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+<template>
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+ <div class="app-container">
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+ <el-form :model="queryParams" ref="queryForm" :inline="true" v-show="showSearch" label-width="68px">
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+ <el-form-item label="任务名称" prop="name">
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+ <el-input
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+ v-model="queryParams.name"
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+ placeholder="请输入任务名称"
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+ clearable
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+ size="small"
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+ @keyup.enter.native="handleQuery"
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+ />
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+ </el-form-item>
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+ <!-- <el-form-item label="机器人" prop="robot">
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+ <el-select v-model="queryParams.robot" filterable clearable>
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+ <el-option v-for="item in robotList" :label="item.name + '('+item.num+')'" :value="item.id"/>
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+ </el-select>
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+ </el-form-item> -->
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+ <el-form-item label="任务类型" prop="taskType">
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+ <el-select v-model="queryParams.taskType" filterable clearable>
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+ <el-option v-for="item in taskTypeList" :key="item.id" :label="item.name" :value="item.id"/>
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+ </el-select>
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+ </el-form-item>
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+ <el-form-item>
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+ <el-button type="cyan" icon="el-icon-search" size="mini" @click="handleQuery">搜索</el-button>
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+ <el-button icon="el-icon-refresh" size="mini" @click="resetQuery">重置</el-button>
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+ </el-form-item>
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+ </el-form>
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+
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+ <el-row :gutter="10" class="mb8">
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+ <el-col :span="1.5">
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+ <el-button
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+ type="primary"
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+ icon="el-icon-plus"
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+ size="mini"
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+ @click="handleAdd"
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+ v-hasPermi="['system:companyVoiceRobotic:add']"
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+ >新增
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+ </el-button>
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+ </el-col>
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+<!-- <el-col :span="1.5">-->
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+<!-- <el-button-->
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+<!-- type="danger"-->
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+<!-- icon="el-icon-delete"-->
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+<!-- size="mini"-->
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+<!-- :disabled="multiple"-->
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+<!-- @click="handleDelete"-->
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+<!-- v-hasPermi="['system:companyVoiceRobotic:remove']"-->
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+<!-- >删除-->
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+<!-- </el-button>-->
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+<!-- </el-col>-->
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+<!-- <el-col :span="1.5">-->
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+<!-- <el-button-->
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+<!-- type="warning"-->
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+<!-- icon="el-icon-download"-->
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+<!-- size="mini"-->
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+<!-- @click="handleExport"-->
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+<!-- v-hasPermi="['system:companyVoiceRobotic:export']"-->
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+<!-- >导出-->
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+<!-- </el-button>-->
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+<!-- </el-col>-->
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+<!-- <el-col :span="1.5">-->
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+<!-- <el-button-->
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+<!-- type="success"-->
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+<!-- icon="el-icon-refresh"-->
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+<!-- size="mini"-->
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+<!-- @click="updateStatusFun"-->
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+<!-- v-hasPermi="['system:companyVoiceRobotic:list']"-->
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+<!-- >更新状态-->
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+<!-- </el-button>-->
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+<!-- </el-col>-->
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+ <right-toolbar :showSearch.sync="showSearch" @queryTable="getList"></right-toolbar>
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+ </el-row>
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+
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+ <el-table v-loading="loading" :data="roboticList">
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+ <el-table-column label="ID" align="center" prop="id"/>
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+ <el-table-column label="任务名称" align="center" prop="name"/>
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+ <el-table-column label="任务流程" align="center" prop="name">
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+ <template slot-scope="scope">
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+ <el-tag v-for="item in workflowList" v-if="scope.row.companyAiWorkflowId == item.value">{{item.label}}</el-tag>
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+ </template>
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+ </el-table-column>
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+ <el-table-column label="加微方式" align="center" prop="dialogId">
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+ <template slot-scope="scope">
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+ <el-tag v-if="scope.row.addType == 0">平均</el-tag>
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+ <el-tag v-if="scope.row.addType == 1">意向</el-tag>
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+ </template>
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+ </el-table-column>
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+ <el-table-column label="添加类型" align="center" prop="isWeCom">
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+ <template slot-scope="scope">
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+ <el-tag v-if="scope.row.isWeCom == 1">个微</el-tag>
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+ <el-tag v-if="scope.row.isWeCom == 2">企微</el-tag>
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+ </template>
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+ </el-table-column>
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+ <el-table-column label="任务类型" align="center" prop="taskType">
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+ <template slot-scope="scope">
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+ <el-tag v-if="scope.row.taskType == 1">普通任务</el-tag>
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+ <el-tag v-if="scope.row.taskType == 2">场景任务 - {{scope.row.sceneTypeName}}</el-tag>
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+ </template>
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+ </el-table-column>
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+ <el-table-column label="生效时间段" align="center" prop="taskType" width="250">
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+ <template slot-scope="scope">
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+ <div v-if="scope.row.taskType == 1">
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+ {{scope.row.runtimeRangeStart}} ~ {{scope.row.runtimeRangeEnd}}
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+ </div>
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+ <div v-if="scope.row.taskType == 2" >
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+ <div v-if="!!scope.row.availableStartTime && !!scope.row.availableEndTime ">
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+ 适用:{{scope.row.availableStartTime}} ~ {{scope.row.availableEndTime}}
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+ </div>
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+ <div v-if="!!scope.row.runtimeRangeStart && !!scope.row.runtimeRangeEnd">
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+ 运行:{{scope.row.runtimeRangeStart}} ~ {{scope.row.runtimeRangeEnd}}
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+ </div>
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+ </div>
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+ </template>
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+ </el-table-column>
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+ <el-table-column label="任务状态" align="center">
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+ <template slot-scope="scope">
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+ <el-tag v-if="scope.row.taskStatus == 0">未启动</el-tag>
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+ <el-tag v-if="scope.row.taskStatus == 1" type="warning">执行中</el-tag>
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+ <el-tag v-if="scope.row.taskStatus == 2" type="danger">执行中断</el-tag>
