<template>
  <div class="app-container">
    <el-form :model="queryParams" ref="queryForm" :inline="true" v-show="showSearch" label-width="100px">
      <el-form-item label="企微账号" prop="qwUserId">
              <el-select v-model="queryParams.qwUserId" placeholder="企微账号"  size="small" @change="updateQwuser()">
                <el-option
                  v-for="dict in myQwUserList"
                  :key="dict.dictValue"
                  :label="dict.dictLabel+'('+dict.corpName+')'"
                  :value="dict.dictValue"
                />
              </el-select>
      </el-form-item>

      <el-form-item label="企微客户ID" prop="id">
        <el-input
          v-model="queryParams.id"
          placeholder="请输入企微客户ID"
          clearable
          size="small"
          @keyup.enter.native="handleQuery"
        />
      </el-form-item>
      <el-form-item label="客户名称" prop="name">
        <el-input
          v-model="queryParams.name"
          placeholder="请输入客户名称"
          clearable
          size="small"
          @keyup.enter.native="handleQuery"
        />
      </el-form-item>


      <el-form-item label="用户类别" prop="type">
        <el-select v-model="queryParams.type" placeholder="请选择用户类别" clearable size="small">
          <el-option
            v-for="dict in typeOptions"
            :key="dict.dictValue"
            :label="dict.dictLabel"
            :value="dict.dictValue"
          />
        </el-select>
      </el-form-item>

      <el-form-item label="性别" prop="gender">
        <el-select v-model="queryParams.gender" placeholder="性别" clearable size="small">
          <el-option
            v-for="dict in genderOptions"
            :key="dict.dictValue"
            :label="dict.dictLabel"
            :value="dict.dictValue"
          />
        </el-select>
      </el-form-item>

      <el-form-item label="电话号码" prop="remarkMobiles">
        <el-input
          v-model="queryParams.remarkMobiles"
          placeholder="请输入备注电话号码"
          clearable
          size="small"
          @keyup.enter.native="handleQuery"
        />
      </el-form-item>

      <el-form-item label="来源" prop="addWay">

        <el-select v-model="queryParams.addWay" placeholder="来源" clearable size="small">
          <el-option
            v-for="dict in addWayOptions"
            :key="dict.dictValue"
            :label="dict.dictLabel"
            :value="dict.dictValue"
          />
        </el-select>
      </el-form-item>
      <el-form-item label="状态" prop="status">

        <el-select v-model="queryParams.status" placeholder="状态" clearable size="small">
          <el-option
            v-for="dict in statusOptions"
            :key="dict.dictValue"
            :label="dict.dictLabel"
            :value="dict.dictValue"
          />
        </el-select>
      </el-form-item>
      <el-form-item label="是否重粉" prop="userRepeat">
        <el-select v-model="queryParams.userRepeat" placeholder="重粉" clearable size="small">
          <el-option label="否" :value="0"/>
          <el-option label="是" :value="1"/>
        </el-select>
      </el-form-item>
      <el-form-item label="客户等级" prop="level">
        <el-select v-model="queryParams.level" placeholder="客户等级" clearable size="small">
          <el-option
            v-for="dict in ratingType"
            :key="dict.dictValue"
            :label="dict.dictLabel"
            :value="dict.dictValue"
          />
        </el-select>
      </el-form-item>
      <el-form-item label="等级升降" prop="levelType">
        <el-select v-model="queryParams.levelType" placeholder="等级升降" clearable size="small">
          <el-option
            v-for="dict in ratingUpFall"
            :key="dict.dictValue"
            :label="dict.dictLabel"
            :value="dict.dictValue"
          />
        </el-select>
      </el-form-item>


      <el-form-item label="转接状态" prop="addWay">

        <el-select v-model="queryParams.transferStatus" placeholder="转接状态" clearable size="small">
          <el-option
            v-for="dict in transferStatusOptions"
            :key="dict.dictValue"
            :label="dict.dictLabel"
            :value="dict.dictValue"
          />
        </el-select>
      </el-form-item>
      <el-form-item label="是否绑定会员" prop="isBindMini">
        <el-select v-model="queryParams.isBindMini" placeholder="是否绑定会员" clearable size="small" @change="handleQuery" >
          <el-option
            v-for="dict in isBindMiniOptions"
            :key="dict.dictValue"
            :label="dict.dictLabel"
            :value="dict.dictValue"
          />
        </el-select>
      </el-form-item>
      <el-form-item label="标签" prop="tagIds">
<!--        <el-select v-model="selectTags" remote multiple placeholder="请选择" filterable  style="width: 100%;">-->
<!--          <el-option-->
<!--            v-for="dict in tagList"-->
<!--            :label="dict.name"-->
<!--            :value="dict.tagId">-->
<!--          </el-option>-->
<!--          </el-select>-->

        <div @click="hangleChangeTags()" style="cursor: pointer; border: 1px solid #e6e6e6; background-color: white; overflow: hidden; flex-grow: 1;width: 250px">
          <div style="min-height: 35px; max-height: 200px; overflow-y: auto;">
            <el-tag type="success"
                    closable
                    :disable-transitions="false"
                    v-for="list in this.selectTags"
                    :key="list.tagId"
                    @close="handleCloseTags(list)"
                    style="margin: 3px;"
            >{{list.name}}
            </el-tag>
          </div>
        </div>

      </el-form-item>
      <el-form-item label="排除标签" prop="outTagIds">
        <div @click="hangleChangeOutTags()"
             style="cursor: pointer; border: 1px solid #e6e6e6; background-color: white; overflow: hidden; flex-grow: 1;width: 250px">
          <div style="min-height: 35px; max-height: 200px; overflow-y: auto;">
            <el-tag type="success"
                    closable
                    :disable-transitions="false"
                    v-for="list in this.outSelectTags"
                    :key="list.tagId"
                    @close="handleCloseOutTags(list)"
                    style="margin: 3px;"
            >{{ list.name }}
            </el-tag>
          </div>
        </div>
      </el-form-item>
      <el-form-item label="备注" prop="remark">
        <el-input
          v-model="queryParams.remark"
          placeholder="请输入备注"
          clearable
          size="small"
          @keyup.enter.native="handleQuery"
        />
      </el-form-item>
      <el-form-item label="添加时间" prop="createTime">
          <el-date-picker v-model="createTime" size="small" style="width: 220px" value-format="yyyy-MM-dd" type="daterange" range-separator="-" start-placeholder="开始日期" end-placeholder="结束日期" @change="change"></el-date-picker>
      </el-form-item>
      <el-form-item label="流失时间" prop="lossTime">
        <el-date-picker clearable size="small"
                        v-model="queryParams.lossTime"
                        type="date"
                        value-format="yyyy-MM-dd"
                        placeholder="选择流失时间">
        </el-date-picker>
      </el-form-item>
      <el-form-item label="删除时间" prop="delTime">
        <el-date-picker clearable size="small"
                        v-model="queryParams.delTime"
                        type="date"
                        value-format="yyyy-MM-dd"
                        placeholder="选择删除时间">
        </el-date-picker>
      </el-form-item>
      <el-form-item>
        <el-button type="primary" icon="el-icon-search" size="mini" @click="handleQuery">搜索</el-button>
        <el-button icon="el-icon-refresh" size="mini" @click="resetQuery">重置</el-button>
      </el-form-item>
    </el-form>

    <el-row :gutter="10" class="mb8">
      <el-col :span="1.5">
        <el-button
          type="success"
          plain
          icon="el-icon-edit"
          size="mini"
          @click="handleBatchUpdateNotes"
          v-hasPermi="['qw:externalContact:edit']"
        >批量修改备注
        </el-button>
      </el-col>
      <el-col :span="1.5">
        <el-button
          type="success"
          plain
          icon="el-icon-edit"
          size="mini"
          @click="handleBatchUpdateNotesFilter"
          v-hasPermi="['qw:externalContact:edit']"
        >批量修改备注(筛选条件)
        </el-button>
      </el-col>
      <!-- <el-col :span="1.5">
        <el-button
          type="primary"
          plain
          icon="el-icon-plus"
          size="mini"
          @click="handleAdd"
          v-hasPermi="['qw:externalContact:add']"
        >同步</el-button>
      </el-col> -->
      <!--   去掉此按钮，此按钮也是单选修改备注，列表上已经存在此按钮了   -->
      <!--      <el-col :span="1.5">-->
      <!--        <el-button-->
      <!--          type="success"-->
      <!--          plain-->
      <!--          icon="el-icon-edit"-->
      <!--          size="mini"-->
      <!--          :disabled="single"-->
      <!--          @click="handleUpdate"-->

      <!--        >修改备注</el-button>-->
      <!--      </el-col>-->
      <el-col :span="1.5">
        <el-button
          type="warning"
          plain
          icon="el-icon-download"
          size="mini"
          :loading="exportLoading"
          @click="handleSyncMyExternalContact"

        >同步我的客户</el-button>
		<el-button
		  type="warning"
		  plain
		  icon="el-icon-download"
		  size="mini"
		  :loading="exportLoading"
		  @click="handleSyncAddMyExternalContact"

		>新客同步</el-button>
      </el-col>
      <el-col :span="1.5">
        <el-button
          type="warning"
          plain
          icon="el-icon-download"
          size="mini"
          :loading="exportLoading"
          @click="handleExport"
          v-hasPermi="['qw:externalContact:myExport']"
        >导出</el-button>
      </el-col>
      <el-col :span="1.5">
        <el-button
          type="primary"
          plain
          size="mini"
          @click="addUserTag"
          v-hasPermi="['qw:externalContact:myAddTag']"
        >批量添加标签</el-button>
      </el-col>
      <el-col :span="1.5">
        <el-button
          type="primary"
          plain
          size="mini"
          @click="delUserTag"
          v-hasPermi="['qw:externalContact:myDelTag']"
        >批量移除标签</el-button>
      </el-col>
	  <el-col :span="1.5">
	    <el-button
	      type="primary"
	      plain
	      size="mini"
	      @click="updateTalk"
        v-hasPermi="['qw:externalContactInfo:myUpdateTalk']"
	    >批量更改交流状态</el-button>
	  </el-col>
	  <el-col :span="1.5">
	    <el-button
	      type="primary"
	      plain
	      size="mini"
	      @click="updateAllTalk"
        v-hasPermi="['qw:externalContactInfo:myUpdateAllTalk']"
	    >更改全部交流状态</el-button>
	  </el-col>
<!--     <el-col :span="1.5">-->
<!--        <el-button-->
<!--          type="primary"-->
<!--          plain-->
<!--          size="mini"-->
<!--          @click="setUserCourseSop"-->
<!--          v-hasPermi="['qw:externalContact:setCourseSop']"-->
<!--        >批量设置SOP</el-button>-->
<!--      </el-col>-->
      <right-toolbar :showSearch.sync="showSearch" @queryTable="getList"></right-toolbar>
    </el-row>

<!--    <el-tabs type="card" v-model="isBindActiveName" @tab-click="handleClickX">-->
<!--      <el-tab-pane label="全部" name="all"></el-tab-pane>-->
<!--      <el-tab-pane label="已绑定CRM" name="isBind"></el-tab-pane>-->
<!--      <el-tab-pane label="未绑定CRM" name="noBind"></el-tab-pane>-->
<!--    </el-tabs>-->

    <el-table v-loading="loading" :data="externalContactList" @selection-change="handleSelectionChange" border>
      <el-table-column type="selection" width="55" align="center" />
      <el-table-column label="企微客户ID" align="center" prop="id"/>
      <el-table-column label="企微客户头像" align="center" prop="avatar" width="100px">
        <template slot-scope="scope">
          <el-popover
            placement="right"
            title=""
            trigger="hover">
            <img slot="reference" :src="scope.row.avatar" width="60px">
            <img :src="scope.row.avatar" style="max-width: 200px;">
          </el-popover>
        </template>
      </el-table-column>
      <el-table-column label="企微客户名称"  prop="name" width="110px"/>
      <el-table-column label="客户称呼"  prop="stageStatus" width="110px"/>
      <el-table-column label="销售企微昵称" align="center" prop="qwUserName" width="120px"/>
      <el-table-column label="企微部门" align="center" prop="departmentName" width="120px"/>
      <el-table-column label="用户类别" align="center" prop="type">
        <template slot-scope="scope">
          <dict-tag :options="typeOptions" :value="scope.row.type"/>
        </template>
      </el-table-column>
      <el-table-column label="性别" align="center" prop="gender">
        <template slot-scope="scope">
          <dict-tag :options="genderOptions" :value="scope.row.gender"/>
        </template>
      </el-table-column>
      <el-table-column label="备注" align="center" prop="remark" />
      <el-table-column label="描述信息" align="center" prop="description" />
      <el-table-column label="标签" align="center" prop="tagIdsName" width="300px">
        <template slot-scope="scope">
          <div class="tag-container">
            <div class="tag-list">
              <el-tag
                v-for="name in scope.row.tagIdsName"
                :key="scope.row.id + '_' + name"
                type="success"
                size="small"
              >
                {{ name }}
              </el-tag>
            </div>
          </div>
        </template>
      </el-table-column>
      <el-table-column label="流失风险" align="center" prop="attritionLevel">
        <template slot-scope="scope">
          <el-tag v-if="scope.row.attritionLevel == null" type="info">未分析</el-tag>
          <el-tag v-if="scope.row.attritionLevel === 0" type="info">未知</el-tag>
          <el-tag v-else-if="scope.row.attritionLevel === 1" type="success">无风险</el-tag>
          <el-tag v-else-if="scope.row.attritionLevel === 2" type="info">低风险</el-tag>
          <el-tag v-else-if="scope.row.attritionLevel === 3" type="warning">中风险</el-tag>
          <el-tag v-else-if="scope.row.attritionLevel === 4" type="danger">高风险</el-tag>
        </template>
      </el-table-column>
      <el-table-column label="意向度" align="center" prop="intentionDegree">
        <template slot-scope="scope">
          <el-tag v-if="scope.row.intentionDegree !== null && scope.row.intentionDegree !== undefined && scope.row.intentionDegree !== ''">
            {{ scope.row.intentionDegree }}
          </el-tag>
          <span v-else>-</span>
        </template>
      </el-table-column>
      <el-table-column label="关注点" align="center" prop="customerFocusJson" width="220">
        <template slot-scope="scope">
          <div v-if="parseFocusPoints(scope.row.customerFocusJson).length" style="text-align: left;">
            <el-tooltip
              v-for="(item, index) in parseFocusPoints(scope.row.customerFocusJson).slice(0, 2)"
              :key="index"
              placement="top"
              effect="light"
            >
              <div slot="content" style="max-width: 420px; word-break: break-word;">
                {{ item }}
              </div>
              <el-tag style="margin: 0 6px 6px 0; max-width: 100%; background: #fff; border: 1px solid #dcdfe6; color: #606266;">
                {{ shortenText(item, 14) }}
              </el-tag>
            </el-tooltip>
            <el-tooltip
              v-if="parseFocusPoints(scope.row.customerFocusJson).length > 2"
              placement="top"
              effect="light"
            >
              <div slot="content" style="max-width: 420px;">
                <div
                  v-for="(item, idx) in parseFocusPoints(scope.row.customerFocusJson).slice(2)"
                  :key="'focus-more-' + idx"
                  style="margin-bottom: 4px;"
                >
                  {{ item }}
                </div>
              </div>
              <el-tag style="margin: 0 6px 6px 0; background: #fff; border: 1px solid #dcdfe6; color: #606266;">
                +{{ parseFocusPoints(scope.row.customerFocusJson).length - 2 }}
              </el-tag>
            </el-tooltip>
          </div>
          <span v-else>-</span>
        </template>
      </el-table-column>
      <el-table-column label="是否回复" align="center" prop="isReply" width="120px" >
        <template slot-scope="scope">
          <span v-if="scope.row.isReply === 1"><el-tag type="success">已回复</el-tag></span>
          <span v-else-if="scope.row.isReply === 0"><el-tag type="info">未回复</el-tag></span>
          <span v-else>{{ scope.row.isReply }}</span>
        </template>
      </el-table-column>
      <el-table-column label="状态" align="center" prop="status" width="120px" >
        <template slot-scope="scope">
          <dict-tag :options="statusOptions" :value="scope.row.status"/>
        </template>
      </el-table-column>
      <el-table-column label="客户等级" align="center" prop="level" width="120px" >
        <template slot-scope="scope">
          <dict-tag :options="ratingType" :value="scope.row.level"/>
        </template>
      </el-table-column>
      <el-table-column label="下单次数" align="center" width="100px">
        <template #default="scope">
          {{ scope.row.orderCount && scope.row.orderCount !== 0 ? scope.row.orderCount : '' }}
        </template>
      </el-table-column>
      <el-table-column label="state参数" align="center" prop="state" width="100px" />
      <el-table-column label="等级状态" align="center" prop="levelType" width="120px" >
        <template slot-scope="scope">
          <dict-tag :options="ratingUpFall" :value="scope.row.levelType"/>
        </template>
      </el-table-column>
      <el-table-column label="添加时间" align="center" prop="createTime" width="100px" />
      <el-table-column label="流失时间" align="center" prop="lossTime" width="100px" />
      <el-table-column label="删除时间" align="center" prop="delTime" width="100px" />
      <el-table-column label="注册时间" align="center" prop="registerTime" width="100px" />
      <el-table-column label="备注电话号码" align="center" prop="remarkMobiles" width="150px">
        <template slot-scope="scope">
          <div v-for="(i, idx) in JSON.parse(scope.row.remarkMobiles)" :key="scope.row.id + '_' + idx">{{i}}</div>
        </template>
      </el-table-column>
      <el-table-column label="备注企业名称" align="center" prop="remarkCorpName" />
      <el-table-column label="来源" align="center" prop="addWay" width="100px">
        <template slot-scope="scope">
          <dict-tag :options="addWayOptions" :value="scope.row.addWay"/>
        </template>
      </el-table-column>

