Merge remote-tracking branch 'origin/master'

src/api/company/show.js

@@ -0,0 +1,53 @@
+import request from '@/utils/request'
+
+// 查询用户展示字段列表
+export function listShow(query) {
+  return request({
+    url: '/company/show/list',
+    method: 'get',
+    params: query
+  })
+}
+
+// 查询用户展示字段详细
+export function getShow(type) {
+  return request({
+    url: '/company/show/' + type,
+    method: 'get'
+  })
+}
+
+// 新增用户展示字段
+export function addShow(data) {
+  return request({
+    url: '/company/show',
+    method: 'post',
+    data: data
+  })
+}
+
+// 修改用户展示字段
+export function updateShow(data) {
+  return request({
+    url: '/company/show',
+    method: 'put',
+    data: data
+  })
+}
+
+// 删除用户展示字段
+export function delShow(id) {
+  return request({
+    url: '/company/show/' + id,
+    method: 'delete'
+  })
+}
+
+// 导出用户展示字段
+export function exportShow(query) {
+  return request({
+    url: '/company/show/export',
+    method: 'get',
+    params: query
+  })
+}

src/api/crm/business.js

@@ -0,0 +1,96 @@
+import request from '@/utils/request'
+
+// 查询商机列表
+export function listBusiness(query) {
+  return request({
+    url: '/crm/business/list',
+    method: 'get',
+    params: query
+  })
+}
+
+// 查询商机列表
+export function myListBusiness(query) {
+  return request({
+    url: '/crm/business/myList',
+    method: 'get',
+    params: query
+  })
+}
+
+// 查询商机详细
+export function getBusiness(businessId) {
+  return request({
+    url: '/crm/business/' + businessId,
+    method: 'get'
+  })
+}
+
+// 新增商机
+export function addBusiness(data) {
+  return request({
+    url: '/crm/business',
+    method: 'post',
+    data: data
+  })
+}
+
+// 修改商机
+export function updateBusiness(data) {
+  return request({
+    url: '/crm/business',
+    method: 'put',
+    data: data
+  })
+}
+
+// 删除商机
+export function delBusiness(businessId) {
+  return request({
+    url: '/crm/business/' + businessId,
+    method: 'delete'
+  })
+}
+
+// 导出商机
+export function exportBusiness(query) {
+  return request({
+    url: '/crm/business/export',
+    method: 'get',
+    params: query
+  })
+}
+
+// 导出商机
+export function exportMyBusiness(query) {
+  return request({
+    url: '/crm/business/exportMy',
+    method: 'get',
+    params: query
+  })
+}
+
+//捞取商机
+export function gainBusiness(data) {
+  return request({
+    url: '/crm/business/gain',
+    method: 'post',
+    data: data
+  })
+}
+
+// 下载用户导入模板
+export function importTemplate() {
+  return request({
+    url: '/crm/business/importTemplate',
+    method: 'get'
+  })
+}
+
+// // 删除商机
+// export function setBusinessPool(businessId) {
+//   return request({
+//     url: '/crm/business/' + businessId,
+//     method: 'get'
+//   })
+// }

src/api/qw/customerProperty.js

@@ -0,0 +1,18 @@
+import request from '@/utils/request'
+
+export function listByCustomerId(params) {
+  return request({
+    url: '/qw/customerProperty/list',
+    method: 'get',
+    params: params
+  })
+}
+// 调用ai分析标签
+export function analyzeAiTagByTrade(data) {
+  return request({
+    url: '/qw/customerProperty/analyzeAiTagByTrade',
+    method: 'post',
+    data: data
+  })
+}
+

src/api/qw/qwAnalyze.js

@@ -0,0 +1,12 @@
+import request from '@/utils/request'
+
+// 查询客户聊天记录分析列表
+export function listAnalyze(query) {
+  return request({
+    url: '/qw/analyze/list',
+    method: 'get',
+    params: query
+  })
+}
+
+

src/types/crm/customerListRow.ts

@@ -0,0 +1,7 @@
+/**
+ * 客户列表行：getLineCustomerList / getMyCustomerList / getCustomerList 等接口返回的 rows 项。
+ * isReceive===0 与已领取行结构均包含 roboticCallOutCount。
+ */
+export interface CrmCustomerListRow {
+  roboticCallOutCount?: number;
+}

src/utils/common.js

@@ -1,4 +1,4 @@
-/**
+/**
  * 通用js方法封装处理
  * Copyright (c) 2019 fs
  */
@@ -63,13 +63,26 @@ export function parseTime(time, pattern) {
 		if ((typeof time === 'string') && (/^[0-9]+$/.test(time))) {
 			time = parseInt(time)
 		} else if (typeof time === 'string') {
-			time = time.replace(new RegExp(/-/gm), '/');
+			let s = time.trim()
+			// ISO 8601：含 T 时不要全局把 - 换成 /，否则会破坏解析
+			if (s.indexOf('T') !== -1) {
+				// 将末尾 +0800 / -0800 规范为 +08:00，便于各环境 Date 解析（已是 +08:00 的不处理）
+				if (/[+-]\d{4}$/.test(s) && !/[+-]\d{2}:\d{2}$/.test(s)) {
+					s = s.replace(/([+-])(\d{2})(\d{2})$/, '$1$2:$3')
+				}
+				time = s
+			} else {
+				time = s.replace(new RegExp(/-/gm), '/')
+			}
 		}
 		if ((typeof time === 'number') && (time.toString().length === 10)) {
 			time = time * 1000
 		}
 		date = new Date(time)
 	}
+	if (isNaN(date.getTime())) {
+		return null
+	}
 	const formatObj = {
 		y: date.getFullYear(),
 		m: date.getMonth() + 1,

src/views/company/companyVoiceRobotic/index.vue

@@ -474,6 +474,11 @@
             <el-tag v-for="item in levelList" v-if="scope.row.intention == item.dictValue">{{item.dictLabel}}</el-tag>
           </template>
         </el-table-column>
+        <el-table-column label="呼出次数" align="right" prop="roboticCallOutCount" width="100">
+          <template slot-scope="scope">
+            {{ scope.row.roboticCallOutCount == null ? 0 : scope.row.roboticCallOutCount }}
+          </template>
+        </el-table-column>
         <el-table-column label="操作" align="center" class-name="small-padding fixed-width">
           <template slot-scope="scope">
             <el-button

src/views/components/QwUserSelectTwo.vue

@@ -5,18 +5,6 @@
       <el-card shadow="never" class="search-card">
         <el-form :model="queryParams" ref="queryForm" :inline="true" label-width="100px" class="search-form">
           <el-row :gutter="16">
-            <el-col :span="6">
-            <el-form-item label="销售公司" prop="companyId">
-              <el-select v-model="queryParams.companyId" placeholder="销售公司" size="small" @change="handleCompanyChange">
-                <el-option
-                  v-for="dict in qwCompanyList"
-                  :key="dict.companyId"
-                  :label="dict.companyName"
-                  :value="dict.companyId"
-                />
-              </el-select>
-            </el-form-item>
-            </el-col>
             <el-col :span="6">
               <el-form-item label="企微用户名" prop="qwUserName">
                 <el-input v-model="queryParams.qwUserName" placeholder="请输入企微用户名" clearable size="small" @keyup.enter.native="handleQuery"/>
@@ -75,7 +63,6 @@
 
 <script>
 import {queryQwList} from "../../api/qw/qwUser";
-import {listCompany} from "../../api/company/company";
 
 export default {
   name: "QwUserSelectTwo",
@@ -96,42 +83,21 @@ export default {
       total: 0,
       // 企微账号表格数据
       qwUserList: [],
-      qwCompanyList: [],
       // 查询参数
       queryParams: {
         pageNum: 1,
         pageSize: 10,
-        companyId: null,
         qwUserName: null,
         qwUserId: null
       }
     };
   },
   methods: {
-    // 获取企业数据
-    getCompanyData() {
-      listCompany().then(response => {
-        this.qwCompanyList = response.rows;
-        // 默认选中第一个企业
-        if (this.qwCompanyList && this.qwCompanyList.length > 0) {
-          this.queryParams.companyId = this.qwCompanyList[0].companyId;
-          // 重新加载页面数据
-          this.handleQuery();
-        }
-      });
-    },
-    // 企业改变时触发查询
-    handleCompanyChange() {
-      this.queryParams.pageNum = 1;
-      this.getList();
-    },
     setRows(rows){
       this.shows = true;
       this.rows = rows || [];
       this.selectedRows = rows || []; // 同步更新
       this.getList();
-      // 获取企业列表并默认选中第一个
-      this.getCompanyData();
     },
     initSelect(){
       let row = this.rows;
@@ -168,10 +134,6 @@ export default {
       this.resetForm("queryForm");
       this.queryParams.pageNum = 1;
       this.queryParams.pageSize = 10;
-      // 重置后选中第一个企业
-      if (this.qwCompanyList && this.qwCompanyList.length > 0) {
-        this.queryParams.companyId = this.qwCompanyList[0].companyId;
-      }
       this.getList();
     },
     // 多选框选中数据

src/views/crm/components/addBusiness.vue

@@ -0,0 +1,570 @@
+<template>
+    <div>
+        <el-form ref="form" :model="form" :rules="rules" label-width="100px">
+            <el-form-item label="线索来源" prop="source">
+                <el-select v-model="form.source" :disabled="form.source !== null" placeholder="请选择线索来源" clearable size="small">
+                <el-option
+                    v-for="item in clueSourceOptions"
+                    :key="item.dictValue"
+                    :label="item.dictLabel"
+                    :value="item.dictValue"
+                />
+                </el-select>
+            </el-form-item>
+            <el-form-item label="客户经理" prop="manager">
+                <el-input v-model="form.manager" placeholder="请输入客户经理" />
+            </el-form-item>
+            <el-form-item label="公司名称" prop="companyName">
+                <el-input v-model="form.companyName"  placeholder="请输入公司名称(只填公司全称,个人用户就填名字)" />
+            </el-form-item>
+            <el-form-item label="联系电话" v-show="form.customerId !== null" prop="mobile">
+                <el-input  v-model="form.mobile" :disabled="form.customerId !== null" placeholder="请输入电话号码"/>
+            </el-form-item>
+            <el-form-item label="其他联系方式">
+                <el-button type="text" @click="showAddContactDialog">添加其他联系电话</el-button>
+            </el-form-item>
+            <el-table border v-loading="loading" :data="mobileList" v-if="mobileList && mobileList.length > 0" >
+                <el-table-column label="姓名" align="center" prop="name" />
+                <el-table-column label="手机" align="center" prop="mobile" />
+                <el-table-column label="备注" align="center" prop="remark" />
+                <el-table-column label="操作" align="center" class-name="small-padding fixed-width">
+                <template slot-scope="scope">
+                    <el-button
+                    size="mini"
+                    type="text"
+                    icon="el-icon-delete"
+                    @click="handleDelete(scope.row)"
+                    v-hasPermi="['crm:customerContacts:remove']"
+                    v-if="scope.row.contactsId == null"
+                    >删除</el-button>
+                </template>
+                </el-table-column>
+            </el-table>
+
+            <el-form-item label="接口人角色" prop="contactRole">
+                <el-select v-model="form.contactRole" placeholder="请选择" clearable size="small">
+                    <el-option
+                        v-for="item in contactRoleOptions"
+                        :key="item.dictValue"
+                        :label="item.dictLabel"
+                        :value="item.dictValue"
+                    />
+                </el-select>
+            </el-form-item>
+            <el-form-item label="业务场景" prop="businessScenario">
+                <el-select v-model="form.businessScenario"  placeholder="请选择线索业务场景" clearable size="small">
+                <el-option
+                    v-for="item in businessScenarioOptions"
+                    :key="item.dictValue"
+                    :label="item.dictLabel"
+                    :value="item.dictValue"
+                />
+                </el-select>
+            </el-form-item>
+            <el-form-item label="意向产品" prop="product">
+                <el-input v-model="form.product" placeholder="请输入方案涉及产品" />
+            </el-form-item>
+            <el-form-item label="采购周期" prop="purchaseCycle">
+                <el-input v-model="form.purchaseCycle" placeholder="请输入采购周期(单位:天)" />
+            </el-form-item>
+            <el-form-item label="跟进状态" prop="businessStatus">
+                <el-radio-group v-model="form.businessStatus">
+                    <el-radio label=0>跟进中</el-radio>
+                    <el-radio label=1>已流失</el-radio>
+                    <el-radio label=2>已赢单</el-radio>
+                    <el-radio label=3>待验证</el-radio>
+                </el-radio-group>
+            </el-form-item>
+            <el-form-item label="项目阶段" prop="projectPhase">
+                <!-- 移除 filteredProjectPhaseOptions，直接使用 projectPhaseOptions -->
+                <el-select v-model="form.projectPhase" placeholder="请选择" clearable size="small">
+                    <el-option
+                        v-for="item in projectPhaseOptions"
+                        :key="item.dictValue"
+                        :label="item.dictLabel"
+                        :value="item.dictValue"
+                    />
+                </el-select>
+            </el-form-item>
+            <el-form-item label="意向等级" prop="level">
+                <el-select v-model="form.level" placeholder="请选择" clearable size="small">
+                    <el-option
+                        v-for="item in levelOptions"
+                        :key="item.dictValue"
+                        :label="item.dictLabel"
+                        :value="item.dictValue"
+                    />
+                </el-select>
+            </el-form-item>
+            <el-form-item label="是否绑定BP">
+                <el-radio-group v-model="form.isBp">
+                    <el-radio label="0">未注册</el-radio>
+                    <el-radio label="1">已注册未绑定</el-radio>
+                    <el-radio label="2">不明确</el-radio>
+                    <el-radio label="3">已绑定</el-radio>
+                </el-radio-group>
+            </el-form-item>
+            <el-form-item label="预计成单时间" prop="preTime">
+                <el-date-picker clearable size="small" style="width: 200px"
+                    v-model="form.preTime"
+                    type="date"
+                    value-format="yyyy-MM-dd"
+                    placeholder="选择预计成单时间">
+                </el-date-picker>
+            </el-form-item>
+            <el-form-item label="预计成交金额" prop="preMoney">
+                <el-input v-model="form.preMoney" placeholder="请输入预计成交金额(元)" />
+            </el-form-item>
+            <el-form-item label="首次跟进内容" prop="content" v-if="form.businessId == null">
+                <el-input v-model="form.content" placeholder="请输入首次跟进内容" />
+            </el-form-item>
+            <el-form-item label="下次跟进时间" prop="nextTime">
+                <el-date-picker clearable size="small" style="width: 200px"
+                    v-model="form.nextTime"
+                    type="date"
+                    value-format="yyyy-MM-dd"
+                    placeholder="选择下次跟进时间">
+                </el-date-picker>
+            </el-form-item>
+        </el-form>
+        <div class="footer">
+            <el-button type="primary" @click="submitForm">确 定</el-button>
+        </div>
+        <el-dialog  :title=title :visible.sync="open" width="500px" append-to-body>
+            <el-form ref="contactForm" :model="contactForm" :rules="contactRules" label-width="120px">
+            <el-form-item label="联系人名称" prop="name">
+                <el-input v-model="contactForm.name" placeholder="请输入联系人名称" />
+            </el-form-item>
+            <el-form-item label="手机" prop="mobile">
+                <el-input v-model="contactForm.mobile" placeholder="请输入手机" />
+            </el-form-item>
+            <el-form-item label="备注" prop="remark">
+                <el-input v-model="contactForm.remark" type="textarea" placeholder="请输入内容" />
+            </el-form-item>
+            </el-form>
+            <div slot="footer" class="dialog-footer">
+                <el-button type="primary" @click="submitContactForm">确 定</el-button>
+                <el-button @click="cancelContact">取 消</el-button>
+            </div>
+        </el-dialog>
+    </div>
+</template>
+
+<script>
+    import { addBusiness, updateBusiness } from "@/api/crm/business";
+    import { listCustomerContacts, getCustomerContacts, addCustomerContacts, exportCustomerContacts } from "@/api/crm/customerContacts";
+    export default {
+        name: "business",
+        data() {
+            return {
+                // 弹出层标题
+                title: "",
+                // 是否显示弹出层
+                open: false,
+                // 遮罩层
+                loading: true,
+                mobileList: [],
+                // dialogVisible:false,
+                //联系方式表格
+                contactForm: {
+                    contactsId: null,
+                    customerId: null,
+                    businessId: null,
+                    name: null,
+                    mobile: null,
+                    remark: null
+                },
+                businessScenarioOptions: [],
+                clueSourceOptions: [],
+                contactRoleOptions: [],
+                projectPhaseOptions: [],
+                levelOptions: [],
+                // 添加标志位防止循环触发 - 确保初始化为 false
+                isUpdatingStatus: false,
+                isUpdatingPhase: false,
+                form: {
+                    businessId: null,
+                    customerId: null,
+                    source: null,
+                    manager: null,
+                    companyName: null,
+                    mobile: null,
+                    mobileList: [],
+                    contactRole: null,
+                    businessScenario: null,
+                    product: null,
+                    purchaseCycle: null,
+                    // businessStatus: 0,
+                    remark: null,
+                    projectPhase: null,
+                    level: null,
+                    isBp: '0',
+                    bpAccount: null,
+                    preTime: null,
+                    preMoney: null,
+                    nextTime: null,
+                    createTime: null,
+                    updateTime: null,
+                    createBy: null,
+                    recoveryTime: null,
+                    status: '1'
+                },
+                // 表单校验
+                rules: {
+                    source: [
+                        { required: true, message: "客户来源不能为空", trigger: "change" }
+                    ],
+                    companyName: [
+                        { required: true, message: "客户名称不能为空", trigger: "blur" }
+                    ],
+                    businessScenario: [
+                        { required: true, message: "业务场景不能为空", trigger: "change" }
+                    ],
+                    businessStatus: [
+                        { required: true, message: "请选择跟进状态", trigger: "change" }
+                    ],
+                    projectPhase: [
+                        { required: true, message: "请选择项目阶段", trigger: "change" }
+                    ],
+
+                },
+                //联系方式表单校验
+                contactRules: {
+                    name: [
+                        { required: true, message: "联系人不能为空", trigger: "blur" }
+                    ],
+                    mobile: [
+                        { required: true, message: "手机不能为空", trigger: "blur" },
+                        { min: 8, max: 11, message: '长度在 8 到 11 个字符', trigger: 'blur' }
+                    ]
+                }
+
+            };
+        },
+        created() {
+            this.getDicts("crm_customer_source").then((response) => {
+                this.clueSourceOptions = response.data;
+            });
+            this.getDicts("crm_contact_role").then((response) => {
+                this.contactRoleOptions = response.data;
+            });
+            this.getDicts("crm_project_phase").then((response) => {
+                this.projectPhaseOptions = response.data;
+            });
+            this.getDicts("crm_level").then((response) => {
+                this.levelOptions = response.data;
+            });
+            this.getDicts("business_scenario_type").then((response) => {
+                this.businessScenarioOptions = response.data;
+            });
+        },
+        // 修改监听器：实现正确的自动匹配逻辑
+        watch: {
+            // 监听跟进状态变化，自动匹配项目阶段
+            'form.businessStatus': {
+                handler: function(newVal, oldVal) {
+                    console.log('跟进状态变化:', oldVal, '->', newVal);
+
+                    if (this.isUpdatingStatus) {
+                        console.log('跳过状态更新，防止循环');
+                        return;
+                    }
+
+                    // 设置标志位防止循环触发
+                    this.isUpdatingPhase = true;
+
+                    if (newVal == 2) {
+                        // 已赢单 -> 自动设置为100%转商
+                        const winOption = this.projectPhaseOptions.find(item => {
+                            return item.dictLabel === '100%转商' ||
+                                   item.dictValue === 'A';
+                        });
+                        console.log('找到的赢单选项:', winOption);
+                        if (winOption) {
+                            this.form.projectPhase = winOption.dictValue;
+                            console.log('设置项目阶段为:', winOption.dictValue);
+                        }
+                    } else if (newVal == 1) {
+                        // 已流失 -> 自动设置为丢单
+                        const lostOption = this.projectPhaseOptions.find(item => {
+                            return item.dictLabel === '丢单' ||
+                                   item.dictValue === 'L' ;
+                        });
+                        console.log('找到的丢单选项:', lostOption);
+                        if (lostOption) {
+                            this.form.projectPhase = lostOption.dictValue;
+                            console.log('设置项目阶段为:', lostOption.dictValue);
+                        }
+                    }
+
+                    // 重置标志位
+                    this.$nextTick(() => {
+                        this.isUpdatingPhase = false;
+                        console.log('重置isUpdatingPhase标志位');
+                    });
+                },
+                immediate: false
+            },
+
+            // 监听项目阶段变化，自动匹配跟进状态
+            'form.projectPhase': {
+                handler: function(newVal, oldVal) {
+                    console.log('项目阶段变化:', oldVal, '->', newVal);
+
+                    if (this.isUpdatingPhase) {
+                        console.log('跳过阶段更新，防止循环');
+                        return;
+                    }
+
+                    // 设置标志位防止循环触发
+                    this.isUpdatingStatus = true;
+
+                    // 根据项目阶段自动匹配跟进状态
+                    const selectedPhase = this.projectPhaseOptions.find(item => item.dictValue === newVal);
+                    console.log('选中的阶段选项:', selectedPhase);
+
+                    if (selectedPhase) {
+                        if (selectedPhase.dictLabel == '100%转商' ||
+                            selectedPhase.dictValue == 'A') {
+                            // 100%转商 -> 自动设置为已赢单
+                            this.form.businessStatus = '2';
+                            console.log('设置跟进状态为已赢单');
+                        } else if (selectedPhase.dictLabel == '丢单' ||
+                                  selectedPhase.dictValue == 'L' ) {
+                            // 丢单 -> 自动设置为已流失
+                            this.form.businessStatus = '1';
+                            console.log('设置跟进状态为已流失');
+                        }
+                    }
+
+                    // 重置标志位
+                    this.$nextTick(() => {
+                        this.isUpdatingStatus = false;
+                        console.log('重置isUpdatingStatus标志位');
+                    });
+                },
+                immediate: false
+            }
+        },
+        methods: {
+            addProduct() {
+            },
+            delCustomerContacts(mobile) {
+                const index = this.mobileList.findIndex(phone => phone.id === mobile);
+                if (index !== -1) {
+                    this.mobileList.splice(index, 1); // 删除找到的对象
+                }
+                this.open = false;
+                this.loading = false;
+                console.log("3333333333333", JSON.stringify(this.mobileList));
+            },
+            /** 删除按钮操作 */
+            handleDelete(row) {
+                this.loading = true;
+                const mobile = row.mobile;
+                const index = this.mobileList.findIndex(phone => phone.mobile === mobile);
+                if (index !== -1) {
+                    this.mobileList.splice(index, 1); // 删除找到的对象
+                }
+                this.open = false;
+                this.loading = false;
+
+            },
+
+            /** 提交按钮 */
+            submitContactForm() {
+                this.$refs["contactForm"].validate(valid => {
+                    if (valid) {
+                        //新增
+                        const newMobile = {
+                            mobile: this.contactForm.mobile,
+                            name: this.contactForm.name,
+                            remark: this.contactForm.remark,
+                        };
+                        this.mobileList.push(newMobile);
+                        this.open = false;
+                        this.loading = false;
+                    }
+                });
+            },
+            updateMobileList(mobile, newMobileData) {
+                // 查找要修改的对象
+                const index = this.mobileList.findIndex(phone => phone.mobile === mobile);
+                if (index !== -1) {
+                    // 更新找到的对象
+                    this.$set(this.mobileList, index, { ...this.mobileList[index], ...newMobileData });
+                }
+            },
+            // 取消按钮
+            cancelContact() {
+                this.open = false;
+                this.resetContact();
+            },
+            resetContact() {
+                this.contactForm = {
+                    contactsId: null,
+                    customerId: null,
+                    name: null,
+                    mobile: null,
+                    email: null,
+                    weixin: null,
+                    address: null,
+                    remark: null,
+                    createUserId: null,
+                    createTime: null,
+                    updateTime: null,
+                    isDel: null,
+                    companyId: null
+                };
+            },
+            //添加联系方式
+            showAddContactDialog() {
+                this.open = true; // 显示弹窗
+                this.contactForm.mobile = ''; // 清空表单数据
+            },
+            addContact() {
+                // 添加联系方式逻辑
+                this.form.mobile = this.contactForm.mobile; // 将联系方式添加到form.mobile
+                this.open = false; // 关闭弹窗
+            },
+            updateReset(row){
+                // 重置标志位
+                this.isUpdatingStatus = false;
+                this.isUpdatingPhase = false;
+
+                this.form = row;
+                if(row.source != null){
+                    this.form.source = String(row.source);
+                }
+                if(row.contactRole != null){
+                    this.form.contactRole = String(row.contactRole);
+                }
+                if(row.businessScenario != null){
+                    this.form.businessScenario = String(row.businessScenario);
+                }
+                this.mobileList = this.form.mobileList;
+                if(row.level != null){
+                    this.form.level = String(row.level);
+                }
+                if(row.isBp != null){
+                    this.form.isBp = String(row.isBp);
+                }
+                this.loading = false;
+            },
+            reset(row) {
+                // 重置标志位
+                this.isUpdatingStatus = false;
+                this.isUpdatingPhase = false;
+
+                this.form = row;
+                this.form.source=String(row.source);
+                // 电话
+                this.getContact(row.customerId,this.form.businessId);
+                // // 跟进状态
+                // this.form.businessStatus = 0
+                // 客户名字
+                if(row.customerCompanyName){
+                    this.form.companyName = row.customerCompanyName
+                }
+            },
+            getContact(customerId,businessId){
+                this.loading = true;
+                listCustomerContacts({ customerId: customerId, businessId: businessId }).then(response => {
+                    if (response.code === 200) {
+                        if (response.rows.length > 0)
+                            this.mobileList = response.rows;
+                        this.loading = false;
+                    } else {
+                        this.mobileList = []
+                    }
+                })
+            },
+            businessReset() {
+                // 重置标志位
+                this.isUpdatingStatus = false;
+                this.isUpdatingPhase = false;
+
+                this.form = {
+                    businessId: null,
+                    customerId: null,
+                    source: null,
+                    manager: null,
+                    companyName: null,
+                    mobile: null,
+                    contactRole: null,
+                    businessScenario: null,
+                    product: null,
+                    purchaseCycle: null,
+                    remark: null,
+                    projectPhase: null,
+                    level: null,
+                    isBp: null,
+                    bpAccount: null,
+                    preTime: null,
+                    preMoney: null,
+                    nextTime: null,
+                    createTime: null,
+                    updateTime: null,
+                    createBy: null,
+                    recoveryTime: null,
+                    status: 0,
+                    content:null
+                };
+                this.resetContact();
+            },
+            /** 提交按钮 */
+            submitForm() {
+                this.$refs["form"].validate(valid => {
+                    if (valid) {
+                        this.form.mobileList = this.mobileList;
+                        if (this.form.businessId != null) {
+                            updateBusiness(this.form).then(response => {
+                                if (response.code === 200) {
+                                    this.msgSuccess("修改成功");
+                                    this.businessReset();
+                                    this.$emit('closeBusiness');
+                                }
+                            });
+                        } else {
+                            addBusiness(this.form).then(response => {
+                                if (response.code === 200) {
+                                    this.msgSuccess("提交成功");
+                                    this.businessReset();
+                                    this.$emit('closeBusiness');
+                                }
+                            });
+                        }
+
+                    }
+                });
+            },
+        }
+    };
+</script>
+
+<style lang="scss" scoped>
+.contents {
+    height: 100%;
+    background-color: #fff;
+    padding: 20px;
+
+}
+.footer {
+    display: flex;
+    align-items: center;
+    justify-content: flex-end;
+}
+</style>
+
+<style scoped>
+.avatar-uploader .el-upload {
+    border: 1px dashed #d9d9d9;
+    border-radius: 6px;
+    cursor: pointer;
+    position: relative;
+    overflow: hidden;
+}
+.avatar-uploader .el-upload:hover {
+    border-color: #409EFF;
+}
+</style>