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+ <el-tag v-if="scope.row.taskStatus == 3" type="success">执行完成</el-tag>
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+ </template>
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+ </el-table-column>
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+
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+ <el-table-column label="创建人" align="center" prop="createByName"/>
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+ <el-table-column label="创建部门" align="center" prop="createByDeptName"/>
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+<!-- <el-table-column label="外呼状态" align="center">-->
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+<!-- <template slot-scope="scope">-->
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+<!-- <div v-loading="loadingStatus">-->
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+<!-- <p v-if="statusObj.hasOwnProperty(scope.row.taskId)">-->
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+<!-- <el-tag v-if="statusObj[scope.row.taskId].runningStatus == 0">未启动</el-tag>-->
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+<!-- <el-tag v-if="statusObj[scope.row.taskId].runningStatus == 1">运行中</el-tag>-->
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+<!-- <el-tag v-if="statusObj[scope.row.taskId].runningStatus == 2">已暂停</el-tag>-->
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+<!-- <el-tag v-if="statusObj[scope.row.taskId].runningStatus == 3">已停止</el-tag>-->
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+<!-- </p>-->
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+<!-- <p v-if="!statusObj.hasOwnProperty(scope.row.taskId)"><el-tag>空</el-tag></p>-->
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+<!-- </div>-->
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+<!-- </template>-->
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+<!-- </el-table-column>-->
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+ <el-table-column label="操作" align="center" class-name="small-padding fixed-width">
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+ <template slot-scope="scope">
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+ <el-button
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+ size="mini"
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+ type="text"
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+ @click="calleesOpen(scope.row.id)"
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+ v-hasPermi="['system:companyVoiceRobotic:list']"
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+ >客户列表</el-button>
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+ <el-button
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+ size="mini"
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+ type="text"
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+ @click="wxOpen(scope.row.id,scope.row.isWeCom)"
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+ v-hasPermi="['system:companyVoiceRobotic:list']"
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+ >加微管理</el-button>
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+ <el-button
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+ size="mini"
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+ type="text"
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+ icon="el-icon-document"
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+ @click="showExecLogs(scope.row)"
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+ v-hasPermi="['system:companyVoiceRobotic:list']"
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+ >执行日志</el-button>
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+ <el-button
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+ size="mini"
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+ type="text"
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+ v-if="scope.row.taskStatus == 0"
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+ @click="taskRunFun(scope.row.id)"
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+ >启动任务</el-button>
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+ <!-- <el-button
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+ size="mini"
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+ type="text"
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+ v-if="statusObj.hasOwnProperty(scope.row.taskId) && (statusObj[scope.row.taskId].runningStatus == 0 || statusObj[scope.row.taskId].runningStatus == 3)"
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+ @click="startRoboticFun(scope.row.taskId)"
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+ v-hasPermi="['system:companyVoiceRobotic:list']"
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+ >开启外呼任务</el-button> -->
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+ <el-button
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+ size="mini"
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+ type="text"
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+ v-if="statusObj.hasOwnProperty(scope.row.taskId) && (statusObj[scope.row.taskId].runningStatus == 1 || statusObj[scope.row.taskId].runningStatus == 2)"
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+ @click="stopRoboticFun(scope.row.taskId)"
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+ v-hasPermi="['system:companyVoiceRobotic:list']"
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+ >停止任务</el-button>
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+ <el-button
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+ size="mini"
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+ type="text"
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+ icon="el-icon-delete"
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+ @click="handleDelete(scope.row)"
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+ v-hasPermi="['system:companyVoiceRobotic:remove']"
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+ >删除
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+ </el-button>
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+ </template>
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+ </el-table-column>
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+ </el-table>
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+
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+ <pagination
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+ v-show="total>0"
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+ :total="total"
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+ :page.sync="queryParams.pageNum"
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+ :limit.sync="queryParams.pageSize"
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+ @pagination="getList"
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+ />
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+
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+ <!-- 添加或修改机器人外呼任务对话框 -->
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+ <el-drawer size="45%" :title="title" :visible.sync="open" width="500px" append-to-body class="task-form-drawer">
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+ <div class="drawer-content">
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+ <el-form ref="form" :model="form" :rules="rules" label-width="90px" class="task-form">
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+ <div class="form-section" >
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+ <div class="section-title">
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+ <i class="el-icon-document"></i>
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+ <span>任务类型</span>
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+ </div>
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+ <el-form-item label="任务类型" prop="taskType">
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+ <el-select v-model="form.taskType" filterable placeholder="请选择任务类型" @change="taskTypeChange()">
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+ <el-option v-for="item in taskTypeList" :key="item.id" :label="item.name" :value="item.id"/>
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+ </el-select>
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+ </el-form-item>
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+ </div>
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+
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+ <div class="form-section" v-if="form.taskType === 1" >
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+ <div class="section-title">
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+ <i class="el-icon-document"></i>
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+ <span>基本信息</span>
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+ </div>
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+ <el-form-item label="任务名称" prop="name">
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+ <el-input v-model="form.name" placeholder="请输入任务名称" clearable/>
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+ </el-form-item>
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+ <el-form-item label="拨打客户" prop="userIds">
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+ <el-button icon="el-icon-user" @click="openSelect">
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+ 选择客户
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+ <el-tag v-if="form.userIds && form.userIds.length" type="primary" size="small" style="margin-left: 8px;">
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+ {{ form.userIds.length }}
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+ </el-tag>
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+ </el-button>
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+ </el-form-item>
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+ <el-form-item label="任务流程" prop="companyAiWorkflowId">
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+ <el-select v-model="form.companyAiWorkflowId" filterable placeholder="请选择任务流程">
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+ <el-option v-for="item in workflowList" :key="item.value" :label="item.label" :value="item.value"/>
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+ </el-select>
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+ </el-form-item>
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+ <el-form-item label="运行时间" required>
