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chat-aggregate.html

chat-aggregate.html 27 KB
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  1. <!DOCTYPE html>
    2. 

  2. <html lang="zh">
    3. 

  3. <head>
    4. 

  4. <meta charset="UTF-8">
    5. 

  5. <meta name="viewport" content="width=device-width, initial-scale=1.0">
    6. 

  6. <title>数字员工 - 聚合聊天</title>
    7. 

  7. <script src="https://unpkg.com/vue@3/dist/vue.global.prod.js"></script>
    8. 

  8. <style>
    9. 

  9. *{margin:0;padding:0;box-sizing:border-box}
    10. 

  10. body{font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',sans-serif;background:#0a0a1a;color:#e0e0e0;height:100vh;overflow:hidden}
    11. 

  11. .main{display:flex;height:100vh}
    12. 

  12. 

  13. /* 左侧账户列表 */
    14. 

  14. .account-panel{width:80px;background:#0d0d1f;border-right:1px solid #1a1a3e;display:flex;flex-direction:column;padding:12px 0}
    15. 

  15. .account-item{width:56px;height:56px;border-radius:50%;margin:0 auto 8px;cursor:pointer;position:relative;border:2px solid transparent;transition:.2s;display:flex;align-items:center;justify-content:center;font-size:24px}
    16. 

  16. .account-item:hover{border-color:#e94560;transform:scale(1.05)}
    17. 

  17. .account-item.active{border-color:#e94560;background:#e9456022}
    18. 

  18. .account-item .badge{position:absolute;top:-2px;right:-2px;background:#e94560;color:#fff;border-radius:10px;padding:1px 5px;font-size:10px}
    19. 

  19. .account-item.disabled{opacity:.4;cursor:not-allowed}
    20. 

  20. 

  21. /* 会话列表 */
    22. 

  22. .session-panel{width:280px;background:#1a1a2e;border-right:1px solid #2a2a4a;display:flex;flex-direction:column}
    23. 

  23. .session-header{padding:12px 16px;border-bottom:1px solid #2a2a4a}
    24. 

  24. .session-header h3{font-size:14px;color:#e94560}
    25. 

  25. .session-header .search{margin-top:8px}
    26. 

  26. .session-header input{width:100%;padding:6px 10px;background:#0a0a1a;border:1px solid #2a2a4a;border-radius:4px;color:#e0e0e0;font-size:12px}
    27. 

  27. .session-list{flex:1;overflow-y:auto;padding:8px}
    28. 

  28. .session-item{display:flex;padding:10px;cursor:pointer;border-radius:6px;margin-bottom:4px;transition:.2s}
    29. 

  29. .session-item:hover{background:#2a2a4a}
    30. 

  30. .session-item.active{background:#0f3460}
    31. 

  31. .session-avatar{width:40px;height:40px;border-radius:50%;background:linear-gradient(135deg,#e94560,#f59e0b);display:flex;align-items:center;justify-content:center;font-size:16px;flex-shrink:0}
    32. 

  32. .session-info{flex:1;min-width:0;margin-left:10px}
    33. 

  33. .session-info .name{font-size:13px;color:#e0e0e0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
    34. 

  34. .session-info .msg{font-size:12px;color:#888;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;margin-top:2px}
    35. 

  35. .session-time{font-size:11px;color:#666;text-align:right}
    36. 

  36. .session-item.unread .name{font-weight:600;color:#fff}
    37. 

  37. .session-item.unread .badge{background:#e94560;color:#fff;border-radius:10px;padding:1px 5px;font-size:10px}
    38. 

  38. 

  39. /* 聊天区域 */
    40. 

  40. .chat-panel{flex:1;display:flex;flex-direction:column;background:#0a0a1a}
    41. 

  41. .chat-header{padding:12px 20px;background:#1a1a2e;border-bottom:1px solid #2a2a4a;display:flex;align-items:center;justify-content:space-between}
    42. 

  42. .chat-title .name{font-size:15px;color:#e0e0e0}
    43. 

  43. .chat-title .type{font-size:11px;color:#888;margin-left:8px}
    44. 

  44. .chat-actions{display:flex;gap:8px}
    45. 

  45. .chat-actions button{padding:6px 12px;background:#0f3460;border:none;border-radius:4px;color:#e0e0e0;font-size:12px;cursor:pointer}
    46. 

  46. .chat-actions button:hover{background:#1a4a80}
    47. 

  47. 

  48. /* 消息列表 */
    49. 

  49. .message-list{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column}
    50. 

  50. .message-item{display:flex;margin-bottom:12px;max-width:80%}
    51. 