src/views/crm/components/setColumn.vue

@@ -0,0 +1,96 @@
+<template>
+    <div>
+        <el-form ref="form" :model="form" :rules="rules" label-width="80px">
+            <el-form-item label="全部字段" prop="columns">
+                <p></p>
+                <el-checkbox-group v-model="form.columns">
+                    <!-- 循环遍历选项 -->
+                    <el-checkbox
+                        v-for="(item, index) in allColumns"
+                        :key="index"
+                        :label="item.prop"
+                        :disabled="item.prop == 'customerId' || item.prop == 'businessId'"
+                    >
+                        {{ item.label }}
+                    </el-checkbox>
+                </el-checkbox-group>
+            </el-form-item>
+            <div   class="footer">
+                <el-button type="primary" @click="submitForm">确定</el-button>
+                <el-button  @click="cancel">取消</el-button>
+            </div>
+        </el-form>
+    </div>
+</template>
+
+<script>
+    import {updateShow} from "@/api/company/show";
+
+    export default {
+        name: "business",
+        data() {
+            return {
+                form:{
+                    type:'',
+                    columns:[],
+                },
+                allColumns:[],
+                // 表单校验
+                rules: {
+                    type: [
+                        { required: true, message: "type不能为空", trigger: "blur" }
+                    ],
+                    columns: [
+                        { required: true, message: '请至少选择一个选项', trigger: 'change' },
+                        ],
+
+                },
+
+
+            }
+        },
+
+        created() {
+
+        },
+        methods: {
+            cancel(){
+                this.$emit('close');
+            },
+            reset(allColumns,selectedKeys,type,){
+                this.allColumns = allColumns;
+                this.form.columns = selectedKeys;
+                this.form.type = type;
+                console.log("==========",JSON.stringify(this.allColumns))
+                console.log("==========2",JSON.stringify(this.form.columns))
+            },
+            /** 提交按钮 */
+            submitForm() {
+                this.$refs["form"].validate(valid => {
+                if (valid) {
+                    console.log("==========2",JSON.stringify(this.form))
+                    updateShow(this.form).then(response => {
+                        if (response.code === 200) {
+                            this.msgSuccess("提交成功");
+                            this.$emit('close');
+                        }
+                    });
+                }
+                });
+            },
+        }
+    };
+</script>
+<style lang="scss" scoped>
+.contents{
+    height: 100%;
+    background-color: #fff;
+    padding: 20px;
+
+}
+.footer{
+    display: flex;
+    align-items: center;
+    justify-content: flex-end;
+}
+</style>

src/views/crm/customer/customerDetail.vue

@@ -98,14 +98,13 @@
                     </div>
                 </div>
                 <!-- AI 沟通总结 -->
-                <div class="card card-highlight">
+                <div class="card">
                     <div class="card-header">
                         <h3><i class="fas fa-robot"></i> AI 沟通总结</h3>
                     </div>
-                    <div class="summary-content">
-                        <p class="summary-text">{{ getCommunicationSummary() }}</p>
+                    <div class="summary-text compact">
+                        {{ getCommunicationSummary() }}
                     </div>
-                    <div class="update-time-corner">沟通时间：{{ getUpdateTime() }}</div>
                 </div>
                 <!-- 沟通记录 -->
                 <div class="card card-table">
@@ -136,7 +135,7 @@
                                             {{ getIntentionDegreeFromRecord(record) }}
                                         </span>
                                 </td>
-                                <td class="record-cell">{{ record.createTime }}</td>
+                                <td class="record-cell">{{ parseTime(record.createTime, '{y}-{m}-{d} {h}:{i}:{s}') || '-' }}</td>
                                 <td class="record-cell">
                                     <button @click="viewChat(record)" class="btn-view-chat">
                                         <i class="fas fa-comments"></i> 聊天详情
@@ -260,7 +259,7 @@
                     </div>
                     <div class="intention-section">
                         <div class="intention-header">
-                            <span class="intention-label">客户意向度</span>
+                            <span class="intention-label"><i class="fas fa-heart"></i> 客户意向度</span>
                             <el-tooltip placement="top" effect="light">
                                 <i class="el-icon-info intention-info-icon"></i>
                                 <div slot="content" class="intention-tooltip">
@@ -879,29 +878,35 @@ export default {
     background: linear-gradient(90deg, #10b981 0%, #34d399 100%);
 }
 
+/* 徽章改为“标签”风格（类似 AI 标签） */
 .risk-unknown .risk-badge {
-    background: linear-gradient(135deg, #6b7280 0%, #4b5563 100%);
-    box-shadow: 0 2px 8px rgba(107, 114, 128, 0.3);
+    background: #f8fafc;
+    border-color: #e5eaf1;
+    color: #64748b;
 }
 
 .risk-none .risk-badge {
-    background: linear-gradient(135deg, #10b981 0%, #34d399 100%);
-    box-shadow: 0 2px 8px rgba(16, 185, 129, 0.3);
+    background: #f0fdf4;
+    border-color: #bbf7d0;
+    color: #16a34a;
 }
 
 .risk-low .risk-badge {
-    background: linear-gradient(135deg, #3b82f6 0%, #60a5fa 100%);
-    box-shadow: 0 2px 8px rgba(59, 130, 246, 0.3);
+    background: #eff6ff;
+    border-color: #bfdbfe;
+    color: #2563eb;
 }
 
 .risk-medium .risk-badge {
-    background: linear-gradient(135deg, #f59e0b 0%, #fbbf24 100%);
-    box-shadow: 0 2px 8px rgba(245, 158, 11, 0.3);
+    background: #fffbeb;
+    border-color: #fde68a;
+    color: #d97706;
 }
 
 .risk-high .risk-badge {
-    background: linear-gradient(135deg, #ef4444 0%, #f87171 100%);
-    box-shadow: 0 2px 8px rgba(239, 68, 68, 0.3);
+    background: #fef2f2;
+    border-color: #fecaca;
+    color: #dc2626;
 }
 
 .risk-card:hover {
@@ -914,38 +919,26 @@ export default {
     display: inline-flex;
     align-items: center;
     gap: 6px;
-    padding: 6px 14px;
-    border-radius: 8px;
-    font-size: 16px;
-    font-weight: 700;
-    color: white;
-    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.15);
-    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
-    text-shadow: 0 1px 2px rgba(0, 0, 0, 0.2);
+    padding: 5px 10px;
+    border-radius: 10px;
+    font-size: 13px;
+    font-weight: 600;
+    border: 1px solid #e5eaf1;
+    box-shadow: none;
+    transition: all 0.2s ease;
 }
 
 .risk-badge::before {
     content: '';
-    width: 6px;
-    height: 6px;
-    background: white;
-    border-radius: 50%;
-    animation: pulse 2s infinite;
-}
-
-@keyframes pulse {
-    0%, 100% {
-        opacity: 1;
-        transform: scale(1);
-    }
-    50% {
-        opacity: 0.5;
-        transform: scale(1.2);
-    }
+    width: 8px;
+    height: 8px;
+    border-radius: 3px;
+    background: currentColor;
+    opacity: 0.35;
 }
 
 .risk-card:hover .risk-badge {
-    transform: scale(1.05);
+    transform: translateY(-1px);
 }
 
 /* 风险分析内容 */
@@ -1864,7 +1857,7 @@ export default {
     color: #64748b;
     display: flex;
     align-items: center;
-    gap: 4px;
+    gap: 6px;
 }
 
 .intention-label::before {
@@ -1875,6 +1868,19 @@ export default {
     border-radius: 2px;
 }
 
+.intention-label i {
+    width: 20px;
+    height: 20px;
+    border-radius: 6px;
+    display: inline-flex;
+    align-items: center;
+    justify-content: center;
+    font-size: 12px;
+    color: #fff;
+    background: linear-gradient(135deg, #f59e0b 0%, #ef4444 100%);
+    box-shadow: 0 2px 6px rgba(245, 158, 11, 0.35);
+}
+
 /* 水印风格意向度显示 - 按等级着色 */
 .intention-watermark {
     font-size: 59px;
@@ -2034,11 +2040,17 @@ export default {
 }
 
 .card-header h3 i {
-    font-size: 20px;
+    width: 24px;
+    height: 24px;
+    border-radius: 7px;
+    display: inline-flex;
+    align-items: center;
+    justify-content: center;
+    font-size: 13px;
+    color: #fff;
     background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
-    -webkit-background-clip: text;
-    -webkit-text-fill-color: transparent;
-    background-clip: text;
+    box-shadow: 0 3px 8px rgba(102, 126, 234, 0.35);
+    -webkit-text-fill-color: #fff;
 }
 
 .card-highlight .card-header h3 i {
@@ -2047,5 +2059,101 @@ export default {
     -webkit-text-fill-color: white;
 }
 
+/* 模仿参考图的企业微信分析台风格（覆盖） */
+.customer-container {
+    max-width: 100%;
+    padding: 12px;
+    background: #f4f6fa;
+}
+
+.main-grid-three-columns {
+    grid-template-columns: 300px minmax(640px, 1fr) 320px;
+    gap: 12px;
+    align-items: start;
+}
+
+.card {
+    border-radius: 10px;
+    border: 1px solid #e6ebf2;
+    box-shadow: 0 1px 3px rgba(15, 23, 42, 0.06);
+    margin-bottom: 10px;
+    padding: 12px;
+    background: #fff;
+}
+
+.card::before {
+    display: none;
+}
+
+.card:hover {
+    transform: none;
+    box-shadow: 0 2px 8px rgba(15, 23, 42, 0.08);
+    border-color: #dbe4f0;
+}
+
+.card-header {
+    border-bottom: 1px solid #edf1f7;
+    margin-bottom: 10px;
+    padding-bottom: 8px;
+}
+
+.card-header h3 {
+    font-size: 16px;
+    font-weight: 600;
+    color: #1f2937;
+}
+
+.card-header h3 i {
+    width: 18px;
+    height: 18px;
+    border-radius: 4px;
+    font-size: 10px;
+    background: #4f7cff;
+    box-shadow: none;
+}
+
+.summary-text.compact {
+    font-size: 14px;
+    line-height: 1.75;
+    color: #334155;
+    max-height: 132px;
+}
+
+.risk-card,
+.card-focus {
+    background: #fff;
+    border: 1px solid #e6ebf2;
+}
+
+.risk-analysis {
+    background: #f8fafc;
+    border: 1px solid #edf2f7;
+}
+
+.tag-item,
+.focus-item,
+.profile-item {
+    background: #f8fafc;
+    border-color: #e5eaf1;
+}
+
+.intention-label i {
+    width: 18px;
+    height: 18px;
+    border-radius: 4px;
+    font-size: 10px;
+    background: #4f7cff;
+    box-shadow: none;
+}
+
+.records-table th {
+    background: #f8fafc;
+    color: #475569;
+}
+
+.records-table tbody tr:hover {
+    background: #f8fbff;
+}
+
 
 </style>

src/views/crm/customer/index.vue

@@ -242,6 +242,11 @@
               {{scope.row.mobile}}
             </template>
           </el-table-column>
+          <el-table-column label="AI外呼呼出次数" align="right" prop="roboticCallOutCount" width="130">
+            <template slot-scope="scope">
+              {{ scope.row.roboticCallOutCount == null ? 0 : scope.row.roboticCallOutCount }}
+            </template>
+          </el-table-column>
           <el-table-column  label="客户来源" align="center" prop="source">
             <template slot-scope="scope">
                 <el-tag prop="status" v-for="(item, index) in sourceOptions"    v-if="scope.row.source==item.dictValue">{{item.dictLabel}}</el-tag>
@@ -257,7 +262,45 @@
                 <el-tag prop="status" v-for="(item, index) in typeOptions"    v-if="scope.row.customerType==item.dictValue">{{item.dictLabel}}</el-tag>
             </template>
           </el-table-column>
-          <el-table-column label="标签" align="center" prop="tags" />
+          <!-- <el-table-column label="标签" align="center" prop="tags" /> -->
+          <el-table-column label="标签" align="center" prop="properties" width="200">
+            <template slot-scope="scope">
+              <div v-if="scope.row.properties && scope.row.properties.length" style="text-align: left;">
+                <el-tooltip
+                  v-for="(item, index) in scope.row.properties.slice(0, 3)"
+                  :key="index"
+                  placement="top"
+                  effect="light"
+                >
+                  <div slot="content" style="max-width: 420px; word-break: break-word;">
+                    {{ item.propertyName }}：{{ item.propertyValue }}
+                  </div>
+                  <el-tag style="margin: 0 6px 6px 0; max-width: 100%;">
+                    {{ shortenText(item.propertyName + '：' + item.propertyValue, 16) }}
+                  </el-tag>
+                </el-tooltip>
+                <el-tooltip
+                  v-if="scope.row.properties.length > 3"
+                  placement="top"
+                  effect="light"
+                >
+                  <div slot="content" style="max-width: 360px;">
+                    <div
+                      v-for="(item, idx) in scope.row.properties.slice(3)"
+                      :key="'more-' + idx"
+                      style="margin-bottom: 4px;"
+                    >
+                      {{ item.propertyName }}：{{ item.propertyValue }}
+                    </div>
+                  </div>
+                  <el-tag type="info" style="margin: 0 6px 6px 0;">
+                    +{{ scope.row.properties.length - 3 }}
+                  </el-tag>
+                </el-tooltip>
+              </div>
+              <span v-else>-</span>
+            </template>
+          </el-table-column>
           <el-table-column label="流失风险" align="center" prop="attritionLevel">
             <template slot-scope="scope">
               <el-tag v-if="scope.row.attritionLevel == null" type="info">未分析</el-tag>
@@ -270,7 +313,48 @@
           </el-table-column>
           <el-table-column label="意向度" align="center" prop="intentionDegree">
             <template slot-scope="scope">
-              {{ scope.row.intentionDegree != null ? scope.row.intentionDegree  : '' }}
+              <el-tag v-if="scope.row.intentionDegree !== null && scope.row.intentionDegree !== undefined && scope.row.intentionDegree !== ''">
+                {{ scope.row.intentionDegree }}
+              </el-tag>
+              <span v-else>-</span>
+            </template>
+          </el-table-column>
+          <el-table-column label="关注点" align="center" prop="customerFocusJson" width="220">
+            <template slot-scope="scope">
+              <div v-if="parseFocusPoints(scope.row.customerFocusJson).length" style="text-align: left;">
+                <el-tooltip
+                  v-for="(item, index) in parseFocusPoints(scope.row.customerFocusJson).slice(0, 2)"
+                  :key="index"
+                  placement="top"
+                  effect="light"
+                >
+                  <div slot="content" style="max-width: 420px; word-break: break-word;">
+                    {{ item }}
+                  </div>
+                  <el-tag style="margin: 0 6px 6px 0; max-width: 100%; background: #fff; border: 1px solid #dcdfe6; color: #606266;">
+                    {{ shortenText(item, 14) }}
+                  </el-tag>
+                </el-tooltip>
+                <el-tooltip
+                  v-if="parseFocusPoints(scope.row.customerFocusJson).length > 2"
+                  placement="top"
+                  effect="light"
+                >
+                  <div slot="content" style="max-width: 420px;">
+                    <div
+                      v-for="(item, idx) in parseFocusPoints(scope.row.customerFocusJson).slice(2)"
+                      :key="'focus-more-' + idx"
+                      style="margin-bottom: 4px;"
+                    >
+                      {{ item }}
+                    </div>
+                  </div>
+                  <el-tag style="margin: 0 6px 6px 0; background: #fff; border: 1px solid #dcdfe6; color: #606266;">
+                    +{{ parseFocusPoints(scope.row.customerFocusJson).length - 2 }}
+                  </el-tag>
+                </el-tooltip>
+              </div>
+              <span v-else>-</span>
             </template>
           </el-table-column>
           <el-table-column label="备注" align="center" prop="remark" />
@@ -599,6 +683,34 @@ export default {
     this.getList();
   },
   methods: {
+    shortenText(text, maxLen = 16) {
+      const str = text == null ? '' : String(text);
+      if (str.length <= maxLen) return str;
+      return str.slice(0, maxLen) + '...';
+    },
+    parseFocusPoints(value) {
+      if (!value) return [];
+      if (Array.isArray(value)) {
+        return value.map(item => String(item).trim()).filter(Boolean);
+      }
+      if (typeof value === 'string') {
+        const raw = value.trim();
+        if (!raw) return [];
+        try {
+          const parsed = JSON.parse(raw);
+          if (Array.isArray(parsed)) {
+            return parsed.map(item => String(item).trim()).filter(Boolean);
+          }
+          if (typeof parsed === 'string') {
+            return [parsed.trim()].filter(Boolean);
+          }
+        } catch (e) {
+          // ignore parse error and use raw fallback
+        }
+        return [raw.replace(/^\[|\]$/g, '').replace(/["']/g, '').trim()].filter(Boolean);
+      }
+      return [String(value).trim()].filter(Boolean);
+    },
     openAiDrawer(row) {
       this.aiAnalyze.customerId = row.customerId;
       this.aiAnalyze.customerRow = row;

src/views/crm/customer/line.vue

@@ -172,6 +172,11 @@
             {{scope.row.mobile}}
           </template>
         </el-table-column>
+        <el-table-column label="AI外呼呼出次数" align="right" prop="roboticCallOutCount" width="130">
+          <template slot-scope="scope">
+            {{ scope.row.roboticCallOutCount == null ? 0 : scope.row.roboticCallOutCount }}
+          </template>
+        </el-table-column>
         <el-table-column  label="客户来源" align="center" prop="source">
           <template slot-scope="scope">
               <el-tag prop="status" v-for="(item, index) in sourceOptions"    v-if="scope.row.source==item.dictValue">{{item.dictLabel}}</el-tag>

src/views/crm/customer/my.vue

@@ -170,6 +170,11 @@
           <el-button v-hasPermi="['crm:customer:addVisit']"  type="text" size="mini" @click="handleAddVisit(scope.row)">写跟进</el-button>
         </template>
       </el-table-column>
+      <el-table-column label="AI外呼呼出次数" align="right" prop="roboticCallOutCount" width="130">
+        <template slot-scope="scope">
+          {{ scope.row.roboticCallOutCount == null ? 0 : scope.row.roboticCallOutCount }}
+        </template>
+      </el-table-column>
       <el-table-column  label="客户来源" align="center" prop="source">
         <template slot-scope="scope">
             <el-tag prop="status" v-for="(item, index) in sourceOptions"    v-if="scope.row.source==item.dictValue">{{item.dictLabel}}</el-tag>
@@ -219,6 +224,7 @@
             @click="handleRecover(scope.row)"
             v-hasPermi="['crm:customer:recover']"
           >回收公海</el-button>
+          <el-button size="mini" type="text" @click="handleBusiness(scope.row)" v-hasPermi="['crm:business:add']">新建商机</el-button>
           <!-- <el-button
 
             size="mini"
@@ -269,6 +275,10 @@
     <el-dialog :title="addVisitStatus.title" :visible.sync="addVisitStatus.open" width="600px" append-to-body>
         <add-visit-status ref="visitStatus" @close="closeVisitStatus()"></add-visit-status>
     </el-dialog>
+
+      <el-dialog :title="business.title" :visible.sync="business.open" width="600px" append-to-body>
+          <add-business @closeBusiness="closeBusiness"   ref="addBusiness" />
+      </el-dialog>
   </div>
 </template>
 
