',
    421. 

  421.                             unread: 0,
    422. 

  422.                             createTime: s.createTime,
    423. 

  423.                             status: s.status
    424. 

  424.                         }));
    425. 

  425.                         
    426. 

  426.                         // 再尝试加载企微外部联系人作为会话
    427. 

  427.                         const qwRes = await request('/qw/externalContact/list?pageNum=1&pageSize=100');
    428. 

  428.                         if (qwRes.code === 200 || qwRes.rows) {
    429. 

  429.                             const qwSessions = (qwRes.rows || []).map(c => ({
    430. 

  430.                                 sessionId: `qw_${c.id}`,
    431. 

  431.                                 name: c.name || c.remark || '企微客户',
    432. 

  432.                                 avatar: (c.name || c.remark || '客').charAt(0),
    433. 

  433.                                 channelType: 'QW',
    434. 

  434.                                 channelSourceId: c.externalUserId,
    435. 

  435.                                 contactId: c.id,
    436. 

  436.                                 lastMsg: '',
    437. 

  437.                                 lastTime: c.createTime || '',
    438. 

  438.                                 unread: 0,
    439. 

  439.                                 createTime: c.createTime,
    440. 

  440.                                 tagIds: c.tagIds,
    441. 

  441.                                 customerId: c.customerId,
    442. 

  442.                                 remarkMobiles: c.remarkMobiles
    443. 

  443.                             }));
    444. 

  444.                             sessions.value = [...qwSessions, ...chatSessions];
    445. 

  445.                         } else {
    446. 

  446.                             sessions.value = chatSessions;
    447. 

  447.                         }
    448. 

  448.                     }
    449. 

  449.                 } catch (error) {
    450. 

  450.                     console.error('加载会话失败:', error);
    451. 

  451.                     sessions.value = [];
    452. 

  452.                 }
    453. 

  453.                 
    454. 

  454.                 if (sessions.value.length > 0 && !currentSession.value) {
    455. 

  455.                     selectSession(sessions.value[0]);
    456. 

  456.                 }
    457. 

  457.             };
    458. 

  458. 

  459.             // 选择账户
    460. 

  460.             const selectAccount = (acc)=>{
    461. 

  461.                 if(!acc.connected) return;
    462. 

  462.                 accounts.value.forEach(a=>a.active = false);
    463. 

  463.                 acc.active = true;
    464. 

  464.                 currentAccount.value = acc;
    465. 

  465.                 loadSessions();
    466. 

  466.             };
    467. 

  467. 

  468.             // 选择会话
    469. 

  469.             const selectSession = async (sess)=>{
    470. 

  470.                 currentSession.value = sess;
    471. 

  471.                 // 清除未读
    472. 

  472.                 sess.unread = 0;
    473. 

  473.                 // 加载消息
    474. 

  474.                 await loadMessages(sess);
    475. 

  475.                 // 加载客户标签和信息
    476. 

  476.                 await loadCustomerInfo(sess);
    477. 

  477.             };
    478. 

  478. 

  479.             // 加载消息
    480. 

  480.             const loadMessages = async (session) => {
    481. 

  481.                 messages.value = [];
    482. 

  482.                 try {
    483. 

  483.                     if (session.channelType === 'CHAT') {
    484. 

  484.                         // 加载chat会话消息
    485. 

  485.                         const chatDetailRes = await request(`/chat/chatSession/${session.sessionId}`);
    486. 

  486.                         if (chatDetailRes.code === 200 || chatDetailRes.data) {
    487. 

  487.                             const msgRes = await request(`/chat/chatMsg/list?sessionId=${session.sessionId}&pageNum=1&pageSize=100`);
    488. 

  488.                             if (msgRes.rows) {
    489. 

  489.                                 messages.value = msgRes.rows.map(m => ({
    490. 

  490.                                     content: m.content,
    491. 

  491.                                     sendType: m.sendType,
    492. 

  492.                                     time: m.createTime || new Date()
    493. 

