Merge remote-tracking branch 'origin/master'

src/api/company/show.js

@@ -0,0 +1,53 @@
+import request from '@/utils/request'
+
+// 查询用户展示字段列表
+export function listShow(query) {
+  return request({
+    url: '/company/show/list',
+    method: 'get',
+    params: query
+  })
+}
+
+// 查询用户展示字段详细
+export function getShow(type) {
+  return request({
+    url: '/company/show/' + type,
+    method: 'get'
+  })
+}
+
+// 新增用户展示字段
+export function addShow(data) {
+  return request({
+    url: '/company/show',
+    method: 'post',
+    data: data
+  })
+}
+
+// 修改用户展示字段
+export function updateShow(data) {
+  return request({
+    url: '/company/show',
+    method: 'put',
+    data: data
+  })
+}
+
+// 删除用户展示字段
+export function delShow(id) {
+  return request({
+    url: '/company/show/' + id,
+    method: 'delete'
+  })
+}
+
+// 导出用户展示字段
+export function exportShow(query) {
+  return request({
+    url: '/company/show/export',
+    method: 'get',
+    params: query
+  })
+}

src/api/company/withdrawDetail.js

@@ -0,0 +1,23 @@
+import request from '@/utils/request'
+
+export function getWithdrawDetailSummary() {
+  return request({
+    url: '/company/withdrawDetail/summary',
+    method: 'get'
+  })
+}
+
+export function listWithdrawDetail(query) {
+  return request({
+    url: '/company/withdrawDetail/list',
+    method: 'get',
+    params: query
+  })
+}
+
+export function exportWithdrawDetail() {
+  return request({
+    url: '/company/withdrawDetail/export',
+    method: 'get'
+  })
+}

src/api/crm/business.js

@@ -0,0 +1,96 @@
+import request from '@/utils/request'
+
+// 查询商机列表
+export function listBusiness(query) {
+  return request({
+    url: '/crm/business/list',
+    method: 'get',
+    params: query
+  })
+}
+
+// 查询商机列表
+export function myListBusiness(query) {
+  return request({
+    url: '/crm/business/myList',
+    method: 'get',
+    params: query
+  })
+}
+
+// 查询商机详细
+export function getBusiness(businessId) {
+  return request({
+    url: '/crm/business/' + businessId,
+    method: 'get'
+  })
+}
+
+// 新增商机
+export function addBusiness(data) {
+  return request({
+    url: '/crm/business',
+    method: 'post',
+    data: data
+  })
+}
+
+// 修改商机
+export function updateBusiness(data) {
+  return request({
+    url: '/crm/business',
+    method: 'put',
+    data: data
+  })
+}
+
+// 删除商机
+export function delBusiness(businessId) {
+  return request({
+    url: '/crm/business/' + businessId,
+    method: 'delete'
+  })
+}
+
+// 导出商机
+export function exportBusiness(query) {
+  return request({
+    url: '/crm/business/export',
+    method: 'get',
+    params: query
+  })
+}
+
+// 导出商机
+export function exportMyBusiness(query) {
+  return request({
+    url: '/crm/business/exportMy',
+    method: 'get',
+    params: query
+  })
+}
+
+//捞取商机
+export function gainBusiness(data) {
+  return request({
+    url: '/crm/business/gain',
+    method: 'post',
+    data: data
+  })
+}
+
+// 下载用户导入模板
+export function importTemplate() {
+  return request({
+    url: '/crm/business/importTemplate',
+    method: 'get'
+  })
+}
+
+// // 删除商机
+// export function setBusinessPool(businessId) {
+//   return request({
+//     url: '/crm/business/' + businessId,
+//     method: 'get'
+//   })
+// }

src/api/qw/customerProperty.js

@@ -0,0 +1,18 @@
+import request from '@/utils/request'
+
+export function listByCustomerId(params) {
+  return request({
+    url: '/qw/customerProperty/list',
+    method: 'get',
+    params: params
+  })
+}
+// 调用ai分析标签
+export function analyzeAiTagByTrade(data) {
+  return request({
+    url: '/qw/customerProperty/analyzeAiTagByTrade',
+    method: 'post',
+    data: data
+  })
+}
+

src/api/qw/qwAnalyze.js

@@ -0,0 +1,12 @@
+import request from '@/utils/request'
+
+// 查询客户聊天记录分析列表
+export function listAnalyze(query) {
+  return request({
+    url: '/qw/analyze/list',
+    method: 'get',
+    params: query
+  })
+}
+
+

src/api/qw/qwMsgAuditMessage.js

@@ -0,0 +1,63 @@
+import request from '@/utils/request'
+
+
+// 查询会话列表
+export function listQwMsgAuditConversation(query) {
+  return request({
+    url: '/qw/qwMsgAuditMessage/conversationList',
+    method: 'get',
+    params: query
+  })
+}
+
+// 会话下消息分页
+export function listQwMsgAuditMessage(query) {
+  return request({
+    url: '/qw/qwMsgAuditMessage/list',
+    method: 'get',
+    params: query
+  })
+}
+
+// 查询企微会话存档结构化消息详细
+export function getQwMsgAuditMessage(id) {
+  return request({
+    url: '/qw/qwMsgAuditMessage/' + id,
+    method: 'get'
+  })
+}
+
+// 新增企微会话存档结构化消息
+export function addQwMsgAuditMessage(data) {
+  return request({
+    url: '/qw/qwMsgAuditMessage',
+    method: 'post',
+    data: data
+  })
+}
+
+// 修改企微会话存档结构化消息
+export function updateQwMsgAuditMessage(data) {
+  return request({
+    url: '/qw/qwMsgAuditMessage',
+    method: 'put',
+    data: data
+  })
+}
+
+// 删除企微会话存档结构化消息
+export function delQwMsgAuditMessage(id) {
+  return request({
+    url: '/qw/qwMsgAuditMessage/' + id,
+    method: 'delete'
+  })
+}
+
+// 导出企微会话存档结构化消息
+export function exportQwMsgAuditMessage(query) {
+  return request({
+    url: '/qw/qwMsgAuditMessage/export',
+    method: 'get',
+    params: query
+  })
+}

src/api/qw/qwUser.js

@@ -24,4 +24,11 @@ export function getUserList(params) {
     params: params
   })
 }
-
+// 分页查询企微员工列表
+export function qwList(params) {
+    return request({
+        url: '/qw/user/qwList',
+        method: 'get',
+        params: params
+    })
+}

src/types/crm/customerListRow.ts

@@ -0,0 +1,7 @@
+/**
+ * 客户列表行：getLineCustomerList / getMyCustomerList / getCustomerList 等接口返回的 rows 项。
+ * isReceive===0 与已领取行结构均包含 roboticCallOutCount。
+ */
+export interface CrmCustomerListRow {
+  roboticCallOutCount?: number;
+}

src/utils/common.js

@@ -1,4 +1,4 @@
-/**
+/**
  * 通用js方法封装处理
  * Copyright (c) 2019 fs
  */
@@ -63,13 +63,26 @@ export function parseTime(time, pattern) {
 		if ((typeof time === 'string') && (/^[0-9]+$/.test(time))) {
 			time = parseInt(time)
 		} else if (typeof time === 'string') {
-			time = time.replace(new RegExp(/-/gm), '/');
+			let s = time.trim()
+			// ISO 8601：含 T 时不要全局把 - 换成 /，否则会破坏解析
+			if (s.indexOf('T') !== -1) {
+				// 将末尾 +0800 / -0800 规范为 +08:00，便于各环境 Date 解析（已是 +08:00 的不处理）
+				if (/[+-]\d{4}$/.test(s) && !/[+-]\d{2}:\d{2}$/.test(s)) {
+					s = s.replace(/([+-])(\d{2})(\d{2})$/, '$1$2:$3')
+				}
+				time = s
+			} else {
+				time = s.replace(new RegExp(/-/gm), '/')
+			}
 		}
 		if ((typeof time === 'number') && (time.toString().length === 10)) {
 			time = time * 1000
 		}
 		date = new Date(time)
 	}
+	if (isNaN(date.getTime())) {
+		return null
+	}
 	const formatObj = {
 		y: date.getFullYear(),
 		m: date.getMonth() + 1,

src/views/company/companyMoneyLogsDetail/index.vue

@@ -0,0 +1,218 @@
+<template>
+  <div class="app-container withdraw-detail">
+    <div class="header-bar">
+      <span class="header-title">{{ headerTitle }}</span>
+      <span class="header-money">可提现金额：<em>{{ withdrawableText }}</em> 元</span>
+    </div>
+
+    <el-row class="mb8">
+      <el-col :span="1.5">
+        <el-button
+          type="primary"
+          icon="el-icon-download"
+          size="small"
+          @click="handleExport"
+          v-hasPermi="['company:companyMoneyLogsDetail:export']"
+        >导出</el-button>
+      </el-col>
+    </el-row>
+
+    <el-table
+      v-loading="loading"
+      :data="tableList"
+      border
+      stripe
+      :header-cell-style="{ textAlign: 'center' }"
+      :cell-style="{ textAlign: 'center' }"
+    >
+      <el-table-column label="序号" width="70" align="center">
+        <template slot-scope="scope">
+          {{ (queryParams.pageNum - 1) * queryParams.pageSize + scope.$index + 1 }}
+        </template>
+      </el-table-column>
+      <el-table-column label="公司名称" prop="companyName" min-width="140" show-overflow-tooltip />
+      <el-table-column label="所属销售" prop="salesName" min-width="100">
+        <template slot-scope="scope">
+          {{ scope.row.salesName || '-' }}
+        </template>
+      </el-table-column>
+      <el-table-column label="订单号" prop="orderCode" min-width="160" show-overflow-tooltip>
+        <template slot-scope="scope">
+          {{ scope.row.orderCode || '-' }}
+        </template>
+      </el-table-column>
+      <el-table-column label="交易单号" prop="tradeNo" min-width="180" show-overflow-tooltip>
+        <template slot-scope="scope">
+          {{ scope.row.tradeNo || '-' }}
+        </template>
+      </el-table-column>
+      <el-table-column label="订单状态" align="center" min-width="100">
+        <template slot-scope="scope">
+            <template v-if="scope.row.orderStatusText != null && scope.row.orderStatusText !== ''">
+                <el-tag
+                    v-for="(item, index) in statusOptions"
+                    :key="index"
+                    v-if="scope.row.orderStatusText == item.dictValue"
+                >{{ item.dictLabel }}</el-tag>
+                <el-tag v-if="!statusOptions.some(i => scope.row.orderStatusText == i.dictValue)">{{ scope.row.orderStatusText || scope.row.orderStatus }}</el-tag>
+            </template>
+            <el-tag v-else>{{ scope.row.orderStatusText || '-' }}</el-tag>
+        </template>
+      </el-table-column>
+      <el-table-column label="售后状态" prop="afterSalesStatusText" min-width="100">
+        <template slot-scope="scope">
+          {{ scope.row.afterSalesStatusText || '-' }}
+        </template>
+      </el-table-column>
+      <el-table-column label="订单记录时间" prop="recordTime" min-width="170" align="center">
+        <template slot-scope="scope">
+          {{ formatRecordTime(scope.row.recordTime) }}
+        </template>
+      </el-table-column>
+      <el-table-column label="明细类型" prop="detailTypeText" min-width="130" />
+      <el-table-column label="金额" prop="amount" min-width="120" align="right" header-align="center">
+        <template slot-scope="scope">
+          <span :class="amountClass(scope.row.amount)">{{ formatAmount(scope.row.amount) }}</span>
+        </template>
+      </el-table-column>
+    </el-table>
+
+    <pagination
+      v-show="total > 0"
+      :total="total"
+      :page.sync="queryParams.pageNum"
+      :limit.sync="queryParams.pageSize"
+      @pagination="getList"
+    />
+  </div>
+</template>
+
+<script>
+import { getWithdrawDetailSummary, listWithdrawDetail, exportWithdrawDetail } from '@/api/company/withdrawDetail'
+
+export default {
+  name: 'CompanyWithdrawDetail',
+  data() {
+    return {
+      loading: true,
+      companyName: '',
+      withdrawableMoney: null,
+      tableList: [],
+      total: 0,
+      queryParams: {
+        pageNum: 1,
+        pageSize: 10
+      },
+      statusOptions: []
+    }
+  },
+  computed: {
+    headerTitle() {
+      return this.companyName || '—'
+    },
+    withdrawableText() {
+      if (this.withdrawableMoney == null || this.withdrawableMoney === '') return '—'
+      const n = Number(this.withdrawableMoney)
+      if (Number.isNaN(n)) return String(this.withdrawableMoney)
+      return n.toLocaleString('zh-CN', { minimumFractionDigits: 2, maximumFractionDigits: 2 })
+    }
+  },
+  created() {
+    this.getDicts('store_order_status').then(res => {
+      this.statusOptions = res.data || []
+    })
+    this.loadSummary()
+    this.getList()
+  },
+  methods: {
+    loadSummary() {
+      getWithdrawDetailSummary().then(res => {
+        this.companyName = res.companyName || ''
+        this.withdrawableMoney = res.withdrawableMoney
+      }).catch(() => {})
+    },
+    getList() {
+      this.loading = true
+      listWithdrawDetail(this.queryParams).then(response => {
+        this.tableList = response.rows || []
+        this.total = response.total || 0
+        this.loading = false
+        this.loadSummary()
+      }).catch(() => {
+        this.loading = false
+      })
+    },
+    formatRecordTime(val) {
+      if (!val) return '-'
+      if (typeof val === 'string') {
+        const norm = val.replace('T', ' ').replace(/-/g, '.')
+        if (norm.length >= 19) {
+          return norm.slice(0, 10) + '-' + norm.slice(11, 19)
+        }
+      }
+      return this.parseTime(val, '{y}.{m}.{d}-{h}:{i}:{s}')
+    },
+    formatAmount(val) {
+      if (val == null || val === '') return '-'
+      const n = Number(val)
+      if (Number.isNaN(n)) return String(val)
+      const abs = Math.abs(n).toLocaleString('zh-CN', { minimumFractionDigits: 2, maximumFractionDigits: 2 })
+      if (n > 0) return '+' + abs
+      if (n < 0) return '-' + abs
+      return '0.00'
+    },
+    amountClass(val) {
+      if (val == null || val === '') return ''
+      const n = Number(val)
+      if (n < 0) return 'amt-neg'
+      if (n > 0) return 'amt-pos'
+      return ''
+    },
+    handleExport() {
+      this.$confirm('是否确认导出全部提现明细？', '提示', {
+        confirmButtonText: '确定',
+        cancelButtonText: '取消',
+        type: 'warning'
+      }).then(() => {
+        return exportWithdrawDetail()
+      }).then(response => {
+        this.download(response.msg)
+      }).catch(() => {})
+    }
+  }
+}
+</script>
+
+<style scoped>
+.withdraw-detail .header-bar {
+  display: flex;
+  align-items: center;
+  flex-wrap: wrap;
+  gap: 12px 24px;
+  margin-bottom: 16px;
+  padding: 12px 16px;
+  background: #f5f7fa;
+  border-radius: 4px;
+  border: 1px solid #e4e7ed;
+}
+.withdraw-detail .header-title {
+  font-size: 16px;
+  font-weight: 600;
+  color: #303133;
+}
+.withdraw-detail .header-money {
+  font-size: 14px;
+  color: #606266;
+}
+.withdraw-detail .header-money em {
+  font-style: normal;
+  color: #f56c6c;
+  font-weight: 600;
+}
+.withdraw-detail .amt-pos {
+  color: #67c23a;
+}
+.withdraw-detail .amt-neg {
+  color: #f56c6c;
+}
+</style>

src/views/company/companyUser/index.vue

@@ -185,6 +185,25 @@
               </div>
             </template>
           </el-table-column>
+
+            <!-- 新增：绑定会员状态 -->
+            <el-table-column label="绑定会员状态" align="center" prop="bindStatus" width="100">
+                <template slot-scope="scope">
+                    <el-tag
+                        :type="scope.row.bindStatus === 1 ? 'success' : 'info'"
+                        size="mini">
+                        {{ scope.row.bindStatus === 1 ? '已绑定' : '未绑定' }}
+                    </el-tag>
+                </template>
+            </el-table-column>
+
+            <!-- 新增：绑定用户 -->
+            <el-table-column label="绑定用户" align="center" prop="bindUser" width="120">
+                <template slot-scope="scope">
+                    <span v-if="scope.row.bindUser">{{ scope.row.bindUser }}</span>
+                    <span v-else>-</span>
+                </template>
+            </el-table-column>
           <el-table-column label="区域" align="center" prop="addressId">
           </el-table-column>
           <el-table-column label="创建时间"  sortable align="center" prop="createTime" width="160">
@@ -841,7 +860,7 @@ import { getMyQwUserList,getMyQwCompanyList } from "@/api/qw/user";
 import  selectUser  from "@/views/company/components/selectQwUser.vue";
 import { getConfigByKey } from "@/api/company/companyConfig";
 import axios from "axios";
-import {addCodeUrl, getSaleBindUserList} from "../../../api/company/companyUser";
+import {addCodeUrl, bindSaleAndFsUser, getSaleBindUserList} from "../../../api/company/companyUser";
 import selectDoctor from "@/views/qw/user/selectDoctor.vue";
 import {bindCidServer,unbindCidServer} from "@/api/company/companyAiWorkflowServer";
 import AiSipCallUser from "../../aiSipCall/aiSipCallUser.vue";
@@ -1105,6 +1124,14 @@ export default {
     });
   },
   methods: {
+
+      handlePagination(data) {
+          // 添加防抖或判断，避免初始化时自动触发
+          if (this.member.open) {
+              this.getMemberList();
+          }
+      },
+
     onDomainBlur() {
       if (this.form.domain != null) {
         let value = this.form.domain.trim();
@@ -2100,3 +2127,31 @@ export default {
   },
 }
 </script>
+<style scoped>
+/* 确保筛选表单在一行显示 */
+.bind-member-dialog :deep(.el-form--inline .el-form-item) {
+    margin-right: 0;
+}
+
+.bind-member-dialog :deep(.el-form-item__label) {
+    font-size: 13px;
+    padding-right: 8px;
+}
+
+/* 修复小屏幕下的显示问题 */
+@media (max-width: 580px) {
+    .bind-member-dialog .filter-form > div {
+        flex-direction: column;
+        align-items: stretch !important;
+    }
+
+    .bind-member-dialog .filter-form .el-form-item {
+        width: 100%;
+        margin-right: 0;
+    }
+
+    .bind-member-dialog .filter-form .el-form-item:last-child {
+        text-align: right;
+    }
+}
+</style>

src/views/company/companyUser/profile/index.vue

@@ -105,6 +105,7 @@
           </div>
         </el-card>
       </el-col>
+
       <el-col :span="18" :xs="24">
         <el-card>
           <div slot="header" class="clearfix">
@@ -121,6 +122,177 @@
         </el-card>
       </el-col>
     </el-row>
+
+
+      <!-- 绑定会员对话框 - 优化样式，无背景色 -->
+      <el-dialog
+          v-if="member && member.hasOwnProperty('title')"
+          :title="member.title"
+          :visible.sync="member.open"
+          width="800px"
+          append-to-body
+          class="bind-member-dialog"
+          :close-on-click-modal="false"
+          @open="handleDialogOpen"
+      >
+          <!-- 筛选表单 - 无背景色，优化排版 -->
+          <div class="filter-container">
+              <el-row :gutter="16" class="filter-row" type="flex" align="middle">
+                  <el-col :span="6">
+                      <el-input
+                          v-model="memberQueryParams.userId"
+                          placeholder="会员ID"
+                          clearable
+                          @keyup.enter="handleMemberQuery"
+                          size="small"
+                          prefix-icon="el-icon-user"
+                      />
+                  </el-col>
+                  <el-col :span="6">
+                      <el-input
+                          v-model="memberQueryParams.nickName"
+                          placeholder="昵称"
+                          clearable
+                          @keyup.enter="handleMemberQuery"
+                          size="small"
+                          prefix-icon="el-icon-user"
+                      />
+                  </el-col>
+                  <el-col :span="6">
+                      <el-input
+                          v-model="memberQueryParams.phone"
+                          placeholder="手机号"
+                          clearable
+                          @keyup.enter="handleMemberQuery"
+                          size="small"
+                          prefix-icon="el-icon-phone"
+                      />
+                  </el-col>
+                  <el-col :span="6" class="filter-buttons">
+                      <el-button
+                          type="primary"
+                          icon="el-icon-search"
+                          @click="handleMemberQuery"
+                          size="small"
+                          :loading="loading"
+                      >搜索</el-button>
+                      <el-button
+                          icon="el-icon-refresh"
+                          @click="resetMemberQuery"
+                          size="small"
+                      >重置</el-button>
+                  </el-col>
+              </el-row>
+          </div>
+
+          <!-- 表格区域 -->
+          <div class="table-section">
+              <el-table
+                  :data="memberList"
+                  height="300"
+                  highlight-current-row
+                  @current-change="selectMember"
+                  v-loading="loading"
+                  border
+                  stripe
+                  size="small"
+                  class="member-table"
+              >
+                  <el-table-column
+                      property="userId"
+                      label="ID"
+                      width="70"
+                      align="center"
+                  ></el-table-column>
+
+                  <el-table-column
+                      property="nickName"
+                      label="昵称"
+                      min-width="130"
+                      show-overflow-tooltip
+                  >
+                      <template slot-scope="scope">
+              <span class="nickname-cell">
+                <i class="el-icon-user"></i>
+                {{ scope.row.nickName || '--' }}
+              </span>
+                      </template>
+                  </el-table-column>
+
+                  <el-table-column
+                      property="phone"
+                      label="手机号"
+                      width="130"
+                      align="center"
+                  >
+                      <template slot-scope="scope">
+              <span v-if="scope.row.phone" class="phone-cell">
+                <i class="el-icon-phone"></i>
+                {{ scope.row.phone }}
+              </span>
+                          <span v-else class="no-data">--</span>
+                      </template>
+                  </el-table-column>
+
+                  <el-table-column
+                      property="status"
+                      label="绑定状态"
+                      width="100"
+                      align="center"
+                  >
+                      <template slot-scope="scope">
+                          <el-tag
+                              :type="scope.row.status === 1 ? 'success' : 'info'"
+                              size="small"
+                              effect="light"
+                              class="status-tag"
+                          >
+                              <i :class="scope.row.status === 1 ? 'el-icon-check' : 'el-icon-close'"></i>
+                              {{ scope.row.status === 1 ? '已绑定' : '未绑定' }}
+                          </el-tag>
+                      </template>
+                  </el-table-column>
+              </el-table>
+
+              <!-- 分页组件 - 支持每页条数选择 -->
+              <div class="pagination-wrapper" v-if="memberTotal > 0">
+                  <pagination
+                      :total="memberTotal"
+                      :page.sync="memberQueryParams.pageNum"
+                      :limit.sync="memberQueryParams.pageSize"
+                      @pagination="getMemberList"
+                      :page-sizes="[10, 20, 50,100,500]"
+                      :layout="'total, sizes, prev, pager, next, jumper'"
+                      class="custom-pagination"
+                  />
+              </div>
+
+              <!-- 空数据提示 -->
+              <div v-if="!loading && memberList.length === 0" class="empty-data">
+                  <i class="el-icon-info"></i>
+                  <span>暂无会员数据</span>
+              </div>
+          </div>
+
+          <!-- 底部按钮 -->
+          <div slot="footer" class="dialog-footer">
+              <div class="selected-info" v-if="selectedMember">
+                  <i class="el-icon-success" style="color: #67C23A;"></i>
+                  已选中：{{ selectedMember.nickName || selectedMember.userId }}
+              </div>
+              <div class="action-buttons">
+                  <el-button @click="cancelBindMember" size="medium">取 消</el-button>
+                  <el-button
+                      type="primary"
+                      @click="confirmBindMember"
+                      size="medium"
+                      :disabled="!selectedMember"
+                      :loading="confirmLoading"
+                  >确 定</el-button>
+              </div>
+          </div>
+      </el-dialog>
+
     <el-dialog
       title="订阅服务号通知"
       :visible.sync="bindDialogVisible"
@@ -188,6 +360,65 @@ export default {
   },
   methods: {
 
+  confirmBindMember() {
+      if (!this.selectedMember) {
+          this.$message.warning('请选择要绑定的会员');
+          return;
+      }
+
+      this.confirmLoading = true;
+      const bindData = {
+          companyUserId: this.currentCompanyId,
+          userId: this.selectedMember.userId
+      };
+
+      bindSaleAndFsUser(bindData)
+          .then(response => {
+              if (response.code === 200) {
+                  this.$message.success('绑定会员成功');
+                  this.cancelBindMember();
+                  this.getUser();
+              } else {
+                  this.$message.error(response.msg || '绑定失败');
+              }
+          })
+          .catch(error => {
+              console.error('绑定会员失败:', error);
+              this.$message.error('绑定会员失败');
+          })
+          .finally(() => {
+              this.confirmLoading = false;
+          });
+  },
+
+  cancelBindMember() {
+      this.member.open = false;
+      this.memberList = [];
+      this.selectedMember = null;
+      this.currentCompanyId = null;
+      this.memberQueryParams = {
+          nickName: null,
+          phone: null,
+          userId: null,
+          pageNum: 1,
+          pageSize: 10
+      };
+  },
+
+  selectMember(member) {
+      this.selectedMember = member;
+  },
+
+  handleDialogOpen() {
+      this.selectedMember = null;
+      this.getMemberList();
+  },
+
+  handleMemberQuery() {
+      this.memberQueryParams.pageNum = 1;
+      this.getMemberList();
+  },
+
     handleBindMember() {
       this.currentCompanyId = this.user.userId;
       this.resetMemberQuery();
@@ -266,6 +497,12 @@ export default {
         this.user = response.data;
         this.roleGroup = response.roleGroup;
         this.postGroup = response.postGroup;
+          // 将 fsUserId 字符串拆分为数组
+          if (this.user.fsUserId) {
+              this.user.fsUserIdArray = this.user.fsUserId.split(',').map(id => id.trim());
+          } else {
+              this.user.fsUserIdArray = [];
+          }
       });
     },
     openWechatBindDialog() {

src/views/company/companyVoiceRobotic/index.vue

@@ -474,6 +474,11 @@
             <el-tag v-for="item in levelList" v-if="scope.row.intention == item.dictValue">{{item.dictLabel}}</el-tag>
           </template>
         </el-table-column>
+        <el-table-column label="呼出次数" align="right" prop="roboticCallOutCount" width="100">
+          <template slot-scope="scope">
+            {{ scope.row.roboticCallOutCount == null ? 0 : scope.row.roboticCallOutCount }}
+          </template>
+        </el-table-column>
         <el-table-column label="操作" align="center" class-name="small-padding fixed-width">
           <template slot-scope="scope">
             <el-button

src/views/company/companyWorkflow/design.vue

@@ -422,7 +422,7 @@
                   v-model="selectedNode.nodeConfig.gatewayId"
                   filterable
                   placeholder="请选择外呼线路"
-                  @change="handleConfigChange"
+                  @change="handleConfigChange('handleGateway')"
                 >
                   <el-option
                     v-for="item in easyCallGatewayList"
@@ -642,22 +642,7 @@
 
 <script>
 import {
-  listRobotic,
-  getRobotic,
-  delRobotic,
-  addRobotic,
-  updateRobotic,
-  exportRobotic,
-  calleesList,
-  statusList,
-  startRobotic,
-  stopRobotic,
-  companyUserList,
-  wxList,
-  taskRun,
-  getTypes,
   getSmsTempList,
-  getCIDGroupList
 } from "@/api/company/companyVoiceRobotic";
 import { getWorkflow, addWorkflow, updateWorkflow, getNodeTypes, getWorkflowVersionDetail } from '@/api/company/companyWorkflow'
 import {getDicts} from "@/api/system/dict/data";
@@ -821,6 +806,10 @@ export default {
        let voice =  this.easyCallVoiceCodeList.filter(e=>e.voiceCode == this.selectedNode.nodeConfig.voiceCode);
        this.selectedNode.nodeConfig.voiceSource = voice[0].voiceSource;
       }
+      else if( !!v && v === "handleGateway" ){
+       let gateway =  this.easyCallGatewayList.filter(e=>e.id == this.selectedNode.nodeConfig.gatewayId);
+       this.selectedNode.nodeConfig.maxConcurrency = gateway[0].maxConcurrency;
+      }
       // 强制触发Vue响应式更新
       this.$forceUpdate()
     },

src/views/components/QwUserSelectTwo.vue

@@ -5,18 +5,6 @@
       <el-card shadow="never" class="search-card">
         <el-form :model="queryParams" ref="queryForm" :inline="true" label-width="100px" class="search-form">
           <el-row :gutter="16">
-            <el-col :span="6">
-            <el-form-item label="销售公司" prop="companyId">
-              <el-select v-model="queryParams.companyId" placeholder="销售公司" size="small" @change="handleCompanyChange">
-                <el-option
-                  v-for="dict in qwCompanyList"
-                  :key="dict.companyId"
-                  :label="dict.companyName"
-                  :value="dict.companyId"
-                />
-              </el-select>
-            </el-form-item>
-            </el-col>
             <el-col :span="6">
               <el-form-item label="企微用户名" prop="qwUserName">
                 <el-input v-model="queryParams.qwUserName" placeholder="请输入企微用户名" clearable size="small" @keyup.enter.native="handleQuery"/>
@@ -75,7 +63,6 @@
 
 <script>
 import {queryQwList} from "../../api/qw/qwUser";
-import {listCompany} from "../../api/company/company";
 
 export default {
   name: "QwUserSelectTwo",
@@ -96,42 +83,21 @@ export default {
       total: 0,
       // 企微账号表格数据
       qwUserList: [],
-      qwCompanyList: [],
       // 查询参数
       queryParams: {
         pageNum: 1,
         pageSize: 10,
-        companyId: null,
         qwUserName: null,
         qwUserId: null
       }
     };
   },
   methods: {
-    // 获取企业数据
-    getCompanyData() {
-      listCompany().then(response => {
-        this.qwCompanyList = response.rows;
-        // 默认选中第一个企业
-        if (this.qwCompanyList && this.qwCompanyList.length > 0) {
-          this.queryParams.companyId = this.qwCompanyList[0].companyId;
-          // 重新加载页面数据
-          this.handleQuery();
-        }
-      });
-    },
-    // 企业改变时触发查询
-    handleCompanyChange() {
-      this.queryParams.pageNum = 1;
-      this.getList();
-    },
     setRows(rows){
       this.shows = true;
       this.rows = rows || [];
       this.selectedRows = rows || []; // 同步更新
       this.getList();
-      // 获取企业列表并默认选中第一个
-      this.getCompanyData();
     },
     initSelect(){
       let row = this.rows;
@@ -168,10 +134,6 @@ export default {
       this.resetForm("queryForm");
       this.queryParams.pageNum = 1;
       this.queryParams.pageSize = 10;
-      // 重置后选中第一个企业
-      if (this.qwCompanyList && this.qwCompanyList.length > 0) {
-        this.queryParams.companyId = this.qwCompanyList[0].companyId;
-      }
       this.getList();
     },
     // 多选框选中数据

src/views/course/userCoursePeriod/courseStatistics.vue

@@ -303,7 +303,18 @@
             </template>
           </el-table-column>
           <el-table-column label="分公司名称" align="center" prop="companyName" width="150" />
-          <el-table-column label="销售名称" align="center" prop="salesName" />
+          <el-table-column label="销售名称" align="center" prop="salesName" width="120" />
+          <el-table-column
+            label="课程评分"
+            align="center"
+            prop="courseRating"
+            min-width="260"
+            show-overflow-tooltip
+          >
+            <template slot-scope="scope">
+              <span class="course-rating-cell">{{ formatCourseRating(scope.row.courseRating) }}</span>
+            </template>
+          </el-table-column>
         </el-table>
 
         <!-- 分页 -->
@@ -532,9 +543,10 @@ export default {
       this.userDetailDialog.loading = true;
       getCourseStatisticsUserDetailList(this.userDetailDialog.queryParams).then(response => {
         if (response.code === 200 && response.data) {
-          const d = response.data;
+          const raw = response.data;
+          const d = raw.data != null && raw.list == null && raw.rows == null ? raw.data : raw;
           this.userDetailDialog.list = d.list || d.rows || [];
-          this.userDetailDialog.total = d.total ?? 0;
+          this.userDetailDialog.total = d.total != null ? d.total : 0;
         } else {
           this.userDetailDialog.list = [];
           this.userDetailDialog.total = 0;
@@ -571,23 +583,46 @@ export default {
         });
       }).catch(() => {});
     },
-      /** 格式化时长 */
-      formatDuration(seconds) {
-          if (seconds == null || isNaN(seconds)) return '0秒';
-          let total = Math.abs(seconds);
-          const hours = Math.floor(total / 3600);
-          const minutes = Math.floor((total % 3600) / 60);
-          const secs = Math.floor(total % 60);
-
-          const parts = [];
-          if (hours > 0) parts.push(`${hours}小时`);
-          if (minutes > 0) parts.push(`${minutes}分`);
-          if (secs > 0 || parts.length === 0) {
-              parts.push(`${secs}秒`);
-          }
+    /**
+     * 课程评分：后端在关闭「看课校验答案」时返回作答解析后的展示值（courseRating）；否则为空
+     */
+    formatCourseRating(val) {
+      if (val == null || val === '') {
+        return '—';
+      }
+      if (typeof val === 'string') {
+        const s = val.trim();
+        if (!s) return '—';
+        try {
+          const parsed = JSON.parse(s);
+          return typeof parsed === 'object' ? JSON.stringify(parsed) : String(val);
+        } catch (e) {
+          return val;
+        }
+      }
+      try {
+        return typeof val === 'object' ? JSON.stringify(val) : String(val);
+      } catch (e) {
+        return String(val);
+      }
+    },
+    /** 格式化时长 */
+    formatDuration(seconds) {
+      if (seconds == null || isNaN(seconds)) return '0秒';
+      let total = Math.abs(seconds);
+      const hours = Math.floor(total / 3600);
+      const minutes = Math.floor((total % 3600) / 60);
+      const secs = Math.floor(total % 60);
 