  51. .message-item.sent{align-self:flex-end}
    52. 

  52. .message-item.sent .msg-bubble{background:#e94560;color:#fff;border-radius:12px 12px 0 12px}
    53. 

  53. .message-item.received{align-self:flex-start}
    54. 

  54. .message-item.received .msg-bubble{background:#1a1a2e;color:#e0e0e0;border-radius:12px 12px 12px 0;border:1px solid #2a2a4a}
    55. 

  55. .msg-avatar{width:32px;height:32px;border-radius:50%;background:linear-gradient(135deg,#3b82f6,#22c55e);display:flex;align-items:center;justify-content:center;font-size:12px;flex-shrink:0}
    56. 

  56. .message-item.sent .msg-avatar{order:2;margin-left:8px}
    57. 

  57. .message-item.received .msg-avatar{order:1;margin-right:8px}
    58. 

  58. .msg-content{display:flex;flex-direction:column}
    59. 

  59. .message-item.sent .msg-content{order:1}
    60. 

  60. .message-item.received .msg-content{order:2}
    61. 

  61. .msg-bubble{padding:10px 14px;max-width:max-content}
    62. 

  62. .msg-text{font-size:13px;line-height:1.5}
    63. 

  63. .msg-time{font-size:10px;color:#666;margin-top:4px;text-align:right}
    64. 

  64. .message-item.sent .msg-time{color:#fff8}
    65. 

  65. 

  66. /* 输入区域 */
    67. 

  67. .chat-input{padding:12px 20px;background:#1a1a2e;border-top:1px solid #2a2a4a}
    68. 

  68. .input-row{display:flex;gap:10px}
    69. 

  69. .input-row textarea{flex:1;padding:10px 14px;background:#0a0a1a;border:1px solid #2a2a4a;border-radius:8px;color:#e0e0e0;font-size:13px;resize:none;min-height:44px;max-height:120px;font-family:inherit}
    70. 

  70. .input-row textarea:focus{outline:none;border-color:#e94560}
    71. 

  71. .input-row button{padding:10px 24px;background:#e94560;color:#fff;border:none;border-radius:8px;cursor:pointer;font-size:13px;font-weight:500;flex-shrink:0}
    72. 

  72. .input-row button:hover{background:#d63850}
    73. 

  73. .input-row button:disabled{opacity:.5;cursor:not-allowed}
    74. 

  74. 

  75. /* 客户信息面板 */
    76. 

  76. .customer-panel{width:280px;background:#1a1a2e;border-left:1px solid #2a2a4a;display:flex;flex-direction:column}
    77. 

  77. .customer-header{padding:16px;border-bottom:1px solid #2a2a4a;text-align:center}
    78. 

  78. .customer-avatar{width:64px;height:64px;border-radius:50%;background:linear-gradient(135deg,#e94560,#f59e0b);display:flex;align-items:center;justify-content:center;font-size:24px;margin:0 auto}
    79. 

  79. .customer-name{font-size:15px;color:#e0e0e0;margin-top:8px}
    80. 

  80. .customer-id{font-size:11px;color:#666}
    81. 

  81. .customer-tabs{display:flex;border-bottom:1px solid #2a2a4a}
    82. 

  82. .customer-tabs .tab{flex:1;padding:8px;text-align:center;font-size:12px;color:#888;cursor:pointer;border-bottom:2px solid transparent}
    83. 

  83. .customer-tabs .tab.active{border-color:#e94560;color:#e94560}
    84. 

  84. .customer-detail{flex:1;overflow-y:auto;padding:12px}
    85. 

  85. .detail-section{margin-bottom:16px}
    86. 

  86. .detail-section h4{font-size:12px;color:#888;margin-bottom:8px}
    87. 

  87. .detail-row{display:flex;justify-content:space-between;padding:4px 0;font-size:12px}
    88. 

  88. .detail-row .label{color:#888}
    89. 

  89. .detail-row .value{color:#e0e0e0}
    90. 

  90. .tag-list{display:flex;flex-wrap:gap;gap:4px}
    91. 

  91. .tag{display:inline-block;padding:3px 8px;background:#0f3460;color:#ccc;border-radius:4px;font-size:11px}
    92. 

  92. .record-item{padding:8px;border-bottom:1px solid #1a1a3e}
    93. 

  93. .record-item .time{font-size:11px;color:#666}
    94. 

  94. .record-item .desc{font-size:12px;color:#e0e0e0;margin-top:2px}
    95. 

  95. 

  96. /* 渠道图标 */
    97. 

  97. .channel-qw{background:linear-gradient(135deg,#1890ff,#096dd9)}
    98. 

