客户管理ai分析用户核心关注点优化

src/views/crm/customer/customerDetail.vue

@@ -362,22 +362,7 @@ export default {
             }
             const latestRecord = this.communicationRecords[0];
             if (latestRecord && latestRecord.customerFocusJson) {
-                try {
-                    // 如果是字符串，尝试解析为 JSON 数组
-                    if (typeof latestRecord.customerFocusJson === 'string') {
-                        const parsed = JSON.parse(latestRecord.customerFocusJson);
-                        // 如果解析后的数组为空，返回默认提示
-                        if (Array.isArray(parsed) && parsed.length > 0) {
-                            return parsed;
-                        }
-                    }
-                    // 如果已经是数组且不为空，直接返回
-                    if (Array.isArray(latestRecord.customerFocusJson) && latestRecord.customerFocusJson.length > 0) {
-                        return latestRecord.customerFocusJson;
-                    }
-                } catch (error) {
-                    console.error('解析客户关注点 JSON 失败:', error);
-                }
+                return this.normalizeFocusPoints(latestRecord.customerFocusJson);
             }
             return ['暂无分析数据'];
         }
@@ -395,6 +380,54 @@ export default {
         }
     },
     methods: {
+        normalizeFocusPoints(value) {
+            if (value === null || value === undefined) return [];
+            if (Array.isArray(value)) {
+                return value.map(v => String(v)).filter(Boolean);
+            }
+
+            // 字符串：可能是 JSON 数组字符串，也可能是普通字符串
+            if (typeof value === 'string') {
+                const raw = value.trim();
+                if (!raw) return [];
+
+                // JSON 数组 / JSON 字符串尝试解析
+                if (
+                    (raw.startsWith('[') && raw.endsWith(']')) ||
+                    (raw.startsWith('"') && raw.endsWith('"')) ||
+                    (raw.startsWith("'") && raw.endsWith("'"))
+                ) {
+                    try {
+                        const parsed = JSON.parse(raw);
+                        if (Array.isArray(parsed)) {
+                            return parsed.map(v => String(v)).map(s => s.trim()).filter(Boolean);
+                        }
+                        if (typeof parsed === 'string') {
+                            return this.normalizeFocusPoints(parsed);
+                        }
+                    } catch (e) {
+                        // ignore，走后面的兜底清洗
+                    }
+                }
+
+                // 兜底：去掉中括号/引号后按分隔符拆分
+                let cleaned = raw;
+                if (cleaned.startsWith('[') && cleaned.endsWith(']')) {
+                    cleaned = cleaned.slice(1, -1);
+                }
+                cleaned = cleaned.replace(/["']/g, '');
+
+                const parts = cleaned
+                    .split(/[,，、;；\n]/g)
+                    .map(s => s.trim())
+                    .filter(Boolean);
+
+                return parts.length ? parts : [cleaned.trim()].filter(Boolean);
+            }
+
+            // 其它类型兜底
+            return [String(value)].filter(Boolean);
+        },
         initFromParentOrRoute() {
             // 优先用父组件传参（抽屉模式）
             const idFromParent = this.customerId;