-          return parts.join('');
+      const parts = [];
+      if (hours > 0) parts.push(`${hours}小时`);
+      if (minutes > 0) parts.push(`${minutes}分`);
+      if (secs > 0 || parts.length === 0) {
+        parts.push(`${secs}秒`);
       }
+
+      return parts.join('');
+    }
   }
 };
 </script>
@@ -635,4 +670,16 @@ export default {
     overflow-y: auto;
   }
 }
+
+.course-rating-cell {
+  display: inline-block;
+  max-width: 100%;
+  text-align: left;
+  white-space: nowrap;
+  overflow: hidden;
+  text-overflow: ellipsis;
+  font-size: 12px;
+  line-height: 1.4;
+  vertical-align: middle;
+}
 </style>

src/views/crm/components/addBusiness.vue

@@ -0,0 +1,570 @@
+<template>
+    <div>
+        <el-form ref="form" :model="form" :rules="rules" label-width="100px">
+            <el-form-item label="线索来源" prop="source">
+                <el-select v-model="form.source" :disabled="form.source !== null" placeholder="请选择线索来源" clearable size="small">
+                <el-option
+                    v-for="item in clueSourceOptions"
+                    :key="item.dictValue"
+                    :label="item.dictLabel"
+                    :value="item.dictValue"
+                />
+                </el-select>
+            </el-form-item>
+            <el-form-item label="客户经理" prop="manager">
+                <el-input v-model="form.manager" placeholder="请输入客户经理" />
+            </el-form-item>
+            <el-form-item label="公司名称" prop="companyName">
+                <el-input v-model="form.companyName"  placeholder="请输入公司名称(只填公司全称,个人用户就填名字)" />
+            </el-form-item>
+            <el-form-item label="联系电话" v-show="form.customerId !== null" prop="mobile">
+                <el-input  v-model="form.mobile" :disabled="form.customerId !== null" placeholder="请输入电话号码"/>
+            </el-form-item>
+            <el-form-item label="其他联系方式">
+                <el-button type="text" @click="showAddContactDialog">添加其他联系电话</el-button>
+            </el-form-item>
+            <el-table border v-loading="loading" :data="mobileList" v-if="mobileList && mobileList.length > 0" >
+                <el-table-column label="姓名" align="center" prop="name" />
+                <el-table-column label="手机" align="center" prop="mobile" />
+                <el-table-column label="备注" align="center" prop="remark" />
+                <el-table-column label="操作" align="center" class-name="small-padding fixed-width">
+                <template slot-scope="scope">
+                    <el-button
+                    size="mini"
+                    type="text"
+                    icon="el-icon-delete"
+                    @click="handleDelete(scope.row)"
+                    v-hasPermi="['crm:customerContacts:remove']"
+                    v-if="scope.row.contactsId == null"
+                    >删除</el-button>
+                </template>
+                </el-table-column>
+            </el-table>
+
+            <el-form-item label="接口人角色" prop="contactRole">
+                <el-select v-model="form.contactRole" placeholder="请选择" clearable size="small">
+                    <el-option
+                        v-for="item in contactRoleOptions"
+                        :key="item.dictValue"
+                        :label="item.dictLabel"
+                        :value="item.dictValue"
+                    />
+                </el-select>
+            </el-form-item>
+            <el-form-item label="业务场景" prop="businessScenario">
+                <el-select v-model="form.businessScenario"  placeholder="请选择线索业务场景" clearable size="small">
+                <el-option
+                    v-for="item in businessScenarioOptions"
+                    :key="item.dictValue"
+                    :label="item.dictLabel"
+                    :value="item.dictValue"
+                />
+                </el-select>
+            </el-form-item>
+            <el-form-item label="意向产品" prop="product">
+                <el-input v-model="form.product" placeholder="请输入方案涉及产品" />
+            </el-form-item>
+            <el-form-item label="采购周期" prop="purchaseCycle">
+                <el-input v-model="form.purchaseCycle" placeholder="请输入采购周期(单位:天)" />
+            </el-form-item>
+            <el-form-item label="跟进状态" prop="businessStatus">
+                <el-radio-group v-model="form.businessStatus">
+                    <el-radio label=0>跟进中</el-radio>
+                    <el-radio label=1>已流失</el-radio>
+                    <el-radio label=2>已赢单</el-radio>
+                    <el-radio label=3>待验证</el-radio>
+                </el-radio-group>
+            </el-form-item>
+            <el-form-item label="项目阶段" prop="projectPhase">
+                <!-- 移除 filteredProjectPhaseOptions，直接使用 projectPhaseOptions -->
+                <el-select v-model="form.projectPhase" placeholder="请选择" clearable size="small">
+                    <el-option
+                        v-for="item in projectPhaseOptions"
+                        :key="item.dictValue"
+                        :label="item.dictLabel"
+                        :value="item.dictValue"
+                    />
+                </el-select>
+            </el-form-item>
+            <el-form-item label="意向等级" prop="level">
+                <el-select v-model="form.level" placeholder="请选择" clearable size="small">
+                    <el-option
+                        v-for="item in levelOptions"
+                        :key="item.dictValue"
+                        :label="item.dictLabel"
+                        :value="item.dictValue"
+                    />
+                </el-select>
+            </el-form-item>
+            <el-form-item label="是否绑定BP">
+                <el-radio-group v-model="form.isBp">
+                    <el-radio label="0">未注册</el-radio>
+                    <el-radio label="1">已注册未绑定</el-radio>
+                    <el-radio label="2">不明确</el-radio>
+                    <el-radio label="3">已绑定</el-radio>
+                </el-radio-group>
+            </el-form-item>
+            <el-form-item label="预计成单时间" prop="preTime">
+                <el-date-picker clearable size="small" style="width: 200px"
+                    v-model="form.preTime"
+                    type="date"
+                    value-format="yyyy-MM-dd"
+                    placeholder="选择预计成单时间">
+                </el-date-picker>
+            </el-form-item>
+            <el-form-item label="预计成交金额" prop="preMoney">
+                <el-input v-model="form.preMoney" placeholder="请输入预计成交金额(元)" />
+            </el-form-item>
+            <el-form-item label="首次跟进内容" prop="content" v-if="form.businessId == null">
+                <el-input v-model="form.content" placeholder="请输入首次跟进内容" />
+            </el-form-item>
+            <el-form-item label="下次跟进时间" prop="nextTime">
+                <el-date-picker clearable size="small" style="width: 200px"
+                    v-model="form.nextTime"
+                    type="date"
+                    value-format="yyyy-MM-dd"
+                    placeholder="选择下次跟进时间">
+                </el-date-picker>
+            </el-form-item>
+        </el-form>
+        <div class="footer">
+            <el-button type="primary" @click="submitForm">确 定</el-button>
+        </div>
+        <el-dialog  :title=title :visible.sync="open" width="500px" append-to-body>
+            <el-form ref="contactForm" :model="contactForm" :rules="contactRules" label-width="120px">
+            <el-form-item label="联系人名称" prop="name">
+                <el-input v-model="contactForm.name" placeholder="请输入联系人名称" />
+            </el-form-item>
+            <el-form-item label="手机" prop="mobile">
+                <el-input v-model="contactForm.mobile" placeholder="请输入手机" />
+            </el-form-item>
+            <el-form-item label="备注" prop="remark">
+                <el-input v-model="contactForm.remark" type="textarea" placeholder="请输入内容" />
+            </el-form-item>
+            </el-form>
+            <div slot="footer" class="dialog-footer">
+                <el-button type="primary" @click="submitContactForm">确 定</el-button>
+                <el-button @click="cancelContact">取 消</el-button>
+            </div>
+        </el-dialog>
+    </div>
+</template>
+
+<script>
+    import { addBusiness, updateBusiness } from "@/api/crm/business";
+    import { listCustomerContacts, getCustomerContacts, addCustomerContacts, exportCustomerContacts } from "@/api/crm/customerContacts";
+    export default {
+        name: "business",
+        data() {
+            return {
+                // 弹出层标题
+                title: "",
+                // 是否显示弹出层
+                open: false,
+                // 遮罩层
+                loading: true,
+                mobileList: [],
+                // dialogVisible:false,
+                //联系方式表格
+                contactForm: {
+                    contactsId: null,
+                    customerId: null,
+                    businessId: null,
+                    name: null,
+                    mobile: null,
+                    remark: null
+                },
+                businessScenarioOptions: [],
+                clueSourceOptions: [],
+                contactRoleOptions: [],
+                projectPhaseOptions: [],
+                levelOptions: [],
+                // 添加标志位防止循环触发 - 确保初始化为 false
+                isUpdatingStatus: false,
+                isUpdatingPhase: false,
+                form: {
+                    businessId: null,
+                    customerId: null,
+                    source: null,
+                    manager: null,
+                    companyName: null,
+                    mobile: null,
+                    mobileList: [],
+                    contactRole: null,
+                    businessScenario: null,
+                    product: null,
+                    purchaseCycle: null,
+                    // businessStatus: 0,
+                    remark: null,
+                    projectPhase: null,
+                    level: null,
+                    isBp: '0',
+                    bpAccount: null,
+                    preTime: null,
+                    preMoney: null,
+                    nextTime: null,
+                    createTime: null,
+                    updateTime: null,
+                    createBy: null,
+                    recoveryTime: null,
+                    status: '1'
+                },
+                // 表单校验
+                rules: {
+                    source: [
+                        { required: true, message: "客户来源不能为空", trigger: "change" }
+                    ],
+                    companyName: [
+                        { required: true, message: "客户名称不能为空", trigger: "blur" }
+                    ],
+                    businessScenario: [
+                        { required: true, message: "业务场景不能为空", trigger: "change" }
+                    ],
+                    businessStatus: [
+                        { required: true, message: "请选择跟进状态", trigger: "change" }
+                    ],
+                    projectPhase: [
+                        { required: true, message: "请选择项目阶段", trigger: "change" }
+                    ],
+
+                },
+                //联系方式表单校验
+                contactRules: {
+                    name: [
+                        { required: true, message: "联系人不能为空", trigger: "blur" }
+                    ],
+                    mobile: [
+                        { required: true, message: "手机不能为空", trigger: "blur" },
+                        { min: 8, max: 11, message: '长度在 8 到 11 个字符', trigger: 'blur' }
+                    ]
+                }
+
+            };
+        },
+        created() {
+            this.getDicts("crm_customer_source").then((response) => {
+                this.clueSourceOptions = response.data;
+            });
+            this.getDicts("crm_contact_role").then((response) => {
+                this.contactRoleOptions = response.data;
+            });
+            this.getDicts("crm_project_phase").then((response) => {
+                this.projectPhaseOptions = response.data;
+            });
+            this.getDicts("crm_level").then((response) => {
+                this.levelOptions = response.data;
+            });
+            this.getDicts("business_scenario_type").then((response) => {
+                this.businessScenarioOptions = response.data;
+            });
+        },
+        // 修改监听器：实现正确的自动匹配逻辑
+        watch: {
+            // 监听跟进状态变化，自动匹配项目阶段
+            'form.businessStatus': {
+                handler: function(newVal, oldVal) {
+                    console.log('跟进状态变化:', oldVal, '->', newVal);
+
+                    if (this.isUpdatingStatus) {
+                        console.log('跳过状态更新，防止循环');
+                        return;
+                    }
+
+                    // 设置标志位防止循环触发
+                    this.isUpdatingPhase = true;
+
+                    if (newVal == 2) {
+                        // 已赢单 -> 自动设置为100%转商
+                        const winOption = this.projectPhaseOptions.find(item => {
+                            return item.dictLabel === '100%转商' ||
+                                   item.dictValue === 'A';
+                        });
+                        console.log('找到的赢单选项:', winOption);
+                        if (winOption) {
+                            this.form.projectPhase = winOption.dictValue;
+                            console.log('设置项目阶段为:', winOption.dictValue);
+                        }
+                    } else if (newVal == 1) {
+                        // 已流失 -> 自动设置为丢单
+                        const lostOption = this.projectPhaseOptions.find(item => {
+                            return item.dictLabel === '丢单' ||
+                                   item.dictValue === 'L' ;
+                        });
+                        console.log('找到的丢单选项:', lostOption);
+                        if (lostOption) {
+                            this.form.projectPhase = lostOption.dictValue;
+                            console.log('设置项目阶段为:', lostOption.dictValue);
+                        }
+                    }
+
+                    // 重置标志位
+                    this.$nextTick(() => {
+                        this.isUpdatingPhase = false;
+                        console.log('重置isUpdatingPhase标志位');
+                    });
+                },
+                immediate: false
+            },
+
+            // 监听项目阶段变化，自动匹配跟进状态
+            'form.projectPhase': {
+                handler: function(newVal, oldVal) {
+                    console.log('项目阶段变化:', oldVal, '->', newVal);
+
+                    if (this.isUpdatingPhase) {
+                        console.log('跳过阶段更新，防止循环');
+                        return;
+                    }
+
+                    // 设置标志位防止循环触发
+                    this.isUpdatingStatus = true;
+
+                    // 根据项目阶段自动匹配跟进状态
+                    const selectedPhase = this.projectPhaseOptions.find(item => item.dictValue === newVal);
+                    console.log('选中的阶段选项:', selectedPhase);
+
+                    if (selectedPhase) {
+                        if (selectedPhase.dictLabel == '100%转商' ||
+                            selectedPhase.dictValue == 'A') {
+                            // 100%转商 -> 自动设置为已赢单
+                            this.form.businessStatus = '2';
+                            console.log('设置跟进状态为已赢单');
+                        } else if (selectedPhase.dictLabel == '丢单' ||
+                                  selectedPhase.dictValue == 'L' ) {
+                            // 丢单 -> 自动设置为已流失
+                            this.form.businessStatus = '1';
+                            console.log('设置跟进状态为已流失');
+                        }
+                    }
+
+                    // 重置标志位
+                    this.$nextTick(() => {
+                        this.isUpdatingStatus = false;
+                        console.log('重置isUpdatingStatus标志位');
+                    });
+                },
+                immediate: false
+            }
+        },
+        methods: {
+            addProduct() {
+            },
+            delCustomerContacts(mobile) {
+                const index = this.mobileList.findIndex(phone => phone.id === mobile);
+                if (index !== -1) {
+                    this.mobileList.splice(index, 1); // 删除找到的对象
+                }
+                this.open = false;
+                this.loading = false;
+                console.log("3333333333333", JSON.stringify(this.mobileList));
+            },
+            /** 删除按钮操作 */
+            handleDelete(row) {
+                this.loading = true;
+                const mobile = row.mobile;
+                const index = this.mobileList.findIndex(phone => phone.mobile === mobile);
+                if (index !== -1) {
+                    this.mobileList.splice(index, 1); // 删除找到的对象
+                }
+                this.open = false;
+                this.loading = false;
+
+            },
+
+            /** 提交按钮 */
+            submitContactForm() {
+                this.$refs["contactForm"].validate(valid => {
+                    if (valid) {
+                        //新增
+                        const newMobile = {
+                            mobile: this.contactForm.mobile,
+                            name: this.contactForm.name,
+                            remark: this.contactForm.remark,
+                        };
+                        this.mobileList.push(newMobile);
+                        this.open = false;
+                        this.loading = false;
+                    }
+                });
+            },
+            updateMobileList(mobile, newMobileData) {
+                // 查找要修改的对象
+                const index = this.mobileList.findIndex(phone => phone.mobile === mobile);
+                if (index !== -1) {
+                    // 更新找到的对象
+                    this.$set(this.mobileList, index, { ...this.mobileList[index], ...newMobileData });
+                }
+            },
+            // 取消按钮
+            cancelContact() {
+                this.open = false;
+                this.resetContact();
+            },
+            resetContact() {
+                this.contactForm = {
+                    contactsId: null,
+                    customerId: null,
+                    name: null,
+                    mobile: null,
+                    email: null,
+                    weixin: null,
+                    address: null,
+                    remark: null,
+                    createUserId: null,
+                    createTime: null,
+                    updateTime: null,
+                    isDel: null,
+                    companyId: null
+                };
+            },
+            //添加联系方式
+            showAddContactDialog() {
+                this.open = true; // 显示弹窗
+                this.contactForm.mobile = ''; // 清空表单数据
+            },
+            addContact() {
+                // 添加联系方式逻辑
+                this.form.mobile = this.contactForm.mobile; // 将联系方式添加到form.mobile
+                this.open = false; // 关闭弹窗
+            },
+            updateReset(row){
+                // 重置标志位
+                this.isUpdatingStatus = false;
+                this.isUpdatingPhase = false;
+
+                this.form = row;
+                if(row.source != null){
+                    this.form.source = String(row.source);
+                }
+                if(row.contactRole != null){
+                    this.form.contactRole = String(row.contactRole);
+                }
+                if(row.businessScenario != null){
+                    this.form.businessScenario = String(row.businessScenario);
+                }
+                this.mobileList = this.form.mobileList;
+                if(row.level != null){
+                    this.form.level = String(row.level);
+                }
+                if(row.isBp != null){
+                    this.form.isBp = String(row.isBp);
+                }
+                this.loading = false;
+            },
+            reset(row) {
+                // 重置标志位
+                this.isUpdatingStatus = false;
+                this.isUpdatingPhase = false;
+
+                this.form = row;
+                this.form.source=String(row.source);
+                // 电话
+                this.getContact(row.customerId,this.form.businessId);
+                // // 跟进状态
+                // this.form.businessStatus = 0
+                // 客户名字
+                if(row.customerCompanyName){
+                    this.form.companyName = row.customerCompanyName
+                }
+            },
+            getContact(customerId,businessId){
+                this.loading = true;
+                listCustomerContacts({ customerId: customerId, businessId: businessId }).then(response => {
+                    if (response.code === 200) {
+                        if (response.rows.length > 0)
+                            this.mobileList = response.rows;
+                        this.loading = false;
+                    } else {
+                        this.mobileList = []
+                    }
+                })
+            },
+            businessReset() {
+                // 重置标志位
+                this.isUpdatingStatus = false;
+                this.isUpdatingPhase = false;
+
+                this.form = {
+                    businessId: null,
+                    customerId: null,
+                    source: null,
+                    manager: null,
+                    companyName: null,
+                    mobile: null,
+                    contactRole: null,
+                    businessScenario: null,
+                    product: null,
+                    purchaseCycle: null,
+                    remark: null,
+                    projectPhase: null,
+                    level: null,
+                    isBp: null,
+                    bpAccount: null,
+                    preTime: null,
+                    preMoney: null,
+                    nextTime: null,
+                    createTime: null,
+                    updateTime: null,
+                    createBy: null,
+                    recoveryTime: null,
+                    status: 0,
+                    content:null
+                };
+                this.resetContact();
+            },
+            /** 提交按钮 */
+            submitForm() {
+                this.$refs["form"].validate(valid => {
+                    if (valid) {
+                        this.form.mobileList = this.mobileList;
+                        if (this.form.businessId != null) {
+                            updateBusiness(this.form).then(response => {
+                                if (response.code === 200) {
+                                    this.msgSuccess("修改成功");
+                                    this.businessReset();
+                                    this.$emit('closeBusiness');
+                                }
+                            });
+                        } else {
+                            addBusiness(this.form).then(response => {
+                                if (response.code === 200) {
+                                    this.msgSuccess("提交成功");
+                                    this.businessReset();
+                                    this.$emit('closeBusiness');
+                                }
+                            });
+                        }
+
+                    }
+                });
+            },
+        }
+    };
+</script>
+
+<style lang="scss" scoped>
+.contents {
+    height: 100%;
+    background-color: #fff;
+    padding: 20px;
+
+}
+.footer {
+    display: flex;
+    align-items: center;
+    justify-content: flex-end;
+}
+</style>
+
+<style scoped>
+.avatar-uploader .el-upload {
+    border: 1px dashed #d9d9d9;
+    border-radius: 6px;
+    cursor: pointer;
+    position: relative;
+    overflow: hidden;
+}
+.avatar-uploader .el-upload:hover {
+    border-color: #409EFF;
+}
+</style>

src/views/crm/components/setColumn.vue

@@ -0,0 +1,96 @@
+<template>
+    <div>
+        <el-form ref="form" :model="form" :rules="rules" label-width="80px">
+            <el-form-item label="全部字段" prop="columns">
+                <p></p>
+                <el-checkbox-group v-model="form.columns">
+                    <!-- 循环遍历选项 -->
+                    <el-checkbox
+                        v-for="(item, index) in allColumns"
+                        :key="index"
+                        :label="item.prop"
+                        :disabled="item.prop == 'customerId' || item.prop == 'businessId'"
+                    >
+                        {{ item.label }}
+                    </el-checkbox>
+                </el-checkbox-group>
+            </el-form-item>
+            <div   class="footer">
+                <el-button type="primary" @click="submitForm">确定</el-button>
+                <el-button  @click="cancel">取消</el-button>
+            </div>
+        </el-form>
+    </div>
+</template>
+
+<script>
+    import {updateShow} from "@/api/company/show";
+
+    export default {
+        name: "business",
+        data() {
+            return {
+                form:{
+                    type:'',
+                    columns:[],
+                },
+                allColumns:[],
+                // 表单校验
+                rules: {
+                    type: [
+                        { required: true, message: "type不能为空", trigger: "blur" }
+                    ],
+                    columns: [
+                        { required: true, message: '请至少选择一个选项', trigger: 'change' },
+                        ],
+
+                },
+
+
+            }
+        },
+
+        created() {
+
+        },
+        methods: {
+            cancel(){
+                this.$emit('close');
+            },
+            reset(allColumns,selectedKeys,type,){
+                this.allColumns = allColumns;
+                this.form.columns = selectedKeys;
+                this.form.type = type;
+                console.log("==========",JSON.stringify(this.allColumns))
+                console.log("==========2",JSON.stringify(this.form.columns))
+            },
+            /** 提交按钮 */
+            submitForm() {
+                this.$refs["form"].validate(valid => {
+                if (valid) {
+                    console.log("==========2",JSON.stringify(this.form))
+                    updateShow(this.form).then(response => {
+                        if (response.code === 200) {
+                            this.msgSuccess("提交成功");
+                            this.$emit('close');
+                        }
+                    });
+                }
+                });
+            },
+        }
+    };
+</script>
+<style lang="scss" scoped>
+.contents{
+    height: 100%;
+    background-color: #fff;
+    padding: 20px;
+
+}
+.footer{
+    display: flex;
+    align-items: center;
+    justify-content: flex-end;
+}
+</style>

src/views/crm/customer/customerDetail.vue

@@ -98,14 +98,13 @@
                     </div>
                 </div>
                 <!-- AI 沟通总结 -->
-                <div class="card card-highlight">
+                <div class="card">
                     <div class="card-header">
                         <h3><i class="fas fa-robot"></i> AI 沟通总结</h3>
                     </div>
-                    <div class="summary-content">
-                        <p class="summary-text">{{ getCommunicationSummary() }}</p>
+                    <div class="summary-text compact">
+                        {{ getCommunicationSummary() }}
                     </div>
-                    <div class="update-time-corner">沟通时间：{{ getUpdateTime() }}</div>
                 </div>
                 <!-- 沟通记录 -->
                 <div class="card card-table">
@@ -136,7 +135,7 @@
                                             {{ getIntentionDegreeFromRecord(record) }}
                                         </span>
                                 </td>
-                                <td class="record-cell">{{ record.createTime }}</td>
+                                <td class="record-cell">{{ parseTime(record.createTime, '{y}-{m}-{d} {h}:{i}:{s}') || '-' }}</td>
                                 <td class="record-cell">
                                     <button @click="viewChat(record)" class="btn-view-chat">
                                         <i class="fas fa-comments"></i> 聊天详情
@@ -260,7 +259,7 @@
                     </div>
                     <div class="intention-section">
                         <div class="intention-header">
-                            <span class="intention-label">客户意向度</span>
+                            <span class="intention-label"><i class="fas fa-heart"></i> 客户意向度</span>
                             <el-tooltip placement="top" effect="light">
                                 <i class="el-icon-info intention-info-icon"></i>
                                 <div slot="content" class="intention-tooltip">
@@ -294,6 +293,17 @@ import {listByCustomerId} from "../../../api/crm/customerProperty";
 import {listAnalyze} from "../../../api/crm/customerAnalyze";
 
 export default {
+    props: {
+        // 抽屉模式下由父页面传入；路由模式下可不传
+        customerId: {
+            type: [String, Number],
+            default: null
+        },
+        customerRow: {
+            type: Object,
+            default: null
+        }
+    },
     data() {
         return {
             customerUserId: null, // 客户 ID，从路由参数获取
@@ -351,44 +361,97 @@ export default {
             }
             const latestRecord = this.communicationRecords[0];
             if (latestRecord && latestRecord.customerFocusJson) {
-                try {
-                    // 如果是字符串，尝试解析为 JSON 数组
-                    if (typeof latestRecord.customerFocusJson === 'string') {
-                        const parsed = JSON.parse(latestRecord.customerFocusJson);
-                        // 如果解析后的数组为空，返回默认提示
-                        if (Array.isArray(parsed) && parsed.length > 0) {
-                            return parsed;
-                        }
-                    }
-                    // 如果已经是数组且不为空，直接返回
-                    if (Array.isArray(latestRecord.customerFocusJson) && latestRecord.customerFocusJson.length > 0) {
-                        return latestRecord.customerFocusJson;
-                    }
-                } catch (error) {
-                    console.error('解析客户关注点 JSON 失败:', error);
-                }
+                return this.normalizeFocusPoints(latestRecord.customerFocusJson);
             }
             return ['暂无分析数据'];
         }
     },
     created() {
-        // 从路由参数获取客户 ID
-        this.customerUserId = this.$route.params.customerId || this.$route.query.customerUserId;
-
-        // 从 query 参数获取列表页传递的完整客户数据
-        if (this.$route.query.customerData) {
-            try {
-                this.customerData = JSON.parse(this.$route.query.customerData);
-            } catch (error) {
-                console.error('解析客户数据失败:', error);
+        this.initFromParentOrRoute();
+    },
+    watch: {
+        customerId: {
+            immediate: false,
+            handler() {
+                // 抽屉重复打开/切换客户时刷新
+                this.initFromParentOrRoute();
             }
         }
-        // 获取客户标签
-        this.loadCustomerTags();
-        //加载客户分析信息
-        this.getCustomerInfoList();
     },
     methods: {
+        normalizeFocusPoints(value) {
+            if (value === null || value === undefined) return [];
+            if (Array.isArray(value)) {
+                return value.map(v => String(v)).filter(Boolean);
+            }
+
+            // 字符串：可能是 JSON 数组字符串，也可能是普通字符串
+            if (typeof value === 'string') {
+                const raw = value.trim();
+                if (!raw) return [];
+
+                // JSON 数组 / JSON 字符串尝试解析
+                if (
+                    (raw.startsWith('[') && raw.endsWith(']')) ||
+                    (raw.startsWith('"') && raw.endsWith('"')) ||
+                    (raw.startsWith("'") && raw.endsWith("'"))
+                ) {
+                    try {
+                        const parsed = JSON.parse(raw);
+                        if (Array.isArray(parsed)) {
+                            return parsed.map(v => String(v)).map(s => s.trim()).filter(Boolean);
+                        }
+                        if (typeof parsed === 'string') {
+                            return this.normalizeFocusPoints(parsed);
+                        }
+                    } catch (e) {
+                        // ignore，走后面的兜底清洗
+                    }
+                }
+
+                // 兜底：去掉中括号/引号后按分隔符拆分
+                let cleaned = raw;
+                if (cleaned.startsWith('[') && cleaned.endsWith(']')) {
+                    cleaned = cleaned.slice(1, -1);
+                }
+                cleaned = cleaned.replace(/["']/g, '');
+
+                const parts = cleaned
+                    .split(/[,，、;；\n]/g)
+                    .map(s => s.trim())
+                    .filter(Boolean);
+
+                return parts.length ? parts : [cleaned.trim()].filter(Boolean);
+            }
+
+            // 其它类型兜底
+            return [String(value)].filter(Boolean);
+        },
+        initFromParentOrRoute() {
+            // 优先用父组件传参（抽屉模式）
+            const idFromParent = this.customerId;
+            if (idFromParent !== null && idFromParent !== undefined && idFromParent !== '') {
+                this.customerUserId = idFromParent;
+                this.customerData = this.customerRow || null;
+            } else {
+                // 路由模式兜底
+                this.customerUserId = this.$route.params.customerId || this.$route.query.customerUserId;
+                if (this.$route.query.customerData) {
+                    try {
+                        this.customerData = JSON.parse(this.$route.query.customerData);
+                    } catch (error) {
+                        console.error('解析客户数据失败:', error);
+                    }
+                }
+            }
+
+            // 重置分页（切换客户时）
+            this.communicationRecordsPageNum = 1;
+            // 获取客户标签
+            this.loadCustomerTags();
+            // 加载客户分析信息
+            this.getCustomerInfoList();
+        },
         loadCustomerTags() {
             listByCustomerId(this.customerUserId).then((response) => {
                 if (response.code === 200) {
@@ -815,29 +878,35 @@ export default {
     background: linear-gradient(90deg, #10b981 0%, #34d399 100%);
 }
 
+/* 徽章改为“标签”风格（类似 AI 标签） */
 .risk-unknown .risk-badge {
-    background: linear-gradient(135deg, #6b7280 0%, #4b5563 100%);
-    box-shadow: 0 2px 8px rgba(107, 114, 128, 0.3);
+    background: #f8fafc;
+    border-color: #e5eaf1;
+    color: #64748b;
 }
 
 .risk-none .risk-badge {
-    background: linear-gradient(135deg, #10b981 0%, #34d399 100%);
-    box-shadow: 0 2px 8px rgba(16, 185, 129, 0.3);
+    background: #f0fdf4;
+    border-color: #bbf7d0;
+    color: #16a34a;
 }
 
 .risk-low .risk-badge {
-    background: linear-gradient(135deg, #3b82f6 0%, #60a5fa 100%);
-    box-shadow: 0 2px 8px rgba(59, 130, 246, 0.3);
+    background: #eff6ff;
+    border-color: #bfdbfe;
+    color: #2563eb;
 }
 
 .risk-medium .risk-badge {
-    background: linear-gradient(135deg, #f59e0b 0%, #fbbf24 100%);
-    box-shadow: 0 2px 8px rgba(245, 158, 11, 0.3);
+    background: #fffbeb;
+    border-color: #fde68a;
+    color: #d97706;
 }
 
 .risk-high .risk-badge {
-    background: linear-gradient(135deg, #ef4444 0%, #f87171 100%);
-    box-shadow: 0 2px 8px rgba(239, 68, 68, 0.3);
+    background: #fef2f2;
+    border-color: #fecaca;
+    color: #dc2626;
 }
 
 .risk-card:hover {
@@ -850,38 +919,26 @@ export default {
     display: inline-flex;
     align-items: center;
     gap: 6px;
-    padding: 6px 14px;
-    border-radius: 8px;
-    font-size: 16px;
-    font-weight: 700;
-    color: white;
-    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.15);
-    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
-    text-shadow: 0 1px 2px rgba(0, 0, 0, 0.2);
+    padding: 5px 10px;
+    border-radius: 10px;
+    font-size: 13px;
+    font-weight: 600;
+    border: 1px solid #e5eaf1;
+    box-shadow: none;
+    transition: all 0.2s ease;
 }
 
 .risk-badge::before {
     content: '';
-    width: 6px;
-    height: 6px;
-    background: white;
-    border-radius: 50%;
-    animation: pulse 2s infinite;
-}
-
-@keyframes pulse {
-    0%, 100% {
-        opacity: 1;
-        transform: scale(1);
-    }
-    50% {
-        opacity: 0.5;
-        transform: scale(1.2);
-    }
+    width: 8px;
+    height: 8px;
+    border-radius: 3px;
+    background: currentColor;
+    opacity: 0.35;
 }
 
 .risk-card:hover .risk-badge {
-    transform: scale(1.05);
+    transform: translateY(-1px);
 }
 
 /* 风险分析内容 */
@@ -1800,7 +1857,7 @@ export default {
     color: #64748b;
     display: flex;
     align-items: center;
-    gap: 4px;
+    gap: 6px;
 }
 
 .intention-label::before {
@@ -1811,6 +1868,19 @@ export default {
     border-radius: 2px;
 }
 
+.intention-label i {
+    width: 20px;
+    height: 20px;
+    border-radius: 6px;
+    display: inline-flex;
+    align-items: center;
+    justify-content: center;
+    font-size: 12px;
+    color: #fff;
+    background: linear-gradient(135deg, #f59e0b 0%, #ef4444 100%);
+    box-shadow: 0 2px 6px rgba(245, 158, 11, 0.35);
+}
+
 /* 水印风格意向度显示 - 按等级着色 */
 .intention-watermark {
     font-size: 59px;
@@ -1970,11 +2040,17 @@ export default {
 }
 
 .card-header h3 i {
-    font-size: 20px;
+    width: 24px;
+    height: 24px;
+    border-radius: 7px;
+    display: inline-flex;
+    align-items: center;
+    justify-content: center;
+    font-size: 13px;
+    color: #fff;
     background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
-    -webkit-background-clip: text;
-    -webkit-text-fill-color: transparent;
-    background-clip: text;
+    box-shadow: 0 3px 8px rgba(102, 126, 234, 0.35);
+    -webkit-text-fill-color: #fff;
 }
 
 .card-highlight .card-header h3 i {
@@ -1983,5 +2059,101 @@ export default {
     -webkit-text-fill-color: white;
 }
 