  98. .channel-wx{background:linear-gradient(135deg,#07c160,#10b981)}
    99. 

  99. .channel-im{background:linear-gradient(135deg,#6366f1,#8b5cf6)}
    100. 

  100. .channel-whatsapp{background:linear-gradient(135deg,#25d366,#10b981)}
    101. 

  101. .channel-other{background:linear-gradient(135deg,#6b7280,#9ca3af)}
    102. 

  102. 

  103. /* 滚动条 */
    104. 

  104. ::-webkit-scrollbar{width:6px}
    105. 

  105. ::-webkit-scrollbar-track{background:#0a0a1a}
    106. 

  106. ::-webkit-scrollbar-thumb{background:#2a2a4a;border-radius:3px}
    107. 

  107. ::-webkit-scrollbar-thumb:hover{background:#3a3a5a}
    108. 

  108. </style>
    109. 

  109. </head>
    110. 

  110. <body>
    111. 

  111. <div id="app" class="main">
    112. 

  112.   <!-- 左侧账户列表 -->
    113. 

  113.   <div class="account-panel">
    114. 

  114.     <div v-for="acc in accounts" :key="acc.id" 
    115. 

  115.          :class="['account-item', acc.active ? 'active' : '', acc.connected ? '' : 'disabled']"
    116. 

  116.          @click="selectAccount(acc)" :title="acc.name">
    117. 

  117.       <span>{{acc.icon}}</span>
    118. 

  118.       <span v-if="acc.unread>0" class="badge">{{acc.unread}}</span>
    119. 

  119.     </div>
    120. 

  120.   </div>
    121. 

  121. 

  122.   <!-- 会话列表 -->
    123. 

  123.   <div class="session-panel">
    124. 

  124.     <div class="session-header">
    125. 

  125.       <h3>🗨️ 聊天列表</h3>
    126. 

  126.       <div class="search">
    127. 

  127.         <input v-model="searchKey" placeholder="搜索联系人..." @keyup="filterSessions">
    128. 

  128.       </div>
    129. 

  129.     </div>
    130. 

  130.     <div class="session-list">
    131. 

  131.       <div v-for="sess in filteredSessions" :key="sess.sessionId" 
    132. 

  132.            :class="['session-item', sess.sessionId === currentSession?.sessionId ? 'active' : '', sess.unread > 0 ? 'unread' : '']"
    133. 

  133.            @click="selectSession(sess)">
    134. 

  134.         <div class="session-avatar">{{sess.avatar||'?'}}</div>
    135. 

  135.         <div class="session-info">
    136. 

  136.           <div class="name">{{sess.name}}</div>
    137. 

  137.           <div class="msg">{{sess.lastMsg||'暂无消息'}}</div>
    138. 

  138.         </div>
    139. 

  139.         <div style="text-align:right;margin-left:8px">
    140. 

  140.           <div class="session-time">{{formatLobsterDateTime(sess.lastTime)}}</div>
    141. 

  141.           <span v-if="sess.unread>0" class="badge">{{sess.unread}}</span>
    142. 

  142.         </div>
    143. 

  143.       </div>
    144. 

  144.       <div v-if="filteredSessions.length===0" style="text-align:center;padding:40px;color:#666;font-size:13px">
    145. 

  145.         暂无会话记录
    146. 

  146.       </div>
    147. 

  147.     </div>
    148. 

  148.   </div>
    149. 

  149. 

  150.   <!-- 聊天区域 -->
    151. 

  151.   <div class="chat-panel">
    152. 

  152.     <div v-if="currentSession" class="chat-header">
    153. 

  153.       <div class="chat-title">
    154. 

  154.         <span class="name">{{currentSession.name}}</span>
    155. 

  155.         <span class="type">{{channelName(currentSession.channelType)}}</span>
    156. 

  156.       </div>
    157. 

  157.       <div class="chat-actions">
    158. 

  158.         <button @click="toggleControlMode">{{currentSession.controlMode === 'ai' ? '🤖 AI接管中' : '👤 人工接管'}}</button>
    159. 

  159.         <button @click="showCustomerInfo=true">👤 客户信息</button>
    160. 

  160.       </div>
    161. 

  161.     </div>
    162. 

  162.     <div v-else class="chat-header">
    163. 

  163.       <div class="chat-title">
    164. 

  164.         <span class="name">请选择一个会话</span>
    165. 

  165.       </div>
    166. 

  166.     </div>
    167. 

  167. 

  168.     <div class="message-list" ref="messageList">
    169. 