      <el-table-column label="转接状态" align="center" prop="transferStatus" width="100px" >
        <template slot-scope="scope">
          <dict-tag :options="transferStatusOptions" :value="scope.row.transferStatus"/>
        </template>
      </el-table-column>
      <el-table-column label="企业id" align="center" prop="corpId" />
      <el-table-column label="重粉看课历史" width="100px" align="center" fixed="right">
        <template slot-scope="scope">
          <div v-if="scope.row.fsUserId">
            <el-tag type="success" v-if="scope.row.userRepeat == 0">正常</el-tag>
            <el-tag type="danger" v-if="scope.row.userRepeat == 1">重粉</el-tag>
            <el-button
              size="mini"
              type="text"
              @click="showLog(scope.row)"
            >重粉看课历史
            </el-button>
          </div>
        </template>
      </el-table-column>
      <el-table-column label="是否绑定会员" width="100px" align="center" fixed="right">
        <template slot-scope="scope">
          <el-tag v-if="scope.row.fsUserId" >已绑定<br/>{{scope.row.fsUserId}}</el-tag>
          <el-tag v-else type="info"> 未绑定</el-tag>
        </template>
      </el-table-column>
      <el-table-column label="是否下载APP" width="100px" align="center" fixed="right">
        <template slot-scope="scope">
          <el-tag :type="scope.row.isDownloadApp === 1 ? 'success' : 'info'">
            {{ scope.row.isDownloadApp === 1 ? '已下载' : '未下载' }}
          </el-tag>
        </template>
      </el-table-column>
      <el-table-column label="重粉记录" align="center" width="100px" fixed="right">
        <template slot-scope="scope">
            <el-button
                size="mini"
                type="text"
                @click="showRepeatRecord(scope.row)"
            >重粉记录</el-button>
        </template>
      </el-table-column>
      <el-table-column label="修改" align="center" class-name="small-padding fixed-width" width="120px" fixed="right">
        <template slot-scope="scope">
            <el-button
              size="mini"
              type="text"
              icon="el-icon-shopping-bag-2"
              :disabled="!scope.row.fsUserId"
              @click="handleCreateOrder(scope.row)"

            >制单</el-button>
            <el-button
                size="mini"
                type="text"
                icon="el-icon-microphone"
                :disabled="!scope.row.fsUserId"
                @click="openFollowUpDrawer(scope.row)"
              >客户跟进记录</el-button>
          <el-button
            v-show="scope.row.status==0||scope.row.status==2"
            size="mini"
            type="text"
            icon="el-icon-edit"
            @click="handleUpdate(scope.row)"
            v-hasPermi="['qw:externalContact:edit']"
          >修改备注</el-button>
          <el-button
            size="mini"
            type="text"
            icon="el-icon-user-solid"
            @click="handleAppellation(scope.row)"
          >修改客户称呼</el-button>
        </template>
      </el-table-column>
      <el-table-column label="操作" align="center" class-name="small-padding fixed-width" width="120px" fixed="right">
        <template slot-scope="scope">
<!--          <el-button-->
<!--            size="mini"-->
<!--            type="text"-->
<!--            icon="el-icon-edit-outline"-->
<!--            @click="handleUpdateCustomer(scope.row)"-->
<!--            >-->
<!--            <span v-if="scope.row.customerId">换绑CRM</span>-->
<!--            <span v-else>绑定CRM</span>-->
<!--          </el-button>-->

          <el-button
            size="mini"
            type="text"
            icon="el-icon-edit-outline"
            @click="handleUpdateUser(scope.row)"
            >
            <span v-if="scope.row.fsUserId">换绑会员</span>
            <span v-else>绑定会员</span>
          </el-button>

          <el-button v-show="scope.row.fsUserId"
            size="mini"
            type="text"
            icon="el-icon-thumb"
            @click="handleUnBindUserId(scope.row)"
            v-hasPermi="['qw:externalContact:unBindUserId']"
          >
            <span>解除会员绑定</span>
          </el-button>
          <el-button v-show="scope.row.fsUserId"
            size="mini"
            type="text"
            @click="handleDiagnosis(scope.row)"
          >
            <span>初诊单</span>
          </el-button>
          <el-button
             size="mini"
             type="text"
             @click="handleMemberdetails(scope.row)"
             v-if="scope.row.fsUserId"
             >
             <span>会员详情</span>
          </el-button>
          <el-button

             size="mini"
             type="text"
             @click="handleInfoCollection(scope.row)"
          v-if="false"
             >
             <span>信息采集</span>
          </el-button>

<!--          <el-button v-if="scope.row.customerId"-->
<!--            size="mini"-->
<!--            type="text"-->
<!--            icon="el-icon-paperclip"-->
<!--            @click="handleShow(scope.row)"-->
<!--          >CRM客户详情</el-button>-->
		  <el-button
		     size="mini"
		     type="text"
		     @click="handledetails(scope.row)"
		     >用户信息
		  </el-button>
<!--          <el-button v-if="scope.row.customerId"
                     size="mini"
                     type="text"
                     icon="el-icon-setting"
                     @click="setCourseSOP(scope.row)"
          >设置课程SOP</el-button> -->
        <el-button
          size="mini"
          type="text"
          icon="el-icon-edit"
          @click="handleChangeStatus(scope.row)"
          v-hasPermi="['qw:externalContact:changeStatus']"
        >
          修改状态
        </el-button>
        <el-button
                v-if="scope.row.attritionLevel !== null && scope.row.attritionLevel !== undefined"
                size="mini"
                type="text"
                @click="openAiDrawer(scope.row)"
                v-hasPermi="['qw:externalContact:analyze:list']"
              >AI 分析</el-button>
        </template>
      </el-table-column>
    </el-table>

    <pagination-more
      v-show="total>0"
      :total="total"
      :page.sync="queryParams.pageNum"
      :limit.sync="queryParams.pageSize"
      @pagination="getList"
    />

    <!-- 添加或修改初诊单对话框 -->
    <el-dialog title="初诊单" :visible.sync="diagnosisOpen" width="1000px" append-to-body>
      <el-form ref="diagnosisForm" :model="diagnosisForm" :rules="diagnosisRules" label-width="110px">
        <el-row>
          <el-col :span="12">
            <el-form-item label="患者姓名" prop="patientName">
              <el-input v-model="diagnosisForm.patientName" placeholder="请输入患者姓名" />
            </el-form-item>
          </el-col>
          <el-col :span="12">
            <el-form-item label="年龄" prop="age">
              <el-input-number v-model="diagnosisForm.age"  :min="1" label="年龄"></el-input-number>
            </el-form-item>
          </el-col>
        </el-row>
        <el-row>
          <el-col :span="12">
            <el-form-item label="患者电话" prop="phone">
              <el-input v-model="diagnosisForm.phone" placeholder="请输入电话" />
            </el-form-item>
          </el-col>
          <el-col :span="12">
            <el-form-item label="性别" prop="gender">
              <el-select  v-model="diagnosisForm.gender">
                <el-option label="未知" :value = "0"></el-option>
                <el-option label="男性" :value = "1"></el-option>
                <el-option label="女性" :value = "2"></el-option>
              </el-select>
            </el-form-item>
          </el-col>
        </el-row>
        <el-row>
          <el-col :span="12">
            <el-form-item label="日期" prop="dateTime">
              <el-date-picker clearable size="small"
                v-model="diagnosisForm.dateTime"
                type="date"
                value-format="yyyy-MM-dd"
                placeholder="选择日期">
              </el-date-picker>
            </el-form-item>
          </el-col>
          <el-col :span="12">
            <el-form-item label="医生" prop="doctorId">
              <el-select v-model="diagnosisForm.doctorId" placeholder="选择医生"  size="small" @change="doctorChange">
                <el-option
                  v-for="dict in doctorList"
                  :key="dict.id"
                  :label="dict.name"
                  :value="dict.id"
                />
              </el-select>
            </el-form-item>
          </el-col>
        </el-row>
        <el-form-item label="身体状况" prop="physicalCondition">
          <el-input v-model="diagnosisForm.physicalCondition" type="textarea" placeholder="请输入内容" />
        </el-form-item>

        <el-form-item label="初步诊断" prop="firstDiagnosis">
          <el-input v-model="diagnosisForm.firstDiagnosis" type="textarea" placeholder="请输入内容" />
        </el-form-item>

        <el-form-item label="医生职称" prop="doctorDep">
          <el-input disabled v-model="diagnosisForm.doctorDep" placeholder="医生职称" />
        </el-form-item>
        <el-form-item label="医生证号" prop="doctorCertificate">
          <el-input disabled v-model="diagnosisForm.doctorCertificate" placeholder="医生证号" />
        </el-form-item>
      </el-form>
      <div slot="footer" class="dialog-footer">
        <el-button type="primary" @click="diagnosisSubmitForm">确 定</el-button>
        <el-button @click="diagnosisCancel">取 消</el-button>
      </div>
    </el-dialog>

    <el-drawer size="75%" :title="show.title" :visible.sync="show.open">
      <customer-details  ref="customerDetails" @refreshList="refreshList"/>
    </el-drawer>


    <!--  搜索标签   -->
    <el-dialog :title="changeTagDialog.title" :visible.sync="changeTagDialog.open" style="width:100%;height: 100%" append-to-body>

      <div>搜索标签：
        <el-input v-model="queryTagParams.name" placeholder="请输入标签名称" clearable size="small" style="width: 200px;margin-right: 10px" />
        <el-button type="primary" icon="el-icon-search" size="mini" @click="handleSearchTags(queryTagParams.name)">搜索</el-button>
        <el-button type="primary" icon="el-icon-plus" size="mini" @click="cancelSearchTags">重置</el-button>
      </div>
      <div v-for="item in tagGroupList" :key="item.id">
        <div style="font-size: 20px;margin-top: 20px;margin-bottom: 20px;">
          <span class="name-background">{{ item.name }}</span>
        </div>

        <!-- 添加外层滚动容器 -->
        <div class="scroll-wrapper">
          <div class="tag-container">
            <a
              v-for="tagItem in item.tag"
              class="tag-box"
              @click="tagSelection(tagItem)"
              :class="{ 'tag-selected': tagItem.isSelected }"
            >
              {{ tagItem.name }}
            </a>
          </div>
        </div>
      </div>
<!--      <div v-for="item in tagGroupList" :key="item.id"  >-->
<!--        <div style="font-size: 20px;margin-top: 20px;margin-bottom: 20px;">-->
<!--          <span class="name-background">{{ item.name }}</span>-->
<!--        </div>-->
<!--        <div class="tag-container">-->
<!--          <a-->
<!--            v-for="tagItem in item.tag"-->
<!--            class="tag-box"-->
<!--            @click="tagSelection(tagItem)"-->
<!--            :class="{ 'tag-selected': tagItem.isSelected }"-->
<!--          >-->
<!--            {{ tagItem.name }}-->
<!--          </a>-->
<!--        </div>-->
<!--      </div>-->

      <pagination
        v-show="tagTotal>0"
        :total="tagTotal"
        :page.sync="queryTagParams.pageNum"
        :limit.sync="queryTagParams.pageSize"
        @pagination="getPageListTagGroup"
      />
      <div slot="footer" class="dialog-footer">
        <el-button type="primary" @click="tagSubmitForm(changeTagDialog.type)">确 定</el-button>
        <el-button @click="tagCancel(changeTagDialog.type)">取消</el-button>
      </div>
    </el-dialog>