+/* 模仿参考图的企业微信分析台风格（覆盖） */
+.customer-container {
+    max-width: 100%;
+    padding: 12px;
+    background: #f4f6fa;
+}
+
+.main-grid-three-columns {
+    grid-template-columns: 300px minmax(640px, 1fr) 320px;
+    gap: 12px;
+    align-items: start;
+}
+
+.card {
+    border-radius: 10px;
+    border: 1px solid #e6ebf2;
+    box-shadow: 0 1px 3px rgba(15, 23, 42, 0.06);
+    margin-bottom: 10px;
+    padding: 12px;
+    background: #fff;
+}
+
+.card::before {
+    display: none;
+}
+
+.card:hover {
+    transform: none;
+    box-shadow: 0 2px 8px rgba(15, 23, 42, 0.08);
+    border-color: #dbe4f0;
+}
+
+.card-header {
+    border-bottom: 1px solid #edf1f7;
+    margin-bottom: 10px;
+    padding-bottom: 8px;
+}
+
+.card-header h3 {
+    font-size: 16px;
+    font-weight: 600;
+    color: #1f2937;
+}
+
+.card-header h3 i {
+    width: 18px;
+    height: 18px;
+    border-radius: 4px;
+    font-size: 10px;
+    background: #4f7cff;
+    box-shadow: none;
+}
+
+.summary-text.compact {
+    font-size: 14px;
+    line-height: 1.75;
+    color: #334155;
+    max-height: 132px;
+}
+
+.risk-card,
+.card-focus {
+    background: #fff;
+    border: 1px solid #e6ebf2;
+}
+
+.risk-analysis {
+    background: #f8fafc;
+    border: 1px solid #edf2f7;
+}
+
+.tag-item,
+.focus-item,
+.profile-item {
+    background: #f8fafc;
+    border-color: #e5eaf1;
+}
+
+.intention-label i {
+    width: 18px;
+    height: 18px;
+    border-radius: 4px;
+    font-size: 10px;
+    background: #4f7cff;
+    box-shadow: none;
+}
+
+.records-table th {
+    background: #f8fafc;
+    color: #475569;
+}
+
+.records-table tbody tr:hover {
+    background: #f8fbff;
+}
+
 
 </style>

src/views/crm/customer/index.vue

@@ -242,6 +242,11 @@
               {{scope.row.mobile}}
             </template>
           </el-table-column>
+          <el-table-column label="AI外呼呼出次数" align="right" prop="roboticCallOutCount" width="130">
+            <template slot-scope="scope">
+              {{ scope.row.roboticCallOutCount == null ? 0 : scope.row.roboticCallOutCount }}
+            </template>
+          </el-table-column>
           <el-table-column  label="客户来源" align="center" prop="source">
             <template slot-scope="scope">
                 <el-tag prop="status" v-for="(item, index) in sourceOptions"    v-if="scope.row.source==item.dictValue">{{item.dictLabel}}</el-tag>
@@ -257,7 +262,45 @@
                 <el-tag prop="status" v-for="(item, index) in typeOptions"    v-if="scope.row.customerType==item.dictValue">{{item.dictLabel}}</el-tag>
             </template>
           </el-table-column>
-          <el-table-column label="标签" align="center" prop="tags" />
+          <!-- <el-table-column label="标签" align="center" prop="tags" /> -->
+          <el-table-column label="标签" align="center" prop="properties" width="200">
+            <template slot-scope="scope">
+              <div v-if="scope.row.properties && scope.row.properties.length" style="text-align: left;">
+                <el-tooltip
+                  v-for="(item, index) in scope.row.properties.slice(0, 3)"
+                  :key="index"
+                  placement="top"
+                  effect="light"
+                >
+                  <div slot="content" style="max-width: 420px; word-break: break-word;">
+                    {{ item.propertyName }}：{{ item.propertyValue }}
+                  </div>
+                  <el-tag style="margin: 0 6px 6px 0; max-width: 100%;">
+                    {{ shortenText(item.propertyName + '：' + item.propertyValue, 16) }}
+                  </el-tag>
+                </el-tooltip>
+                <el-tooltip
+                  v-if="scope.row.properties.length > 3"
+                  placement="top"
+                  effect="light"
+                >
+                  <div slot="content" style="max-width: 360px;">
+                    <div
+                      v-for="(item, idx) in scope.row.properties.slice(3)"
+                      :key="'more-' + idx"
+                      style="margin-bottom: 4px;"
+                    >
+                      {{ item.propertyName }}：{{ item.propertyValue }}
+                    </div>
+                  </div>
+                  <el-tag type="info" style="margin: 0 6px 6px 0;">
+                    +{{ scope.row.properties.length - 3 }}
+                  </el-tag>
+                </el-tooltip>
+              </div>
+              <span v-else>-</span>
+            </template>
+          </el-table-column>
           <el-table-column label="流失风险" align="center" prop="attritionLevel">
             <template slot-scope="scope">
               <el-tag v-if="scope.row.attritionLevel == null" type="info">未分析</el-tag>
@@ -270,7 +313,48 @@
           </el-table-column>
           <el-table-column label="意向度" align="center" prop="intentionDegree">
             <template slot-scope="scope">
-              {{ scope.row.intentionDegree != null ? scope.row.intentionDegree  : '' }}
+              <el-tag v-if="scope.row.intentionDegree !== null && scope.row.intentionDegree !== undefined && scope.row.intentionDegree !== ''">
+                {{ scope.row.intentionDegree }}
+              </el-tag>
+              <span v-else>-</span>
+            </template>
+          </el-table-column>
+          <el-table-column label="关注点" align="center" prop="customerFocusJson" width="220">
+            <template slot-scope="scope">
+              <div v-if="parseFocusPoints(scope.row.customerFocusJson).length" style="text-align: left;">
+                <el-tooltip
+                  v-for="(item, index) in parseFocusPoints(scope.row.customerFocusJson).slice(0, 2)"
+                  :key="index"
+                  placement="top"
+                  effect="light"
+                >
+                  <div slot="content" style="max-width: 420px; word-break: break-word;">
+                    {{ item }}
+                  </div>
+                  <el-tag style="margin: 0 6px 6px 0; max-width: 100%; background: #fff; border: 1px solid #dcdfe6; color: #606266;">
+                    {{ shortenText(item, 14) }}
+                  </el-tag>
+                </el-tooltip>
+                <el-tooltip
+                  v-if="parseFocusPoints(scope.row.customerFocusJson).length > 2"
+                  placement="top"
+                  effect="light"
+                >
+                  <div slot="content" style="max-width: 420px;">
+                    <div
+                      v-for="(item, idx) in parseFocusPoints(scope.row.customerFocusJson).slice(2)"
+                      :key="'focus-more-' + idx"
+                      style="margin-bottom: 4px;"
+                    >
+                      {{ item }}
+                    </div>
+                  </div>
+                  <el-tag style="margin: 0 6px 6px 0; background: #fff; border: 1px solid #dcdfe6; color: #606266;">
+                    +{{ parseFocusPoints(scope.row.customerFocusJson).length - 2 }}
+                  </el-tag>
+                </el-tooltip>
+              </div>
+              <span v-else>-</span>
             </template>
           </el-table-column>
           <el-table-column label="备注" align="center" prop="remark" />
@@ -304,7 +388,7 @@
                 v-if="scope.row.attritionLevel !== null && scope.row.attritionLevel !== undefined"
                 size="mini"
                 type="text"
-                @click="toDetailPage(scope.row)"
+                @click="openAiDrawer(scope.row)"
                 v-hasPermi="['crm:analyze:list']"
               >AI 分析</el-button>
               <el-button
@@ -338,6 +422,19 @@
         <customer-details  ref="customerDetails" />
     </el-drawer>
 
+    <el-drawer
+      size="75%"
+      :title="aiAnalyze.title"
+      :visible.sync="aiAnalyze.open"
+      append-to-body
+    >
+      <customer-detail
+        ref="customerAiDetail"
+        :customer-id="aiAnalyze.customerId"
+        :customer-row="aiAnalyze.customerRow"
+      />
+    </el-drawer>
+
 
 
     <el-dialog :title="addSms.title" :visible.sync="addSms.open" width="1000px" append-to-body>
@@ -385,6 +482,7 @@
 import { assignToUser,recover,receive,getCustomerList ,addCustomer,updateCustomer,getCustomerDetails,exportCustomer,importVisitTemplate } from "@/api/crm/customer";
 import { getToken } from "@/utils/auth";
 import customerDetails from '../components/customerDetails.vue';
+import customerDetail from './customerDetail.vue';
 import {getCitys} from "@/api/store/city";
 import { treeselect } from "@/api/company/companyDept";
 import Treeselect from "@riophae/vue-treeselect";
@@ -396,7 +494,7 @@ import customerAssignList from '../components/customerAssignList.vue';
 import assignUser from '../components/assignUser.vue';
 export default {
   name: "Customer",
-  components: {assignUser,customerAssignList,addBatchSms,editSource, customerDetails,Treeselect,customerSource },
+  components: {assignUser,customerAssignList,addBatchSms,editSource, customerDetails, customerDetail, Treeselect,customerSource },
   data() {
     return {
       upload: {
@@ -462,6 +560,12 @@ export default {
         title:"客户详情",
         open:false,
       },
+      aiAnalyze: {
+        title: "AI 分析",
+        open: false,
+        customerId: null,
+        customerRow: null,
+      },
       // 遮罩层
       loading: true,
       // 选中数组
@@ -579,13 +683,38 @@ export default {
     this.getList();
   },
   methods: {
-    toDetailPage(row) {
-      this.$router.push({
-        path: '/crm/customer/detail/' + row.customerId,
-        query: {
-          customerData: JSON.stringify(row)
+    shortenText(text, maxLen = 16) {
+      const str = text == null ? '' : String(text);
+      if (str.length <= maxLen) return str;
+      return str.slice(0, maxLen) + '...';
+    },
+    parseFocusPoints(value) {
+      if (!value) return [];
+      if (Array.isArray(value)) {
+        return value.map(item => String(item).trim()).filter(Boolean);
+      }
+      if (typeof value === 'string') {
+        const raw = value.trim();
+        if (!raw) return [];
+        try {
+          const parsed = JSON.parse(raw);
+          if (Array.isArray(parsed)) {
+            return parsed.map(item => String(item).trim()).filter(Boolean);
+          }
+          if (typeof parsed === 'string') {
+            return [parsed.trim()].filter(Boolean);
+          }
+        } catch (e) {
+          // ignore parse error and use raw fallback
         }
-      });
+        return [raw.replace(/^\[|\]$/g, '').replace(/["']/g, '').trim()].filter(Boolean);
+      }
+      return [String(value).trim()].filter(Boolean);
+    },
+    openAiDrawer(row) {
+      this.aiAnalyze.customerId = row.customerId;
+      this.aiAnalyze.customerRow = row;
+      this.aiAnalyze.open = true;
     },
     handleShow(row){
       this.show.open=true;

src/views/crm/customer/line.vue

@@ -172,6 +172,11 @@
             {{scope.row.mobile}}
           </template>
         </el-table-column>
+        <el-table-column label="AI外呼呼出次数" align="right" prop="roboticCallOutCount" width="130">
+          <template slot-scope="scope">
+            {{ scope.row.roboticCallOutCount == null ? 0 : scope.row.roboticCallOutCount }}
+          </template>
+        </el-table-column>
         <el-table-column  label="客户来源" align="center" prop="source">
           <template slot-scope="scope">
               <el-tag prop="status" v-for="(item, index) in sourceOptions"    v-if="scope.row.source==item.dictValue">{{item.dictLabel}}</el-tag>

src/views/crm/customer/my.vue

@@ -170,6 +170,11 @@
           <el-button v-hasPermi="['crm:customer:addVisit']"  type="text" size="mini" @click="handleAddVisit(scope.row)">写跟进</el-button>
         </template>
       </el-table-column>
+      <el-table-column label="AI外呼呼出次数" align="right" prop="roboticCallOutCount" width="130">
+        <template slot-scope="scope">
+          {{ scope.row.roboticCallOutCount == null ? 0 : scope.row.roboticCallOutCount }}
+        </template>
+      </el-table-column>
       <el-table-column  label="客户来源" align="center" prop="source">
         <template slot-scope="scope">
             <el-tag prop="status" v-for="(item, index) in sourceOptions"    v-if="scope.row.source==item.dictValue">{{item.dictLabel}}</el-tag>
@@ -219,6 +224,7 @@
             @click="handleRecover(scope.row)"
             v-hasPermi="['crm:customer:recover']"
           >回收公海</el-button>
+          <el-button size="mini" type="text" @click="handleBusiness(scope.row)" v-hasPermi="['crm:business:add']">新建商机</el-button>
           <!-- <el-button
 
             size="mini"
@@ -269,6 +275,10 @@
     <el-dialog :title="addVisitStatus.title" :visible.sync="addVisitStatus.open" width="600px" append-to-body>
         <add-visit-status ref="visitStatus" @close="closeVisitStatus()"></add-visit-status>
     </el-dialog>
+
+      <el-dialog :title="business.title" :visible.sync="business.open" width="600px" append-to-body>
+          <add-business @closeBusiness="closeBusiness"   ref="addBusiness" />
+      </el-dialog>
   </div>
 </template>
 
@@ -285,9 +295,10 @@ import addTag from '../components/addTag.vue';
 import addRemark from '../components/addRemark.vue';
 import addCustomerType from '../components/addCustomerType.vue';
 import addVisitStatus from '../components/addVisitStatus.vue';
+import addBusiness from '../components/addBusiness.vue';
 export default {
   name: "Customer",
-  components: {addVisitStatus,addCustomerType,addRemark,addTag,assignUser,addOrEditCustomer,editSource, addBatchSms,customerDetails,addVisit,addVisit },
+  components: {addVisitStatus,addCustomerType,addRemark,addTag,assignUser,addOrEditCustomer,editSource, addBatchSms,customerDetails,addVisit,addBusiness },
   data() {
     return {
       addVisitStatus:{
@@ -423,7 +434,10 @@ export default {
           { required: true, message: "客户来源不能为空", trigger: "blur" }
         ],
       },
-      loading:null,
+        business:{
+            open:false,
+            title:"新建商机"
+        },
     };
   },
   created() {
@@ -452,6 +466,19 @@ export default {
     this.getList();
   },
   methods: {
+
+      closeBusiness(){
+          this.business.open=false;
+          this.getList();
+      },
+
+      handleBusiness(row){
+          this.business.open=true;
+          setTimeout(() => {
+              this.$refs.addBusiness.reset(row);
+          }, 200);
+      },
+
     closeVisitStatus(){
         this.addVisitStatus.open=false;
         this.getList();

src/views/crm/customerBusiness/index.vue

@@ -0,0 +1,882 @@
+<template>
+  <div class="app-container"  customer-page-box>
+    <el-form :model="queryParams" ref="queryForm" :inline="true" v-show="showSearch" label-width="68px">
+      <!-- <el-form-item label="客户名称" prop="companyName">
+        <el-input
+          v-model="queryParams.companyName"
+          placeholder="请输入客户名称"
+          clearable
+          size="small"
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item> -->
+      <el-form-item label="线索来源" prop="source">
+        <el-select v-model="queryParams.source" placeholder="请选择线索来源" clearable size="small">
+          <el-option
+            v-for="item in clueSourceOptions"
+              :key="item.dictValue"
+              :label="item.dictLabel"
+              :value="item.dictValue"
+          />
+        </el-select>
+      </el-form-item>
+      <!-- <el-form-item label="客户经理" prop="manager">
+        <el-input
+          v-model="queryParams.manager"
+          placeholder="请输入客户经理"
+          clearable
+          size="small"
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item> -->
+      <el-form-item label="企业名称" prop="companyName">
+        <el-input
+          v-model="queryParams.companyName"
+          placeholder="请输入企业名称"
+          clearable
+          size="small"
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item>
+      <el-form-item label="相关客户" prop="mobile">
+        <el-input
+          v-model="queryParams.mobile"
+          placeholder="请输入相关客户电话号码"
+          clearable
+          size="small"
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item>
+      <!-- <el-form-item label="接口人角色" prop="contactRole">
+        <el-select v-model="queryParams.contactRole" placeholder="请选择" clearable size="small">
+          <el-option
+            v-for="item in contactRoleOptions"
+              :key="item.dictValue"
+              :label="item.dictLabel"
+              :value="item.dictValue"
+            />
+         </el-select>
+      </el-form-item> -->
+      <el-form-item label="业务场景" prop="businessScenario">
+        <el-input
+          v-model="queryParams.businessScenario"
+          placeholder="请输入业务场景"
+          clearable
+          size="small"
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item>
+      <!-- <el-form-item label="方案涉及的产品" prop="product">
+        <el-input
+          v-model="queryParams.product"
+          placeholder="请输入方案涉及的产品"
+          clearable
+          size="small"
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item> -->
+      <!-- <el-form-item label="采购周期(单位:天)" prop="purchaseCycle">
+        <el-input
+          v-model="queryParams.purchaseCycle"
+          placeholder="请输入采购周期(单位:天)"
+          clearable
+          size="small"
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item> -->
+      <el-form-item label="跟进状态" prop="businessStatus">
+        <el-select v-model="queryParams.businessStatus" placeholder="请选择跟进状态" clearable size="small">
+          <el-option
+            v-for="item in businessStatusOptions"
+              :key="item.dictValue"
+              :label="item.dictLabel"
+              :value="item.dictValue"
+          />
+        </el-select>
+      </el-form-item>
+      <el-form-item label="项目阶段" prop="projectPhase">
+        <el-select v-model="queryParams.projectPhase" placeholder="请选择" clearable size="small">
+          <el-option
+              v-for="item in projectPhaseOptions"
+              :key="item.dictValue"
+              :label="item.dictLabel"
+              :value="item.dictValue"
+          />
+        </el-select>
+      </el-form-item>
+      <el-form-item label="意向等级" prop="level">
+        <el-select v-model="queryParams.level" placeholder="请选择" clearable size="small">
+          <el-option
+              v-for="item in levelOptions"
+              :key="item.dictValue"
+              :label="item.dictLabel"
+              :value="item.dictValue"
+          />
+        </el-select>
+      </el-form-item>
+      <!-- <el-form-item label="是否绑定BP账号" prop="isBp">
+        <el-input
+          v-model="queryParams.isBp"
+          placeholder="请输入是否绑定BP账号"
+          clearable
+          size="small"
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item> -->
+      <!-- <el-form-item label="BP账户" prop="bpAccount">
+        <el-input
+          v-model="queryParams.bpAccount"
+          placeholder="请输入BP账户"
+          clearable
+          size="small"
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item> -->
+      <!-- <el-form-item label="预计成单时间" prop="preTime">
+        <el-date-picker clearable size="small" style="width: 200px"
+          v-model="queryParams.preTime"
+          type="date"
+          value-format="yyyy-MM-dd"
+          placeholder="选择预计成单时间">
+        </el-date-picker>
+      </el-form-item> -->
+      <!-- <el-form-item label="预计付费(元)" prop="preMoney">
+        <el-input
+          v-model="queryParams.preMoney"
+          placeholder="请输入预计付费(元)"
+          clearable
+          size="small"
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item> -->
+      <!-- <el-form-item label="挖掘时间" prop="createTime">
+        <el-date-picker clearable size="small" style="width: 200px"
+          v-model="queryParams.createTime"
+          type="date"
+          value-format="yyyy-MM-dd"
+          placeholder="选择挖掘时间">
+        </el-date-picker>
+      </el-form-item> -->
+      <el-form-item label="挖掘时间" prop="createTimeRange">
+        <el-date-picker
+          style="width:205.4px"
+          clearable size="small"
+          v-model="createTimeRange"
+          type="daterange"
+          value-format="yyyy-MM-dd"
+          start-placeholder="开始日期"
+          end-placeholder="结束日期">
+        </el-date-picker>
+      </el-form-item>
+      <!-- <el-form-item label="下次跟进时间" prop="nextTime">
+        <el-date-picker clearable size="small" style="width: 200px"
+          v-model="queryParams.nextTime"
+          type="date"
+          value-format="yyyy-MM-dd"
+          placeholder="选择下次跟进时间">
+        </el-date-picker>
+      </el-form-item> -->
+      <el-form-item label="下次跟进" prop="nextTimeRange">
+        <el-date-picker
+          style="width:205.4px"
+          clearable size="small"
+          v-model="nextTimeRange"
+          type="daterange"
+          value-format="yyyy-MM-dd"
+          start-placeholder="开始日期"
+          end-placeholder="结束日期">
+        </el-date-picker>
+      </el-form-item>
+
+      <el-form-item>
+        <el-button type="cyan" icon="el-icon-search" size="mini" @click="handleQuery">搜索</el-button>
+        <el-button icon="el-icon-refresh" size="mini" @click="resetQuery">重置</el-button>
+      </el-form-item>
+    </el-form>
+
+    <el-row :gutter="10" class="mb8">
+      <!-- <el-col :span="1.5">
+        <el-button
+          type="primary"
+          icon="el-icon-plus"
+          size="mini"
+          @click="handleAdd"
+          v-hasPermi="['crm:business:add']"
+        >新增</el-button>
+      </el-col>
+      <el-col :span="1.5">
+        <el-button
+          type="success"
+          icon="el-icon-edit"
+          size="mini"
+          :disabled="single"
+          @click="handleUpdate"
+          v-hasPermi="['crm:business:edit']"
+        >修改</el-button>
+      </el-col> -->
+      <!-- <el-col :span="1.5">
+        <el-button
+          type="danger"
+          icon="el-icon-delete"
+          size="mini"
+          :disabled="multiple"
+          @click="handleDelete"
+          v-hasPermi="['crm:business:remove']"
+        >删除</el-button>
+      </el-col> -->
+      <!-- <el-col :span="1.5">
+        <el-button
+          type="danger"
+          icon="el-icon-delete"
+          size="mini"
+          :disabled="multiple"
+          @click="handleDelete"
+        >删除</el-button>
+      </el-col> -->
+      <el-col :span="1.5">
+        <el-button
+          type="warning"
+          icon="el-icon-download"
+          size="mini"
+          @click="handleExport"
+          v-hasPermi="['crm:business:export']"
+        >导出</el-button>
+      </el-col>
+      <el-col :span="1.5">
+          <el-button size="mini" icon="el-icon-s-operation" @click="handleSetColumn()" >设置列表</el-button>
+      </el-col>
+
+	  <right-toolbar :showSearch.sync="showSearch" @queryTable="getList"></right-toolbar>
+    </el-row>
+
+    <div>
+      <el-table  border v-loading="loading" :data="businessList"
+        @selection-change="handleSelectionChange"
+        @sort-change="handleSortChange"
+        >
+        <el-table-column type="selection" width="55" align="center" />
+        <!-- 动态渲染列 -->
+        <el-table-column
+          v-for="col in visibleColumns"
+          :key="col.prop"
+          :label="col.label"
+          :width="col.width"
+          align="center"
+          :prop="col.prop"
+          :sortable="col.prop === 'nextTime' ? 'custom' : false"
+          >
+
+          <template slot-scope="scope">
+
+            <!-- 如果是客户来源字段 -->
+            <template v-if="col.prop === 'source'">
+              <el-tag v-for="item in clueSourceOptions" :key="item.dictValue" v-show="scope.row.source == item.dictValue">
+                {{ item.dictLabel }}
+              </el-tag>
+            </template>
+
+
+
+            <!-- <template v-else-if="col.prop === 'mobile'">
+              <template>
+                {{scope.row.mobile}}
+                <el-button type="text"    size="mini" @click="callNumber(scope.row.customerId,null)" v-show="scope.row.mobile!=null">拨号</el-button>
+                <el-button v-hasPermi="['crm:customer:addVisit']"  type="text" size="mini" @click="handleAddVisit(scope.row)">写跟进</el-button>
+              </template>
+            </template>
+
+            <template v-else-if="col.prop === 'mobileList'">
+              <div>
+                <el-tag v-for="(phone, index) in scope.row.mobileList" :key="index" v-if="scope.row.mobileList">
+                  {{ phone.mobile }}
+                </el-tag>
+
+              </div>
+            </template>   -->
+
+             <!-- 如果是相关客户电话号码字段 -->
+             <template v-else-if="col.prop === 'mobile'">
+                <template>
+                  {{scope.row.mobile}}
+                  <!-- <el-button type="text"    size="mini" @click="callNumber(scope.row.customerId,null)" v-show="scope.row.mobile!=null">拨号</el-button>
+                  <el-button v-hasPermi="['crm:customer:addVisit']"  type="text" size="mini" @click="handleAddVisit(scope.row)" v-show="scope.row.mobile!=null">写跟进</el-button> -->
+                </template>
+              </template>
+
+              <!-- 如果是电话号码字段 -->
+              <template v-else-if="col.prop === 'mobileList'">
+                <div>
+                    <template>
+                        <div v-for="(phone, index) in scope.row.mobileList" :key="index" v-if="scope.row.mobileList">
+                            <el-tag >
+                                {{ phone.mobile }}
+                            </el-tag>
+                            <!-- <el-button type="text"    size="mini" @click="callNumber(null,phone.contactsId)" v-show="phone.mobile!=null">拨号</el-button> -->
+                        </div>
+                        <!-- <el-button v-hasPermi="['crm:customer:addVisit']"  type="text" size="mini" @click="handleAddVisit(scope.row)" v-show="scope.row.mobile==null">写跟进</el-button> -->
+                    </template>
+                </div>
+              </template>
+
+             <!-- 如果是接口人角色字段 -->
+             <template v-else-if="col.prop === 'contactRole'">
+              <span prop="contactRole" v-for="(item, index) in contactRoleOptions"    v-if="scope.row.contactRole==item.dictValue">{{item.dictLabel}}</span>
+            </template>
+
+            <!-- 如果是业务场景字段 -->
+            <template v-else-if="col.prop === 'businessScenario'">
+              <el-tag v-for="item in businessScenarioOptions" :key="item.dictValue" v-show="scope.row.businessScenario == item.dictValue">
+                {{ item.dictLabel }}
+              </el-tag>
+            </template>
+
+            <!-- 如果是采购周期字段 -->
+            <template v-else-if="col.prop === 'purchaseCycle'">
+              <span>{{scope.row.purchaseCycle||'--'}}天</span>
+            </template>
+
+            <!-- 如果是跟进状态字段 -->
+            <template v-else-if="col.prop === 'businessStatus'">
+              <span prop="businessStatus" v-for="(item, index) in businessStatusOptions"    v-if="scope.row.businessStatus==item.dictValue">{{item.dictLabel}}</span>
+            </template>
+
+            <!-- 如果是项目阶段字段 -->
+            <template v-else-if="col.prop === 'projectPhase'">
+              <span prop="projectPhase" v-for="(item, index) in projectPhaseOptions" v-if="scope.row.projectPhase==item.dictValue">{{item.dictLabel}}</span>
+            </template>
+
+            <!-- 如果是意向等级字段 -->
+            <template v-else-if="col.prop === 'level'">
+              <span prop="level" v-for="(item, index) in levelOptions" v-if="scope.row.level==item.dictValue">{{item.dictLabel}}</span>
+            </template>
+
+            <!-- 如果是是否绑定BP账号字段 -->
+            <template v-else-if="col.prop === 'isBp'">
+              <span prop="isBp" v-for="(item, index) in isBpOptions" v-if="scope.row.isBp==item.dictValue">{{item.dictLabel}}</span>
+            </template>
+
+            <!-- 如果是预计成单时间字段 -->
+            <template v-else-if="col.prop === 'preTime'">
+              <span>{{ parseTime(scope.row.preTime, '{y}-{m}-{d}') }}</span>
+            </template>
+
+            <!-- 如果是预计付费字段 -->
+            <template v-else-if="col.prop === 'preMoney'">
+              <span>{{scope.row.preMoney||'--'}}元</span>
+            </template>
+
+            <!-- 如果是下次跟进时间字段 -->
+            <template v-else-if="col.prop === 'nextTime'">
+              <span>{{ parseTime(scope.row.nextTime, '{y}-{m}-{d}') }}</span>
+            </template>
+
+            <!-- 如果是下次跟进时间 -->
+            <template v-else-if="col.prop === 'nextTime'">
+              <span style="color: red;">
+                {{ scope.row.nextTime }}
+              </span>
+            </template>
+            <!-- 其他普通字段 -->
+            <span v-else>{{ scope.row[col.prop] }}</span>
+          </template>
+
+
+        </el-table-column>
+
+        <!-- 操作列，始终显示 -->
+        <el-table-column label="操作" align="center" class-name="small-padding fixed-width">
+          <template slot-scope="scope">
+            <!-- <el-button size="mini" type="text" icon="el-icon-edit" @click="handleUpdate(scope.row)" v-hasPermi="['crm:business:edit']">修改</el-button>
+            <el-button size="mini" type="text" icon="el-icon-delete" @click="handleDelete(scope.row)" v-hasPermi="['crm:business:remove']">删除</el-button> -->
+            <div v-if="scope.row.customerId !== null">
+              <el-button size="mini" type="text" icon="el-icon-s-custom" @click="handleShow(scope.row)" v-hasPermi="['crm:customer:query']">查看相关客户</el-button>
+            </div>
+            <div v-if="scope.row.customerId == null">
+                <el-button size="mini" type="text" icon="el-icon-s-custom" @click="handlevisitShow(scope.row)" v-hasPermi="['crm:customer:query']">查看商机跟进</el-button>
+              </div>
+          </template>
+        </el-table-column>
+      </el-table>
+
+      <pagination
+        v-show="total>0"
+        :total="total"
+        :page.sync="queryParams.pageNum"
+        :limit.sync="queryParams.pageSize"
+        @pagination="getList"
+      />
+
+      <el-dialog :title="title" :visible.sync="open" width="600px" append-to-body>
+        <add-business @closeBusiness="closeBusiness"   ref="addBusiness" />
+      </el-dialog>
+      <!-- 显示 allColumns 数据的对话框 -->
+      <el-dialog :visible.sync="columns.open" :title="columns.title">
+        <set-column ref="setColumn" @close="closeSetColumn"/>
+      </el-dialog>
+      <el-drawer size="75%" :title="show.title" :visible.sync="show.open">
+        <customer-details  ref="customerDetails" />
+      </el-drawer>
+      <el-dialog :title="visit.title" :visible.sync="visit.open" width="600px" append-to-body>
+        <add-visit @closeVisit="closeVisit"   ref="addVisit" />
+      </el-dialog>
+      <el-dialog :title="visitView.title" :visible.sync="visitView.open" width="1000px" append-to-body>
+          <customer-visit-list ref="visit"></customer-visit-list>
+      </el-dialog>
+    </div>
+  </div>
+</template>
+
+<script>
+import { listBusiness, getBusiness, delBusiness, updateBusiness, exportBusiness,setBusinessPool } from "@/api/crm/business";
+import addBusiness from '../components/addBusiness.vue';
+import setColumn from '../components/setColumn.vue';
+import addVisit from '../components/addVisit.vue';
+import {getShow} from "@/api/company/show";
+import customerDetails from '../components/customerDetails.vue';
+import customerVisitList from '../components/customerVisitList.vue';
+export default {
+  name: "Business",
+  components: {setColumn,addBusiness,customerDetails,addVisit,customerVisitList},
+  data() {
+    return {
+      visitView:{
+            open:false,
+            title:"跟进记录"
+        },
+      visit:{
+          open:false,
+          title:"写跟进"
+      },
+      show:{
+        title:"客户详情",
+        open:false,
+      },
+      columns:{
+        title:"设置列表",
+        open:false,
+      },
+      columnType:'business',
+      visibleColumns: [],
+       // 可选字段
+       allColumns: [
+       { prop: "businessId", label: "商机ID" },
+        // { prop: "companyName", label: "客户名称" },
+        { prop: "customerId", label: "客户ID" },
+        { prop: "source", label: "线索来源" },
+        { prop: "manager", label: "客户经理" },
+        { prop: "companyName", label: "企业名称" },
+        { prop: "mobile", label: "相关客户电话",width:120  },
+        { prop: "mobileList", label: "电话号码",width:120},
+        { prop: "contactRole", label: "接口人角色" },
+        { prop: "businessScenario", label: "业务场景" },
+        { prop: "product", label: "方案涉及产品" },
+        { prop: "purchaseCycle", label: "采购周期" },
+        { prop: "businessStatus", label: "跟进状态" },
+        { prop: "content", label: "最新跟进内容" },
+        { prop: "nextTime", label: "下次跟进时间",width: 180, sortable: 'custom' },// 启用自定义排序
+        { prop: "projectPhase", label: "项目阶段" },
+        { prop: "level", label: "意向等级" },
+        { prop: "isBp", label: "是否绑定BP账号" },
+        { prop: "bpAccount", label: "BP账户" },
+        { prop: "preTime", label: "预计成单时间", width: 105 },
+        { prop: "preMoney", label: "预计付费" },
+        { prop: "createTime", label: "挖掘时间", width: 105 },
+      ],
+      // 选中的字段（默认显示所有字段）
+      selectedKeys: [
+        "businessId",
+        "customerId",
+        "source",
+        "manager",
+        "companyName",
+        "mobile",
+        "mobileList",
+        "contactRole",
+        "businessScenario",
+        "product",
+        "purchaseCycle",
+        "businessStatus",
+        "content",
+        "nextTime",
+        "projectPhase",
+        "level",
+        "isBp",
+        "bpAccount",
+        "preTime",
+        "preMoney",
+        "createTime"
+      ],
+      createTimeRange:[],
+      nextTimeRange:[],
+      recoveryRange:[],
+      statusOptions:[
+        {
+          dictValue:1,
+          dictLabel:"已分配"
+        },
+        {
+          dictValue:2,
+          dictLabel:"进行中"
+        },
+        {
+          dictValue:3,
+          dictLabel:"回收"
+        }
+      ],
+      clueSourceOptions:[],
+      contactRoleOptions:[],
+      projectPhaseOptions:[],
+      businessScenarioOptions:[],
+      levelOptions:[],
+      businessStatusOptions:[],
+      isBpOptions:[
+        {
+          dictValue:0,
+          dictLabel:"未注册"
+        },
+        {
+          dictValue:1,
+          dictLabel:"已注册未绑定"
+        },
+        {
+          dictValue:2,
+          dictLabel:"不明确"
+        },
+        {
+          dictValue:3,
+          dictLabel:"已绑定"
+        }
+      ],
+
+      // 遮罩层
+      loading: true,
+      // 选中数组
+      ids: [],
+      // 非单个禁用
+      single: true,
+      // 非多个禁用
+      multiple: true,
+      // 显示搜索条件
+      showSearch: true,
+      // 总条数
+      total: 0,
+      // 商机表格数据
+      businessList: [],
+      // 弹出层标题
+      title: "",
+      // 是否显示弹出层
+      open: false,
+      // 查询参数
+      queryParams: {
+        pageNum: 1,
+        pageSize: 10,
+        // customerId: null,
+        source: null,
+        manager: null,
+        companyName: null,
+        mobile: null,
+        contactRole: null,
+        businessScenario: null,
+        product: null,
+        purchaseCycle: null,
+        businessStatus: null,
+        projectPhase: null,
+        level: null,
+        isBp: null,
+        bpAccount: null,
+        preTime: null,
+        preMoney: null,
+        nextTime: null,
+        recoveryTime: null,
+        status: null,
+        companyName:null,
+        orderBy:null,//nextTime排序规则
+      },
+      // 表单参数
+      form: {},
+      // 表单校验
+      rules: {
+        customerId: [
+          { required: true, message: "客户id不能为空", trigger: "blur" }
+        ],
+      },
+
+    };
+  },
+  created() {
+    this.getDicts("business_scenario_type").then((response) => {
+      this.businessScenarioOptions = response.data;
+    });
+    this.getDicts("crm_customer_source").then((response) => {
+      this.clueSourceOptions = response.data;
+    });
+    this.getDicts("crm_contact_role").then((response) => {
+      this.contactRoleOptions = response.data;
+    });
+    this.getDicts("crm_project_phase").then((response) => {
+      this.projectPhaseOptions = response.data;
+    });
+    this.getDicts("crm_level").then((response) => {
+      this.levelOptions = response.data;
+    });
+    this.getDicts("crm_business_status").then((response) => {
+      this.businessStatusOptions = response.data;
+    });
+    this.getList();
+  },
+  methods: {
+    getData(customerId){
+        this.queryParams.customerId=customerId;
+        this.queryParams.pageNum=1;
+        this.getList();
+    },
+    handlevisitShow(row){
+        this.visitView.open=true;
+        setTimeout(() => {
+            this.$refs.visit. getBusinessData(row.businessId);
+        }, 200);
+
+      },
+    async handleSortChange({ prop, order }) {
+      try {
+        this.loading = true; // 开始加载
+        const sortOrder = order === 'ascending' ? 'asc' : 'desc'; // 转换排序顺序
+        // const params = {
+        //   sortOrder: sortOrder // 排序顺序
+        // };
+        this.queryParams.orderBy = sortOrder;
+
+        // 调用后端接口获取排序后的数据
+        const response = await this.getList();
+      } catch (error) {
+        console.error('排序失败:', error);
+      } finally {
+        this.loading = false; // 结束加载
+      }
+    },
+    handleAddVisit(row){
+        this.visit.open=true;
+        setTimeout(() => {
+            this.$refs.addVisit.reset(row.customerId);
+        }, 200);
+    },
+    closeVisit(){
+        this.visit.open=false;
+        this.getList();
+    },
+    handleShow(row){
+      this.show.open=true;
+      var that=this;
+      const tab = "visit";
+      setTimeout(() => {
+        that.$refs.customerDetails.getDetails(row.customerId);
+        that.$refs.customerDetails.handleClick(tab);
+
+      }, 200);
+    },
+    handleSetColumn(){
+      this.columns.open=true;
+      var that=this;
+      setTimeout(() => {
+            that.$refs.setColumn.reset(that.allColumns,that.selectedKeys,that.columnType);
+      }, 200);
+    },
+    closeSetColumn(){
+      this.columns.open=false;
+      this.getList();
+    },
+    handleBusiness(row){
+        this.business.open=true;
+        setTimeout(() => {
+            this.$refs.addBusiness.reset(row);
+        }, 200);
+    },
+    closeBusiness(){
+        this.business.open=false;
+        this.getList();
+    },
+    //查询显示字段
+    async getColumn(){
+      const response = await getShow(this.columnType);
+      if (response.code === 200 && response.data) {
+        this.selectedKeys = response.data.columns.split(",");
+        this.$set(this, "visibleColumns", this.allColumns.filter(col => this.selectedKeys.includes(col.prop)));
+
+      } else{
+        this.$set(this, "visibleColumns", this.allColumns);
+      }
+    },
+    /** 查询客户列表 */
+    async getList() {
+      this.loading = true;
+      await this.getColumn(); // 确保 visibleColumns 先获取到
+      if(this.createTimeRange!=null&&this.createTimeRange.length==2){
+        this.queryParams.createTimeRange=this.createTimeRange[0]+"--"+this.createTimeRange[1]
+      }
+      else{
+        this.queryParams.createTimeRange=null;
+      }
+      if(this.nextTimeRange!=null&&this.nextTimeRange.length==2){
+        this.queryParams.nextTimeRange=this.nextTimeRange[0]+"--"+this.nextTimeRange[1]
+      }
+      else{
+        this.queryParams.nextTimeRange=null;
+      }
+      if(this.recoveryRange!=null&&this.recoveryRange.length==2){
+        this.queryParams.recoveryRange=this.recoveryRange[0]+"--"+this.recoveryRange[1]
+      }
+      else{
+        this.queryParams.recoveryRange=null;
+      }
+      const response = await listBusiness(this.addDateRange(this.queryParams, this.dateRange));
+      this.businessList = response.rows
+      this.total = response.total;
+      this.loading = false;
+
+    },
+    // 取消按钮
+    cancel() {
+      this.open = false;
+      this.reset();
+    },
+    // 表单重置
+    reset() {
+      this.form = {
+        businessId: null,
+        customerId: null,
+        source: null,
+        manager: null,
+        companyName: null,
+        mobile: null,
+        contactRole: null,
+        businessScenario: null,
+        product: null,
+        purchaseCycle: null,
+        businessStatus: 0,
+        remark: null,
+        projectPhase: null,
+        level: null,
+        isBp: null,
+        bpAccount: null,
+        preTime: null,
+        preMoney: null,
+        nextTime: null,
+        createTime: null,
+        updateTime: null,
+        createBy: null,
+        recoveryTime: null,
+        status: 0,
+        // createTimeRange:null,
+        // nextTimeRange:null,
+        // recoveryRange:null
+      };
+      this.resetForm("form");
+    },
+    /** 搜索按钮操作 */
+    handleQuery() {
+      this.queryParams.pageNum = 1;
+      this.getList();
+    },
+    /** 重置按钮操作 */
+    resetQuery() {
+      this.resetForm("queryForm");
+      this.handleQuery();
+    },
+    // 多选框选中数据
+    handleSelectionChange(selection) {
+      this.ids = selection.map(item => item.businessId)
+      this.single = selection.length!==1
+      this.multiple = !selection.length
+    },
+    /** 新增按钮操作 */
+    handleAdd() {
+      this.reset();
+      this.open = true;
+      this.title = "添加商机";
+    },
+    /** 修改按钮操作 */
+    handleUpdate(row) {
+      this.reset();
+      const businessId = row.businessId || this.ids
+      getBusiness(businessId).then(response => {
+        this.form = response.data;
+        this.form.source = String(response.data.source);
+        this.form.contactRole = String(response.data.contactRole);
+        this.form.level = String(response.data.level);
+        this.form.businessStatus = String(response.data.businessStatus);
+        console.log("111111111111111111111",JSON.stringify(this.form))
+        this.open = true;
+        this.title = "修改商机";
+        setTimeout(() => {
+            this.$refs.addBusiness.updateReset(row);
+        }, 200);
+      });
+    },
+    // /** 提交按钮 */
+    // submitForm() {
+    //   this.$refs["form"].validate(valid => {
+    //     if (valid) {
+    //       if (this.form.businessId != null) {
+    //         updateBusiness(this.form).then(response => {
+    //           if (response.code === 200) {
+    //             this.msgSuccess("修改成功");
+    //             this.open = false;
+    //             this.getList();
+    //           }
+    //         });
+    //       } else {
+    //         addBusiness(this.form).then(response => {
+    //           if (response.code === 200) {
+    //             this.msgSuccess("新增成功");
+    //             this.open = false;
+    //             this.getList();
+    //           }
+    //         });
+    //       }
+    //     }
+    //   });
+    // },
+    /** 删除按钮操作 */
+    handleDelete(row) {
+      const businessIds = row.businessId || this.ids;
+      this.$confirm('是否确认删除商机编号为"' + businessIds + '"的数据项?', "警告", {
+          confirmButtonText: "确定",
+          cancelButtonText: "取消",
+          type: "warning"
+        }).then(function() {
+          return delBusiness(businessIds);
+        }).then(() => {
+          this.getList();
+          this.msgSuccess("删除成功");
+        }).catch(function() {});
+    },
+    // /** 退回公海按钮操作 */
+    // handleDelete(row) {
+    //   const businessIds = row.businessId || this.ids;
+    //   this.$confirm('是否确认删除商机编号为"' + businessIds + '"的数据项?', "警告", {
+    //       confirmButtonText: "确定",
+    //       cancelButtonText: "取消",
+    //       type: "warning"
+    //     }).then(function() {
+    //       return setBusinessPool(businessIds);
+    //     }).then(() => {
+    //       this.getList();
+    //       this.msgSuccess("删除成功");
+    //     }).catch(function() {});
+    // },
+    /** 导出按钮操作 */
+    handleExport() {
+      const queryParams = this.queryParams;
+      this.$confirm('是否确认导出所有商机数据项?', "警告", {
+          confirmButtonText: "确定",
+          cancelButtonText: "取消",
+          type: "warning"
+        }).then(function() {
+          return exportBusiness(queryParams);
+        }).then(response => {
+          this.download(response.msg);
+        }).catch(function() {});
+    }
+  }
+};
+</script>