  493.                                 }));
    494. 

  494.                             }
    495. 

  495.                         }
    496. 

  496.                     } else if (session.channelType === 'QW') {
    497. 

  497.                         // TODO: 加载企微聊天记录
    498. 

  498.                         messages.value = [];
    499. 

  499.                     }
    500. 

  500.                 } catch (error) {
    501. 

  501.                     console.error('加载消息失败:', error);
    502. 

  502.                     messages.value = [];
    503. 

  503.                 }
    504. 

  504.                 
    505. 

  505.                 nextTick(()=>{
    506. 

  506.                     if(messageList.value){
    507. 

  507.                         messageList.value.scrollTop = messageList.value.scrollHeight;
    508. 

  508.                     }
    509. 

  509.                 });
    510. 

  510.             };
    511. 

  511. 

  512.             // 加载客户信息
    513. 

  513.             const loadCustomerInfo = async (session) => {
    514. 

  514.                 customerTags.value = [];
    515. 

  515.                 visitRecords.value = [];
    516. 

  516.                 
    517. 

  517.                 try {
    518. 

  518.                     if (session.tagIds && session.tagIds !== '[]') {
    519. 

  519.                         // 解析标签ID并加载标签名称
    520. 

  520.                         const tagIds = JSON.parse(session.tagIds);
    521. 

  521.                         if (tagIds.length > 0) {
    522. 

  522.                             const tagRes = await request(`/qw/tag/list?tagIds=${tagIds.join(',')}`);
    523. 

  523.                             if (tagRes.rows) {
    524. 

  524.                                 customerTags.value = tagRes.rows.map(t => t.tagName || t.name);
    525. 

  525.                             }
    526. 

  526.                         }
    527. 

  527.                     }
    528. 

  528.                     
    529. 

  529.                     // 加载CRM客户信息
    530. 

  530.                     if (session.customerId) {
    531. 

  531.                         const crmRes = await request(`/crm/customer/${session.customerId}`);
    532. 

  532.                         if (crmRes.data) {
    533. 

  533.                             // 补充客户基本信息
    534. 

  534.                             if (crmRes.data.phone) {
    535. 

  535.                                 visitRecords.value.push({
    536. 

  536.                                     time: new Date(),
    537. 

  537.                                     desc: `手机号: ${crmRes.data.phone}`
    538. 

  538.                                 });
    539. 

  539.                             }
    540. 

  540.                             if (crmRes.data.email) {
    541. 

  541.                                 visitRecords.value.push({
    542. 

  542.                                     time: new Date(),
    543. 

  543.                                     desc: `邮箱: ${crmRes.data.email}`
    544. 

  544.                                 });
    545. 

  545.                             }
    546. 

  546.                         }
    547. 

  547.                     }
    548. 

  548.                     
    549. 

  549.                     // 加载fastGpt聊天摘要
    550. 

  550.                     try {
    551. 

  551.                         const chatRes = await request('/fastGpt/fastGptChatSession/list?pageNum=1&pageSize=10');
    552. 

  552.                         if (chatRes.rows) {
    553. 

  553.                             const relatedChat = chatRes.rows.find(c => 
    554. 

  554.                                 c.externalUserId === session.channelSourceId || 
    555. 

  555.                                 c.userId === session.contactId
    556. 

  556.                             );
    557. 

  557.                             if (relatedChat) {
    558. 

  558.                                 visitRecords.value.push({
    559. 

  559.                                     time: relatedChat.createTime || new Date(),
    560. 

  560.                                     desc: `最近聊天: ${relatedChat.lastMsg || '暂无消息'}`
    561. 

  561.                                 });
    562. 

  562.                             }
    563. 

  563.                         }
    564. 

  564.                     } catch (err) {
    565. 

  565.                         console.error('加载聊天摘要失败:', err);
    566. 

  566.                     }
    567. 

  567.                 } catch (error) {
    568. 

  568.                     console.error('加载客户信息失败:', error);
    569. 