    <el-dialog title="批量添加标签" :visible.sync="tagOpen" width="800px" append-to-body>
      <div>搜索标签：
        <el-input v-model="tagChange.tagName" placeholder="请输入标签名称" clearable size="small" style="width: 200px;margin-right: 10px" />
        <el-button type="primary" icon="el-icon-search" size="mini" @click="handleSearchTags(tagChange.tagName)">搜索</el-button>
        <el-button type="primary" icon="el-icon-plus" size="mini" @click="cancelSearchTags">重置</el-button>
      </div>
      <el-form ref="form" :model="addTagForm"  label-width="80px">
        <div v-for="item in tagGroupList" :key="item.id" >
          <div style="font-size: 20px;margin-top: 20px;margin-bottom: 20px;">
            <span class="name-background">{{ item.name }}</span>
          </div>
          <div class="scroll-wrapper">
            <div class="tag-container">
              <a
                v-for="tagItem in item.tag"
                class="tag-box"
                @click="tagSelection(tagItem)"
                :class="{ 'tag-selected': tagItem.isSelected }"
              >
                {{ tagItem.name }}
              </a>
            </div>
          </div>
        </div>
      </el-form>
      <pagination
        v-show="tagTotal>0"
        :total="tagTotal"
        :page.sync="queryTagParams.pageNum"
        :limit.sync="queryTagParams.pageSize"
        @pagination="getPageListTagGroup"
      />
      <div slot="footer" class="dialog-footer">
        <el-button type="primary" @click="addTagSubmitForm()">确 定</el-button>
        <el-button @click="addTagCancel">取 消</el-button>
      </div>
    </el-dialog>
    <el-dialog title="批量添加客户备注" :visible.sync="notesOpen.open" width="800px" append-to-body>
      <el-card>
        <el-row>
          <el-col>
            <el-radio-group v-model="notesOpen.nameType" style="margin-bottom: 2%">
              <el-radio :label="1">
                客户名称添加在【新备注】【前】
              </el-radio>
              <el-radio :label="2">
                客户名称添加在【新备注】【后】
              </el-radio>
              <el-radio :label="3">
                不添加客户名称
              </el-radio>
            </el-radio-group>
          </el-col>
          <el-col>
            <el-radio-group v-model="notesOpen.type">
              <el-radio
                :label="1"
              >添加【新备注】在最【前】面
              </el-radio>
              <el-radio
                :label="2"
              >添加【新备注】在最【后】面
              </el-radio>
              <el-radio
                :label="3"
              >替换所有备注
              </el-radio>
            </el-radio-group>
          </el-col>
          <el-col>
            <el-input v-model="notesOpen.notes" placeholder="请输入客户备注(最多20个字,含已有的)" clearable size="small"
                      maxlength="20" show-word-limit style="width: 500px;margin-top: 3%"/>
            <div style="color: #999;font-size: 14px;display: flex;align-items: center;">
              <i class="el-icon-info"></i>
              由于企业微信官方限制，备注最多20个字，且自动会去除末尾超出的字
            </div>
          </el-col>
        </el-row>
      </el-card>
      <div slot="footer" class="dialog-footer">
        <el-button type="primary" @click="notesSubmitForm()">确 定</el-button>
        <el-button @click="notesCancel()">取消</el-button>
      </div>
    </el-dialog>
    <el-dialog title="批量移除标签" :visible.sync="tagDelOpen" width="800px" append-to-body>
      <div>搜索标签：
        <el-input v-model="tagChange.tagName" placeholder="请输入标签名称" clearable size="small" style="width: 200px;margin-right: 10px" />
        <el-button type="primary" icon="el-icon-search" size="mini" @click="handleSearchTags(tagChange.tagName)">搜索</el-button>
        <el-button type="primary" icon="el-icon-plus" size="mini" @click="cancelSearchTags">重置</el-button>
      </div>
      <el-form ref="form" :model="addTagForm"  label-width="80px">
        <div v-for="item in tagGroupList" :key="item.id" >
          <div style="font-size: 20px;margin-top: 20px;margin-bottom: 20px;">
            <span class="name-background">{{ item.name }}</span>
          </div>
          <div class="scroll-wrapper">
            <div class="tag-container">
              <a
                v-for="tagItem in item.tag"
                class="tag-box"
                @click="tagSelection(tagItem)"
                :class="{ 'tag-selected': tagItem.isSelected }"
              >
                {{ tagItem.name }}
              </a>
            </div>
          </div>
        </div>
      </el-form>
      <pagination
        v-show="tagTotal>0"
        :total="tagTotal"
        :page.sync="queryTagParams.pageNum"
        :limit.sync="queryTagParams.pageSize"
        @pagination="getPageListTagGroup"
      />
      <div slot="footer" class="dialog-footer">
        <el-button type="primary" @click="tagDelSubmitForm()">确 定</el-button>
        <el-button @click="DelTagCancel">取 消</el-button>
      </div>
    </el-dialog>
    <!-- 添加或修改企业微信客户对话框 -->
    <el-dialog :title="title" :visible.sync="open" width="700px" append-to-body>
      <el-form ref="form" :model="form" :rules="rules" label-width="100px">


        <el-form-item label="备注" prop="remark">
          <el-input v-model="form.remark" type="textarea" placeholder="请输入备注" />
        </el-form-item>
        <el-form-item label="描述信息" prop="description">
          <el-input v-model="form.description" type="textarea" :rows="3" placeholder="请输入描述信息" />
        </el-form-item>

        <el-form-item label="备注电话号码" prop="remarkMobiles">

          <el-tag
            :key="tag"
            v-for="tag in remarkMobiles"
            closable
            :disable-transitions="false"
            @close="handleClose(tag)">
            {{tag}}
          </el-tag>
          <el-input
            style="width:110px"
            class="input-new-tag"
            v-if="inputVisible"
            v-model="inputValue"
            ref="saveTagInput"
            size="small"
            @keyup.enter.native="handleInputConfirm"
            @blur="handleInputConfirm"
          >
          </el-input>
          <el-button v-else class="button-new-tag" size="small" style="width: 110px" @click="showInput">新增电话</el-button>

        </el-form-item>


        <el-form-item label="备注企业名称" prop="remarkCorpName">
          <el-input v-model="form.remarkCorpName" placeholder="请输入备注企业名称" />
        </el-form-item>

      </el-form>
      <div slot="footer" class="dialog-footer">
        <el-button type="primary" @click="submitForm">确 定</el-button>
        <el-button @click="cancel">取 消</el-button>
      </div>
    </el-dialog>

    <el-dialog :title="callOpen.title" :visible.sync="callOpen.open" width="500px" append-to-body>
      <el-form ref="callOpenFrom" :model="callOpenFrom" :rules="callOpenRule" label-width="110px">
        <el-form-item label="客户称呼" prop="stageStatus">
          <el-input v-model="callOpenFrom.stageStatus" placeholder="请输入客户称呼" />
        </el-form-item>
      </el-form>
      <div slot="footer" class="dialog-footer" >
        <el-button type="primary" @click="submitCallOpenFrom">确 定</el-button>
      </div>
    </el-dialog>

    <!-- 重粉看课记录   -->
    <el-drawer title="重粉看课历史" :visible.sync="log.open" size="75%" append-to-body>
      <div style="padding: 10px">
        <el-form :model="log.queryParams" ref="queryForm" :inline="true" v-show="showSearch" label-width="100px">
          <el-form-item label="所属项目" prop="project">
            <el-select v-model="log.queryParams.project" placeholder="请选择项目" filterable clearable size="small">
              <el-option
                v-for="dict in projectOptions"
                :key="dict.dictValue"
                :label="dict.dictLabel"
                :value="dict.dictValue"
              />
            </el-select>
          </el-form-item>
          <el-form-item label="课程" prop="courseId">
            <el-select filterable v-model="log.queryParams.courseId" placeholder="请选择课程" clearable size="small"
                       @change="courseChange(log.queryParams.courseId)">
              <el-option
                v-for="dict in courseLists"
                :key="dict.dictValue"
                :label="dict.dictLabel"
                :value="dict.dictValue"
              />
            </el-select>
          </el-form-item>
          <el-form-item label="小节" prop="videoId">
            <el-select filterable v-model="log.queryParams.videoId" placeholder="请选择小节" clearable size="small">
              <el-option
                v-for="dict in videoList"
                :key="dict.dictValue"
                :label="dict.dictLabel"
                :value="dict.dictValue"
              />
            </el-select>
          </el-form-item>
          <el-form-item>
            <el-button type="primary" icon="el-icon-search" size="mini" @click="handleQueryWatchLog">搜索</el-button>
          </el-form-item>
        </el-form>
        <el-table v-loading="log.loading" :data="log.list">
          <el-table-column label="编号" align="center" prop="id"/>
          <el-table-column label="所属企微主体" align="center" prop="corpName"/>
          <el-table-column label="所属企微" align="center" prop="qwUserName"/>
          <el-table-column label="项目" align="center" prop="projectName"/>
          <el-table-column label="课程" align="center" prop="courseName"/>
          <el-table-column label="小节" align="aligner" prop="videoName"/>
          <el-table-column label="记录时间" align="center" prop="createTime"/>
          <el-table-column label="是否完课" align="center" prop="logType">
            <template slot-scope="scope">
              <el-tag v-if="scope.row.logType == 2" type="success">已完课</el-tag>
              <el-tag v-else type="success">未完课</el-tag>
            </template>
          </el-table-column>
          <el-table-column label="完课时间" align="center" prop="finishTime"/>
        </el-table>

        <pagination
          v-show="log.total>0"
          :total="log.total"
          :page.sync="log.queryParams.pageNum"
          :limit.sync="log.queryParams.pageSize"
          @pagination="logList"
        />
      </div>
    </el-drawer>

    <!-- 重粉记录 -->
    <el-drawer title="重粉记录" :visible.sync="repeatRecord.open" size="75%" append-to-body>
      <div style="padding: 10px">
        <el-form :model="repeatRecord.queryParams" ref="repeatRecordQueryForm" :inline="true" label-width="110px">
          <el-form-item label="销售企微ID" prop="qwUserId">
            <el-input
              v-model="repeatRecord.queryParams.qwUserId"
              placeholder="请输入销售企微ID"
              clearable
              size="small"
              @keyup.enter.native="handleQueryRepeatRecord"
            />
          </el-form-item>
          <el-form-item label="销售企微昵称" prop="qwUserName">
            <el-input
              v-model="repeatRecord.queryParams.qwUserName"
              placeholder="请输入销售企微昵称"
              clearable
              size="small"
              @keyup.enter.native="handleQueryRepeatRecord"
            />
          </el-form-item>
          <el-form-item>
            <el-button type="primary" icon="el-icon-search" size="mini" @click="handleQueryRepeatRecord">搜索</el-button>
            <el-button icon="el-icon-refresh" size="mini" @click="resetRepeatRecordQuery">重置</el-button>
          </el-form-item>
        </el-form>
        <el-table v-loading="repeatRecord.loading" :data="repeatRecord.list" border>
          <el-table-column label="企微客户ID" align="center" prop="externalUserId" min-width="140" />
          <el-table-column label="企微客户昵称" align="center" prop="externalUserName" min-width="120" />
          <el-table-column label="销售企微ID" align="center" prop="qwUserId" min-width="120" />
          <el-table-column label="销售企微昵称" align="center" prop="qwUserName" min-width="120" />
          <el-table-column label="企微部门" align="center" prop="deptName" min-width="120" />
          <el-table-column label="添加时间" align="center" prop="createTime" width="170" />
          <el-table-column label="注册时间" align="center" prop="registerTime" width="170" />
        </el-table>
        <pagination
          v-show="repeatRecord.total > 0"
          :total="repeatRecord.total"
          :page.sync="repeatRecord.queryParams.pageNum"
          :limit.sync="repeatRecord.queryParams.pageSize"
          @pagination="repeatRecordList"
        />
      </div>
    </el-drawer>

    <el-drawer
        :with-header="false"
        size="75%"
          :title="member.title" :visible.sync="member.open">
      <userDetails  ref="userDetails" />
    </el-drawer>

    <!-- 绑定客户   -->
    <el-dialog :title="bindCustomer.title" :visible.sync="bindCustomer.open"  width="1200px" append-to-body>
      <mycustomer ref="mycustomer"  @bindCustomerId="bindCustomerId"></mycustomer>
    </el-dialog>

<!--    设置一个课程sop-->
    <el-dialog :title="setSop.title" :visible.sync="setSop.open"  width="1200px" append-to-body>
      <SopDialog ref="SopDialog"  @bindCourseSop="bindCourseSop"></SopDialog>
    </el-dialog>
	<el-drawer
			:with-header="false"
	 size="75%"
	 :title="show.title" :visible.sync="show.open">
	  <info  ref="Details" />
	</el-drawer>
  <el-drawer
  size="75%"
  :title="aiAnalyze.title"
  :visible.sync="aiAnalyze.open"
  append-to-body
>
  <customer-detail
    ref="customerAiDetail"
    :analyze-user-id="aiAnalyze.userId"
    :analyze-external-user-id="aiAnalyze.externalUserId"
    :analyze-corp-id="aiAnalyze.corpId"
    :customer-row="aiAnalyze.customerRow"
  />
</el-drawer>
    <el-dialog :title="user.title" :visible.sync="user.open" width="800px" append-to-body>
      <selectUser ref="selectUser" @bindMiniCustomerId="bindMiniCustomerId"></selectUser>
    </el-dialog>
    <el-dialog :title="collection.title" :visible.sync="collection.open"   width="1100px" append-to-body>
	  <collection   ref="collection" />
	</el-dialog>

    <!--  制单页面组件    -->
    <create-order ref="createOrder" />

  <el-dialog title="修改客户状态" :visible.sync="statusDialog.open" width="500px" append-to-body>
    <el-form ref="statusForm" :model="statusForm" :rules="statusRules" label-width="100px">
      <el-form-item label="状态" prop="status">
        <el-select v-model="statusForm.status" placeholder="请选择状态" size="small">
          <el-option
            v-for="dict in statusOptions"
            :key="dict.dictValue"
            :label="dict.dictLabel"
            :value="dict.dictValue"
          />
        </el-select>
      </el-form-item>
    </el-form>
    <div slot="footer" class="dialog-footer">
      <el-button @click="statusDialog.open = false">取 消</el-button>
      <el-button type="primary" @click="submitStatusForm">提 交</el-button>
    </div>
  </el-dialog>

  <!-- 客户跟进记录抽屉 -->
  <el-drawer
    title="客户跟进记录"
    :visible.sync="followUpDrawer.open"
    size="850px"
    append-to-body
  >
    <div class="follow-up-drawer" v-loading="followUpDrawer.loading">
      <!-- 统计信息 -->
      <div class="follow-up-header">
        <div class="stat-item">
          <span class="stat-label">未跟进天数</span>
          <span class="stat-value" :class="{ 'stat-warn': followUpDrawer.unfollowDays > 7 }">
            {{ followUpDrawer.unfollowDays }} 天
          </span>
        </div>
        <div class="stat-item">
          <span class="stat-label">跟进次数</span>
          <span class="stat-value stat-primary">{{ followUpDrawer.followCount }} 次</span>
        </div>
      </div>