src/views/crm/customerBusiness/my.vue

@@ -0,0 +1,930 @@
+<template>
+    <div class="app-container"  customer-page-box>
+      <el-form :model="queryParams" ref="queryForm" :inline="true" v-show="showSearch" label-width="68px">
+        <!-- <el-form-item label="客户名称" prop="companyName">
+          <el-input
+            v-model="queryParams.companyName"
+            placeholder="请输入客户名称"
+            clearable
+            size="small"
+            @keyup.enter.native="handleQuery"
+          />
+        </el-form-item> -->
+        <el-form-item label="线索来源" prop="source">
+          <el-select v-model="queryParams.source" placeholder="请选择线索来源" clearable size="small">
+            <el-option
+              v-for="item in clueSourceOptions"
+                :key="item.dictValue"
+                :label="item.dictLabel"
+                :value="item.dictValue"
+            />
+          </el-select>
+        </el-form-item>
+        <!-- <el-form-item label="客户经理" prop="manager">
+          <el-input
+            v-model="queryParams.manager"
+            placeholder="请输入客户经理"
+            clearable
+            size="small"
+            @keyup.enter.native="handleQuery"
+          />
+        </el-form-item> -->
+        <el-form-item label="企业名称" prop="companyName">
+          <el-input
+            v-model="queryParams.companyName"
+            placeholder="请输入企业名称"
+            clearable
+            size="small"
+            @keyup.enter.native="handleQuery"
+          />
+        </el-form-item>
+        <el-form-item label="相关客户" prop="mobile">
+          <el-input
+            v-model="queryParams.mobile"
+            placeholder="请输入相关客户电话号码"
+            clearable
+            size="small"
+            @keyup.enter.native="handleQuery"
+          />
+        </el-form-item>
+        <!-- <el-form-item label="接口人角色" prop="contactRole">
+          <el-select v-model="queryParams.contactRole" placeholder="请选择" clearable size="small">
+            <el-option
+              v-for="item in contactRoleOptions"
+                :key="item.dictValue"
+                :label="item.dictLabel"
+                :value="item.dictValue"
+              />
+           </el-select>
+        </el-form-item> -->
+        <el-form-item label="业务场景" prop="businessScenario">
+          <el-input
+            v-model="queryParams.businessScenario"
+            placeholder="请输入业务场景"
+            clearable
+            size="small"
+            @keyup.enter.native="handleQuery"
+          />
+        </el-form-item>
+        <!-- <el-form-item label="方案涉及的产品" prop="product">
+          <el-input
+            v-model="queryParams.product"
+            placeholder="请输入方案涉及的产品"
+            clearable
+            size="small"
+            @keyup.enter.native="handleQuery"
+          />
+        </el-form-item> -->
+        <!-- <el-form-item label="采购周期(单位:天)" prop="purchaseCycle">
+          <el-input
+            v-model="queryParams.purchaseCycle"
+            placeholder="请输入采购周期(单位:天)"
+            clearable
+            size="small"
+            @keyup.enter.native="handleQuery"
+          />
+        </el-form-item> -->
+        <el-form-item label="跟进状态" prop="businessStatus">
+          <el-select v-model="queryParams.businessStatus" placeholder="请选择跟进状态" clearable size="small">
+            <el-option
+              v-for="item in businessStatusOptions"
+                :key="item.dictValue"
+                :label="item.dictLabel"
+                :value="item.dictValue"
+            />
+          </el-select>
+        </el-form-item>
+        <el-form-item label="项目阶段" prop="projectPhase">
+          <el-select v-model="queryParams.projectPhase" placeholder="请选择" clearable size="small">
+            <el-option
+                v-for="item in projectPhaseOptions"
+                :key="item.dictValue"
+                :label="item.dictLabel"
+                :value="item.dictValue"
+            />
+          </el-select>
+        </el-form-item>
+        <el-form-item label="意向等级" prop="level">
+          <el-select v-model="queryParams.level" placeholder="请选择" clearable size="small">
+            <el-option
+                v-for="item in levelOptions"
+                :key="item.dictValue"
+                :label="item.dictLabel"
+                :value="item.dictValue"
+            />
+          </el-select>
+        </el-form-item>
+        <!-- <el-form-item label="是否绑定BP账号" prop="isBp">
+          <el-input
+            v-model="queryParams.isBp"
+            placeholder="请输入是否绑定BP账号"
+            clearable
+            size="small"
+            @keyup.enter.native="handleQuery"
+          />
+        </el-form-item> -->
+        <!-- <el-form-item label="BP账户" prop="bpAccount">
+          <el-input
+            v-model="queryParams.bpAccount"
+            placeholder="请输入BP账户"
+            clearable
+            size="small"
+            @keyup.enter.native="handleQuery"
+          />
+        </el-form-item> -->
+        <!-- <el-form-item label="预计成单时间" prop="preTime">
+          <el-date-picker clearable size="small" style="width: 200px"
+            v-model="queryParams.preTime"
+            type="date"
+            value-format="yyyy-MM-dd"
+            placeholder="选择预计成单时间">
+          </el-date-picker>
+        </el-form-item> -->
+        <!-- <el-form-item label="预计付费(元)" prop="preMoney">
+          <el-input
+            v-model="queryParams.preMoney"
+            placeholder="请输入预计付费(元)"
+            clearable
+            size="small"
+            @keyup.enter.native="handleQuery"
+          />
+        </el-form-item> -->
+        <!-- <el-form-item label="挖掘时间" prop="createTime">
+          <el-date-picker clearable size="small" style="width: 200px"
+            v-model="queryParams.createTime"
+            type="date"
+            value-format="yyyy-MM-dd"
+            placeholder="选择挖掘时间">
+          </el-date-picker>
+        </el-form-item> -->
+        <el-form-item label="挖掘时间" prop="createTimeRange">
+          <el-date-picker
+            style="width:205.4px"
+            clearable size="small"
+            v-model="createTimeRange"
+            type="daterange"
+            value-format="yyyy-MM-dd"
+            start-placeholder="开始日期"
+            end-placeholder="结束日期">
+          </el-date-picker>
+        </el-form-item>
+        <!-- <el-form-item label="下次跟进时间" prop="nextTime">
+          <el-date-picker clearable size="small" style="width: 200px"
+            v-model="queryParams.nextTime"
+            type="date"
+            value-format="yyyy-MM-dd"
+            placeholder="选择下次跟进时间">
+          </el-date-picker>
+        </el-form-item> -->
+        <el-form-item label="下次跟进" prop="nextTimeRange">
+          <el-date-picker
+            style="width:205.4px"
+            clearable size="small"
+            v-model="nextTimeRange"
+            type="daterange"
+            value-format="yyyy-MM-dd"
+            start-placeholder="开始日期"
+            end-placeholder="结束日期">
+          </el-date-picker>
+        </el-form-item>
+
+        <el-form-item>
+          <el-button type="cyan" icon="el-icon-search" size="mini" @click="handleQuery">搜索</el-button>
+          <el-button icon="el-icon-refresh" size="mini" @click="resetQuery">重置</el-button>
+        </el-form-item>
+      </el-form>
+
+      <el-row :gutter="10" class="mb8">
+<!--        <el-col :span="1.5">-->
+<!--          <el-button-->
+<!--            type="primary"-->
+<!--            icon="el-icon-plus"-->
+<!--            size="mini"-->
+<!--            @click="handleAdd"-->
+<!--            v-hasPermi="['crm:business:add']"-->
+<!--          >新增</el-button>-->
+<!--        </el-col>-->
+        <el-col :span="1.5">
+          <el-button
+            type="success"
+            icon="el-icon-edit"
+            size="mini"
+            :disabled="single"
+            @click="handleUpdate"
+            v-hasPermi="['crm:business:edit']"
+          >修改</el-button>
+        </el-col>
+        <!-- <el-col :span="1.5">
+          <el-button
+            type="danger"
+            icon="el-icon-delete"
+            size="mini"
+            :disabled="multiple"
+            @click="handleDelete"
+            v-hasPermi="['crm:business:remove']"
+          >删除</el-button>
+        </el-col> -->
+        <el-col :span="1.5">
+          <el-button
+            type="danger"
+            icon="el-icon-delete"
+            size="mini"
+            :disabled="multiple"
+            @click="handleDelete"
+          >删除</el-button>
+        </el-col>
+        <el-col :span="1.5">
+          <el-button
+            type="warning"
+            icon="el-icon-download"
+            size="mini"
+            @click="handleExport"
+            v-hasPermi="['crm:business:export']"
+          >导出</el-button>
+        </el-col>
+        <el-col :span="1.5">
+          <el-button
+            type="warning"
+            icon="el-icon-upload2"
+            size="mini"
+            @click="handleImport"
+            v-hasPermi="['crm:business:import']"
+          >导入</el-button>
+        </el-col>
+
+        <el-col :span="1.5">
+            <el-button size="mini" icon="el-icon-s-operation" @click="handleSetColumn()" >设置列表</el-button>
+        </el-col>
+
+        <right-toolbar :showSearch.sync="showSearch" @queryTable="getList"></right-toolbar>
+      </el-row>
+
+      <div>
+        <el-table  border v-loading="loading" :data="businessList"
+          @selection-change="handleSelectionChange"
+          @sort-change="handleSortChange"
+          >
+          <el-table-column type="selection" width="55" align="center" />
+          <!-- 动态渲染列 -->
+          <el-table-column
+            v-for="col in visibleColumns"
+            :key="col.prop"
+            :label="col.label"
+            :width="col.width"
+            align="center"
+            :prop="col.prop"
+            :sortable="col.prop === 'nextTime' ? 'custom' : false"
+            >
+
+            <template slot-scope="scope">
+
+              <!-- 如果是客户来源字段 -->
+              <template v-if="col.prop === 'source'">
+                <el-tag v-for="item in clueSourceOptions" :key="item.dictValue" v-show="scope.row.source == item.dictValue">
+                  {{ item.dictLabel }}
+                </el-tag>
+              </template>
+
+
+
+              <!-- 如果是相关客户电话号码字段 -->
+              <template v-else-if="col.prop === 'mobile'">
+                <template>
+                  {{scope.row.mobile}}
+                  <el-button type="text"    size="mini" @click="callNumber(scope.row.customerId,null)" v-show="scope.row.mobile!=null">拨号</el-button>
+                  <!-- <el-button v-hasPermi="['crm:customer:addVisit']"  type="text" size="mini" @click="handleAddVisit(scope.row)" v-show="scope.row.mobile!=null">写跟进</el-button> -->
+                  <el-button v-hasPermi="['crm:customer:addVisit']"  type="text" size="mini" @click="handleAddVisitByBusiness(scope.row)" v-show="scope.row.mobile!=null">写跟进</el-button>
+                </template>
+              </template>
+
+              <!-- 如果是电话号码字段 -->
+              <template v-else-if="col.prop === 'mobileList'">
+                <div>
+                    <template>
+                        <div v-for="(phone, index) in scope.row.mobileList" :key="index" v-if="scope.row.mobileList">
+                            <el-tag >
+                                {{ phone.mobile }}
+                            </el-tag>
+                            <el-button type="text"    size="mini" @click="callNumber(null,phone.contactsId)" v-show="phone.mobile!=null">拨号</el-button>
+                        </div>
+                        <el-button v-hasPermi="['crm:customer:addVisit']"  type="text" size="mini" @click="handleAddVisitByBusiness(scope.row)" v-show="scope.row.mobile==null">写跟进</el-button>
+                    </template>
+                </div>
+              </template>
+
+               <!-- 如果是接口人角色字段 -->
+               <template v-else-if="col.prop === 'contactRole'">
+                <span prop="contactRole" v-for="(item, index) in contactRoleOptions"    v-if="scope.row.contactRole==item.dictValue">{{item.dictLabel}}</span>
+              </template>
+
+              <!-- 如果是业务场景字段 -->
+              <template v-else-if="col.prop === 'businessScenario'">
+                <el-tag v-for="item in businessScenarioOptions" :key="item.dictValue" v-show="scope.row.businessScenario == item.dictValue">
+                  {{ item.dictLabel }}
+                </el-tag>
+              </template>
+
+              <!-- 如果是采购周期字段 -->
+              <template v-else-if="col.prop === 'purchaseCycle'">
+                <span>{{scope.row.purchaseCycle||'--'}}天</span>
+              </template>
+
+              <!-- 如果是跟进状态字段 -->
+              <template v-else-if="col.prop === 'businessStatus'">
+                <span prop="businessStatus" v-for="(item, index) in businessStatusOptions"    v-if="scope.row.businessStatus==item.dictValue">{{item.dictLabel}}</span>
+              </template>
+
+              <!-- 如果是项目阶段字段 -->
+              <template v-else-if="col.prop === 'projectPhase'">
+                <span prop="projectPhase" v-for="(item, index) in projectPhaseOptions" v-if="scope.row.projectPhase==item.dictValue">{{item.dictLabel}}</span>
+              </template>
+
+              <!-- 如果是意向等级字段 -->
+              <template v-else-if="col.prop === 'level'">
+                <span prop="level" v-for="(item, index) in levelOptions" v-if="scope.row.level==item.dictValue">{{item.dictLabel}}</span>
+              </template>
+
+              <!-- 如果是是否绑定BP账号字段 -->
+              <template v-else-if="col.prop === 'isBp'">
+                <span prop="isBp" v-for="(item, index) in isBpOptions" v-if="scope.row.isBp==item.dictValue">{{item.dictLabel}}</span>
+              </template>
+
+              <!-- 如果是预计成单时间字段 -->
+              <template v-else-if="col.prop === 'preTime'">
+                <span>{{ parseTime(scope.row.preTime, '{y}-{m}-{d}') }}</span>
+              </template>
+
+              <!-- 如果是预计付费字段 -->
+              <template v-else-if="col.prop === 'preMoney'">
+                <span>{{scope.row.preMoney||'--'}}元</span>
+              </template>
+
+              <!-- 如果是下次跟进时间字段 -->
+              <template v-else-if="col.prop === 'nextTime'">
+                <span>{{ parseTime(scope.row.nextTime, '{y}-{m}-{d}') }}</span>
+              </template>
+
+              <!-- 如果是下次跟进时间 -->
+              <template v-else-if="col.prop === 'nextTime'">
+                <span style="color: red;">
+                  {{ scope.row.nextTime }}
+                </span>
+              </template>
+              <!-- 其他普通字段 -->
+              <span v-else>{{ scope.row[col.prop] }}</span>
+            </template>
+
+
+          </el-table-column>
+
+          <!-- 操作列，始终显示 -->
+          <el-table-column label="操作" align="center" class-name="small-padding fixed-width">
+            <template slot-scope="scope">
+              <el-button size="mini" type="text" icon="el-icon-edit" @click="handleUpdate(scope.row)" v-hasPermi="['crm:business:edit']">修改</el-button>
+              <el-button size="mini" type="text" icon="el-icon-delete" @click="handleDelete(scope.row)" v-hasPermi="['crm:business:remove']">删除</el-button>
+              <div v-if="scope.row.customerId !== null">
+                <el-button size="mini" type="text" icon="el-icon-s-custom" @click="handleShow(scope.row)" v-hasPermi="['crm:customer:query']">查看相关客户</el-button>
+              </div>
+              <div v-if="scope.row.customerId == null">
+                <el-button size="mini" type="text" icon="el-icon-s-custom" @click="handlevisitShow(scope.row)" v-hasPermi="['crm:customer:query']">查看商机跟进</el-button>
+              </div>
+            </template>
+          </el-table-column>
+        </el-table>
+
+        <pagination
+          v-show="total>0"
+          :total="total"
+          :page.sync="queryParams.pageNum"
+          :limit.sync="queryParams.pageSize"
+          @pagination="getList"
+        />
+
+        <el-dialog :title="title" :visible.sync="open" width="600px" append-to-body>
+          <add-business @closeBusiness="closeBusiness"   ref="addBusiness" />
+        </el-dialog>
+        <!-- 显示 allColumns 数据的对话框 -->
+        <el-dialog :visible.sync="columns.open" :title="columns.title">
+          <set-column ref="setColumn" @close="closeSetColumn"/>
+        </el-dialog>
+        <el-drawer size="75%" :title="show.title" :visible.sync="show.open">
+          <customer-details  ref="customerDetails" />
+        </el-drawer>
+        <el-dialog :title="visit.title" :visible.sync="visit.open" width="600px" append-to-body>
+          <add-visit @closeVisit="closeVisit"   ref="addVisit" />
+        </el-dialog>
+        <el-dialog :title="visitView.title" :visible.sync="visitView.open" width="1000px" append-to-body>
+            <customer-visit-list ref="visit"></customer-visit-list>
+        </el-dialog>
+
+        <el-dialog :title="upload.title" :visible.sync="upload.open" width="400px" append-to-body>
+            <el-upload ref="upload" :limit="1" accept=".xlsx, .xls" :headers="upload.headers" :action="upload.url + '?updateSupport=' + upload.updateSupport + '&type=0'" :disabled="upload.isUploading" :on-progress="handleFileUploadProgress" :on-success="handleFileSuccess" :auto-upload="false" drag>
+              <i class="el-icon-upload"></i>
+              <div class="el-upload__text">
+                将文件拖到此处，或
+                <em>点击上传</em>
+              </div>
+              <div class="el-upload__tip" slot="tip">
+                <el-link type="info" style="font-size:12px" @click="importTemplate">下载模板</el-link>
+              </div>
+              <div class="el-upload__tip" style="color:red" slot="tip">提示：仅允许导入“xls”或“xlsx”格式文件！</div>
+            </el-upload>
+            <div slot="footer" class="dialog-footer">
+              <el-button type="primary" @click="submitFileForm">确 定</el-button>
+              <el-button @click="upload.open = false">取 消</el-button>
+            </div>
+        </el-dialog>
+        <el-dialog title="导入结果" :close-on-press-escape="false" :close-on-click-modal="false" :visible.sync="importMsgOpen" width="500px" append-to-body>
+          <div class="import-msg" v-html="importMsg">
+          </div>
+        </el-dialog>
+      </div>
+    </div>
+  </template>
+
+  <script>
+  import { myListBusiness, getBusiness, delBusiness, updateBusiness, exportMyBusiness,setBusinessPool,importTemplate } from "@/api/crm/business";
+  import addBusiness from '../components/addBusiness.vue';
+  import setColumn from '../components/setColumn.vue';
+  import addVisit from '../components/addVisit.vue';
+  import {getShow} from "@/api/company/show";
+  import customerDetails from '../components/customerDetails.vue';
+  import customerVisitList from '../components/customerVisitList.vue';
+  import { getToken } from "@/utils/auth";
+  export default {
+    name: "Business",
+    components: {setColumn,addBusiness,customerDetails,addVisit,customerVisitList},
+    data() {
+      return {
+        // 用户导入参数
+        upload: {
+          // 是否显示弹出层（用户导入）
+          open: false,
+          // 弹出层标题（用户导入）
+          title: "",
+          // 是否禁用上传
+          isUploading: false,
+          // 设置上传的请求头部
+          headers: { Authorization: "Bearer " + getToken() },
+          // 上传的地址
+          url: process.env.VUE_APP_BASE_API + "/crm/business/importBusinessData",
+        },
+        importMsgOpen:false,
+        importMsg:"",
+        visitView:{
+            open:false,
+            title:"跟进记录"
+        },
+        visit:{
+            open:false,
+            title:"写跟进"
+        },
+        show:{
+          title:"客户详情",
+          open:false,
+        },
+        columns:{
+          title:"设置列表",
+          open:false,
+        },
+        columnType:'business',
+        visibleColumns: [],
+         // 可选字段
+         allColumns: [
+         { prop: "businessId", label: "商机ID" },
+          // { prop: "companyName", label: "客户名称" },
+          { prop: "customerId", label: "客户ID" },
+          { prop: "source", label: "线索来源" },
+          { prop: "manager", label: "客户经理" },
+          { prop: "companyName", label: "企业名称" },
+          { prop: "mobile", label: "相关客户电话",width:120  },
+          { prop: "mobileList", label: "电话号码",width:120},
+          { prop: "contactRole", label: "接口人角色" },
+          { prop: "businessScenario", label: "业务场景" },
+          { prop: "product", label: "方案涉及产品" },
+          { prop: "purchaseCycle", label: "采购周期" },
+          { prop: "businessStatus", label: "跟进状态" },
+          { prop: "content", label: "最新跟进内容" },
+          { prop: "nextTime", label: "下次跟进时间",width: 180, sortable: 'custom' },// 启用自定义排序
+          { prop: "projectPhase", label: "项目阶段" },
+          { prop: "level", label: "意向等级" },
+          { prop: "isBp", label: "是否绑定BP账号" },
+          { prop: "bpAccount", label: "BP账户" },
+          { prop: "preTime", label: "预计成单时间", width: 105 },
+          { prop: "preMoney", label: "预计付费" },
+          { prop: "createTime", label: "挖掘时间", width: 105 },
+        ],
+        // 选中的字段（默认显示所有字段）
+        selectedKeys: [
+          "businessId",
+          "customerId",
+          "source",
+          "manager",
+          "companyName",
+          "mobile",
+          "mobileList",
+          "contactRole",
+          "businessScenario",
+          "product",
+          "purchaseCycle",
+          "businessStatus",
+          "content",
+          "nextTime",
+          "projectPhase",
+          "level",
+          "isBp",
+          "bpAccount",
+          "preTime",
+          "preMoney",
+          "createTime"
+        ],
+        createTimeRange:[],
+        nextTimeRange:[],
+        recoveryRange:[],
+        statusOptions:[
+          {
+            dictValue:1,
+            dictLabel:"已分配"
+          },
+          {
+            dictValue:2,
+            dictLabel:"进行中"
+          },
+          {
+            dictValue:3,
+            dictLabel:"回收"
+          }
+        ],
+        clueSourceOptions:[],
+        contactRoleOptions:[],
+        projectPhaseOptions:[],
+        businessScenarioOptions:[],
+        levelOptions:[],
+        businessStatusOptions:[],
+        isBpOptions:[
+          {
+            dictValue:0,
+            dictLabel:"未注册"
+          },
+          {
+            dictValue:1,
+            dictLabel:"已注册未绑定"
+          },
+          {
+            dictValue:2,
+            dictLabel:"不明确"
+          },
+          {
+            dictValue:3,
+            dictLabel:"已绑定"
+          }
+        ],
+
+        // 遮罩层
+        loading: true,
+        // 选中数组
+        ids: [],
+        // 非单个禁用
+        single: true,
+        // 非多个禁用
+        multiple: true,
+        // 显示搜索条件
+        showSearch: true,
+        // 总条数
+        total: 0,
+        // 商机表格数据
+        businessList: [],
+        // 弹出层标题
+        title: "",
+        // 是否显示弹出层
+        open: false,
+        // 查询参数
+        queryParams: {
+          pageNum: 1,
+          pageSize: 10,
+          // customerId: null,
+          source: null,
+          manager: null,
+          companyName: null,
+          mobile: null,
+          contactRole: null,
+          businessScenario: null,
+          product: null,
+          purchaseCycle: null,
+          businessStatus: null,
+          projectPhase: null,
+          level: null,
+          isBp: null,
+          bpAccount: null,
+          preTime: null,
+          preMoney: null,
+          nextTime: null,
+          recoveryTime: null,
+          status: null,
+          companyName:null,
+          orderBy:null,//nextTime排序规则
+        },
+        // 表单参数
+        form: {},
+        // 表单校验
+        rules: {
+          customerId: [
+            { required: true, message: "客户id不能为空", trigger: "blur" }
+          ],
+        },
+
+      };
+    },
+    created() {
+      this.getDicts("business_scenario_type").then((response) => {
+        this.businessScenarioOptions = response.data;
+      });
+      this.getDicts("crm_customer_source").then((response) => {
+        this.clueSourceOptions = response.data;
+      });
+      this.getDicts("crm_contact_role").then((response) => {
+        this.contactRoleOptions = response.data;
+      });
+      this.getDicts("crm_project_phase").then((response) => {
+        this.projectPhaseOptions = response.data;
+      });
+      this.getDicts("crm_level").then((response) => {
+        this.levelOptions = response.data;
+      });
+      this.getDicts("crm_business_status").then((response) => {
+        this.businessStatusOptions = response.data;
+      });
+      this.getList();
+    },
+    methods: {
+      async handleSortChange({ prop, order }) {
+        try {
+          this.loading = true; // 开始加载
+          const sortOrder = order === 'ascending' ? 'asc' : 'desc'; // 转换排序顺序
+          // const params = {
+          //   sortOrder: sortOrder // 排序顺序
+          // };
+          this.queryParams.orderBy = sortOrder;
+
+          // 调用后端接口获取排序后的数据
+          const response = await this.getList();
+        } catch (error) {
+          console.error('排序失败:', error);
+        } finally {
+          this.loading = false; // 结束加载
+        }
+      },
+      handleAddVisit(row){
+          this.visit.open=true;
+          setTimeout(() => {
+              this.$refs.addVisit.reset(row.customerId);
+          }, 200);
+      },
+      handleAddVisitByBusiness(row){
+          this.visit.open=true;
+          setTimeout(() => {
+              this.$refs.addVisit.resetBusiness(row.businessId);
+          }, 200);
+      },
+      closeVisit(){
+          this.visit.open=false;
+          this.getList();
+      },
+      handlevisitShow(row){
+        this.visitView.open=true;
+        setTimeout(() => {
+            this.$refs.visit. getBusinessData(row.businessId);
+        }, 200);
+
+      },
+      handleShow(row){
+        this.show.open=true;
+        var that=this;
+        const tab = "visit";
+        setTimeout(() => {
+          that.$refs.customerDetails.getDetails(row.customerId);
+          that.$refs.customerDetails.handleClick(tab);
+
+        }, 200);
+      },
+      handleSetColumn(){
+        this.columns.open=true;
+        var that=this;
+        setTimeout(() => {
+              that.$refs.setColumn.reset(that.allColumns,that.selectedKeys,that.columnType);
+        }, 200);
+      },
+      closeSetColumn(){
+        this.columns.open=false;
+        this.getList();
+      },
+      handleBusiness(row){
+          this.business.open=true;
+          setTimeout(() => {
+              this.$refs.addBusiness.reset(row);
+          }, 200);
+      },
+      closeBusiness(){
+          this.open=false;
+          this.getList();
+      },
+      //查询显示字段
+      async getColumn(){
+        const response = await getShow(this.columnType);
+        if (response.code === 200 && response.data) {
+          this.selectedKeys = response.data.columns.split(",");
+          this.$set(this, "visibleColumns", this.allColumns.filter(col => this.selectedKeys.includes(col.prop)));
+
+        } else{
+          this.$set(this, "visibleColumns", this.allColumns);
+        }
+      },
+      /** 查询客户列表 */
+      async getList() {
+        this.loading = true;
+        await this.getColumn(); // 确保 visibleColumns 先获取到
+        if(this.createTimeRange!=null&&this.createTimeRange.length==2){
+          this.queryParams.createTimeRange=this.createTimeRange[0]+"--"+this.createTimeRange[1]
+        }
+        else{
+          this.queryParams.createTimeRange=null;
+        }
+        if(this.nextTimeRange!=null&&this.nextTimeRange.length==2){
+          this.queryParams.nextTimeRange=this.nextTimeRange[0]+"--"+this.nextTimeRange[1]
+        }
+        else{
+          this.queryParams.nextTimeRange=null;
+        }
+        if(this.recoveryRange!=null&&this.recoveryRange.length==2){
+          this.queryParams.recoveryRange=this.recoveryRange[0]+"--"+this.recoveryRange[1]
+        }
+        else{
+          this.queryParams.recoveryRange=null;
+        }
+        const response = await myListBusiness(this.addDateRange(this.queryParams, this.dateRange));
+        this.businessList = response.rows
+        this.total = response.total;
+        this.loading = false;
+
+      },
+      // 取消按钮
+      cancel() {
+        this.open = false;
+        this.reset();
+      },
+      // 表单重置
+      reset() {
+        this.form = {
+          businessId: null,
+          customerId: null,
+          source: null,
+          manager: null,
+          companyName: null,
+          mobile: null,
+          contactRole: null,
+          businessScenario: null,
+          product: null,
+          purchaseCycle: null,
+          businessStatus: 0,
+          remark: null,
+          projectPhase: null,
+          level: null,
+          isBp: null,
+          bpAccount: null,
+          preTime: null,
+          preMoney: null,
+          nextTime: null,
+          createTime: null,
+          updateTime: null,
+          createBy: null,
+          recoveryTime: null,
+          status: 0,
+          // createTimeRange:null,
+          // nextTimeRange:null,
+          // recoveryRange:null
+        };
+        this.resetForm("form");
+      },
+      /** 搜索按钮操作 */
+      handleQuery() {
+        this.queryParams.pageNum = 1;
+        this.getList();
+      },
+      /** 重置按钮操作 */
+      resetQuery() {
+        this.resetForm("queryForm");
+        this.handleQuery();
+      },
+      // 多选框选中数据
+      handleSelectionChange(selection) {
+        this.ids = selection.map(item => item.businessId)
+        this.single = selection.length!==1
+        this.multiple = !selection.length
+      },
+      /** 新增按钮操作 */
+      handleAdd() {
+        this.reset();
+        this.open = true;
+        this.title = "添加商机";
+      },
+      /** 修改按钮操作 */
+      handleUpdate(row) {
+        this.reset();
+        const businessId = row.businessId || this.ids
+        getBusiness(businessId).then(response => {
+          this.form = response.data;
+          this.form.source = String(response.data.source);
+          this.form.contactRole = String(response.data.contactRole);
+          this.form.level = String(response.data.level);
+          this.form.businessStatus =response.data.businessStatus;
+          console.log("111111111111111111111",JSON.stringify(this.form))
+          this.open = true;
+          this.title = "修改商机";
+          setTimeout(() => {
+              this.$refs.addBusiness.updateReset(row);
+          }, 200);
+        });
+      },
+      // /** 提交按钮 */
+      // submitForm() {
+      //   this.$refs["form"].validate(valid => {
+      //     if (valid) {
+      //       if (this.form.businessId != null) {
+      //         updateBusiness(this.form).then(response => {
+      //           if (response.code === 200) {
+      //             this.msgSuccess("修改成功");
+      //             this.open = false;
+      //             this.getList();
+      //           }
+      //         });
+      //       } else {
+      //         addBusiness(this.form).then(response => {
+      //           if (response.code === 200) {
+      //             this.msgSuccess("新增成功");
+      //             this.open = false;
+      //             this.getList();
+      //           }
+      //         });
+      //       }
+      //     }
+      //   });
+      // },
+      /** 删除按钮操作 */
+      handleDelete(row) {
+        const businessIds = row.businessId || this.ids;
+        this.$confirm('是否确认删除商机编号为"' + businessIds + '"的数据项?', "警告", {
+            confirmButtonText: "确定",
+            cancelButtonText: "取消",
+            type: "warning"
+          }).then(function() {
+            return delBusiness(businessIds);
+          }).then(() => {
+            this.getList();
+            this.msgSuccess("删除成功");
+          }).catch(function() {});
+      },
+     /** 导入按钮操作 */
+      handleImport() {
+        this.upload.title = "商机导入";
+        this.upload.open = true;
+
+      },
+      /** 下载模板操作 */
+      importTemplate() {
+        importTemplate().then((response) => {
+          this.download(response.msg);
+        });
+      },
+      // 文件上传中处理
+      handleFileUploadProgress(event, file, fileList) {
+        this.upload.isUploading = true;
+      },
+      // 文件上传成功处理
+      handleFileSuccess(response, file, fileList) {
+        this.upload.open = false;
+        this.upload.isUploading = false;
+        this.$refs.upload.clearFiles();
+        this.importMsgOpen=true;
+        this.importMsg=response.msg
+        this.getList();
+      },
+      // 提交上传文件
+      submitFileForm() {
+        this.$refs.upload.submit();
+      },
+      /** 导出按钮操作 */
+      handleExport() {
+        const queryParams = this.queryParams;
+        this.$confirm('是否确认导出所有商机数据项?', "警告", {
+            confirmButtonText: "确定",
+            cancelButtonText: "取消",
+            type: "warning"
+          }).then(function() {
+            return exportMyBusiness(queryParams);
+          }).then(response => {
+            this.download(response.msg);
+          }).catch(function() {});
+      }
+    }
+  };
+  </script>