@@ -285,9 +295,10 @@ import addTag from '../components/addTag.vue';
 import addRemark from '../components/addRemark.vue';
 import addCustomerType from '../components/addCustomerType.vue';
 import addVisitStatus from '../components/addVisitStatus.vue';
+import addBusiness from '../components/addBusiness.vue';
 export default {
   name: "Customer",
-  components: {addVisitStatus,addCustomerType,addRemark,addTag,assignUser,addOrEditCustomer,editSource, addBatchSms,customerDetails,addVisit,addVisit },
+  components: {addVisitStatus,addCustomerType,addRemark,addTag,assignUser,addOrEditCustomer,editSource, addBatchSms,customerDetails,addVisit,addBusiness },
   data() {
     return {
       addVisitStatus:{
@@ -423,7 +434,10 @@ export default {
           { required: true, message: "客户来源不能为空", trigger: "blur" }
         ],
       },
-      loading:null,
+        business:{
+            open:false,
+            title:"新建商机"
+        },
     };
   },
   created() {
@@ -452,6 +466,19 @@ export default {
     this.getList();
   },
   methods: {
+
+      closeBusiness(){
+          this.business.open=false;
+          this.getList();
+      },
+
+      handleBusiness(row){
+          this.business.open=true;
+          setTimeout(() => {
+              this.$refs.addBusiness.reset(row);
+          }, 200);
+      },
+
     closeVisitStatus(){
         this.addVisitStatus.open=false;
         this.getList();

src/views/crm/customerBusiness/index.vue

@@ -0,0 +1,882 @@
+<template>
+  <div class="app-container"  customer-page-box>
+    <el-form :model="queryParams" ref="queryForm" :inline="true" v-show="showSearch" label-width="68px">
+      <!-- <el-form-item label="客户名称" prop="companyName">
+        <el-input
+          v-model="queryParams.companyName"
+          placeholder="请输入客户名称"
+          clearable
+          size="small"
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item> -->
+      <el-form-item label="线索来源" prop="source">
+        <el-select v-model="queryParams.source" placeholder="请选择线索来源" clearable size="small">
+          <el-option
+            v-for="item in clueSourceOptions"
+              :key="item.dictValue"
+              :label="item.dictLabel"
+              :value="item.dictValue"
+          />
+        </el-select>
+      </el-form-item>
+      <!-- <el-form-item label="客户经理" prop="manager">
+        <el-input
+          v-model="queryParams.manager"
+          placeholder="请输入客户经理"
+          clearable
+          size="small"
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item> -->
+      <el-form-item label="企业名称" prop="companyName">
+        <el-input
+          v-model="queryParams.companyName"
+          placeholder="请输入企业名称"
+          clearable
+          size="small"
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item>
+      <el-form-item label="相关客户" prop="mobile">
+        <el-input
+          v-model="queryParams.mobile"
+          placeholder="请输入相关客户电话号码"
+          clearable
+          size="small"
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item>
+      <!-- <el-form-item label="接口人角色" prop="contactRole">
+        <el-select v-model="queryParams.contactRole" placeholder="请选择" clearable size="small">
+          <el-option
+            v-for="item in contactRoleOptions"
+              :key="item.dictValue"
+              :label="item.dictLabel"
+              :value="item.dictValue"
+            />
+         </el-select>
+      </el-form-item> -->
+      <el-form-item label="业务场景" prop="businessScenario">
+        <el-input
+          v-model="queryParams.businessScenario"
+          placeholder="请输入业务场景"
+          clearable
+          size="small"
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item>
+      <!-- <el-form-item label="方案涉及的产品" prop="product">
+        <el-input
+          v-model="queryParams.product"
+          placeholder="请输入方案涉及的产品"
+          clearable
+          size="small"
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item> -->
+      <!-- <el-form-item label="采购周期(单位:天)" prop="purchaseCycle">
+        <el-input
+          v-model="queryParams.purchaseCycle"
+          placeholder="请输入采购周期(单位:天)"
+          clearable
+          size="small"
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item> -->
+      <el-form-item label="跟进状态" prop="businessStatus">
+        <el-select v-model="queryParams.businessStatus" placeholder="请选择跟进状态" clearable size="small">
+          <el-option
+            v-for="item in businessStatusOptions"
+              :key="item.dictValue"
+              :label="item.dictLabel"
+              :value="item.dictValue"
+          />
+        </el-select>
+      </el-form-item>
+      <el-form-item label="项目阶段" prop="projectPhase">
+        <el-select v-model="queryParams.projectPhase" placeholder="请选择" clearable size="small">
+          <el-option
+              v-for="item in projectPhaseOptions"
+              :key="item.dictValue"
+              :label="item.dictLabel"
+              :value="item.dictValue"
+          />
+        </el-select>
+      </el-form-item>
+      <el-form-item label="意向等级" prop="level">
+        <el-select v-model="queryParams.level" placeholder="请选择" clearable size="small">
+          <el-option
+              v-for="item in levelOptions"
+              :key="item.dictValue"
+              :label="item.dictLabel"
+              :value="item.dictValue"
+          />
+        </el-select>
+      </el-form-item>
+      <!-- <el-form-item label="是否绑定BP账号" prop="isBp">
+        <el-input
+          v-model="queryParams.isBp"
+          placeholder="请输入是否绑定BP账号"
+          clearable
+          size="small"
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item> -->
+      <!-- <el-form-item label="BP账户" prop="bpAccount">
+        <el-input
+          v-model="queryParams.bpAccount"
+          placeholder="请输入BP账户"
+          clearable
+          size="small"
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item> -->
+      <!-- <el-form-item label="预计成单时间" prop="preTime">
+        <el-date-picker clearable size="small" style="width: 200px"
+          v-model="queryParams.preTime"
+          type="date"
+          value-format="yyyy-MM-dd"
+          placeholder="选择预计成单时间">
+        </el-date-picker>
+      </el-form-item> -->
+      <!-- <el-form-item label="预计付费(元)" prop="preMoney">
+        <el-input
+          v-model="queryParams.preMoney"
+          placeholder="请输入预计付费(元)"
+          clearable
+          size="small"
+          @keyup.enter.native="handleQuery"
+        />
+      </el-form-item> -->
+      <!-- <el-form-item label="挖掘时间" prop="createTime">
+        <el-date-picker clearable size="small" style="width: 200px"
+          v-model="queryParams.createTime"
+          type="date"
+          value-format="yyyy-MM-dd"
+          placeholder="选择挖掘时间">
+        </el-date-picker>
+      </el-form-item> -->
+      <el-form-item label="挖掘时间" prop="createTimeRange">
+        <el-date-picker
+          style="width:205.4px"
+          clearable size="small"
+          v-model="createTimeRange"
+          type="daterange"
+          value-format="yyyy-MM-dd"
+          start-placeholder="开始日期"
+          end-placeholder="结束日期">
+        </el-date-picker>
+      </el-form-item>
+      <!-- <el-form-item label="下次跟进时间" prop="nextTime">
+        <el-date-picker clearable size="small" style="width: 200px"
+          v-model="queryParams.nextTime"
+          type="date"
+          value-format="yyyy-MM-dd"
+          placeholder="选择下次跟进时间">
+        </el-date-picker>
+      </el-form-item> -->
+      <el-form-item label="下次跟进" prop="nextTimeRange">
+        <el-date-picker
+          style="width:205.4px"
+          clearable size="small"
+          v-model="nextTimeRange"
+          type="daterange"
+          value-format="yyyy-MM-dd"
+          start-placeholder="开始日期"
+          end-placeholder="结束日期">
+        </el-date-picker>
+      </el-form-item>
+
+      <el-form-item>
+        <el-button type="cyan" icon="el-icon-search" size="mini" @click="handleQuery">搜索</el-button>
+        <el-button icon="el-icon-refresh" size="mini" @click="resetQuery">重置</el-button>
+      </el-form-item>
+    </el-form>
+
+    <el-row :gutter="10" class="mb8">
+      <!-- <el-col :span="1.5">
+        <el-button
+          type="primary"
+          icon="el-icon-plus"
+          size="mini"
+          @click="handleAdd"
+          v-hasPermi="['crm:business:add']"
+        >新增</el-button>
+      </el-col>
+      <el-col :span="1.5">
+        <el-button
+          type="success"
+          icon="el-icon-edit"
+          size="mini"
+          :disabled="single"
+          @click="handleUpdate"
+          v-hasPermi="['crm:business:edit']"
+        >修改</el-button>
+      </el-col> -->
+      <!-- <el-col :span="1.5">
+        <el-button
+          type="danger"
+          icon="el-icon-delete"
+          size="mini"
+          :disabled="multiple"
+          @click="handleDelete"
+          v-hasPermi="['crm:business:remove']"
+        >删除</el-button>
+      </el-col> -->
+      <!-- <el-col :span="1.5">
+        <el-button
+          type="danger"
+          icon="el-icon-delete"
+          size="mini"
+          :disabled="multiple"
+          @click="handleDelete"
+        >删除</el-button>
+      </el-col> -->
+      <el-col :span="1.5">
+        <el-button
+          type="warning"
+          icon="el-icon-download"
+          size="mini"
+          @click="handleExport"
+          v-hasPermi="['crm:business:export']"
+        >导出</el-button>
+      </el-col>
+      <el-col :span="1.5">
+          <el-button size="mini" icon="el-icon-s-operation" @click="handleSetColumn()" >设置列表</el-button>
+      </el-col>
+
+	  <right-toolbar :showSearch.sync="showSearch" @queryTable="getList"></right-toolbar>
+    </el-row>
+
+    <div>
+      <el-table  border v-loading="loading" :data="businessList"
+        @selection-change="handleSelectionChange"
+        @sort-change="handleSortChange"
+        >
+        <el-table-column type="selection" width="55" align="center" />
+        <!-- 动态渲染列 -->
+        <el-table-column
+          v-for="col in visibleColumns"
+          :key="col.prop"
+          :label="col.label"
+          :width="col.width"
+          align="center"
+          :prop="col.prop"
+          :sortable="col.prop === 'nextTime' ? 'custom' : false"
+          >
+
+          <template slot-scope="scope">
+
+            <!-- 如果是客户来源字段 -->
+            <template v-if="col.prop === 'source'">
+              <el-tag v-for="item in clueSourceOptions" :key="item.dictValue" v-show="scope.row.source == item.dictValue">
+                {{ item.dictLabel }}
+              </el-tag>
+            </template>
+
+
+
+            <!-- <template v-else-if="col.prop === 'mobile'">
+              <template>
+                {{scope.row.mobile}}
+                <el-button type="text"    size="mini" @click="callNumber(scope.row.customerId,null)" v-show="scope.row.mobile!=null">拨号</el-button>
+                <el-button v-hasPermi="['crm:customer:addVisit']"  type="text" size="mini" @click="handleAddVisit(scope.row)">写跟进</el-button>
+              </template>
+            </template>
+
+            <template v-else-if="col.prop === 'mobileList'">
+              <div>
+                <el-tag v-for="(phone, index) in scope.row.mobileList" :key="index" v-if="scope.row.mobileList">
+                  {{ phone.mobile }}
+                </el-tag>
+
+              </div>
+            </template>   -->
+
+             <!-- 如果是相关客户电话号码字段 -->
+             <template v-else-if="col.prop === 'mobile'">
+                <template>
+                  {{scope.row.mobile}}
+                  <!-- <el-button type="text"    size="mini" @click="callNumber(scope.row.customerId,null)" v-show="scope.row.mobile!=null">拨号</el-button>
+                  <el-button v-hasPermi="['crm:customer:addVisit']"  type="text" size="mini" @click="handleAddVisit(scope.row)" v-show="scope.row.mobile!=null">写跟进</el-button> -->
+                </template>
+              </template>
+
+              <!-- 如果是电话号码字段 -->
+              <template v-else-if="col.prop === 'mobileList'">
+                <div>
+                    <template>
+                        <div v-for="(phone, index) in scope.row.mobileList" :key="index" v-if="scope.row.mobileList">
+                            <el-tag >
+                                {{ phone.mobile }}
+                            </el-tag>
+                            <!-- <el-button type="text"    size="mini" @click="callNumber(null,phone.contactsId)" v-show="phone.mobile!=null">拨号</el-button> -->
+                        </div>
+                        <!-- <el-button v-hasPermi="['crm:customer:addVisit']"  type="text" size="mini" @click="handleAddVisit(scope.row)" v-show="scope.row.mobile==null">写跟进</el-button> -->
+                    </template>
+                </div>
+              </template>
+
+             <!-- 如果是接口人角色字段 -->
+             <template v-else-if="col.prop === 'contactRole'">
+              <span prop="contactRole" v-for="(item, index) in contactRoleOptions"    v-if="scope.row.contactRole==item.dictValue">{{item.dictLabel}}</span>
+            </template>
+
+            <!-- 如果是业务场景字段 -->
+            <template v-else-if="col.prop === 'businessScenario'">
+              <el-tag v-for="item in businessScenarioOptions" :key="item.dictValue" v-show="scope.row.businessScenario == item.dictValue">
+                {{ item.dictLabel }}
+              </el-tag>
+            </template>
+
+            <!-- 如果是采购周期字段 -->
+            <template v-else-if="col.prop === 'purchaseCycle'">
+              <span>{{scope.row.purchaseCycle||'--'}}天</span>
+            </template>
+
+            <!-- 如果是跟进状态字段 -->
+            <template v-else-if="col.prop === 'businessStatus'">
+              <span prop="businessStatus" v-for="(item, index) in businessStatusOptions"    v-if="scope.row.businessStatus==item.dictValue">{{item.dictLabel}}</span>
+            </template>
+
+            <!-- 如果是项目阶段字段 -->
+            <template v-else-if="col.prop === 'projectPhase'">
+              <span prop="projectPhase" v-for="(item, index) in projectPhaseOptions" v-if="scope.row.projectPhase==item.dictValue">{{item.dictLabel}}</span>
+            </template>
+
+            <!-- 如果是意向等级字段 -->
+            <template v-else-if="col.prop === 'level'">
+              <span prop="level" v-for="(item, index) in levelOptions" v-if="scope.row.level==item.dictValue">{{item.dictLabel}}</span>
+            </template>
+
+            <!-- 如果是是否绑定BP账号字段 -->
+            <template v-else-if="col.prop === 'isBp'">
+              <span prop="isBp" v-for="(item, index) in isBpOptions" v-if="scope.row.isBp==item.dictValue">{{item.dictLabel}}</span>
+            </template>
+
+            <!-- 如果是预计成单时间字段 -->
+            <template v-else-if="col.prop === 'preTime'">
+              <span>{{ parseTime(scope.row.preTime, '{y}-{m}-{d}') }}</span>
+            </template>
+
+            <!-- 如果是预计付费字段 -->
+            <template v-else-if="col.prop === 'preMoney'">
+              <span>{{scope.row.preMoney||'--'}}元</span>
+            </template>
+
+            <!-- 如果是下次跟进时间字段 -->
+            <template v-else-if="col.prop === 'nextTime'">
+              <span>{{ parseTime(scope.row.nextTime, '{y}-{m}-{d}') }}</span>
+            </template>
+
+            <!-- 如果是下次跟进时间 -->
+            <template v-else-if="col.prop === 'nextTime'">
+              <span style="color: red;">
+                {{ scope.row.nextTime }}
+              </span>
+            </template>
+            <!-- 其他普通字段 -->
+            <span v-else>{{ scope.row[col.prop] }}</span>
+          </template>
+
+
+        </el-table-column>
+
+        <!-- 操作列，始终显示 -->
+        <el-table-column label="操作" align="center" class-name="small-padding fixed-width">
+          <template slot-scope="scope">
+            <!-- <el-button size="mini" type="text" icon="el-icon-edit" @click="handleUpdate(scope.row)" v-hasPermi="['crm:business:edit']">修改</el-button>
+            <el-button size="mini" type="text" icon="el-icon-delete" @click="handleDelete(scope.row)" v-hasPermi="['crm:business:remove']">删除</el-button> -->
+            <div v-if="scope.row.customerId !== null">
+              <el-button size="mini" type="text" icon="el-icon-s-custom" @click="handleShow(scope.row)" v-hasPermi="['crm:customer:query']">查看相关客户</el-button>
+            </div>
+            <div v-if="scope.row.customerId == null">
+                <el-button size="mini" type="text" icon="el-icon-s-custom" @click="handlevisitShow(scope.row)" v-hasPermi="['crm:customer:query']">查看商机跟进</el-button>
+              </div>
+          </template>
+        </el-table-column>
+      </el-table>
+
+      <pagination
+        v-show="total>0"
+        :total="total"
+        :page.sync="queryParams.pageNum"
+        :limit.sync="queryParams.pageSize"
+        @pagination="getList"
+      />
+
+      <el-dialog :title="title" :visible.sync="open" width="600px" append-to-body>
+        <add-business @closeBusiness="closeBusiness"   ref="addBusiness" />
+      </el-dialog>
+      <!-- 显示 allColumns 数据的对话框 -->
+      <el-dialog :visible.sync="columns.open" :title="columns.title">
+        <set-column ref="setColumn" @close="closeSetColumn"/>
+      </el-dialog>
+      <el-drawer size="75%" :title="show.title" :visible.sync="show.open">
+        <customer-details  ref="customerDetails" />
+      </el-drawer>
+      <el-dialog :title="visit.title" :visible.sync="visit.open" width="600px" append-to-body>
+        <add-visit @closeVisit="closeVisit"   ref="addVisit" />
+      </el-dialog>
+      <el-dialog :title="visitView.title" :visible.sync="visitView.open" width="1000px" append-to-body>
+          <customer-visit-list ref="visit"></customer-visit-list>
+      </el-dialog>
+    </div>
+  </div>
+</template>
+
+<script>
+import { listBusiness, getBusiness, delBusiness, updateBusiness, exportBusiness,setBusinessPool } from "@/api/crm/business";
+import addBusiness from '../components/addBusiness.vue';
+import setColumn from '../components/setColumn.vue';
+import addVisit from '../components/addVisit.vue';
+import {getShow} from "@/api/company/show";
+import customerDetails from '../components/customerDetails.vue';
+import customerVisitList from '../components/customerVisitList.vue';
+export default {
+  name: "Business",
+  components: {setColumn,addBusiness,customerDetails,addVisit,customerVisitList},
+  data() {
+    return {
+      visitView:{
+            open:false,
+            title:"跟进记录"
+        },
+      visit:{
+          open:false,
+          title:"写跟进"
+      },
+      show:{
+        title:"客户详情",
+        open:false,
+      },
+      columns:{
+        title:"设置列表",
+        open:false,
+      },
+      columnType:'business',
+      visibleColumns: [],
+       // 可选字段
+       allColumns: [
+       { prop: "businessId", label: "商机ID" },
+        // { prop: "companyName", label: "客户名称" },
+        { prop: "customerId", label: "客户ID" },
+        { prop: "source", label: "线索来源" },
+        { prop: "manager", label: "客户经理" },
+        { prop: "companyName", label: "企业名称" },
+        { prop: "mobile", label: "相关客户电话",width:120  },
+        { prop: "mobileList", label: "电话号码",width:120},
+        { prop: "contactRole", label: "接口人角色" },
+        { prop: "businessScenario", label: "业务场景" },
+        { prop: "product", label: "方案涉及产品" },
+        { prop: "purchaseCycle", label: "采购周期" },
+        { prop: "businessStatus", label: "跟进状态" },
+        { prop: "content", label: "最新跟进内容" },
+        { prop: "nextTime", label: "下次跟进时间",width: 180, sortable: 'custom' },// 启用自定义排序
+        { prop: "projectPhase", label: "项目阶段" },
+        { prop: "level", label: "意向等级" },
+        { prop: "isBp", label: "是否绑定BP账号" },
+        { prop: "bpAccount", label: "BP账户" },
+        { prop: "preTime", label: "预计成单时间", width: 105 },
+        { prop: "preMoney", label: "预计付费" },
+        { prop: "createTime", label: "挖掘时间", width: 105 },
+      ],
+      // 选中的字段（默认显示所有字段）
+      selectedKeys: [
+        "businessId",
+        "customerId",
+        "source",
+        "manager",
+        "companyName",
+        "mobile",
+        "mobileList",
+        "contactRole",
+        "businessScenario",
+        "product",
+        "purchaseCycle",
+        "businessStatus",
+        "content",
+        "nextTime",
+        "projectPhase",
+        "level",
+        "isBp",
+        "bpAccount",
+        "preTime",
+        "preMoney",
+        "createTime"
+      ],
+      createTimeRange:[],
+      nextTimeRange:[],
+      recoveryRange:[],
+      statusOptions:[
+        {
+          dictValue:1,
+          dictLabel:"已分配"
+        },
+        {
+          dictValue:2,
+          dictLabel:"进行中"
+        },
+        {
+          dictValue:3,
+          dictLabel:"回收"
+        }
+      ],
+      clueSourceOptions:[],
+      contactRoleOptions:[],
+      projectPhaseOptions:[],
+      businessScenarioOptions:[],
+      levelOptions:[],
+      businessStatusOptions:[],
+      isBpOptions:[
+        {
+          dictValue:0,
+          dictLabel:"未注册"
+        },
+        {
+          dictValue:1,
+          dictLabel:"已注册未绑定"
+        },
+        {
+          dictValue:2,
+          dictLabel:"不明确"
+        },
+        {
+          dictValue:3,
+          dictLabel:"已绑定"
+        }
+      ],
+
+      // 遮罩层
+      loading: true,
+      // 选中数组
+      ids: [],
+      // 非单个禁用
+      single: true,
+      // 非多个禁用
+      multiple: true,
+      // 显示搜索条件
+      showSearch: true,
+      // 总条数
+      total: 0,
+      // 商机表格数据
+      businessList: [],
+      // 弹出层标题
+      title: "",
+      // 是否显示弹出层
+      open: false,
+      // 查询参数
+      queryParams: {
+        pageNum: 1,
+        pageSize: 10,
+        // customerId: null,
+        source: null,
+        manager: null,
+        companyName: null,
+        mobile: null,
+        contactRole: null,
+        businessScenario: null,
+        product: null,
+        purchaseCycle: null,
+        businessStatus: null,
+        projectPhase: null,
+        level: null,
+        isBp: null,
+        bpAccount: null,
+        preTime: null,
+        preMoney: null,
+        nextTime: null,
+        recoveryTime: null,
+        status: null,
+        companyName:null,
+        orderBy:null,//nextTime排序规则
+      },
+      // 表单参数
+      form: {},
+      // 表单校验
+      rules: {
+        customerId: [
+          { required: true, message: "客户id不能为空", trigger: "blur" }
+        ],
+      },
+
+    };
+  },
+  created() {
+    this.getDicts("business_scenario_type").then((response) => {
+      this.businessScenarioOptions = response.data;
+    });
+    this.getDicts("crm_customer_source").then((response) => {
+      this.clueSourceOptions = response.data;
+    });
+    this.getDicts("crm_contact_role").then((response) => {
+      this.contactRoleOptions = response.data;
+    });
+    this.getDicts("crm_project_phase").then((response) => {
+      this.projectPhaseOptions = response.data;
+    });
+    this.getDicts("crm_level").then((response) => {
+      this.levelOptions = response.data;
+    });
+    this.getDicts("crm_business_status").then((response) => {
+      this.businessStatusOptions = response.data;
+    });
+    this.getList();
+  },
+  methods: {
+    getData(customerId){
+        this.queryParams.customerId=customerId;
+        this.queryParams.pageNum=1;
+        this.getList();
+    },
+    handlevisitShow(row){
+        this.visitView.open=true;
+        setTimeout(() => {
+            this.$refs.visit. getBusinessData(row.businessId);
+        }, 200);
+
+      },
+    async handleSortChange({ prop, order }) {
+      try {
+        this.loading = true; // 开始加载
+        const sortOrder = order === 'ascending' ? 'asc' : 'desc'; // 转换排序顺序
+        // const params = {
+        //   sortOrder: sortOrder // 排序顺序
+        // };
+        this.queryParams.orderBy = sortOrder;
+
+        // 调用后端接口获取排序后的数据
+        const response = await this.getList();
+      } catch (error) {
+        console.error('排序失败:', error);
+      } finally {
+        this.loading = false; // 结束加载
+      }
+    },
+    handleAddVisit(row){
+        this.visit.open=true;
+        setTimeout(() => {
+            this.$refs.addVisit.reset(row.customerId);
+        }, 200);
+    },
+    closeVisit(){
+        this.visit.open=false;
+        this.getList();
+    },
+    handleShow(row){
+      this.show.open=true;
+      var that=this;
+      const tab = "visit";
+      setTimeout(() => {
+        that.$refs.customerDetails.getDetails(row.customerId);
+        that.$refs.customerDetails.handleClick(tab);
+
+      }, 200);
+    },
+    handleSetColumn(){
+      this.columns.open=true;
+      var that=this;
+      setTimeout(() => {
+            that.$refs.setColumn.reset(that.allColumns,that.selectedKeys,that.columnType);
+      }, 200);
+    },
+    closeSetColumn(){
+      this.columns.open=false;
+      this.getList();
+    },
+    handleBusiness(row){
+        this.business.open=true;
+        setTimeout(() => {
+            this.$refs.addBusiness.reset(row);
+        }, 200);
+    },
+    closeBusiness(){
+        this.business.open=false;
+        this.getList();
+    },
+    //查询显示字段
+    async getColumn(){
+      const response = await getShow(this.columnType);
+      if (response.code === 200 && response.data) {
+        this.selectedKeys = response.data.columns.split(",");
+        this.$set(this, "visibleColumns", this.allColumns.filter(col => this.selectedKeys.includes(col.prop)));
+
+      } else{
+        this.$set(this, "visibleColumns", this.allColumns);
+      }
+    },
+    /** 查询客户列表 */
+    async getList() {
+      this.loading = true;
+      await this.getColumn(); // 确保 visibleColumns 先获取到
+      if(this.createTimeRange!=null&&this.createTimeRange.length==2){
+        this.queryParams.createTimeRange=this.createTimeRange[0]+"--"+this.createTimeRange[1]
+      }
+      else{
+        this.queryParams.createTimeRange=null;
+      }
+      if(this.nextTimeRange!=null&&this.nextTimeRange.length==2){
+        this.queryParams.nextTimeRange=this.nextTimeRange[0]+"--"+this.nextTimeRange[1]
+      }
+      else{
+        this.queryParams.nextTimeRange=null;
+      }
+      if(this.recoveryRange!=null&&this.recoveryRange.length==2){
+        this.queryParams.recoveryRange=this.recoveryRange[0]+"--"+this.recoveryRange[1]
+      }
+      else{
+        this.queryParams.recoveryRange=null;
+      }
+      const response = await listBusiness(this.addDateRange(this.queryParams, this.dateRange));
+      this.businessList = response.rows
+      this.total = response.total;
+      this.loading = false;
+
+    },
+    // 取消按钮
+    cancel() {
+      this.open = false;
+      this.reset();
+    },
+    // 表单重置
+    reset() {
+      this.form = {
+        businessId: null,
+        customerId: null,
+        source: null,
+        manager: null,
+        companyName: null,
+        mobile: null,
+        contactRole: null,
+        businessScenario: null,
+        product: null,
+        purchaseCycle: null,
+        businessStatus: 0,
+        remark: null,
+        projectPhase: null,
+        level: null,
+        isBp: null,
+        bpAccount: null,
+        preTime: null,
+        preMoney: null,
+        nextTime: null,
+        createTime: null,
+        updateTime: null,
+        createBy: null,
+        recoveryTime: null,
+        status: 0,
+        // createTimeRange:null,
+        // nextTimeRange:null,
+        // recoveryRange:null
+      };
+      this.resetForm("form");
+    },
+    /** 搜索按钮操作 */
+    handleQuery() {
+      this.queryParams.pageNum = 1;
+      this.getList();
+    },
+    /** 重置按钮操作 */
+    resetQuery() {
+      this.resetForm("queryForm");
+      this.handleQuery();
+    },
+    // 多选框选中数据
+    handleSelectionChange(selection) {
+      this.ids = selection.map(item => item.businessId)
+      this.single = selection.length!==1
+      this.multiple = !selection.length
+    },
+    /** 新增按钮操作 */
+    handleAdd() {
+      this.reset();
+      this.open = true;
+      this.title = "添加商机";
+    },
+    /** 修改按钮操作 */
+    handleUpdate(row) {
+      this.reset();
+      const businessId = row.businessId || this.ids
+      getBusiness(businessId).then(response => {
+        this.form = response.data;
+        this.form.source = String(response.data.source);
+        this.form.contactRole = String(response.data.contactRole);
+        this.form.level = String(response.data.level);
+        this.form.businessStatus = String(response.data.businessStatus);
+        console.log("111111111111111111111",JSON.stringify(this.form))
+        this.open = true;
+        this.title = "修改商机";
+        setTimeout(() => {
+            this.$refs.addBusiness.updateReset(row);
+        }, 200);
+      });
+    },
+    // /** 提交按钮 */
+    // submitForm() {
+    //   this.$refs["form"].validate(valid => {
+    //     if (valid) {
+    //       if (this.form.businessId != null) {
+    //         updateBusiness(this.form).then(response => {
+    //           if (response.code === 200) {
+    //             this.msgSuccess("修改成功");
+    //             this.open = false;
+    //             this.getList();
+    //           }
+    //         });
+    //       } else {
+    //         addBusiness(this.form).then(response => {
+    //           if (response.code === 200) {
+    //             this.msgSuccess("新增成功");
+    //             this.open = false;
+    //             this.getList();
+    //           }
+    //         });
+    //       }
+    //     }
+    //   });
+    // },
+    /** 删除按钮操作 */
+    handleDelete(row) {
+      const businessIds = row.businessId || this.ids;
+      this.$confirm('是否确认删除商机编号为"' + businessIds + '"的数据项?', "警告", {
+          confirmButtonText: "确定",
+          cancelButtonText: "取消",
+          type: "warning"
+        }).then(function() {
+          return delBusiness(businessIds);
+        }).then(() => {
+          this.getList();
+          this.msgSuccess("删除成功");
+        }).catch(function() {});
+    },
+    // /** 退回公海按钮操作 */
+    // handleDelete(row) {
+    //   const businessIds = row.businessId || this.ids;
+    //   this.$confirm('是否确认删除商机编号为"' + businessIds + '"的数据项?', "警告", {
+    //       confirmButtonText: "确定",
+    //       cancelButtonText: "取消",
+    //       type: "warning"
+    //     }).then(function() {
+    //       return setBusinessPool(businessIds);
+    //     }).then(() => {
+    //       this.getList();
+    //       this.msgSuccess("删除成功");
+    //     }).catch(function() {});
+    // },
+    /** 导出按钮操作 */
+    handleExport() {
+      const queryParams = this.queryParams;
+      this.$confirm('是否确认导出所有商机数据项?', "警告", {
+          confirmButtonText: "确定",
+          cancelButtonText: "取消",
+          type: "warning"
+        }).then(function() {
+          return exportBusiness(queryParams);
+        }).then(response => {
+          this.download(response.msg);
+        }).catch(function() {});
+    }
+  }
+};
+</script>