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+ <el-col :span="11">
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+ <el-form-item prop="runtimeRangeStart">
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+ <el-time-select
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+ placeholder="任务运行开始时间"
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+ style="width: 100%;"
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+ v-model="form.runtimeRangeStart"
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+ key="runtimeRangeStart"
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+ :picker-options="{
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+ start: '07:00',
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+ step: '00:30',
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+ end: '22:00'
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+ }">
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+ </el-time-select>
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+ </el-form-item>
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+ </el-col>
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+ <el-col class="line" :span="2" style="text-align: center">-</el-col>
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+ <el-col :span="11">
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+ <el-form-item prop="runtimeRangeEnd">
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+ <el-time-select
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+ style="width: 100%;"
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+ placeholder="任务运行结束时间"
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+ v-model="form.runtimeRangeEnd"
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+ key="runtimeRangeEnd"
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+ :picker-options="{
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+ start: '07:00',
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+ step: '00:30',
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+ end: '22:00',
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+ minTime: form.runtimeRangeStart
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+ }">
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+ </el-time-select>
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+ </el-form-item>
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+ </el-col>
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+ </el-form-item>
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+ </div>
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|
|
+ <!-- 场景任务 -->
|
|
|
|
|
+ <div class="form-section" v-if="form.taskType === 2" >
|
|
|
|
|
+ <div class="section-title">
|
|
|
|
|
+ <i class="el-icon-document"></i>
|
|
|
|
|
+ <span>基本信息</span>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ <el-form-item label="任务名称" prop="name">
|
|
|
|
|
+ <el-input v-model="form.name" placeholder="请输入任务名称" clearable/>
|
|
|
|
|
+ </el-form-item>
|
|
|
|
|
+ <el-form-item label="任务流程" prop="companyAiWorkflowId">
|
|
|
|
|
+ <el-select v-model="form.companyAiWorkflowId" filterable placeholder="请选择任务流程">
|
|
|
|
|
+ <el-option v-for="item in workflowList" :key="item.value" :label="item.label" :value="item.value"/>
|
|
|
|
|
+ </el-select>
|
|
|
|
|
+ </el-form-item>
|
|
|
|
|
+ <el-form-item label="场景类型" prop="sceneType">
|
|
|
|
|
+ <el-select v-model="form.sceneType" filterable placeholder="请选择场景类型">
|
|
|
|
|
+ <el-option v-for="opt in sceneList" :key="opt.dictValue" :label="opt.dictLabel" :value="opt.dictValue"/>
|
|
|
|
|
+ </el-select>
|
|
|
|
|
+ </el-form-item>
|
|
|
|
|
+ <el-form-item label="运行时间" required>
|
|
|
|
|
+ <el-col :span="11">
|
|
|
|
|
+ <el-form-item prop="runtimeRangeStart">
|
|
|
|
|
+ <el-time-select
|
|
|
|
|
+ placeholder="任务运行开始时间"
|
|
|
|
|
+ style="width: 100%;"
|
|
|
|
|
+ v-model="form.runtimeRangeStart"
|
|
|
|
|
+ key="runtimeRangeStart"
|
|
|
|
|
+ :picker-options="{
|
|
|
|
|
+ start: '07:00',
|
|
|
|
|
+ step: '00:30',
|
|
|
|
|
+ end: '22:00'
|
|
|
|
|
+ }">
|
|
|
|
|
+ </el-time-select>
|
|
|
|
|
+ </el-form-item>
|
|
|
|
|
+ </el-col>
|
|
|
|
|
+ <el-col class="line" :span="2" style="text-align: center">-</el-col>
|
|
|
|
|
+ <el-col :span="11">
|
|
|
|
|
+ <el-form-item prop="runtimeRangeEnd">
|
|
|
|
|
+ <el-time-select
|
|
|
|
|
+ style="width: 100%;"
|
|
|
|
|
+ placeholder="任务运行结束时间"
|
|
|
|
|
+ v-model="form.runtimeRangeEnd"
|
|
|
|
|
+ key="runtimeRangeEnd"
|
|
|
|
|
+ :picker-options="{
|
|
|
|
|
+ start: '07:00',
|
|
|
|
|
+ step: '00:30',
|
|
|
|
|
+ end: '22:00',
|
|
|
|
|
+ minTime: form.runtimeRangeStart
|
|
|
|
|
+ }">
|
|
|
|
|
+ </el-time-select>
|
|
|
|
|
+ </el-form-item>
|
|
|
|
|
+ </el-col>
|
|
|
|
|
+ </el-form-item>
|
|
|
|
|
+ <el-form-item label="适用时间" required>
|
|
|
|
|
+ <el-col :span="11">
|
|
|
|
|
+ <el-form-item prop="availableStartTime">
|
|
|
|
|
+ <el-time-select
|
|
|
|
|
+ placeholder="场景适用开始时间"
|
|
|
|
|
+ style="width: 100%;"
|
|
|
|
|
+ v-model="form.availableStartTime"
|
|
|
|
|
+ key="availableStartTime"
|
|
|
|
|
+ :picker-options="{
|
|
|
|
|
+ start: '00:00',
|
|
|
|
|
+ step: '00:30',
|
|
|
|
|
+ end: '23:30'
|
|
|
|
|
+ }">
|
|
|
|
|
+ </el-time-select>
|
|
|
|
|
+ </el-form-item>
|
|
|
|
|
+ </el-col>
|
|
|
|
|
+ <el-col class="line" :span="2" style="text-align: center">-</el-col>
|
|
|
|
|
+ <el-col :span="11">
|
|
|
|
|
+ <el-form-item prop="availableEndTime">
|
|
|
|
|
+ <el-time-select
|
|
|
|
|
+ style="width: 100%;"
|
|
|
|
|
+ placeholder="场景适用结束时间"
|
|
|
|
|
+ v-model="form.availableEndTime"
|
|
|
|
|
+ key="availableEndTime"
|
|
|
|
|
+ :picker-options="{
|
|
|
|
|
+ start: '00:00',
|
|
|
|
|
+ step: '00:30',
|
|
|
|
|
+ end: '23:30'
|
|
|
|
|
+ }">
|
|
|
|
|
+ </el-time-select>
|
|
|
|
|
+ </el-form-item>
|
|
|
|
|
+ </el-col>
|
|
|
|
|
+ </el-form-item>
|
|
|
|
|
+
|
|
|
|
|
+ </div>
|
|
|
|
|
+
|
|
|
|
|
+ <div class="form-section">
|
|
|
|
|
+ <div class="section-title">
|
|
|
|
|
+ <i class="el-icon-setting"></i>
|
|
|
|
|
+ <span>加微设置</span>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ <el-form-item label="加微方式" prop="addType">
|
|
|
|
|
+ <el-radio-group v-model="form.addType">
|
|
|
|
|
+ <el-radio :label="0" border>
|
|
|
|
|
+ <i class="el-icon-pie-chart"></i>
|
|
|
|
|
+ 平均分配
|
|
|
|
|
+ </el-radio>
|
|
|
|
|
+ <el-radio :label="1" border>
|
|
|
|
|
+ <i class="el-icon-star-on"></i>
|
|
|
|
|
+ 意向分配
|
|
|
|
|
+ </el-radio>
|
|
|
|
|
+ </el-radio-group>
|
|
|
|
|
+ </el-form-item>
|
|
|
|
|
+ </div>
|
|
|
|
|
+
|
|
|
|
|
+ <div class="form-section account-section">
|
|
|
|
|
+ <div class="section-title">
|
|
|
|
|
+ <i class="el-icon-user-solid"></i>
|
|
|
|
|
+ <span>分配账号</span>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ <el-form-item label="添加类型" prop="isWeCom">
|
|
|
|
|
+ <el-radio-group v-model="form.isWeCom">
|
|
|
|
|
+ <el-radio :label="1" border>
|
|
|
|
|
+ <i class="el-icon-pie-chart"></i>
|
|
|
|
|
+ 个微
|
|
|
|
|
+ </el-radio>
|
|
|
|
|
+ <el-radio :label="2" border>
|
|
|
|
|
+ <i class="el-icon-star-on"></i>
|
|
|
|
|
+ 企微
|
|
|
|
|
+ </el-radio>
|
|
|
|
|
+ </el-radio-group>
|
|
|
|
|
+ </el-form-item>
|
|
|
|
|
+ <el-button type="primary" size="mini" icon="el-icon-plus" @click="addQwUser" plain>添加</el-button>
|
|
|
|
|
+
|
|
|
|
|
+ <div class="account-list" v-if="form.qwUser && form.qwUser.length">
|
|
|
|
|
+ <div v-for="(item, index) in form.qwUser" :key="index" class="account-item">
|
|
|
|
|
+ <el-row :gutter="12">
|
|
|
|
|
+ <el-col :span="form.addType == 1 ? 6 : 0" v-if="form.addType == 1">
|
|
|
|
|
+ <el-select v-model="item.intention" placeholder="意向等级" filterable clearable size="small">
|
|
|
|
|
+ <el-option v-for="opt in levelList" :key="opt.dictValue" :label="opt.dictLabel" :value="opt.dictValue"/>
|
|
|
|
|
+ </el-select>
|
|
|
|
|
+ </el-col>
|
|
|
|
|
+ <el-col :span="form.addType == 1 ? 7 : 10">
|
|
|
|
|
+ <el-button icon="el-icon-user" @click="openQwUserSelect(index)" size="small" style="width: 100%;">
|
|
|
|
|
+ 选择账号
|
|
|
|
|
+ <el-tag v-if="item.companyUserId && item.companyUserId.length" type="success" size="mini" style="margin-left: 6px;">
|
|
|
|
|
+ {{ item.companyUserId.length }}
|
|
|
|
|
+ </el-tag>
|
|
|
|
|
+ </el-button>
|
|
|
|
|
+ </el-col>
|
|
|
|
|
+ <!-- <el-col :span="form.addType == 1 ? 9 : 12">
|
|
|
|
|
+ <el-select v-model="item.wxDialogId" placeholder="选择话术" filterable size="small">
|
|
|
|
|
+ <el-option v-for="dialog in wxDialogList" :key="dialog.id" :label="dialog.name" :value="dialog.id"/>
|
|
|
|
|
+ </el-select>
|
|
|
|
|
+ </el-col> -->
|
|
|
|
|
+ <el-col :span="2">
|
|
|
|
|
+ <el-button type="danger" icon="el-icon-delete" circle @click="removeQwUser(index)" size="small"></el-button>
|
|
|
|
|
+ </el-col>
|
|
|
|
|
+ </el-row>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ <el-empty v-else description="暂无分配账号" :image-size="80"></el-empty>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ <!-- <el-form-item label="模式" prop="mode">
|
|
|
|
|
+ <el-select v-model="form.mode">
|
|
|
|
|
+ <el-option label="呼叫机器人后挂断" :value="7"/>
|
|
|
|
|
+ </el-select>
|
|
|
|
|
+ </el-form-item>
|
|
|
|
|
+ <el-form-item label="呼叫倍率" prop="multiplier">
|
|
|
|
|
+ <el-select v-model="form.multiplier">
|
|
|
|
|
+ <el-option :value="1"/>
|
|
|
|
|
+ <el-option :value="2"/>
|
|
|
|
|
+ <el-option :value="3"/>
|
|
|
|
|
+ <el-option :value="4"/>
|
|
|
|
|
+ <el-option :value="5"/>
|
|
|
|
|
+ </el-select>
|
|
|
|
|
+ </el-form-item>
|
|
|
|
|
+ <el-form-item label="自动重呼" prop="autoRecall">
|
|
|
|
|
+ <el-radio v-model="form.autoRecall" :label="0">否</el-radio>
|
|
|
|
|
+ <el-radio v-model="form.autoRecall" :label="1">是</el-radio>
|
|
|
|
|
+ </el-form-item>
|
|
|
|
|
+ <el-form-item label="重呼次数" prop="recallTimes" v-if="form.autoRecall == 1">
|
|
|
|
|
+ <el-select v-model="form.recallTimes">
|
|
|
|
|
+ <el-option label="不自动重呼" :value="0"/>
|
|
|
|
|
+ <el-option :value="1"/>
|
|
|
|
|
+ <el-option :value="2"/>
|
|
|
|
|
+ <el-option :value="3"/>
|
|
|
|
|
+ <el-option :value="4"/>
|
|
|
|
|
+ <el-option :value="5"/>
|
|
|
|
|
+ </el-select>
|
|
|
|
|
+ </el-form-item> -->
|
|
|
|
|
+ </el-form>
|
|
|
|
|
+ <div slot="footer" class="dialog-footer" style="text-align:right">
|
|
|
|
|
+ <el-button type="primary" @click="submitForm">确 定</el-button>
|
|
|
|
|
+ <el-button @click="cancel">取 消</el-button>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </el-drawer>
|
|
|
|
|
+ <customer-select @success="selectFun" ref="customer"/>
|
|
|
|
|
+ <component