src/views/hisStore/components/productAfterSalesOrder.vue

@@ -68,6 +68,13 @@
                   <el-tag  v-for="(item, index) in salesStatusOptions"    v-if="afterSales.salesStatus==item.dictValue" >{{item.dictLabel}}</el-tag>
                 </span>
             </el-descriptions-item>
+
+            <el-descriptions-item label="财务审核原因" v-if="isRefundOrder">
+                <span>{{ financeAuditReasonText }}</span>
+            </el-descriptions-item>
+            <el-descriptions-item label="财务审核备注" v-if="isRefundOrder">
+                <span>{{ financeAuditRemarkText }}</span>
+            </el-descriptions-item>
         </el-descriptions>
         <div style="margin: 20px 0px">
           <span class="font-small">收货信息</span>
@@ -289,6 +296,24 @@ export default {
         this.serviceTypeOptions = response.data;
     });
   },
+  computed: {
+    isRefundOrder() {
+      return this.order != null && (this.order.status === -1 || this.order.status === -2);
+    },
+    financeAuditReasonText() {
+      if (!this.afterSales) {
+        return '';
+      }
+      const parts = [this.afterSales.reasonValue1, this.afterSales.reasonValue2].filter(Boolean);
+      if (parts.length) {
+        return parts.join(' / ');
+      }
+      return this.afterSales.auditReasonName || '';
+    },
+    financeAuditRemarkText() {
+      return this.afterSales ? (this.afterSales.auditRemark || '') : '';
+    }
+  },
   methods: {
     submitForm() {
       var id=this.afterSales.id;

src/views/hisStore/components/productOrder.vue

@@ -178,6 +178,13 @@
                 </span>
           </el-descriptions-item>
 
+            <el-descriptions-item label="财务审核原因" v-if="isRefundOrder">
+                <span>{{ financeAuditReasonText }}</span>
+            </el-descriptions-item>
+            <el-descriptions-item label="财务审核备注" v-if="isRefundOrder">
+                <span>{{ financeAuditRemarkText }}</span>
+            </el-descriptions-item>
+
         </el-descriptions>
         <div style="margin: 20px 0px" v-if="order!=null">
         <span class="font-small">
@@ -1267,7 +1274,13 @@ export default {
       // 其它商品信息分页数据
       otherProductsPage: 1,
       otherProductsPageSize: 5,
-      otherProductsTotal: 0
+      otherProductsTotal: 0,
+      afterSales: {
+        auditReasonName: null,
+        auditRemark: null,
+        reasonValue1: null,
+        reasonValue2: null
+      }
     };
   },
   created() {
@@ -1326,6 +1339,28 @@ export default {
       }
       return `历史订单商品 ${this.currentOrderCode} - 商品详情`;
     },
+    /** 退款中 / 已退款 */
+    isRefundOrder() {
+      if (!this.order) return false;
+      const s = Number(this.order.status);
+      return s === -1 || s === -2;
+    },
+    /** 财务审核原因：售后一级 + 二级，兼容旧数据 auditReasonName */
+    financeAuditReasonText() {
+      const a = this.afterSales;
+      if (!a) return '—';
+      const parts = [a.reasonValue1, a.reasonValue2].filter(
+        x => x != null && String(x).trim() !== ''
+      );
+      if (parts.length > 0) return parts.join(' / ');
+      if (a.auditReasonName) return a.auditReasonName;
+      return '—';
+    },
+    financeAuditRemarkText() {
+      const a = this.afterSales;
+      if (!a || a.auditRemark == null || String(a.auditRemark).trim() === '') return '—';
+      return a.auditRemark;
+    }
 
   },
   methods: {
@@ -1961,6 +1996,12 @@ export default {
         this.payments = response.payments;
         this.customerInfo = response.customer;
         this.auditLogs = response.auditLogs;
+        this.afterSales = response.afterSales || {
+          auditReasonName: null,
+          auditRemark: null,
+          reasonValue1: null,
+          reasonValue2: null
+        };
 
         // 调用分页接口获取其他订单商品信息
         if (this.order && this.user) {

src/views/hisStore/storeAfterSales/list.vue

@@ -130,6 +130,9 @@
               <div prop="serviceType" v-for="(item, index) in serviceTypeOptions"    v-if="scope.row.serviceType==item.dictValue">{{item.dictLabel}}</div>
           </template>
       </el-table-column>
+      <el-table-column label="售后原因一级" align="center" prop="reasonValue1" min-width="120" show-overflow-tooltip />
+      <el-table-column label="售后原因二级" align="center" prop="reasonValue2" min-width="120" show-overflow-tooltip />
+      <el-table-column label="售后备注" align="center" prop="auditRemark" min-width="140" show-overflow-tooltip />
       <el-table-column label="申请原因" align="center" prop="reasons" />
       <el-table-column label="说明" align="center" prop="explains" />
       <el-table-column label="状态" align="center" prop="status" >

src/views/hisStore/storeAfterSales/myList.vue

@@ -47,6 +47,18 @@
       </el-form-item>
     </el-form>
 
+    <el-row :gutter="10" class="mb8">
+      <el-col :span="1.5">
+        <el-button
+          type="warning"
+          icon="el-icon-download"
+          size="mini"
+          @click="handleExport"
+        >导出</el-button>
+      </el-col>
+      <right-toolbar :showSearch.sync="showSearch" @queryTable="getList"></right-toolbar>
+    </el-row>
+
     <el-table  height="500" border v-loading="loading" :data="storeAfterSalesList" @selection-change="handleSelectionChange">
       <el-table-column type="selection" width="55" align="center" />
       <el-table-column label="ID" align="center" prop="id" />
@@ -60,6 +72,9 @@
               <div prop="serviceType" v-for="(item, index) in serviceTypeOptions"    v-if="scope.row.serviceType==item.dictValue">{{item.dictLabel}}</div>
           </template>
       </el-table-column>
+      <el-table-column label="售后原因一级" align="center" prop="reasonValue1" min-width="120" show-overflow-tooltip />
+      <el-table-column label="售后原因二级" align="center" prop="reasonValue2" min-width="120" show-overflow-tooltip />
+      <el-table-column label="售后备注" align="center" prop="auditRemark" min-width="140" show-overflow-tooltip />
       <el-table-column label="申请原因" align="center" prop="reasons" />
       <el-table-column label="说明" align="center" prop="explains" />
       <el-table-column label="状态" align="center" prop="status" >
@@ -107,8 +122,9 @@
 <script>
 import { myListStoreAfterSales, getStoreAfterSales, delStoreAfterSales, addStoreAfterSales, updateStoreAfterSales, exportStoreAfterSales } from "@/api/hisStore/storeAfterSales";
 import productAfterSalesOrder from "../components/productAfterSalesOrder";
+import RightToolbar from "@/components/RightToolbar";
 export default {
-  components: { productAfterSalesOrder },
+  components: { productAfterSalesOrder, RightToolbar },
   name: "StoreAfterSales",
   data() {
     return {

src/views/hisStore/storeOrder/healthStoreList.vue

@@ -535,6 +535,10 @@
         </template>
       </el-table-column>
 
+      <el-table-column align="center" label="售后原因一级" prop="reasonValue1" min-width="110" show-overflow-tooltip />
+      <el-table-column align="center" label="售后原因二级" prop="reasonValue2" min-width="110" show-overflow-tooltip />
+      <el-table-column align="center" label="售后备注" prop="auditRemark" min-width="120" show-overflow-tooltip />
+
       <el-table-column align="center" fixed="right" label="操作" width="80px">
         <template slot-scope="scope">
           <el-button
@@ -1106,6 +1110,9 @@ export default {
         { key: 'deliveryName', label: '快递公司', checked: false },
         { key: 'deliveryId', label: '快递单号', checked: false },
         { key: 'remark', label: '备注', checked: false },
+        { key: 'reasonValue1', label: '售后原因一级', checked: false },
+        { key: 'reasonValue2', label: '售后原因二级', checked: false },
+        { key: 'auditRemark', label: '售后备注', checked: false },
 
       ],
       appMallOptions:[],

src/views/hisStore/storeOrder/index.vue

@@ -553,6 +553,10 @@
           </template>
       </el-table-column>
 
+        <el-table-column label="售后原因一级" align="center" prop="reasonValue1" width="120px" />
+        <el-table-column label="售后原因二级" align="center" prop="reasonValue2" width="120px" />
+        <el-table-column label="售后备注" align="center" prop="auditRemark" width="150px" />
+
       <el-table-column label="操作" fixed="right" width="80px" align="center" class-name="small-padding fixed-width">
         <template slot-scope="scope">
           <el-button
@@ -1117,6 +1121,9 @@ export default {
         { key: 'remark', label: '备注', checked: false },
         { key: 'erpPhone', label: 'ERP电话', checked: false },
         { key: 'erpAccount', label: 'ERP账号', checked: false },
+          { key: 'reasonValue1', label: '售后原因一级', checked: false },
+          { key: 'reasonValue2', label: '售后原因二级', checked: false },
+          { key: 'auditRemark', label: '售后备注', checked: false },
 
       ],
 

src/views/live/components/productAfterSalesOrder.vue

@@ -64,6 +64,12 @@
                   <el-tag  v-for="(item, index) in salesStatusOptions"    v-if="afterSales.salesStatus==item.dictValue" >{{item.dictLabel}}</el-tag>
                 </span>
             </el-descriptions-item>
+            <el-descriptions-item label="财务审核原因" v-if="isRefundOrder">
+                <span>{{ financeAuditReasonText }}</span>
+            </el-descriptions-item>
+            <el-descriptions-item label="财务审核备注" v-if="isRefundOrder">
+                <span>{{ financeAuditRemarkText }}</span>
+            </el-descriptions-item>
         </el-descriptions>
         <div style="margin: 20px 0px">
           <span class="font-small">收货信息</span>
@@ -285,6 +291,20 @@ export default {
         this.serviceTypeOptions = response.data;
     });
   },
+  computed: {
+    isRefundOrder() {
+      return this.order != null && (this.order.status === -1 || this.order.status === -2);
+    },
+    financeAuditReasonText() {
+      if (!this.afterSales) return '';
+      const parts = [this.afterSales.reasonValue1, this.afterSales.reasonValue2].filter(Boolean);
+      if (parts.length) return parts.join(' / ');
+      return this.afterSales.auditReasonName || '';
+    },
+    financeAuditRemarkText() {
+      return this.afterSales ? (this.afterSales.auditRemark || '') : '';
+    }
+  },
   methods: {
     submitForm() {
       var id=this.afterSales.id;

src/views/live/liveAfteraSales/index.vue

@@ -152,6 +152,9 @@
           <div prop="serviceType" v-for="(item, index) in serviceTypeOptions"    v-if="scope.row.serviceType==item.dictValue">{{item.dictLabel}}</div>
         </template>
       </el-table-column>
+      <el-table-column label="售后原因一级" align="center" prop="reasonValue1" min-width="120" show-overflow-tooltip />
+      <el-table-column label="售后原因二级" align="center" prop="reasonValue2" min-width="120" show-overflow-tooltip />
+      <el-table-column label="售后备注" align="center" prop="auditRemark" min-width="140" show-overflow-tooltip />
       <el-table-column label="申请原因" align="center" prop="reasons" />
       <el-table-column label="说明" align="center" prop="explains" />
       <el-table-column label="状态" align="center" prop="status" >

src/views/live/liveOrder/index.vue

@@ -218,6 +218,9 @@
           <span>{{ formatDateTime(scope.row.createTime) }}</span>
         </template>
       </el-table-column>
+      <el-table-column label="售后原因一级" align="center" prop="reasonValue1" min-width="120" show-overflow-tooltip />
+      <el-table-column label="售后原因二级" align="center" prop="reasonValue2" min-width="120" show-overflow-tooltip />
+      <el-table-column label="售后备注" align="center" prop="auditRemark" min-width="140" show-overflow-tooltip />
       <el-table-column label="订单状态" align="center" prop="status">
         <template slot-scope="scope">
           <dict-tag :options="orderStatusOptions" :value="scope.row.status"/>

src/views/live/liveOrder/liveOrderDetails.vue

@@ -106,6 +106,8 @@
           <el-descriptions-item label=" 公众号/渠道" ><span v-if="item!=null">{{item.channel}}</span></el-descriptions-item>
           <el-descriptions-item label=" 渠道" ><span v-if="item!=null"><dict-tag :options="channelOptions" :value="item.orderChannel"/></span></el-descriptions-item>
           <el-descriptions-item label=" 企微主体" ><span v-if="item!=null"><dict-tag :options="qwSubjectOptions" :value="item.qwSubject"/></span></el-descriptions-item>
+          <el-descriptions-item label="财务审核原因" v-if="isRefundOrder"><span>{{ financeAuditReasonText }}</span></el-descriptions-item>
+          <el-descriptions-item label="财务审核备注" v-if="isRefundOrder"><span>{{ financeAuditRemarkText }}</span></el-descriptions-item>
         </el-descriptions>
       </el-card>
     </div>
@@ -430,6 +432,20 @@ export default {
       this.deliveryTypeOptions = response.data;
     });
   },
+  computed: {
+    isRefundOrder() {
+      return this.item != null && (this.item.status === -1 || this.item.status === -2);
+    },
+    financeAuditReasonText() {
+      if (!this.item) return '';
+      const parts = [this.item.reasonValue1, this.item.reasonValue2].filter(Boolean);
+      if (parts.length) return parts.join(' / ');
+      return this.item.auditReasonName || '';
+    },
+    financeAuditRemarkText() {
+      return this.item ? (this.item.auditRemark || '') : '';
+    }
+  },
   methods: {
 