src/views/crm/customerBusiness/my.vue

@@ -0,0 +1,930 @@
+<template>
+    <div class="app-container"  customer-page-box>
+      <el-form :model="queryParams" ref="queryForm" :inline="true" v-show="showSearch" label-width="68px">
+        <!-- <el-form-item label="客户名称" prop="companyName">
+          <el-input
+            v-model="queryParams.companyName"
+            placeholder="请输入客户名称"
+            clearable
+            size="small"
+            @keyup.enter.native="handleQuery"
+          />
+        </el-form-item> -->
+        <el-form-item label="线索来源" prop="source">
+          <el-select v-model="queryParams.source" placeholder="请选择线索来源" clearable size="small">
+            <el-option
+              v-for="item in clueSourceOptions"
+                :key="item.dictValue"
+                :label="item.dictLabel"
+                :value="item.dictValue"
+            />
+          </el-select>
+        </el-form-item>
+        <!-- <el-form-item label="客户经理" prop="manager">
+          <el-input
+            v-model="queryParams.manager"
+            placeholder="请输入客户经理"
+            clearable
+            size="small"
+            @keyup.enter.native="handleQuery"
+          />
+        </el-form-item> -->
+        <el-form-item label="企业名称" prop="companyName">
+          <el-input
+            v-model="queryParams.companyName"
+            placeholder="请输入企业名称"
+            clearable
+            size="small"
+            @keyup.enter.native="handleQuery"
+          />
+        </el-form-item>
+        <el-form-item label="相关客户" prop="mobile">
+          <el-input
+            v-model="queryParams.mobile"
+            placeholder="请输入相关客户电话号码"
+            clearable
+            size="small"
+            @keyup.enter.native="handleQuery"
+          />
+        </el-form-item>
+        <!-- <el-form-item label="接口人角色" prop="contactRole">
+          <el-select v-model="queryParams.contactRole" placeholder="请选择" clearable size="small">
+            <el-option
+              v-for="item in contactRoleOptions"
+                :key="item.dictValue"
+                :label="item.dictLabel"
+                :value="item.dictValue"
+              />
+           </el-select>
+        </el-form-item> -->
+        <el-form-item label="业务场景" prop="businessScenario">
+          <el-input
+            v-model="queryParams.businessScenario"
+            placeholder="请输入业务场景"
+            clearable
+            size="small"
+            @keyup.enter.native="handleQuery"
+          />
+        </el-form-item>
+        <!-- <el-form-item label="方案涉及的产品" prop="product">
+          <el-input
+            v-model="queryParams.product"
+            placeholder="请输入方案涉及的产品"
+            clearable
+            size="small"
+            @keyup.enter.native="handleQuery"
+          />
+        </el-form-item> -->
+        <!-- <el-form-item label="采购周期(单位:天)" prop="purchaseCycle">
+          <el-input
+            v-model="queryParams.purchaseCycle"
+            placeholder="请输入采购周期(单位:天)"
+            clearable
+            size="small"
+            @keyup.enter.native="handleQuery"
+          />
+        </el-form-item> -->
+        <el-form-item label="跟进状态" prop="businessStatus">
+          <el-select v-model="queryParams.businessStatus" placeholder="请选择跟进状态" clearable size="small">
+            <el-option
+              v-for="item in businessStatusOptions"
+                :key="item.dictValue"
+                :label="item.dictLabel"
+                :value="item.dictValue"
+            />
+          </el-select>
+        </el-form-item>
+        <el-form-item label="项目阶段" prop="projectPhase">
+          <el-select v-model="queryParams.projectPhase" placeholder="请选择" clearable size="small">
+            <el-option
+                v-for="item in projectPhaseOptions"
+                :key="item.dictValue"
+                :label="item.dictLabel"
+                :value="item.dictValue"
+            />
+          </el-select>
+        </el-form-item>
+        <el-form-item label="意向等级" prop="level">
+          <el-select v-model="queryParams.level" placeholder="请选择" clearable size="small">
+            <el-option
+                v-for="item in levelOptions"
+                :key="item.dictValue"
+                :label="item.dictLabel"
+                :value="item.dictValue"
+            />
+          </el-select>
+        </el-form-item>
+        <!-- <el-form-item label="是否绑定BP账号" prop="isBp">
+          <el-input
+            v-model="queryParams.isBp"
+            placeholder="请输入是否绑定BP账号"
+            clearable
+            size="small"
+            @keyup.enter.native="handleQuery"
+          />
+        </el-form-item> -->
+        <!-- <el-form-item label="BP账户" prop="bpAccount">
+          <el-input
+            v-model="queryParams.bpAccount"
+            placeholder="请输入BP账户"
+            clearable
+            size="small"
+            @keyup.enter.native="handleQuery"
+          />
+        </el-form-item> -->
+        <!-- <el-form-item label="预计成单时间" prop="preTime">
+          <el-date-picker clearable size="small" style="width: 200px"
+            v-model="queryParams.preTime"
+            type="date"
+            value-format="yyyy-MM-dd"
+            placeholder="选择预计成单时间">
+          </el-date-picker>
+        </el-form-item> -->
+        <!-- <el-form-item label="预计付费(元)" prop="preMoney">
+          <el-input
+            v-model="queryParams.preMoney"
+            placeholder="请输入预计付费(元)"
+            clearable
+            size="small"
+            @keyup.enter.native="handleQuery"
+          />
+        </el-form-item> -->
+        <!-- <el-form-item label="挖掘时间" prop="createTime">
+          <el-date-picker clearable size="small" style="width: 200px"
+            v-model="queryParams.createTime"
+            type="date"
+            value-format="yyyy-MM-dd"
+            placeholder="选择挖掘时间">
+          </el-date-picker>
+        </el-form-item> -->
+        <el-form-item label="挖掘时间" prop="createTimeRange">
+          <el-date-picker
+            style="width:205.4px"
+            clearable size="small"
+            v-model="createTimeRange"
+            type="daterange"
+            value-format="yyyy-MM-dd"
+            start-placeholder="开始日期"
+            end-placeholder="结束日期">
+          </el-date-picker>
+        </el-form-item>
+        <!-- <el-form-item label="下次跟进时间" prop="nextTime">
+          <el-date-picker clearable size="small" style="width: 200px"
+            v-model="queryParams.nextTime"
+            type="date"
+            value-format="yyyy-MM-dd"
+            placeholder="选择下次跟进时间">
+          </el-date-picker>
+        </el-form-item> -->
+        <el-form-item label="下次跟进" prop="nextTimeRange">
+          <el-date-picker
+            style="width:205.4px"
+            clearable size="small"
+            v-model="nextTimeRange"
+            type="daterange"
+            value-format="yyyy-MM-dd"
+            start-placeholder="开始日期"
+            end-placeholder="结束日期">
+          </el-date-picker>
+        </el-form-item>
+
+        <el-form-item>
+          <el-button type="cyan" icon="el-icon-search" size="mini" @click="handleQuery">搜索</el-button>
+          <el-button icon="el-icon-refresh" size="mini" @click="resetQuery">重置</el-button>
+        </el-form-item>
+      </el-form>
+
+      <el-row :gutter="10" class="mb8">
+<!--        <el-col :span="1.5">-->
+<!--          <el-button-->
+<!--            type="primary"-->
+<!--            icon="el-icon-plus"-->
+<!--            size="mini"-->
+<!--            @click="handleAdd"-->
+<!--            v-hasPermi="['crm:business:add']"-->
+<!--          >新增</el-button>-->
+<!--        </el-col>-->
+        <el-col :span="1.5">
+          <el-button
+            type="success"
+            icon="el-icon-edit"
+            size="mini"
+            :disabled="single"
+            @click="handleUpdate"
+            v-hasPermi="['crm:business:edit']"
+          >修改</el-button>
+        </el-col>
+        <!-- <el-col :span="1.5">
+          <el-button
+            type="danger"
+            icon="el-icon-delete"
+            size="mini"
+            :disabled="multiple"
+            @click="handleDelete"
+            v-hasPermi="['crm:business:remove']"
+          >删除</el-button>
+        </el-col> -->
+        <el-col :span="1.5">
+          <el-button
+            type="danger"
+            icon="el-icon-delete"
+            size="mini"
+            :disabled="multiple"
+            @click="handleDelete"
+          >删除</el-button>
+        </el-col>
+        <el-col :span="1.5">
+          <el-button
+            type="warning"
+            icon="el-icon-download"
+            size="mini"
+            @click="handleExport"
+            v-hasPermi="['crm:business:export']"
+          >导出</el-button>
+        </el-col>
+        <el-col :span="1.5">
+          <el-button
+            type="warning"
+            icon="el-icon-upload2"
+            size="mini"
+            @click="handleImport"
+            v-hasPermi="['crm:business:import']"
+          >导入</el-button>
+        </el-col>
+
+        <el-col :span="1.5">
+            <el-button size="mini" icon="el-icon-s-operation" @click="handleSetColumn()" >设置列表</el-button>
+        </el-col>
+
+        <right-toolbar :showSearch.sync="showSearch" @queryTable="getList"></right-toolbar>
+      </el-row>
+
+      <div>
+        <el-table  border v-loading="loading" :data="businessList"
+          @selection-change="handleSelectionChange"
+          @sort-change="handleSortChange"
+          >
+          <el-table-column type="selection" width="55" align="center" />
+          <!-- 动态渲染列 -->
+          <el-table-column
+            v-for="col in visibleColumns"
+            :key="col.prop"
+            :label="col.label"
+            :width="col.width"
+            align="center"
+            :prop="col.prop"
+            :sortable="col.prop === 'nextTime' ? 'custom' : false"
+            >
+
+            <template slot-scope="scope">
+
+              <!-- 如果是客户来源字段 -->
+              <template v-if="col.prop === 'source'">
+                <el-tag v-for="item in clueSourceOptions" :key="item.dictValue" v-show="scope.row.source == item.dictValue">
+                  {{ item.dictLabel }}
+                </el-tag>
+              </template>
+
+
+
+              <!-- 如果是相关客户电话号码字段 -->
+              <template v-else-if="col.prop === 'mobile'">
+                <template>
+                  {{scope.row.mobile}}
+                  <el-button type="text"    size="mini" @click="callNumber(scope.row.customerId,null)" v-show="scope.row.mobile!=null">拨号</el-button>
+                  <!-- <el-button v-hasPermi="['crm:customer:addVisit']"  type="text" size="mini" @click="handleAddVisit(scope.row)" v-show="scope.row.mobile!=null">写跟进</el-button> -->
+                  <el-button v-hasPermi="['crm:customer:addVisit']"  type="text" size="mini" @click="handleAddVisitByBusiness(scope.row)" v-show="scope.row.mobile!=null">写跟进</el-button>
+                </template>
+              </template>
+
+              <!-- 如果是电话号码字段 -->
+              <template v-else-if="col.prop === 'mobileList'">
+                <div>
+                    <template>
+                        <div v-for="(phone, index) in scope.row.mobileList" :key="index" v-if="scope.row.mobileList">
+                            <el-tag >
+                                {{ phone.mobile }}
+                            </el-tag>
+                            <el-button type="text"    size="mini" @click="callNumber(null,phone.contactsId)" v-show="phone.mobile!=null">拨号</el-button>
+                        </div>
+                        <el-button v-hasPermi="['crm:customer:addVisit']"  type="text" size="mini" @click="handleAddVisitByBusiness(scope.row)" v-show="scope.row.mobile==null">写跟进</el-button>
+                    </template>
+                </div>
+              </template>
+
+               <!-- 如果是接口人角色字段 -->
+               <template v-else-if="col.prop === 'contactRole'">
+                <span prop="contactRole" v-for="(item, index) in contactRoleOptions"    v-if="scope.row.contactRole==item.dictValue">{{item.dictLabel}}</span>
+              </template>
+
+              <!-- 如果是业务场景字段 -->
+              <template v-else-if="col.prop === 'businessScenario'">
+                <el-tag v-for="item in businessScenarioOptions" :key="item.dictValue" v-show="scope.row.businessScenario == item.dictValue">
+                  {{ item.dictLabel }}
+                </el-tag>
+              </template>
+
+              <!-- 如果是采购周期字段 -->
+              <template v-else-if="col.prop === 'purchaseCycle'">
+                <span>{{scope.row.purchaseCycle||'--'}}天</span>
+              </template>
+
+              <!-- 如果是跟进状态字段 -->
+              <template v-else-if="col.prop === 'businessStatus'">
+                <span prop="businessStatus" v-for="(item, index) in businessStatusOptions"    v-if="scope.row.businessStatus==item.dictValue">{{item.dictLabel}}</span>
+              </template>
+
+              <!-- 如果是项目阶段字段 -->
+              <template v-else-if="col.prop === 'projectPhase'">
+                <span prop="projectPhase" v-for="(item, index) in projectPhaseOptions" v-if="scope.row.projectPhase==item.dictValue">{{item.dictLabel}}</span>
+              </template>
+
+              <!-- 如果是意向等级字段 -->
+              <template v-else-if="col.prop === 'level'">
+                <span prop="level" v-for="(item, index) in levelOptions" v-if="scope.row.level==item.dictValue">{{item.dictLabel}}</span>
+              </template>
+
+              <!-- 如果是是否绑定BP账号字段 -->
+              <template v-else-if="col.prop === 'isBp'">
+                <span prop="isBp" v-for="(item, index) in isBpOptions" v-if="scope.row.isBp==item.dictValue">{{item.dictLabel}}</span>
+              </template>
+
+              <!-- 如果是预计成单时间字段 -->
+              <template v-else-if="col.prop === 'preTime'">
+                <span>{{ parseTime(scope.row.preTime, '{y}-{m}-{d}') }}</span>
+              </template>
+
+              <!-- 如果是预计付费字段 -->
+              <template v-else-if="col.prop === 'preMoney'">
+                <span>{{scope.row.preMoney||'--'}}元</span>
+              </template>
+
+              <!-- 如果是下次跟进时间字段 -->
+              <template v-else-if="col.prop === 'nextTime'">
+                <span>{{ parseTime(scope.row.nextTime, '{y}-{m}-{d}') }}</span>
+              </template>
+
+              <!-- 如果是下次跟进时间 -->
+              <template v-else-if="col.prop === 'nextTime'">
+                <span style="color: red;">
+                  {{ scope.row.nextTime }}
+                </span>
+              </template>
+              <!-- 其他普通字段 -->
+              <span v-else>{{ scope.row[col.prop] }}</span>
+            </template>
+
+
+          </el-table-column>
+
+          <!-- 操作列，始终显示 -->
+          <el-table-column label="操作" align="center" class-name="small-padding fixed-width">
+            <template slot-scope="scope">
+              <el-button size="mini" type="text" icon="el-icon-edit" @click="handleUpdate(scope.row)" v-hasPermi="['crm:business:edit']">修改</el-button>
+              <el-button size="mini" type="text" icon="el-icon-delete" @click="handleDelete(scope.row)" v-hasPermi="['crm:business:remove']">删除</el-button>
+              <div v-if="scope.row.customerId !== null">
+                <el-button size="mini" type="text" icon="el-icon-s-custom" @click="handleShow(scope.row)" v-hasPermi="['crm:customer:query']">查看相关客户</el-button>
+              </div>
+              <div v-if="scope.row.customerId == null">
+                <el-button size="mini" type="text" icon="el-icon-s-custom" @click="handlevisitShow(scope.row)" v-hasPermi="['crm:customer:query']">查看商机跟进</el-button>
+              </div>
+            </template>
+          </el-table-column>
+        </el-table>
+
+        <pagination
+          v-show="total>0"
+          :total="total"
+          :page.sync="queryParams.pageNum"
+          :limit.sync="queryParams.pageSize"
+          @pagination="getList"
+        />
+
+        <el-dialog :title="title" :visible.sync="open" width="600px" append-to-body>
+          <add-business @closeBusiness="closeBusiness"   ref="addBusiness" />
+        </el-dialog>
+        <!-- 显示 allColumns 数据的对话框 -->
+        <el-dialog :visible.sync="columns.open" :title="columns.title">
+          <set-column ref="setColumn" @close="closeSetColumn"/>
+        </el-dialog>
+        <el-drawer size="75%" :title="show.title" :visible.sync="show.open">
+          <customer-details  ref="customerDetails" />
+        </el-drawer>
+        <el-dialog :title="visit.title" :visible.sync="visit.open" width="600px" append-to-body>
+          <add-visit @closeVisit="closeVisit"   ref="addVisit" />
+        </el-dialog>
+        <el-dialog :title="visitView.title" :visible.sync="visitView.open" width="1000px" append-to-body>
+            <customer-visit-list ref="visit"></customer-visit-list>
+        </el-dialog>
+
+        <el-dialog :title="upload.title" :visible.sync="upload.open" width="400px" append-to-body>
+            <el-upload ref="upload" :limit="1" accept=".xlsx, .xls" :headers="upload.headers" :action="upload.url + '?updateSupport=' + upload.updateSupport + '&type=0'" :disabled="upload.isUploading" :on-progress="handleFileUploadProgress" :on-success="handleFileSuccess" :auto-upload="false" drag>
+              <i class="el-icon-upload"></i>
+              <div class="el-upload__text">
+                将文件拖到此处，或
+                <em>点击上传</em>
+              </div>
+              <div class="el-upload__tip" slot="tip">
+                <el-link type="info" style="font-size:12px" @click="importTemplate">下载模板</el-link>
+              </div>
+              <div class="el-upload__tip" style="color:red" slot="tip">提示：仅允许导入“xls”或“xlsx”格式文件！</div>
+            </el-upload>
+            <div slot="footer" class="dialog-footer">
+              <el-button type="primary" @click="submitFileForm">确 定</el-button>
+              <el-button @click="upload.open = false">取 消</el-button>
+            </div>
+        </el-dialog>
+        <el-dialog title="导入结果" :close-on-press-escape="false" :close-on-click-modal="false" :visible.sync="importMsgOpen" width="500px" append-to-body>
+          <div class="import-msg" v-html="importMsg">
+          </div>
+        </el-dialog>
+      </div>
+    </div>
+  </template>
+
+  <script>
+  import { myListBusiness, getBusiness, delBusiness, updateBusiness, exportMyBusiness,setBusinessPool,importTemplate } from "@/api/crm/business";
+  import addBusiness from '../components/addBusiness.vue';
+  import setColumn from '../components/setColumn.vue';
+  import addVisit from '../components/addVisit.vue';
+  import {getShow} from "@/api/company/show";
+  import customerDetails from '../components/customerDetails.vue';
+  import customerVisitList from '../components/customerVisitList.vue';
+  import { getToken } from "@/utils/auth";
+  export default {
+    name: "Business",
+    components: {setColumn,addBusiness,customerDetails,addVisit,customerVisitList},
+    data() {
+      return {
+        // 用户导入参数
+        upload: {
+          // 是否显示弹出层（用户导入）
+          open: false,
+          // 弹出层标题（用户导入）
+          title: "",
+          // 是否禁用上传
+          isUploading: false,
+          // 设置上传的请求头部
+          headers: { Authorization: "Bearer " + getToken() },
+          // 上传的地址
+          url: process.env.VUE_APP_BASE_API + "/crm/business/importBusinessData",
+        },
+        importMsgOpen:false,
+        importMsg:"",
+        visitView:{
+            open:false,
+            title:"跟进记录"
+        },
+        visit:{
+            open:false,
+            title:"写跟进"
+        },
+        show:{
+          title:"客户详情",
+          open:false,
+        },
+        columns:{
+          title:"设置列表",
+          open:false,
+        },
+        columnType:'business',
+        visibleColumns: [],
+         // 可选字段
+         allColumns: [
+         { prop: "businessId", label: "商机ID" },
+          // { prop: "companyName", label: "客户名称" },
+          { prop: "customerId", label: "客户ID" },
+          { prop: "source", label: "线索来源" },
+          { prop: "manager", label: "客户经理" },
+          { prop: "companyName", label: "企业名称" },
+          { prop: "mobile", label: "相关客户电话",width:120  },
+          { prop: "mobileList", label: "电话号码",width:120},
+          { prop: "contactRole", label: "接口人角色" },
+          { prop: "businessScenario", label: "业务场景" },
+          { prop: "product", label: "方案涉及产品" },
+          { prop: "purchaseCycle", label: "采购周期" },
+          { prop: "businessStatus", label: "跟进状态" },
+          { prop: "content", label: "最新跟进内容" },
+          { prop: "nextTime", label: "下次跟进时间",width: 180, sortable: 'custom' },// 启用自定义排序
+          { prop: "projectPhase", label: "项目阶段" },
+          { prop: "level", label: "意向等级" },
+          { prop: "isBp", label: "是否绑定BP账号" },
+          { prop: "bpAccount", label: "BP账户" },
+          { prop: "preTime", label: "预计成单时间", width: 105 },
+          { prop: "preMoney", label: "预计付费" },
+          { prop: "createTime", label: "挖掘时间", width: 105 },
+        ],
+        // 选中的字段（默认显示所有字段）
+        selectedKeys: [
+          "businessId",
+          "customerId",
+          "source",
+          "manager",
+          "companyName",
+          "mobile",
+          "mobileList",
+          "contactRole",
+          "businessScenario",
+          "product",
+          "purchaseCycle",
+          "businessStatus",
+          "content",
+          "nextTime",
+          "projectPhase",
+          "level",
+          "isBp",
+          "bpAccount",
+          "preTime",
+          "preMoney",
+          "createTime"
+        ],
+        createTimeRange:[],
+        nextTimeRange:[],
+        recoveryRange:[],
+        statusOptions:[
+          {
+            dictValue:1,
+            dictLabel:"已分配"
+          },
+          {
+            dictValue:2,
+            dictLabel:"进行中"
+          },
+          {
+            dictValue:3,
+            dictLabel:"回收"
+          }
+        ],
+        clueSourceOptions:[],
+        contactRoleOptions:[],
+        projectPhaseOptions:[],
+        businessScenarioOptions:[],
+        levelOptions:[],
+        businessStatusOptions:[],
+        isBpOptions:[
+          {
+            dictValue:0,
+            dictLabel:"未注册"
+          },
+          {
+            dictValue:1,
+            dictLabel:"已注册未绑定"
+          },
+          {
+            dictValue:2,
+            dictLabel:"不明确"
+          },
+          {
+            dictValue:3,
+            dictLabel:"已绑定"
+          }
+        ],
+
+        // 遮罩层
+        loading: true,
+        // 选中数组
+        ids: [],
+        // 非单个禁用
+        single: true,
+        // 非多个禁用
+        multiple: true,
+        // 显示搜索条件
+        showSearch: true,
+        // 总条数
+        total: 0,
+        // 商机表格数据
+        businessList: [],
+        // 弹出层标题
+        title: "",
+        // 是否显示弹出层
+        open: false,
+        // 查询参数
+        queryParams: {
+          pageNum: 1,
+          pageSize: 10,
+          // customerId: null,
+          source: null,
+          manager: null,
+          companyName: null,
+          mobile: null,
+          contactRole: null,
+          businessScenario: null,
+          product: null,
+          purchaseCycle: null,
+          businessStatus: null,
+          projectPhase: null,
+          level: null,
+          isBp: null,
+          bpAccount: null,
+          preTime: null,
+          preMoney: null,
+          nextTime: null,
+          recoveryTime: null,
+          status: null,
+          companyName:null,
+          orderBy:null,//nextTime排序规则
+        },
+        // 表单参数
+        form: {},
+        // 表单校验
+        rules: {
+          customerId: [
+            { required: true, message: "客户id不能为空", trigger: "blur" }
+          ],
+        },
+
+      };
+    },
+    created() {
+      this.getDicts("business_scenario_type").then((response) => {
+        this.businessScenarioOptions = response.data;
+      });
+      this.getDicts("crm_customer_source").then((response) => {
+        this.clueSourceOptions = response.data;
+      });
+      this.getDicts("crm_contact_role").then((response) => {
+        this.contactRoleOptions = response.data;
+      });
+      this.getDicts("crm_project_phase").then((response) => {
+        this.projectPhaseOptions = response.data;
+      });
+      this.getDicts("crm_level").then((response) => {
+        this.levelOptions = response.data;
+      });
+      this.getDicts("crm_business_status").then((response) => {
+        this.businessStatusOptions = response.data;
+      });
+      this.getList();
+    },
+    methods: {
+      async handleSortChange({ prop, order }) {
+        try {
+          this.loading = true; // 开始加载
+          const sortOrder = order === 'ascending' ? 'asc' : 'desc'; // 转换排序顺序
+          // const params = {
+          //   sortOrder: sortOrder // 排序顺序
+          // };
+          this.queryParams.orderBy = sortOrder;
+
+          // 调用后端接口获取排序后的数据
+          const response = await this.getList();
+        } catch (error) {
+          console.error('排序失败:', error);
+        } finally {
+          this.loading = false; // 结束加载
+        }
+      },
+      handleAddVisit(row){
+          this.visit.open=true;
+          setTimeout(() => {
+              this.$refs.addVisit.reset(row.customerId);
+          }, 200);
+      },
+      handleAddVisitByBusiness(row){
+          this.visit.open=true;
+          setTimeout(() => {
+              this.$refs.addVisit.resetBusiness(row.businessId);
+          }, 200);
+      },
+      closeVisit(){
+          this.visit.open=false;
+          this.getList();
+      },
+      handlevisitShow(row){
+        this.visitView.open=true;
+        setTimeout(() => {
+            this.$refs.visit. getBusinessData(row.businessId);
+        }, 200);
+
+      },
+      handleShow(row){
+        this.show.open=true;
+        var that=this;
+        const tab = "visit";
+        setTimeout(() => {
+          that.$refs.customerDetails.getDetails(row.customerId);
+          that.$refs.customerDetails.handleClick(tab);
+
+        }, 200);
+      },
+      handleSetColumn(){
+        this.columns.open=true;
+        var that=this;
+        setTimeout(() => {
+              that.$refs.setColumn.reset(that.allColumns,that.selectedKeys,that.columnType);
+        }, 200);
+      },
+      closeSetColumn(){
+        this.columns.open=false;
+        this.getList();
+      },
+      handleBusiness(row){
+          this.business.open=true;
+          setTimeout(() => {
+              this.$refs.addBusiness.reset(row);
+          }, 200);
+      },
+      closeBusiness(){
+          this.open=false;
+          this.getList();
+      },
+      //查询显示字段
+      async getColumn(){
+        const response = await getShow(this.columnType);
+        if (response.code === 200 && response.data) {
+          this.selectedKeys = response.data.columns.split(",");
+          this.$set(this, "visibleColumns", this.allColumns.filter(col => this.selectedKeys.includes(col.prop)));
+
+        } else{
+          this.$set(this, "visibleColumns", this.allColumns);
+        }
+      },
+      /** 查询客户列表 */
+      async getList() {
+        this.loading = true;
+        await this.getColumn(); // 确保 visibleColumns 先获取到
+        if(this.createTimeRange!=null&&this.createTimeRange.length==2){
+          this.queryParams.createTimeRange=this.createTimeRange[0]+"--"+this.createTimeRange[1]
+        }
+        else{
+          this.queryParams.createTimeRange=null;
+        }
+        if(this.nextTimeRange!=null&&this.nextTimeRange.length==2){
+          this.queryParams.nextTimeRange=this.nextTimeRange[0]+"--"+this.nextTimeRange[1]
+        }
+        else{
+          this.queryParams.nextTimeRange=null;
+        }
+        if(this.recoveryRange!=null&&this.recoveryRange.length==2){
+          this.queryParams.recoveryRange=this.recoveryRange[0]+"--"+this.recoveryRange[1]
+        }
+        else{
+          this.queryParams.recoveryRange=null;
+        }
+        const response = await myListBusiness(this.addDateRange(this.queryParams, this.dateRange));
+        this.businessList = response.rows
+        this.total = response.total;
+        this.loading = false;
+
+      },
+      // 取消按钮
+      cancel() {
+        this.open = false;
+        this.reset();
+      },
+      // 表单重置
+      reset() {
+        this.form = {
+          businessId: null,
+          customerId: null,
+          source: null,
+          manager: null,
+          companyName: null,
+          mobile: null,
+          contactRole: null,
+          businessScenario: null,
+          product: null,
+          purchaseCycle: null,
+          businessStatus: 0,
+          remark: null,
+          projectPhase: null,
+          level: null,
+          isBp: null,
+          bpAccount: null,
+          preTime: null,
+          preMoney: null,
+          nextTime: null,
+          createTime: null,
+          updateTime: null,
+          createBy: null,
+          recoveryTime: null,
+          status: 0,
+          // createTimeRange:null,
+          // nextTimeRange:null,
+          // recoveryRange:null
+        };
+        this.resetForm("form");
+      },
+      /** 搜索按钮操作 */
+      handleQuery() {
+        this.queryParams.pageNum = 1;
+        this.getList();
+      },
+      /** 重置按钮操作 */
+      resetQuery() {
+        this.resetForm("queryForm");
+        this.handleQuery();
+      },
+      // 多选框选中数据
+      handleSelectionChange(selection) {
+        this.ids = selection.map(item => item.businessId)
+        this.single = selection.length!==1
+        this.multiple = !selection.length
+      },
+      /** 新增按钮操作 */
+      handleAdd() {
+        this.reset();
+        this.open = true;
+        this.title = "添加商机";
+      },
+      /** 修改按钮操作 */
+      handleUpdate(row) {
+        this.reset();
+        const businessId = row.businessId || this.ids
+        getBusiness(businessId).then(response => {
+          this.form = response.data;
+          this.form.source = String(response.data.source);
+          this.form.contactRole = String(response.data.contactRole);
+          this.form.level = String(response.data.level);
+          this.form.businessStatus =response.data.businessStatus;
+          console.log("111111111111111111111",JSON.stringify(this.form))
+          this.open = true;
+          this.title = "修改商机";
+          setTimeout(() => {
+              this.$refs.addBusiness.updateReset(row);
+          }, 200);
+        });
+      },
+      // /** 提交按钮 */
+      // submitForm() {
+      //   this.$refs["form"].validate(valid => {
+      //     if (valid) {
+      //       if (this.form.businessId != null) {
+      //         updateBusiness(this.form).then(response => {
+      //           if (response.code === 200) {
+      //             this.msgSuccess("修改成功");
+      //             this.open = false;
+      //             this.getList();
+      //           }
+      //         });
+      //       } else {
+      //         addBusiness(this.form).then(response => {
+      //           if (response.code === 200) {
+      //             this.msgSuccess("新增成功");
+      //             this.open = false;
+      //             this.getList();
+      //           }
+      //         });
+      //       }
+      //     }
+      //   });
+      // },
+      /** 删除按钮操作 */
+      handleDelete(row) {
+        const businessIds = row.businessId || this.ids;
+        this.$confirm('是否确认删除商机编号为"' + businessIds + '"的数据项?', "警告", {
+            confirmButtonText: "确定",
+            cancelButtonText: "取消",
+            type: "warning"
+          }).then(function() {
+            return delBusiness(businessIds);
+          }).then(() => {
+            this.getList();
+            this.msgSuccess("删除成功");
+          }).catch(function() {});
+      },
+     /** 导入按钮操作 */
+      handleImport() {
+        this.upload.title = "商机导入";
+        this.upload.open = true;
+
+      },
+      /** 下载模板操作 */
+      importTemplate() {
+        importTemplate().then((response) => {
+          this.download(response.msg);
+        });
+      },
+      // 文件上传中处理
+      handleFileUploadProgress(event, file, fileList) {
+        this.upload.isUploading = true;
+      },
+      // 文件上传成功处理
+      handleFileSuccess(response, file, fileList) {
+        this.upload.open = false;
+        this.upload.isUploading = false;
+        this.$refs.upload.clearFiles();
+        this.importMsgOpen=true;
+        this.importMsg=response.msg
+        this.getList();
+      },
+      // 提交上传文件
+      submitFileForm() {
+        this.$refs.upload.submit();
+      },
+      /** 导出按钮操作 */
+      handleExport() {
+        const queryParams = this.queryParams;
+        this.$confirm('是否确认导出所有商机数据项?', "警告", {
+            confirmButtonText: "确定",
+            cancelButtonText: "取消",
+            type: "warning"
+          }).then(function() {
+            return exportMyBusiness(queryParams);
+          }).then(response => {
+            this.download(response.msg);
+          }).catch(function() {});
+      }
+    }
+  };
+  </script>

