ylrz_his_scrm_adminUI/src/views/chat/chatSession/index.vue

<template>
  <div class="app-container">
    <el-form :model="queryParams" ref="queryForm" :inline="true" v-show="showSearch" label-width="68px">
      <el-form-item label="公司名称" prop="companyId" >
        <el-select v-model="queryParams.companyId" placeholder="请选择所属公司" filterable size="small">
          <el-option v-for="(option, index) in companyList" :key="index" :value="option.dictValue" :label="option.dictLabel"></el-option>
        </el-select>
      </el-form-item>
      <el-form-item label="会话标识" prop="sessionCode">
        <el-input
          v-model="queryParams.sessionCode"
          placeholder="请输入会话标识"
          clearable
          size="small"
          @keyup.enter.native="handleQuery"
        />
      </el-form-item>
      <el-form-item label="客户名称" prop="nickName">
        <el-input
          v-model="queryParams.nickName"
          placeholder="请输入客户名称"
          clearable
          size="small"
          @keyup.enter.native="handleQuery"
        />
      </el-form-item>
      <el-form-item label="客服角色" prop="roleId">
        <el-select v-model="queryParams.kfId" placeholder="请选择客服角色" clearable size="small">
          <el-option
                v-for="item in roles"
                :key="item.kfId"
                :label="item.roleName"
                :value="item.kfId"
              />
        </el-select>
      </el-form-item>
      <el-form-item label="状态 " prop="status">
        <el-select v-model="queryParams.status" placeholder="请选择" clearable size="small">
          <el-option
            v-for="item in sessionStatusOptions"
            :key="item.dictValue"
            :label="item.dictLabel"
            :value="item.dictValue"
          />
        </el-select>
      </el-form-item>
      <el-form-item label="查看状态" prop="isLook">
        <el-select v-model="queryParams.isLook" placeholder="请选择" clearable size="small">
          <el-option
            v-for="item in sessionLookOptions"
            :key="item.dictValue"
            :label="item.dictLabel"
            :value="item.dictValue"
          />
        </el-select>
      </el-form-item>
      <el-form-item label="接待时间" prop="createTime">
        <el-date-picker
           style="width:220px"
           clearable size="small"
           v-model="dateRange"
           type="daterange"
           value-format="yyyy-MM-dd"
           start-placeholder="开始日期"
           end-placeholder="结束日期"
            @change="changeTime">
        </el-date-picker>
      </el-form-item>
      <el-form-item>
        <el-button type="primary" icon="el-icon-search" size="mini" @click="handleQuery">搜索</el-button>
        <el-button icon="el-icon-refresh" size="mini" @click="resetQuery">重置</el-button>
      </el-form-item>
    </el-form>

    <el-row :gutter="10" class="mb8">
      <el-col :span="1.5">
        <el-button
          type="primary"
          plain
          icon="el-icon-plus"
          size="mini"
          @click="handleAdd"
          v-hasPermi="['chat:chatSession:add']"
        >新增</el-button>
      </el-col>
      <el-col :span="1.5">
        <el-button
          type="success"
          plain
          icon="el-icon-edit"
          size="mini"
          :disabled="single"
          @click="handleUpdate"
          v-hasPermi="['chat:chatSession:edit']"
        >修改</el-button>
      </el-col>
      <el-col :span="1.5">
        <el-button
          type="danger"
          plain
          icon="el-icon-delete"
          size="mini"
          :disabled="multiple"
          @click="handleDelete"
          v-hasPermi="['chat:chatSession:remove']"
        >删除</el-button>
      </el-col>
      <el-col :span="1.5">
        <el-button
          type="warning"
          plain
          icon="el-icon-download"
          size="mini"
          :loading="exportLoading"
          @click="handleExport"
          v-hasPermi="['chat:chatSession:export']"
        >导出</el-button>
      </el-col>
      <right-toolbar :showSearch.sync="showSearch" @queryTable="getList"></right-toolbar>
    </el-row>