|
|
|
|
|
+ :is="getCurrentComponent()"
|
|
|
|
|
+ @success="selectQwUserFun"
|
|
|
|
|
+ ref="dynamicQwUserSelect"
|
|
|
|
|
+ />
|
|
|
|
|
+
|
|
|
|
|
+ <el-drawer title="呼叫客户列表" size="60%" :visible.sync="callees.show" width="800px" append-to-body>
|
|
|
|
|
+ <el-table v-loading="callees.loading" :data="callees.list">
|
|
|
|
|
+ <el-table-column label="电话号码" align="center" prop="phone"/>
|
|
|
|
|
+ <el-table-column label="客户名称" align="center" prop="userName"/>
|
|
|
|
|
+ <el-table-column label="客户ID" align="center" prop="userId"/>
|
|
|
|
|
+ <el-table-column label="客户意向度" align="center">
|
|
|
|
|
+ <template slot-scope="scope">
|
|
|
|
|
+ <el-tag v-for="item in levelList" v-if="scope.row.intention == item.dictValue">{{item.dictLabel}}</el-tag>
|
|
|
|
|
+ </template>
|
|
|
|
|
+ </el-table-column>
|
|
|
|
|
+ <el-table-column label="呼出次数" align="right" prop="roboticCallOutCount" width="100">
|
|
|
|
|
+ <template slot-scope="scope">
|
|
|
|
|
+ {{ scope.row.roboticCallOutCount == null ? 0 : scope.row.roboticCallOutCount }}
|
|
|
|
|
+ </template>
|
|
|
|
|
+ </el-table-column>
|
|
|
|
|
+ <el-table-column label="AI标签" align="right" prop="customerId" width="250">
|
|
|
|
|
+ <template slot-scope="scope">
|
|
|
|
|
+ <div v-if="scope.row.tagList && scope.row.tagList.length" class="ai-tags-container">
|
|
|
|
|
+ <div v-for="tag in scope.row.tagList" :key="tag.id" class="ai-tag-item">
|
|
|
|
|
+ <div class="tag-main-content">
|
|
|
|
|
+ <span class="tag-property-name">{{ tag.propertyName }}</span>
|
|
|
|
|
+ <span class="tag-property-value">
|
|
|
|
|
+ <span v-if="Array.isArray(tag.propertyValue)">{{ tag.propertyValue.join('、') }}</span>
|
|
|
|
|
+ <span v-else>{{ tag.propertyValue }}</span>
|
|
|
|
|
+ </span>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ <div v-if="tag.intention || (tag.likeRatio !== null && tag.likeRatio !== undefined)" class="tag-meta-info">
|
|
|
|
|
+ <el-tag v-if="tag.intention" size="mini" effect="plain" class="meta-tag intention-tag">
|
|
|
|
|
+ <i class="el-icon-star-on"></i> {{ getIntentionText(tag.intention) }}
|
|
|
|
|
+ </el-tag>
|
|
|
|
|
+ <el-tag v-if="tag.likeRatio !== null && tag.likeRatio !== undefined" size="mini" type="success" effect="plain" class="meta-tag ratio-tag">
|
|
|
|
|
+ <i class="el-icon-trend-chart"></i> {{ tag.likeRatio }}%
|
|
|
|
|
+ </el-tag>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ <span v-else class="no-tags">暂无标签</span>
|
|
|
|
|
+ </template>
|
|
|
|
|
+ </el-table-column>
|
|
|
|
|
+ <el-table-column label="操作" align="center" class-name="small-padding fixed-width">
|
|
|
|
|
+ <template slot-scope="scope">
|
|
|
|
|
+ <el-button
|
|
|
|
|
+ size="mini"
|
|
|
|
|
+ type="text"
|
|
|
|
|
+ @click="openCustomer(scope.row.userId,scope.row.idToString,scope.row.roboticId)"
|
|
|
|
|
+ >客户信息详情</el-button>
|
|
|
|
|
+ </template>
|
|
|
|
|
+ </el-table-column>
|
|
|
|
|
+ </el-table>
|
|
|
|
|
+
|
|
|
|
|
+ <pagination
|
|
|
|
|
+ v-show="callees.total>0"
|
|
|
|
|
+ :total="callees.total"
|
|
|
|
|
+ :page.sync="callees.queryParams.pageNum"
|
|
|
|
|
+ :limit.sync="callees.queryParams.pageSize"
|
|
|
|
|
+ @pagination="getCalleesList"
|
|
|
|
|
+ />
|
|
|
|
|
+ </el-drawer>
|
|
|
|
|
+ <el-drawer title="加个微详情" size="60%" :visible.sync="wx.show" append-to-body>
|
|
|
|
|
+ <el-table v-loading="wx.loading" :data="wx.list">
|
|
|
|
|
+ <el-table-column label="意向等级" align="center" prop="intention"/>
|
|
|
|
|
+ <el-table-column label="微信昵称" align="center" prop="wxNickName"/>
|
|
|
|
|
+ <el-table-column label="微信号" align="center" prop="wxNo"/>
|
|
|
|
|
+ <el-table-column label="手机号" align="center" prop="phone"/>
|
|
|
|
|
+ <el-table-column label="员工名称" align="center" prop="companyUserName"/>
|
|
|
|
|
+ <el-table-column label="话术" align="center" prop="dialogName"/>
|
|
|
|
|
+ <el-table-column label="分配数量" align="center" prop="num"/>
|
|
|
|
|
+ <el-table-column label="添加数量" align="center" prop="addNum"/>
|
|
|
|
|
+ </el-table>
|
|
|
|
|
+
|
|
|
|
|
+ <pagination
|
|
|
|
|
+ v-show="wx.total>0"
|
|
|
|
|
+ :total="wx.total"
|
|
|
|
|
+ :page.sync="wx.queryParams.pageNum"
|
|
|
|
|
+ :limit.sync="wx.queryParams.pageSize"
|
|
|
|
|
+ @pagination="getWxList"
|
|
|
|
|
+ />
|
|
|
|
|
+ </el-drawer>
|
|
|
|
|
+ <el-drawer title="加企微详情" size="60%" :visible.sync="qw.show" append-to-body>
|
|
|
|
|
+ <el-table v-loading="qw.loading" :data="qw.list">
|
|
|
|
|
+ <el-table-column label="意向等级" align="center" prop="intention"/>
|
|
|
|
|
+ <el-table-column label="企微昵称" align="center" prop="wxNickName"/>
|
|
|
|
|
+ <el-table-column label="企微id" align="center" prop="wxNo"/>
|
|
|
|
|
+ <el-table-column label="手机号" align="center" prop="phone"/>
|
|
|
|
|
+ <el-table-column label="话术" align="center" prop="dialogName"/>
|
|
|
|
|
+ <el-table-column label="分配数量" align="center" prop="num"/>
|
|
|
|
|
+ <el-table-column label="添加数量" align="center" prop="addNum"/>
|
|
|
|
|
+ </el-table>
|
|
|
|
|
+
|
|
|
|
|
+ <pagination
|
|
|
|
|
+ v-show="qw.total>0"
|
|
|
|
|
+ :total="qw.total"
|
|
|
|
|
+ :page.sync="qw.queryParams.pageNum"
|
|
|
|
|
+ :limit.sync="qw.queryParams.pageSize"
|
|
|
|
|
+ @pagination="getWxListQw"
|
|
|
|
|
+ />
|
|
|
|
|
+ </el-drawer>
|
|
|
|
|
+
|
|
|
|
|
+ <!-- 执行日志对话框 -->
|
|
|
|
|
+ <el-drawer
|
|
|
|
|
+ title="任务执行日志"
|
|
|
|
|
+ size="75%"
|
|
|
|
|
+ :visible.sync="execLogs.show"
|
|
|
|
|
+ append-to-body
|
|
|
|
|
+ class="exec-logs-drawer">
|
|
|
|
|
+ <div class="exec-logs-container" v-loading="execLogs.loading">
|
|
|
|
|
+ <el-card class="filter-card" shadow="never">
|
|
|
|
|
+ <el-form :inline="true" size="small" class="filter-form" style="margin-top: 20px;">
|
|
|
|
|
+ <el-form-item label="客户姓名">
|
|
|
|
|
+ <el-input
|
|
|
|
|
+ v-model="execLogs.customerName"
|
|
|
|
|
+ placeholder="请输入客户姓名"
|
|
|
|
|
+ clearable
|
|
|
|
|
+ @keyup.enter.native="handleSearch"
|
|
|
|
|
+ style="width: 180px">
|
|
|
|
|
+ </el-input>
|
|
|
|
|
+ </el-form-item>
|
|
|
|
|
+
|
|
|
|
|
+ <el-form-item label="手机号">
|
|
|
|
|
+ <el-input
|
|
|
|
|
+ v-model="execLogs.customerPhone"
|
|
|
|
|
+ placeholder="请输入手机号"
|
|
|
|
|
+ clearable
|
|
|
|
|
+ @keyup.enter.native="handleSearch"
|
|
|
|
|
+ style="width: 200px">
|
|
|
|
|
+ </el-input>
|
|
|
|
|
+ </el-form-item>
|
|
|
|
|
+
|
|
|
|
|
+ <el-form-item>
|
|
|
|
|
+ <span style="margin-right: 8px;">只看待执行外呼任务</span>
|
|
|
|
|
+ <el-checkbox v-model="execLogs.onlyCallNode"></el-checkbox>
|
|
|
|
|
+ </el-form-item>
|
|
|
|
|
+
|
|
|
|
|
+ <div style="margin-right:auto;">
|
|
|
|
|
+ <el-button type="primary" icon="el-icon-search" @click="handleSearch">
|
|
|
|
|
+ 查询
|
|
|
|
|
+ </el-button>
|
|
|
|
|
+ <el-button icon="el-icon-refresh" @click="handleReset">
|
|
|
|
|
+ 重置
|
|
|
|
|
+ </el-button>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </el-form>
|
|
|
|
|
+ </el-card>
|
|
|
|
|
+
|
|
|
|
|
+ <div v-if="execLogs.list.length === 0" class="empty-logs">
|
|
|
|
|
+ <i class="el-icon-document"></i>
|
|
|
|
|
+ <p>暂无执行记录</p>
|
|
|
|
|
+ </div>
|
|
|
|
|
+
|
|
|
|
|
+ <div v-else>
|
|
|
|
|
+ <!-- 统计信息卡片 -->
|
|
|
|
|
+ <el-card class="stats-card" shadow="never">
|
|
|
|
|
+ <div class="stats-grid">
|
|
|
|
|
+ <div class="stat-item">
|
|
|
|
|
+ <i class="el-icon-user" style="color: #1890ff;"></i>
|
|
|
|
|
+ <div class="stat-content">
|
|
|
|
|
+ <div class="stat-label">客户总数</div>
|
|
|
|
|
+<!-- <div class="stat-value">{{ execLogs.list.length }}</div>-->
|
|
|
|
|
+ <div class="stat-value">{{ execLogs.total }}</div>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ <div class="stat-item">
|
|
|
|
|
+ <i class="el-icon-phone" style="color: #52c41a;"></i>
|
|
|
|
|
+ <div class="stat-content">
|
|
|
|
|
+ <div class="stat-label">已打电话</div>
|
|
|
|
|
+ <div class="stat-value">{{ execLogs.stats.callDone }}</div>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ <div class="stat-item">
|
|
|
|
|
+ <i class="el-icon-chat-line-square" style="color: #faad14;"></i>
|
|
|
|
|
+ <div class="stat-content">
|
|
|
|
|
+ <div class="stat-label">已加微信</div>
|
|
|
|
|
+ <div class="stat-value">{{ execLogs.stats.addWxDone }}</div>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ <div class="stat-item">
|
|
|
|
|
+ <i class="el-icon-message" style="color: #722ed1;"></i>
|
|
|
|
|
+ <div class="stat-content">
|
|
|
|
|
+ <div class="stat-label">已发短信</div>
|
|
|
|
|
+ <div class="stat-value">{{ execLogs.stats.sendMsgDone }}</div>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </el-card>
|
|
|
|
|
+
|
|
|
|
|
+ <!-- 执行记录列表 -->
|
|
|
|
|
+ <div class="logs-list">
|
|
|
|
|
+ <el-collapse v-model="execLogs.activeNames" accordion>
|
|
|
|
|
+ <el-collapse-item
|
|
|
|
|
+ v-for="(record, index) in execLogs.list"
|
|
|
|
|
+ :key="index"
|
|
|
|
|
+ :name="index">
|
|
|
|
|
+ <template slot="title">
|
|
|
|
|
+ <div class="record-header">
|
|
|
|
|
+ <div class="record-left">
|
|
|
|
|
+ <el-avatar :size="48" icon="el-icon-user-solid" :style="{background: getAvatarColor(index)}"></el-avatar>
|
|
|
|
|
+ <div class="customer-detail">
|
|
|
|
|
+ <div class="customer-name-row">
|
|
|
|
|
+ <span class="customer-name">{{ record.customerName }}</span>
|
|
|
|
|
+
|
|
|
|
|
+ <el-tag
|
|
|
|
|
+ v-if="record.intention"
|
|
|
|
|
+ size="small"
|
|
|
|
|
+ type="info"
|
|
|
|
|
+ class="status-tag">
|
|
|
|
|
+ 意向度:{{ getIntentionLabel(record.intention) }}
|
|
|
|
|
+ </el-tag>
|
|
|
|
|
+
|
|
|
|
|
+ <el-tag
|
|
|
|
|
+ :type="getWorkflowStatusType(record.workflowStatus)"
|
|
|
|
|
+ size="small"
|
|
|
|
|
+ class="status-tag">
|
|
|
|
|
+ {{ record.workflowStatusName }}
|
|
|
|
|
+ </el-tag>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ <div class="customer-meta">
|
|
|
|
|
+ <span class="meta-item phone">
|
|
|
|
|
+ <i class="el-icon-phone-outline"></i>
|
|
|
|
|
+ {{ record.customerPhone }}
|
|
|
|
|
+ </span>
|
|
|
|
|
+ <span class="meta-divider">|</span>
|
|
|
|
|
+ <span class="meta-item node">
|
|
|
|
|
+ <i class="el-icon-s-operation"></i>
|
|
|
|
|
+ 当前节点:<strong>{{ record.currentNodeTypeName }}</strong>
|
|
|
|
|
+
|
|
|
|
|
+ <!-- <el-button
|
|
|
|
|
+ v-if="hasContent(record)"
|
|
|
|
|
+ size="mini"
|
|
|
|
|
+ type="primary"
|
|
|
|
|
+ plain
|
|
|
|
|
+ icon="el-icon-chat-dot-round"
|
|
|
|
|
+ style="margin-left: 8px;"
|
|
|
|
|
+ @click.stop="handleShowContent(record)">
|
|
|
|
|
+ 查看对话内容
|
|
|
|
|
+ </el-button> -->
|
|
|
|
|
+ <!-- 外呼未执行标识 -->
|
|
|
|
|
+ <el-button
|
|
|
|
|
+ v-if="record.waitCallNode"
|
|
|
|
|
+ size="mini"
|
|
|
|
|
+ type="primary"
|
|
|
|
|
+ plain
|
|
|
|