     followMsg(row){

src/views/qw/externalContact/customerDetail.vue

@@ -0,0 +1,2305 @@
+<template>
+    <div class="customer-container">
+        <div class="main-grid-three-columns">
+            <div class="left-column">
+                <!-- 客户画像 (成交要素) -->
+                <div class="card">
+                    <div class="card-header">
+                        <h3><i class="fas fa-id-card"></i> 客户画像（成交要素）</h3>
+                    </div>
+                    <div class="profile-grid">
+                        <div class="profile-item profile-item-main">
+                            <span class="label"><i class="fas fa-user"></i> 客户姓名：</span>
+                            <span class="value highlight">{{ (customerData && (customerData.customerName || customerData.name)) || '-' }}</span>
+                        </div>
+                        <template v-for="(value, key) in customerPortraitData">
+                            <div
+                                v-if="key !== '需求'"
+                                :key="key"
+                                class="profile-item"
+                            >
+                                <span class="label">
+                                    <i class="fas fa-info-circle"></i> {{ key }}：
+                                </span>
+                                <span class="value">{{ value }}</span>
+                            </div>
+                        </template>
+                        <!-- 需求单独显示，占满整行 -->
+                        <div
+                            v-if="customerPortraitData['需求']"
+                            key="需求"
+                            class="profile-item profile-item-full"
+                        >
+                            <span class="label">
+                                <i class="fas fa-bullseye"></i> 需求：
+                            </span>
+                            <span class="value long-text">{{ customerPortraitData['需求'] }}</span>
+                        </div>
+                    </div>
+                </div>
+                <!-- AI 标签 -->
+                <div class="card">
+                    <div class="card-header">
+                        <h3>
+                            <i class="fas fa-tags"></i> AI 标签
+                        </h3>
+                        <!-- <el-button
+                            v-if="allAiTags.length === 0"
+                            size="mini"
+                            type="primary"
+                            @click="handleAnalyzeTag"
+                        >
+                            AI分析标签
+                        </el-button> -->
+                    </div>
+                    <div class="tags-container">
+                        <div v-if="allAiTags.length > 0" class="tags-list">
+                            <div
+                                v-for="(item, index) in visibleTags"
+                                :key="item.id"
+                                class="tag-item"
+                                :class="{ 'tag-highlight': index < 3 }"
+                            >
+                                <span class="tag-key">{{ item.propertyName }}</span>
+                                <span class="tag-separator">:</span>
+                                <span class="tag-value">{{ item.propertyValue }}</span>
+                            </div>
+                        </div>
+                        <div v-else class="empty-tags">
+                            <i class="fas fa-inbox"></i>
+                            <span>暂无 AI 标签</span>
+                        </div>
+
+                        <!-- 加载更多按钮 -->
+                        <div v-if="allAiTags.length > tagsPageSize" class="tags-actions">
+                            <button
+                                v-if="!isExpanded"
+                                @click="loadMoreTags"
+                                class="btn-expand-tags"
+                                type="button"
+                            >
+                                <i class="fas fa-chevron-down"></i> 展开全部 ({{ allAiTags.length - tagsPageSize }})
+                            </button>
+
+                            <!-- 收起按钮 -->
+                            <button
+                                v-else
+                                @click="collapseTags"
+                                class="btn-collapse-tags"
+                                type="button"
+                            >
+                                <i class="fas fa-chevron-up"></i> 收起标签
+                            </button>
+                        </div>
+                    </div>
+                </div>
+            </div>
+
+            <div class="middle-column">
+                <!-- 沟通摘要 -->
+                <div class="card">
+                    <div class="card-header">
+                        <h3><i class="fas fa-comment-dots"></i> 沟通摘要</h3>
+                    </div>
+                    <div class="summary-text compact">
+                        {{ getCommunicationAbstract() }}
+                    </div>
+                </div>
+                <!-- AI 沟通总结 -->
+                <div class="card">
+                    <div class="card-header">
+                        <h3><i class="fas fa-robot"></i> AI 沟通总结</h3>
+                    </div>
+                    <div class="summary-text compact">
+                        {{ getCommunicationSummary() }}
+                    </div>
+                </div>
+                <!-- 沟通记录 -->
+                <div class="card card-table">
+                    <div class="card-header">
+                        <h3><i class="fas fa-history"></i> 沟通记录</h3>
+                    </div>
+                    <div class="records-table-wrapper">
+                        <table class="records-table">
+                            <thead>
+                            <tr>
+                                <th><i class="fas fa-user"></i> 客户名称</th>
+                                <th><i class="fas fa-chart-line"></i> 流失等级</th>
+                                <th><i class="fas fa-heart"></i> 客户意向度</th>
+                                <th><i class="far fa-clock"></i> 创建时间</th>
+                                <th><i class="fas fa-cog"></i> 操作</th>
+                            </tr>
+                            </thead>
+                            <tbody>
+                            <tr v-for="record in communicationRecords" :key="record.id" class="record-row">
+                                <td class="record-cell">{{ (customerData && (customerData.customerName || customerData.name)) || '-' }}</td>
+                                <td class="record-cell">
+                                        <span class="risk-level-tag" :class="getRecordRiskLevelClass(record)">
+                                            {{ getRecordRiskLevelLabel(record) }}
+                                        </span>
+                                </td>
+                                <td class="record-cell">
+                                        <span class="intention-degree">
+                                            {{ getIntentionDegreeFromRecord(record) }}
+                                        </span>
+                                </td>
+                                <td class="record-cell">{{ parseTime(record.createTime, '{y}-{m}-{d} {h}:{i}:{s}') || '-' }}</td>
+                                <td class="record-cell">
+                                    <button @click="viewChat(record)" class="btn-view-chat">
+                                        <i class="fas fa-comments"></i> 聊天详情
+                                    </button>
+                                </td>
+                            </tr>
+                            <tr v-if="!communicationRecords.length">
+                                <td colspan="5" class="empty-tip">
+                                    <i class="fas fa-inbox"></i> 暂无沟通记录
+                                </td>
+                            </tr>
+                            </tbody>
+                        </table>
+
+                        <!-- 分页组件 -->
+                        <div class="pagination-container" v-if="communicationRecordsTotal > 0">
+                            <el-pagination
+                                @current-change="handleCommunicationRecordsPageChange"
+                                @size-change="handleCommunicationRecordsSizeChange"
+                                :current-page="communicationRecordsPageNum"
+                                :page-sizes="[4, 10, 20, 50]"
+                                :page-size="communicationRecordsPageSize"
+                                layout="total, sizes, prev, pager, next, jumper"
+                                :total="communicationRecordsTotal"
+                            />
+                        </div>
+                    </div>
+                </div>
+                <!-- 微信风格聊天弹窗 -->
+                <div v-if="chatDialogVisible" class="chat-dialog-overlay" @click.self="closeChatDialog">
+                    <div class="chat-dialog">
+                        <div class="chat-dialog-header">
+                            <div class="chat-title">
+                                <i class="fas fa-comments"></i>
+                                <span>{{
+                                        (currentChatRecord && currentChatRecord.customerName) || (customerData && customerData.customerName)
+                                    }} - 历史聊天记录</span>
+                            </div>
+                            <button @click="closeChatDialog" class="btn-close">
+                                ×
+                            </button>
+                        </div>
+                        <div class="chat-dialog-body">
+                            <div class="chat-messages">
+                                <!-- 根据 aiChatRecord 数组循环显示聊天记录 -->
+                                <div
+                                    v-for="(msg, index) in parseChatMessages(currentChatRecord && currentChatRecord.aiChatRecord)"
+                                    :key="index"
+                                    class="message-item"
+                                    :class="msg.type === 'ai' ? 'message-left' : 'message-right'"
+                                >
+                                    <!-- AI 消息：头像在左，名称在聊天内容上方靠左 -->
+                                    <div v-if="msg.type === 'ai'" class="message-wrapper message-wrapper-left">
+                                        <div class="message-avatar message-avatar-ai">
+                                            <img src="/static/images/ai-avatar.svg" alt="AI"
+                                                 @error="handleAvatarError($event, 'ai')"/>
+                                        </div>
+                                        <div class="message-content">
+                                            <div class="message-name message-name-ai">AI</div>
+                                            <div class="message-bubble">
+                                                {{ msg.content }}
+                                            </div>
+                                        </div>
+                                    </div>
+
+                                    <!-- 客户消息：强制头像在右侧 -->
+                                    <div v-else class="message-item message-item-customer">
+                                        <div class="message-content-right">
+                                            <div class="message-bubble message-bubble-right">
+                                                {{ msg.content }}
+                                            </div>
+                                        </div>
+                                        <div class="message-avatar message-avatar-customer">
+                                            <img src="/static/images/customer-avatar.svg" alt="客户"
+                                                 @error="handleAvatarError($event, 'customer')"/>
+                                        </div>
+                                    </div>
+                                </div>
+
+                                <!-- 空数据提示 -->
+                                <div
+                                    v-if="!parseChatMessages(currentChatRecord && currentChatRecord.aiChatRecord).length"
+                                    class="empty-chat-tip">
+                                    <i class="fas fa-inbox"></i> 暂无聊天内容
+                                </div>
+                            </div>
+                        </div>
+                    </div>
+                </div>
+            </div>
+
+            <!-- 流失风险等级 + 客户关注点 & 意向度 -->
+            <div class="right-column">
+                <!-- 流失风险等级 -->
+                <div class="card risk-card" :class="getRiskLevelClass()">
+                    <div class="card-header">
+                        <h3><i class="fas fa-chart-line"></i> 流失风险等级</h3>
+                        <span class="risk-badge" :class="getRiskLevelBadgeClass()">{{ getRiskLevelLabel() }}</span>
+                    </div>
+                    <div class="risk-analysis">
+                        <p class="risk-text">{{ getRiskLevelAnalysis() }}</p>
+                        <div class="risk-tip" v-if="getRiskLevelTip()">
+                            <i class="fas fa-exclamation-triangle"></i> {{ getRiskLevelTip() }}
+                        </div>
+                    </div>
+                </div>
+                <!-- 客户关注点 & 意向度 -->
+                <div class="card card-focus">
+                    <div class="card-header">
+                        <h3><i class="fas fa-lightbulb"></i> 客户关注点 & 意向度</h3>
+                    </div>
+                    <div class="focus-points">
+                        <div class="focus-title">
+                            <i class="fas fa-search"></i> 核心关注点：
+                        </div>
+                        <ul class="focus-list">
+                            <li class="focus-item">{{customerFocusPoints}}</li>
+                            <i class="fas fa-dot-circle"></i> {{ point }}
+                        </li>
+                        </ul>
+                    </div>
+                    <div class="intention-section">
+                        <div class="intention-header">
+                            <span class="intention-label">客户意向度</span>
+                            <el-tooltip placement="top" effect="light">
+                                <i class="el-icon-info intention-info-icon"></i>
+                                <div slot="content" class="intention-tooltip">
+                                    <div><strong>A 级</strong> - 最高意向度</div>
+                                    <div><strong>B 级</strong> - 高意向度</div>
+                                    <div><strong>C 级</strong> - 中等意向度</div>
+                                    <div><strong>D 级</strong> - 较低意向度</div>
+                                    <div><strong>E 级</strong> - 低意向度</div>
+                                    <div><strong>F 级</strong> - 最低意向度</div>
+                                </div>
+                            </el-tooltip>
+                        </div>
+                        <div class="intention-watermark"
+                             v-if="getIntentionDegree()"
+                             :class="getIntentionColorClass(getIntentionDegree())">
+                            {{ getIntentionDegree() }}
+                        </div>
+                        <div class="no-intention-tip" v-else>
+                            暂无评级
+                        </div>
+                    </div>
+                </div>
+            </div>
+        </div>
+        <el-dialog
+        title="AI分析标签"
+        :visible.sync="analyzeTagDialogVisible"
+        width="420px"
+        append-to-body
+    >
+        <el-form label-width="90px">
+            <el-form-item label="行业类型">
+                <el-select
+                    v-model="selectedTradeType"
+                    placeholder="请选择行业类型"
+                    clearable
+                    style="width: 100%;"
+                >
+                    <el-option
+                        v-for="item in tradeTypeOptions"
+                        :key="item.dictValue"
+                        :label="item.dictLabel"
+                        :value="item.dictValue"
+                    />
+                </el-select>
+            </el-form-item>
+        </el-form>
+        <div slot="footer" class="dialog-footer">
+            <el-button @click="analyzeTagDialogVisible = false">取 消</el-button>
+            <el-button type="primary" :loading="analyzeTagSubmitting" @click="confirmAnalyzeTag">确 定</el-button>
+        </div>
+    </el-dialog>
+    </div>
+
+
+</template>
+
+<script>
+
+import {listByCustomerId,analyzeAiTagByTrade} from "../../../api/qw/customerProperty";
+import {listAnalyze} from "../../../api/qw/qwAnalyze";
+
+export default {
+    props: {
+        // 抽屉模式参数（父组件传入）
+        analyzeUserId: {
+            type: [String, Number],
+            default: null
+        },
+        analyzeExternalUserId: {
+            type: String,
+            default: null
+        },
+        analyzeCorpId: {
+            type: String,
+            default: null
+        },
+        customerRow: {
+            type: Object,
+            default: null
+        }
+    },
+    data() {
+        return {
+            userId: null,
+            externalUserId: null,
+            corpId: null,
+            customerData: null, // 从列表页传递过来的完整客户数据
+            aiTags: [],// 需要显示的 AI 标签
+            allAiTags: [], // 存储所有 AI 标签
+            tagsPageSize: 5,//默认展开标签的数量
+            isExpanded: false, // 是否已展开显示全部标签
+            // 聊天记录分页相关
+            communicationRecords: [],
+            communicationRecordsTotal: 0,
+            communicationRecordsPageNum: 1,
+            communicationRecordsPageSize: 4,
+            // 聊天弹窗相关
+            chatDialogVisible: false, // 聊天弹窗是否显示
+            currentChatRecord: null, // 当前查看的聊天记录
+            analyzeTagDialogVisible: false,
+            analyzeTagSubmitting: false,
+            selectedTradeType: null,
+            tradeTypeOptions:[],
+        }
+    },
+    computed: {
+        // 根据是否展开控制显示的标签数量
+        visibleTags() {
+            if (this.isExpanded) {
+                return this.allAiTags;
+            } else {
+                // 未展开时只显示前 3 条
+                return this.allAiTags.slice(0, this.tagsPageSize);
+            }
+        },
+        // 客户画像数据（从最新的沟通记录中获取）
+        customerPortraitData() {
+            if (!this.communicationRecords || this.communicationRecords.length === 0) {
+                return {};
+            }
+            // 获取最新的沟通记录
+            const latestRecord = this.communicationRecords[0];
+            if (latestRecord && latestRecord.customerPortraitJson) {
+                try {
+                    // 如果是字符串，解析为 JSON 对象
+                    if (typeof latestRecord.customerPortraitJson === 'string') {
+                        return JSON.parse(latestRecord.customerPortraitJson);
+                    }
+                    // 如果已经是对象，直接返回
+                    return latestRecord.customerPortraitJson;
+                } catch (error) {
+                    console.error('解析客户画像 JSON 失败:', error);
+                    return {};
+                }
+            }
+            return {};
+        },
+        // 客户关注点数据（从最新的沟通记录中获取）
+        customerFocusPoints() {
+            if (!this.communicationRecords || this.communicationRecords.length === 0) {
+                return ['暂无分析数据'];
+            }
+            const latestRecord = this.communicationRecords[0];
+            if (latestRecord && latestRecord.customerFocusJson) {
+                return this.normalizeFocusPoints(latestRecord.customerFocusJson);
+            }
+            return ['暂无分析数据'];
+        }
+    },
+    created() {
+        this.initFromParentOrRoute();
+        this.getDicts("trade_type").then((response) => {
+      this.tradeTypeOptions = response.data;
+    });
+    },
+    watch: {
+        analyzeUserId: {
+            immediate: false,
+            handler() {
+                // 抽屉重复打开/切换客户时刷新
+                this.initFromParentOrRoute();
+            }
+        },
+        analyzeExternalUserId() {
+            this.initFromParentOrRoute();
+        },
+        analyzeCorpId() {
+            this.initFromParentOrRoute();
+        }
+    },
+    methods: {
+        normalizeFocusPoints(value) {
+            if (value === null || value === undefined) return [];
+            if (Array.isArray(value)) {
+                return value.map(v => String(v)).filter(Boolean);
+            }
+
+            // 字符串：可能是 JSON 数组字符串，也可能是普通字符串
+            if (typeof value === 'string') {
+                const raw = value.trim();
+                if (!raw) return [];
+
+                // JSON 数组 / JSON 字符串尝试解析
+                if (
+                    (raw.startsWith('[') && raw.endsWith(']')) ||
+                    (raw.startsWith('"') && raw.endsWith('"')) ||
+                    (raw.startsWith("'") && raw.endsWith("'"))
+                ) {
+                    try {
+                        const parsed = JSON.parse(raw);
+                        if (Array.isArray(parsed)) {
+                            return parsed.map(v => String(v)).map(s => s.trim()).filter(Boolean);
+                        }
+                        if (typeof parsed === 'string') {
+                            return this.normalizeFocusPoints(parsed);
+                        }
+                    } catch (e) {
+                        // ignore，走后面的兜底清洗
+                    }
+                }
+
+                // 兜底：去掉中括号/引号后按分隔符拆分
+                let cleaned = raw;
+                if (cleaned.startsWith('[') && cleaned.endsWith(']')) {
+                    cleaned = cleaned.slice(1, -1);
+                }
+                cleaned = cleaned.replace(/["']/g, '');
+
+                const parts = cleaned
+                    .split(/[,，、;；\n]/g)
+                    .map(s => s.trim())
+                    .filter(Boolean);
+
+                return parts.length ? parts : [cleaned.trim()].filter(Boolean);
+            }
+
+            // 其它类型兜底
+            return [String(value)].filter(Boolean);
+        },
+        initFromParentOrRoute() {
+            // 优先用父组件传参（抽屉模式）
+            if (
+                (this.analyzeUserId !== null && this.analyzeUserId !== undefined && this.analyzeUserId !== '') ||
+                (this.analyzeExternalUserId !== null && this.analyzeExternalUserId !== undefined && this.analyzeExternalUserId !== '')
+            ) {
+                this.userId = this.analyzeUserId;
+                this.externalUserId = this.analyzeExternalUserId || (this.customerRow && (this.customerRow.externalUserId || this.customerRow.id));
+                this.corpId = this.analyzeCorpId;
+                this.customerData = this.customerRow || null;
+            } else {
+                // 路由模式兜底
+                this.userId = this.$route.query.userId || this.$route.query.qwUserId || this.$route.params.userId || this.$route.params.qwUserId;
+                this.externalUserId = this.$route.query.externalUserId || this.$route.query.id || this.$route.params.externalUserId || this.$route.params.id;
+                this.corpId = this.$route.query.corpId || this.$route.params.corpId;
+                if (this.$route.query.customerData) {
+                    try {
+                        this.customerData = JSON.parse(this.$route.query.customerData);
+                    } catch (error) {
+                        console.error('解析客户数据失败:', error);
+                    }
+                }
+            }
+
+            // 重置分页（切换客户时）
+            this.communicationRecordsPageNum = 1;
+            // 获取客户标签
+            this.loadCustomerTags();
+            // 加载客户分析信息
+            this.getCustomerInfoList();
+        },
+        loadCustomerTags() {
+            const params = {
+                externalUserId: this.externalUserId,
+                corpId: this.corpId,
+                qwUserId: this.userId,
+            };
+            return listByCustomerId(params).then((response) => {
+                if (response.code === 200) {
+                    this.allAiTags = response.data || [];
+                    // 强制 Vue 更新视图
+                    this.$forceUpdate();
+                } else {
+                    console.error('获取 AI 标签失败:', response);
+                }
+            }).catch(error => {
+                console.error('获取 AI 标签异常:', error);
+            });
+        },
+        handleAnalyzeTag() {
+            this.analyzeTagDialogVisible = true;
+        },
+        confirmAnalyzeTag() {
+            if (!this.selectedTradeType) {
+                this.$message.warning('请选择行业类型');
+                return;
+            }
+            if (!this.externalUserId || !this.corpId || !this.userId) {
+                this.$message.warning('客户参数不完整，无法分析标签');
+                return;
+            }
+            const data = {
+                externalUserId: this.externalUserId,
+                corpId: this.corpId,
+                qwUserId: this.userId,
+                tradeType: this.selectedTradeType
+            };
+            this.analyzeTagSubmitting = true;
+            analyzeAiTagByTrade(data).then((res) => {
+                if (res && res.code === 200) {
+                    this.$message.success(res.msg || 'AI分析标签成功');
+                    this.analyzeTagDialogVisible = false;
+                    this.loadCustomerTags();
+                } else {
+                    this.$message.error((res && res.msg) || 'AI分析标签失败');
+                }
+            }).catch(() => {
+                this.$message.error('AI分析标签失败');
+            }).finally(() => {
+                this.analyzeTagSubmitting = false;
+            });
+        },
+        getCustomerInfoList() {
+            const params = {
+                pageNum: this.communicationRecordsPageNum,
+                pageSize: this.communicationRecordsPageSize,
+                qwUserId: this.userId,
+                externalUserId: this.externalUserId,
+                corpId: this.corpId
+            };
+            return listAnalyze(params).then((response) => {
+                if (response.code === 200) {
+                    this.communicationRecords = response.rows || [];
+                    this.communicationRecordsTotal = response.total || 0;
+                } else {
+                    console.error('获取客户信息失败:', response);
+                }
+            }).catch(error => {
+                console.error('获取客户信息异常:', error);
+            });
+        },
+        // 加载更多标签 - 显示全部
+        loadMoreTags() {
+            this.isExpanded = true;
+        },
+        // 收起标签 - 只显示前 3 条
+        collapseTags() {
+            this.isExpanded = false;
+        },
+        // 查看聊天内容
+        viewChat(record) {
+            this.currentChatRecord = record;
+            this.chatDialogVisible = true;
+        },
+        // 关闭聊天弹窗
+        closeChatDialog() {
+            this.chatDialogVisible = false;
+            this.currentChatRecord = null;
+        },
+        // 解析聊天消息数组
+        parseChatMessages(content) {
+            if (!content) {
+                return [];
+            }
+            // 如果 content 是字符串，尝试解析为 JSON 数组
+            if (typeof content === 'string') {
+                try {
+                    const parsed = JSON.parse(content);
+                    // 如果是数组，直接返回
+                    if (Array.isArray(parsed)) {
+                        return parsed.map(item => ({
+                            content: item.ai || item.user,
+                            type: item.ai ? 'ai' : 'user'
+                        }));
+                    }
+                    // 如果是对象，转换为数组
+                    return [{content: parsed.content, type: parsed.type || 'ai'}];
+                } catch (e) {
+                    // 解析失败，返回空数组
+                    console.error('解析聊天记录失败:', e);
+                    return [];
+                }
+            }
+            // 如果已经是数组，直接返回
+            if (Array.isArray(content)) {
+                return content;
+            }
+            // 如果是对象，转换为数组
+            return [content];
+        },
+        // 处理头像加载失败
+        handleAvatarError(event, type) {
+            const img = event.target;
+            if (type === 'ai') {
+                // AI 头像加载失败时，使用渐变色背景 + 机器人图标
+                img.style.display = 'none';
+                img.parentElement.innerHTML = '<i class="fas fa-robot" style="font-size: 24px; color: white;"></i>';
+            } else {
+                // 客户头像加载失败时，使用渐变色背景 + 用户图标
+                img.style.display = 'none';
+                img.parentElement.innerHTML = '<i class="fas fa-user" style="font-size: 24px; color: white;"></i>';
+            }
+        },
+
+        // 分页改变事件
+        handleCommunicationRecordsPageChange(pageNum) {
+            this.communicationRecordsPageNum = pageNum;
+            this.getCustomerInfoList();
+        },
+        // 每页条数改变事件
+        handleCommunicationRecordsSizeChange(pageSize) {
+            this.communicationRecordsPageSize = pageSize;
+            this.communicationRecordsPageNum = 1; // 重置为第一页
+            this.getCustomerInfoList();
+        },
+        // 获取沟通摘要
+        getCommunicationAbstract() {
+            if (!this.communicationRecords || this.communicationRecords.length === 0) {
+                return '暂无沟通记录';
+            }
+            const latestRecord = this.communicationRecords[0];
+            return latestRecord.communicationAbstract || '暂无沟通摘要';
+        },
+        // 获取 AI 沟通总结
+        getCommunicationSummary() {
+            if (!this.communicationRecords || this.communicationRecords.length === 0) {
+                return '暂无沟通记录';
+            }
+            const latestRecord = this.communicationRecords[0];
+            return latestRecord.communicationSummary || '暂无 AI 沟通总结';
+        },
+        // 获取最后更新时间
+        getUpdateTime() {
+            if (!this.communicationRecords || this.communicationRecords.length === 0) {
+                return '-';
+            }
+            const latestRecord = this.communicationRecords[0];
+            return latestRecord.createTime || '-';
+        },
+        // 获取流失风险等级数值
+        getAttritionLevel() {
+            if (!this.communicationRecords || this.communicationRecords.length === 0) {
+                return 0;
+            }
+            const latestRecord = this.communicationRecords[0];
+            return parseInt(latestRecord.attritionLevel) || 0;
+        },
+        // 获取流失风险等级标签
+        getRiskLevelLabel() {
+            const level = this.getAttritionLevel();
+            const labels = ['未知', '无风险', '低风险', '中风险', '高风险'];
+            return labels[level] || '未知';
+        },
+        // 获取流失风险等级徽章样式类
+        getRiskLevelBadgeClass() {
+            const level = this.getAttritionLevel();
+            const badgeClasses = [
+                'badge-unknown',
+                'badge-none',
+                'badge-low',
+                'badge-medium',
+                'badge-high'
+            ];
+            return badgeClasses[level] || 'badge-unknown';
+        },
+        // 获取客户意向度
+        getIntentionDegree() {
+            if (!this.communicationRecords || this.communicationRecords.length === 0) {
+                return '';
+            }
+            const latestRecord = this.communicationRecords[0];
+            return latestRecord.intentionDegree || '';
+        },
+        // 根据意向度等级获取颜色样式类
+        getIntentionColorClass(grade) {
+            if (!grade) return '';
+            const gradeUpper = grade.toUpperCase();
+            const colorMap = {
+                'A': 'intention-grade-a',
+                'B': 'intention-grade-b',
+                'C': 'intention-grade-c',
+                'D': 'intention-grade-d',
+                'E': 'intention-grade-e',
+                'F': 'intention-grade-f'
+            };
+            return colorMap[gradeUpper] || '';
+        },
+        // 获取单条记录的风险等级数值
+        getRecordAttritionLevel(record) {
+            if (!record) return 0;
+            return parseInt(record.attritionLevel) || 0;
+        },
+        // 获取单条记录的风险等级标签
+        getRecordRiskLevelLabel(record) {
+            const level = this.getRecordAttritionLevel(record);
+            const labels = ['未知', '无风险', '低风险', '中风险', '高风险'];
+            return labels[level] || '未知';
+        },
+        // 获取单条记录的风险等级样式类
+        getRecordRiskLevelClass(record) {
+            const level = this.getRecordAttritionLevel(record);
+            const classes = ['risk-unknown', 'risk-none', 'risk-low', 'risk-medium', 'risk-high'];
+            return classes[level] || 'risk-unknown';
+        },
+        // 获取单条记录的客户意向度
+        getIntentionDegreeFromRecord(record) {
+            if (!record) return 0;
+            return record.intentionDegree;
+        },
+        // 获取流失风险等级样式类
+        getRiskLevelClass() {
+            const level = this.getAttritionLevel();
+            const classes = ['risk-unknown', 'risk-none', 'risk-low', 'risk-medium', 'risk-high'];
+            return classes[level] || 'risk-unknown';
+        },
+        // 获取流失风险分析
+        getRiskLevelAnalysis() {
+            const level = this.getAttritionLevel();
+            if (!this.communicationRecords || this.communicationRecords.length === 0) {
+                return '暂无分析数据';
+            }
+            const latestRecord = this.communicationRecords[0];
+            return latestRecord.attritionLevelPrompt || "暂无分析数据";
+        },
+        // 获取流失风险提示
+        getRiskLevelTip() {
+            const level = this.getAttritionLevel();
+            const tips = [
+                '暂无分析',
+                '客户稳定，可以放心。',
+                '建议定期回访，了解客户最新需求。',
+                '建议安排专项跟进，深入了解客户痛点和需求。',
+                '建议立即联系客户，了解问题原因并提供解决方案。'
+            ];
+            return tips[level] || '';
+        },
+    }
+}</script>
+
+<style scoped>
+* {
+    box-sizing: border-box;
+}
+
+.left-column {
+    display: flex;
+    flex-direction: column;
+    gap: 12px;
+}
+
+.middle-column {
+    display: flex;
+    flex-direction: column;
+    gap: 12px;
+}
+
+.right-column {
+    display: flex;
+    flex-direction: column;
+    gap: 12px;
+}
+
+.customer-container {
+    max-width: 1600px;
+    margin: 0 auto;
+    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;
+    background: linear-gradient(135deg, #f5f7fa 0%, #c3cfe2 100%);
+    padding: 8px;
+    min-height: calc(100vh - 50px);
+}
+
+@keyframes pulse {
+    0%, 100% {
+        transform: scale(1);
+    }
+    50% {
+        transform: scale(1.1);
+    }
+}
+
+.main-grid-three-columns {
+    display: grid;
+    grid-template-columns: 380px 1fr 340px;
+    gap: 12px;
+    animation: fadeIn 0.6s ease-in-out;
+    align-items: stretch;
+}
+
+@keyframes fadeIn {
+    from {
+        opacity: 0;
+        transform: translateY(20px);
+    }
+    to {
+        opacity: 1;
+        transform: translateY(0);
+    }
+}
+
+@media (max-width: 1400px) {
+    .main-grid-three-columns {
+        grid-template-columns: 360px 1fr 320px;
+        gap: 24px;
+    }
+}
+
+@media (max-width: 1200px) {
+    .main-grid-three-columns {
+        grid-template-columns: 1fr;
+    }
+}
+
+.card {
+    background: white;
+    border-radius: 12px;
+    padding: 12px;
+    margin-bottom: 12px;
+    box-shadow: 0 4px 16px rgba(0, 0, 0, 0.06);
+    transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1);
+    border: 1px solid rgba(226, 232, 240, 0.5);
+    position: relative;
+    overflow: hidden;
+}
+
+.card::before {
+    content: '';
+    position: absolute;
+    top: 0;
+    left: 0;
+    right: 0;
+    height: 3px;
+    background: linear-gradient(90deg, #667eea 0%, #764ba2 100%);
+    transform: scaleX(0);
+    transition: transform 0.4s ease;
+}
+
+.card:hover::before {
+    transform: scaleX(1);
+}
+
+.card:hover {
+    box-shadow: 0 12px 48px rgba(0, 0, 0, 0.15);
+    transform: translateY(-4px);
+    border-color: rgba(102, 126, 234, 0.3);
+}
+
+/* 高亮卡片（AI 总结） */
+.card-highlight {
+    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
+    color: white;
+    border: none;
+    box-shadow: 0 8px 32px rgba(102, 126, 234, 0.4);
+    position: relative;
+    overflow: hidden;
+}
+
+.card-highlight::after {
+    content: '';
+    position: absolute;
+    top: -50%;
+    right: -50%;
+    width: 200%;
+    height: 200%;
+    background: radial-gradient(circle, rgba(255, 255, 255, 0.1) 0%, transparent 70%);
+    animation: shimmer 3s infinite;
+}
+
+@keyframes shimmer {
+    0%, 100% {
+        transform: translate(0, 0);
+    }
+    50% {
+        transform: translate(-30%, -30%);
+    }
+}
+
+.card-highlight .card-header h3 {
+    color: white;
+}
+
+.card-highlight .summary-text {
+    color: white;
+    font-size: 17px;
+    line-height: 1.6;
+    max-height: 120px;
+    overflow-y: auto;
+    overflow-x: hidden;
+    padding-right: 4px;
+}
+
+.card-highlight .summary-text::-webkit-scrollbar {
+    width: 6px;
+}
+
+.card-highlight .summary-text::-webkit-scrollbar-track {
+    background: rgba(255, 255, 255, 0.2);
+    border-radius: 3px;
+}
+
+.card-highlight .summary-text::-webkit-scrollbar-thumb {
+    background: rgba(255, 255, 255, 0.4);
+    border-radius: 3px;
+}
+
+.card-highlight .summary-text::-webkit-scrollbar-thumb:hover {
+    background: rgba(255, 255, 255, 0.6);
+}
+
+.card-highlight .summary-meta span {
+    color: rgba(255, 255, 255, 0.9);
+}
+
+/* 表格卡片 */
+.card-table {
+    background: white;
+}
+
+/* 风险卡片 */
+.risk-card {
+    border-left: 4px solid #10b981;
+    background: linear-gradient(135deg, #f0fdf4 0%, #dcfce7 100%);
+    transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1);
+}
+
+.risk-card.risk-unknown {
+    border-left-color: #6b7280;
+    background: linear-gradient(135deg, #f9fafb 0%, #f3f4f6 100%);
+}
+
+.risk-card.risk-unknown::before {
+    background: linear-gradient(90deg, #6b7280 0%, #4b5563 100%);
+}
+
+.risk-card::before {
+    background: linear-gradient(90deg, #10b981 0%, #34d399 100%);
+}
+
+.risk-unknown .risk-badge {
+    background: linear-gradient(135deg, #6b7280 0%, #4b5563 100%);
+    box-shadow: 0 2px 8px rgba(107, 114, 128, 0.3);
+}
+
+.risk-none .risk-badge {
+    background: linear-gradient(135deg, #10b981 0%, #34d399 100%);
+    box-shadow: 0 2px 8px rgba(16, 185, 129, 0.3);
+}
+
+.risk-low .risk-badge {
+    background: linear-gradient(135deg, #3b82f6 0%, #60a5fa 100%);
+    box-shadow: 0 2px 8px rgba(59, 130, 246, 0.3);
+}
+
+.risk-medium .risk-badge {
+    background: linear-gradient(135deg, #f59e0b 0%, #fbbf24 100%);
+    box-shadow: 0 2px 8px rgba(245, 158, 11, 0.3);
+}
+
+.risk-high .risk-badge {
+    background: linear-gradient(135deg, #ef4444 0%, #f87171 100%);
+    box-shadow: 0 2px 8px rgba(239, 68, 68, 0.3);
+}
+
+.risk-card:hover {
+    transform: translateY(-2px);
+    box-shadow: 0 12px 48px rgba(0, 0, 0, 0.1);
+}
+
+/* 风险等级标签 */
+.risk-badge {
+    display: inline-flex;
+    align-items: center;
+    gap: 6px;
+    padding: 6px 14px;
+    border-radius: 8px;
+    font-size: 16px;
+    font-weight: 700;
+    color: white;
+    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.15);
+    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
+    text-shadow: 0 1px 2px rgba(0, 0, 0, 0.2);
+}
+
+.risk-badge::before {
+    content: '';
+    width: 6px;
+    height: 6px;
+    background: white;
+    border-radius: 50%;
+    animation: pulse 2s infinite;
+}
+
+@keyframes pulse {
+    0%, 100% {
+        opacity: 1;
+        transform: scale(1);
+    }
+    50% {
+        opacity: 0.5;
+        transform: scale(1.2);
+    }
+}
+
+.risk-card:hover .risk-badge {
+    transform: scale(1.05);
+}
+
+/* 风险分析内容 */
+.risk-analysis {
+    margin-top: 10px;
+    padding: 10px;
+    background: rgba(255, 255, 255, 0.7);
+    border-radius: 10px;
+    backdrop-filter: blur(10px);
+    max-height: 180px;
+    overflow-y: auto;
+    overflow-x: hidden;
+    padding-right: 4px;
+}
+
+.risk-analysis::-webkit-scrollbar {
+    width: 6px;
+}
+
+.risk-analysis::-webkit-scrollbar-track {
+    background: rgba(255, 255, 255, 0.5);
+    border-radius: 3px;
+}
+
+.risk-analysis::-webkit-scrollbar-thumb {
+    background: linear-gradient(180deg, #cbd5e1 0%, #94a3b8 100%);
+    border-radius: 3px;
+}
+
+.risk-analysis::-webkit-scrollbar-thumb:hover {
+    background: linear-gradient(180deg, #94a3b8 0%, #64748b 100%);
+}
+
+.risk-text {
+    font-size: 16px;
+    line-height: 1.7;
+    color: #475569;
+    margin: 0;
+}
+
+.risk-tip {
+    margin-top: 8px;
+    padding: 8px;
+    background: linear-gradient(135deg, rgba(255, 255, 255, 0.9) 0%, rgba(248, 250, 252, 0.9) 100%);
+    border-left: 3px solid #f59e0b;
+    border-radius: 6px;
+    font-size: 15px;
+    color: #92400e;
+    display: flex;
+    align-items: flex-start;
+    gap: 6px;
+}
+
+.risk-tip i {
+    font-size: 12px;
+    margin-top: 1px;
+    color: #f59e0b;
+}
+
+/* 关注点卡片 */
+.card-focus {
+    background: linear-gradient(135deg, #f0f9ff 0%, #e0f2fe 100%);
+    border: 2px solid #bae6fd;
+    box-shadow: 0 4px 16px rgba(186, 230, 253, 0.3);
+}
+
+.card-header {
+    display: flex;
+    justify-content: space-between;
+    align-items: center;
+    border-bottom: 1px solid #eef2ff;
+    padding-bottom: 6px;
+    margin-bottom: 10px;
+    flex-wrap: wrap;
+}
+
+.card-header h3 {
+    font-size: 19px;
+    font-weight: 700;
+    display: flex;
+    align-items: center;
+    gap: 8px;
+    color: #0f172a;
+    letter-spacing: -0.02em;
+}
+
+.records-table-wrapper {
+    overflow-x: auto;
+}
+
+/* 分页容器样式 */
+.pagination-container {
+    padding: 16px 0 12px;
+    display: flex;
+    justify-content: center;
+    background: white;
+    border-top: 1px solid #f1f5f9;
+    margin-top: 12px;
+}
+
+/* Element UI 分页样式覆盖 */
+
+.pagination-container .el-pagination li {
+    min-width: 32px;
+    height: 32px;
+    line-height: 32px;
+    border-radius: 6px;
+    transition: all 0.3s ease;
+}
+
+.pagination-container .el-pagination li:hover {
+    background: linear-gradient(135deg, rgba(102, 126, 234, 0.1) 0%, rgba(118, 75, 162, 0.1) 100%);
+    border-color: #667eea;
+}
+
+.records-table {
+    width: 100%;
+    border-collapse: collapse;
+    font-size: 15px;
+}
+
+.records-table thead {
+    background: transparent;
+    color: #475569;
+}
+
+.records-table th {
+    padding: 12px 16px;
+    text-align: center !important;
+    font-weight: 600;
+    font-size: 14px;
+    border-bottom: 2px solid #e2e8f0;
+    color: #64748b;
+}
+
+.records-table th i {
+    margin-right: 6px;
+    opacity: 0.8;
+}
+
+.records-table tbody tr {
+    border-bottom: 1px solid #f1f5f9;
+    transition: all 0.2s ease;
+}
+
+.records-table tbody tr:hover {
+    background-color: #f8fafc;
+    transform: none;
+    box-shadow: none;
+}
+
+.records-table td {
+    padding: 12px 16px;
+    vertical-align: middle;
+}
+
+.record-cell {
+    font-size: 15px;
+    color: #334155;
+    text-align: center !important;
+}
+
+/* 风险等级标签 */
+.risk-level-tag {
+    display: inline-block;
+    padding: 4px 12px;
+    border-radius: 6px;
+    font-size: 13px;
+    font-weight: 500;
+    border: 1px solid;
+}
+
+/* 客户意向度 */
+.intention-degree {
+    display: inline-block;
+    padding: 4px 12px;
+    border-radius: 6px;
+    font-size: 14px;
+    font-weight: 600;
+    color: #6366f1;
+    background: rgba(99, 102, 241, 0.08);
+    border: 1px solid rgba(99, 102, 241, 0.2);
+}
+
+.btn-view-chat {
+    background: transparent;
+    color: #667eea;
+    border: 1px solid #667eea;
+    padding: 6px 12px;
+    border-radius: 6px;
+    font-size: 14px;
+    cursor: pointer;
+    display: inline-flex;
+    align-items: center;
+    gap: 4px;
+    transition: all 0.2s ease;
+}
+
+.btn-view-chat:hover {
+    background: #f0f4ff;
+}
+
+.empty-tip {
+    color: #94a3b8;
+    font-size: 16px;
+    text-align: center;
+    padding: 40px 20px;
+    background: transparent;
+    border: none;
+}
+
+/* 沟通摘要样式 */
+.summary-text.compact {
+    max-height: 100px;
+    overflow-y: auto;
+    overflow-x: hidden;
+    line-height: 1.6;
+    font-size: 16px;
+    color: #475569;
+    padding-right: 4px;
+}
+
+.summary-text.compact::-webkit-scrollbar {
+    width: 6px;
+}
+
+.summary-text.compact::-webkit-scrollbar-track {
+    background: #f1f5f9;
+    border-radius: 3px;
+}
+
+.summary-text.compact::-webkit-scrollbar-thumb {
+    background: linear-gradient(180deg, #cbd5e1 0%, #94a3b8 100%);
+    border-radius: 3px;
+}
+
+.summary-text.compact::-webkit-scrollbar-thumb:hover {
+    background: linear-gradient(180deg, #94a3b8 0%, #64748b 100%);
+}
+
+/* AI 标签美化样式 */
+.tags-container {
+    padding: 0;
+    min-height: calc(16px * 5 + 6px * 4 + 12px * 2);
+    overflow-y: auto;
+    overflow-x: hidden;
+    display: flex;
+    flex-direction: column;
+}
+
+.tags-container::-webkit-scrollbar {
+    width: 6px;
+}
+
+.tags-container::-webkit-scrollbar-track {
+    background: #f1f5f9;
+    border-radius: 3px;
+}
+
+.tags-container::-webkit-scrollbar-thumb {
+    background: linear-gradient(180deg, #cbd5e1 0%, #94a3b8 100%);
+    border-radius: 3px;
+}
+
+.tags-container::-webkit-scrollbar-thumb:hover {
+    background: linear-gradient(180deg, #94a3b8 0%, #64748b 100%);
+}
+
+/* 标签列表 - 每行一个 */
+.tags-list {
+    display: flex;
+    flex-direction: column;
+    gap: 6px;
+    margin-bottom: 6px;
+}
+
+.tag-item {
+    display: flex;
+    align-items: center;
+    gap: 6px;
+    padding: 6px 10px;
+    background: linear-gradient(135deg, #f8fafc 0%, #f1f5f9 100%);
+    border: 1px solid #e2e8f0;
+    border-radius: 6px;
+    font-size: 15px;
+    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
+    cursor: default;
+    position: relative;
+    overflow: hidden;
+}
+
+.tag-item::before {
+    content: '';
+    position: absolute;
+    top: 0;
+    left: 0;
+    width: 4px;
+    height: 100%;
+    background: linear-gradient(180deg, #94a3b8 0%, #64748b 100%);
+    transition: width 0.3s ease;
+}
+
+.tag-item:hover {
+    background: linear-gradient(135deg, #f1f5f9 0%, #e2e8f0 100%);
+    border-color: #cbd5e1;
+    transform: translateX(6px);
+    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.08);
+}
+
+.tag-item:hover::before {
+    width: 5px;
+    background: linear-gradient(180deg, #3b82f6 0%, #2563eb 100%);
+}
+
+.tag-highlight {
+    background: linear-gradient(135deg, #eff6ff 0%, #dbeafe 100%);
+    border-color: #bfdbfe;
+}
+
+.tag-highlight::before {
+    background: linear-gradient(180deg, #3b82f6 0%, #2563eb 100%);
+}
+
+.tag-key {
+    font-weight: 600;
+    color: #475569;
+    white-space: nowrap;
+    flex-shrink: 0;
+    font-size: 15px;
+}
+
+.tag-separator {
+    color: #94a3b8;
+    font-weight: 300;
+    flex-shrink: 0;
+    font-size: 15px;
+}
+
+.tag-value {
+    color: #1e293b;
+    font-weight: 500;
+    word-break: break-word;
+    flex: 1;
+    min-width: 0;
+    font-size: 15px;
+}
+
+.empty-tags {
+    display: flex;
+    flex-direction: column;
+    align-items: center;
+    justify-content: center;
+    padding: 40px 20px;
+    color: #94a3b8;
+    font-size: 17px;
+    background: linear-gradient(135deg, rgba(248, 250, 252, 0.5) 0%, rgba(241, 245, 249, 0.5) 100%);
+    border-radius: 12px;
+    border: 2px dashed #e2e8f0;
+}
+
+.empty-tags i {
+    font-size: 32px;
+    margin-bottom: 12px;
+    opacity: 0.5;
+}
+
+.tags-actions {
+    display: flex;
+    justify-content: center;
+    padding: 16px 0;
+    border-top: 1px solid #f1f5f9;
+    margin-top: auto;
+    background: white;
+    position: sticky;
+    bottom: 0;
+    z-index: 10;
+}
+
+.btn-expand-tags,
+.btn-collapse-tags {
+    background: transparent;
+    color: #667eea;
+    border: 1px solid #667eea;
+    padding: 8px 16px;
+    border-radius: 6px;
+    font-size: 16px;
+    cursor: pointer;
+    display: inline-flex;
+    align-items: center;
+    gap: 6px;
+    transition: all 0.2s ease;
+}
+
+.btn-expand-tags:hover,
+.btn-collapse-tags:hover {
+    background: rgba(102, 126, 234, 0.05);
+    border-color: #5a67d8;
+    color: #5a67d8;
+}
+
+.btn-expand-tags:active,
+.btn-collapse-tags:active {
+    transform: scale(0.98);
+}
+
+/* 微信风格聊天弹窗 */
+.chat-dialog-overlay {
+    position: fixed;
+    top: 0;
+    left: 0;
+    right: 0;
+    bottom: 0;
+    background: rgba(0, 0, 0, 0.5);
+    display: flex;
+    align-items: center;
+    justify-content: center;
+    z-index: 9999;
+    backdrop-filter: blur(4px);
+}
+
+.chat-dialog {
+    background: white;
+    border-radius: 16px;
+    width: 90%;
+    max-width: 800px;
+    height: 600px;
+    display: flex;
+    flex-direction: column;
+    box-shadow: 0 8px 32px rgba(0, 0, 0, 0.3);
+    animation: slideIn 0.3s ease-out;
+    position: relative;
+}
+
+@keyframes slideIn {
+    from {
+        opacity: 0;
+        transform: translateY(-20px);
+    }
+    to {
+        opacity: 1;
+        transform: translateY(0);
+    }
+}
+
+.chat-dialog-header {
+    display: flex;
+    justify-content: space-between;
+    align-items: center;
+    padding: 16px 20px;
+    border-bottom: 1px solid #eef2ff;
+    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
+    border-radius: 16px 16px 0 0;
+    color: white;
+}
+
+.chat-title {
+    display: flex;
+    align-items: center;
+    gap: 10px;
+    font-size: 16px;
+    font-weight: 700;
+}
+
+.btn-close {
+    position: absolute;
+    top: 16px;
+    right: 16px;
+    background: white;
+    border: 2px solid #e2e8f0;
+    color: #1a202c;
+    width: 36px;
+    height: 36px;
+    border-radius: 50%;
+    cursor: pointer;
+    display: flex;
+    align-items: center;
+    justify-content: center;
+    transition: all 0.3s ease;
+    font-size: 24px;
+    font-weight: bold;
+    line-height: 1;
+    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.15);
+    z-index: 10;
+}
+
+.btn-close:hover {
+    background: #ef4444;
+    border-color: #ef4444;
+    color: white;
+    transform: rotate(90deg) scale(1.1);
+    box-shadow: 0 4px 16px rgba(239, 68, 68, 0.4);
+}
+
+.chat-dialog-body {
+    flex: 1;
+    overflow-y: auto;
+    padding: 20px;
+    background: #f5f7fa;
+}
+
+.chat-messages {
+    display: flex;
+    flex-direction: column;
+    gap: 16px;
+}
+
+.message-item {
+    display: flex;
+    align-items: flex-start;
+    margin-bottom: 8px;
+}
+
+.message-left {
+    justify-content: flex-start;
+}
+
+.message-right {
+    justify-content: flex-end;
+}
+
+/* 客户消息强制布局：头像在右 */
+.message-item-customer {
+    display: flex !important;
+    flex-direction: row !important;
+    justify-content: flex-end !important;
+    gap: 10px !important;
+}
+
+.message-wrapper {
+    display: flex;
+    align-items: flex-start;
+    gap: 10px;
+    max-width: 75%;
+}
+
+.message-wrapper-left {
+    flex-direction: row;
+}
+
+.message-name {
+    font-size: 12px;
+    color: #94a3b8;
+    white-space: nowrap;
+    text-align: left;
+    margin-bottom: 4px;
+    line-height: 1.2;
+}
+
+.message-name-ai {
+    color: #667eea;
+    font-weight: 500;
+}
+
+.message-avatar {
+    width: 32px;
+    height: 32px;
+    border-radius: 6px;
+    overflow: hidden;
+    flex-shrink: 0;
+    box-shadow: 0 2px 6px rgba(0, 0, 0, 0.12);
+    background: #f0f0f0;
+}
+
+.message-avatar img {
+    width: 100%;
+    height: 100%;
+    object-fit: cover;
+    transition: transform 0.3s ease;
+}
+
+.message-avatar:hover img {
+    transform: scale(1.1);
+}
+
+.message-wrapper-left .message-avatar {
+    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
+    display: flex;
+    align-items: center;
+    justify-content: center;
+    flex-shrink: 0;
+}
+
+.message-wrapper-right .message-avatar {
+    background: linear-gradient(135deg, #10b981 0%, #059669 100%);
+    display: flex;
+    align-items: center;
+    justify-content: center;
+    flex-shrink: 0;
+}
+
+.message-content {
+    display: flex;
+    flex-direction: column;
+    max-width: calc(100% - 42px);
+}
+
+.message-wrapper-left .message-content {
+    align-items: flex-start;
+    margin-left: 4px;
+}
+
+.message-wrapper-right .message-content {
+    align-items: flex-end !important;
+    margin-right: 4px;
+}
+
+/* 客户聊天内容容器 */
+.message-content-right {
+    flex: 0 0 auto !important;
+    max-width: calc(100% - 42px) !important;
+    display: flex;
+    align-items: flex-start !important;
+}
+
+.message-bubble {
+    background: white;
+    padding: 9px 13px;
+    border-radius: 6px;
+    font-size: 14px;
+    line-height: 1.5;
+    color: #0f172a;
+    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.08);
+    word-break: break-word;
+    position: relative;
+    max-width: 500px;
+}
+
+.message-bubble::before {
+    content: '';
+    position: absolute;
+    left: -6px;
+    top: 12px;
+    width: 0;
+    height: 0;
+    border-top: 5px solid transparent;
+    border-bottom: 5px solid transparent;
+    border-right: 6px solid white;
+}
+
+.message-bubble-right {
+    background: #d9fdd3;
+    color: #0f172a;
+    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.08);
+    display: inline-block;
+    position: relative;
+}
+
+.message-bubble-right::before {
+    content: '';
+    position: absolute;
+    right: -6px;
+    left: auto;
+    top: 16px !important;
+    transform: none !important;
+    width: 0;
+    height: 0;
+    border-top: 5px solid transparent;
+    border-bottom: 5px solid transparent;
+    border-left: 6px solid #d9fdd3;
+    border-right: none;
+}
+
+.empty-chat-tip {
+    display: flex;
+    flex-direction: column;
+    align-items: center;
+    justify-content: center;
+    padding: 60px 20px;
+    color: #94a3b8;
+    font-size: 14px;
+}
+
+.empty-chat-tip i {
+    font-size: 48px;
+    margin-bottom: 12px;
+    opacity: 0.5;
+}
+
+/* 客户画像样式 */
+.profile-grid {
+    display: flex;
+    flex-direction: column;
+    gap: 4px;
+    max-height: 350px;
+    overflow-y: auto;
+    overflow-x: hidden;
+    padding-right: 4px;
+    padding-top: 0;
+}
+
+.profile-grid::-webkit-scrollbar {
+    width: 6px;
+}
+
+.profile-grid::-webkit-scrollbar-track {
+    background: #f1f5f9;
+    border-radius: 3px;
+}
+
+.profile-grid::-webkit-scrollbar-thumb {
+    background: linear-gradient(180deg, #cbd5e1 0%, #94a3b8 100%);
+    border-radius: 3px;
+}
+
+.profile-grid::-webkit-scrollbar-thumb:hover {
+    background: linear-gradient(180deg, #94a3b8 0%, #64748b 100%);
+}
+
+.profile-item {
+    display: grid;
+    grid-template-columns: 42% 58%;
+    align-items: flex-start;
+    gap: 6px;
+    padding: 4px 10px;
+    border-radius: 6px;
+    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
+    background: linear-gradient(135deg, #f8fafc 0%, #f1f5f9 100%);
+    border: 1px solid #e2e8f0;
+    word-break: break-word;
+}
+
+.profile-item:hover {
+    background: linear-gradient(135deg, #f1f5f9 0%, #e2e8f0 100%);
+    transform: translateX(4px);
+    box-shadow: 0 2px 6px rgba(0, 0, 0, 0.06);
+    border-color: #cbd5e1;
+}
+
+.profile-item-main {
+    background: linear-gradient(135deg, #eff6ff 0%, #dbeafe 100%);
+    border-color: #bfdbfe;
+    position: sticky;
+    top: 0;
+    z-index: 10;
+    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.08);
+}
+
+.profile-item-main:hover {
+    background: linear-gradient(135deg, #dbeafe 0%, #bfdbfe 100%);
+}
+
+.profile-item-full {
+    grid-template-columns: 42% 58%;
+}
+
+.profile-item .label {
+    font-size: 15px;
+    color: #64748b;
+    font-weight: 600;
+    white-space: normal;
+    display: flex;
+    align-items: center;
+    gap: 4px;
+    line-height: 1.4;
+    min-width: 0;
+}
+
+.profile-item .label i {
+    color: #94a3b8;
+    font-size: 12px;
+    width: 14px;
+    text-align: center;
+    flex-shrink: 0;
+}
+
+.profile-item .value {
+    font-size: 16px;
+    color: #0f172a;
+    font-weight: 500;
+    word-break: break-word;
+    line-height: 1.4;
+    min-width: 0;
+}
+
+.profile-item .value.highlight {
+    color: #0369a1;
+    font-size: 16px;
+    font-weight: 600;
+}
+
+.profile-item .value.long-text {
+    color: #334155;
+    font-weight: 400;
+}
+
+.update-time-corner {
+    position: absolute;
+    bottom: 12px;
+    right: 16px;
+    font-size: 12px;
+    color: #94a3b8;
+    font-style: italic;
+}
+
+/* 客户关注点 & 意向度样式 */
+.focus-points {
+    padding: 0;
+    margin-bottom: 10px;
+}
+
+.focus-title {
+    font-size: 17px;
+    color: #64748b;
+    font-weight: 600;
+    margin-bottom: 8px;
+    display: flex;
+    align-items: center;
+    gap: 6px;
+}
+
+.focus-title i {
+    color: #3b82f6;
+    font-size: 14px;
+}
+
+.focus-list {
+    list-style: none;
+    padding: 0;
+    margin: 0;
+    max-height: 200px;
+    overflow-y: auto;
+    overflow-x: hidden;
+    padding-right: 4px;
+}
+
+.focus-list::-webkit-scrollbar {
+    width: 6px;
+}
+
+.focus-list::-webkit-scrollbar-track {
+    background: #f1f5f9;
+    border-radius: 3px;
+}
+
+.focus-list::-webkit-scrollbar-thumb {
+    background: linear-gradient(180deg, #cbd5e1 0%, #94a3b8 100%);
+    border-radius: 3px;
+}
+
+.focus-list::-webkit-scrollbar-thumb:hover {
+    background: linear-gradient(180deg, #94a3b8 0%, #64748b 100%);
+}
+
+.focus-item {
+    display: flex;
+    align-items: flex-start;
+    gap: 6px;
+    padding: 6px 10px;
+    margin-bottom: 6px;
+    background: linear-gradient(135deg, #f8fafc 0%, #f1f5f9 100%);
+    border-radius: 6px;
+    border: 1px solid #e2e8f0;
+    transition: all 0.3s ease;
+    font-size: 15px;
+    color: #334155;
+    line-height: 1.5;
+}
+
+.focus-item:hover {
+    background: linear-gradient(135deg, #eff6ff 0%, #dbeafe 100%);
+    border-color: #bfdbfe;
+    transform: translateX(4px);
+    box-shadow: 0 2px 6px rgba(59, 130, 246, 0.1);
+}
+
+.focus-item i {
+    color: #3b82f6;
+    font-size: 10px;
+    margin-top: 1px;
+    flex-shrink: 0;
+}
+
+/* 意向度样式 - 水印风格 */
+.intention-section {
+    margin-top: 10px;
+    padding-top: 8px;
+    border-top: 1px solid #e2e8f0;
+}
+
+.intention-header {
+    margin-bottom: 6px;
+    display: flex;
+    align-items: center;
+    gap: 6px;
+}
+
+.intention-info-icon {
+    color: #94a3b8;
+    font-size: 16px;
+    cursor: pointer;
+    transition: all 0.3s ease;
+}
+
+.intention-info-icon:hover {
+    color: #3b82f6;
+}
+
+/* 意向度提示框样式 */
+.intention-tooltip {
+    line-height: 1.8;
+    font-size: 13px;
+}
+
+.intention-tooltip div {
+    padding: 2px 0;
+}
+
+.intention-tooltip strong {
+    color: #1e293b;
+    font-weight: 600;
+}
+
+.intention-label {
+    font-size: 16px;
+    font-weight: 600;
+    color: #64748b;
+    display: flex;
+    align-items: center;
+    gap: 4px;
+}
+
+.intention-label::before {
+    content: '';
+    width: 3px;
+    height: 14px;
+    background: linear-gradient(180deg, #3b82f6 0%, #2563eb 100%);
+    border-radius: 2px;
+}
+
+/* 水印风格意向度显示 - 按等级着色 */
+.intention-watermark {
+    font-size: 59px;
+    font-weight: 800;
+    text-align: center;
+    padding: 18px 12px;
+    border-radius: 10px;
+    border: 2px solid;
+    position: relative;
+    overflow: hidden;
+    letter-spacing: 6px;
+    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.08);
+    transition: all 0.3s ease;
+}
+
+/* A 级 - 金色/绿色，最高级别 */
+.intention-grade-a {
+    background: linear-gradient(135deg, #fef3c7 0%, #fde68a 50%, #fef3c7 100%);
+    border-color: #f59e0b;
+    color: #92400e;
+    text-shadow: 0 2px 4px rgba(146, 64, 14, 0.2);
+}
+
+.intention-grade-a::after {
+    content: 'A';
+    position: absolute;
+    top: 50%;
+    left: 50%;
+    transform: translate(-50%, -50%) rotate(-25deg);
+    font-size: 90px;
+    font-weight: 900;
+    color: rgba(245, 158, 11, 0.08);
+    z-index: 0;
+    pointer-events: none;
+}
+
+/* B 级 - 蓝色 */
+.intention-grade-b {
+    background: linear-gradient(135deg, #dbeafe 0%, #bfdbfe 50%, #dbeafe 100%);
+    border-color: #3b82f6;
+    color: #1e40af;
+    text-shadow: 0 2px 4px rgba(30, 64, 175, 0.2);
+}
+
+.intention-grade-b::after {
+    content: 'B';
+    position: absolute;
+    top: 50%;
+    left: 50%;
+    transform: translate(-50%, -50%) rotate(-25deg);
+    font-size: 90px;
+    font-weight: 900;
+    color: rgba(59, 130, 246, 0.08);
+    z-index: 0;
+    pointer-events: none;
+}
+
+/* C 级 - 紫色 */
+.intention-grade-c {
+    background: linear-gradient(135deg, #e9d5ff 0%, #d8b4fe 50%, #e9d5ff 100%);
+    border-color: #a855f7;
+    color: #6b21a8;
+    text-shadow: 0 2px 4px rgba(107, 33, 168, 0.2);
+}
+
+.intention-grade-c::after {
+    content: 'C';
+    position: absolute;
+    top: 50%;
+    left: 50%;
+    transform: translate(-50%, -50%) rotate(-25deg);
+    font-size: 90px;
+    font-weight: 900;
+    color: rgba(168, 85, 247, 0.08);
+    z-index: 0;
+    pointer-events: none;
+}
+
+/* D 级 - 橙色 */
+.intention-grade-d {
+    background: linear-gradient(135deg, #fed7aa 0%, #fdba74 50%, #fed7aa 100%);
+    border-color: #f97316;
+    color: #9a3412;
+    text-shadow: 0 2px 4px rgba(154, 52, 18, 0.2);
+}
+
+.intention-grade-d::after {
+    content: 'D';
+    position: absolute;
+    top: 50%;
+    left: 50%;
+    transform: translate(-50%, -50%) rotate(-25deg);
+    font-size: 90px;
+    font-weight: 900;
+    color: rgba(249, 115, 22, 0.08);
+    z-index: 0;
+    pointer-events: none;
+}
+
+/* E 级 - 粉红色 */
+.intention-grade-e {
+    background: linear-gradient(135deg, #fbcfe8 0%, #f9a8d4 50%, #fbcfe8 100%);
+    border-color: #ec4899;
+    color: #9d174d;
+    text-shadow: 0 2px 4px rgba(157, 23, 77, 0.2);
+}
+
+.intention-grade-e::after {
+    content: 'E';
+    position: absolute;
+    top: 50%;
+    left: 50%;
+    transform: translate(-50%, -50%) rotate(-25deg);
+    font-size: 90px;
+    font-weight: 900;
+    color: rgba(236, 72, 153, 0.08);
+    z-index: 0;
+    pointer-events: none;
+}
+
+/* F 级 - 红色，最低级别 */
+.intention-grade-f {
+    background: linear-gradient(135deg, #fecaca 0%, #fca5a5 50%, #fecaca 100%);
+    border-color: #ef4444;
+    color: #991b1b;
+    text-shadow: 0 2px 4px rgba(153, 27, 27, 0.2);
+}
+
+.intention-grade-f::after {
+    content: 'F';
+    position: absolute;
+    top: 50%;
+    left: 50%;
+    transform: translate(-50%, -50%) rotate(-25deg);
+    font-size: 90px;
+    font-weight: 900;
+    color: rgba(239, 68, 68, 0.08);
+    z-index: 0;
+    pointer-events: none;
+}
+
+.intention-watermark span {
+    position: relative;
+    z-index: 1;
+}
+
+/* 暂无评级提示 */
+.no-intention-tip {
+    text-align: center;
+    padding: 18px 12px;
+    font-size: 16px;
+    color: #94a3b8;
+    font-style: italic;
+    background: linear-gradient(135deg, rgba(248, 250, 252, 0.5) 0%, rgba(241, 245, 249, 0.5) 100%);
+    border-radius: 10px;
+    border: 2px dashed #e2e8f0;
+}
+
+.card-header h3 i {
+    font-size: 20px;
+    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
+    -webkit-background-clip: text;
+    -webkit-text-fill-color: transparent;
+    background-clip: text;
+}
+
+.card-highlight .card-header h3 i {
+    color: white;
+    background: none;
+    -webkit-text-fill-color: white;
+}
+
+/* 统一为 CRM 客户分析报告风格（覆盖） */
+.customer-container {
+    max-width: 100%;
+    padding: 12px;
+    background: #f4f6fa;
+}
+
+.main-grid-three-columns {
+    grid-template-columns: 300px minmax(640px, 1fr) 320px;
+    gap: 12px;
+    align-items: start;
+}
+
+.card {
+    border-radius: 10px;
+    border: 1px solid #e6ebf2;
+    box-shadow: 0 1px 3px rgba(15, 23, 42, 0.06);
+    margin-bottom: 10px;
+    padding: 12px;
+    background: #fff;
+}
+
+.card::before {
+    display: none;
+}
+
+.card:hover {
+    transform: none;
+    box-shadow: 0 2px 8px rgba(15, 23, 42, 0.08);
+    border-color: #dbe4f0;
+}
+
+.card-header {
+    border-bottom: 1px solid #edf1f7;
+    margin-bottom: 10px;
+    padding-bottom: 8px;
+}
+
+.card-header h3 {
+    font-size: 16px;
+    font-weight: 600;
+    color: #1f2937;
+}
+
+.card-header h3 i {
+    width: 18px;
+    height: 18px;
+    border-radius: 4px;
+    font-size: 10px;
+    background: #4f7cff;
+    box-shadow: none;
+    -webkit-text-fill-color: #fff;
+}
+
+.summary-text.compact {
+    font-size: 14px;
+    line-height: 1.75;
+    color: #334155;
+    max-height: 132px;
+}
+
+.risk-card,
+.card-focus {
+    background: #fff;
+    border: 1px solid #e6ebf2;
+}
+
+.risk-analysis {
+    background: #f8fafc;
+    border: 1px solid #edf2f7;
+}
+
+/* 风险徽章改为标签风格 */
+.risk-badge {
+    display: inline-flex;
+    align-items: center;
+    gap: 6px;
+    padding: 5px 10px;
+    border-radius: 10px;
+    font-size: 13px;
+    font-weight: 600;
+    border: 1px solid #e5eaf1;
+    box-shadow: none;
+    transition: all 0.2s ease;
+    text-shadow: none;
+}
+
+.risk-badge::before {
+    content: '';
+    width: 8px;
+    height: 8px;
+    border-radius: 3px;
+    background: currentColor;
+    opacity: 0.35;
+}
+
+.risk-card:hover .risk-badge {
+    transform: translateY(-1px);
+}
+
+.risk-unknown .risk-badge {
+    background: #f8fafc;
+    border-color: #e5eaf1;
+    color: #64748b;
+}
+
+.risk-none .risk-badge {
+    background: #f0fdf4;
+    border-color: #bbf7d0;
+    color: #16a34a;
+}
+
+.risk-low .risk-badge {
+    background: #eff6ff;
+    border-color: #bfdbfe;
+    color: #2563eb;
+}
+
+.risk-medium .risk-badge {
+    background: #fffbeb;
+    border-color: #fde68a;
+    color: #d97706;
+}
+
+.risk-high .risk-badge {
+    background: #fef2f2;
+    border-color: #fecaca;
+    color: #dc2626;
+}
+
+/* 客户意向度：回滚为原来的“大水印渐变”样式（使用上方原始定义） */
+
+.tag-item,
+.focus-item,
+.profile-item {
+    background: #f8fafc;
+    border-color: #e5eaf1;
+}
+
+.records-table th {
+    background: #f8fafc;
+    color: #475569;
+}
+
+.records-table tbody tr:hover {
+    background: #f8fbff;
+}
+
+
+</style>