  169.       <div v-for="(msg, idx) in messages" :key="idx" :class="['message-item', msg.sendType === 1 ? 'received' : 'sent']">
    170. 

  170.         <div class="msg-avatar">{{msg.sendType === 1 ? '👤' : '🤖'}}</div>
    171. 

  171.         <div class="msg-content">
    172. 

  172.           <div class="msg-bubble">
    173. 

  173.             <div class="msg-text">{{msg.content}}</div>
    174. 

  174.           </div>
    175. 

  175.           <div class="msg-time">{{formatLobsterDateTime(msg.time)}}</div>
    176. 

  176.         </div>
    177. 

  177.       </div>
    178. 

  178.       <div v-if="messages.length===0" style="text-align:center;padding:60px;color:#666">
    179. 

  179.         <div style="font-size:48px;margin-bottom:12px">💬</div>
    180. 

  180.         <p>开始与客户聊天</p>
    181. 

  181.       </div>
    182. 

  182.     </div>
    183. 

  183. 

  184.     <div class="chat-input">
    185. 

  185.       <div class="input-row">
    186. 

  186.         <textarea v-model="inputMsg" placeholder="输入消息..." @keyup.enter="sendMessage"></textarea>
    187. 

  187.         <button @click="sendMessage" :disabled="!inputMsg.trim()">发送</button>
    188. 

  188.       </div>
    189. 

  189.     </div>
    190. 

  190.   </div>
    191. 

  191. 

  192.   <!-- 客户信息面板 -->
    193. 

  193.   <div class="customer-panel" v-if="showCustomerInfo">
    194. 

  194.     <div class="customer-header">
    195. 

  195.       <div class="customer-avatar">{{currentSession?.avatar||'?'}}</div>
    196. 

  196.       <div class="customer-name">{{currentSession?.name||'-'}}</div>
    197. 

  197.       <div class="customer-id">{{currentSession?.channelSourceId||'-'}}</div>
    198. 

  198.     </div>
    199. 

  199.     <div class="customer-tabs">
    200. 

  200.       <div :class="['tab', customerTab==='basic'?'active':'']" @click="customerTab='basic'">基本信息</div>
    201. 

  201.       <div :class="['tab', customerTab==='tags'?'active':'']" @click="customerTab='tags'">标签</div>
    202. 

  202.       <div :class="['tab', customerTab==='records'?'active':'']" @click="customerTab='records'">访问记录</div>
    203. 

  203.     </div>
    204. 

  204.     <div class="customer-detail">
    205. 

  205.       <div v-if="customerTab==='basic'" class="detail-section">
    206. 

  206.         <h4>📋 基本信息</h4>
    207. 

  207.         <div class="detail-row"><span class="label">渠道</span><span class="value">{{channelName(currentSession?.channelType)}}</span></div>
    208. 

  208.         <div class="detail-row"><span class="label">来源ID</span><span class="value">{{currentSession?.channelSourceId||'-'}}</span></div>
    209. 

  209.         <div class="detail-row"><span class="label">联系人ID</span><span class="value">{{currentSession?.contactId||'-'}}</span></div>
    210. 

  210.         <div class="detail-row"><span class="label">会话ID</span><span class="value">{{currentSession?.sessionId||'-'}}</span></div>
    211. 

  211.         <div class="detail-row"><span class="label">创建时间</span><span class="value">{{formatLobsterDateTime(currentSession?.createTime)}}</span></div>
    212. 

  212.       </div>
    213. 

  213.       <div v-if="customerTab==='tags'" class="detail-section">
    214. 

  214.         <h4>🏷️ 客户标签</h4>
    215. 

  215.         <div class="tag-list">
    216. 

  216.           <span v-for="tag in customerTags" :key="tag" class="tag">{{tag}}</span>
    217. 

  217.         </div>
    218. 

  218.         <div v-if="customerTags.length===0" style="color:#666;font-size:12px">暂无标签</div>
    219. 

  219.       </div>
    220. 

  220.       <div v-if="customerTab==='records'" class="detail-section">
    221. 

  221.         <h4>📊 访问记录</h4>
    222. 

  222.         <div v-for="record in visitRecords" :key="record.time" class="record-item">
    223. 

  223.           <div class="time">{{formatLobsterDateTime(record.time)}}</div>
    224. 

  224.           <div class="desc">{{record.desc}}</div>
    225. 

  225.         </div>
    226. 

  226.         <div v-if="visitRecords.length===0" style="color:#666;font-size:12px">暂无访问记录</div>
    227. 

  227.       </div>
    228. 

  228.     </div>
    229. 

  229.   </div>
    230. 