|
+ icon="el-icon-phone"
|
|
|
|
|
+ style="margin-left: 8px;"
|
|
|
|
|
+ @click.stop="handleManualCall(record)">
|
|
|
|
|
+ 开始人工外呼
|
|
|
|
|
+ </el-button>
|
|
|
|
|
+ </span>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ <!-- <div class="record-right">
|
|
|
|
|
+ <div class="progress-info">
|
|
|
|
|
+ <span class="progress-label">执行进度</span>
|
|
|
|
|
+ <span class="progress-value">{{ getProgress(record) }}%</span>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ <el-progress
|
|
|
|
|
+ :percentage="getProgress(record)"
|
|
|
|
|
+ :color="getProgressColor(record)"
|
|
|
|
|
+ :stroke-width="10"
|
|
|
|
|
+ :show-text="false"></el-progress>
|
|
|
|
|
+ </div> -->
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </template>
|
|
|
|
|
+
|
|
|
|
|
+ <!-- 节点执行日志 -->
|
|
|
|
|
+ <div class="node-logs">
|
|
|
|
|
+ <el-timeline>
|
|
|
|
|
+ <el-timeline-item
|
|
|
|
|
+ v-for="(log, logIndex) in record.nodeLogs"
|
|
|
|
|
+ :key="logIndex"
|
|
|
|
|
+ :timestamp="log.startTime"
|
|
|
|
|
+ :color="getNodeStatusColor(log.statusName)"
|
|
|
|
|
+ placement="top">
|
|
|
|
|
+ <el-card class="node-log-card">
|
|
|
|
|
+ <div class="node-log-header">
|
|
|
|
|
+ <div class="node-info">
|
|
|
|
|
+ <i :class="getNodeIcon(log.nodeKey)" class="node-icon"></i>
|
|
|
|
|
+ <span class="node-name">{{ log.nodeName }}</span>
|
|
|
|
|
+ <el-button
|
|
|
|
|
+ v-if="hasContent(log)"
|
|
|
|
|
+ size="mini"
|
|
|
|
|
+ type="primary"
|
|
|
|
|
+ plain
|
|
|
|
|
+ icon="el-icon-chat-dot-round"
|
|
|
|
|
+ style="margin-left: 8px;"
|
|
|
|
|
+ @click.stop="handleShowContent(record,log)">
|
|
|
|
|
+ 查看对话内容
|
|
|
|
|
+ </el-button>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ <el-tag
|
|
|
|
|
+ :type="getStatusTagType(log.statusName)"
|
|
|
|
|
+ size="mini">
|
|
|
|
|
+ {{ log.statusName }}
|
|
|
|
|
+ </el-tag>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ <div class="node-log-body" v-if="log.errorMsg">
|
|
|
|
|
+ <div class="error-msg">
|
|
|
|
|
+ <i class="el-icon-warning"></i>
|
|
|
|
|
+ {{ log.errorMsg }}
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ <div class="node-log-footer">
|
|
|
|
|
+ <span class="duration" v-if="log.duration">
|
|
|
|
|
+ <i class="el-icon-time"></i>
|
|
|
|
|
+ 耗时: {{ formatDuration(log.duration) }}
|
|
|
|
|
+ </span>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </el-card>
|
|
|
|
|
+ </el-timeline-item>
|
|
|
|
|
+ </el-timeline>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </el-collapse-item>
|
|
|
|
|
+ </el-collapse>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ <!-- 分页 -->
|
|
|
|
|
+ <div class="pagination-wrapper" style="margin-top: 20px;">
|
|
|
|
|
+ <el-pagination
|
|
|
|
|
+ background
|
|
|
|
|
+ layout="total, sizes, prev, pager, next, jumper"
|
|
|
|
|
+ :total="execLogs.total"
|
|
|
|
|
+ :page-size="execLogs.pageSize"
|
|
|
|
|
+ :current-page.sync="execLogs.pageNum"
|
|
|
|
|
+ :page-sizes="[5, 10, 20, 30, 50]"
|
|
|
|
|
+ @current-change="handlePageChange"
|
|
|
|
|
+ @size-change="handleSizeChange">
|
|
|
|
|
+ </el-pagination>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </el-drawer>
|
|
|
|
|
+
|
|
|
|
|
+ <el-drawer size="75%" title="客户详情" :visible.sync="customerDetailShow" append-to-body>
|
|
|
|
|
+ <customer-details ref="customerDetails" />
|
|
|
|
|
+ </el-drawer>
|
|
|
|
|
+ <el-dialog
|
|
|
|
|
+ :title="manualCallDialog.title"
|
|
|
|
|
+ :visible.sync="manualCallDialog.visible"
|
|
|
|
|
+ width="1500px"
|
|
|
|
|
+ append-to-body
|
|
|
|
|
+ destroy-on-close
|
|
|
|
|
+ class="manual-call-dialog"
|
|
|
|
|
+ @close="handleManualCallDialogClose"
|
|
|
|
|
+ >
|
|
|
|
|
+ <call-center-phone-bar
|
|
|
|
|
+ :key="manualCallDialog.key"
|
|
|
|
|
+ ref="callCenterPhoneBar"
|
|
|
|
|
+ :init-phone-number="manualCallDialog.phone"
|
|
|
|
|
+ :robotic-id="manualCallDialog.roboticId"
|
|
|
|
|
+ :company-id="manualCallDialog.companyId"
|
|
|
|
|
+ :company-user-id="manualCallDialog.companyUserId"
|
|
|
|
|
+ :workflow-instance-id="manualCallDialog.workflowInstanceId"
|
|
|
|
|
+ />
|
|
|
|
|
+ </el-dialog>
|
|
|
|
|
+
|
|
|
|
|
+ <el-dialog
|
|
|
|
|
+ title="对话内容"
|
|
|
|
|
+ :visible.sync="contentDialog.visible"
|
|
|
|
|
+ width="900px"
|
|
|
|
|
+ append-to-body
|
|
|
|
|
+ class="content-dialog"
|
|
|
|
|
+ >
|
|
|
|
|
+ <div class="content-dialog-wrapper">
|
|
|
|
|
+ <div class="content-dialog-header" >
|
|
|
|
|
+ <span>客户姓名:{{ contentDialog.customerName || '-' }}</span>
|
|
|
|
|
+ <span>手机号:{{ contentDialog.customerPhone || '-' }}</span>
|
|
|
|
|
+ </div>
|
|
|
|
|
+
|
|
|
|
|
+ <div v-if="!contentDialog.content" class="content-empty">
|
|
|
|
|
+ 暂无对话内容
|
|
|
|
|
+ </div>
|
|
|
|
|
+
|
|
|
|
|
+ <div class="chat-container">
|
|
|
|
|
+ <div
|
|
|
|
|
+ v-for="(msg, index) in parseContentList(contentDialog.content)"
|
|
|
|
|
+ :key="index"
|
|
|
|
|
+ :class="['chat-item', msg.role === 'user' ? 'chat-right' : 'chat-left']"
|
|
|
|
|
+ >
|
|
|
|
|
+ <div class="chat-bubble-wrapper">
|
|
|
|
|
+ <div class="chat-role">
|
|
|
|
|
+ {{ msg.role === 'user' ? '客户' : '客服' }}
|
|
|
|
|
+ </div>
|
|
|
|
|
+ <div class="chat-bubble">
|
|
|
|
|
+ {{ msg.content }}
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </div>
|
|
|
|
|
+
|
|
|
|
|
+ </div>
|
|
|
|
|
+ </el-dialog>
|
|
|
|
|
+
|
|
|
|
|
+ </div>
|
|
|
|
|
+</template>
|
|
|
|
|
+
|
|
|
|
|
+<script>
|
|
|
|
|
+import {
|
|
|
|
|
+ myListRobotic,
|
|
|
|
|
+ getRobotic,
|
|
|
|
|
+ delRobotic,
|
|
|
|
|
+ addRobotic,
|
|
|
|
|
+ updateRobotic,
|
|
|
|
|
+ exportRobotic,
|
|
|
|
|
+ calleesList,
|
|
|
|
|
+ statusList,
|
|
|
|
|
+ startRobotic,
|
|
|
|
|
+ stopRobotic,
|
|
|
|
|
+ companyUserList,
|
|
|
|
|
+ wxList,
|
|
|
|
|
+ taskRun,
|
|
|
|
|
+ wxListQw,
|
|
|
|
|
+ getSmsTempList,
|
|
|
|
|
+ // getCIDGroupList,
|
|
|
|
|
+ getExecRecords,
|
|
|
|
|
+ getCurrentCompanyId
|
|
|
|
|
+} from "@/api/company/companyVoiceRobotic";
|
|
|
|
|
+import draggable from 'vuedraggable'
|
|
|
|
|
+// import { listAll } from '@/api/company/wxDialog';
|
|
|
|
|
+import customerSelect from '@/views/crm/components/CustomerSelect.vue';
|
|
|
|
|
+import qwUserSelect from '@/views/components/QwUserSelect.vue';
|
|
|
|
|
+import qwUserSelectTwo from '@/views/components/QwUserSelectTwo.vue';
|
|
|
|
|
+import customerDetails from "@/views/crm/components/customerDetails.vue";
|
|
|
|
|
+import {getDicts} from "@/api/system/dict/data";
|
|
|
|
|
+import { optionList } from '@/api/company/companyWorkflow'
|
|
|
|
|
+import CallCenterPhoneBar from '../../aiSipCall/aiSipCallManualOutbound.vue'
|
|
|
|
|
+
|
|
|
|
|
+export default {
|
|
|
|
|
+ name: "myRobotic",
|
|
|
|
|
+ components: { draggable, customerDetails, customerSelect, qwUserSelect,qwUserSelectTwo,CallCenterPhoneBar},
|
|
|
|
|
+ data() {
|
|
|
|
|
+ return {
|
|
|
|
|
+ taskType:1,
|
|
|
|
|
+ taskTypeList:[{id:1,name:"普通任务"},{id:2,name:"场景任务"}],
|
|
|
|
|
+ currentCompanyId:null,
|
|
|
|
|
+ // 遮罩层
|
|
|
|
|
+ loading: true,
|
|
|
|
|
+ // CIDGroupList:[],
|
|
|
|
|
+ // 选中数组
|
|
|
|
|
+ ids: [],
|
|
|
|
|
+ weekList: [
|
|
|
|
|
+ {label: "星期一", value: 1},
|
|
|
|
|
+ {label: "星期二", value: 2},
|
|
|
|
|
+ {label: "星期三", value: 3},
|
|
|
|
|
+ {label: "星期四", value: 4},
|
|
|
|
|
+ {label: "星期五", value: 5},
|
|
|
|
|
+ {label: "星期六", value: 6},
|
|
|
|
|
+ {label: "星期日", value: 0},
|
|
|
|
|
+ ],
|
|
|
|
|
+ // 非单个禁用
|
|
|
|
|
+ single: true,
|
|
|
|
|
+ // 非多个禁用
|
|
|
|
|
+ multiple: true,
|
|
|
|
|
+ // 显示搜索条件
|
|
|
|
|
+ showSearch: true,
|
|
|
|
|
+ loadingStatus: true,
|
|
|
|
|
+ // 总条数
|
|
|
|
|
+ total: 0,
|
|
|
|
|
+ // 机器人外呼任务表格数据
|
|
|
|
|
+ roboticList: [],
|
|
|
|
|
+ userTableList: [],
|
|
|
|
|
+ workflowList: [],
|
|
|
|
|
+ // 弹出层标题
|
|
|
|
|
+ title: "",
|
|
|
|
|
+ // 是否显示弹出层
|
|
|
|
|
+ open: false,
|
|
|
|
|
+ // 查询参数
|
|
|
|
|
+ queryParams: {
|
|
|
|
|
+ pageNum: 1,
|
|
|
|
|
+ pageSize: 10,
|
|
|
|
|
+ name: null,
|
|
|
|
|
+ taskName: null,
|
|
|
|
|
+ taskId: null,
|
|
|
|
|
+ robot: null,
|
|
|
|
|
+ dialogId: null,
|
|
|
|
|
+ mode: null,
|
|
|
|
|
+ multiplier: null,
|
|
|
|
|
+ autoRecall: null,
|
|
|
|
|
+ recallTimes: null,
|
|
|
|
|
+ cidGroupId: null,
|
|
|
|
|
+ weekDay1: null,
|
|
|
|
|
+ startTime1: null,
|
|
|
|
|
+ endTime1: null,
|
|
|
|
|
+ weekDay2: null,
|
|
|
|
|
+ startTime2: null,
|
|
|
|
|
+ endTime2: null,
|
|
|
|
|
+ createUser: null,
|
|
|
|
|
+ taskType:null
|
|
|
|
|
+ },
|
|
|
|
|
+ // 表单参数
|
|
|
|
|
+ form: {
|
|
|
|
|
+ taskType:1
|
|
|
|
|
+ },
|
|
|
|
|
+ taskFlowList: [{key: "cellPhone", value: "外呼"}, {key: "qwAddWx", value: "企微加微"}, {key: "sendMsg", value: "发短信"}, {key: "addWx", value: "加微"}],
|
|
|
|
|
+ taskFlowMap: {cellPhone: "外呼", sendMsg: "发短信", addWx: "加微", qwAddWx: "企微加微"},
|
|
|
|
|
+ statusObj: {},
|
|
|
|
|
+ levelList: {},
|
|
|
|
|
+ robotList: [],
|
|
|
|
|
+ dialogList: [],
|
|
|
|
|
+ wxDialogList: [],
|
|
|
|
|
+ qwUserList: [],
|
|
|
|
|
+ selectQwUserList: [],
|
|
|
|
|
+ thisQwUserIndex: 0,
|
|
|
|
|
+ updateTime: null,
|
|
|
|
|
+ customer: {
|
|
|
|
|
+ show: false,
|
|
|
|
|
+ },
|
|
|
|
|
+ customerDetailShow: false,
|
|
|
|
|
+ callees: {
|
|
|
|
|
+ show: false,
|
|
|
|
|
+ list: [],
|
|
|
|
|
+ loading: false,
|
|
|
|
|
+ total: 0,
|
|
|
|
|
+ queryParams:{
|
|
|
|
|
+ id: null,
|
|
|
|
|
+ pageNum: 1,
|
|
|
|
|
+ pageSize: 10,
|
|
|
|
|
+ },
|
|
|
|
|
+ },
|
|
|
|
|
+ wx: {
|
|
|
|
|
+ show: false,
|
|
|
|
|
+ list: [],
|
|
|
|
|
+ loading: false,
|
|
|
|
|
+ total: 0,
|
|
|
|
|
+ queryParams:{
|
|
|
|
|
+ id: null,
|
|
|
|
|
+ pageNum: 1,
|
|
|
|
|
+ pageSize: 10,
|
|
|
|
|
+ },
|
|
|
|
|
+ },
|
|
|
|
|
+ qw: {
|
|
|
|
|
+ show: false,
|
|
|
|
|
+ list: [],
|
|
|
|
|
+ loading: false,
|
|
|
|
|
+ total: 0,
|
|
|
|
|
+ queryParams: {
|
|
|
|
|
+ id: null,
|
|
|
|
|
+ pageNum: 1,
|
|
|
|
|
+ pageSize: 10,
|
|
|
|
|
+ },
|
|
|
|
|
+ },
|
|
|
|
|
+ execLogs: {
|
|
|
|
|
+ show: false,
|
|
|
|
|
+ loading: false,
|
|
|
|
|
+ list: [],
|
|
|
|
|
+ activeNames: [],
|
|
|
|
|
+ stats: {
|
|
|
|
|
+ callDone: 0,
|
|
|
|
|
+ addWxDone: 0,
|
|
|
|
|
+ sendMsgDone: 0
|
|
|
|
|
+ },
|
|
|
|
|
+ pageNum: 1,
|
|
|
|
|
+ pageSize: 10,
|
|
|
|
|
+ total: 0,
|
|
|
|
|
+ currentTaskId: null,
|
|
|
|
|
+ customerName: '',
|
|
|
|
|
+ customerPhone: '',
|
|
|
|
|
+ onlyCallNode: false
|
|
|
|
|
+ },
|
|
|
|
|
+ manualCallDialog: {
|
|
|
|
|
+ visible: false,
|
|
|
|
|
+ phone: '',
|
|
|
|
|
+ title: "人工外呼",
|
|
|
|
|
+ record: null,
|
|
|
|
|
+ key: 0,
|
|
|
|
|
+ roboticId: null,
|
|
|
|
|
+ companyId: null,
|
|
|
|
|
+ companyUserId: null,
|
|
|
|
|