src/views/qw/externalContact/deptIndex.vue

@@ -365,7 +365,62 @@
           </div>
         </template>
       </el-table-column>
-
+      <el-table-column label="流失风险" align="center" prop="attritionLevel">
+        <template slot-scope="scope">
+          <el-tag v-if="scope.row.attritionLevel == null" type="info">未分析</el-tag>
+          <el-tag v-if="scope.row.attritionLevel === 0" type="info">未知</el-tag>
+          <el-tag v-else-if="scope.row.attritionLevel === 1" type="success">无风险</el-tag>
+          <el-tag v-else-if="scope.row.attritionLevel === 2" type="info">低风险</el-tag>
+          <el-tag v-else-if="scope.row.attritionLevel === 3" type="warning">中风险</el-tag>
+          <el-tag v-else-if="scope.row.attritionLevel === 4" type="danger">高风险</el-tag>
+        </template>
+      </el-table-column>
+      <el-table-column label="意向度" align="center" prop="intentionDegree">
+        <template slot-scope="scope">
+          <el-tag v-if="scope.row.intentionDegree !== null && scope.row.intentionDegree !== undefined && scope.row.intentionDegree !== ''">
+            {{ scope.row.intentionDegree }}
+          </el-tag>
+          <span v-else>-</span>
+        </template>
+      </el-table-column>
+      <el-table-column label="关注点" align="center" prop="customerFocusJson" width="220">
+        <template slot-scope="scope">
+          <div v-if="parseFocusPoints(scope.row.customerFocusJson).length" style="text-align: left;">
+            <el-tooltip
+              v-for="(item, index) in parseFocusPoints(scope.row.customerFocusJson).slice(0, 2)"
+              :key="index"
+              placement="top"
+              effect="light"
+            >
+              <div slot="content" style="max-width: 420px; word-break: break-word;">
+                {{ item }}
+              </div>
+              <el-tag style="margin: 0 6px 6px 0; max-width: 100%; background: #fff; border: 1px solid #dcdfe6; color: #606266;">
+                {{ shortenText(item, 14) }}
+              </el-tag>
+            </el-tooltip>
+            <el-tooltip
+              v-if="parseFocusPoints(scope.row.customerFocusJson).length > 2"
+              placement="top"
+              effect="light"
+            >
+              <div slot="content" style="max-width: 420px;">
+                <div
+                  v-for="(item, idx) in parseFocusPoints(scope.row.customerFocusJson).slice(2)"
+                  :key="'focus-more-' + idx"
+                  style="margin-bottom: 4px;"
+                >
+                  {{ item }}
+                </div>
+              </div>
+              <el-tag style="margin: 0 6px 6px 0; background: #fff; border: 1px solid #dcdfe6; color: #606266;">
+                +{{ parseFocusPoints(scope.row.customerFocusJson).length - 2 }}
+              </el-tag>
+            </el-tooltip>
+          </div>
+          <span v-else>-</span>
+        </template>
+      </el-table-column>
       <el-table-column label="状态" align="center" prop="status" width="120px" >
         <template slot-scope="scope">
           <dict-tag :options="statusOptions" :value="scope.row.status"/>
@@ -507,6 +562,13 @@
             @click="healthHandledetails(scope.row)"
           >健康档案
           </el-button>
+          <el-button
+          v-if="scope.row.attritionLevel !== null && scope.row.attritionLevel !== undefined"
+          size="mini"
+          type="text"
+          @click="openAiDrawer(scope.row)"
+          v-hasPermi="['qw:externalContact:analyze:list']"
+        >AI 分析</el-button>
         </template>
       </el-table-column>
     </el-table>
@@ -800,6 +862,20 @@
       :visible.sync="showUser.open">
       <userDetails  ref="userDetails" />
     </el-drawer>
+    <el-drawer
+    size="75%"
+    :title="aiAnalyze.title"
+    :visible.sync="aiAnalyze.open"
+    append-to-body
+  >
+    <customer-detail
+      ref="customerAiDetail"
+      :analyze-user-id="aiAnalyze.userId"
+      :analyze-external-user-id="aiAnalyze.externalUserId"
+      :analyze-corp-id="aiAnalyze.corpId"
+      :customer-row="aiAnalyze.customerRow"
+    />
+  </el-drawer>
   </div>
 </template>
 
@@ -836,10 +912,11 @@ import {editTalk} from "@/api/qw/externalContactInfo";
 import healthRecordDetails from '@/views/store/components/healthRecordDetails.vue'
 import userDetails from '@/views/store/components/userDetails.vue';
 import PaginationMore from "../../../components/PaginationMore/index.vue";
+import customerDetail from './customerDetail.vue';
 
 export default {
   name: "deptExternalContact",
-  components:{PaginationMore, mycustomer,customerDetails,SopDialog,selectUser,info,healthRecordDetails,userDetails},
+  components:{PaginationMore, mycustomer,customerDetails,SopDialog,selectUser,info,healthRecordDetails,userDetails,customerDetail},
   data() {
     return {
 
@@ -1052,7 +1129,15 @@ export default {
       },
       tongueReportParams: {
         userId: null,
-      }
+      },
+      aiAnalyze: {
+        title: "AI 分析",
+        open: false,
+        userId: null,
+        externalUserId: null,
+        corpId: null,
+        customerRow: null,
+      },
     };
   },
   created() {
@@ -1102,7 +1187,41 @@ export default {
 
   },
   methods: {
-
+    shortenText(text, maxLen = 16) {
+      const str = text == null ? '' : String(text);
+      if (str.length <= maxLen) return str;
+      return str.slice(0, maxLen) + '...';
+    },
+    parseFocusPoints(value) {
+      if (!value) return [];
+      if (Array.isArray(value)) {
+        return value.map(item => String(item).trim()).filter(Boolean);
+      }
+      if (typeof value === 'string') {
+        const raw = value.trim();
+        if (!raw) return [];
+        try {
+          const parsed = JSON.parse(raw);
+          if (Array.isArray(parsed)) {
+            return parsed.map(item => String(item).trim()).filter(Boolean);
+          }
+          if (typeof parsed === 'string') {
+            return [parsed.trim()].filter(Boolean);
+          }
+        } catch (e) {
+          // ignore parse error and use raw fallback
+        }
+        return [raw.replace(/^\[|\]$/g, '').replace(/["']/g, '').trim()].filter(Boolean);
+      }
+      return [String(value).trim()].filter(Boolean);
+    },
+    openAiDrawer(row) {
+      this.aiAnalyze.userId = row.userId;
+      this.aiAnalyze.externalUserId = row.operUserid ;
+      this.aiAnalyze.corpId = row.corpId ;
+      this.aiAnalyze.customerRow = row;
+      this.aiAnalyze.open = true;
+    },
     onQwUserNameClear() {
       this.queryParams.qwUserId = null;  // 同时清空 qwUserId
     },

src/views/qw/externalContact/index.vue

@@ -401,6 +401,62 @@
           </div>
         </template>
       </el-table-column>
+      <el-table-column label="流失风险" align="center" prop="attritionLevel">
+        <template slot-scope="scope">
+          <el-tag v-if="scope.row.attritionLevel == null" type="info">未分析</el-tag>
+          <el-tag v-if="scope.row.attritionLevel === 0" type="info">未知</el-tag>
+          <el-tag v-else-if="scope.row.attritionLevel === 1" type="success">无风险</el-tag>
+          <el-tag v-else-if="scope.row.attritionLevel === 2" type="info">低风险</el-tag>
+          <el-tag v-else-if="scope.row.attritionLevel === 3" type="warning">中风险</el-tag>
+          <el-tag v-else-if="scope.row.attritionLevel === 4" type="danger">高风险</el-tag>
+        </template>
+      </el-table-column>
+      <el-table-column label="意向度" align="center" prop="intentionDegree">
+        <template slot-scope="scope">
+          <el-tag v-if="scope.row.intentionDegree !== null && scope.row.intentionDegree !== undefined && scope.row.intentionDegree !== ''">
+            {{ scope.row.intentionDegree }}
+          </el-tag>
+          <span v-else>-</span>
+        </template>
+      </el-table-column>
+      <el-table-column label="关注点" align="center" prop="customerFocusJson" width="220">
+        <template slot-scope="scope">
+          <div v-if="parseFocusPoints(scope.row.customerFocusJson).length" style="text-align: left;">
+            <el-tooltip
+              v-for="(item, index) in parseFocusPoints(scope.row.customerFocusJson).slice(0, 2)"
+              :key="index"
+              placement="top"
+              effect="light"
+            >
+              <div slot="content" style="max-width: 420px; word-break: break-word;">
+                {{ item }}
+              </div>
+              <el-tag style="margin: 0 6px 6px 0; max-width: 100%; background: #fff; border: 1px solid #dcdfe6; color: #606266;">
+                {{ shortenText(item, 14) }}
+              </el-tag>
+            </el-tooltip>
+            <el-tooltip
+              v-if="parseFocusPoints(scope.row.customerFocusJson).length > 2"
+              placement="top"
+              effect="light"
+            >
+              <div slot="content" style="max-width: 420px;">
+                <div
+                  v-for="(item, idx) in parseFocusPoints(scope.row.customerFocusJson).slice(2)"
+                  :key="'focus-more-' + idx"
+                  style="margin-bottom: 4px;"
+                >
+                  {{ item }}
+                </div>
+              </div>
+              <el-tag style="margin: 0 6px 6px 0; background: #fff; border: 1px solid #dcdfe6; color: #606266;">
+                +{{ parseFocusPoints(scope.row.customerFocusJson).length - 2 }}
+              </el-tag>
+            </el-tooltip>
+          </div>
+          <span v-else>-</span>
+        </template>
+      </el-table-column>
       <el-table-column label="是否回复" align="center" prop="isReply" width="120px" >
         <template slot-scope="scope">
           <span v-if="scope.row.isReply === 1"><el-tag type="success">已回复</el-tag></span>
@@ -566,6 +622,13 @@
           >
             修改状态
           </el-button>
+          <el-button
+                v-if="scope.row.attritionLevel !== null && scope.row.attritionLevel !== undefined"
+                size="mini"
+                type="text"
+                @click="openAiDrawer(scope.row)"
+                v-hasPermi="['qw:externalContact:analyze:list']"
+              >AI 分析</el-button>
         </template>
       </el-table-column>
     </el-table>
@@ -577,7 +640,20 @@
       :limit.sync="queryParams.pageSize"
       @pagination="getList"
     />
-
+    <el-drawer
+    size="75%"
+    :title="aiAnalyze.title"
+    :visible.sync="aiAnalyze.open"
+    append-to-body
+  >
+    <customer-detail
+      ref="customerAiDetail"
+      :analyze-user-id="aiAnalyze.userId"
+      :analyze-external-user-id="aiAnalyze.externalUserId"
+      :analyze-corp-id="aiAnalyze.corpId"
+      :customer-row="aiAnalyze.customerRow"
+    />
+  </el-drawer>
     <el-drawer size="75%" :title="show.title" :visible.sync="show.open">
       <customer-details  ref="customerDetails" @refreshList="refreshList"/>
     </el-drawer>
@@ -958,9 +1034,10 @@ import PaginationMore from "../../../components/PaginationMore/index.vue";
 import userDetails from '@/views/store/components/userDetails.vue';
 import {courseList, videoList} from "@/api/course/courseRedPacketLog";
 import Collection from './collection.vue';
+import customerDetail from './customerDetail.vue';
 export default {
   name: "ExternalContact",
-  components:{PaginationMore, mycustomer,customerDetails,SopDialog,selectUser,info,userDetails,collection},
+  components:{PaginationMore, mycustomer,customerDetails,customerDetail,SopDialog,selectUser,info,userDetails,collection},
   data() {
     return {
       projectOptions: [],
@@ -1190,6 +1267,14 @@ export default {
       rules: {
       },
       userId:null,
+      aiAnalyze: {
+        title: "AI 分析",
+        open: false,
+        userId: null,
+        externalUserId: null,
+        corpId: null,
+        customerRow: null,
+      },
     };
   },
   created() {
@@ -1242,6 +1327,41 @@ export default {
 