  230. </div>
    231. 

  231. 

  232. <script>
    233. 

  233. const {createApp, ref, computed, watch, nextTick, onMounted} = Vue;
    234. 

  234.     createApp({
    235. 

  235.         setup(){
    236. 

  236.             const searchKey = ref('');
    237. 

  237.             const inputMsg = ref('');
    238. 

  238.             const showCustomerInfo = ref(true);
    239. 

  239.             const customerTab = ref('basic');
    240. 

  240.             const messageList = ref(null);
    241. 

  241.             const loading = ref(false);
    242. 

  242.             
    243. 

  243.             // API请求工具函数
    244. 

  244.             const request = async (url, options = {}) => {
    245. 

  245.                 const defaultOptions = {
    246. 

  246.                     headers: {
    247. 

  247.                         'Content-Type': 'application/json',
    248. 

  248.                     },
    249. 

  249.                 };
    250. 

  250.                 const response = await fetch(url, { ...defaultOptions, ...options });
    251. 

  251.                 if (!response.ok) {
    252. 

  252.                     throw new Error(`HTTP ${response.status}: ${response.statusText}`);
    253. 

  253.                 }
    254. 

  254.                 return await response.json();
    255. 

  255.             };
    256. 

  256. 

  257.             const formatLobsterDateTime = (time) => {
    258. 

  258.                 if (time === null || time === undefined || time === '') return '—';
    259. 

  259.                 const date = time instanceof Date ? time : new Date(time);
    260. 

  260.                 if (isNaN(date.getTime())) return '—';
    261. 

  261.                 const y = date.getFullYear();
    262. 

  262.                 const m = String(date.getMonth() + 1).padStart(2, '0');
    263. 

  263.                 const d = String(date.getDate()).padStart(2, '0');
    264. 

  264.                 const h = String(date.getHours()).padStart(2, '0');
    265. 

  265.                 const mi = String(date.getMinutes()).padStart(2, '0');
    266. 

  266.                 const s = String(date.getSeconds()).padStart(2, '0');
    267. 

  267.                 return `${y}-${m}-${d} ${h}:${mi}:${s}`;
    268. 

  268.             };
    269. 

  269. 

  270.             // 账户列表
    271. 

  271.             const accounts = ref([]);
    272. 

  272. 

  273.             // 会话列表
    274. 

  274.             const sessions = ref([]);
    275. 

  275. 

  276.             // 当前会话
    277. 

  277.             const currentSession = ref(null);
    278. 

  278. 

  279.             // 消息列表
    280. 

  280.             const messages = ref([]);
    281. 

  281. 

  282.             // 客户标签
    283. 

  283.             const customerTags = ref([]);
    284. 

  284. 

  285.             // 访问记录
    286. 

  286.             const visitRecords = ref([]);
    287. 

  287. 

  288.             // 当前登录用户的企微账户
    289. 

  289.             const currentAccount = ref(null);
    290. 

  290. 

  291.             // 过滤后的会话
    292. 

  292.             const filteredSessions = computed(()=>{
    293. 

  293.                 if(!searchKey.value) return sessions.value;
    294. 

  294.                 const key = searchKey.value.toLowerCase();
    295. 

  295.                 return sessions.value.filter(s=>{
    296. 

  296.                     const name = s.nickName || s.name || '';
    297. 

  297.                     return name.toLowerCase().includes(key);
    298. 

  298.                 });
    299. 

  299.             });
    300. 

  300. 

  301.             // 加载账户列表
    302. 

  302.             const loadAccounts = async () => {
    303. 

  303.                 try {
    304. 

  304.                     // 先获取当前登录用户绑定的企微账户
    305. 

  305.                     const res = await request('/qw/user/getMyQwUserList');
    306. 

  306.                     if (res.code === 200 || res.code === 0) {
    307. 

  307.                         const qwAccounts = (res.data || []).map((acc, idx) => ({
    308. 

  308.                             id: acc.id || `qw_${idx}`,
    309. 

  309.                             name: acc.qwUserName || '企微账户',
    310. 

  310.                             icon: '💼',
    311. 

  311.                             active: idx === 0,
    312. 

  312.                             connected: true,
    313. 

  313.                             unread: 0,
    314. 

  314.                             type: 'QW',
    315. 

  315.                             corpId: acc.corpId,
    316. 

  316.                             qwUserId: acc.qwUserId
    317. 

  317.                         }));
    318. 

  318.                         
    319. 

  319.                         // 添加个微账户占位（后续扩展）
    320. 

  320.                         const wxAccounts = []; // 暂时为空，后续实现个微账户绑定
    321. 