      <!-- SCRM客户信息 -->
      <div class="customer-edit-panel">
        <div class="edit-panel-title">客户信息</div>
        <el-form :model="followUpDrawer.customerInfo" label-width="100px" size="small" class="customer-edit-form">
          <el-row :gutter="16">
            <el-col :span="12">
              <el-form-item label="AI外呼呼出次数">
                <span class="readonly-value">{{ followUpDrawer.customerInfo.roboticCallOutCount == null ? 0 : followUpDrawer.customerInfo.roboticCallOutCount }}</span>
              </el-form-item>
            </el-col>
            <el-col :span="12">
              <el-form-item label="客户来源">
                <el-select v-model="followUpDrawer.customerInfo.source" placeholder="请选择" clearable style="width:100%">
                  <el-option v-for="item in followUpSourceOptions" :key="item.dictValue" :label="item.dictLabel" :value="item.dictValue" />
                </el-select>
              </el-form-item>
            </el-col>
          </el-row>
          <el-row :gutter="16">
            <el-col :span="12">
              <el-form-item label="客户类型">
                <el-select v-model="followUpDrawer.customerInfo.customerType" placeholder="请选择" clearable style="width:100%">
                  <el-option v-for="item in followUpTypeOptions" :key="item.dictValue" :label="item.dictLabel" :value="item.dictValue" />
                </el-select>
              </el-form-item>
            </el-col>
          </el-row>
          <el-row :gutter="16">
            <el-col :span="12">
              <el-form-item label="标签">
                <div class="tags-container">
                  <el-tag
                    :key="tag"
                    v-for="tag in followUpTags"
                    closable
                    :disable-transitions="false"
                    class="selected-tag"
                    @close="followUpTagHandleClose(tag)"
                  >
                    {{tag}}
                  </el-tag>
                  <el-input
                    class="input-new-tag"
                    v-if="followUpTagInputVisible"
                    v-model="followUpTagInputValue"
                    ref="saveFollowUpTagInput"
                    size="small"
                    placeholder="输入新标签"
                    @keyup.enter.native="followUpTagInputConfirm"
                    @blur="followUpTagInputConfirm"
                  >
                  </el-input>
                  <el-button v-else class="button-new-tag" size="small" icon="el-icon-plus" @click="followUpTagShowInput">自定义标签</el-button>
                  <el-select v-model="followUpTagId" @change="followUpTagChange" style="width:140px;margin-left: 10px;" placeholder="选择标签" clearable size="small">
                    <el-option
                      v-for="item in followUpTagsOptions"
                      :key="item.dictValue"
                      :label="item.dictLabel"
                      :value="item.dictValue"
                    />
                  </el-select>
                </div>
              </el-form-item>
            </el-col>
            <el-col :span="12">
              <el-form-item label="备注">
                <el-input v-model="followUpDrawer.customerInfo.remark" placeholder="请输入备注" clearable />
              </el-form-item>
            </el-col>
          </el-row>

          <el-row :gutter="16">
            <el-col :span="24">
              <el-form-item label="跟进内容">
                <el-input v-model="followUpDrawer.followContent" type="textarea" :rows="3" placeholder="请输入跟进内容..." maxlength="500" show-word-limit />
              </el-form-item>
            </el-col>
          </el-row>
          <el-form-item>
            <el-button type="primary" size="small" :loading="followUpDrawer.saving" @click="saveCustomerInfo">保 存</el-button>
          </el-form-item>
        </el-form>
      </div>

      <!-- 跟进记录 -->
      <div class="follow-up-address-section" style="margin-top: 20px; border-top: 1px solid #ebeef5; padding-top: 16px;">
        <div class="edit-panel-title">跟进记录</div>
        <div class="visit-records-list">
          <div
            v-for="(record, rIndex) in followUpDrawer.visitRecords"
            :key="record._key"
            class="recording-item"
          >
            <div class="recording-header">
              <span class="recording-index">跟进记录 {{ rIndex + 1 }}</span>
              <el-button
                v-if="rIndex >= 8"
                size="mini"
                type="danger"
                icon="el-icon-delete"
                circle
                @click="deleteVisitRecord(rIndex)"
              />
            </div>
            <div class="recording-content-area">
              <el-form label-width="100px" size="small">
                <el-form-item label="进线客户详情">
                  <el-input v-model="record.registerDesc" type="textarea" :rows="2" placeholder="请输入进线客户详情" />
                </el-form-item>
                <el-form-item label="跟进阶段">
                  <el-select v-model="record.visitStatus" placeholder="请选择" clearable style="width:100%">
                    <el-option v-for="item in followUpStatusOptions" :key="item.dictValue" :label="item.dictLabel" :value="item.dictValue" />
                  </el-select>
                </el-form-item>
                <el-form-item label="跟进时间">
                  <el-date-picker
                    v-model="record.visitTime"
                    type="datetime"
                    placeholder="选择日期时间"
                    value-format="yyyy-MM-dd HH:mm:ss"
                    style="width:100%"
                  />
                </el-form-item>
              </el-form>
            </div>
          </div>
        </div>
        <div class="add-recording-area" style="margin-top: 12px;">
          <el-button
            type="primary"
            plain
            icon="el-icon-plus"
            @click="addVisitRecordSlot"
          >新增跟进记录</el-button>
          <el-button
            type="primary"
            size="small"
            :loading="followUpDrawer.visitSaving"
            @click="saveVisitRecords"
            style="margin-left: 10px;"
          >保存跟进记录</el-button>
        </div>
      </div>

      <!-- 用户收货地址 -->
      <div class="follow-up-address-section" style="margin-top: 20px; border-top: 1px solid #ebeef5; padding-top: 16px;">
        <div class="edit-panel-title">用户收货地址</div>
        <userAddDetails ref="followUpUserAddDetailsRef" />
      </div>

      <!-- 录音列表 -->
      <div class="recording-list">
        <div
          v-for="(item, index) in followUpDrawer.recordings"
          :key="item._key"
          class="recording-item"
        >
          <div class="recording-header">
            <span class="recording-index">录音 {{ index + 1 }}</span>
            <el-button
              size="mini"
              type="danger"
              icon="el-icon-delete"
              circle
              @click="deleteRecording(index)"
            />
          </div>

          <!-- 上传区域 / 已上传文件显示 -->
          <div class="recording-file-area">
            <template v-if="!item.fileUrl">
              <el-upload
                class="recording-upload"
                :action="uploadAction"
                :headers="uploadHeaders"
                :data="uploadData"
                :before-upload="(file) => beforeUploadRecording(file, index)"
                :on-success="(res, file) => onUploadSuccess(res, file, index)"
                :on-error="onUploadError"
                :show-file-list="false"
                accept=".mp3,.wav,.m4a,.aac,.ogg,.wma,.amr"
                drag
              >
                <i class="el-icon-upload"></i>
                <div class="el-upload__text">
                  将录音文件拖到此处，或<em>点击上传</em>
                </div>
                <div class="el-upload__tip" slot="tip">
                  支持 mp3/wav/m4a/aac/ogg/wma/amr 格式，最大50MB
                </div>
              </el-upload>
            </template>
            <template v-else>
              <div class="recording-play-area">
                <div class="recording-info">
                  <i class="el-icon-video-play recording-play-icon"></i>
                  <span class="recording-name" :title="item.fileName">{{ item.fileName }}</span>
                  <span class="recording-size">{{ formatFileSize(item.fileSize) }}</span>
                  <span class="recording-time">{{ item.uploadTime }}</span>
                </div>
                <audio
                  :ref="'audio_' + index"
                  :src="getAudioPlayUrl(item)"
                  controls
                  preload="metadata"
                  class="recording-audio"
                  @loadedmetadata="onAudioLoaded($event, index)"
                />
              </div>
            </template>
          </div>
        </div>
      </div>

      <!-- 新增录音按钮 -->
      <div class="add-recording-area" v-if="followUpDrawer.recordings.length > 0">
        <el-button
          type="primary"
          plain
          icon="el-icon-plus"
          @click="addRecordingSlot"
        >新增录音</el-button>
        <el-button
          type="primary"
          size="small"
          :loading="followUpDrawer.recordingSaving"
          @click="saveRecordings"
          style="margin-left: 10px;"
        >保存录音</el-button>
      </div>

      <!-- 无录音时的初始上传区域 -->
      <div class="recording-list" v-if="followUpDrawer.recordings.length === 0 && !followUpDrawer.loading">
        <div class="recording-item">
          <div class="recording-header">
            <span class="recording-index">录音 1</span>
          </div>
          <div class="recording-file-area">
            <el-upload
              class="recording-upload"
              :action="uploadAction"
              :headers="uploadHeaders"
              :data="uploadData"
              :before-upload="(file) => beforeUploadRecording(file, 0)"
              :on-success="(res, file) => onFirstUploadSuccess(res, file)"
              :on-error="onUploadError"
              :show-file-list="false"
              accept=".mp3,.wav,.m4a,.aac,.ogg,.wma,.amr"
              drag
            >
              <i class="el-icon-upload"></i>
              <div class="el-upload__text">
                将录音文件拖到此处，或<em>点击上传</em>
              </div>
              <div class="el-upload__tip" slot="tip">
                支持 mp3/wav/m4a/aac/ogg/wma/amr 格式，最大50MB
              </div>
            </el-upload>
          </div>
        </div>
        <div class="add-recording-area" style="margin-top: 12px;">
          <el-button
            type="primary"
            size="small"
            :loading="followUpDrawer.recordingSaving"
            @click="saveRecordings"
          >保存录音</el-button>
        </div>
      </div>
    </div>
  </el-drawer>
  </div>
</template>

<script>
import {
  myList,
  bindUserId,
  addTag,
  batchUpdateExternalContactNotes,
  delTag,
  listExternalContact,
  getExternalContact,
  delExternalContact,
  addExternalContact,
  updateExternalContact,
  exportExternalContact,
  editbindCustomer,
  syncMyAddExternalContact,
  setCustomerCourseSop,
  getCustomerCourseSop,
  setCustomerCourseSopList,
  syncMyExternalContact, unBindUserId, updateExternalContactCall,exportMyExternalContact,updateExternalContactStatus,getWatchLogList,getRepeatRecordList
} from '@/api/qw/externalContact'
import info from "@/views/qw/externalContact/info.vue";
import {getMyQwUserList, getMyQwCompanyList, handleInputAuthAppKey, updateUser} from "@/api/qw/user";
import {addFsFirstDiagnosis, updateFsFirstDiagnosis, getFsFirstDiagnosis} from "@/api/company/firstDiagnosis";
import {listTag, getTag, searchTags,} from "@/api/qw/tag";
import { allListTagGroup} from "@/api/qw/tagGroup";
import mycustomer from '@/views/qw/externalContact/mycustomer'
import customerDetails from '@/views/qw/externalContact/customerDetails'
import SopDialog from '@/views/course/sop/SopDialog.vue'
import  selectUser  from "@/views/qw/externalContact/selectUser.vue";
import { editTalk,editAllTalk } from "@/api/qw/externalContactInfo";
import {createLinkUrl} from "@/api/course/sopCourseLink";
import {docList} from "@/api/doctor/doctor";
import PaginationMore from "@/components/PaginationMore/index.vue";
import Collection from './collection.vue';
import {courseList, videoList} from "@/api/course/courseRedPacketLog";
import userDetails from '@/views/store/components/userDetails.vue';
import userAddDetails from '@/views/store/components/userAddDetails.vue';
import customerDetail from './customerDetail.vue';
import createOrder from '@/views/components/order/createOrder.vue';
import { uploadFollowUpFile, saveFollowUpRecord, getFollowUpStatistics } from '@/api/scrm/customerFollowUp';
import { getMyCustomerList, updateCustomer } from '@/api/scrm/customer';
import { getToken } from '@/utils/auth';
export default {
  name: "ExternalContact",
  components:{PaginationMore, mycustomer,customerDetails,SopDialog,selectUser,info,Collection,userDetails,userAddDetails,customerDetail,createOrder},
  data() {
    return {
      aiAnalyze: {
        title: "AI 分析",
        open: false,
        userId: null,
        externalUserId: null,
        corpId: null,
        customerRow: null,
      },
      member:{
        title:"客户详情",
        open:false,
      },
      projectOptions: [],
      courseLists: [],
      videoList: [],
      //重粉记录的参数
      log: {
        open: false,
        loading: true,
        list: [],
        total: 0,
        queryParams: {
          pageNum: 1,
          pageSize: 10,
          externalUserId: null,
          fsUserId: null,
          projectId: null,
          courseId: null,
          videoId: null,
        },
      },
      repeatRecord: {
        open: false,
        loading: false,
        list: [],
        total: 0,
        queryParams: {
          pageNum: 1,
          pageSize: 10,
          corpId: null,
          externalUserId: null,
          qwUserId: null,
          qwUserName: null
        }
      },
      statusDialog: {
        open: false,
        title: "修改客户状态"
      },
      statusForm: {
        id: null,
        status: null
      },
      statusRules: {
        status: [
          {required: true, message: '状态不能为空', trigger: 'change'}
        ]
      },
      collection:{
        titile:"信息采集",
        open:false,
      },
      doctorList:[],
      diagnosisForm:{},
      diagnosisOpen:false,
      diagnosisRules:{},
      // 客户跟进记录
      followUpDrawer: {
        open: false,
        loading: false,
        externalContactId: null,
        userId: null,
        unfollowDays: 0,
        followCount: 0,
        recordings: [],
        customerInfo: {},
        followContent: '',
        visitRecords: [],
        saving: false,
        visitSaving: false,
        recordingSaving: false
      },
      uploadAction: process.env.VUE_APP_BASE_API + '/scrm/customer/followUp/upload',
      uploadHeaders: {},
      // CRM 客户字典
      followUpSourceOptions: [],
      followUpStatusOptions: [],
      followUpTypeOptions: [],
      // 标签管理
      followUpTags: [],
      followUpTagId: null,
      followUpTagsOptions: [],
      followUpTagInputVisible: false,
      followUpTagInputValue: '',
      notesOpen: {
        type: 1,
        nameType: 3,
        addType: 0,
        filter: false,
        open: false,
        notes: null,
      },
      user:{
        open:false,
        title:"修改客户"
      },
      userForm:{
        id:null,
        fsUserId:null,
      },
	    myQwUserList:[],
      // 遮罩层
      loading: false,
      // 导出遮罩层
      exportLoading: false,
      tagOpen:false,
      tagDelOpen:false,
	  sTime:null,
	  eTime:null,
	  createTime:null,
      // 选中数组
      ids: [],
      isBindMiniOptions:[
        {dictLabel:"已绑定",dictValue:'isBindMini'},
        {dictLabel:"未绑定",dictValue:'noBindMini'},
      ],
      isBindActiveName:"all",
      remarkMobiles: [],
      inputVisible: false,
      inputValue: '',
      // 非单个禁用
      single: true,
      tagGroupList: [],
      //标签弹窗选择
      tagChange:{
        open:false,
        index:null,
      },
      // 非多个禁用
      multiple: true,
      // 显示搜索条件
      showSearch: true,
      // 总条数
      total: 0,