src/views/qw/externalContact/customerDetail.vue

@@ -0,0 +1,2305 @@
+<template>
+    <div class="customer-container">
+        <div class="main-grid-three-columns">
+            <div class="left-column">
+                <!-- 客户画像 (成交要素) -->
+                <div class="card">
+                    <div class="card-header">
+                        <h3><i class="fas fa-id-card"></i> 客户画像（成交要素）</h3>
+                    </div>
+                    <div class="profile-grid">
+                        <div class="profile-item profile-item-main">
+                            <span class="label"><i class="fas fa-user"></i> 客户姓名：</span>
+                            <span class="value highlight">{{ (customerData && (customerData.customerName || customerData.name)) || '-' }}</span>
+                        </div>
+                        <template v-for="(value, key) in customerPortraitData">
+                            <div
+                                v-if="key !== '需求'"
+                                :key="key"
+                                class="profile-item"
+                            >
+                                <span class="label">
+                                    <i class="fas fa-info-circle"></i> {{ key }}：
+                                </span>
+                                <span class="value">{{ value }}</span>
+                            </div>
+                        </template>
+                        <!-- 需求单独显示，占满整行 -->
+                        <div
+                            v-if="customerPortraitData['需求']"
+                            key="需求"
+                            class="profile-item profile-item-full"
+                        >
+                            <span class="label">
+                                <i class="fas fa-bullseye"></i> 需求：
+                            </span>
+                            <span class="value long-text">{{ customerPortraitData['需求'] }}</span>
+                        </div>
+                    </div>
+                </div>
+                <!-- AI 标签 -->
+                <div class="card">
+                    <div class="card-header">
+                        <h3>
+                            <i class="fas fa-tags"></i> AI 标签
+                        </h3>
+                        <!-- <el-button
+                            v-if="allAiTags.length === 0"
+                            size="mini"
+                            type="primary"
+                            @click="handleAnalyzeTag"
+                        >
+                            AI分析标签
+                        </el-button> -->
+                    </div>
+                    <div class="tags-container">
+                        <div v-if="allAiTags.length > 0" class="tags-list">
+                            <div
+                                v-for="(item, index) in visibleTags"
+                                :key="item.id"
+                                class="tag-item"
+                                :class="{ 'tag-highlight': index < 3 }"
+                            >
+                                <span class="tag-key">{{ item.propertyName }}</span>
+                                <span class="tag-separator">:</span>
+                                <span class="tag-value">{{ item.propertyValue }}</span>
+                            </div>
+                        </div>
+                        <div v-else class="empty-tags">
+                            <i class="fas fa-inbox"></i>
+                            <span>暂无 AI 标签</span>
+                        </div>
+
+                        <!-- 加载更多按钮 -->
+                        <div v-if="allAiTags.length > tagsPageSize" class="tags-actions">
+                            <button
+                                v-if="!isExpanded"
+                                @click="loadMoreTags"
+                                class="btn-expand-tags"
+                                type="button"
+                            >
+                                <i class="fas fa-chevron-down"></i> 展开全部 ({{ allAiTags.length - tagsPageSize }})
+                            </button>
+
+                            <!-- 收起按钮 -->
+                            <button
+                                v-else
+                                @click="collapseTags"
+                                class="btn-collapse-tags"
+                                type="button"
+                            >
+                                <i class="fas fa-chevron-up"></i> 收起标签
+                            </button>
+                        </div>
+                    </div>
+                </div>
+            </div>
+
+            <div class="middle-column">
+                <!-- 沟通摘要 -->
+                <div class="card">
+                    <div class="card-header">
+                        <h3><i class="fas fa-comment-dots"></i> 沟通摘要</h3>
+                    </div>
+                    <div class="summary-text compact">
+                        {{ getCommunicationAbstract() }}
+                    </div>
+                </div>
+                <!-- AI 沟通总结 -->
+                <div class="card">
+                    <div class="card-header">
+                        <h3><i class="fas fa-robot"></i> AI 沟通总结</h3>
+                    </div>
+                    <div class="summary-text compact">
+                        {{ getCommunicationSummary() }}
+                    </div>
+                </div>
+                <!-- 沟通记录 -->
+                <div class="card card-table">
+                    <div class="card-header">
+                        <h3><i class="fas fa-history"></i> 沟通记录</h3>
+                    </div>
+                    <div class="records-table-wrapper">
+                        <table class="records-table">
+                            <thead>
+                            <tr>
+                                <th><i class="fas fa-user"></i> 客户名称</th>
+                                <th><i class="fas fa-chart-line"></i> 流失等级</th>
+                                <th><i class="fas fa-heart"></i> 客户意向度</th>
+                                <th><i class="far fa-clock"></i> 创建时间</th>
+                                <th><i class="fas fa-cog"></i> 操作</th>
+                            </tr>
+                            </thead>
+                            <tbody>
+                            <tr v-for="record in communicationRecords" :key="record.id" class="record-row">
+                                <td class="record-cell">{{ (customerData && (customerData.customerName || customerData.name)) || '-' }}</td>
+                                <td class="record-cell">
+                                        <span class="risk-level-tag" :class="getRecordRiskLevelClass(record)">
+                                            {{ getRecordRiskLevelLabel(record) }}
+                                        </span>
+                                </td>
+                                <td class="record-cell">
+                                        <span class="intention-degree">
+                                            {{ getIntentionDegreeFromRecord(record) }}
+                                        </span>
+                                </td>
+                                <td class="record-cell">{{ parseTime(record.createTime, '{y}-{m}-{d} {h}:{i}:{s}') || '-' }}</td>
+                                <td class="record-cell">
+                                    <button @click="viewChat(record)" class="btn-view-chat">
+                                        <i class="fas fa-comments"></i> 聊天详情
+                                    </button>
+                                </td>
+                            </tr>
+                            <tr v-if="!communicationRecords.length">
+                                <td colspan="5" class="empty-tip">
+                                    <i class="fas fa-inbox"></i> 暂无沟通记录
+                                </td>
+                            </tr>
+                            </tbody>
+                        </table>
+
+                        <!-- 分页组件 -->
+                        <div class="pagination-container" v-if="communicationRecordsTotal > 0">
+                            <el-pagination
+                                @current-change="handleCommunicationRecordsPageChange"
+                                @size-change="handleCommunicationRecordsSizeChange"
+                                :current-page="communicationRecordsPageNum"
+                                :page-sizes="[4, 10, 20, 50]"
+                                :page-size="communicationRecordsPageSize"
+                                layout="total, sizes, prev, pager, next, jumper"
+                                :total="communicationRecordsTotal"
+                            />
+                        </div>
+                    </div>
+                </div>
+                <!-- 微信风格聊天弹窗 -->
+                <div v-if="chatDialogVisible" class="chat-dialog-overlay" @click.self="closeChatDialog">
+                    <div class="chat-dialog">
+                        <div class="chat-dialog-header">
+                            <div class="chat-title">
+                                <i class="fas fa-comments"></i>
+                                <span>{{
+                                        (currentChatRecord && currentChatRecord.customerName) || (customerData && customerData.customerName)
+                                    }} - 历史聊天记录</span>
+                            </div>
+                            <button @click="closeChatDialog" class="btn-close">
+                                ×
+                            </button>
+                        </div>
+                        <div class="chat-dialog-body">
+                            <div class="chat-messages">
+                                <!-- 根据 aiChatRecord 数组循环显示聊天记录 -->
+                                <div
+                                    v-for="(msg, index) in parseChatMessages(currentChatRecord && currentChatRecord.aiChatRecord)"
+                                    :key="index"
+                                    class="message-item"
+                                    :class="msg.type === 'ai' ? 'message-left' : 'message-right'"
+                                >
+                                    <!-- AI 消息：头像在左，名称在聊天内容上方靠左 -->
+                                    <div v-if="msg.type === 'ai'" class="message-wrapper message-wrapper-left">
+                                        <div class="message-avatar message-avatar-ai">
+                                            <img src="/static/images/ai-avatar.svg" alt="AI"
+                                                 @error="handleAvatarError($event, 'ai')"/>
+                                        </div>
+                                        <div class="message-content">
+                                            <div class="message-name message-name-ai">AI</div>
+                                            <div class="message-bubble">
+                                                {{ msg.content }}
+                                            </div>
+                                        </div>
+                                    </div>
+
+                                    <!-- 客户消息：强制头像在右侧 -->
+                                    <div v-else class="message-item message-item-customer">
+                                        <div class="message-content-right">
+                                            <div class="message-bubble message-bubble-right">
+                                                {{ msg.content }}
+                                            </div>
+                                        </div>
+                                        <div class="message-avatar message-avatar-customer">
+                                            <img src="/static/images/customer-avatar.svg" alt="客户"
+                                                 @error="handleAvatarError($event, 'customer')"/>
+                                        </div>
+                                    </div>
+                                </div>
+
+                                <!-- 空数据提示 -->
+                                <div
+                                    v-if="!parseChatMessages(currentChatRecord && currentChatRecord.aiChatRecord).length"
+                                    class="empty-chat-tip">
+                                    <i class="fas fa-inbox"></i> 暂无聊天内容
+                                </div>
+                            </div>
+                        </div>
+                    </div>
+                </div>
+            </div>
+
+            <!-- 流失风险等级 + 客户关注点 & 意向度 -->
+            <div class="right-column">
+                <!-- 流失风险等级 -->
+                <div class="card risk-card" :class="getRiskLevelClass()">
+                    <div class="card-header">
+                        <h3><i class="fas fa-chart-line"></i> 流失风险等级</h3>
+                        <span class="risk-badge" :class="getRiskLevelBadgeClass()">{{ getRiskLevelLabel() }}</span>
+                    </div>
+                    <div class="risk-analysis">
+                        <p class="risk-text">{{ getRiskLevelAnalysis() }}</p>
+                        <div class="risk-tip" v-if="getRiskLevelTip()">
+                            <i class="fas fa-exclamation-triangle"></i> {{ getRiskLevelTip() }}
+                        </div>
+                    </div>
+                </div>
+                <!-- 客户关注点 & 意向度 -->
+                <div class="card card-focus">
+                    <div class="card-header">
+                        <h3><i class="fas fa-lightbulb"></i> 客户关注点 & 意向度</h3>
+                    </div>
+                    <div class="focus-points">
+                        <div class="focus-title">
+                            <i class="fas fa-search"></i> 核心关注点：
+                        </div>
+                        <ul class="focus-list">
+                            <li class="focus-item">{{customerFocusPoints}}</li>
+                            <i class="fas fa-dot-circle"></i> {{ point }}
+                        </li>
+                        </ul>
+                    </div>
+                    <div class="intention-section">
+                        <div class="intention-header">
+                            <span class="intention-label">客户意向度</span>
+                            <el-tooltip placement="top" effect="light">
+                                <i class="el-icon-info intention-info-icon"></i>
+                                <div slot="content" class="intention-tooltip">
+                                    <div><strong>A 级</strong> - 最高意向度</div>
+                                    <div><strong>B 级</strong> - 高意向度</div>
+                                    <div><strong>C 级</strong> - 中等意向度</div>
+                                    <div><strong>D 级</strong> - 较低意向度</div>
+                                    <div><strong>E 级</strong> - 低意向度</div>
+                                    <div><strong>F 级</strong> - 最低意向度</div>
+                                </div>
+                            </el-tooltip>
+                        </div>
+                        <div class="intention-watermark"
+                             v-if="getIntentionDegree()"
+                             :class="getIntentionColorClass(getIntentionDegree())">
+                            {{ getIntentionDegree() }}
+                        </div>
+                        <div class="no-intention-tip" v-else>
+                            暂无评级
+                        </div>
+                    </div>
+                </div>
+            </div>
+        </div>
+        <el-dialog
+        title="AI分析标签"
+        :visible.sync="analyzeTagDialogVisible"
+        width="420px"
+        append-to-body
+    >
+        <el-form label-width="90px">
+            <el-form-item label="行业类型">
+                <el-select
+                    v-model="selectedTradeType"
+                    placeholder="请选择行业类型"
+                    clearable
+                    style="width: 100%;"
+                >
+                    <el-option
+                        v-for="item in tradeTypeOptions"
+                        :key="item.dictValue"
+                        :label="item.dictLabel"
+                        :value="item.dictValue"
+                    />
+                </el-select>
+            </el-form-item>
+        </el-form>
+        <div slot="footer" class="dialog-footer">
+            <el-button @click="analyzeTagDialogVisible = false">取 消</el-button>
+            <el-button type="primary" :loading="analyzeTagSubmitting" @click="confirmAnalyzeTag">确 定</el-button>
+        </div>
+    </el-dialog>
+    </div>
+
+
+</template>
+
+<script>
+
+import {listByCustomerId,analyzeAiTagByTrade} from "../../../api/qw/customerProperty";
+import {listAnalyze} from "../../../api/qw/qwAnalyze";
+
+export default {
+    props: {
+        // 抽屉模式参数（父组件传入）
+        analyzeUserId: {
+            type: [String, Number],
+            default: null
+        },
+        analyzeExternalUserId: {
+            type: String,
+            default: null
+        },
+        analyzeCorpId: {
+            type: String,
+            default: null
+        },
+        customerRow: {
+            type: Object,
+            default: null
+        }
+    },
+    data() {
+        return {
+            userId: null,
+            externalUserId: null,
+            corpId: null,
+            customerData: null, // 从列表页传递过来的完整客户数据
+            aiTags: [],// 需要显示的 AI 标签
+            allAiTags: [], // 存储所有 AI 标签
+            tagsPageSize: 5,//默认展开标签的数量
+            isExpanded: false, // 是否已展开显示全部标签
+            // 聊天记录分页相关
+            communicationRecords: [],
+            communicationRecordsTotal: 0,
+            communicationRecordsPageNum: 1,
+            communicationRecordsPageSize: 4,
+            // 聊天弹窗相关
+            chatDialogVisible: false, // 聊天弹窗是否显示
+            currentChatRecord: null, // 当前查看的聊天记录
+            analyzeTagDialogVisible: false,
+            analyzeTagSubmitting: false,
+            selectedTradeType: null,
+            tradeTypeOptions:[],
+        }
+    },
+    computed: {
+        // 根据是否展开控制显示的标签数量
+        visibleTags() {
+            if (this.isExpanded) {
+                return this.allAiTags;
+            } else {
+                // 未展开时只显示前 3 条
+                return this.allAiTags.slice(0, this.tagsPageSize);
+            }
+        },
+        // 客户画像数据（从最新的沟通记录中获取）
+        customerPortraitData() {
+            if (!this.communicationRecords || this.communicationRecords.length === 0) {
+                return {};
+            }
+            // 获取最新的沟通记录
+            const latestRecord = this.communicationRecords[0];
+            if (latestRecord && latestRecord.customerPortraitJson) {
+                try {
+                    // 如果是字符串，解析为 JSON 对象
+                    if (typeof latestRecord.customerPortraitJson === 'string') {
+                        return JSON.parse(latestRecord.customerPortraitJson);
+                    }
+                    // 如果已经是对象，直接返回
+                    return latestRecord.customerPortraitJson;
+                } catch (error) {
+                    console.error('解析客户画像 JSON 失败:', error);
+                    return {};
+                }
+            }
+            return {};
+        },
+        // 客户关注点数据（从最新的沟通记录中获取）
+        customerFocusPoints() {
+            if (!this.communicationRecords || this.communicationRecords.length === 0) {
+                return ['暂无分析数据'];
+            }
+            const latestRecord = this.communicationRecords[0];
+            if (latestRecord && latestRecord.customerFocusJson) {
+                return this.normalizeFocusPoints(latestRecord.customerFocusJson);
+            }
+            return ['暂无分析数据'];
+        }
+    },
+    created() {
+        this.initFromParentOrRoute();
+        this.getDicts("trade_type").then((response) => {
+      this.tradeTypeOptions = response.data;
+    });
+    },
+    watch: {
+        analyzeUserId: {
+            immediate: false,
+            handler() {
+                // 抽屉重复打开/切换客户时刷新
+                this.initFromParentOrRoute();
+            }
+        },
+        analyzeExternalUserId() {
+            this.initFromParentOrRoute();
+        },
+        analyzeCorpId() {
+            this.initFromParentOrRoute();
+        }
+    },
+    methods: {
+        normalizeFocusPoints(value) {
+            if (value === null || value === undefined) return [];
+            if (Array.isArray(value)) {
+                return value.map(v => String(v)).filter(Boolean);
+            }
+
+            // 字符串：可能是 JSON 数组字符串，也可能是普通字符串
+            if (typeof value === 'string') {
+                const raw = value.trim();
+                if (!raw) return [];
+
+                // JSON 数组 / JSON 字符串尝试解析
+                if (
+                    (raw.startsWith('[') && raw.endsWith(']')) ||
+                    (raw.startsWith('"') && raw.endsWith('"')) ||
+                    (raw.startsWith("'") && raw.endsWith("'"))
+                ) {
+                    try {
+                        const parsed = JSON.parse(raw);
+                        if (Array.isArray(parsed)) {
+                            return parsed.map(v => String(v)).map(s => s.trim()).filter(Boolean);
+                        }
+                        if (typeof parsed === 'string') {
+                            return this.normalizeFocusPoints(parsed);
+                        }
+                    } catch (e) {
+                        // ignore，走后面的兜底清洗
+                    }
+                }
+
+                // 兜底：去掉中括号/引号后按分隔符拆分
+                let cleaned = raw;
+                if (cleaned.startsWith('[') && cleaned.endsWith(']')) {