   },
   methods: {
+    shortenText(text, maxLen = 16) {
+      const str = text == null ? '' : String(text);
+      if (str.length <= maxLen) return str;
+      return str.slice(0, maxLen) + '...';
+    },
+    parseFocusPoints(value) {
+      if (!value) return [];
+      if (Array.isArray(value)) {
+        return value.map(item => String(item).trim()).filter(Boolean);
+      }
+      if (typeof value === 'string') {
+        const raw = value.trim();
+        if (!raw) return [];
+        try {
+          const parsed = JSON.parse(raw);
+          if (Array.isArray(parsed)) {
+            return parsed.map(item => String(item).trim()).filter(Boolean);
+          }
+          if (typeof parsed === 'string') {
+            return [parsed.trim()].filter(Boolean);
+          }
+        } catch (e) {
+          // ignore parse error and use raw fallback
+        }
+        return [raw.replace(/^\[|\]$/g, '').replace(/["']/g, '').trim()].filter(Boolean);
+      }
+      return [String(value).trim()].filter(Boolean);
+    },
+    openAiDrawer(row) {
+      this.aiAnalyze.userId = row.userId;
+      this.aiAnalyze.externalUserId = row.operUserid ;
+      this.aiAnalyze.corpId = row.corpId ;
+      this.aiAnalyze.customerRow = row;
+      this.aiAnalyze.open = true;
+    },
     /** 重粉查看操作 */
     showLog(row) {
       this.log.queryParams.fsUserId = row.fsUserId;

src/views/qw/externalContact/myExternalContact.vue

@@ -384,6 +384,62 @@
           </div>
         </template>
       </el-table-column>
+      <el-table-column label="流失风险" align="center" prop="attritionLevel">
+        <template slot-scope="scope">
+          <el-tag v-if="scope.row.attritionLevel == null" type="info">未分析</el-tag>
+          <el-tag v-if="scope.row.attritionLevel === 0" type="info">未知</el-tag>
+          <el-tag v-else-if="scope.row.attritionLevel === 1" type="success">无风险</el-tag>
+          <el-tag v-else-if="scope.row.attritionLevel === 2" type="info">低风险</el-tag>
+          <el-tag v-else-if="scope.row.attritionLevel === 3" type="warning">中风险</el-tag>
+          <el-tag v-else-if="scope.row.attritionLevel === 4" type="danger">高风险</el-tag>
+        </template>
+      </el-table-column>
+      <el-table-column label="意向度" align="center" prop="intentionDegree">
+        <template slot-scope="scope">
+          <el-tag v-if="scope.row.intentionDegree !== null && scope.row.intentionDegree !== undefined && scope.row.intentionDegree !== ''">
+            {{ scope.row.intentionDegree }}
+          </el-tag>
+          <span v-else>-</span>
+        </template>
+      </el-table-column>
+      <el-table-column label="关注点" align="center" prop="customerFocusJson" width="220">
+        <template slot-scope="scope">
+          <div v-if="parseFocusPoints(scope.row.customerFocusJson).length" style="text-align: left;">
+            <el-tooltip
+              v-for="(item, index) in parseFocusPoints(scope.row.customerFocusJson).slice(0, 2)"
+              :key="index"
+              placement="top"
+              effect="light"
+            >
+              <div slot="content" style="max-width: 420px; word-break: break-word;">
+                {{ item }}
+              </div>
+              <el-tag style="margin: 0 6px 6px 0; max-width: 100%; background: #fff; border: 1px solid #dcdfe6; color: #606266;">
+                {{ shortenText(item, 14) }}
+              </el-tag>
+            </el-tooltip>
+            <el-tooltip
+              v-if="parseFocusPoints(scope.row.customerFocusJson).length > 2"
+              placement="top"
+              effect="light"
+            >
+              <div slot="content" style="max-width: 420px;">
+                <div
+                  v-for="(item, idx) in parseFocusPoints(scope.row.customerFocusJson).slice(2)"
+                  :key="'focus-more-' + idx"
+                  style="margin-bottom: 4px;"
+                >
+                  {{ item }}
+                </div>
+              </div>
+              <el-tag style="margin: 0 6px 6px 0; background: #fff; border: 1px solid #dcdfe6; color: #606266;">
+                +{{ parseFocusPoints(scope.row.customerFocusJson).length - 2 }}
+              </el-tag>
+            </el-tooltip>
+          </div>
+          <span v-else>-</span>
+        </template>
+      </el-table-column>
       <el-table-column label="是否回复" align="center" prop="isReply" width="120px" >
         <template slot-scope="scope">
           <span v-if="scope.row.isReply === 1"><el-tag type="success">已回复</el-tag></span>
@@ -562,6 +618,13 @@
         >
           修改状态
         </el-button>
+        <el-button
+                v-if="scope.row.attritionLevel !== null && scope.row.attritionLevel !== undefined"
+                size="mini"
+                type="text"
+                @click="openAiDrawer(scope.row)"
+                v-hasPermi="['qw:externalContact:analyze:list']"
+              >AI 分析</el-button>
         </template>
       </el-table-column>
     </el-table>
@@ -980,6 +1043,20 @@
 	 :title="show.title" :visible.sync="show.open">
 	  <info  ref="Details" />
 	</el-drawer>
+  <el-drawer
+  size="75%"
+  :title="aiAnalyze.title"
+  :visible.sync="aiAnalyze.open"
+  append-to-body
+>
+  <customer-detail
+    ref="customerAiDetail"
+    :analyze-user-id="aiAnalyze.userId"
+    :analyze-external-user-id="aiAnalyze.externalUserId"
+    :analyze-corp-id="aiAnalyze.corpId"
+    :customer-row="aiAnalyze.customerRow"
+  />
+</el-drawer>
     <el-dialog :title="user.title" :visible.sync="user.open" width="800px" append-to-body>
       <selectUser ref="selectUser" @bindMiniCustomerId="bindMiniCustomerId"></selectUser>
     </el-dialog>
@@ -1043,11 +1120,20 @@ import PaginationMore from "../../../components/PaginationMore/index.vue";
 import Collection from './collection.vue';
 import {courseList, videoList} from "@/api/course/courseRedPacketLog";
 import userDetails from '@/views/store/components/userDetails.vue';
+import customerDetail from './customerDetail.vue';
 export default {
   name: "ExternalContact",
-  components:{PaginationMore, mycustomer,customerDetails,SopDialog,selectUser,info,Collection,userDetails},
+  components:{PaginationMore, mycustomer,customerDetails,SopDialog,selectUser,info,Collection,userDetails,customerDetail},
   data() {
     return {
+      aiAnalyze: {
+        title: "AI 分析",
+        open: false,
+        userId: null,
+        externalUserId: null,
+        corpId: null,
+        customerRow: null,
+      },
       member:{
         title:"客户详情",
         open:false,
@@ -1314,6 +1400,42 @@ export default {
 
   },
   methods: {
+    shortenText(text, maxLen = 16) {
+      const str = text == null ? '' : String(text);
+      if (str.length <= maxLen) return str;
+      return str.slice(0, maxLen) + '...';
+    },
+    parseFocusPoints(value) {
+      if (!value) return [];
+      if (Array.isArray(value)) {
+        return value.map(item => String(item).trim()).filter(Boolean);
+      }
+      if (typeof value === 'string') {
+        const raw = value.trim();
+        if (!raw) return [];
+        try {
+          const parsed = JSON.parse(raw);
+          if (Array.isArray(parsed)) {
+            return parsed.map(item => String(item).trim()).filter(Boolean);
+          }
+          if (typeof parsed === 'string') {
+            return [parsed.trim()].filter(Boolean);
+          }
+        } catch (e) {
+          // ignore parse error and use raw fallback
+        }
+        return [raw.replace(/^\[|\]$/g, '').replace(/["']/g, '').trim()].filter(Boolean);
+      }
+      return [String(value).trim()].filter(Boolean);
+    },
+    openAiDrawer(row) {
+      this.aiAnalyze.userId = row.userId;
+      this.aiAnalyze.externalUserId = row.operUserid ;
+      this.aiAnalyze.corpId = row.corpId ;
+      this.aiAnalyze.customerRow = row;
+      console.log(this.aiAnalyze);
+      this.aiAnalyze.open = true;
+    },
     /** 重粉查看操作 */
     showLog(row) {
       this.log.queryParams.fsUserId = row.fsUserId;

src/views/qw/qwMsgAuditMessage/index.vue

@@ -0,0 +1,974 @@
+<template>
+  <div class="app-container qw-msg-audit-page">
+    <div class="audit-shell">
+      <!-- 左：主体 + 员工 -->
+      <aside class="audit-left">
+        <div class="aside-block aside-corp">
+          <div class="block-label">企微主体</div>
+          <el-select
+            v-model="corpId"
+            filterable
+            clearable
+            placeholder="请选择企微主体"
+            size="small"
+            class="corp-select"
+            :loading="corpLoading"
+            @change="handleCorpChange"
+          >
+            <el-option
+              v-for="item in corpList"
+              :key="item.dictValue"
+              :label="item.dictLabel"
+              :value="item.dictValue"
+            />
+          </el-select>
+        </div>
+        <div v-loading="userLoading" class="aside-block aside-users">
+          <div class="block-label">员工</div>
+          <el-input
+            v-model="userFilter"
+            size="small"
+            clearable
+            placeholder="筛选当前页"
+            prefix-icon="el-icon-search"
+            class="user-search"
+          />
+          <el-scrollbar class="user-scroll">
+            <div
+              v-for="u in filteredUsers"
+              :key="userRowKey(u)"
+              class="user-item"
+              :class="{ active: selectedUser && selectedUser.qwUserId === u.qwUserId }"
+              @click="selectUser(u)"
+            >
+              <span class="user-name">{{ displayUserName(u) }}</span>
+              <span class="user-id text-muted">{{ u.qwUserId }}</span>
+            </div>
+            <el-empty
+              v-if="!userLoading && filteredUsers.length === 0"
+              :image-size="72"
+              description="暂无员工"
+            />
+          </el-scrollbar>
+          <pagination
+            v-show="userTotal > 0"
+            small
+            class="user-pagination"
+            layout="prev, pager, next"
+            :total="userTotal"
+            :page.sync="userQuery.pageNum"
+            :limit.sync="userQuery.pageSize"
+            @pagination="loadUserList"
+          />
+        </div>
+      </aside>
+
+      <!-- 中：会话列表 -->
+      <aside class="audit-conv">
+        <div class="conv-head">
+          <span class="conv-head-title">会话</span>
+          <el-radio-group
+            v-model="chatScope"
+            size="mini"
+            :disabled="!selectedUser"
+            @change="handleChatScopeChange"
+          >
+            <el-radio-button label="single">单聊</el-radio-button>
+            <el-radio-button label="group">群聊</el-radio-button>
+          </el-radio-group>
+        </div>
+
+        <div v-loading="convLoading" class="conv-body">
+          <el-scrollbar class="conv-scroll">
+            <div
+              v-for="(c, idx) in conversationList"
+              :key="convKey(c, idx)"
+              class="conv-item"
+              :class="{ active: isSelectedConv(c) }"
+              @click="selectConversation(c)"
+            >
+              <div class="conv-item-main">
+                <el-avatar :src="convAvatar(c)" :size="40" shape="square" class="conv-avatar" />
+                <div class="conv-text">
+                  <div class="conv-title">{{ convTitle(c) }}</div>
+                </div>
+              </div>
+            </div>
+            <el-empty
+              v-if="!convLoading && selectedUser && conversationList.length === 0"
+              :image-size="56"
+              description="暂无会话"
+            />
+            <div v-if="!selectedUser" class="conv-placeholder text-muted">请先选择左边的员工</div>
+          </el-scrollbar>
+          <pagination
+            v-show="conversationTotal > 0"
+            small
+            class="conv-pagination"
+            layout="prev, pager, next"
+            :total="conversationTotal"
+            :page.sync="conversationQuery.pageNum"
+            :limit.sync="conversationQuery.pageSize"
+            @pagination="loadConversationList"
+          />
+        </div>
+      </aside>
+
+      <!-- 右：聊天记录 -->
+      <section class="audit-chat">
+        <div class="chat-toolbar">
+          <div class="toolbar-title">
+            <template v-if="selectedUser && selectedConversation">
+              <el-avatar :src="convAvatar(selectedConversation)" :size="36" shape="square" class="toolbar-avatar" />
+              <span class="toolbar-name">{{ convTitle(selectedConversation) }}</span>
+              <span class="text-muted toolbar-sub">· {{ displayUserName(selectedUser) }}</span>
+            </template>
+            <span v-else-if="selectedUser" class="text-muted">请选择会话</span>
+            <span v-else class="text-muted">请先选择员工和会话</span>
+          </div>
+        </div>
+
+        <div v-loading="msgLoading" class="chat-panel">
+          <template v-if="selectedUser && selectedConversation">
+            <el-scrollbar ref="msgScroll" class="msg-scroll">
+              <div class="msg-list">
+                <div v-if="msgLoadingMore" class="msg-load-tip">加载更早的消息…</div>
+                <div
+                  v-for="msg in messages"
+                  :key="msg.id || msg.msgId"
+                  class="msg-row"
+                  :class="{ 'is-self': isSelfMessage(msg) }"
+                >
+                  <div class="msg-meta">
+                    <span class="from">{{ msg.fromUserName }}</span>
+                    <span class="time">{{ formatMsgTime(msg.msgTime) }}</span>
+                    <span v-if="chatScope === 'group' && msg.roomId" class="room-tag">群 {{ shortRoom(msg.roomId) }}</span>
+                  </div>
+                  <div class="bubble">
+                    <div v-if="msg.textContent" class="text">{{ msg.textContent }}</div>
+                    <div
+                      v-if="msg.mediaOssUrl"
+                      class="media-box"
+                      :class="'media-kind-' + msgMediaCategory(msg)"
+                    >
+                      <template v-if="msgMediaCategory(msg) === 'image'">
+                        <img class="media-img" :src="msg.mediaOssUrl" alt="图片" />
+                      </template>
+                      <template v-else-if="msgMediaCategory(msg) === 'video'">
+                        <div class="media-type-tag">{{ mediaKindTitle(msg) }}</div>
+                        <video class="media-video" :src="msg.mediaOssUrl" controls preload="metadata" />
+                      </template>
+                      <template v-else-if="msgMediaCategory(msg) === 'voice'">
+                        <div class="media-type-tag">{{ mediaKindTitle(msg) }}</div>
+                        <audio class="media-audio" :src="msg.mediaOssUrl" controls preload="metadata" />
+                      </template>
+                      <template v-else>
+                        <a
+                          class="media-file-link"
+                          :href="msg.mediaOssUrl"
+                          target="_blank"
+                          rel="noopener"
+                        >{{ mediaKindTitle(msg) }}</a>
+                        <span v-if="msg.mediaFileName" class="media-file-name">{{ msg.mediaFileName }}</span>
+                      </template>
+                    </div>
+                    <div v-if="!msg.textContent && !msg.mediaOssUrl" class="fallback text-muted">
+                      [{{ msgTypeLabel(msg.msgType) }}]
+                      <template v-if="msg.mediaFileName">{{ msg.mediaFileName }}</template>
+                    </div>
+                  </div>
+<!--                  <div class="msg-extra text-muted">-->
+<!--                    <span v-if="msg.toList">to: {{ formatToList(msg.toList) }}</span>-->
+<!--                    <span v-if="msg.fromUserRole != null && msg.fromUserRole !== ''"> · 角色 {{ msg.fromUserRole }}</span>-->
+<!--                  </div>-->
+                </div>
+              </div>
+              <el-empty v-if="!msgLoading && messages.length === 0" description="暂无消息" />
+            </el-scrollbar>
+          </template>
+          <el-empty v-else-if="!selectedUser" description="在左侧选择员工和会话" />
+          <el-empty v-else description="选择会话后查看消息记录" />
+        </div>
+      </section>
+    </div>
+  </div>
+</template>
+
+<script>
+import { getMyQwCompanyList } from '@/api/qw/user'
+import { qwList } from '@/api/qw/qwUser'
+import { listQwMsgAuditConversation, listQwMsgAuditMessage } from '@/api/qw/qwMsgAuditMessage'
+
+export default {
+  name: 'QwMsgAuditMessage',
+  data() {
+    return {
+      corpId: null,
+      corpList: [],
+      corpLoading: false,
+      userList: [],
+      userTotal: 0,
+      userQuery: {
+        pageNum: 1,
+        pageSize: 20
+      },
+      userLoading: false,
+      userFilter: '',
+      selectedUser: null,
+      chatScope: 'single',
+      conversationList: [],
+      conversationTotal: 0,
+      conversationQuery: {
+        pageNum: 1,
+        pageSize: 15
+      },
+      convLoading: false,
+      selectedConversation: null,
+      messages: [],
+      msgPageSize: 15,
+      msgPageNum: 1,
+      msgTotal: 0,
+      msgHasMore: false,
+      msgLoadingMore: false,
+      msgLoading: false,
+      _msgScrollWrap: null,
+      _onMsgScroll: null
+    }
+  },
+  computed: {
+    filteredUsers() {
+      const q = (this.userFilter || '').toLowerCase()
+      if (!q) return this.userList
+      return this.userList.filter((u) => {
+        const name = (u.qwUserName || u.nickName || '').toLowerCase()
+        const id = u.qwUserId != null ? String(u.qwUserId).toLowerCase() : ''
+        return name.includes(q) || id.includes(q)
+      })
+    }
+  },
+  created() {
+    this.loadCorpList()
+  },
+  // 离开页面时去掉滚动监听，避免内存泄漏
+  beforeDestroy() {
+    this.unbindMsgScroll()
+  },
+  methods: {
+    // 气泡里显示时间
+    formatMsgTime(t) {
+      if (!t) return ''
+      return this.parseTime(t)
+    },
+    // 群聊里 roomId 太长时缩略展示
+    shortRoom(roomId) {
+      if (!roomId) return ''
+      const s = String(roomId)
+      return s.length > 12 ? s.slice(0, 10) + '…' : s
+    },
+
+    // toList 可能是对象，转成可读字符串
+    formatToList(toList) {
+      if (toList == null) return ''
+      if (typeof toList === 'string') return toList
+      try {
+        return JSON.stringify(toList)
+      } catch (e) {
+        return String(toList)
+      }
+    },
+    msgTypeLabel(type) {
+      if (type == null || type === '') return '未知类型'
+      return String(type)
+    },
+    // 仅按 msgType 字符串区分：image / emotion → 图片，voice → 语音，video → 视频，file → 文件，其余按文件
+    msgMediaCategory(msg) {
+      if (!msg) return 'file'
+      const s = msg.msgType == null ? '' : String(msg.msgType).toLowerCase()
+      if (s === 'image' || s === 'emotion') return 'image'
+      if (s === 'voice') return 'voice'
+      if (s === 'video') return 'video'
+      if (s === 'file') return 'file'
+      return 'file'
+    },
+    mediaKindTitle(msg) {
+      const map = { image: '图片', voice: '语音', video: '视频', file: '文件' }
+      return map[this.msgMediaCategory(msg)] || '附件'
+    },
+    // 是否当前员工自己发的（用于绿气泡靠右）
+    isSelfMessage(msg) {
+      if (!this.selectedUser || !msg.fromUser) return false
+      return String(msg.fromUser) === String(this.selectedUser.qwUserId)
+    },
+    displayUserName(u) {
+      if (!u) return ''
+      return u.qwUserName || ''
+    },
+    userRowKey(u) {
+      return u.qwUserId
+    },
+    convKey(c, idx) {
+      if (c && c.conversationKey != null) return String(c.conversationKey)
+      return 'conv-' + idx
+    },
+    convTitle(c) {
+      if (!c) return ''
+      if (c.name) return c.name
+      if (this.chatScope === 'group') {
+        return c.roomName || '群聊'
+      }
+      return c.title || '—'
+    },
+    // 接口头像链接字段 Avatar（兼容 avatar）
+    convAvatar(c) {
+      if (!c) return ''
+      return c.Avatar || c.avatar || ''
+    },
+    isSelectedConv(c) {
+      if (!c || !this.selectedConversation) return false
+      const a = c.conversationKey
+      const b = this.selectedConversation.conversationKey
+      if (a == null || b == null) return false
+      return String(a) === String(b)
+    },
+
+    // full=true：换主体、员工被踢出当前页等，清空中间会话列表 + 右侧消息；full=false：只清空右侧消息与分页状态
+    resetSession(full) {
+      if (full) {
+        this.selectedConversation = null
+        this.conversationList = []
+        this.conversationTotal = 0
+        this.conversationQuery.pageNum = 1
+      }
+      this.messages = []
+      this.msgPageNum = 1
+      this.msgTotal = 0
+      this.msgHasMore = false
+    },
+
+    // 拉主体下拉，默认选中第一项并顺带请求员工列表
+    async loadCorpList() {
+      this.corpLoading = true
+      try {
+        const res = await getMyQwCompanyList()
+        this.corpList = res.data || []
+        if (this.corpList.length > 0) {
+          this.corpId = this.corpList[0].dictValue
+          await this.handleCorpChange()
+        } else {
+          this.corpId = null
+        }
+      } catch (e) {
+        this.corpList = []
+        this.corpId = null
+        this.$message.warning('获取企微主体失败')
+      } finally {
+        this.corpLoading = false
+      }
+    },
+
+    // 左侧员工分页（依赖当前 corpId）
+    async loadUserList() {
+      if (!this.corpId) {
+        this.userList = []
+        this.userTotal = 0
+        return
+      }
+      this.userLoading = true
+      try {
+        const res = await qwList({
+          corpId: this.corpId,
+          pageNum: this.userQuery.pageNum,
+          pageSize: this.userQuery.pageSize
+        })
+        this.userList = res.rows || []
+        this.userTotal = res.total || 0
+        if (
+          this.selectedUser &&
+          !this.userList.some((u) => String(u.qwUserId) === String(this.selectedUser.qwUserId))
+        ) {
+          this.selectedUser = null
+          this.resetSession(true)
+        }
+      } catch (e) {
+        this.userList = []
+        this.userTotal = 0
+        this.$message.warning('获取员工列表失败')
+      } finally {
+        this.userLoading = false
+      }
+    },
+
+    // 换主体：清空选人、会话、消息，再拉员工
+    async handleCorpChange() {
+      this.selectedUser = null
+      this.resetSession(true)
+      this.unbindMsgScroll()
+      this.userQuery.pageNum = 1
+      if (!this.corpId) {
+        this.userList = []
+        this.userTotal = 0
+        return
+      }
+      await this.loadUserList()
+    },
+
+    // 点某个员工：拉中间会话列表
+    async selectUser(u) {
+      this.selectedUser = u
+      this.selectedConversation = null
+      this.resetSession(false)
+      this.conversationQuery.pageNum = 1
+      this.unbindMsgScroll()
+      await this.loadConversationList()
+    },
+
+    // 单聊 / 群聊切换：重新拉会话列表，右侧清空
+    async handleChatScopeChange() {
+      if (!this.selectedUser) return
+      this.selectedConversation = null
+      this.resetSession(false)
+      this.conversationQuery.pageNum = 1
+      this.unbindMsgScroll()
+      await this.loadConversationList()
+    },
+
+    // 中间栏会话分页
+    async loadConversationList() {
+      if (!this.selectedUser || !this.corpId) {
+        this.conversationList = []
+        this.conversationTotal = 0
+        return
+      }
+      this.convLoading = true
+      try {
+        const res = await listQwMsgAuditConversation({
+          corpId: this.corpId,
+          qwUserId: this.selectedUser.qwUserId,
+          chatScope: this.chatScope,
+          pageNum: this.conversationQuery.pageNum,
+          pageSize: this.conversationQuery.pageSize
+        })
+        const rows = res.rows || res.data
+        this.conversationList = Array.isArray(rows) ? rows : []
+        this.conversationTotal = res.total != null ? res.total : 0
+        if (this.selectedConversation && !this.conversationList.some((c) => this.isSelectedConv(c))) {
+          this.selectedConversation = null
+          this.resetSession(false)
+        }
+      } catch (e) {
+        this.conversationList = []
+        this.conversationTotal = 0
+        this.$message.warning('获取会话列表失败')
+      } finally {
+        this.convLoading = false
+      }
+    },
+
+    async selectConversation(c) {
+      if (!c || c.conversationKey == null || c.conversationKey === '') {
+        this.$message.warning('会话参数有误，无法加载消息')
+        return
+      }
+      this.selectedConversation = c
+      this.resetSession(false)
+      this.unbindMsgScroll()
+      this.msgLoading = true
+      try {
+        await this.fetchMessagePage(1, true)
+        this.$nextTick(() => {
+          this.scrollMsgBottom()
+          this.bindMsgScroll()
+        })
+      } finally {
+        this.msgLoading = false
+      }
+    },
+
+    // 消息列表按时间降序时，reverse 后展示为「上旧下新」
+    async fetchMessagePage(pageNum, replace) {
+      const key = this.selectedConversation && this.selectedConversation.conversationKey
+      if (key == null || key === '') {
+        return
+      }
+      const res = await listQwMsgAuditMessage({
+        corpId: this.corpId,
+        conversationKey: key,
+        pageNum,
+        pageSize: this.msgPageSize
+      })
+      const raw = res.rows || res.data
+      const rows = Array.isArray(raw) ? raw : []
+      const asc = rows.slice().reverse()
+      const total = res.total != null ? Number(res.total) : null
+
+      if (replace) {
+        this.messages = asc
+        this.msgPageNum = pageNum
+        this.msgTotal = total != null ? total : 0
+      } else {
+        this.messages = [...asc, ...this.messages]
+        this.msgPageNum = pageNum
+      }
+      if (total != null) {
+        this.msgHasMore = this.messages.length < total
+      } else {
+        this.msgHasMore = rows.length >= this.msgPageSize
+      }
+    },
+
+    async loadOlderMessages() {
+      if (!this.selectedConversation || !this.msgHasMore) return
+      const key = this.selectedConversation.conversationKey
+      if (key == null || key === '') return
+      if (this.msgLoading || this.msgLoadingMore) return
+
+      const nextPage = this.msgPageNum + 1
+      const scrollbar = this.$refs.msgScroll
+      const wrap = scrollbar && scrollbar.wrap
+      const oldScrollHeight = wrap ? wrap.scrollHeight : 0
+      const oldScrollTop = wrap ? wrap.scrollTop : 0
+
+      this.msgLoadingMore = true
+      try {
+        await this.fetchMessagePage(nextPage, false)
+      } finally {
+        this.msgLoadingMore = false
+        this.$nextTick(() => {
+          if (wrap) {
+            const delta = wrap.scrollHeight - oldScrollHeight
+            wrap.scrollTop = oldScrollTop + delta
+          }
+        })
+      }
+    },
+
+    bindMsgScroll() {
+      this.unbindMsgScroll()
+      this.$nextTick(() => {
+        const sb = this.$refs.msgScroll
+        if (!sb || !sb.wrap) return
+        this._msgScrollWrap = sb.wrap
+        // 距顶部很近时尝试加载更早消息
+        this._onMsgScroll = () => {
+          const wrap = this._msgScrollWrap
+          if (!wrap || wrap.scrollTop > 100) return
+          this.loadOlderMessages()
+        }
+        sb.wrap.addEventListener('scroll', this._onMsgScroll, { passive: true })
+      })
+    },
+
+      // 移除消息滚动容器上的scroll事件监听
+    unbindMsgScroll() {
+      if (this._msgScrollWrap && this._onMsgScroll) {
+        this._msgScrollWrap.removeEventListener('scroll', this._onMsgScroll)
+      }
+      this._msgScrollWrap = null
+      this._onMsgScroll = null
+    },
+
+    scrollMsgBottom() {
+      const ref = this.$refs.msgScroll
+      if (ref && ref.wrap) {
+        ref.wrap.scrollTop = ref.wrap.scrollHeight
+      }
+    }
+  }
+}
+</script>
+
+<style scoped lang="scss">
+.qw-msg-audit-page {
+  // 整页占满主内容区高度，避免外层再出一条纵向滚动条；只让内部列表滚动
+  height: calc(100vh - 120px);
+  max-height: calc(100vh - 120px);
+  overflow: hidden;
+  display: flex;
+  flex-direction: column;
+  box-sizing: border-box;
+
+  .audit-shell {
+    flex: 1;
+    min-height: 0;
+    display: flex;
+    border: 1px solid #ebeef5;
+    border-radius: 4px;
+    background: #fff;
+    overflow: hidden;
+  }
+
+  .audit-left {
+    width: 260px;
+    flex-shrink: 0;
+    min-height: 0;
+    display: flex;
+    flex-direction: column;
+    border-right: 1px solid #ebeef5;
+    background: #fafafa;
+  }
+
+  .audit-conv {
+    width: 220px;
+    flex-shrink: 0;
+    min-height: 0;
+    display: flex;
+    flex-direction: column;
+    border-right: 1px solid #ebeef5;
+    background: #fff;
+  }
+
+  .conv-head {
+    flex-shrink: 0;
+    padding: 10px 8px;
+    border-bottom: 1px solid #ebeef5;
+    display: flex;
+    flex-direction: column;
+    gap: 8px;
+
+    .conv-head-title {
+      font-size: 12px;
+      color: #909399;
+    }
+
+    ::v-deep .el-radio-group {
+      display: flex;
+      width: 100%;
+    }
+
+    ::v-deep .el-radio-button {
+      flex: 1;
+
+      .el-radio-button__inner {
+        width: 100%;
+        padding: 6px 8px;
+      }
+    }
+  }
+
+  .conv-body {
+    flex: 1;
+    display: flex;
+    flex-direction: column;
+    min-height: 0;
+  }
+
+  .conv-scroll {
+    flex: 1;
+    min-height: 160px;
+  }
+
+  .conv-placeholder {
+    padding: 24px 12px;
+    font-size: 12px;
+    text-align: center;
+  }
+
+  .conv-item {
+    padding: 8px 10px;
+    margin: 0 6px 6px;
+    border-radius: 6px;
+    cursor: pointer;
+    border: 1px solid transparent;
+    transition: background 0.15s;
+
+    &:hover {
+      background: #f5f7fa;
+    }
+
+    &.active {
+      border-color: #c2e7b0;
+      background: #f0f9eb;
+    }
+
+    .conv-item-main {
+      display: flex;
+      align-items: center;
+      gap: 10px;
+    }
+
+    .conv-avatar {
+      flex-shrink: 0;
+    }
+
+    .conv-text {
+      flex: 1;
+      min-width: 0;
+    }
+
+    .conv-title {
+      font-size: 13px;
+      color: #303133;
+      line-height: 1.4;
+      word-break: break-all;
+    }
+  }
+
+  .conv-pagination {
+    flex-shrink: 0;
+    padding: 4px;
+
+    ::v-deep .pagination-container {
+      margin: 0;
+      padding: 0;
+    }
+  }
+
+  .aside-block {
+    padding: 12px;
+  }
+
+  .aside-corp {
+    flex-shrink: 0;
+    border-bottom: 1px solid #ebeef5;
+  }
+
+  .aside-users {
+    flex: 1;
+    display: flex;
+    flex-direction: column;
+    min-height: 0;
+  }
+
+  .block-label {
+    font-size: 12px;
+    color: #909399;
+    margin-bottom: 8px;
+  }
+
+  .corp-select {
+    width: 100%;
+  }
+
+  .user-search {
+    margin-bottom: 8px;
+  }
+
+  .user-pagination {
+    margin-top: 8px;
+    padding: 0 4px;
+
+    ::v-deep .pagination-container {
+      margin: 0;
+      padding: 0;
+    }
+  }
+
+  .user-scroll {
+    flex: 1;
+    min-height: 200px;
+  }
+
+  .user-item {
+    padding: 8px 10px;
+    margin-bottom: 4px;
+    border-radius: 4px;
+    cursor: pointer;
+    background: #fff;
+    border: 1px solid transparent;
+    transition: background 0.15s;
+
+    &:hover {
+      background: #f0f9eb;
+    }
+
+    &.active {
+      border-color: #67c23a;
+      background: #f0f9eb;
+    }
+
+    .user-name {
+      display: block;
+      font-size: 14px;
+      color: #303133;
+    }
+
+    .user-id {
+      font-size: 12px;
+    }
+  }
+
+  .text-muted {
+    color: #909399;
+    font-size: 12px;
+  }
+
+  .audit-chat {
+    flex: 1;
+    min-width: 0;
+    min-height: 0;
+    display: flex;
+    flex-direction: column;
+    overflow: hidden;
+  }
+
+  .chat-toolbar {
+    display: flex;
+    align-items: center;
+    justify-content: space-between;
+    padding: 10px 16px;
+    border-bottom: 1px solid #ebeef5;
+    flex-shrink: 0;
+    gap: 12px;
+    flex-wrap: wrap;
+  }
+
+  .toolbar-title {
+    font-size: 14px;
+    font-weight: 500;
+    min-width: 0;
+    display: flex;
+    align-items: center;
+    gap: 10px;
+    flex-wrap: wrap;
+  }
+
+  .toolbar-avatar {
+    flex-shrink: 0;
+  }
+
+  .toolbar-name {
+    font-weight: 500;
+  }
+
+  .toolbar-sub {
+    font-weight: normal;
+    font-size: 13px;
+  }
+
+  .chat-panel {
+    flex: 1;
+    min-height: 0;
+    display: flex;
+    flex-direction: column;
+    overflow: hidden;
+    background: #ededed;
+    position: relative;
+  }
+
+  // flex 子项里 el-scrollbar 用 height:0 + flex:1 才能拿到确定高度，只在此处滚动
+  .msg-scroll {
+    flex: 1;
+    min-height: 0;
+    height: 0;
+
+    ::v-deep .el-scrollbar__wrap {
+      overflow-x: hidden;
+    }
+  }
+
+  .msg-load-tip {
+    text-align: center;
+    font-size: 12px;
+    color: #909399;
+    padding: 8px 0 4px;
+  }
+
+  .msg-list {
+    width: 100%;
+    box-sizing: border-box;
+    padding: 12px 15px;
+  }
+
+  .msg-row {
+    width: 100%;
+    margin-bottom: 14px;
+    display: flex;
+    flex-direction: column;
+    align-items: flex-start;
+
+    &.is-self {
+      align-items: flex-end;
+
+      .bubble {
+        background: #95ec69;
+        color: #000;
+      }
+    }
+  }
+
+  .msg-meta {
+    font-size: 12px;
+    color: #909399;
+    margin-bottom: 4px;
+
+    .from {
+      margin-right: 8px;
+    }
+
+    .room-tag {
+      margin-left: 8px;
+      color: #67c23a;
+    }
+  }
+
+  .bubble {
+    // 用插值交给浏览器解析 min()，避免 dart-sass 把 min 当 Sass 函数报单位不兼容
+    max-width: #{"min(78%, 560px)"};
+    padding: 8px 12px;
+    border-radius: 6px;
+    background: #fff;
+    word-break: break-word;
+    box-shadow: 0 1px 2px rgba(0, 0, 0, 0.06);
+
+    .text {
+      line-height: 1.5;
+      font-size: 14px;
+    }
+
+    .text + .media-box {
+      margin-top: 8px;
+    }
+
+    .media-box {
+      font-size: 13px;
+      max-width: 100%;
+    }
+
+    .media-type-tag {
+      font-size: 12px;
+      color: #909399;
+      margin-bottom: 6px;
+    }
+
+    .media-img {
+      display: block;
+      max-width: 220px;
+      max-height: 260px;
+      border-radius: 4px;
+    }
+
+    .media-video {
+      display: block;
+      max-width: 280px;
+      max-height: 220px;
+      border-radius: 4px;
+      background: #000;
+    }
+
+    .media-audio {
+      display: block;
+      width: 260px;
+      max-width: 100%;
+      height: 36px;
+    }
+
+    .media-file-link {
+      color: #409eff;
+    }
+
+    .media-file-name {
+      display: block;
+      margin-top: 4px;
+      color: #606266;
+      font-size: 12px;
+      word-break: break-all;
+    }
+  }
+
+  .msg-extra {
+    margin-top: 4px;
+    font-size: 11px;
+    max-width: 75%;
+  }
+}
+</style>

src/views/store/storeAfterSales/list.vue

@@ -99,6 +99,9 @@
               <dict-tag :options="refundTypeOptions" :value="scope.row.refundType"/>
             </template>
       </el-table-column>
+      <el-table-column label="售后原因一级" align="center" prop="reasonValue1" min-width="120" show-overflow-tooltip />
+      <el-table-column label="售后原因二级" align="center" prop="reasonValue2" min-width="120" show-overflow-tooltip />
+      <el-table-column label="售后备注" align="center" prop="auditRemark" min-width="140" show-overflow-tooltip />
       <el-table-column label="状态" align="center" prop="status"  width="130px">
         <template slot-scope="scope">
           <dict-tag :options="salesStatusOptions" :value="scope.row.status"/>

src/views/store/storeAfterSales/myList.vue

@@ -98,6 +98,9 @@
               <dict-tag :options="refundTypeOptions" :value="scope.row.refundType"/>
             </template>
       </el-table-column>
+      <el-table-column label="售后原因一级" align="center" prop="reasonValue1" min-width="120" show-overflow-tooltip />
+      <el-table-column label="售后原因二级" align="center" prop="reasonValue2" min-width="120" show-overflow-tooltip />
+      <el-table-column label="售后备注" align="center" prop="auditRemark" min-width="140" show-overflow-tooltip />
       <el-table-column label="状态" align="center" prop="status"  width="130px">
         <template slot-scope="scope">
           <dict-tag :options="salesStatusOptions" :value="scope.row.status"/>