+ workflowInstanceId: null
|
|
|
|
|
+ },
|
|
|
|
|
+ contentDialog: {
|
|
|
|
|
+ visible: false,
|
|
|
|
|
+ content: '',
|
|
|
|
|
+ customerName: '',
|
|
|
|
|
+ customerPhone: ''
|
|
|
|
|
+ },
|
|
|
|
|
+ // 表单校验
|
|
|
|
|
+ rules: {
|
|
|
|
|
+ taskType:[
|
|
|
|
|
+ { required: true, message: '请选择任务类型', trigger: 'change' },
|
|
|
|
|
+ ],
|
|
|
|
|
+ name: [
|
|
|
|
|
+ { required: true, message: '请输入任务名称', trigger: 'blur' },
|
|
|
|
|
+ ],
|
|
|
|
|
+ companyAiWorkflowId: [
|
|
|
|
|
+ { required: true, message: '请选择流程', trigger: 'change' }
|
|
|
|
|
+ ],
|
|
|
|
|
+ runtimeRangeStart:[
|
|
|
|
|
+ { required: true, message: '请选择任务运行开始时间', trigger: 'change' }
|
|
|
|
|
+ ],
|
|
|
|
|
+ runtimeRangeEnd:[
|
|
|
|
|
+ { required: true, message: '请选择任务运行结束时间', trigger: 'change' }
|
|
|
|
|
+ ]
|
|
|
|
|
+ },
|
|
|
|
|
+ smsTempList:[],
|
|
|
|
|
+ sceneList:[]
|
|
|
|
|
+ };
|
|
|
|
|
+ },
|
|
|
|
|
+ created() {
|
|
|
|
|
+ getCurrentCompanyId().then(res=>{
|
|
|
|
|
+ this.currentCompanyId = res.companyId;
|
|
|
|
|
+ }).catch(res=>{
|
|
|
|
|
+ console.log(res);
|
|
|
|
|
+ })
|
|
|
|
|
+ //getTypes().then(e => {
|
|
|
|
|
+ //this.robotList = e.robot;
|
|
|
|
|
+ //this.dialogList = e.dialog;
|
|
|
|
|
+ //})
|
|
|
|
|
+ // listAll().then(e => {
|
|
|
|
|
+ // this.wxDialogList = e.data;
|
|
|
|
|
+ // })
|
|
|
|
|
+ companyUserList().then(e => {
|
|
|
|
|
+ this.qwUserList = e.data;
|
|
|
|
|
+ })
|
|
|
|
|
+ optionList().then(e => {
|
|
|
|
|
+ this.workflowList = e.data;
|
|
|
|
|
+ })
|
|
|
|
|
+ getDicts("customer_intention_level").then(e => {
|
|
|
|
|
+ this.levelList = e.data;
|
|
|
|
|
+ })
|
|
|
|
|
+ getDicts("task_scene_type").then(e => {
|
|
|
|
|
+ console.log(e);
|
|
|
|
|
+ this.sceneList = e.data;
|
|
|
|
|
+ })
|
|
|
|
|
+ this.getList();
|
|
|
|
|
+ this.getSmsTempDropList();
|
|
|
|
|
+
|
|
|
|
|
+ // getCIDGroupList().then(res=>{
|
|
|
|
|
+ // console.log("----------------------")
|
|
|
|
|
+ // console.log(res);
|
|
|
|
|
+ // this.CIDGroupList = res.data;
|
|
|
|
|
+ // }).catch(res=>{
|
|
|
|
|
+ // console.log("catch_____+++++++")
|
|
|
|
|
+ // console.log(res);
|
|
|
|
|
+ // });
|
|
|
|
|
+ },
|
|
|
|
|
+ watch: {
|
|
|
|
|
+ // 监听添加类型的切换,清空选择器数据
|
|
|
|
|
+ 'form.isWeCom': {
|
|
|
|
|
+ handler(newVal, oldVal) {
|
|
|
|
|
+ // 只有当值真正发生变化时才执行清空操作
|
|
|
|
|
+ if (newVal !== oldVal && oldVal !== undefined) {
|
|
|
|
|
+ // 清空 qwUser 数组中的选择数据
|
|
|
|
|
+ if (this.form.qwUser && this.form.qwUser.length > 0) {
|
|
|
|
|
+ this.form.qwUser.forEach(item => {
|
|
|
|
|
+ item.companyUserId = []; // 清空已选择的账号ID
|
|
|
|
|
+ });
|
|
|
|
|
+ }
|
|
|
|
|
+
|
|
|
|
|
+ // 清空选择器列表数据
|
|
|
|
|
+ this.selectQwUserList = [];
|
|
|
|
|
+
|
|
|
|
|
+ // 重置当前选择索引
|
|
|
|
|
+ this.thisQwUserIndex = 0;
|
|
|
|
|
+
|
|
|
|
|
+ // 强制更新视图
|
|
|
|
|
+ this.$forceUpdate();
|
|
|
|
|
+ }
|
|
|
|
|
+ },
|
|
|
|
|
+ immediate: false
|
|
|
|
|
+ },
|
|
|
|
|
+ 'execLogs.currentTaskId': {
|
|
|
|
|
+ handler(newVal, oldVal) {
|
|
|
|
|
+ // 只有当任务ID真的变化时才重置搜索条件
|
|
|
|
|
+ if (newVal !== oldVal && oldVal !== undefined) {
|
|
|
|
|
+ // 清空搜索条件
|
|
|
|
|
+ this.execLogs.customerName = ''
|
|
|
|
|
+ this.execLogs.customerPhone = ''
|
|
|
|
|
+ this.execLogs.pageNum = 1
|
|
|
|
|
+ this.execLogs.onlyCallNode = false
|
|
|
|
|
+
|
|
|
|
|
+ // 可选:重置分页
|
|
|
|
|
+ this.execLogs.pageSize = 10
|
|
|
|
|
+
|
|
|
|
|
+ // 重新获取执行记录
|
|
|
|
|
+ this.getExecLogs()
|
|
|
|
|
+ }
|
|
|
|
|
+ },
|
|
|
|
|
+ immediate: false
|
|
|
|
|
+ }
|
|
|
|
|
+ },
|
|
|
|
|
+ methods: {
|
|
|
|
|
+
|
|
|
|
|
+ getIntentionText(intention) {
|
|
|
|
|
+ const intentionMap = {
|
|
|
|
|
+ high: "高意向",
|
|
|
|
|
+ medium: "中意向",
|
|
|
|
|
+ low: "低意向",
|
|
|
|
|
+ none: "无意向"
|
|
|
|
|
+ };
|
|
|
|
|
+ return intentionMap[intention] || intention;
|
|
|
|
|
+ },
|
|
|
|
|
+ getSmsTempDropList(){
|
|
|
|
|
+ getSmsTempList().then(res=>{
|
|
|
|
|
+ this.smsTempList = res.data;
|
|
|
|
|
+ console.log(this.smsTempList);
|
|
|
|
|
+ }).catch(res=>{
|
|
|
|
|
+ console.log(res);
|
|
|
|
|
+ })
|
|
|
|
|
+ },
|
|
|
|
|
+ /** 查询机器人外呼任务列表 */
|
|
|
|
|
+ getList() {
|
|
|
|
|
+ this.loading = true;
|
|
|
|
|
+ myListRobotic(this.queryParams).then(response => {
|
|
|
|
|
+ this.roboticList = response.rows;
|
|
|
|
|
+ this.roboticList.forEach(e => {
|
|
|
|
|
+ if(e.weekDay1){
|
|
|
|
|
+ e.weekDay = e.weekDay1.split(",")
|
|
|
|
|
+ }
|
|
|
|
|
+ })
|
|
|
|
|
+ this.total = response.total;
|
|
|
|
|
+ this.loading = false;
|
|
|
|
|
+ this.updateStatusFun();
|
|
|
|
|
+ });
|
|
|
|
|
+ },
|
|
|
|
|
+ updateStatusFun(){
|
|
|
|
|
+ if(!this.roboticList){
|
|
|
|
|
+ return;
|
|
|
|
|
+ }
|
|
|
|
|
+ this.loadingStatus = true;
|
|
|
|
|
+ statusList(this.roboticList.map(e => e.taskId).join()).then(e => {
|
|
|
|
|
+ this.loadingStatus = false;
|
|
|
|
|
+ this.statusObj = e.data;
|
|
|
|
|
+ });
|
|
|
|
|
+ },
|
|
|
|
|
+ // 取消按钮
|
|
|
|
|
+ cancel() {
|
|
|
|
|
+ this.open = false;
|
|
|
|
|
+ this.reset();
|
|
|
|
|
+ },
|
|
|
|
|
+ // 表单重置
|
|
|
|
|
+ reset() {
|
|
|
|
|
+ this.form = {
|
|
|
|
|
+ id: null,
|
|
|
|
|
+ name: null,
|
|
|
|
|
+ taskName: null,
|
|
|
|
|
+ taskId: null,
|
|
|
|
|
+ robot: null,
|
|
|
|
|
+ dialogId: null,
|
|
|
|
|
+ mode: 7,
|
|
|
|
|
+ multiplier: 3,
|
|
|
|
|
+ autoRecall: 0,
|
|
|
|
|
+ recallTimes: null,
|
|
|
|
|
+ cidGroupId: null,
|
|
|
|
|
+ weekDay1: null,
|
|
|
|
|
+ startTime1: null,
|
|
|
|
|
+ addType: 0,
|
|
|
|
|
+ endTime1: null,
|
|
|
|
|
+ weekDay2: null,
|
|
|
|
|
+ startTime2: null,
|
|
|
|
|
+ endTime2: null,
|
|
|
|
|
+ createTime: null,
|
|
|
|
|
+ qwUser: [],
|
|
|
|
|
+ createUser: null,
|
|
|
|
|
+ userIds: [],
|
|
|
|
|
+ userNames: [],
|
|
|
|
|
+ userTableList: [],
|
|
|
|
|
+ companyAiWorkflowId: null,
|
|
|
|
|
+ runtimeRangeStart:null,
|
|
|
|
|
+ runtimeRangeEnd:null,
|
|
|
|
|
+ isWeCom: 1,
|
|
|
|
|
+ taskType:1,
|
|
|
|
|
+ availableStartTime :null,
|
|
|
|
|
+ availableEndTime: null
|
|
|
|
|
+ };
|
|
|
|
|
+ this.resetForm("form");
|
|
|
|
|
+ },
|
|
|
|
|
+ /** 搜索按钮操作 */
|
|
|
|
|
+ handleQuery() {
|
|
|
|
|
+ this.queryParams.pageNum = 1;
|
|
|
|
|
+ this.getList();
|
|
|
|
|
+ },
|
|
|
|
|
+ /** 重置按钮操作 */
|
|
|
|
|
+ resetQuery() {
|
|
|
|
|
+ this.resetForm("queryForm");
|
|
|
|
|
+ this.handleQuery();
|
|
|
|
|
+ },
|
|
|
|
|
+ // 多选框选中数据
|
|
|
|
|
+ handleSelectionChange(selection) {
|
|
|
|
|
+ this.ids = selection.map(item => item.id)
|
|
|
|
|
+ this.single = selection.length !== 1
|
|
|
|
|
+ this.multiple = !selection.length
|
|
|
|
|
+ },
|
|
|
|
|
+ /** 新增按钮操作 */
|
|
|
|
|
+ handleAdd() {
|
|
|
|
|
+ this.reset();
|
|
|
|
|
+ optionList().then(e => {
|
|
|
|
|
+ this.workflowList = e.data;
|
|
|
|
|
+ })
|
|
|
|
|
+ this.open = true;
|
|
|
|
|
+ this.title = "添加任务";
|
|
|
|
|
+ },
|
|
|
|
|
+ /** 修改按钮操作 */
|
|
|
|
|
+ handleUpdate(row) {
|
|
|
|
|
+ this.reset();
|
|
|
|
|
+ const id = row.id || this.ids
|
|
|
|
|
+ getRobotic(id).then(response => {
|
|
|
|
|
+ this.form = response.data;
|
|
|
|
|
+ this.open = true;
|
|
|
|
|
+ this.title = "修改机器人外呼任务";
|
|
|
|
|
+ });
|
|
|
|
|
+ },
|
|
|
|
|
+ /** 提交按钮 */
|
|
|
|
|
+ submitForm() {
|
|
|
|
|
+ this.$refs["form"].validate(valid => {
|
|
|
|
|
+ if (valid) {
|
|
|
|
|
+ if (this.form.weekDay && this.form.weekDay.length > 0) {
|
|
|
|
|
+ this.form.weekDay1 = this.form.weekDay.join(",")
|
|
|
|
|
+ }
|
|
|
|
|
+
|
|
|
|
|
+ // 验证加微方案
|
|
|
|
|
+ if(!this.form.qwUser || this.form.qwUser.length == 0){
|
|
|
|
|
+ this.msgError("请添加分配账号");
|
|
|
|
|
+ return;
|
|
|
|
|
+ }
|
|
|
|
|
+
|
|
|
|
|
+ // 验证每个账号是否选择了企微和话术
|
|
|
|
|
+ for(let i = 0; i < this.form.qwUser.length; i++) {
|
|
|
|
|
+ const account = this.form.qwUser[i];
|
|
|
|
|
+ if(!account.companyUserId || account.companyUserId.length == 0) {
|
|
|
|
|
+ this.msgError(`第 ${i + 1} 个账号请选择企微`);
|
|
|
|
|
+ return;
|
|
|
|
|
+ }
|
|
|
|
|
+ // if(!account.wxDialogId) {
|
|
|
|
|
+ // this.msgError(`第 ${i + 1} 个账号请选择话术`);
|
|
|
|
|
+ // return;
|
|
|
|
|
+ // }
|
|
|
|
|
+ }
|
|
|
|
|
+
|
|
|
|
|
+ let list = [];
|
|
|
|
|
+ this.form.qwUser.forEach(l => {
|
|
|
|
|
+ list = list.concat(l.companyUserId.map(e => {return {intention: l.intention, companyUserId: e,wxDialogId: l.wxDialogId,smsTempId:l.smsTempId}}))
|
|
|
|
|
+ })
|
|
|
|
|
+ this.form.qwUserList = list;
|
|
|
|
|
+ console.log(this.form);
|
|
|
|
|
+ // if(this.form.addType != 0 ){
|
|
|
|
|
+ // let firstTask = this.taskFlowList[0];
|
|
|
|
|
+ // if(firstTask.key != "cellPhone"){
|
|
|
|
|
+ // this.msgError("【意向】加微方式下,任务流程第一步必须为外呼!");
|
|
|
|
|
+ // return;
|
|
|
|
|
+ // }
|
|
|
|
|
+ // }
|
|
|
|
|
+ if(!this.form.qwUserList || this.form.qwUserList.length == 0){
|
|
|
|
|
+ this.msgError("请选者加微方案");
|
|
|
|
|
+ return;
|
|
|
|
|
+ }
|
|
|
|
|
+ this.form.taskFlow = this.taskFlowList.map(e => e.key).join();
|
|
|
|
|
+ if (this.form.id != null) {
|
|
|
|
|
+ updateRobotic(this.form).then(response => {
|
|
|
|
|
+ if (response.code === 200) {
|
|
|
|
|
+ this.msgSuccess("修改成功");
|
|
|
|
|
+ this.open = false;
|
|
|
|
|
+ this.getList();
|
|
|
|
|
+ }
|
|
|
|
|
+ });
|
|
|
|
|
+ } else {
|
|
|
|
|
+ addRobotic(this.form).then(response => {
|
|
|
|
|
+ if (response.code === 200) {
|
|
|
|
|
+ this.msgSuccess("新增成功");
|
|
|
|
|
+ this.open = false;
|
|
|
|
|
+ this.getList();
|
|
|
|
|
+ }
|
|
|
|
|
+ });
|
|
|
|
|
+ }
|
|
|
|
|
+ }
|
|
|
|
|
+ });
|
|
|
|
|
+ },
|
|
|
|
|
+ /** 删除按钮操作 */
|
|
|
|
|
+ handleDelete(row) {
|
|
|
|
|
+ const ids = row.id || this.ids;
|
|
|
|
|
+ this.$confirm('是否确认删除机器人外呼任务编号为"' + ids + '"的数据项?', "警告", {
|
|
|
|
|
+ confirmButtonText: "确定",
|
|
|
|
|
+ cancelButtonText: "取消",
|
|
|
|
|
+ type: "warning"
|
|
|
|
|
+ }).then(function () {
|
|
|
|
|
+ return delRobotic(ids);
|
|
|
|
|
+ }).then(() => {
|
|
|
|
|
+ this.getList();
|
|
|
|
|
+ this.msgSuccess("删除成功");
|
|
|
|
|
+ }).catch(function () {
|
|
|
|
|
+ });
|
|
|
|
|
+ },
|
|
|
|
|
+ /** 导出按钮操作 */
|
|
|
|
|
+ handleExport() {
|
|
|
|
|
+ const queryParams = this.queryParams;
|
|
|
|
|
+ this.$confirm('是否确认导出所有机器人外呼任务数据项?', "警告", {
|
|
|
|
|
+ confirmButtonText: "确定",
|
|
|
|
|
+ cancelButtonText: "取消",
|
|
|
|
|
+ type: "warning"
|
|
|
|
|
+ }).then(function () {
|
|
|
|
|
+ return exportRobotic(queryParams);
|
|
|
|
|
+ }).then(response => {
|
|
|
|
|
+ this.download(response.msg);
|
|
|
|
|
+ }).catch(function () {
|
|
|
|
|
+ });
|
|
|
|
|
+ },
|
|
|
|
|
+ openSelect() {
|
|
|
|
|
+ if(!!this.currentCompanyId){
|
|
|
|
|
+ this.$refs.customer.setRowsDesignatedCompany(this.form.userTableList || [],this.currentCompanyId);
|
|
|
|
|
+ }else{
|
|
|
|
|