  569.                 }
    570. 

  570.             };
    571. 

  571. 

  572.             // 发送消息
    573. 

  573.             const sendMessage = async ()=>{
    574. 

  574.                 if(!inputMsg.value.trim() || !currentSession.value) return;
    575. 

  575.                 
    576. 

  576.                 const msg = {
    577. 

  577.                     content: inputMsg.value, 
    578. 

  578.                     sendType: 2, 
    579. 

  579.                     time: new Date()
    580. 

  580.                 };
    581. 

  581.                 messages.value.push(msg);
    582. 

  582.                 const contentToSend = inputMsg.value;
    583. 

  583.                 inputMsg.value = '';
    584. 

  584.                 
    585. 

  585.                 nextTick(()=>{
    586. 

  586.                     if(messageList.value){
    587. 

  587.                         messageList.value.scrollTop = messageList.value.scrollHeight;
    588. 

  588.                     }
    589. 

  589.                 });
    590. 

  590.                 
    591. 

  591.                 // 调用发送消息接口
    592. 

  592.                 try {
    593. 

  593.                     if (currentSession.value.channelType === 'QW') {
    594. 

  594.                         // 企微发送消息
    595. 

  595.                         await request('/qw/msg/send', {
    596. 

  596.                             method: 'POST',
    597. 

  597.                             body: JSON.stringify({
    598. 

  598.                                 externalUserId: currentSession.value.channelSourceId,
    599. 

  599.                                 content: contentToSend,
    600. 

  600.                                 qwUserId: currentAccount.value?.qwUserId
    601. 

  601.                             })
    602. 

  602.                         });
    603. 

  603.                     } else if (currentSession.value.channelType === 'CHAT') {
    604. 

  604.                         // Chat会话发送消息
    605. 

  605.                         await request('/chat/chatMsg', {
    606. 

  606.                             method: 'POST',
    607. 

  607.                             body: JSON.stringify({
    608. 

  608.                                 sessionId: currentSession.value.sessionId,
    609. 

  609.                                 content: contentToSend,
    610. 

  610.                                 sendType: 2
    611. 

  611.                             })
    612. 

  612.                         });
    613. 

  613.                     }
    614. 

  614.                 } catch (error) {
    615. 

  615.                     console.error('发送消息失败:', error);
    616. 

  616.                 }
    617. 

  617.             };
    618. 

  618. 

  619.             // 切换控制模式
    620. 

  620.             const toggleControlMode = ()=>{
    621. 

  621.                 if(currentSession.value){
    622. 

  622.                     currentSession.value.controlMode = currentSession.value.controlMode === 'ai' ? 'human' : 'ai';
    623. 

  623.                 }
    624. 

  624.             };
    625. 

  625. 

  626.             // 渠道名称
    627. 

  627.             const channelName = (type)=>{
    628. 

  628.                 const names = {QW:'企业微信', WX:'个人微信', IM:'系统IM', WHATSAPP:'WhatsApp', OTHER:'其他渠道', CHAT:'在线咨询'};
    629. 

  629.                 return names[type] || type;
    630. 

  630.             };
    631. 

  631. 

  632.             // 初始化
    633. 

  633.             onMounted(async () => {
    634. 

  634.                 await loadAccounts();
    635. 

  635.                 await loadSessions();
    636. 

  636.             });
    637. 

  637. 

  638.             return {
    639. 

  639.                 searchKey, inputMsg, showCustomerInfo, customerTab, messageList, loading,
    640. 

  640.                 accounts, sessions, currentSession, messages, customerTags, visitRecords,
    641. 

  641.                 filteredSessions,
    642. 

  642.                 selectAccount, selectSession, sendMessage, toggleControlMode, channelName, formatLobsterDateTime
    643. 

  643.             };
    644. 

  644.         }
    645. 

  645.     }).mount('#app');
    646. 

  646. </script>
    647. 

  647. </body>
    648. 

  648. </html>
    649.