+                    cleaned = cleaned.slice(1, -1);
+                }
+                cleaned = cleaned.replace(/["']/g, '');
+
+                const parts = cleaned
+                    .split(/[,，、;；\n]/g)
+                    .map(s => s.trim())
+                    .filter(Boolean);
+
+                return parts.length ? parts : [cleaned.trim()].filter(Boolean);
+            }
+
+            // 其它类型兜底
+            return [String(value)].filter(Boolean);
+        },
+        initFromParentOrRoute() {
+            // 优先用父组件传参（抽屉模式）
+            if (
+                (this.analyzeUserId !== null && this.analyzeUserId !== undefined && this.analyzeUserId !== '') ||
+                (this.analyzeExternalUserId !== null && this.analyzeExternalUserId !== undefined && this.analyzeExternalUserId !== '')
+            ) {
+                this.userId = this.analyzeUserId;
+                this.externalUserId = this.analyzeExternalUserId || (this.customerRow && (this.customerRow.externalUserId || this.customerRow.id));
+                this.corpId = this.analyzeCorpId;
+                this.customerData = this.customerRow || null;
+            } else {
+                // 路由模式兜底
+                this.userId = this.$route.query.userId || this.$route.query.qwUserId || this.$route.params.userId || this.$route.params.qwUserId;
+                this.externalUserId = this.$route.query.externalUserId || this.$route.query.id || this.$route.params.externalUserId || this.$route.params.id;
+                this.corpId = this.$route.query.corpId || this.$route.params.corpId;
+                if (this.$route.query.customerData) {
+                    try {
+                        this.customerData = JSON.parse(this.$route.query.customerData);
+                    } catch (error) {
+                        console.error('解析客户数据失败:', error);
+                    }
+                }
+            }
+
+            // 重置分页（切换客户时）
+            this.communicationRecordsPageNum = 1;
+            // 获取客户标签
+            this.loadCustomerTags();
+            // 加载客户分析信息
+            this.getCustomerInfoList();
+        },
+        loadCustomerTags() {
+            const params = {
+                externalUserId: this.externalUserId,
+                corpId: this.corpId,
+                qwUserId: this.userId,
+            };
+            return listByCustomerId(params).then((response) => {
+                if (response.code === 200) {
+                    this.allAiTags = response.data || [];
+                    // 强制 Vue 更新视图
+                    this.$forceUpdate();
+                } else {
+                    console.error('获取 AI 标签失败:', response);
+                }
+            }).catch(error => {
+                console.error('获取 AI 标签异常:', error);
+            });
+        },
+        handleAnalyzeTag() {
+            this.analyzeTagDialogVisible = true;
+        },
+        confirmAnalyzeTag() {
+            if (!this.selectedTradeType) {
+                this.$message.warning('请选择行业类型');
+                return;
+            }
+            if (!this.externalUserId || !this.corpId || !this.userId) {
+                this.$message.warning('客户参数不完整，无法分析标签');
+                return;
+            }
+            const data = {
+                externalUserId: this.externalUserId,
+                corpId: this.corpId,
+                qwUserId: this.userId,
+                tradeType: this.selectedTradeType
+            };
+            this.analyzeTagSubmitting = true;
+            analyzeAiTagByTrade(data).then((res) => {
+                if (res && res.code === 200) {
+                    this.$message.success(res.msg || 'AI分析标签成功');
+                    this.analyzeTagDialogVisible = false;
+                    this.loadCustomerTags();
+                } else {
+                    this.$message.error((res && res.msg) || 'AI分析标签失败');
+                }
+            }).catch(() => {
+                this.$message.error('AI分析标签失败');
+            }).finally(() => {
+                this.analyzeTagSubmitting = false;
+            });
+        },
+        getCustomerInfoList() {
+            const params = {
+                pageNum: this.communicationRecordsPageNum,
+                pageSize: this.communicationRecordsPageSize,
+                qwUserId: this.userId,
+                externalUserId: this.externalUserId,
+                corpId: this.corpId
+            };
+            return listAnalyze(params).then((response) => {
+                if (response.code === 200) {
+                    this.communicationRecords = response.rows || [];
+                    this.communicationRecordsTotal = response.total || 0;
+                } else {
+                    console.error('获取客户信息失败:', response);
+                }
+            }).catch(error => {
+                console.error('获取客户信息异常:', error);
+            });
+        },
+        // 加载更多标签 - 显示全部
+        loadMoreTags() {
+            this.isExpanded = true;
+        },
+        // 收起标签 - 只显示前 3 条
+        collapseTags() {
+            this.isExpanded = false;
+        },
+        // 查看聊天内容
+        viewChat(record) {
+            this.currentChatRecord = record;
+            this.chatDialogVisible = true;
+        },
+        // 关闭聊天弹窗
+        closeChatDialog() {
+            this.chatDialogVisible = false;
+            this.currentChatRecord = null;
+        },
+        // 解析聊天消息数组
+        parseChatMessages(content) {
+            if (!content) {
+                return [];
+            }
+            // 如果 content 是字符串，尝试解析为 JSON 数组
+            if (typeof content === 'string') {
+                try {
+                    const parsed = JSON.parse(content);
+                    // 如果是数组，直接返回
+                    if (Array.isArray(parsed)) {
+                        return parsed.map(item => ({
+                            content: item.ai || item.user,
+                            type: item.ai ? 'ai' : 'user'
+                        }));
+                    }
+                    // 如果是对象，转换为数组
+                    return [{content: parsed.content, type: parsed.type || 'ai'}];
+                } catch (e) {
+                    // 解析失败，返回空数组
+                    console.error('解析聊天记录失败:', e);
+                    return [];
+                }
+            }
+            // 如果已经是数组，直接返回
+            if (Array.isArray(content)) {
+                return content;
+            }
+            // 如果是对象，转换为数组
+            return [content];
+        },
+        // 处理头像加载失败
+        handleAvatarError(event, type) {
+            const img = event.target;
+            if (type === 'ai') {
+                // AI 头像加载失败时，使用渐变色背景 + 机器人图标
+                img.style.display = 'none';
+                img.parentElement.innerHTML = '<i class="fas fa-robot" style="font-size: 24px; color: white;"></i>';
+            } else {
+                // 客户头像加载失败时，使用渐变色背景 + 用户图标
+                img.style.display = 'none';
+                img.parentElement.innerHTML = '<i class="fas fa-user" style="font-size: 24px; color: white;"></i>';
+            }
+        },
+
+        // 分页改变事件
+        handleCommunicationRecordsPageChange(pageNum) {
+            this.communicationRecordsPageNum = pageNum;
+            this.getCustomerInfoList();
+        },
+        // 每页条数改变事件
+        handleCommunicationRecordsSizeChange(pageSize) {
+            this.communicationRecordsPageSize = pageSize;
+            this.communicationRecordsPageNum = 1; // 重置为第一页
+            this.getCustomerInfoList();
+        },
+        // 获取沟通摘要
+        getCommunicationAbstract() {
+            if (!this.communicationRecords || this.communicationRecords.length === 0) {
+                return '暂无沟通记录';
+            }
+            const latestRecord = this.communicationRecords[0];
+            return latestRecord.communicationAbstract || '暂无沟通摘要';
+        },
+        // 获取 AI 沟通总结
+        getCommunicationSummary() {
+            if (!this.communicationRecords || this.communicationRecords.length === 0) {
+                return '暂无沟通记录';
+            }
+            const latestRecord = this.communicationRecords[0];
+            return latestRecord.communicationSummary || '暂无 AI 沟通总结';
+        },
+        // 获取最后更新时间
+        getUpdateTime() {
+            if (!this.communicationRecords || this.communicationRecords.length === 0) {
+                return '-';
+            }
+            const latestRecord = this.communicationRecords[0];
+            return latestRecord.createTime || '-';
+        },
+        // 获取流失风险等级数值
+        getAttritionLevel() {
+            if (!this.communicationRecords || this.communicationRecords.length === 0) {
+                return 0;
+            }
+            const latestRecord = this.communicationRecords[0];
+            return parseInt(latestRecord.attritionLevel) || 0;
+        },
+        // 获取流失风险等级标签
+        getRiskLevelLabel() {
+            const level = this.getAttritionLevel();
+            const labels = ['未知', '无风险', '低风险', '中风险', '高风险'];
+            return labels[level] || '未知';
+        },
+        // 获取流失风险等级徽章样式类
+        getRiskLevelBadgeClass() {
+            const level = this.getAttritionLevel();
+            const badgeClasses = [
+                'badge-unknown',
+                'badge-none',
+                'badge-low',
+                'badge-medium',
+                'badge-high'
+            ];
+            return badgeClasses[level] || 'badge-unknown';
+        },
+        // 获取客户意向度
+        getIntentionDegree() {
+            if (!this.communicationRecords || this.communicationRecords.length === 0) {
+                return '';
+            }
+            const latestRecord = this.communicationRecords[0];
+            return latestRecord.intentionDegree || '';
+        },
+        // 根据意向度等级获取颜色样式类
+        getIntentionColorClass(grade) {
+            if (!grade) return '';
+            const gradeUpper = grade.toUpperCase();
+            const colorMap = {
+                'A': 'intention-grade-a',
+                'B': 'intention-grade-b',
+                'C': 'intention-grade-c',
+                'D': 'intention-grade-d',
+                'E': 'intention-grade-e',
+                'F': 'intention-grade-f'
+            };
+            return colorMap[gradeUpper] || '';
+        },
+        // 获取单条记录的风险等级数值
+        getRecordAttritionLevel(record) {
+            if (!record) return 0;
+            return parseInt(record.attritionLevel) || 0;
+        },
+        // 获取单条记录的风险等级标签
+        getRecordRiskLevelLabel(record) {
+            const level = this.getRecordAttritionLevel(record);
+            const labels = ['未知', '无风险', '低风险', '中风险', '高风险'];
+            return labels[level] || '未知';
+        },
+        // 获取单条记录的风险等级样式类
+        getRecordRiskLevelClass(record) {
+            const level = this.getRecordAttritionLevel(record);
+            const classes = ['risk-unknown', 'risk-none', 'risk-low', 'risk-medium', 'risk-high'];
+            return classes[level] || 'risk-unknown';
+        },
+        // 获取单条记录的客户意向度
+        getIntentionDegreeFromRecord(record) {
+            if (!record) return 0;
+            return record.intentionDegree;
+        },
+        // 获取流失风险等级样式类
+        getRiskLevelClass() {
+            const level = this.getAttritionLevel();
+            const classes = ['risk-unknown', 'risk-none', 'risk-low', 'risk-medium', 'risk-high'];
+            return classes[level] || 'risk-unknown';
+        },
+        // 获取流失风险分析
+        getRiskLevelAnalysis() {
+            const level = this.getAttritionLevel();
+            if (!this.communicationRecords || this.communicationRecords.length === 0) {
+                return '暂无分析数据';
+            }
+            const latestRecord = this.communicationRecords[0];
+            return latestRecord.attritionLevelPrompt || "暂无分析数据";
+        },
+        // 获取流失风险提示
+        getRiskLevelTip() {
+            const level = this.getAttritionLevel();
+            const tips = [
+                '暂无分析',
+                '客户稳定，可以放心。',
+                '建议定期回访，了解客户最新需求。',
+                '建议安排专项跟进，深入了解客户痛点和需求。',
+                '建议立即联系客户，了解问题原因并提供解决方案。'
+            ];
+            return tips[level] || '';
+        },
+    }
+}</script>
+
+<style scoped>
+* {
+    box-sizing: border-box;
+}
+
+.left-column {
+    display: flex;
+    flex-direction: column;
+    gap: 12px;
+}
+
+.middle-column {
+    display: flex;
+    flex-direction: column;
+    gap: 12px;
+}
+
+.right-column {
+    display: flex;
+    flex-direction: column;
+    gap: 12px;
+}
+
+.customer-container {
+    max-width: 1600px;
+    margin: 0 auto;
+    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;
+    background: linear-gradient(135deg, #f5f7fa 0%, #c3cfe2 100%);
+    padding: 8px;
+    min-height: calc(100vh - 50px);
+}
+
+@keyframes pulse {
+    0%, 100% {
+        transform: scale(1);
+    }
+    50% {
+        transform: scale(1.1);
+    }
+}
+
+.main-grid-three-columns {
+    display: grid;
+    grid-template-columns: 380px 1fr 340px;
+    gap: 12px;
+    animation: fadeIn 0.6s ease-in-out;
+    align-items: stretch;
+}
+
+@keyframes fadeIn {
+    from {
+        opacity: 0;
+        transform: translateY(20px);
+    }
+    to {
+        opacity: 1;
+        transform: translateY(0);
+    }
+}
+
+@media (max-width: 1400px) {
+    .main-grid-three-columns {
+        grid-template-columns: 360px 1fr 320px;
+        gap: 24px;
+    }
+}
+
+@media (max-width: 1200px) {
+    .main-grid-three-columns {
+        grid-template-columns: 1fr;
+    }
+}
+
+.card {
+    background: white;
+    border-radius: 12px;
+    padding: 12px;
+    margin-bottom: 12px;
+    box-shadow: 0 4px 16px rgba(0, 0, 0, 0.06);
+    transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1);
+    border: 1px solid rgba(226, 232, 240, 0.5);
+    position: relative;
+    overflow: hidden;
+}
+
+.card::before {
+    content: '';
+    position: absolute;
+    top: 0;
+    left: 0;
+    right: 0;
+    height: 3px;
+    background: linear-gradient(90deg, #667eea 0%, #764ba2 100%);
+    transform: scaleX(0);
+    transition: transform 0.4s ease;
+}
+
+.card:hover::before {
+    transform: scaleX(1);
+}
+
+.card:hover {
+    box-shadow: 0 12px 48px rgba(0, 0, 0, 0.15);
+    transform: translateY(-4px);
+    border-color: rgba(102, 126, 234, 0.3);
+}
+
+/* 高亮卡片（AI 总结） */
+.card-highlight {
+    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
+    color: white;
+    border: none;
+    box-shadow: 0 8px 32px rgba(102, 126, 234, 0.4);
+    position: relative;
+    overflow: hidden;
+}
+
+.card-highlight::after {
+    content: '';
+    position: absolute;
+    top: -50%;
+    right: -50%;
+    width: 200%;
+    height: 200%;
+    background: radial-gradient(circle, rgba(255, 255, 255, 0.1) 0%, transparent 70%);
+    animation: shimmer 3s infinite;
+}
+
+@keyframes shimmer {
+    0%, 100% {
+        transform: translate(0, 0);
+    }
+    50% {
+        transform: translate(-30%, -30%);
+    }
+}
+
+.card-highlight .card-header h3 {
+    color: white;
+}
+
+.card-highlight .summary-text {
+    color: white;
+    font-size: 17px;
+    line-height: 1.6;
+    max-height: 120px;
+    overflow-y: auto;
+    overflow-x: hidden;
+    padding-right: 4px;
+}
+
+.card-highlight .summary-text::-webkit-scrollbar {
+    width: 6px;
+}
+
+.card-highlight .summary-text::-webkit-scrollbar-track {
+    background: rgba(255, 255, 255, 0.2);
+    border-radius: 3px;
+}
+
+.card-highlight .summary-text::-webkit-scrollbar-thumb {
+    background: rgba(255, 255, 255, 0.4);
+    border-radius: 3px;
+}
+
+.card-highlight .summary-text::-webkit-scrollbar-thumb:hover {
+    background: rgba(255, 255, 255, 0.6);
+}
+
+.card-highlight .summary-meta span {
+    color: rgba(255, 255, 255, 0.9);
+}
+
+/* 表格卡片 */
+.card-table {
+    background: white;
+}
+
+/* 风险卡片 */
+.risk-card {
+    border-left: 4px solid #10b981;
+    background: linear-gradient(135deg, #f0fdf4 0%, #dcfce7 100%);
+    transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1);
+}
+
+.risk-card.risk-unknown {
+    border-left-color: #6b7280;
+    background: linear-gradient(135deg, #f9fafb 0%, #f3f4f6 100%);
+}
+
+.risk-card.risk-unknown::before {
+    background: linear-gradient(90deg, #6b7280 0%, #4b5563 100%);
+}
+
+.risk-card::before {
+    background: linear-gradient(90deg, #10b981 0%, #34d399 100%);
+}
+
+.risk-unknown .risk-badge {
+    background: linear-gradient(135deg, #6b7280 0%, #4b5563 100%);
+    box-shadow: 0 2px 8px rgba(107, 114, 128, 0.3);
+}
+
+.risk-none .risk-badge {
+    background: linear-gradient(135deg, #10b981 0%, #34d399 100%);
+    box-shadow: 0 2px 8px rgba(16, 185, 129, 0.3);
+}
+
+.risk-low .risk-badge {
+    background: linear-gradient(135deg, #3b82f6 0%, #60a5fa 100%);
+    box-shadow: 0 2px 8px rgba(59, 130, 246, 0.3);
+}
+
+.risk-medium .risk-badge {
+    background: linear-gradient(135deg, #f59e0b 0%, #fbbf24 100%);
+    box-shadow: 0 2px 8px rgba(245, 158, 11, 0.3);
+}
+
+.risk-high .risk-badge {
+    background: linear-gradient(135deg, #ef4444 0%, #f87171 100%);
+    box-shadow: 0 2px 8px rgba(239, 68, 68, 0.3);
+}
+
+.risk-card:hover {
+    transform: translateY(-2px);
+    box-shadow: 0 12px 48px rgba(0, 0, 0, 0.1);
+}
+
+/* 风险等级标签 */
+.risk-badge {
+    display: inline-flex;
+    align-items: center;
+    gap: 6px;
+    padding: 6px 14px;
+    border-radius: 8px;
+    font-size: 16px;
+    font-weight: 700;
+    color: white;
+    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.15);
+    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
+    text-shadow: 0 1px 2px rgba(0, 0, 0, 0.2);
+}
+
+.risk-badge::before {
+    content: '';
+    width: 6px;
+    height: 6px;
+    background: white;
+    border-radius: 50%;
+    animation: pulse 2s infinite;
+}
+
+@keyframes pulse {
+    0%, 100% {
+        opacity: 1;
+        transform: scale(1);
+    }
+    50% {
+        opacity: 0.5;
+        transform: scale(1.2);
+    }
+}
+
+.risk-card:hover .risk-badge {
+    transform: scale(1.05);
+}
+
+/* 风险分析内容 */
+.risk-analysis {
+    margin-top: 10px;
+    padding: 10px;
+    background: rgba(255, 255, 255, 0.7);
+    border-radius: 10px;
+    backdrop-filter: blur(10px);
+    max-height: 180px;
+    overflow-y: auto;
+    overflow-x: hidden;
+    padding-right: 4px;
+}
+
+.risk-analysis::-webkit-scrollbar {
+    width: 6px;
+}
+
+.risk-analysis::-webkit-scrollbar-track {
+    background: rgba(255, 255, 255, 0.5);
+    border-radius: 3px;
+}
+
+.risk-analysis::-webkit-scrollbar-thumb {
+    background: linear-gradient(180deg, #cbd5e1 0%, #94a3b8 100%);
+    border-radius: 3px;
+}
+
+.risk-analysis::-webkit-scrollbar-thumb:hover {
+    background: linear-gradient(180deg, #94a3b8 0%, #64748b 100%);
+}
+
+.risk-text {
+    font-size: 16px;
+    line-height: 1.7;
+    color: #475569;
+    margin: 0;
+}
+
+.risk-tip {
+    margin-top: 8px;
+    padding: 8px;
+    background: linear-gradient(135deg, rgba(255, 255, 255, 0.9) 0%, rgba(248, 250, 252, 0.9) 100%);
+    border-left: 3px solid #f59e0b;
+    border-radius: 6px;
+    font-size: 15px;
+    color: #92400e;
+    display: flex;
+    align-items: flex-start;
+    gap: 6px;
+}
+
+.risk-tip i {
+    font-size: 12px;
+    margin-top: 1px;
+    color: #f59e0b;
+}
+
+/* 关注点卡片 */
+.card-focus {
+    background: linear-gradient(135deg, #f0f9ff 0%, #e0f2fe 100%);
+    border: 2px solid #bae6fd;
+    box-shadow: 0 4px 16px rgba(186, 230, 253, 0.3);
+}
+
+.card-header {
+    display: flex;
+    justify-content: space-between;
+    align-items: center;
+    border-bottom: 1px solid #eef2ff;
+    padding-bottom: 6px;
+    margin-bottom: 10px;
+    flex-wrap: wrap;
+}
+
+.card-header h3 {
+    font-size: 19px;
+    font-weight: 700;
+    display: flex;
+    align-items: center;
+    gap: 8px;
+    color: #0f172a;
+    letter-spacing: -0.02em;
+}
+
+.records-table-wrapper {
+    overflow-x: auto;
+}
+
+/* 分页容器样式 */
+.pagination-container {
+    padding: 16px 0 12px;
+    display: flex;
+    justify-content: center;
+    background: white;
+    border-top: 1px solid #f1f5f9;
+    margin-top: 12px;
+}
+
+/* Element UI 分页样式覆盖 */
+
+.pagination-container .el-pagination li {
+    min-width: 32px;
+    height: 32px;
+    line-height: 32px;
+    border-radius: 6px;
+    transition: all 0.3s ease;
+}
+
+.pagination-container .el-pagination li:hover {
+    background: linear-gradient(135deg, rgba(102, 126, 234, 0.1) 0%, rgba(118, 75, 162, 0.1) 100%);
+    border-color: #667eea;
+}
+
+.records-table {
+    width: 100%;
+    border-collapse: collapse;
+    font-size: 15px;
+}
+
+.records-table thead {
+    background: transparent;
+    color: #475569;
+}
+
+.records-table th {
+    padding: 12px 16px;
+    text-align: center !important;
+    font-weight: 600;
+    font-size: 14px;
+    border-bottom: 2px solid #e2e8f0;
+    color: #64748b;
+}
+
+.records-table th i {
+    margin-right: 6px;
+    opacity: 0.8;
+}
+
+.records-table tbody tr {
+    border-bottom: 1px solid #f1f5f9;
+    transition: all 0.2s ease;
+}
+
+.records-table tbody tr:hover {
+    background-color: #f8fafc;
+    transform: none;
+    box-shadow: none;
+}
+
+.records-table td {
+    padding: 12px 16px;
+    vertical-align: middle;
+}
+
+.record-cell {
+    font-size: 15px;
+    color: #334155;
+    text-align: center !important;
+}
+
+/* 风险等级标签 */
+.risk-level-tag {
+    display: inline-block;
+    padding: 4px 12px;
+    border-radius: 6px;
+    font-size: 13px;
+    font-weight: 500;
+    border: 1px solid;
+}
+
+/* 客户意向度 */
+.intention-degree {
+    display: inline-block;
+    padding: 4px 12px;
+    border-radius: 6px;
+    font-size: 14px;
+    font-weight: 600;
+    color: #6366f1;
+    background: rgba(99, 102, 241, 0.08);
+    border: 1px solid rgba(99, 102, 241, 0.2);
+}
+
+.btn-view-chat {
+    background: transparent;
+    color: #667eea;
+    border: 1px solid #667eea;
+    padding: 6px 12px;
+    border-radius: 6px;
+    font-size: 14px;