  321.                         
    322. 

  322.                         accounts.value = [...qwAccounts, ...wxAccounts];
    323. 

  323.                         
    324. 

  324.                         if (accounts.value.length > 0) {
    325. 

  325.                             currentAccount.value = accounts.value[0];
    326. 

  326.                         }
    327. 

  327.                     }
    328. 

  328.                 } catch (error) {
    329. 

  329.                     console.error('加载账户失败:', error);
    330. 

  330.                     // 降级显示模拟账户
    331. 

  331.                     accounts.value = [
    332. 

  332.                         {id:'qw', name:'企业微信', icon:'💼', active:true, connected:true, unread:0, type:'QW'},
    333. 

  333.                         {id:'wx', name:'个人微信', icon:'💬', active:false, connected:false, unread:0, type:'WX'},
    334. 

  334.                     ];
    335. 

  335.                     currentAccount.value = accounts.value[0];
    336. 

  336.                 }
    337. 

  337.             };
    338. 

  338. 

  339.             // 加载会话列表
    340. 

  340.             const loadSessions = async () => {
    341. 

  341.                 try {
    342. 

  342.                     // 先尝试加载chat会话
    343. 

  343.                     const chatRes = await request('/chat/chatSession/list?pageNum=1&pageSize=100');
    344. 

  344.                     if (chatRes.code === 200 || chatRes.rows) {
    345. 

  345.                         const chatSessions = (chatRes.rows || []).map(s => ({
    346. 

  346.                             sessionId: s.sessionId,
    347. 

  347.                             name: s.nickName || s.userName || '客户',
    348. 

  348.                             avatar: (s.nickName || s.userName || '客').charAt(0),
    349. 

  349.                             channelType: 'CHAT',
    350. 

  350.                             channelSourceId: s.userId,
    351. 

  351.                             contactId: s.userId,
    352. 

  352.                             lastMsg: '',
    353. 

  353.                             lastTime: s.createTime || '',
    354. 

  354.                             unread: 0,
    355. 

  355.                             createTime: s.createTime,
    356. 

  356.                             status: s.status
    357. 

  357.                         }));
    358. 

  358.                         
    359. 

  359.                         // 再尝试加载企微外部联系人作为会话
    360. 

  360.                         const qwRes = await request('/qw/externalContact/list?pageNum=1&pageSize=100');
    361. 

  361.                         if (qwRes.code === 200 || qwRes.rows) {
    362. 

  362.                             const qwSessions = (qwRes.rows || []).map(c => ({
    363. 

  363.                                 sessionId: `qw_${c.id}`,
    364. 

  364.                                 name: c.name || c.remark || '企微客户',
    365. 

  365.                                 avatar: (c.name || c.remark || '客').charAt(0),
    366. 

  366.                                 channelType: 'QW',
    367. 

  367.                                 channelSourceId: c.externalUserId,
    368. 

  368.                                 contactId: c.id,
    369. 

  369.                                 lastMsg: '',
    370. 

  370.                                 lastTime: c.createTime || '',
    371. 

  371.                                 unread: 0,
    372. 

  372.                                 createTime: c.createTime,
    373. 

  373.                                 tagIds: c.tagIds,
    374. 

  374.                                 customerId: c.customerId,
    375. 

  375.                                 remarkMobiles: c.remarkMobiles
    376. 

  376.                             }));
    377. 

  377.                             sessions.value = [...qwSessions, ...chatSessions];
    378. 

  378.                         } else {
    379. 

  379.                             sessions.value = chatSessions;
    380. 

  380.                         }
    381. 

  381.                     }
    382. 

  382.                 } catch (error) {
    383. 

  383.                     console.error('加载会话失败:', error);
    384. 

  384.                     sessions.value = [];
    385. 

  385.                 }
    386. 

  386.                 
    387. 

  387.                 if (sessions.value.length > 0 && !currentSession.value) {
    388. 

  388.                     selectSession(sessions.value[0]);
    389. 

  389.                 }
    390. 

  390.             };
    391. 

  391. 

  392.             // 选择账户
    393. 

  393.             const selectAccount = (acc)=>{
    394. 

  394.                 if(!acc.connected) return;
    395. 

  395.                 accounts.value.forEach(a=>a.active = false);
    396. 

  396.                 acc.active = true;
    397. 

  397.                 currentAccount.value = acc;
    398. 

  398.                 loadSessions();
    399. 

  399.             };
    400. 

  400. 

  401.             // 选择会话
    402. 

  402.             const selectSession = async (sess)=>{
    403. 

  403.                 currentSession.value = sess;
    404. 