      // 企业微信客户表格数据
      externalContactList: [],
      // 弹出层标题
      title: "",
      // 是否显示弹出层
      open: false,
      // 用户类别字典
      typeOptions: [],
      ratingType: [],
      ratingUpFall: [],
      // 性别字典
      genderOptions: [],

      addTagForm:{
        userIds:[],
        tagIds:[]
      },

      myQwCompanyList:[],
      // show:{
      //   title:"客户详情",
      //   open:false,
      // },

      //存储选择的客户
      chooseCustomerSOP:null,

      setSop:{
        title:"选择课节SOP",
        open:false,
        //区分单选1还是多选2
        type:null,
      },
      //合成的客户-课节SOP参数
      customerCourseForm:{},

      //查询是否已经设置过客户-某个课节的SOP
      customerCourseFormLogs:{},
      //绑定客户
      bindCustomer:{
        title:null,
        open:false,
      },
      callOpen:{
        open:false,
        title: '修改客户称呼',

      },
      callOpenFrom:{
        id:null,
        stageStatus:null,
      },

      callOpenRule:{
        stageStatus:[{required:true,message:"员工称呼不能为空",trigger:"blur"}]
      },

      //绑定的参数表
      qwFormCustomer:{
        externalContactId:null,
        customerId:null,
      },
	  show:{
	  		  title:"用户信息",
	  		  open:false,
	  },
      // 来源字典
      addWayOptions: [],
      // 查询参数
      queryParams: {
        pageNum: 1,
        pageSize: 10,
        id:  null,
        userId: null,
        qwUserName:null,
        externalUserId: null,
        name: null,
        avatar: null,
        type: null,
        qwUserId:null,
        gender: null,
        description: null,
        tagIds: null,
        outTagIds: null,
        remark:null,
        remarkMobiles: null,
        remarkCorpName: null,
        addWay: null,
        operUserid: null,
        corpId: null,
        companyId: null,
        status:null,
        transferStatus:null,
        isBind:null,
        isBindMini:null,
        lossTime:null,
        createTime:null,
        level:null,
        levelType:null,
        companyUser:null,
        userRepeat: null
      },

      queryTagParams:{
        pageNum: 1,
        pageSize: 5,
        total:0,
        name:null,
        corpId:null,
      },

      tagTotal:0,

      //标签
      changeTagDialog:{
        title:"",
        open:false,
        type: null,
      },
      selectTags:[],
      //排除的标签
      outSelectTags:[],
      // 表单参数
      form: {},
      tagList:[],
      transferStatusOptions:[],
      statusOptions:[],
      // 表单校验
      rules: {
      },
      fsUserId: null,
    };
  },
  created() {
    this.getDicts("sys_course_project").then(response => {
      this.projectOptions = response.data;
    });

    this.getDicts("sys_qw_externalContact_type").then(response => {
      this.typeOptions = response.data;
    });

    this.getDicts("sys_qw_sop_rating_type").then(response => {
      this.ratingType = response.data;
    });

    this.getDicts("sys_qw_sop_rating_upFall").then(response => {
      this.ratingUpFall = response.data;
    });

    this.handleGetMyQwUserList();

    this.getDicts("sys_sex").then(response => {
      this.genderOptions = response.data;
    });
    this.getDicts("sys_qw_externalContact_addWay").then(response => {
      this.addWayOptions = response.data;
    });



    this.getDicts("sys_qw_external_contact_status").then(response => {
      this.statusOptions = response.data;
    });
    this.getDicts("sys_qw_transfer_status").then(response => {
      this.transferStatusOptions = response.data;
    });
    // CRM 客户字典 - 跟进记录
    this.getDicts("crm_customer_source").then(response => {
      this.followUpSourceOptions = response.data;
    });
    this.getDicts("crm_customer_user_status").then(response => {
      this.followUpStatusOptions = response.data;
    });
    this.getDicts("crm_customer_type").then(response => {
      this.followUpTypeOptions = response.data;
    });
    this.getDicts("crm_customer_tag").then(response => {
      this.followUpTagsOptions = response.data;
    });
    this.getDocList();
    this.uploadHeaders = { Authorization: 'Bearer ' + getToken() };

  },
  computed: {
    uploadData() {
      return { externalContactId: this.followUpDrawer.externalContactId || '' };
    },
    baseApi() {
      return process.env.VUE_APP_BASE_API || '';
    }
  },
  methods: {
    shortenText(text, maxLen = 16) {
      const str = text == null ? '' : String(text);
      if (str.length <= maxLen) return str;
      return str.slice(0, maxLen) + '...';
    },
    parseFocusPoints(value) {
      if (!value) return [];
      if (Array.isArray(value)) {
        return value.map(item => String(item).trim()).filter(Boolean);
      }
      if (typeof value === 'string') {
        const raw = value.trim();
        if (!raw) return [];
        try {
          const parsed = JSON.parse(raw);
          if (Array.isArray(parsed)) {
            return parsed.map(item => String(item).trim()).filter(Boolean);
          }
          if (typeof parsed === 'string') {
            return [parsed.trim()].filter(Boolean);
          }
        } catch (e) {
          // ignore parse error and use raw fallback
        }
        return [raw.replace(/^\[|\]$/g, '').replace(/["']/g, '').trim()].filter(Boolean);
      }
      return [String(value).trim()].filter(Boolean);
    },
    openAiDrawer(row) {
      this.aiAnalyze.userId = row.userId;
      this.aiAnalyze.externalUserId = row.operUserid ;
      this.aiAnalyze.corpId = row.corpId ;
      this.aiAnalyze.customerRow = row;
      this.aiAnalyze.open = true;
    },
    /** 重粉查看操作 */
    showLog(row) {
      this.log.queryParams.fsUserId = row.fsUserId;
      this.log.open = true;
      this.log.loading = true;
      courseList().then(response => {
        this.courseLists = response.list;
        this.log.queryParams.externalUserId = row.id;
        this.logList();
      })
    },
    handleQueryWatchLog() {
      this.log.queryParams.pageNum = 1;
      this.log.queryParams.pageSize = 10;
      this.logList();
    },
    logList() {
      getWatchLogList(this.log.queryParams).then(e => {
        this.log.loading = false;
        this.log.list = e.rows;
        this.log.total = e.total;
      });
    },
    handleCreateOrder(row) {
      this.$refs.createOrder.show(row);
    },
    /** 重粉记录 */
    showRepeatRecord(row) {
      this.repeatRecord.queryParams.corpId = row.corpId;
      this.repeatRecord.queryParams.externalUserId = row.externalUserId;
      this.repeatRecord.queryParams.qwUserId = null;
      this.repeatRecord.queryParams.qwUserName = null;
      this.repeatRecord.queryParams.pageNum = 1;
      this.repeatRecord.queryParams.pageSize = 10;
      this.repeatRecord.open = true;
      this.repeatRecordList();
    },
    handleQueryRepeatRecord() {
      this.repeatRecord.queryParams.pageNum = 1;
      this.repeatRecordList();
    },
    resetRepeatRecordQuery() {
      this.repeatRecord.queryParams.qwUserId = null;
      this.repeatRecord.queryParams.qwUserName = null;
      this.repeatRecord.queryParams.pageNum = 1;
      this.repeatRecordList();
    },
    repeatRecordList() {
      this.repeatRecord.loading = true;
      getRepeatRecordList(this.repeatRecord.queryParams).then(res => {
        this.repeatRecord.list = res.rows || [];
        this.repeatRecord.total = res.total || 0;
      }).finally(() => {
        this.repeatRecord.loading = false;
      });
    },
    courseChange(row) {
      this.log.queryParams.videoId = null;
      if (row === '') {
        this.videoList = [];
        return
      }
      videoList(row).then(response => {
        this.videoList = response.list
      });
    },

    handleMemberdetails(row){
            this.member.open=true;
            setTimeout(() => {
                 this.$refs.userDetails.getDetails(row.fsUserId);
            }, 1);
    },

    handleInfoCollection(row){
      this.collection.title = "信息采集";
      this.collection.open = true;
      this.userId = row.fsUserId;
      setTimeout(() => {
                 this.$refs.collection.getCollectionInfo(row.fsUserId);
            }, 1);
    },
    closeCollection(){
      this.collection.open = false;
    },
    doctorChange(val){
      for(const doctor of this.doctorList) {
        if(doctor.id == val) {
          this.diagnosisForm.doctorDep = doctor.position;
          this.diagnosisForm.doctorCertificate = doctor.certificateCode;
          this.diagnosisForm.doctorName = doctor.name;
          break;
        }
      }
    },
    getDocList(){
      docList().then(res => {
        this.doctorList = res.rows;
      })
    },
    handleDiagnosis(row){
      getFsFirstDiagnosis(row.fsUserId).then(res => {
        this.diagnosisForm = res.data;
      });
      this.fsUserId = row.fsUserId;
      this.diagnosisOpen = true;
    },
   diagnosisSubmitForm(){
    this.$refs["diagnosisForm"].validate(valid => {
        if (valid) {
          this.diagnosisForm.qwUserId = this.queryParams.qwUserId;
          this.diagnosisForm.userId = this.fsUserId;
          if (this.diagnosisForm.id != null) {
            updateFsFirstDiagnosis(this.diagnosisForm).then(response => {
              this.msgSuccess("修改成功");
              this.diagnosisOpen = false;
            });
          } else {
            addFsFirstDiagnosis(this.diagnosisForm).then(response => {
              this.msgSuccess("新增成功");
              this.diagnosisOpen = false;
            });
          }
        }
      });
   },
   diagnosisCancel(){
    this.diagnosisOpen = false;
   },
	 change(){
		if(this.createTime!=null){
		  this.queryParams.sTime=this.createTime[0];
		  this.queryParams.eTime=this.createTime[1];
		}else{
		  this.queryParams.sTime=null;
		  this.queryParams.eTime=null;
		}

	  },
    handledetails(row){
      this.show.open=true;
      setTimeout(() => {
         this.$refs.Details.getDetails(row.id);
      }, 1);
    },
    updateQwuser(){

      for (const user of this.myQwUserList) {
          if (user.dictValue == this.queryParams.qwUserId) {
             this.queryParams.corpId=user.corpId;
             break;
          }
      }
      var listTagFrom={corpId:this.queryParams.corpId}

        listTag(listTagFrom).then(response => {
          this.tagList = response.rows;
        });

        this.getList();
     },

    //搜索的标签
    hangleChangeTags(){

      this.changeTagDialog.title="搜索的标签"
      this.changeTagDialog.open=true;
      this.changeTagDialog.type = 1;

      // 获取 tagListFormIndex 中的所有 tagId，用于快速查找
      const selectedTagIds = new Set(
        (this.selectTags || []).map(tagItem => tagItem?.tagId)
      );

      this.queryTagParams.name=null;
      this.getPageListTagGroup();

      setTimeout(() => {
        for (let i = 0; i < this.tagGroupList.length; i++) {
          for (let x = 0; x < this.tagGroupList[i].tag.length; x++) {
            this.tagGroupList[i].tag[x].isSelected = selectedTagIds.has(this.tagGroupList[i].tag[x].tagId);
          }
        }
      }, 200);


    },


    //选择排除标签
    hangleChangeOutTags() {
      this.changeTagDialog.title="搜索的标签"
      this.changeTagDialog.open=true;
      this.changeTagDialog.type = 2;

      // 获取 tagListFormIndex 中的所有 tagId，用于快速查找
      const selectedTagIds = new Set(
        (this.outSelectTags || []).map(tagItem => tagItem?.tagId)
      );

      this.queryTagParams.name=null;

      this.getPageListTagGroup();

      setTimeout(() => {
        for (let i = 0; i < this.tagGroupList.length; i++) {
          for (let x = 0; x < this.tagGroupList[i].tag.length; x++) {
            this.tagGroupList[i].tag[x].isSelected = selectedTagIds.has(this.tagGroupList[i].tag[x].tagId);
          }
        }
      }, 200);

    },

    //确定选择标签
    tagSubmitForm(type){

      if (type==1) {
        for (let i = 0; i < this.tagGroupList.length; i++) {
          for (let x = 0; x < this.tagGroupList[i].tag.length; x++) {
            if (this.tagGroupList[i].tag[x].isSelected === true) {

              if (!this.selectTags) {
                this.selectTags = [];
              }

              // 检查当前 tag 是否已经存在于 tagListFormIndex[index] 中
              let tagExists = this.selectTags.some(
                tag => tag.id === this.tagGroupList[i].tag[x].id
              );

              // 如果 tag 不存在于 tagListFormIndex[index] 中，则新增
              if (!tagExists) {
                this.selectTags.push(this.tagGroupList[i].tag[x]);
              }
            }
          }
        }
        if (!this.selectTags || this.selectTags.length === 0) {
          return this.$message('请选择标签');
        }
      }else if (type == 2) {
        for (let i = 0; i < this.tagGroupList.length; i++) {
          for (let x = 0; x < this.tagGroupList[i].tag.length; x++) {
            if (this.tagGroupList[i].tag[x].isSelected === true) {

              if (!this.outSelectTags) {
                this.outSelectTags = [];
              }

              // 检查当前 tag 是否已经存在于 tagListFormIndex[index] 中
              let tagExists = this.outSelectTags.some(
                tag => tag.id === this.tagGroupList[i].tag[x].id
              );

              // 如果 tag 不存在于 tagListFormIndex[index] 中，则新增
              if (!tagExists) {
                this.outSelectTags.push(this.tagGroupList[i].tag[x]);
              }
            }
          }
        }
        if (!this.outSelectTags || this.outSelectTags.length === 0) {
          return this.$message('请选择标签');
        }
      }
      this.changeTagDialog.open = false;
    },

    //取消选择标签
    tagCancel(){
      this.changeTagDialog.open = false;
    },

    //删除一些选择的标签
    handleCloseTags(list){
      const ls = this.selectTags.findIndex(t => t.tagId === list.tagId);
      if (ls !== -1) {
        this.selectTags.splice(ls, 1);
        this.selectTags = [...this.selectTags];
      }

      if (this.selectTags!=null && this.selectTags.length>0){
        // 确保 this.form.tags 是数组
        if (!this.queryParams.tagIds) {
          this.queryParams.tagIds = []; // 如果未定义，初始化
        } else {
          this.queryParams.tagIds = []; // 清空已有数据
        }

        // 遍历并添加 tagId
        this.selectTags.forEach(tag => {
          if (tag.tagId) { // 确保 tagId 存在
            this.queryParams.tagIds.push(tag.tagId);
          }
        });
        this.queryParams.tagIds=this.queryParams.tagIds.join(",");
      }else {
        this.queryParams.tagIds=null;
      }