+    cursor: pointer;
+    display: inline-flex;
+    align-items: center;
+    gap: 4px;
+    transition: all 0.2s ease;
+}
+
+.btn-view-chat:hover {
+    background: #f0f4ff;
+}
+
+.empty-tip {
+    color: #94a3b8;
+    font-size: 16px;
+    text-align: center;
+    padding: 40px 20px;
+    background: transparent;
+    border: none;
+}
+
+/* 沟通摘要样式 */
+.summary-text.compact {
+    max-height: 100px;
+    overflow-y: auto;
+    overflow-x: hidden;
+    line-height: 1.6;
+    font-size: 16px;
+    color: #475569;
+    padding-right: 4px;
+}
+
+.summary-text.compact::-webkit-scrollbar {
+    width: 6px;
+}
+
+.summary-text.compact::-webkit-scrollbar-track {
+    background: #f1f5f9;
+    border-radius: 3px;
+}
+
+.summary-text.compact::-webkit-scrollbar-thumb {
+    background: linear-gradient(180deg, #cbd5e1 0%, #94a3b8 100%);
+    border-radius: 3px;
+}
+
+.summary-text.compact::-webkit-scrollbar-thumb:hover {
+    background: linear-gradient(180deg, #94a3b8 0%, #64748b 100%);
+}
+
+/* AI 标签美化样式 */
+.tags-container {
+    padding: 0;
+    min-height: calc(16px * 5 + 6px * 4 + 12px * 2);
+    overflow-y: auto;
+    overflow-x: hidden;
+    display: flex;
+    flex-direction: column;
+}
+
+.tags-container::-webkit-scrollbar {
+    width: 6px;
+}
+
+.tags-container::-webkit-scrollbar-track {
+    background: #f1f5f9;
+    border-radius: 3px;
+}
+
+.tags-container::-webkit-scrollbar-thumb {
+    background: linear-gradient(180deg, #cbd5e1 0%, #94a3b8 100%);
+    border-radius: 3px;
+}
+
+.tags-container::-webkit-scrollbar-thumb:hover {
+    background: linear-gradient(180deg, #94a3b8 0%, #64748b 100%);
+}
+
+/* 标签列表 - 每行一个 */
+.tags-list {
+    display: flex;
+    flex-direction: column;
+    gap: 6px;
+    margin-bottom: 6px;
+}
+
+.tag-item {
+    display: flex;
+    align-items: center;
+    gap: 6px;
+    padding: 6px 10px;
+    background: linear-gradient(135deg, #f8fafc 0%, #f1f5f9 100%);
+    border: 1px solid #e2e8f0;
+    border-radius: 6px;
+    font-size: 15px;
+    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
+    cursor: default;
+    position: relative;
+    overflow: hidden;
+}
+
+.tag-item::before {
+    content: '';
+    position: absolute;
+    top: 0;
+    left: 0;
+    width: 4px;
+    height: 100%;
+    background: linear-gradient(180deg, #94a3b8 0%, #64748b 100%);
+    transition: width 0.3s ease;
+}
+
+.tag-item:hover {
+    background: linear-gradient(135deg, #f1f5f9 0%, #e2e8f0 100%);
+    border-color: #cbd5e1;
+    transform: translateX(6px);
+    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.08);
+}
+
+.tag-item:hover::before {
+    width: 5px;
+    background: linear-gradient(180deg, #3b82f6 0%, #2563eb 100%);
+}
+
+.tag-highlight {
+    background: linear-gradient(135deg, #eff6ff 0%, #dbeafe 100%);
+    border-color: #bfdbfe;
+}
+
+.tag-highlight::before {
+    background: linear-gradient(180deg, #3b82f6 0%, #2563eb 100%);
+}
+
+.tag-key {
+    font-weight: 600;
+    color: #475569;
+    white-space: nowrap;
+    flex-shrink: 0;
+    font-size: 15px;
+}
+
+.tag-separator {
+    color: #94a3b8;
+    font-weight: 300;
+    flex-shrink: 0;
+    font-size: 15px;
+}
+
+.tag-value {
+    color: #1e293b;
+    font-weight: 500;
+    word-break: break-word;
+    flex: 1;
+    min-width: 0;
+    font-size: 15px;
+}
+
+.empty-tags {
+    display: flex;
+    flex-direction: column;
+    align-items: center;
+    justify-content: center;
+    padding: 40px 20px;
+    color: #94a3b8;
+    font-size: 17px;
+    background: linear-gradient(135deg, rgba(248, 250, 252, 0.5) 0%, rgba(241, 245, 249, 0.5) 100%);
+    border-radius: 12px;
+    border: 2px dashed #e2e8f0;
+}
+
+.empty-tags i {
+    font-size: 32px;
+    margin-bottom: 12px;
+    opacity: 0.5;
+}
+
+.tags-actions {
+    display: flex;
+    justify-content: center;
+    padding: 16px 0;
+    border-top: 1px solid #f1f5f9;
+    margin-top: auto;
+    background: white;
+    position: sticky;
+    bottom: 0;
+    z-index: 10;
+}
+
+.btn-expand-tags,
+.btn-collapse-tags {
+    background: transparent;
+    color: #667eea;
+    border: 1px solid #667eea;
+    padding: 8px 16px;
+    border-radius: 6px;
+    font-size: 16px;
+    cursor: pointer;
+    display: inline-flex;
+    align-items: center;
+    gap: 6px;
+    transition: all 0.2s ease;
+}
+
+.btn-expand-tags:hover,
+.btn-collapse-tags:hover {
+    background: rgba(102, 126, 234, 0.05);
+    border-color: #5a67d8;
+    color: #5a67d8;
+}
+
+.btn-expand-tags:active,
+.btn-collapse-tags:active {
+    transform: scale(0.98);
+}
+
+/* 微信风格聊天弹窗 */
+.chat-dialog-overlay {
+    position: fixed;
+    top: 0;
+    left: 0;
+    right: 0;
+    bottom: 0;
+    background: rgba(0, 0, 0, 0.5);
+    display: flex;
+    align-items: center;
+    justify-content: center;
+    z-index: 9999;
+    backdrop-filter: blur(4px);
+}
+
+.chat-dialog {
+    background: white;
+    border-radius: 16px;
+    width: 90%;
+    max-width: 800px;
+    height: 600px;
+    display: flex;
+    flex-direction: column;
+    box-shadow: 0 8px 32px rgba(0, 0, 0, 0.3);
+    animation: slideIn 0.3s ease-out;
+    position: relative;
+}
+
+@keyframes slideIn {
+    from {
+        opacity: 0;
+        transform: translateY(-20px);
+    }
+    to {
+        opacity: 1;
+        transform: translateY(0);
+    }
+}
+
+.chat-dialog-header {
+    display: flex;
+    justify-content: space-between;
+    align-items: center;
+    padding: 16px 20px;
+    border-bottom: 1px solid #eef2ff;
+    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
+    border-radius: 16px 16px 0 0;
+    color: white;
+}
+
+.chat-title {
+    display: flex;
+    align-items: center;
+    gap: 10px;
+    font-size: 16px;
+    font-weight: 700;
+}
+
+.btn-close {
+    position: absolute;
+    top: 16px;
+    right: 16px;
+    background: white;
+    border: 2px solid #e2e8f0;
+    color: #1a202c;
+    width: 36px;
+    height: 36px;
+    border-radius: 50%;
+    cursor: pointer;
+    display: flex;
+    align-items: center;
+    justify-content: center;
+    transition: all 0.3s ease;
+    font-size: 24px;
+    font-weight: bold;
+    line-height: 1;
+    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.15);
+    z-index: 10;
+}
+
+.btn-close:hover {
+    background: #ef4444;
+    border-color: #ef4444;
+    color: white;
+    transform: rotate(90deg) scale(1.1);
+    box-shadow: 0 4px 16px rgba(239, 68, 68, 0.4);
+}
+
+.chat-dialog-body {
+    flex: 1;
+    overflow-y: auto;
+    padding: 20px;
+    background: #f5f7fa;
+}
+
+.chat-messages {
+    display: flex;
+    flex-direction: column;
+    gap: 16px;
+}
+
+.message-item {
+    display: flex;
+    align-items: flex-start;
+    margin-bottom: 8px;
+}
+
+.message-left {
+    justify-content: flex-start;
+}
+
+.message-right {
+    justify-content: flex-end;
+}
+
+/* 客户消息强制布局：头像在右 */
+.message-item-customer {
+    display: flex !important;
+    flex-direction: row !important;
+    justify-content: flex-end !important;
+    gap: 10px !important;
+}
+
+.message-wrapper {
+    display: flex;
+    align-items: flex-start;
+    gap: 10px;
+    max-width: 75%;
+}
+
+.message-wrapper-left {
+    flex-direction: row;
+}
+
+.message-name {
+    font-size: 12px;
+    color: #94a3b8;
+    white-space: nowrap;
+    text-align: left;
+    margin-bottom: 4px;
+    line-height: 1.2;
+}
+
+.message-name-ai {
+    color: #667eea;
+    font-weight: 500;
+}
+
+.message-avatar {
+    width: 32px;
+    height: 32px;
+    border-radius: 6px;
+    overflow: hidden;
+    flex-shrink: 0;
+    box-shadow: 0 2px 6px rgba(0, 0, 0, 0.12);
+    background: #f0f0f0;
+}
+
+.message-avatar img {
+    width: 100%;
+    height: 100%;
+    object-fit: cover;
+    transition: transform 0.3s ease;
+}
+
+.message-avatar:hover img {
+    transform: scale(1.1);
+}
+
+.message-wrapper-left .message-avatar {
+    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
+    display: flex;
+    align-items: center;
+    justify-content: center;
+    flex-shrink: 0;
+}
+
+.message-wrapper-right .message-avatar {
+    background: linear-gradient(135deg, #10b981 0%, #059669 100%);
+    display: flex;
+    align-items: center;
+    justify-content: center;
+    flex-shrink: 0;
+}
+
+.message-content {
+    display: flex;
+    flex-direction: column;
+    max-width: calc(100% - 42px);
+}
+
+.message-wrapper-left .message-content {
+    align-items: flex-start;
+    margin-left: 4px;
+}
+
+.message-wrapper-right .message-content {
+    align-items: flex-end !important;
+    margin-right: 4px;
+}
+
+/* 客户聊天内容容器 */
+.message-content-right {
+    flex: 0 0 auto !important;
+    max-width: calc(100% - 42px) !important;
+    display: flex;
+    align-items: flex-start !important;
+}
+
+.message-bubble {
+    background: white;
+    padding: 9px 13px;
+    border-radius: 6px;
+    font-size: 14px;
+    line-height: 1.5;
+    color: #0f172a;
+    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.08);
+    word-break: break-word;
+    position: relative;
+    max-width: 500px;
+}
+
+.message-bubble::before {
+    content: '';
+    position: absolute;
+    left: -6px;
+    top: 12px;
+    width: 0;
+    height: 0;
+    border-top: 5px solid transparent;
+    border-bottom: 5px solid transparent;
+    border-right: 6px solid white;
+}
+
+.message-bubble-right {
+    background: #d9fdd3;
+    color: #0f172a;
+    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.08);
+    display: inline-block;
+    position: relative;
+}
+
+.message-bubble-right::before {
+    content: '';
+    position: absolute;
+    right: -6px;
+    left: auto;
+    top: 16px !important;
+    transform: none !important;
+    width: 0;
+    height: 0;
+    border-top: 5px solid transparent;
+    border-bottom: 5px solid transparent;
+    border-left: 6px solid #d9fdd3;
+    border-right: none;
+}
+
+.empty-chat-tip {
+    display: flex;
+    flex-direction: column;
+    align-items: center;
+    justify-content: center;
+    padding: 60px 20px;
+    color: #94a3b8;
+    font-size: 14px;
+}
+
+.empty-chat-tip i {
+    font-size: 48px;
+    margin-bottom: 12px;
+    opacity: 0.5;
+}
+
+/* 客户画像样式 */
+.profile-grid {
+    display: flex;
+    flex-direction: column;
+    gap: 4px;
+    max-height: 350px;
+    overflow-y: auto;
+    overflow-x: hidden;
+    padding-right: 4px;
+    padding-top: 0;
+}
+
+.profile-grid::-webkit-scrollbar {
+    width: 6px;
+}
+
+.profile-grid::-webkit-scrollbar-track {
+    background: #f1f5f9;
+    border-radius: 3px;
+}
+
+.profile-grid::-webkit-scrollbar-thumb {
+    background: linear-gradient(180deg, #cbd5e1 0%, #94a3b8 100%);
+    border-radius: 3px;
+}
+
+.profile-grid::-webkit-scrollbar-thumb:hover {
+    background: linear-gradient(180deg, #94a3b8 0%, #64748b 100%);
+}
+
+.profile-item {
+    display: grid;
+    grid-template-columns: 42% 58%;
+    align-items: flex-start;
+    gap: 6px;
+    padding: 4px 10px;
+    border-radius: 6px;
+    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
+    background: linear-gradient(135deg, #f8fafc 0%, #f1f5f9 100%);
+    border: 1px solid #e2e8f0;
+    word-break: break-word;
+}
+
+.profile-item:hover {
+    background: linear-gradient(135deg, #f1f5f9 0%, #e2e8f0 100%);
+    transform: translateX(4px);
+    box-shadow: 0 2px 6px rgba(0, 0, 0, 0.06);
+    border-color: #cbd5e1;
+}
+
+.profile-item-main {
+    background: linear-gradient(135deg, #eff6ff 0%, #dbeafe 100%);
+    border-color: #bfdbfe;
+    position: sticky;
+    top: 0;
+    z-index: 10;
+    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.08);
+}
+
+.profile-item-main:hover {
+    background: linear-gradient(135deg, #dbeafe 0%, #bfdbfe 100%);
+}
+
+.profile-item-full {
+    grid-template-columns: 42% 58%;
+}
+
+.profile-item .label {
+    font-size: 15px;
+    color: #64748b;
+    font-weight: 600;
+    white-space: normal;
+    display: flex;
+    align-items: center;
+    gap: 4px;
+    line-height: 1.4;
+    min-width: 0;
+}
+
+.profile-item .label i {
+    color: #94a3b8;
+    font-size: 12px;
+    width: 14px;
+    text-align: center;
+    flex-shrink: 0;
+}
+
+.profile-item .value {
+    font-size: 16px;
+    color: #0f172a;
+    font-weight: 500;
+    word-break: break-word;
+    line-height: 1.4;
+    min-width: 0;
+}
+
+.profile-item .value.highlight {
+    color: #0369a1;
+    font-size: 16px;
+    font-weight: 600;
+}
+
+.profile-item .value.long-text {
+    color: #334155;
+    font-weight: 400;
+}
+
+.update-time-corner {
+    position: absolute;
+    bottom: 12px;
+    right: 16px;
+    font-size: 12px;
+    color: #94a3b8;
+    font-style: italic;
+}
+
+/* 客户关注点 & 意向度样式 */
+.focus-points {
+    padding: 0;
+    margin-bottom: 10px;
+}
+
+.focus-title {
+    font-size: 17px;
+    color: #64748b;
+    font-weight: 600;
+    margin-bottom: 8px;
+    display: flex;
+    align-items: center;
+    gap: 6px;
+}
+
+.focus-title i {
+    color: #3b82f6;
+    font-size: 14px;
+}
+
+.focus-list {
+    list-style: none;
+    padding: 0;
+    margin: 0;
+    max-height: 200px;
+    overflow-y: auto;
+    overflow-x: hidden;
+    padding-right: 4px;
+}
+
+.focus-list::-webkit-scrollbar {
+    width: 6px;
+}
+
+.focus-list::-webkit-scrollbar-track {
+    background: #f1f5f9;
+    border-radius: 3px;
+}
+
+.focus-list::-webkit-scrollbar-thumb {
+    background: linear-gradient(180deg, #cbd5e1 0%, #94a3b8 100%);
+    border-radius: 3px;
+}
+
+.focus-list::-webkit-scrollbar-thumb:hover {
+    background: linear-gradient(180deg, #94a3b8 0%, #64748b 100%);
+}
+
+.focus-item {
+    display: flex;
+    align-items: flex-start;
+    gap: 6px;
+    padding: 6px 10px;
+    margin-bottom: 6px;
+    background: linear-gradient(135deg, #f8fafc 0%, #f1f5f9 100%);
+    border-radius: 6px;
+    border: 1px solid #e2e8f0;
+    transition: all 0.3s ease;
+    font-size: 15px;
+    color: #334155;
+    line-height: 1.5;
+}
+
+.focus-item:hover {
+    background: linear-gradient(135deg, #eff6ff 0%, #dbeafe 100%);
+    border-color: #bfdbfe;
+    transform: translateX(4px);
+    box-shadow: 0 2px 6px rgba(59, 130, 246, 0.1);
+}
+
+.focus-item i {
+    color: #3b82f6;
+    font-size: 10px;
+    margin-top: 1px;
+    flex-shrink: 0;
+}
+
+/* 意向度样式 - 水印风格 */
+.intention-section {
+    margin-top: 10px;
+    padding-top: 8px;
+    border-top: 1px solid #e2e8f0;
+}
+
+.intention-header {
+    margin-bottom: 6px;
+    display: flex;
+    align-items: center;
+    gap: 6px;
+}
+
+.intention-info-icon {
+    color: #94a3b8;
+    font-size: 16px;
+    cursor: pointer;
+    transition: all 0.3s ease;
+}
+
+.intention-info-icon:hover {
+    color: #3b82f6;
+}
+
+/* 意向度提示框样式 */
+.intention-tooltip {
+    line-height: 1.8;
+    font-size: 13px;
+}
+
+.intention-tooltip div {
+    padding: 2px 0;
+}
+
+.intention-tooltip strong {
+    color: #1e293b;
+    font-weight: 600;
+}
+
+.intention-label {
+    font-size: 16px;
+    font-weight: 600;
+    color: #64748b;
+    display: flex;
+    align-items: center;
+    gap: 4px;
+}
+
+.intention-label::before {
+    content: '';
+    width: 3px;
+    height: 14px;
+    background: linear-gradient(180deg, #3b82f6 0%, #2563eb 100%);
+    border-radius: 2px;
+}
+
+/* 水印风格意向度显示 - 按等级着色 */
+.intention-watermark {
+    font-size: 59px;
+    font-weight: 800;
+    text-align: center;
+    padding: 18px 12px;
+    border-radius: 10px;
+    border: 2px solid;
+    position: relative;
+    overflow: hidden;
+    letter-spacing: 6px;
+    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.08);
+    transition: all 0.3s ease;
+}
+
+/* A 级 - 金色/绿色，最高级别 */
+.intention-grade-a {
+    background: linear-gradient(135deg, #fef3c7 0%, #fde68a 50%, #fef3c7 100%);
+    border-color: #f59e0b;
+    color: #92400e;
+    text-shadow: 0 2px 4px rgba(146, 64, 14, 0.2);
+}
+
+.intention-grade-a::after {
+    content: 'A';
+    position: absolute;
+    top: 50%;
+    left: 50%;
+    transform: translate(-50%, -50%) rotate(-25deg);
+    font-size: 90px;
+    font-weight: 900;
+    color: rgba(245, 158, 11, 0.08);
+    z-index: 0;
+    pointer-events: none;
+}
+
+/* B 级 - 蓝色 */
+.intention-grade-b {
+    background: linear-gradient(135deg, #dbeafe 0%, #bfdbfe 50%, #dbeafe 100%);
+    border-color: #3b82f6;
+    color: #1e40af;
+    text-shadow: 0 2px 4px rgba(30, 64, 175, 0.2);
+}
+
+.intention-grade-b::after {
+    content: 'B';
+    position: absolute;
+    top: 50%;
+    left: 50%;
+    transform: translate(-50%, -50%) rotate(-25deg);
+    font-size: 90px;
+    font-weight: 900;
+    color: rgba(59, 130, 246, 0.08);
+    z-index: 0;
+    pointer-events: none;
+}
+
+/* C 级 - 紫色 */
+.intention-grade-c {
+    background: linear-gradient(135deg, #e9d5ff 0%, #d8b4fe 50%, #e9d5ff 100%);
+    border-color: #a855f7;
+    color: #6b21a8;
+    text-shadow: 0 2px 4px rgba(107, 33, 168, 0.2);
+}
+
+.intention-grade-c::after {
+    content: 'C';
+    position: absolute;
+    top: 50%;
+    left: 50%;
+    transform: translate(-50%, -50%) rotate(-25deg);
+    font-size: 90px;
+    font-weight: 900;
+    color: rgba(168, 85, 247, 0.08);
+    z-index: 0;
+    pointer-events: none;
+}
+
+/* D 级 - 橙色 */
+.intention-grade-d {
+    background: linear-gradient(135deg, #fed7aa 0%, #fdba74 50%, #fed7aa 100%);
+    border-color: #f97316;
+    color: #9a3412;
+    text-shadow: 0 2px 4px rgba(154, 52, 18, 0.2);
+}
+
+.intention-grade-d::after {
+    content: 'D';
+    position: absolute;
+    top: 50%;
+    left: 50%;
+    transform: translate(-50%, -50%) rotate(-25deg);
+    font-size: 90px;
+    font-weight: 900;
+    color: rgba(249, 115, 22, 0.08);
+    z-index: 0;
+    pointer-events: none;
+}
+
+/* E 级 - 粉红色 */
+.intention-grade-e {
+    background: linear-gradient(135deg, #fbcfe8 0%, #f9a8d4 50%, #fbcfe8 100%);
+    border-color: #ec4899;
+    color: #9d174d;
+    text-shadow: 0 2px 4px rgba(157, 23, 77, 0.2);
+}
+
+.intention-grade-e::after {
+    content: 'E';
+    position: absolute;
+    top: 50%;
+    left: 50%;
+    transform: translate(-50%, -50%) rotate(-25deg);
+    font-size: 90px;
+    font-weight: 900;
+    color: rgba(236, 72, 153, 0.08);
+    z-index: 0;
+    pointer-events: none;
+}
+
+/* F 级 - 红色，最低级别 */
+.intention-grade-f {
+    background: linear-gradient(135deg, #fecaca 0%, #fca5a5 50%, #fecaca 100%);
+    border-color: #ef4444;
+    color: #991b1b;
+    text-shadow: 0 2px 4px rgba(153, 27, 27, 0.2);
+}
+
+.intention-grade-f::after {
+    content: 'F';
+    position: absolute;
+    top: 50%;
+    left: 50%;
+    transform: translate(-50%, -50%) rotate(-25deg);
+    font-size: 90px;
+    font-weight: 900;
+    color: rgba(239, 68, 68, 0.08);
+    z-index: 0;
+    pointer-events: none;
+}
+
+.intention-watermark span {
+    position: relative;
+    z-index: 1;
+}
+
+/* 暂无评级提示 */
+.no-intention-tip {
+    text-align: center;
+    padding: 18px 12px;
+    font-size: 16px;
+    color: #94a3b8;
+    font-style: italic;
+    background: linear-gradient(135deg, rgba(248, 250, 252, 0.5) 0%, rgba(241, 245, 249, 0.5) 100%);
+    border-radius: 10px;
+    border: 2px dashed #e2e8f0;
+}
+
+.card-header h3 i {
+    font-size: 20px;
+    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
+    -webkit-background-clip: text;
+    -webkit-text-fill-color: transparent;
+    background-clip: text;
+}
+
+.card-highlight .card-header h3 i {
+    color: white;
+    background: none;
+    -webkit-text-fill-color: white;
+}
+
+/* 统一为 CRM 客户分析报告风格（覆盖） */
+.customer-container {
+    max-width: 100%;
+    padding: 12px;
+    background: #f4f6fa;
+}
+
+.main-grid-three-columns {
+    grid-template-columns: 300px minmax(640px, 1fr) 320px;
+    gap: 12px;
+    align-items: start;
+}
+
+.card {
+    border-radius: 10px;
+    border: 1px solid #e6ebf2;
+    box-shadow: 0 1px 3px rgba(15, 23, 42, 0.06);
+    margin-bottom: 10px;
+    padding: 12px;
+    background: #fff;
+}
+
+.card::before {
+    display: none;
+}
+
+.card:hover {
+    transform: none;
+    box-shadow: 0 2px 8px rgba(15, 23, 42, 0.08);
+    border-color: #dbe4f0;
+}
+
+.card-header {
+    border-bottom: 1px solid #edf1f7;
+    margin-bottom: 10px;
+    padding-bottom: 8px;
+}
+
+.card-header h3 {
+    font-size: 16px;
+    font-weight: 600;
+    color: #1f2937;
+}
+
+.card-header h3 i {
+    width: 18px;
+    height: 18px;
+    border-radius: 4px;
+    font-size: 10px;
+    background: #4f7cff;
+    box-shadow: none;
+    -webkit-text-fill-color: #fff;
+}
+
+.summary-text.compact {
+    font-size: 14px;
+    line-height: 1.75;
+    color: #334155;
+    max-height: 132px;
+}
+
+.risk-card,
+.card-focus {
+    background: #fff;
+    border: 1px solid #e6ebf2;
+}
+
+.risk-analysis {
+    background: #f8fafc;
+    border: 1px solid #edf2f7;
+}
+
+/* 风险徽章改为标签风格 */
+.risk-badge {
+    display: inline-flex;
+    align-items: center;
+    gap: 6px;
+    padding: 5px 10px;
+    border-radius: 10px;
+    font-size: 13px;
+    font-weight: 600;
+    border: 1px solid #e5eaf1;
+    box-shadow: none;
+    transition: all 0.2s ease;
+    text-shadow: none;
+}
+
+.risk-badge::before {
+    content: '';
+    width: 8px;
+    height: 8px;
+    border-radius: 3px;
+    background: currentColor;
+    opacity: 0.35;
+}
+
+.risk-card:hover .risk-badge {
+    transform: translateY(-1px);
+}
+
+.risk-unknown .risk-badge {
+    background: #f8fafc;
+    border-color: #e5eaf1;
+    color: #64748b;
+}
+
+.risk-none .risk-badge {
+    background: #f0fdf4;
+    border-color: #bbf7d0;
+    color: #16a34a;
+}
+
+.risk-low .risk-badge {
+    background: #eff6ff;
+    border-color: #bfdbfe;
+    color: #2563eb;
+}
+
+.risk-medium .risk-badge {
+    background: #fffbeb;
+    border-color: #fde68a;
+    color: #d97706;
+}
+
+.risk-high .risk-badge {
+    background: #fef2f2;
+    border-color: #fecaca;
+    color: #dc2626;
+}
+
+/* 客户意向度：回滚为原来的“大水印渐变”样式（使用上方原始定义） */
+
+.tag-item,
+.focus-item,
+.profile-item {
+    background: #f8fafc;
+    border-color: #e5eaf1;
+}
+
+.records-table th {
+    background: #f8fafc;
+    color: #475569;
+}
+
+.records-table tbody tr:hover {
+    background: #f8fbff;
+}
+
+
+</style>