  404.                 // 清除未读
    405. 

  405.                 sess.unread = 0;
    406. 

  406.                 // 加载消息
    407. 

  407.                 await loadMessages(sess);
    408. 

  408.                 // 加载客户标签和信息
    409. 

  409.                 await loadCustomerInfo(sess);
    410. 

  410.             };
    411. 

  411. 

  412.             // 加载消息
    413. 

  413.             const loadMessages = async (session) => {
    414. 

  414.                 messages.value = [];
    415. 

  415.                 try {
    416. 

  416.                     if (session.channelType === 'CHAT') {
    417. 

  417.                         // 加载chat会话消息
    418. 

  418.                         const chatDetailRes = await request(`/chat/chatSession/${session.sessionId}`);
    419. 

  419.                         if (chatDetailRes.code === 200 || chatDetailRes.data) {
    420. 

  420.                             const msgRes = await request(`/chat/chatMsg/list?sessionId=${session.sessionId}&pageNum=1&pageSize=100`);
    421. 

  421.                             if (msgRes.rows) {
    422. 

  422.                                 messages.value = msgRes.rows.map(m => ({
    423. 

  423.                                     content: m.content,
    424. 

  424.                                     sendType: m.sendType,
    425. 

  425.                                     time: m.createTime || new Date()
    426. 

  426.                                 }));
    427. 

  427.                             }
    428. 

  428.                         }
    429. 

  429.                     } else if (session.channelType === 'QW') {
    430. 

  430.                         // TODO: 加载企微聊天记录
    431. 

  431.                         messages.value = [];
    432. 

  432.                     }
    433. 

  433.                 } catch (error) {
    434. 

  434.                     console.error('加载消息失败:', error);
    435. 

  435.                     messages.value = [];
    436. 

  436.                 }
    437. 

  437.                 
    438. 

  438.                 nextTick(()=>{
    439. 

  439.                     if(messageList.value){
    440. 

  440.                         messageList.value.scrollTop = messageList.value.scrollHeight;
    441. 

  441.                     }
    442. 

  442.                 });
    443. 

  443.             };
    444. 

  444. 

  445.             // 加载客户信息
    446. 

  446.             const loadCustomerInfo = async (session) => {
    447. 

  447.                 customerTags.value = [];
    448. 

  448.                 visitRecords.value = [];
    449. 

  449.                 
    450. 

  450.                 try {
    451. 

  451.                     if (session.tagIds && session.tagIds !== '[]') {
    452. 

  452.                         // 解析标签ID并加载标签名称
    453. 

  453.                         const tagIds = JSON.parse(session.tagIds);
    454. 

  454.                         if (tagIds.length > 0) {
    455. 

  455.                             const tagRes = await request(`/qw/tag/list?tagIds=${tagIds.join(',')}`);
    456. 

  456.                             if (tagRes.rows) {
    457. 

  457.                                 customerTags.value = tagRes.rows.map(t => t.tagName || t.name);
    458. 

  458.                             }
    459. 

  459.                         }
    460. 

  460.                     }
    461. 

  461.                     
    462. 

  462.                     // 加载CRM客户信息
    463. 

  463.                     if (session.customerId) {
    464. 

  464.                         const crmRes = await request(`/crm/customer/${session.customerId}`);
    465. 

  465.                         if (crmRes.data) {
    466. 

  466.                             // 补充客户基本信息
    467. 

  467.                             if (crmRes.data.phone) {
    468. 

  468.                                 visitRecords.value.push({
    469. 

  469.                                     time: new Date(),
    470. 

  470.                                     desc: `手机号: ${crmRes.data.phone}`
    471. 

  471.                                 });
    472. 

  472.                             }
    473. 

  473.                             if (crmRes.data.email) {
    474. 

  474.                                 visitRecords.value.push({
    475. 

  475.                                     time: new Date(),
    476. 

  476.                                     desc: `邮箱: ${crmRes.data.email}`
    477. 

  477.                                 });
    478. 

  478.                             }
    479. 

  479.                         }
    480. 

  480.                     }
    481. 

  481.                     
    482. 

  482.                     // 加载fastGpt聊天摘要
    483. 

  483.                     try {
    484. 

  484.                         const chatRes = await request('/fastGpt/fastGptChatSession/list?pageNum=1&pageSize=10');
    485. 

  485.                         if (chatRes.rows) {
    486. 

  486.                             const relatedChat = chatRes.rows.find(c => 
    487. 

  487.                                 c.externalUserId === session.channelSourceId || 
    488. 

  488.                                 c.userId === session.contactId
    489. 