    <el-table border v-loading="loading" :data="chatSessionList" @selection-change="handleSelectionChange">
      <el-table-column type="selection" width="55" align="center" />
      <el-table-column label="ID" align="center" prop="sessionId" />
      <el-table-column label="会话标识" align="center" prop="sessionCode" />
      <el-table-column label="咨询客户" align="center" prop="nickname" />
      <el-table-column label="客服账号" align="center" prop="roleName" />
      <el-table-column label="所属公司" align="center" prop="companyName" />
      <el-table-column label="接待时间" align="center" prop="createTime" >
        <template slot-scope="scope">
          <span v-if="!scope.row.updateTime && scope.row.status === 1">
            {{ scope.row.createTime }} - 未结束
          </span>
          <span v-else>
            {{ scope.row.createTime }} - {{ scope.row.updateTime }}
          </span>
        </template>
      </el-table-column>
      <el-table-column  label="服务状态"  align="center" prop="status">
            <template slot-scope="scope">
                <el-tag prop="status" v-for="(item, index) in sessionStatusOptions"    v-if="scope.row.status==item.dictValue">{{item.dictLabel}}</el-tag>
            </template>
      </el-table-column>
      <el-table-column  label="查看状态"  align="center" prop="isLook">
            <template slot-scope="scope">
                <el-tag prop="isLook" v-for="(item, index) in sessionLookOptions"    v-if="scope.row.isLook==item.dictValue">{{item.dictLabel}}</el-tag>
            </template>
      </el-table-column>
      <el-table-column label="操作" align="center" class-name="small-padding fixed-width">
        <template slot-scope="scope">
          <el-button
            size="mini"
            type="text"
            v-hasPermi="['chat:chatSession:query']"
            @click="handledetails(scope.row)"
          >查看</el-button>
        </template>
      </el-table-column>
    </el-table>

    <pagination
      v-show="total>0"
      :total="total"
      :page.sync="queryParams.pageNum"
      :limit.sync="queryParams.pageSize"
      @pagination="getList"
    />

    <!-- 添加或修改会话对话框 -->
    <el-dialog :title="title" :visible.sync="open" width="500px" append-to-body>
      <el-form ref="form" :model="form" :rules="rules" label-width="80px">
        <el-form-item label="会话标识" prop="sessionCode">
          <el-input v-model="form.sessionCode" placeholder="请输入会话标识" />
        </el-form-item>
        <el-form-item label="客户ID" prop="userId">
          <el-input v-model="form.userId" placeholder="请输入客户ID" />
        </el-form-item>
        <el-form-item label="客服ID" prop="kfId">
          <el-input v-model="form.kfId" placeholder="请输入客服ID" />
        </el-form-item>
        <el-form-item label="状态 1会话中 2已结束">
          <el-radio-group v-model="form.status">
            <el-radio label="1">请选择字典生成</el-radio>
          </el-radio-group>
        </el-form-item>
      </el-form>
      <div slot="footer" class="dialog-footer">
        <el-button type="primary" @click="submitForm">确 定</el-button>
        <el-button @click="cancel">取 消</el-button>
      </div>
    </el-dialog>
    <el-drawer
    	:with-header="false"
      size="75%"  @close="handleDrawerClose"
      :title="show.title" :visible.sync="show.open">
      <chatMsgDetails  ref="Details" />
    </el-drawer>
  </div>
</template>