    },

    //删除一些排除的标签
    handleCloseOutTags(list){
      const ls = this.outSelectTags.findIndex(t => t.tagId === list.tagId);
      if (ls !== -1) {
        this.outSelectTags.splice(ls, 1);
        this.outSelectTags = [...this.selectTags];
      }

      if (this.outSelectTags!=null && this.outSelectTags.length>0){
        // 确保 this.form.tags 是数组
        if (!this.queryParams.outTagIds) {
          this.queryParams.outTagIds = []; // 如果未定义，初始化
        } else {
          this.queryParams.outTagIds = []; // 清空已有数据
        }

        // 遍历并添加 tagId
        this.outSelectTags.forEach(tag => {
          if (tag.tagId) { // 确保 tagId 存在
            this.queryParams.outTagIds.push(tag.tagId);
          }
        });
        this.queryParams.outTagIds=this.queryParams.outTagIds.join(",");
      }else {
        this.queryParams.outTagIds=null;
      }

    },

    handleChangeStatus(row) {
      this.statusForm = {
        id: row.id,
        status: String(row.status) // 保证与 dictValue 类型一致
      };
      this.statusDialog.open = true;
    },
    submitStatusForm() {
      this.$refs["statusForm"].validate(valid => {
        if (valid) {
          const params = {
            id: this.statusForm.id,
            status: this.statusForm.status
          };

          // 调用接口更新状态
          updateExternalContactStatus(params).then(response => {
            this.msgSuccess("状态修改成功");
            this.statusDialog.open = false;
            this.getList(); // 刷新列表
          }).catch(error => {
            console.error('状态修改失败:', error);
            this.$message.error('状态修改失败');
          });
        }
      });
    },

    /** 查询企业微信客户列表 */
    getList() {
      this.loading = true;
      myList(this.queryParams).then(response => {
        this.externalContactList = response.rows;
        this.total = response.total;
        this.loading = false;
      });
    },

    getPageListTagGroup(){
      this.queryTagParams.corpId=this.queryParams.corpId
      allListTagGroup(this.queryTagParams).then(response => {
        this.tagGroupList = response.rows;
        this.tagTotal = response.total;
      });
    },

    handleSearchTags(name){

      if (!name){
        return this.$message.error("请输入要搜索的标签")
      }

      this.queryTagParams.name=name;
      this.queryTagParams.corpId=this.queryParams.corpId;

      searchTags(this.queryTagParams).then(response => {
        this.tagGroupList = response.rows;
        this.tagTotal = response.total;
      });

      // searchTags({name:name,corpId:this.queryParams.corpId}).then(response => {
      //   this.tagGroupList = response.rows;
      // });

    },

    handleGetMyQwUserList(){

      getMyQwUserList().then(response => {
        this.myQwUserList = response.data;
        if(this.myQwUserList!=null){
          this.queryParams.qwUserId=this.myQwUserList[0].dictValue
          this.queryParams.corpId=this.myQwUserList[0].corpId
          this.handleGetTagsList();
          this.getList();
        }
      });

    },

    cancelSearchTags(){

      this.resetSearchQueryTag()

      this.getPageListTagGroup();

    },

    resetSearchQueryTag(){

      this.queryTagParams= {
        pageNum: 1,
        pageSize: 5,
        total:0,
        name:null,
      };
    },


    handleGetTagsList(){
      var listTagFrom={corpId:this.queryParams.corpId}
      listTag(listTagFrom).then(response => {
        this.tagList = response.rows;
      });
    },

    bindMiniCustomerId(row){

      this.userForm.fsUserId=row;
      bindUserId(this.userForm).then(res=>{
         if (res.code==200){
           this.$message.success('绑定成功')
         }else {
           this.$message.error('绑定失败:',res.msg)
         }
         this.getList()
         this.user.open=false;
      })
    },
    /** 查看客户详情 */
    handleShow(row){
      this.show.open=true;
      var that=this;
      const tab = "visit";
      setTimeout(() => {
        that.$refs.customerDetails.getDetails(row.customerId);
        that.$refs.customerDetails.handleClick(tab);

      }, 200);
    },



    handleClickX(tab, event) {

      this.queryParams.isBind=tab.name;
      this.handleQuery();
    },

    handleClose(tag) {
      this.remarkMobiles.splice(this.remarkMobiles.indexOf(tag), 1);
    },
    showInput() {
      this.inputVisible = true;
      this.$nextTick(_ => {
        this.$refs.saveTagInput.$refs.input.focus();
      });
    },
    handleInputConfirm() {
      let inputValue = this.inputValue;
      if (inputValue) {
        this.remarkMobiles.push(inputValue);
      }
      this.inputVisible = false;
      this.inputValue = '';
    },

    addUserTag(){


      if(this.ids==null||this.ids==""){
        return  this.$message('请选择需要添加标签的客户');
      }

      this.getPageListTagGroup();

      setTimeout(() => {

        for (let i = 0; i < this.tagGroupList.length; i++) {
          for (let x = 0; x < this.tagGroupList[i].tag.length; x++) {
            this.tagGroupList[i].tag[x].isSelected=false;
          }
        }
      }, 200);

      this.tagOpen = true;

    },

    delUserTag(){

      if(this.ids==null||this.ids==""){
        return  this.$message('请选择需要移除标签的客户');
      }

      this.getPageListTagGroup();

      setTimeout(() => {
        for (let i = 0; i < this.tagGroupList.length; i++) {
          for (let x = 0; x < this.tagGroupList[i].tag.length; x++) {
            this.tagGroupList[i].tag[x].isSelected=false;
          }
        }
      }, 200);

      this.tagDelOpen = true;

    },

    //重新获取页面数据
    refreshList(){
      this.getList();
    },

    //批量设置课程sop
    setUserCourseSop(){

      if(this.ids==null||this.ids==""){
        return  this.$message('请选择需要设置课程SOP的客户');
      }

      this.$confirm('批量设置客户课节SOP可能会存在重复，确定要批量设置吗？', "警告", {
        confirmButtonText: "确定",
        cancelButtonText: "取消",
        type: "warning"
      }).then(() => {
          this.setSop.open = true;
          this.setSop.type = 2;
        })
        .catch(() => {
          // 可以处理用户点击“取消”的逻辑
        });

    },
    tagSelection(row){

      row.isSelected= !row.isSelected;
      this.$forceUpdate();
    },

    // 取消按钮
    cancel() {
      this.open = false;
      this.reset();
    },
    addTagCancel() {

      this.tagOpen = false;

      this.addTagForm={
        userIds:[],
        tagIds:[]
      };
    },

    DelTagCancel() {
      this.tagDelOpen = false;

      this.addTagForm={
        userIds:[],
        tagIds:[]
      };
    },
    addTagSubmitForm(){

      for (let i = 0; i < this.tagGroupList.length; i++) {
        for (let x = 0; x < this.tagGroupList[i].tag.length; x++) {
          if(this.tagGroupList[i].tag[x].isSelected==true){
            this.addTagForm.tagIds.push(this.tagGroupList[i].tag[x].tagId)
          }

        }
      }
      if(this.addTagForm.tagIds==[]||this.addTagForm.tagIds==null||this.addTagForm.tagIds==""){
        return  this.$message('请选择标签');
      }

      this.addTagForm.corpId=this.queryParams.corpId
      this.addTagForm.userIds=this.ids;


      let loadingRock = this.$loading({
        lock: true,
        text: '正在执行中请稍后~~请不要刷新页面！！',
        spinner: 'el-icon-loading',
        background: 'rgba(0, 0, 0, 0.7)'
      });


      addTag(this.addTagForm).then(response => {
       this.msgSuccess(response.msg);
       this.tagOpen = false;
        loadingRock.close();
       this.addTagForm={
         userIds:[],
         tagIds:[]
       };
       this.getList()
     }).finally(res=>{
        loadingRock.close();
      });

    },
    tagDelSubmitForm(){
      for (let i = 0; i < this.tagGroupList.length; i++) {
        for (let x = 0; x < this.tagGroupList[i].tag.length; x++) {
          if(this.tagGroupList[i].tag[x].isSelected==true){
            this.addTagForm.tagIds.push(this.tagGroupList[i].tag[x].tagId)
          }

        }
      }
      if(this.addTagForm.tagIds==[]||this.addTagForm.tagIds==null||this.addTagForm.tagIds==""){
        return  this.$message('请选择标签');
      }
       this.addTagForm.corpId=this.queryParams.corpId
      this.addTagForm.userIds=this.ids;

      let loadingRock = this.$loading({
        lock: true,
        text: '正在执行中请稍后~~请不要刷新页面！！',
        spinner: 'el-icon-loading',
        background: 'rgba(0, 0, 0, 0.7)'
      });


      delTag(this.addTagForm).then(response => {
       this.msgSuccess(response.msg);
       this.tagDelOpen = false;
        loadingRock.close();
       this.addTagForm={
         userIds:[],
         tagIds:[]
       };
       this.getList()
     }).finally(res=>{
        loadingRock.close();
      });
    },

    // 表单重置
    reset() {
      this.form = {
        id: null,
        userId: null,
        externalUserId: null,
        name: null,
        companyUserId:null,
        customerId:null,
        avatar: null,
        type: null,
        gender: null,
        remark: null,
        description: null,
        tagIds: null,
        remarkMobiles: null,
        remarkCorpName: null,
        addWay: null,
        operUserid: null,
        corpId: null,
        companyId: null,
        transferStatus:null,
        status:null,
        createTime:null,
        transferTime:null,
        transferNum:null,
        lossTime:null,
        delTime:null,
        state:null,
        wayId:null,
        stageStatus:null,
        customerName:null
      };
      this.resetForm("form");
    },
    /** 搜索按钮操作 */
    handleQuery() {


      if (this.selectTags!=null && this.selectTags.length>0){
        // 确保 this.form.tags 是数组
        if (!this.queryParams.tagIds) {
          this.queryParams.tagIds = []; // 如果未定义，初始化
        } else {
          this.queryParams.tagIds = []; // 清空已有数据
        }

        // 遍历并添加 tagId
        this.selectTags.forEach(tag => {
          if (tag.tagId) { // 确保 tagId 存在
            this.queryParams.tagIds.push(tag.tagId);
          }
        });
        this.queryParams.tagIds=this.queryParams.tagIds.join(",");
      }else {
        this.queryParams.tagIds=null;
      }


      if (this.outSelectTags!=null && this.outSelectTags.length>0){
        // 确保 this.form.tags 是数组
        if (!this.queryParams.outTagIds) {
          this.queryParams.outTagIds = []; // 如果未定义，初始化
        } else {
          this.queryParams.outTagIds = []; // 清空已有数据
        }

        // 遍历并添加 tagId
        this.outSelectTags.forEach(tag => {
          if (tag.tagId) { // 确保 tagId 存在
            this.queryParams.outTagIds.push(tag.tagId);
          }
        });
        this.queryParams.outTagIds=this.queryParams.outTagIds.join(",");
      }else {
        this.queryParams.outTagIds=null;
      }

      this.queryParams.pageNum = 1;
      this.getList();
    },
    /** 重置按钮操作 */
    resetQuery() {
      this.resetForm("queryForm");
      this.queryParams.qwUserId=this.myQwUserList[0].dictValue;
      this.queryParams.corpId=this.myQwUserList[0].corpId;
      this.queryParams.transferStatus = null;
      this.selectTags=[];
      this.outSelectTags=[];
	   this.createTime=null;
	  this.queryParams.sTime=null;
	  this.queryParams.eTime=null;
      this.handleQuery();
    },
    // 多选框选中数据
    handleSelectionChange(selection) {
      this.ids = selection.map(item => item.id)
      this.single = selection.length!==1
      this.multiple = !selection.length
    },
    /** 新增按钮操作 */
    handleAdd() {
      this.loading=true;
      this.form.corpId=this.queryParams.corpId
     addExternalContact(this.form).then(response => {
       this.msgSuccess("同步成功");
       this.getList();
     }).finally(()=>{
       this.loading=false;
     });

    },
    /** 修改按钮操作 */
    handleUpdate(row) {
      this.reset();
      const id = row.id || this.ids
      getExternalContact(id).then(response => {
        this.form = response.data;
        if(this.form.remarkMobiles!=null){
          this.remarkMobiles=JSON.parse(this.form.remarkMobiles)
        }else{
          this.remarkMobiles=[]
        }

        this.open = true;
        this.title = "修改企业微信客户";
      });
    },

    handleAppellation(val){
      this.callOpen.open=true;
      this.callOpenFrom.stageStatus=val.stageStatus;
      this.callOpenFrom.id=val.id;
    },
    /** 绑定客户操作 */
    handleUpdateCustomer(row){
       this.bindCustomer.title="绑定客户"
        this.bindCustomer.open=true;
        this.form.id=row.id
        this.form.externalUserId=row.externalUserId
        this.form.name=row.name
    },

    handleUpdateUser(row){
        this.user.title="绑定客户"
        this.user.open=true;
        this.userForm.id=row.id;
    },

    handleUnBindUserId(val){

      this.$confirm(
        '确认解绑客户：<span style="color: green;">' + val.name + '' +
        '</span> 的小程序用户?<br><span style="color: red;">【ps：可能会导致客户无法看课】</span>',
        {
          confirmButtonText: "确定",
          cancelButtonText: "取消",
          type: "warning",
          dangerouslyUseHTMLString: true // 允许使用 HTML 字符串
        }
      ).then(() => {
        return unBindUserId(val.id);
      }).then(response => {
        this.getList();
        this.msgSuccess("解绑成功");
      }).finally(res=>{
        this.getList();
      })
    },

    bindCustomerId(row){

      // this.qwFormCustomer.customerId=row;
      this.form.customerId=row;
      this.form.corpId=this.queryParams.corpId;
      this.msgWarning("绑定中.....同步信息中.....");

      editbindCustomer(this.form).then(res=>{
        //清空表单
        this.reset();
        this.bindCustomer.open = false;
        this.msgSuccess("绑定成功");
        this.getList();

      })

    },
    //设置一个SOP
    setCourseSOP(row) {

      // 检查 row.miniUserId 是否为 null
      if (row.miniUserId === null || row.miniUserId === undefined) {
        return this.$confirm('当前客户【CRM客户详情】中 未绑定小程序客户，请先绑定', "警告", {
          confirmButtonText: "确定",
          cancelButtonText: "取消",
          type: "warning"
        }).catch(error => {
          this.msgWarning("操作取消：", error);
        });
      } else {
        this.chooseCustomerSOP = row;
        this.setSop.open = true;
        this.setSop.type=1;
      }
    },