  489.                             );
    490. 

  490.                             if (relatedChat) {
    491. 

  491.                                 visitRecords.value.push({
    492. 

  492.                                     time: relatedChat.createTime || new Date(),
    493. 

  493.                                     desc: `最近聊天: ${relatedChat.lastMsg || '暂无消息'}`
    494. 

  494.                                 });
    495. 

  495.                             }
    496. 

  496.                         }
    497. 

  497.                     } catch (err) {
    498. 

  498.                         console.error('加载聊天摘要失败:', err);
    499. 

  499.                     }
    500. 

  500.                 } catch (error) {
    501. 

  501.                     console.error('加载客户信息失败:', error);
    502. 

  502.                 }
    503. 

  503.             };
    504. 

  504. 

  505.             // 发送消息
    506. 

  506.             const sendMessage = async ()=>{
    507. 

  507.                 if(!inputMsg.value.trim() || !currentSession.value) return;
    508. 

  508.                 
    509. 

  509.                 const msg = {
    510. 

  510.                     content: inputMsg.value, 
    511. 

  511.                     sendType: 2, 
    512. 

  512.                     time: new Date()
    513. 

  513.                 };
    514. 

  514.                 messages.value.push(msg);
    515. 

  515.                 const contentToSend = inputMsg.value;
    516. 

  516.                 inputMsg.value = '';
    517. 

  517.                 
    518. 

  518.                 nextTick(()=>{
    519. 

  519.                     if(messageList.value){
    520. 

  520.                         messageList.value.scrollTop = messageList.value.scrollHeight;
    521. 

  521.                     }
    522. 

  522.                 });
    523. 

  523.                 
    524. 

  524.                 // 调用发送消息接口
    525. 

  525.                 try {
    526. 

  526.                     if (currentSession.value.channelType === 'QW') {
    527. 

  527.                         // 企微发送消息
    528. 

  528.                         await request('/qw/msg/send', {
    529. 

  529.                             method: 'POST',
    530. 

  530.                             body: JSON.stringify({
    531. 

  531.                                 externalUserId: currentSession.value.channelSourceId,
    532. 

  532.                                 content: contentToSend,
    533. 

  533.                                 qwUserId: currentAccount.value?.qwUserId
    534. 

  534.                             })
    535. 

  535.                         });
    536. 

  536.                     } else if (currentSession.value.channelType === 'CHAT') {
    537. 

  537.                         // Chat会话发送消息
    538. 

  538.                         await request('/chat/chatMsg', {
    539. 

  539.                             method: 'POST',
    540. 

  540.                             body: JSON.stringify({
    541. 

  541.                                 sessionId: currentSession.value.sessionId,
    542. 

  542.                                 content: contentToSend,
    543. 

  543.                                 sendType: 2
    544. 

  544.                             })
    545. 

  545.                         });
    546. 

  546.                     }
    547. 

  547.                 } catch (error) {
    548. 

  548.                     console.error('发送消息失败:', error);
    549. 

  549.                 }
    550. 

  550.             };
    551. 

  551. 

  552.             // 切换控制模式
    553. 

  553.             const toggleControlMode = ()=>{
    554. 

  554.                 if(currentSession.value){
    555. 

  555.                     currentSession.value.controlMode = currentSession.value.controlMode === 'ai' ? 'human' : 'ai';
    556. 

  556.                 }
    557. 

  557.             };
    558. 

  558. 

  559.             // 渠道名称
    560. 

  560.             const channelName = (type)=>{
    561. 

  561.                 const names = {QW:'企业微信', WX:'个人微信', IM:'系统IM', WHATSAPP:'WhatsApp', OTHER:'其他渠道', CHAT:'在线咨询'};
    562. 

  562.                 return names[type] || type;
    563. 

  563.             };
    564. 

  564. 

  565.             // 初始化
    566. 

  566.             onMounted(async () => {
    567. 

  567.                 await loadAccounts();
    568. 

  568.                 await loadSessions();
    569. 

  569.             });
    570. 

  570. 

  571.             return {
    572. 

  572.                 searchKey, inputMsg, showCustomerInfo, customerTab, messageList, loading,
    573. 

  573.                 accounts, sessions, currentSession, messages, customerTags, visitRecords,
    574. 

  574.                 filteredSessions,
    575. 

  575.                 selectAccount, selectSession, sendMessage, toggleControlMode, channelName, formatLobsterDateTime
    576. 

  576.             };
    577. 

  577.         }
    578. 

  578.     }).mount('#app');
    579. 

  579. </script>
    580. 

  580. </body>
    581. 

  581. </html>
    582.