<script>
import { listChatSession, getChatSession, delChatSession, addChatSession, updateChatSession, exportChatSession } from "@/api/chat/chatSession";
import chatMsgDetails from '../components/chatMsgDetails.vue';
import { getAllRoleList } from "@/api/chat/chatRole";
import {allList}from "@/api/company/company";
export default {
  name: "ChatSession",
  components:{chatMsgDetails},
  data() {
    return {
      roles:[],
      companyList:[],
      show:{
        title:"聊天详情",
        open:false,
      },
      dateRange:[],
      sessionStatusOptions:[],
      sessionLookOptions:[],
      // 遮罩层
      loading: true,
      // 导出遮罩层
      exportLoading: false,
      // 选中数组
      ids: [],
      // 非单个禁用
      single: true,
      // 非多个禁用
      multiple: true,
      // 显示搜索条件
      showSearch: true,
      // 总条数
      total: 0,
      // 会话表格数据
      chatSessionList: [],
      // 弹出层标题
      title: "",
      // 是否显示弹出层
      open: false,
      // 查询参数
      queryParams: {
        pageNum: 1,
        pageSize: 10,
        sessionCode: null,
        userId: null,
        kfId: null,
        status: null,
        isLook:null
      },
      // 表单参数
      form: {},
      // 表单校验
      rules: {
      }
    };
  },
  created() {
    this.getList();
    this.getDicts("sys_chat_session_status").then(response => {
      this.sessionStatusOptions = response.data;
    });
    this.getDicts("sys_chat_session_look").then(response => {
      this.sessionLookOptions = response.data;
    });
    getAllRoleList().then(response => {
        this.roles = response.data;
    });
    this.getAllCompany();
  },
  methods: {
    getAllCompany() {
      allList().then(response => {
        this.companyList = response.rows;
        this.companyList.push({dictLabel: "无",
            dictValue: "0"})
      });
    },
    handleDrawerClose(){
      this.getList();
    },
    handledetails(row){
       this.show.open=true;
       setTimeout(() => {
            this.$refs.Details.getDetails(row.sessionId);
       }, 500);
    },
    /** 查询会话列表 */
    getList() {
      this.loading = true;
      listChatSession(this.queryParams).then(response => {
        this.chatSessionList = response.rows;
        this.total = response.total;
        this.loading = false;
      });
    },
    // 取消按钮
    cancel() {
      this.open = false;
      this.reset();
    },
    // 表单重置
    reset() {
      this.form = {
        sessionId: null,
        sessionCode: null,
        userId: null,
        kfId: null,
        createTime: null,
        updateTime: null,
        status: 0
      };
      this.resetForm("form");
    },
    changeTime(){
      if(this.dateRange!=null){
        this.queryParams.beginTime=this.dateRange[0];
        this.queryParams.endTime=this.dateRange[1];
      }else{
        this.queryParams.beginTime=null;
        this.queryParams.endTime=null;
      }
    },
    /** 搜索按钮操作 */
    handleQuery() {
      this.queryParams.pageNum = 1;
      this.getList();
    },
    /** 重置按钮操作 */
    resetQuery() {
      this.dateRange = [];
      this.queryParams.beginTime=null;
      this.queryParams.endTime=null;
      this.resetForm("queryForm");
      this.handleQuery();
    },
    // 多选框选中数据
    handleSelectionChange(selection) {
      this.ids = selection.map(item => item.sessionId)
      this.single = selection.length!==1
      this.multiple = !selection.length
    },
    /** 新增按钮操作 */
    handleAdd() {
      this.reset();
      this.open = true;
      this.title = "添加会话";
    },
    /** 修改按钮操作 */
    handleUpdate(row) {
      this.reset();
      const sessionId = row.sessionId || this.ids
      getChatSession(sessionId).then(response => {
        this.form = response.data;
        this.open = true;
        this.title = "修改会话";
      });
    },
    /** 提交按钮 */
    submitForm() {
      this.$refs["form"].validate(valid => {
        if (valid) {
          if (this.form.sessionId != null) {
            updateChatSession(this.form).then(response => {
              this.msgSuccess("修改成功");
              this.open = false;
              this.getList();
            });
          } else {
            addChatSession(this.form).then(response => {
              this.msgSuccess("新增成功");
              this.open = false;
              this.getList();
            });
          }
        }
      });
    },
    /** 删除按钮操作 */
    handleDelete(row) {
      const sessionIds = row.sessionId || this.ids;
      this.$confirm('是否确认删除会话编号为"' + sessionIds + '"的数据项?', "警告", {
          confirmButtonText: "确定",
          cancelButtonText: "取消",
          type: "warning"
        }).then(function() {
          return delChatSession(sessionIds);
        }).then(() => {
          this.getList();
          this.msgSuccess("删除成功");
        }).catch(() => {});
    },
    /** 导出按钮操作 */
    handleExport() {
      const queryParams = this.queryParams;
      this.$confirm('是否确认导出所有会话数据项?', "警告", {
          confirmButtonText: "确定",
          cancelButtonText: "取消",
          type: "warning"
        }).then(() => {
          this.exportLoading = true;
          return exportChatSession(queryParams);
        }).then(response => {
          this.download(response.msg);
          this.exportLoading = false;
        }).catch(() => {});
    }
  }
};
</script>