+ this.$refs.customer.setRows(this.form.userTableList || []);
|
|
|
|
|
+ }
|
|
|
|
|
+ },
|
|
|
|
|
+ // openQwUserSelect(index) {
|
|
|
|
|
+ // this.thisQwUserIndex = index;
|
|
|
|
|
+ // this.$nextTick(() => {
|
|
|
|
|
+ // this.$refs.qwUserSelect.setRows(this.selectQwUserList[index]);
|
|
|
|
|
+ // })
|
|
|
|
|
+ // },
|
|
|
|
|
+ selectFun(e) {
|
|
|
|
|
+ this.form.userIds = e.ids;
|
|
|
|
|
+ this.form.userNames = e.names;
|
|
|
|
|
+ this.form.userTableList = e.rows;
|
|
|
|
|
+ this.$forceUpdate()
|
|
|
|
|
+ },
|
|
|
|
|
+ selectQwUserFun(e) {
|
|
|
|
|
+ this.form.qwUser[this.thisQwUserIndex].companyUserId = e.ids;
|
|
|
|
|
+ this.selectQwUserList[this.thisQwUserIndex] = e.rows;
|
|
|
|
|
+ this.$forceUpdate()
|
|
|
|
|
+ },
|
|
|
|
|
+ calleesOpen(id){
|
|
|
|
|
+ this.callees.show = true;
|
|
|
|
|
+ this.callees.queryParams.id = id;
|
|
|
|
|
+ this.getCalleesList();
|
|
|
|
|
+ },
|
|
|
|
|
+ getCalleesList() {
|
|
|
|
|
+ this.callees.loading = true;
|
|
|
|
|
+ calleesList(this.callees.queryParams).then(response => {
|
|
|
|
|
+ this.callees.list = response.rows;
|
|
|
|
|
+ this.callees.total = response.total;
|
|
|
|
|
+ this.callees.loading = false;
|
|
|
|
|
+ });
|
|
|
|
|
+ },
|
|
|
|
|
+ wxOpen(id, isWeCom) {
|
|
|
|
|
+ console.log("isWeCom="+isWeCom)
|
|
|
|
|
+ if (isWeCom === 2) {
|
|
|
|
|
+ this.qw.show = true;
|
|
|
|
|
+ this.qw.queryParams.id = id;
|
|
|
|
|
+ this.getWxListQw();
|
|
|
|
|
+ } else {
|
|
|
|
|
+ this.wx.show = true;
|
|
|
|
|
+ this.wx.queryParams.id = id;
|
|
|
|
|
+ this.getWxList();
|
|
|
|
|
+ }
|
|
|
|
|
+ },
|
|
|
|
|
+ getWxListQw() {
|
|
|
|
|
+ this.qw.loading = true;
|
|
|
|
|
+ wxListQw(this.qw.queryParams).then(response => {
|
|
|
|
|
+ this.qw.list = response.rows;
|
|
|
|
|
+ this.qw.total = response.total;
|
|
|
|
|
+ this.qw.loading = false;
|
|
|
|
|
+ });
|
|
|
|
|
+ },
|
|
|
|
|
+ getWxList() {
|
|
|
|
|
+ this.wx.loading = true;
|
|
|
|
|
+ wxList(this.wx.queryParams).then(response => {
|
|
|
|
|
+ this.wx.list = response.rows;
|
|
|
|
|
+ this.wx.total = response.total;
|
|
|
|
|
+ this.wx.loading = false;
|
|
|
|
|
+ });
|
|
|
|
|
+ },
|
|
|
|
|
+ openCustomer(id,calleesId,roboticId) {
|
|
|
|
|
+ this.customerDetailShow=true;
|
|
|
|
|
+ this.$nextTick(() => {
|
|
|
|
|
+ this.$refs.customerDetails.getDetails(id,calleesId,roboticId);
|
|
|
|
|
+ })
|
|
|
|
|
+ },
|
|
|
|
|
+ startRoboticFun(id){
|
|
|
|
|
+ startRobotic(id).then(e => {
|
|
|
|
|
+ this.updateStatusFun();
|
|
|
|
|
+ })
|
|
|
|
|
+ },
|
|
|
|
|
+ taskRunFun(id){
|
|
|
|
|
+ taskRun({id}).then(e => {
|
|
|
|
|
+ this.getList();
|
|
|
|
|
+ })
|
|
|
|
|
+ },
|
|
|
|
|
+ stopRoboticFun(id){
|
|
|
|
|
+ stopRobotic(id).then(e => {
|
|
|
|
|
+ this.updateStatusFun();
|
|
|
|
|
+ })
|
|
|
|
|
+ },
|
|
|
|
|
+ addQwUser(){
|
|
|
|
|
+ this.form.qwUser.push({});
|
|
|
|
|
+ },
|
|
|
|
|
+ removeQwUser(index){
|
|
|
|
|
+ this.form.qwUser.splice(index, 1)
|
|
|
|
|
+ },
|
|
|
|
|
+ // 打开执行日志
|
|
|
|
|
+ async showExecLogs(row) {
|
|
|
|
|
+ this.execLogs.show = true;
|
|
|
|
|
+ // this.execLogs.loading = true;
|
|
|
|
|
+ // this.execLogs.list = [];
|
|
|
|
|
+ this.execLogs.pageNum = 1;
|
|
|
|
|
+ this.execLogs.pageSize = 10;
|
|
|
|
|
+ this.execLogs.currentTaskId = row.id;
|
|
|
|
|
+
|
|
|
|
|
+ try {
|
|
|
|
|
+ // const res = await getExecRecords(row.id);
|
|
|
|
|
+ // this.execLogs.list = res.data || [];
|
|
|
|
|
+ this.getExecLogs();
|
|
|
|
|
+
|
|
|
|
|
+ // 计算统计数据
|
|
|
|
|
+ // this.execLogs.stats = {
|
|
|
|
|
+ // callDone: this.execLogs.list.reduce((sum, r) => sum + (r.callPhoneDone || 0), 0),
|
|
|
|
|
+ // addWxDone: this.execLogs.list.reduce((sum, r) => sum + (r.addWxDone || 0), 0),
|
|
|
|
|
+ // sendMsgDone: this.execLogs.list.reduce((sum, r) => sum + (r.sendMsgDone || 0), 0)
|
|
|
|
|
+ // };
|
|
|
|
|
+ } catch (error) {
|
|
|
|
|
+ console.error('获取执行日志失败:', error);
|
|
|
|
|
+ this.$message.error('获取执行日志失败');
|
|
|
|
|
+ } finally {
|
|
|
|
|
+ this.execLogs.loading = false;
|
|
|
|
|
+ }
|
|
|
|
|
+ },
|
|
|
|
|
+ // 获取工作流状态类型
|
|
|
|
|
+ getWorkflowStatusType(status) {
|
|
|
|
|
+ const typeMap = {
|
|
|
|
|
+ 1: '',
|
|
|
|
|
+ 2: 'success',
|
|
|
|
|
+ 3: 'warning',
|
|
|
|
|
+ 4: 'danger'
|
|
|
|
|
+ };
|
|
|
|
|
+ return typeMap[status] || 'info';
|
|
|
|
|
+ },
|
|
|
|
|
+ // 获取进度
|
|
|
|
|
+ getProgress(record) {
|
|
|
|
|
+ if (!record.nodeLogs || record.nodeLogs.length === 0) return 0;
|
|
|
|
|
+ const total = record.nodeLogs.length;
|
|
|
|
|
+ const completed = record.nodeLogs.filter(log => log.statusName === '执行成功').length;
|
|
|
|
|
+ return Math.round((completed / total) * 100);
|
|
|
|
|
+ },
|
|
|
|
|
+ // 获取进度条颜色
|
|
|
|
|
+ getProgressColor(record) {
|
|
|
|
|
+ const progress = this.getProgress(record);
|
|
|
|
|
+ if (progress === 100) return '#52c41a';
|
|
|
|
|
+ if (progress >= 50) return '#1890ff';
|
|
|
|
|
+ return '#faad14';
|
|
|
|
|
+ },
|
|
|
|
|
+ // 获取节点状态颜色
|
|
|
|
|
+ getNodeStatusColor(statusName) {
|
|
|
|
|
+ const colorMap = {
|
|
|
|
|
+ '执行成功': '#52c41a',
|
|
|
|
|
+ '执行中': '#1890ff',
|
|
|
|
|
+ '执行失败': '#f5222d',
|
|
|
|
|
+ '等待执行': '#d9d9d9',
|
|
|
|
|
+ '执行超时':'#f5222d'
|
|
|
|
|
+ };
|
|
|
|
|
+ return colorMap[statusName] || '#d9d9d9';
|
|
|
|
|
+ },
|
|
|
|
|
+ // 获取状态标签类型
|
|
|
|
|
+ getStatusTagType(statusName) {
|
|
|
|
|
+ const typeMap = {
|
|
|
|
|
+ '执行成功': 'success',
|
|
|
|
|
+ '执行中': 'warning',
|
|
|
|
|
+ '执行失败': 'danger',
|
|
|
|
|
+ '等待执行': 'info',
|
|
|
|
|
+ '执行超时':'danger'
|
|
|
|
|
+ };
|
|
|
|
|
+ return typeMap[statusName] || 'info';
|
|
|
|
|
+ },
|
|
|
|
|
+ // 获取节点图标
|
|
|
|
|
+ getNodeIcon(nodeKey) {
|
|
|
|
|
+ const iconMap = {
|
|
|
|
|
+ 'node_start': 'el-icon-video-play',
|
|
|
|
|
+ 'node_addwx': 'el-icon-chat-line-square',
|
|
|
|
|
+ 'node_call': 'el-icon-phone',
|
|
|
|
|
+ 'node_sms': 'el-icon-message',
|
|
|
|
|
+ 'node_end': 'el-icon-circle-check'
|
|
|
|
|
+ };
|
|
|
|
|
+ return iconMap[nodeKey] || 'el-icon-document';
|
|
|
|
|
+ },
|
|
|
|
|
+ // 格式化时长
|
|
|
|
|
+ formatDuration(ms) {
|
|
|
|
|
+ if (!ms) return '-';
|
|
|
|
|
+ if (ms < 1000) return ms + 'ms';
|
|
|
|
|
+ const seconds = Math.floor(ms / 1000);
|
|
|
|
|
+ if (seconds < 60) return seconds + 's';
|
|
|
|
|
+ const minutes = Math.floor(seconds / 60);
|
|
|
|
|
+ const remainSeconds = seconds % 60;
|
|
|
|
|
+ return minutes + 'm' + remainSeconds + 's';
|
|
|
|
|
+ },
|
|
|
|
|
+ // 获取当前应该使用的组件
|
|
|
|
|
+ getCurrentComponent() {
|
|
|
|
|
+ return this.form.isWeCom === 2 ? 'qwUserSelectTwo' : 'qwUserSelect';
|
|
|
|
|
+ },
|
|
|
|
|
+
|
|
|
|
|
+ openQwUserSelect(index) {
|
|
|
|
|
+ this.thisQwUserIndex = index;
|
|
|
|
|
+ this.$nextTick(() => {
|
|
|
|
|
+ // 根据 isWeCom 的值选择对应的组件引用
|
|
|
|
|
+ const componentRef = this.form.isWeCom === 2 ? this.$refs.dynamicQwUserSelect : this.$refs.dynamicQwUserSelect;
|
|
|
|
|
+ if (componentRef && typeof componentRef.setRows === 'function') {
|
|
|
|
|
+ componentRef.setRows(this.selectQwUserList[index]);
|
|
|
|
|
+ }
|
|
|
|
|
+ })
|
|
|
|
|
+ },
|
|
|
|
|
+ // 获取头像颜色
|
|
|
|
|
+ getAvatarColor(index) {
|
|
|
|
|
+ const colors = ['#1890ff', '#52c41a', '#faad14', '#722ed1', '#eb2f96'];
|
|
|
|
|
+ return colors[index % colors.length];
|
|
|
|
|
+ },
|
|
|
|
|
+ /**
|
|
|
|
|
+ * 选择任务类型
|
|
|
|
|
+ */
|
|
|
|
|
+ taskTypeChange(){
|
|
|
|
|
+ console.log(this.form.taskType);
|
|
|
|
|
+ this.form.runtimeRangeStart=null;
|
|
|
|
|
+ this.form.runtimeRangeEnd= null;
|
|
|
|
|
+ this.form.userIds= [];
|
|
|
|
|
+ this.form.userNames= [];
|
|
|
|
|
+ this.form.userTableList= [];
|
|
|
|
|
+ this.form.companyAiWorkflowId = null;
|
|
|
|
|
+ this.form.name = null;
|
|
|
|
|
+ this.form.availableStartTime = null;
|
|
|
|
|
+ this.form.availableEndTime = null;
|
|
|
|
|
+ this.$nextTick(() => {
|
|
|
|
|
+ this.$refs.form.clearValidate();
|
|
|
|
|
+ })
|
|
|
|
|
+ },
|
|
|
|
|
+ async getExecLogs() {
|
|
|
|
|
+ this.execLogs.loading = true
|
|
|
|
|
+ try {
|
|
|
|
|
+ const res = await getExecRecords({
|
|
|
|
|
+ roboticId: this.execLogs.currentTaskId,
|
|
|
|
|
+ pageNum: this.execLogs.pageNum,
|
|
|
|
|
+ pageSize: this.execLogs.pageSize,
|
|
|
|
|
+ customerName: this.execLogs.customerName,
|
|
|
|
|
+ customerPhone: this.execLogs.customerPhone,
|
|
|
|
|
+ onlyCallNode: this.execLogs.onlyCallNode
|
|
|
|
|
+ })
|
|
|
|
|
+ this.execLogs.list = (res.rows || []).map(item => ({
|
|
|
|
|
+ ...item,
|
|
|
|
|
+ contentList: item.contentList || '',
|
|
|
|
|
+ intention: item.intention || ''
|
|
|
|
|
+ }))
|
|
|
|
|
+ this.execLogs.total = res.total || 0
|
|
|
|
|
+ // this.execLogs.stats = res.stats || {
|
|
|
|
|
+ // callDone: 0,
|
|
|
|
|
+ // addWxDone: 0,
|
|
|
|
|
+ // sendMsgDone: 0
|
|
|
|
|
+ // }
|
|
|
|
|
+ // 前端计算统计数据
|
|
|
|
|
+ this.execLogs.stats = {
|
|
|
|
|
+ callDone: this.execLogs.list.reduce((sum, r) => sum + (Number(r.callPhoneDone) || 0), 0),
|
|
|
|
|
+ addWxDone: this.execLogs.list.reduce((sum, r) => sum + (Number(r.addWxDone) || 0), 0),
|
|
|
|
|
+ sendMsgDone: this.execLogs.list.reduce((sum, r) => sum + (Number(r.sendMsgDone) || 0), 0)
|
|
|
|
|
+ }
|
|
|
|
|
+
|
|
|
|
|
+ } catch (e) {
|
|
|
|
|
+ this.$message.error("获取执行日志失败")
|
|
|
|
|
+ } finally {
|
|
|
|
|
+ this.execLogs.loading = false
|
|
|
|
|
+ }
|
|
|
|
|
+ },
|
|
|
|
|
+
|
|
|
|
|
+ handlePageChange(page) {
|
|
|
|
|
+ this.execLogs.pageNum = page
|
|
|
|
|
+ this.getExecLogs()
|
|
|
|
|
+ },
|
|
|
|
|
+
|
|
|
|
|
+ handleSizeChange(size) {
|
|
|
|
|
+ this.execLogs.pageSize = size
|
|
|
|
|
+ this.execLogs.pageNum = 1
|
|
|
|
|
+ this.getExecLogs()
|
|
|
|
|
+ },
|
|
|
|
|
+ handleSearch() {
|
|
|
|
|
+ // 查询时回到第一页
|
|
|
|
|
+ this.execLogs.pageNum = 1
|
|
|
|
|
+ this.getExecLogs()
|
|
|
|
|
+ },
|
|
|
|
|
+
|
|
|
|
|
+ handleReset() {
|
|
|
|
|
+ this.execLogs.customerName = ''
|
|
|
|
|
+ this.execLogs.customerPhone = ''
|
|
|
|
|
+ this.execLogs.pageNum = 1
|
|
|
|
|
+ this.execLogs.onlyCallNode = false
|
|
|
|
|
+ this.getExecLogs()
|
|
|
|
|
+ },
|
|
|
|
|
+ handleManualCall(record) {
|
|
|
|
|
+ const phone = record.customerPhone || '';
|
|
|
|
|
+
|
|
|
|
|
+ if (!phone) {
|
|
|
|
|
+ this.$message.warning('当前客户没有可外呼的手机号');
|
|
|
|
|
+ return;
|
|
|
|
|
+ }
|
|
|
|
|
+
|
|
|
|
|
+ this.manualCallDialog.record = record;
|
|
|
|
|
+ this.manualCallDialog.phone = phone;
|
|
|
|
|
+ this.manualCallDialog.title = `人工外呼 - ${record.customerName || '未知客户'}`;
|
|
|
|
|
+
|
|
|
|
|
+ const currentTask = this.roboticList.find(
|
|
|
|
|
+ item => item.id === this.execLogs.currentTaskId
|
|
|
|
|
+ );
|