    //选择课程SOP
    // 用于设置 customerCourseForm 和 customerCourseFormLogs 的共同属性
    setCommonProperties(form, row) {
      form.qwUserid = this.chooseCustomerSOP.userId;
      form.companyUserId = this.chooseCustomerSOP.companyUserId;
      form.externalUserId = this.chooseCustomerSOP.externalUserId;
      form.customerId = this.chooseCustomerSOP.customerId;
      form.miniUserId = this.chooseCustomerSOP.miniUserId;
      form.businessId = row.businessId;
    },

    bindCourseSop(row,days) {

      if (this.setSop.type==2){
        this.setSop.open = false;
        this.loading=true;
        this.msgWarning("设定中.....同步信息中.....");

        setCustomerCourseSopList({ids:this.ids,fsCourseSopId:row.id,days:days}).then(res=>{

          let msg=" 批量设置成功数【" + res.successNum + "】,<br>"

          if (res.failCRM.length>0){
            msg+="失败的客户【" + res.failCRM + "】，原因是未绑定CRM客户。<br>"
          }
          if (res.failMiNi.length>0){
            msg+="失败的客户【" + res.failMiNi + "】，原因是CRM中未绑定小程序客户。<br>"
          }
          if (res.failCompany.length>0){
            msg+="失败的客户【" + res.failCompany + "】，原因是客户没有所属成员。<br>"
          }


          return this.$confirm(msg, "提示", {
            confirmButtonText: "确定",
            cancelButtonText: "取消",
            type: "warning",
            dangerouslyUseHTMLString: true // 允许使用HTML标签
          }).catch(error => {
            this.msgSuccess("操作完成~");
          });

        }).finally(()=>{
          this.loading = false;
          this.getList();
        })
      }else if (this.setSop.type==1){

      // 设置 customerCourseFormLogs 的属性
      this.setCommonProperties(this.customerCourseFormLogs, row);

      // 设置 customerCourseForm 的属性
      this.setCommonProperties(this.customerCourseForm, row);
      this.customerCourseForm.sopId = row.id;
      this.customerCourseForm.sopType = row.sopType;
      this.customerCourseForm.setting = row.setting;
      this.customerCourseForm.days = days;

      // 执行异步操作
      getCustomerCourseSop(this.customerCourseFormLogs)
        .then(res => {
          if (res) {
            return this.$confirm('当前客户已设置过相同课程课节SOP,确定还要再次设置吗?', "警告", {
              confirmButtonText: "确定",
              cancelButtonText: "取消",
              type: "warning"
            });
          } else {
            return Promise.resolve(); // 如果没有设置过，直接执行后续操作
          }
        })
        .then(() => {
          this.loading = true;
          this.setSop.open = false;
          this.msgSuccess("设定中.....同步信息中.....");

          return setCustomerCourseSop(this.customerCourseForm);
        })
        .then(() => {
          this.msgSuccess("设定成功");
        })
        .catch(error => {
          this.msgWarning("操作取消：", error);
        })
        .finally(() => {
          this.loading = false;
          this.getList();
        });
      }
    },
    submitCallOpenFrom(){

      this.$refs["callOpenFrom"].validate(valid => {
        if (valid) {

          if (this.callOpenFrom.id != null && this.callOpenFrom.stageStatus != null) {
            updateExternalContactCall(this.callOpenFrom).then(res=>{
              this.$message.success('修改成功');
              this.callOpen.open=false;
              this.getList();
            });
          }
        }
      });
    },

    /** 提交按钮 */
    submitForm() {
      this.$refs["form"].validate(valid => {
        if (valid) {
          if (this.form.id != null) {
            this.form.remarkMobiles=JSON.stringify(this.remarkMobiles)
            updateExternalContact(this.form).then(response => {
              this.msgSuccess("修改成功");
              this.open = false;
              this.getList();
            });
          } else {
            addExternalContact(this.form).then(response => {
              this.msgSuccess("新增成功");
              this.open = false;
              this.getList();
            });
          }
        }
      });
    },
    /** 删除按钮操作 */
    handleDelete(row) {
      const ids = row.id || this.ids;
      this.$confirm('是否确认删除企业微信客户编号为"' + ids + '"的数据项?', "警告", {
          confirmButtonText: "确定",
          cancelButtonText: "取消",
          type: "warning"
        }).then(function() {
          return delExternalContact(ids);
        }).then(() => {
          this.getList();
          this.msgSuccess("删除成功");
        }).catch(() => {});
    },
    handleSyncMyExternalContact(){
      this.loading=true;

      let loadingRock = this.$loading({
        lock: true,
        text: '正在执行中请稍后~~请不要刷新页面！！',
        spinner: 'el-icon-loading',
        background: 'rgba(0, 0, 0, 0.7)'
      });


      syncMyExternalContact(this.queryParams.qwUserId).then(res => {
        this.msgSuccess("同步成功");
        this.loading=false;
        loadingRock.close();
        this.getList();
      }).catch(res=>{
        loadingRock.close();
      }).finally(res=>{
        loadingRock.close();
        this.loading=false;
      })
    },

    handleSyncAddMyExternalContact(){
        this.loading=true;

      let loadingRock = this.$loading({
        lock: true,
        text: '正在执行中请稍后~~请不要刷新页面！！',
        spinner: 'el-icon-loading',
        background: 'rgba(0, 0, 0, 0.7)'
      });


    syncMyAddExternalContact(this.queryParams.qwUserId).then(res => {
        this.msgSuccess("同步成功");
        this.loading=false;
        loadingRock.close();
        this.getList();
      }).finally(()=>{
        loadingRock.close();
        this.loading=false;
    })
    },

	updateTalk(row){
		const ids = row.id || this.ids;
		this.$confirm('是否确认批量更改用户信息为非首次交流', "警告", {
		    confirmButtonText: "确定",
		    cancelButtonText: "取消",
		    type: "warning"
		  }).then(function() {
		    return editTalk(ids);
		  }).then(() => {
		    this.getList();
		    this.msgSuccess("成功");
		  }).catch(() => {});
	},
	updateAllTalk(row){
		const id =	this.queryParams.qwUserId
		this.$confirm('是否确认更改全部用户信息为非首次交流', "警告", {
		    confirmButtonText: "确定",
		    cancelButtonText: "取消",
		    type: "warning"
		  }).then(function() {
		    return editAllTalk(id);
		  }).then(() => {
		    this.getList();
		    this.msgSuccess("成功");
		  }).catch(() => {});
	},
    /** 导出按钮操作 */
    handleExport() {
      const queryParams = this.queryParams;
      this.$confirm('是否确认导出所有企业微信客户数据项?', "警告", {
          confirmButtonText: "确定",
          cancelButtonText: "取消",
          type: "warning"
        }).then(() => {
          this.exportLoading = true;
          return exportMyExternalContact(queryParams);
        }).then(response => {
          this.download(response.msg);
          this.exportLoading = false;
        }).catch(() => {});
    },
    handleBatchUpdateNotesFilter() {
      this.notesOpen.open = true;
      this.notesOpen.filter = true;
    },
    handleBatchUpdateNotes() {

      if (this.ids == null || this.ids == "") {
        return this.$message('请选择需要添加备注的客户');
      }

      this.notesOpen.open = true;
      this.notesOpen.filter = false;

    },
    notesCancel(){
      this.notesOpen={
        open: false,
        notes: null,
        type: 1,
        nameType:3,
      }
    },
    notesSubmitForm() {

      if (this.notesOpen.notes == null || this.notesOpen.notes == "") {
        return this.$message.error("请输入备注内容");
      }

      // let loadingRock = this.$loading({
      //   lock: true,
      //   text: '正在执行中请稍后~~请不要刷新页面！！',
      //   spinner: 'el-icon-loading',
      //   background: 'rgba(0, 0, 0, 0.7)'
      // });

      let obj = JSON.parse(JSON.stringify(this.queryParams))
      if(obj.tagIds !== null && obj.tagIds !== undefined && obj.tagIds !== ''){
        obj.tagIds = obj.tagIds.split(",");
      }
      if(obj.outTagIds && typeof obj.outTagIds === 'string'){
        obj.outTagIds = obj.outTagIds.split(",");
      }
      batchUpdateExternalContactNotes({
        addType: 0,
        userIds: this.ids,
        notes: this.notesOpen.notes,
        type: this.notesOpen.type,
        nameType: this.notesOpen.nameType,
        filter: this.notesOpen.filter,
        param: obj
      }).then(res => {

        this.resultMessage = res.msg;
        this.$message.success("正在执行中...");
        // this.resultDialogVisible = true; // 显示弹窗
        // this.resultTitle = '批量修改备注结果';

      }).finally(res => {
        this.getList();
        // loadingRock.close();
        this.notesCancel();
      })