src/views/qw/externalContact/deptIndex.vue

@@ -365,7 +365,62 @@
           </div>
         </template>
       </el-table-column>
-
+      <el-table-column label="流失风险" align="center" prop="attritionLevel">
+        <template slot-scope="scope">
+          <el-tag v-if="scope.row.attritionLevel == null" type="info">未分析</el-tag>
+          <el-tag v-if="scope.row.attritionLevel === 0" type="info">未知</el-tag>
+          <el-tag v-else-if="scope.row.attritionLevel === 1" type="success">无风险</el-tag>
+          <el-tag v-else-if="scope.row.attritionLevel === 2" type="info">低风险</el-tag>
+          <el-tag v-else-if="scope.row.attritionLevel === 3" type="warning">中风险</el-tag>
+          <el-tag v-else-if="scope.row.attritionLevel === 4" type="danger">高风险</el-tag>
+        </template>
+      </el-table-column>
+      <el-table-column label="意向度" align="center" prop="intentionDegree">
+        <template slot-scope="scope">
+          <el-tag v-if="scope.row.intentionDegree !== null && scope.row.intentionDegree !== undefined && scope.row.intentionDegree !== ''">
+            {{ scope.row.intentionDegree }}
+          </el-tag>
+          <span v-else>-</span>
+        </template>
+      </el-table-column>
+      <el-table-column label="关注点" align="center" prop="customerFocusJson" width="220">
+        <template slot-scope="scope">
+          <div v-if="parseFocusPoints(scope.row.customerFocusJson).length" style="text-align: left;">
+            <el-tooltip
+              v-for="(item, index) in parseFocusPoints(scope.row.customerFocusJson).slice(0, 2)"
+              :key="index"
+              placement="top"
+              effect="light"
+            >
+              <div slot="content" style="max-width: 420px; word-break: break-word;">
+                {{ item }}
+              </div>
+              <el-tag style="margin: 0 6px 6px 0; max-width: 100%; background: #fff; border: 1px solid #dcdfe6; color: #606266;">
+                {{ shortenText(item, 14) }}
+              </el-tag>
+            </el-tooltip>
+            <el-tooltip
+              v-if="parseFocusPoints(scope.row.customerFocusJson).length > 2"
+              placement="top"
+              effect="light"
+            >
+              <div slot="content" style="max-width: 420px;">
+                <div
+                  v-for="(item, idx) in parseFocusPoints(scope.row.customerFocusJson).slice(2)"
+                  :key="'focus-more-' + idx"
+                  style="margin-bottom: 4px;"
+                >
+                  {{ item }}
+                </div>
+              </div>
+              <el-tag style="margin: 0 6px 6px 0; background: #fff; border: 1px solid #dcdfe6; color: #606266;">
+                +{{ parseFocusPoints(scope.row.customerFocusJson).length - 2 }}
+              </el-tag>
+            </el-tooltip>
+          </div>
+          <span v-else>-</span>
+        </template>
+      </el-table-column>
       <el-table-column label="状态" align="center" prop="status" width="120px" >
         <template slot-scope="scope">
           <dict-tag :options="statusOptions" :value="scope.row.status"/>
@@ -507,6 +562,13 @@
             @click="healthHandledetails(scope.row)"
           >健康档案
           </el-button>
+          <el-button
+          v-if="scope.row.attritionLevel !== null && scope.row.attritionLevel !== undefined"
+          size="mini"
+          type="text"
+          @click="openAiDrawer(scope.row)"
+          v-hasPermi="['qw:externalContact:analyze:list']"
+        >AI 分析</el-button>
         </template>
       </el-table-column>
     </el-table>
@@ -800,6 +862,20 @@
       :visible.sync="showUser.open">
       <userDetails  ref="userDetails" />
     </el-drawer>
+    <el-drawer
+    size="75%"
+    :title="aiAnalyze.title"
+    :visible.sync="aiAnalyze.open"
+    append-to-body
+  >
+    <customer-detail
+      ref="customerAiDetail"
+      :analyze-user-id="aiAnalyze.userId"
+      :analyze-external-user-id="aiAnalyze.externalUserId"
+      :analyze-corp-id="aiAnalyze.corpId"
+      :customer-row="aiAnalyze.customerRow"
+    />
+  </el-drawer>
   </div>
 </template>
 
@@ -836,10 +912,11 @@ import {editTalk} from "@/api/qw/externalContactInfo";
 import healthRecordDetails from '@/views/store/components/healthRecordDetails.vue'
 import userDetails from '@/views/store/components/userDetails.vue';
 import PaginationMore from "../../../components/PaginationMore/index.vue";
+import customerDetail from './customerDetail.vue';
 
 export default {
   name: "deptExternalContact",
-  components:{PaginationMore, mycustomer,customerDetails,SopDialog,selectUser,info,healthRecordDetails,userDetails},
+  components:{PaginationMore, mycustomer,customerDetails,SopDialog,selectUser,info,healthRecordDetails,userDetails,customerDetail},
   data() {
     return {
 
@@ -1052,7 +1129,15 @@ export default {
       },
       tongueReportParams: {
         userId: null,
-      }
+      },
+      aiAnalyze: {
+        title: "AI 分析",
+        open: false,
+        userId: null,
+        externalUserId: null,
+        corpId: null,
+        customerRow: null,
+      },
     };
   },
   created() {
@@ -1102,7 +1187,41 @@ export default {
 
   },
   methods: {
-
+    shortenText(text, maxLen = 16) {
+      const str = text == null ? '' : String(text);
+      if (str.length <= maxLen) return str;
+      return str.slice(0, maxLen) + '...';
+    },
+    parseFocusPoints(value) {
+      if (!value) return [];
+      if (Array.isArray(value)) {
+        return value.map(item => String(item).trim()).filter(Boolean);
+      }
+      if (typeof value === 'string') {
+        const raw = value.trim();
+        if (!raw) return [];
+        try {
+          const parsed = JSON.parse(raw);
+          if (Array.isArray(parsed)) {
+            return parsed.map(item => String(item).trim()).filter(Boolean);
+          }
+          if (typeof parsed === 'string') {
+            return [parsed.trim()].filter(Boolean);
+          }
+        } catch (e) {
+          // ignore parse error and use raw fallback
+        }
+        return [raw.replace(/^\[|\]$/g, '').replace(/["']/g, '').trim()].filter(Boolean);
+      }
+      return [String(value).trim()].filter(Boolean);
+    },
+    openAiDrawer(row) {
+      this.aiAnalyze.userId = row.userId;
+      this.aiAnalyze.externalUserId = row.operUserid ;
+      this.aiAnalyze.corpId = row.corpId ;
+      this.aiAnalyze.customerRow = row;
+      this.aiAnalyze.open = true;
+    },
     onQwUserNameClear() {
       this.queryParams.qwUserId = null;  // 同时清空 qwUserId
     },

src/views/qw/externalContact/index.vue

@@ -401,6 +401,62 @@
           </div>
         </template>
       </el-table-column>
+      <el-table-column label="流失风险" align="center" prop="attritionLevel">
+        <template slot-scope="scope">
+          <el-tag v-if="scope.row.attritionLevel == null" type="info">未分析</el-tag>
+          <el-tag v-if="scope.row.attritionLevel === 0" type="info">未知</el-tag>
+          <el-tag v-else-if="scope.row.attritionLevel === 1" type="success">无风险</el-tag>
+          <el-tag v-else-if="scope.row.attritionLevel === 2" type="info">低风险</el-tag>
+          <el-tag v-else-if="scope.row.attritionLevel === 3" type="warning">中风险</el-tag>
+          <el-tag v-else-if="scope.row.attritionLevel === 4" type="danger">高风险</el-tag>
+        </template>
+      </el-table-column>
+      <el-table-column label="意向度" align="center" prop="intentionDegree">
+        <template slot-scope="scope">
+          <el-tag v-if="scope.row.intentionDegree !== null && scope.row.intentionDegree !== undefined && scope.row.intentionDegree !== ''">
+            {{ scope.row.intentionDegree }}
+          </el-tag>
+          <span v-else>-</span>
+        </template>
+      </el-table-column>
+      <el-table-column label="关注点" align="center" prop="customerFocusJson" width="220">
+        <template slot-scope="scope">
+          <div v-if="parseFocusPoints(scope.row.customerFocusJson).length" style="text-align: left;">
+            <el-tooltip
+              v-for="(item, index) in parseFocusPoints(scope.row.customerFocusJson).slice(0, 2)"
+              :key="index"
+              placement="top"
+              effect="light"
+            >
+              <div slot="content" style="max-width: 420px; word-break: break-word;">
+                {{ item }}
+              </div>
+              <el-tag style="margin: 0 6px 6px 0; max-width: 100%; background: #fff; border: 1px solid #dcdfe6; color: #606266;">
+                {{ shortenText(item, 14) }}
+              </el-tag>
+            </el-tooltip>
+            <el-tooltip
+              v-if="parseFocusPoints(scope.row.customerFocusJson).length > 2"
+              placement="top"
+              effect="light"
+            >
+              <div slot="content" style="max-width: 420px;">
+                <div
+                  v-for="(item, idx) in parseFocusPoints(scope.row.customerFocusJson).slice(2)"
+                  :key="'focus-more-' + idx"
+                  style="margin-bottom: 4px;"
+                >
+                  {{ item }}
+                </div>
+              </div>
+              <el-tag style="margin: 0 6px 6px 0; background: #fff; border: 1px solid #dcdfe6; color: #606266;">
+                +{{ parseFocusPoints(scope.row.customerFocusJson).length - 2 }}
+              </el-tag>
+            </el-tooltip>
+          </div>
+          <span v-else>-</span>
+        </template>
+      </el-table-column>
       <el-table-column label="是否回复" align="center" prop="isReply" width="120px" >
         <template slot-scope="scope">
           <span v-if="scope.row.isReply === 1"><el-tag type="success">已回复</el-tag></span>
@@ -566,6 +622,13 @@
           >
             修改状态
           </el-button>
+          <el-button
+                v-if="scope.row.attritionLevel !== null && scope.row.attritionLevel !== undefined"
+                size="mini"
+                type="text"
+                @click="openAiDrawer(scope.row)"
+                v-hasPermi="['qw:externalContact:analyze:list']"
+              >AI 分析</el-button>
         </template>
       </el-table-column>
     </el-table>
@@ -577,7 +640,20 @@
       :limit.sync="queryParams.pageSize"
       @pagination="getList"
     />
-
+    <el-drawer
+    size="75%"
+    :title="aiAnalyze.title"
+    :visible.sync="aiAnalyze.open"
+    append-to-body
+  >
+    <customer-detail
+      ref="customerAiDetail"
+      :analyze-user-id="aiAnalyze.userId"
+      :analyze-external-user-id="aiAnalyze.externalUserId"
+      :analyze-corp-id="aiAnalyze.corpId"
+      :customer-row="aiAnalyze.customerRow"
+    />
+  </el-drawer>
     <el-drawer size="75%" :title="show.title" :visible.sync="show.open">
       <customer-details  ref="customerDetails" @refreshList="refreshList"/>
     </el-drawer>
@@ -958,9 +1034,10 @@ import PaginationMore from "../../../components/PaginationMore/index.vue";
 import userDetails from '@/views/store/components/userDetails.vue';
 import {courseList, videoList} from "@/api/course/courseRedPacketLog";
 import Collection from './collection.vue';
+import customerDetail from './customerDetail.vue';
 export default {
   name: "ExternalContact",
-  components:{PaginationMore, mycustomer,customerDetails,SopDialog,selectUser,info,userDetails,collection},
+  components:{PaginationMore, mycustomer,customerDetails,customerDetail,SopDialog,selectUser,info,userDetails,collection},
   data() {
     return {
       projectOptions: [],
@@ -1190,6 +1267,14 @@ export default {
       rules: {
       },
       userId:null,
+      aiAnalyze: {
+        title: "AI 分析",
+        open: false,
+        userId: null,
+        externalUserId: null,
+        corpId: null,
+        customerRow: null,
+      },
     };
   },
   created() {
@@ -1242,6 +1327,41 @@ export default {
 
   },
   methods: {
+    shortenText(text, maxLen = 16) {
+      const str = text == null ? '' : String(text);
+      if (str.length <= maxLen) return str;
+      return str.slice(0, maxLen) + '...';
+    },
+    parseFocusPoints(value) {
+      if (!value) return [];
+      if (Array.isArray(value)) {
+        return value.map(item => String(item).trim()).filter(Boolean);
+      }
+      if (typeof value === 'string') {
+        const raw = value.trim();
+        if (!raw) return [];
+        try {
+          const parsed = JSON.parse(raw);
+          if (Array.isArray(parsed)) {
+            return parsed.map(item => String(item).trim()).filter(Boolean);
+          }
+          if (typeof parsed === 'string') {
+            return [parsed.trim()].filter(Boolean);
+          }
+        } catch (e) {
+          // ignore parse error and use raw fallback
+        }
+        return [raw.replace(/^\[|\]$/g, '').replace(/["']/g, '').trim()].filter(Boolean);
+      }
+      return [String(value).trim()].filter(Boolean);
+    },
+    openAiDrawer(row) {
+      this.aiAnalyze.userId = row.userId;
+      this.aiAnalyze.externalUserId = row.operUserid ;
+      this.aiAnalyze.corpId = row.corpId ;
+      this.aiAnalyze.customerRow = row;
+      this.aiAnalyze.open = true;
+    },
     /** 重粉查看操作 */
     showLog(row) {
       this.log.queryParams.fsUserId = row.fsUserId;

src/views/qw/externalContact/myExternalContact.vue

@@ -384,6 +384,62 @@
           </div>
         </template>
       </el-table-column>
+      <el-table-column label="流失风险" align="center" prop="attritionLevel">
+        <template slot-scope="scope">
+          <el-tag v-if="scope.row.attritionLevel == null" type="info">未分析</el-tag>
+          <el-tag v-if="scope.row.attritionLevel === 0" type="info">未知</el-tag>
+          <el-tag v-else-if="scope.row.attritionLevel === 1" type="success">无风险</el-tag>
+          <el-tag v-else-if="scope.row.attritionLevel === 2" type="info">低风险</el-tag>
+          <el-tag v-else-if="scope.row.attritionLevel === 3" type="warning">中风险</el-tag>
+          <el-tag v-else-if="scope.row.attritionLevel === 4" type="danger">高风险</el-tag>
+        </template>
+      </el-table-column>
+      <el-table-column label="意向度" align="center" prop="intentionDegree">
+        <template slot-scope="scope">
+          <el-tag v-if="scope.row.intentionDegree !== null && scope.row.intentionDegree !== undefined && scope.row.intentionDegree !== ''">
+            {{ scope.row.intentionDegree }}
+          </el-tag>
+          <span v-else>-</span>
+        </template>
+      </el-table-column>
+      <el-table-column label="关注点" align="center" prop="customerFocusJson" width="220">
+        <template slot-scope="scope">
+          <div v-if="parseFocusPoints(scope.row.customerFocusJson).length" style="text-align: left;">
+            <el-tooltip
+              v-for="(item, index) in parseFocusPoints(scope.row.customerFocusJson).slice(0, 2)"
+              :key="index"
+              placement="top"
+              effect="light"
+            >
+              <div slot="content" style="max-width: 420px; word-break: break-word;">
+                {{ item }}
+              </div>
+              <el-tag style="margin: 0 6px 6px 0; max-width: 100%; background: #fff; border: 1px solid #dcdfe6; color: #606266;">
+                {{ shortenText(item, 14) }}
+              </el-tag>
+            </el-tooltip>
+            <el-tooltip
+              v-if="parseFocusPoints(scope.row.customerFocusJson).length > 2"
+              placement="top"
+              effect="light"
+            >
+              <div slot="content" style="max-width: 420px;">
+                <div
+                  v-for="(item, idx) in parseFocusPoints(scope.row.customerFocusJson).slice(2)"
+                  :key="'focus-more-' + idx"
+                  style="margin-bottom: 4px;"
+                >
+                  {{ item }}
+                </div>
+              </div>
+              <el-tag style="margin: 0 6px 6px 0; background: #fff; border: 1px solid #dcdfe6; color: #606266;">
+                +{{ parseFocusPoints(scope.row.customerFocusJson).length - 2 }}
+              </el-tag>
+            </el-tooltip>
+          </div>
+          <span v-else>-</span>
+        </template>
+      </el-table-column>
       <el-table-column label="是否回复" align="center" prop="isReply" width="120px" >
         <template slot-scope="scope">
           <span v-if="scope.row.isReply === 1"><el-tag type="success">已回复</el-tag></span>
@@ -562,6 +618,13 @@
         >
           修改状态
         </el-button>
+        <el-button
+                v-if="scope.row.attritionLevel !== null && scope.row.attritionLevel !== undefined"
+                size="mini"
+                type="text"
+                @click="openAiDrawer(scope.row)"
+                v-hasPermi="['qw:externalContact:analyze:list']"
+              >AI 分析</el-button>
         </template>
       </el-table-column>
     </el-table>
@@ -980,6 +1043,20 @@
 	 :title="show.title" :visible.sync="show.open">
 	  <info  ref="Details" />
 	</el-drawer>
+  <el-drawer
+  size="75%"
+  :title="aiAnalyze.title"
+  :visible.sync="aiAnalyze.open"
+  append-to-body
+>
+  <customer-detail
+    ref="customerAiDetail"
+    :analyze-user-id="aiAnalyze.userId"
+    :analyze-external-user-id="aiAnalyze.externalUserId"
+    :analyze-corp-id="aiAnalyze.corpId"
+    :customer-row="aiAnalyze.customerRow"
+  />
+</el-drawer>
     <el-dialog :title="user.title" :visible.sync="user.open" width="800px" append-to-body>
       <selectUser ref="selectUser" @bindMiniCustomerId="bindMiniCustomerId"></selectUser>
     </el-dialog>
@@ -1043,11 +1120,20 @@ import PaginationMore from "../../../components/PaginationMore/index.vue";
 import Collection from './collection.vue';
 import {courseList, videoList} from "@/api/course/courseRedPacketLog";
 import userDetails from '@/views/store/components/userDetails.vue';
+import customerDetail from './customerDetail.vue';
 export default {
   name: "ExternalContact",
-  components:{PaginationMore, mycustomer,customerDetails,SopDialog,selectUser,info,Collection,userDetails},
+  components:{PaginationMore, mycustomer,customerDetails,SopDialog,selectUser,info,Collection,userDetails,customerDetail},
   data() {
     return {
+      aiAnalyze: {
+        title: "AI 分析",
+        open: false,
+        userId: null,
+        externalUserId: null,
+        corpId: null,
+        customerRow: null,
+      },
       member:{
         title:"客户详情",
         open:false,
@@ -1314,6 +1400,42 @@ export default {
 
   },
   methods: {
+    shortenText(text, maxLen = 16) {
+      const str = text == null ? '' : String(text);
+      if (str.length <= maxLen) return str;
+      return str.slice(0, maxLen) + '...';
+    },
+    parseFocusPoints(value) {
+      if (!value) return [];
+      if (Array.isArray(value)) {
+        return value.map(item => String(item).trim()).filter(Boolean);
+      }
+      if (typeof value === 'string') {
+        const raw = value.trim();
+        if (!raw) return [];
+        try {
+          const parsed = JSON.parse(raw);
+          if (Array.isArray(parsed)) {
+            return parsed.map(item => String(item).trim()).filter(Boolean);
+          }
+          if (typeof parsed === 'string') {
+            return [parsed.trim()].filter(Boolean);
+          }
+        } catch (e) {
+          // ignore parse error and use raw fallback
+        }
+        return [raw.replace(/^\[|\]$/g, '').replace(/["']/g, '').trim()].filter(Boolean);
+      }
+      return [String(value).trim()].filter(Boolean);
+    },
+    openAiDrawer(row) {
+      this.aiAnalyze.userId = row.userId;
+      this.aiAnalyze.externalUserId = row.operUserid ;
+      this.aiAnalyze.corpId = row.corpId ;
+      this.aiAnalyze.customerRow = row;
+      console.log(this.aiAnalyze);
+      this.aiAnalyze.open = true;
+    },
     /** 重粉查看操作 */
     showLog(row) {
       this.log.queryParams.fsUserId = row.fsUserId;