    },
    // ==================== 客户跟进记录 ====================
    /** 打开跟进记录抽屉 */
    openFollowUpDrawer(row) {
      this.followUpDrawer = {
        open: true,
        loading: true,
        externalContactId: row.id,
        userId: row.fsUserId,
        unfollowDays: 0,
        followCount: 0,
        recordings: [],
        customerInfo: {},
        followContent: '',
        visitRecords: [],
        saving: false,
        visitSaving: false,
        recordingSaving: false,
        profile: { gender: null, age: null, height: null, weight: null },
        dealLikelihood: '',
        keyObstacle: '',
        followStrategy: '',
        absenceReason: '',
        callStatus: '',
        isDmCustomer: '',
        customerLevel: ''
      };
      this.followUpTags = [];
      this.ensureMinVisitRecords(8);
      this.loadFollowUpData();
      // 加载SCRM客户详情
      if (row.fsUserId) {
        this.loadCustomerInfo(row.fsUserId);
        this.$nextTick(() => {
          if (this.$refs.followUpUserAddDetailsRef) {
            this.$refs.followUpUserAddDetailsRef.getAddList(row.fsUserId);
          }
        });
      }
    },
    /** 新增跟进记录槽位 */
    addVisitRecordSlot() {
      this.followUpDrawer.visitRecords.push({
        _key: 'v_' + Date.now() + '_' + Math.random(),
        callContent: '',
        customerFeedback: '',
        nextAction: '',
        visitStatus: '',
        visitTime: ''
      });
    },
    /** 保证至少 min 条跟进记录 */
    ensureMinVisitRecords(min) {
      while (this.followUpDrawer.visitRecords.length < min) {
        this.addVisitRecordSlot();
      }
    },
    /** 删除跟进记录槽位（仅超过8条的才可删除） */
    deleteVisitRecord(index) {
      if (index < 8) {
        this.$message.warning('前8条跟进记录不可删除');
        return;
      }
      this.followUpDrawer.visitRecords.splice(index, 1);
    },
    /** 保存所有跟进记录（JSON方式） */
    saveVisitRecords() {
      this.followUpDrawer.visitSaving = true;
      const visitRecords = this.followUpDrawer.visitRecords.map(r => ({
        callContent: r.callContent || '',
        customerFeedback: r.customerFeedback || '',
        nextAction: r.nextAction || '',
        visitStatus: r.visitStatus || '',
        visitTime: r.visitTime || ''
      }));
      saveFollowUpRecord({
        externalContactId: this.followUpDrawer.externalContactId,
        visitRecords: JSON.stringify(visitRecords)
      }).then(res => {
        if (res.code === 200) {
          this.$message.success('跟进记录保存成功');
        } else {
          this.$message.error(res.msg || '保存失败');
        }
      }).catch(() => {
        this.$message.error('保存失败，请重试');
      }).finally(() => {
        this.followUpDrawer.visitSaving = false;
      });
    },
    /** 加载SCRM客户信息 */
    loadCustomerInfo(fsUserId) {
      getMyCustomerList({ fsUserId: fsUserId, pageNum: 1, pageSize: 1 }).then(response => {
        if (response.rows && response.rows.length > 0) {
          this.followUpDrawer.customerInfo = response.rows[0];
          // 解析tags中的3个可编辑字段
          this.parseEditableTags(response.rows[0].tags || '');
        } else {
          this.followUpTags = [];
          this.followUpDrawer.callStatus = '';
          this.followUpDrawer.isDmCustomer = '';
          this.followUpDrawer.customerLevel = '';
        }
      }).catch(() => {});
    },
    /** 标签管理 - 显示自定义标签输入 */
    followUpTagShowInput() {
      this.followUpTagInputVisible = true;
      this.$nextTick(_ => {
        this.$refs.saveFollowUpTagInput && this.$refs.saveFollowUpTagInput.focus();
      });
    },
    /** 标签管理 - 自定义标签输入确认 */
    followUpTagInputConfirm() {
      let inputValue = this.followUpTagInputValue.trim();
      if (inputValue && !this.followUpTags.includes(inputValue)) {
        this.followUpTags.push(inputValue);
        this.syncFollowUpTags();
      }
      this.followUpTagInputVisible = false;
      this.followUpTagInputValue = '';
    },
    /** 标签管理 - 删除标签 */
    followUpTagHandleClose(tag) {
      this.followUpTags.splice(this.followUpTags.indexOf(tag), 1);
      this.syncFollowUpTags();
    },
    /** 标签管理 - 下拉选择标签 */
    followUpTagChange(e) {
      var item = this.followUpTagsOptions.find(val => val.dictValue === e);
      if (item && !this.followUpTags.includes(item.dictLabel)) {
        this.followUpTags.push(item.dictLabel);
        this.syncFollowUpTags();
      }
      this.followUpTagId = null;
    },
    /** 标签管理 - 同步标签到 customerInfo.tags */
    syncFollowUpTags() {
      this.followUpDrawer.customerInfo.tags = this.followUpTags.join(',');
    },
    /** 从tags逗号分隔字符串中解析3个可编辑字段 */
    parseEditableTags(tagsStr) {
      this.followUpDrawer.callStatus = '';
      this.followUpDrawer.isDmCustomer = '';
      this.followUpDrawer.customerLevel = '';
      if (!tagsStr) return;
      const tags = tagsStr.split(',').map(t => t.trim()).filter(t => t);
      // 通话状态：未接通|拒接电话|已通话
      const callStatusValues = ['未接通', '拒接电话', '已通话'];
      const dmValues = ['是DM', '非DM'];
      const levelValues = ['A', 'B', 'C', 'D'];
      const matched = new Set();
      for (const tag of tags) {
        if (callStatusValues.includes(tag)) {
          this.followUpDrawer.callStatus = tag;
          matched.add(tag);
        } else if (dmValues.includes(tag)) {
          this.followUpDrawer.isDmCustomer = tag;
          matched.add(tag);
        } else if (levelValues.includes(tag)) {
          this.followUpDrawer.customerLevel = tag;
          matched.add(tag);
        }
      }
      // 其余标签填充到followUpTags
      this.followUpTags = tags.filter(t => !matched.has(t));
    },
    /** 将followUpTags和3个可编辑字段合并为逗号分隔的tags字符串 */
    buildMergedTags() {
      const parts = [...this.followUpTags];
      if (this.followUpDrawer.callStatus) parts.push(this.followUpDrawer.callStatus);
      if (this.followUpDrawer.isDmCustomer) parts.push(this.followUpDrawer.isDmCustomer);
      if (this.followUpDrawer.customerLevel) parts.push(this.followUpDrawer.customerLevel);
      return parts.join(',');
    },
    /** 保存SCRM客户信息 */
    saveCustomerInfo() {
      const info = this.followUpDrawer.customerInfo;
      if (!info) return;
      this.followUpDrawer.saving = true;
      const profile = this.followUpDrawer.profile || {};
      // 合并3个可编辑字段到tags
      const mergedTags = this.buildMergedTags();
      updateCustomer({
        externalContactId: this.followUpDrawer.externalContactId,
        source: info.source,
        visitStatus: info.visitStatus,
        customerType: info.customerType,
        customerProfile: JSON.stringify({
          gender: profile.gender,
          age: profile.age,
          height: profile.height,
          weight: profile.weight
        }),
        tags: mergedTags,
        remark: info.remark,
        lastTime: info.lastTime,
        followContent: JSON.stringify({
          content: this.followUpDrawer.followContent || '',
          dealLikelihood: this.followUpDrawer.dealLikelihood || '',
          keyObstacle: this.followUpDrawer.keyObstacle || '',
          followStrategy: this.followUpDrawer.followStrategy || '',
          absenceReason: this.followUpDrawer.absenceReason || ''
        })
      }).then(res => {
        if (res.code === 200) {
          this.$message.success('客户信息保存成功');
        } else {
          this.$message.error(res.msg || '保存失败');
        }
      }).catch(() => {
        this.$message.error('保存失败，请重试');
      }).finally(() => {
        this.followUpDrawer.saving = false;
      });
    },
    /** 加载跟进记录数据（从scrm_customer_info的JSON字段解析） */
    loadFollowUpData() {
      const params = {
        externalContactId: this.followUpDrawer.externalContactId
      };
      getFollowUpStatistics(params).then(statRes => {
        if (statRes.data) {
          this.followUpDrawer.unfollowDays = statRes.data.unfollowDays || 0;
          this.followUpDrawer.followCount = statRes.data.followCount || 0;
        }
      }).catch(() => {});
      // 从 customerInfo 中解析 JSON 字段
      getMyCustomerList({ externalContactId: this.followUpDrawer.externalContactId, pageNum: 1, pageSize: 1 }).then(response => {
        this.followUpDrawer.loading = false;
        if (response.rows && response.rows.length > 0) {
          const info = response.rows[0];
          // 解析跟进记录
          if (info.visitRecords) {
            try {
              const parsed = typeof info.visitRecords === 'string' ? JSON.parse(info.visitRecords) : info.visitRecords;
              this.followUpDrawer.visitRecords = (parsed || []).map((r, i) => ({
                _key: 'v_' + Date.now() + '_' + i,
                callContent: r.callContent || '',
                customerFeedback: r.customerFeedback || '',
                nextAction: r.nextAction || '',
                visitStatus: r.visitStatus || '',
                visitTime: r.visitTime || ''
              }));
            } catch (e) {
              this.followUpDrawer.visitRecords = [];
            }
          } else {
          this.followUpDrawer.visitRecords = [];
        }
        // 保证至少8条
        this.ensureMinVisitRecords(8);
        // 解析录音记录
          if (info.recordings) {
            try {
              const parsed = typeof info.recordings === 'string' ? JSON.parse(info.recordings) : info.recordings;
              this.followUpDrawer.recordings = (parsed || []).map((r, i) => ({
                _key: 'rec_' + Date.now() + '_' + i,
                fileName: r.fileName || '',
                fileUrl: r.fileUrl || '',
                fileSize: r.fileSize || 0,
                duration: r.duration || 0,
                uploadTime: r.uploadTime || ''
              }));
            } catch (e) {
              this.followUpDrawer.recordings = [];
            }
          } else {
            this.followUpDrawer.recordings = [];
          }
          // 解析客户画像
          if (info.customerProfile) {
            try {
              const parsed = typeof info.customerProfile === 'string' ? JSON.parse(info.customerProfile) : info.customerProfile;
              this.followUpDrawer.profile = {
                gender: parsed.gender != null ? parsed.gender : null,
                age: parsed.age != null ? parsed.age : null,
                height: parsed.height != null ? parsed.height : null,
                weight: parsed.weight != null ? parsed.weight : null
              };
            } catch (e) {
              this.followUpDrawer.profile = { gender: null, age: null, height: null, weight: null };
            }
          } else {
            this.followUpDrawer.profile = { gender: null, age: null, height: null, weight: null };
          }
          // 解析跟进内容JSON
          if (info.followContent) {
            try {
              const parsed = typeof info.followContent === 'string' ? JSON.parse(info.followContent) : info.followContent;
              this.followUpDrawer.followContent = parsed.content || '';
              this.followUpDrawer.dealLikelihood = parsed.dealLikelihood || '';
              this.followUpDrawer.keyObstacle = parsed.keyObstacle || '';
              this.followUpDrawer.followStrategy = parsed.followStrategy || '';
              this.followUpDrawer.absenceReason = parsed.absenceReason || '';
            } catch (e) {
              // 兼容旧数据：非JSON格式直接作为content
              this.followUpDrawer.followContent = info.followContent || '';
            }
          }
          // 解析新增的3个可编辑字段（从tags逗号分隔中提取）
          this.parseEditableTags(info.tags);
        } else {
          this.followUpDrawer.visitRecords = [];
          this.followUpDrawer.recordings = [];
          this.followUpDrawer.profile = { gender: null, age: null, height: null, weight: null };
        }
      }).catch(() => {
        this.followUpDrawer.loading = false;
      });
    },
    /** 生成唯一key */
    _genKey() {
      return 'new_' + Date.now() + '_' + Math.random();
    },
    /** 新增录音空位 */
    addRecordingSlot() {
      this.followUpDrawer.recordings.push({
        _key: this._genKey(),
        fileName: '',
        fileUrl: '',
        fileSize: 0,
        duration: 0,
        uploadTime: ''
      });
    },
    /** 删除录音记录 */
    deleteRecording(index) {
      this.followUpDrawer.recordings.splice(index, 1);
    },
    /** 保存所有录音记录（JSON方式） */
    saveRecordings() {
      this.followUpDrawer.recordingSaving = true;
      const recordings = this.followUpDrawer.recordings.map(r => ({
        fileName: r.fileName || '',
        fileUrl: r.fileUrl || '',
        fileSize: r.fileSize || 0,
        duration: r.duration || 0,
        uploadTime: r.uploadTime || ''
      }));
      saveFollowUpRecord({
        externalContactId: this.followUpDrawer.externalContactId,
        recordings: JSON.stringify(recordings)
      }).then(res => {
        if (res.code === 200) {
          this.$message.success('录音保存成功');
        } else {
          this.$message.error(res.msg || '保存失败');
        }
      }).catch(() => {
        this.$message.error('保存失败，请重试');
      }).finally(() => {
        this.followUpDrawer.recordingSaving = false;
      });
    },
    /** 上传前校验 */
    beforeUploadRecording(file, index) {
      const maxSize = 50 * 1024 * 1024; // 50MB
      if (file.size > maxSize) {
        this.$message.error('录音文件大小不能超过50MB');
        return false;
      }
      const ext = file.name.substring(file.name.lastIndexOf('.')).toLowerCase();
      const allowed = ['.mp3', '.wav', '.m4a', '.aac', '.ogg', '.wma', '.amr'];
      if (!allowed.includes(ext)) {
        this.$message.error('不支持的文件格式，请上传音频文件');
        return false;
      }
      return true;
    },
    /** 首个上传成功 */
    onFirstUploadSuccess(res, file) {
      if (res.code === 200) {
        const data = res.data || {};
        this.followUpDrawer.recordings.push({
          _key: this._genKey(),
          fileName: data.fileName || file.name,
          fileUrl: data.fileUrl || '',
          fileSize: data.fileSize || file.size,
          duration: data.duration || 0,
          uploadTime: data.uploadTime || this._formatNow()
        });
        this.$message.success('录音上传成功');
      } else {
        this.$message.error(res.msg || '上传失败');
      }
    },
    /** 上传成功回调 */
    onUploadSuccess(res, file, index) {
      if (res.code === 200) {
        const data = res.data || {};
        const item = this.followUpDrawer.recordings[index];
        if (item) {
          item.fileName = data.fileName || file.name;
          item.fileUrl = data.fileUrl || '';
          item.fileSize = data.fileSize || file.size;
          item.duration = data.duration || 0;
          item.uploadTime = data.uploadTime || this._formatNow();
          this.$set(this.followUpDrawer.recordings, index, { ...item });
        }
        this.$message.success('录音上传成功');
      } else {
        this.$message.error(res.msg || '上传失败');
      }
    },
    /** 上传失败 */
    onUploadError(err) {
      this.$message.error('录音上传失败，请重试');
      console.error('Upload error:', err);
    },
    /** 音频加载完成，获取时长 */
    onAudioLoaded(event, index) {
      const duration = Math.round(event.target.duration || 0);
      const item = this.followUpDrawer.recordings[index];
      if (item && !item.duration) {
        item.duration = duration;
      }
    },
    /** 格式化文件大小 */
    formatFileSize(bytes) {
      if (!bytes || bytes === 0) return '0 B';
      const k = 1024;
      const sizes = ['B', 'KB', 'MB', 'GB'];
      const i = Math.floor(Math.log(bytes) / Math.log(k));
      return parseFloat((bytes / Math.pow(k, i)).toFixed(2)) + ' ' + sizes[i];
    },
    /** 获取音频播放URL（OSS直链，可直接播放） */
    getAudioPlayUrl(item) {
      if (item.fileUrl) {
        return item.fileUrl;
      }
      return '';
    },
    _formatNow() {
      const d = new Date();
      const pad = n => n.toString().padStart(2, '0');
      return d.getFullYear() + '-' + pad(d.getMonth() + 1) + '-' + pad(d.getDate()) +
        ' ' + pad(d.getHours()) + ':' + pad(d.getMinutes()) + ':' + pad(d.getSeconds());
    },
  }
};
</script>
<style scoped>
/* CSS 样式 */
.tag-container {
  display: flex;
  flex-wrap: wrap; /* 超出宽度时自动换行 */
  gap: 8px; /* 设置标签之间的间距 */
}
.name-background {
  display: inline-block;
  background-color: #abece6; /* 背景颜色 */
  padding: 4px 8px; /* 调整内边距，让背景包裹文字 */
  border-radius: 4px; /* 可选：设置圆角 */
}
.tag-box {
  padding: 8px 12px;
  border: 1px solid #989797;
  border-radius: 4px;
  cursor: pointer;
  display: inline-block;
}

.tag-selected {
  background-color: #00bc98;
  color: #fff;
  border-color: #00bc98;
}

.el-tag + .el-tag {
  margin-left: 10px;
}


.button-new-tag {
  margin-left: 10px;
  height: 32px;
  line-height: 30px;
  padding-top: 0;
  padding-bottom: 0;
}
.input-new-tag {
  width: 90px;
  margin-left: 10px;
  vertical-align: bottom;
}

/* 新增的滚动容器样式（不影响原有样式） */
.scroll-wrapper {
  max-height: 130px; /* 大约三行的高度 */
  overflow-y: auto;  /* 垂直滚动 */
  padding-right: 5px; /* 为滚动条留出空间 */
}

/* 美化滚动条（可选） */
.scroll-wrapper::-webkit-scrollbar {
  width: 6px;
}
.scroll-wrapper::-webkit-scrollbar-thumb {
  background: rgba(0, 0, 0, 0.2);
  border-radius: 3px;
}


.tag-container {
  max-height: 200px;
  overflow-y: auto;
  padding: 1px;
  border: 1px solid #ebeef5;
  border-radius: 1px;
  background-color: #fafafa;
}
.tag-list {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}
.scroll-hint {
  text-align: center;
  color: #909399;
  font-size: 12px;
  padding: 1px 0;
}
.container {
  max-width: 800px;
  margin: 0 auto;
  padding: 10px;
}
.title {
  text-align: center;
  color: #303133;
  margin-bottom: 30px;
}
.demo-table {
  width: 100%;
  margin-bottom: 30px;
}
.instructions {
  background-color: #f5f7fa;
  padding: 15px;
  border-radius: 1px;
  margin-bottom: 20px;
}

/* ========== 客户跟进记录抽屉 ========== */
.follow-up-drawer {
  padding: 0 20px 20px;
}

.follow-up-header {
  display: flex;
  justify-content: space-around;
  background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
  border-radius: 10px;
  padding: 20px;
  margin-bottom: 20px;
}

.stat-item {
  text-align: center;
}

.stat-label {
  display: block;
  font-size: 13px;
  color: rgba(255, 255, 255, 0.8);
  margin-bottom: 6px;
}

.stat-value {
  display: block;
  font-size: 28px;
  font-weight: bold;
  color: #fff;
}

.stat-warn {
  color: #ffd54f;
}

.stat-primary {
  color: #69f0ae;
}

.recording-list {
  margin-bottom: 16px;
}

.recording-item {
  border: 1px solid #e4e7ed;
  border-radius: 8px;
  padding: 16px;
  margin-bottom: 12px;
  background: #fafbfc;
  transition: box-shadow 0.2s;
}

.recording-item:hover {
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.08);
}

.recording-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 12px;
  padding-bottom: 8px;
  border-bottom: 1px dashed #e4e7ed;
}

.recording-index {
  font-size: 14px;
  font-weight: 600;
  color: #303133;
}

.recording-file-area {
  margin-bottom: 12px;
}

.recording-upload {
  width: 100%;
}

.recording-upload .el-upload-dragger {
  width: 100%;
}

.recording-play-area {
  background: #fff;
  border: 1px solid #e4e7ed;
  border-radius: 6px;
  padding: 12px;
}

.recording-info {
  display: flex;
  align-items: center;
  margin-bottom: 8px;
  flex-wrap: wrap;
  gap: 8px;
}

.recording-play-icon {
  font-size: 18px;
  color: #409eff;
}

.recording-name {
  font-size: 13px;
  color: #303133;
  max-width: 200px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.recording-size {
  font-size: 12px;
  color: #909399;
}

.recording-time {
  font-size: 12px;
  color: #909399;
  margin-left: auto;
}

.recording-audio {
  width: 100%;
  height: 36px;
  outline: none;
}

.recording-content-area {
  margin-top: 12px;
  padding-top: 12px;
  border-top: 1px solid #e4e7ed;
}

.recording-actions {
  display: flex;
  justify-content: flex-end;
  margin-top: 8px;
}

.add-recording-area {
  text-align: center;
  padding: 16px 0;
}

/* ========== 可编辑客户信息面板 ========== */
.customer-edit-panel {
  background: #fff;
  border: 1px solid #e4e7ed;
  border-radius: 8px;
  padding: 16px 20px;
  margin-bottom: 20px;
}

.edit-panel-title {
  font-size: 15px;
  font-weight: 600;
  color: #303133;
  margin-bottom: 12px;
  padding-bottom: 8px;
  border-bottom: 1px solid #ebeef5;
}

.customer-edit-form {
  padding: 0;
}

.customer-edit-form .el-form-item {
  margin-bottom: 12px;
}

.readonly-value {
  font-size: 13px;
  color: #606266;
  line-height: 32px;
}
</style>