|
|
|
|
+ // 带过去的额外参数
|
|
|
|
|
+ this.manualCallDialog.roboticId = record.roboticId || null;
|
|
|
|
|
+ this.manualCallDialog.companyId = (currentTask && currentTask.companyId) || null;
|
|
|
|
|
+ this.manualCallDialog.companyUserId = (currentTask && currentTask.companyUserId) || null;
|
|
|
|
|
+ this.manualCallDialog.workflowInstanceId = record.workflowInstanceId || null;
|
|
|
|
|
+ this.manualCallDialog.key += 1;
|
|
|
|
|
+ this.manualCallDialog.visible = true;
|
|
|
|
|
+ },
|
|
|
|
|
+ handleManualCallDialogClose() {
|
|
|
|
|
+ this.manualCallDialog.phone = '';
|
|
|
|
|
+ this.manualCallDialog.record = null;
|
|
|
|
|
+ this.manualCallDialog.roboticId = null;
|
|
|
|
|
+ this.manualCallDialog.companyId = null;
|
|
|
|
|
+ this.manualCallDialog.companyUserId = null;
|
|
|
|
|
+ this.manualCallDialog.workflowInstanceId = null;
|
|
|
|
|
+ },
|
|
|
|
|
+ handleShowContent(record,log) {
|
|
|
|
|
+ this.contentDialog.customerName = record.customerName || '';
|
|
|
|
|
+ this.contentDialog.customerPhone = record.customerPhone || '';
|
|
|
|
|
+ this.contentDialog.content = log.nodeContentList || '';
|
|
|
|
|
+ this.contentDialog.visible = true;
|
|
|
|
|
+ },
|
|
|
|
|
+
|
|
|
|
|
+ parseContentList(content) {
|
|
|
|
|
+ if (!content) return []
|
|
|
|
|
+
|
|
|
|
|
+ try {
|
|
|
|
|
+ const parsed = typeof content === 'string' ? JSON.parse(content) : content
|
|
|
|
|
+ if (!Array.isArray(parsed)) return []
|
|
|
|
|
+
|
|
|
|
|
+ return parsed.filter(item => {
|
|
|
|
|
+ // 过滤 system 提示词
|
|
|
|
|
+ if (!item) return false
|
|
|
|
|
+ if (item.role === 'system') return false
|
|
|
|
|
+
|
|
|
|
|
+ // 过滤空内容
|
|
|
|
|
+ const text = item.content || ''
|
|
|
|
|
+ if (!String(text).trim()) return false
|
|
|
|
|
+
|
|
|
|
|
+ return true
|
|
|
|
|
+ })
|
|
|
|
|
+ } catch (e) {
|
|
|
|
|
+ console.error("解析 contentList 失败", e)
|
|
|
|
|
+ return []
|
|
|
|
|
+ }
|
|
|
|
|
+ },
|
|
|
|
|
+ hasContent(record) {
|
|
|
|
|
+ if (!record || !record.nodeContentList) return false
|
|
|
|
|
+
|
|
|
|
|
+ try {
|
|
|
|
|
+ const parsed = typeof record.nodeContentList === 'string'
|
|
|
|
|
+ ? JSON.parse(record.nodeContentList)
|
|
|
|
|
+ : record.nodeContentList
|
|
|
|
|
+
|
|
|
|
|
+ if (!Array.isArray(parsed)) return false
|
|
|
|
|
+
|
|
|
|
|
+ // 过滤 system 和空内容
|
|
|
|
|
+ const validList = parsed.filter(item => {
|
|
|
|
|
+ if (!item) return false
|
|
|
|
|
+ if (item.role === 'system') return false
|
|
|
|
|
+
|
|
|
|
|
+ const text = String(item.content || '').trim()
|
|
|
|
|
+ if (!text) return false
|
|
|
|
|
+
|
|
|
|
|
+ return true
|
|
|
|
|
+ })
|
|
|
|
|
+
|
|
|
|
|
+ return validList.length > 0
|
|
|
|
|
+ } catch (e) {
|
|
|
|
|
+ return false
|
|
|
|
|
+ }
|
|
|
|
|
+ },
|
|
|
|
|
+ getIntentionLabel(val) {
|
|
|
|
|
+ if (val === null || val === undefined || val === '') {
|
|
|
|
|
+ return '-'
|
|
|
|
|
+ }
|
|
|
|
|
+
|
|
|
|
|
+ const item = (this.levelList || []).find(e => String(e.dictValue) === String(val))
|
|
|
|
|
+ return item ? item.dictLabel : val
|
|
|
|
|
+ },
|
|
|
|
|
+ }
|
|
|
|
|
+};
|
|
|
|
|
+</script>
|
|
|
|
|
+<style>
|
|
|
|
|
+.flow-parent{
|
|
|
|
|
+ display: flex;
|
|
|
|
|
+ flex-wrap: nowrap;
|
|
|
|
|
+}
|
|
|
|
|
+.flow-child{
|
|
|
|
|
+ position: relative;
|
|
|
|
|
+ width: 150px;
|
|
|
|
|
+ cursor: move;
|
|
|
|
|
+}
|
|
|
|
|
+.flow-child:last-child i{
|
|
|
|
|
+ display: none;
|
|
|
|
|
+}
|
|
|
|
|
+.flow-child:last-child::after{
|
|
|
|
|
+ display: none;
|
|
|
|
|
+}
|
|
|
|
|
+.flow-child i{
|
|
|
|
|
+ right: 20px;
|
|
|
|
|
+ top: 50%;
|
|
|
|
|
+ transform: translateY(-50%);
|
|
|
|
|
+ position: absolute;
|
|
|
|
|
+ font-weight: bold;
|
|
|
|
|
+}
|
|
|
|
|
+.flow-child::after{
|
|
|
|
|
+ content: "";
|
|
|
|
|
+ border-top: 1px solid #000;
|
|
|
|
|
+ height: 1px;
|
|
|
|
|
+ width: 50px;
|
|
|
|
|
+ right: 26px;
|
|
|
|
|
+ top: 50%;
|
|
|
|
|
+ transform: translateY(-50%);
|
|
|
|
|
+ position: absolute;
|
|
|
|
|
+}
|
|
|
|
|
+.sortable-ghost{
|
|
|
|
|
+ /* background: #FFF !important; */
|
|
|
|
|
+ background: rgb(217, 236, 255) !important;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+/* 执行日志样式 */
|
|
|
|
|
+.exec-logs-container {
|
|
|
|
|
+ padding: 20px;
|
|
|
|
|
+ background: #f5f7fa;
|
|
|
|
|
+ min-height: calc(100vh - 60px);
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.exec-logs-container ::v-deep .el-card {
|
|
|
|
|
+ border: none;
|
|
|
|
|
+ box-shadow: none;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.empty-logs {
|
|
|
|
|
+ text-align: center;
|
|
|
|
|
+ padding: 80px 20px;
|
|
|
|
|
+ color: #909399;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.empty-logs i {
|
|
|
|
|
+ font-size: 64px;
|
|
|
|
|
+ margin-bottom: 16px;
|
|
|
|
|
+ color: #dcdfe6;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.empty-logs p {
|
|
|
|
|
+ font-size: 16px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+/* 统计卡片 */
|
|
|
|
|
+.stats-card {
|
|
|
|
|
+ margin-bottom: 20px;
|
|
|
|
|
+ border-radius: 8px;
|
|
|
|
|
+ border: none;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.stats-card ::v-deep .el-card__body {
|
|
|
|
|
+ padding: 20px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.stats-grid {
|
|
|
|
|
+ display: grid;
|
|
|
|
|
+ grid-template-columns: repeat(4, 1fr);
|
|
|
|
|
+ gap: 20px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.stat-item {
|
|
|
|
|
+ display: flex;
|
|
|
|
|
+ align-items: center;
|
|
|
|
|
+ gap: 12px;
|
|
|
|
|
+ padding: 12px;
|
|
|
|
|
+ background: #f9fafb;
|
|
|
|
|
+ border-radius: 6px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.stat-item i {
|
|
|
|
|
+ font-size: 32px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.stat-content {
|
|
|
|
|
+ flex: 1;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.stat-label {
|
|
|
|
|
+ font-size: 13px;
|
|
|
|
|
+ color: #909399;
|
|
|
|
|
+ margin-bottom: 4px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.stat-value {
|
|
|
|
|
+ font-size: 24px;
|
|
|
|
|
+ font-weight: 600;
|
|
|
|
|
+ color: #303133;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+/* 日志列表 */
|
|
|
|
|
+.logs-list {
|
|
|
|
|
+ background: #fff;
|
|
|
|
|
+ border-radius: 8px;
|
|
|
|
|
+ padding: 16px;
|
|
|
|
|
+ border: none;
|
|
|
|
|
+ box-shadow: 0 2px 8px rgba(0, 0, 0, 0.06);
|
|
|
|
|
+}
|
|
|
|
|
+.el-collapse-item__header{
|
|
|
|
|
+ height: auto !important;
|
|
|
|
|
+}
|
|
|
|
|
+/* 记录头部 */
|
|
|
|
|
+.record-header {
|
|
|
|
|
+ display: flex;
|
|
|
|
|
+ align-items: center;
|
|
|
|
|
+ justify-content: space-between;
|
|
|
|
|
+ width: 100%;
|
|
|
|
|
+ padding: 20px 16px;
|
|
|
|
|
+ gap: 32px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.record-left {
|
|
|
|
|
+ display: flex;
|
|
|
|
|
+ align-items: center;
|
|
|
|
|
+ gap: 16px;
|
|
|
|
|
+ flex: 1;
|
|
|
|
|
+ min-width: 0;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.customer-detail {
|
|
|
|
|
+ flex: 1;
|
|
|
|
|
+ min-width: 0;
|
|
|
|
|
+ display: flex;
|
|
|
|
|
+ flex-direction: column;
|
|
|
|
|
+ gap: 8px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.customer-name-row {
|
|
|
|
|
+ display: flex;
|
|
|
|
|
+ align-items: center;
|
|
|
|
|
+ gap: 12px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.customer-name {
|
|
|
|
|
+ font-size: 16px;
|
|
|
|
|
+ font-weight: 600;
|
|
|
|
|
+ color: #303133;
|
|
|
|
|
+ line-height: 1.4;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.status-tag {
|
|
|
|
|
+ flex-shrink: 0;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.customer-meta {
|
|
|
|
|
+ display: flex;
|
|
|
|
|
+ align-items: center;
|
|
|
|
|
+ gap: 12px;
|
|
|
|
|
+ font-size: 13px;
|
|
|
|
|
+ color: #606266;
|
|
|
|
|
+ line-height: 1.4;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.meta-item {
|
|
|
|
|
+ display: inline-flex;
|
|
|
|
|
+ align-items: center;
|
|
|
|
|
+ gap: 6px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.meta-item i {
|
|
|
|
|
+ font-size: 14px;
|
|
|
|
|
+ color: #909399;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.meta-item.node strong {
|
|
|
|
|
+ color: #1890ff;
|
|
|
|
|
+ font-weight: 600;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.meta-divider {
|
|
|
|
|
+ color: #dcdfe6;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.record-right {
|
|
|
|
|
+ width: 200px;
|
|
|
|
|
+ flex-shrink: 0;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.progress-info {
|
|
|
|
|
+ display: flex;
|
|
|
|
|
+ justify-content: space-between;
|
|
|
|
|
+ align-items: center;
|
|
|
|
|
+ margin-bottom: 8px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.progress-label {
|
|
|
|
|
+ font-size: 13px;
|
|
|
|
|
+ color: #909399;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.progress-value {
|
|
|
|
|
+ font-size: 16px;
|
|
|
|
|
+ font-weight: 600;
|
|
|
|
|
+ color: #303133;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+/* 节点日志 */
|
|
|
|
|
+.node-logs {
|
|
|
|
|
+ padding: 20px;
|
|
|
|
|
+ background: #fafafa;
|
|
|
|
|
+ border-radius: 6px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.node-log-card {
|
|
|
|
|
+ margin-bottom: 0;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.node-log-header {
|
|
|
|
|
+ display: flex;
|
|
|
|
|
+ justify-content: space-between;
|
|
|
|
|
+ align-items: center;
|
|
|
|
|
+ margin-bottom: 8px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.node-info {
|
|
|
|
|
+ display: flex;
|
|
|
|
|
+ align-items: center;
|
|
|
|
|
+ gap: 8px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.node-icon {
|
|
|
|
|
+ font-size: 18px;
|
|
|
|
|
+ color: #1890ff;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.node-name {
|
|
|
|
|
+ font-size: 14px;
|
|
|
|
|
+ font-weight: 600;
|
|
|
|
|
+ color: #303133;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.node-log-body {
|
|
|
|
|
+ margin: 12px 0;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.error-msg {
|
|
|
|
|
+ display: flex;
|
|
|
|
|
+ align-items: center;
|
|
|
|
|
+ gap: 8px;
|
|
|
|
|
+ padding: 8px 12px;
|
|
|
|
|
+ background: #fff2e8;
|
|
|
|
|
+ border-left: 3px solid #faad14;
|
|
|
|
|
+ border-radius: 4px;
|
|
|
|
|
+ font-size: 13px;
|
|
|
|
|
+ color: #d46b08;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.error-msg i {
|
|
|
|
|
+ font-size: 16px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.node-log-footer {
|
|
|
|
|
+ display: flex;
|
|
|
|
|
+ align-items: center;
|
|
|
|
|
+ gap: 16px;
|
|
|
|
|
+ font-size: 13px;
|
|
|
|
|
+ color: #909399;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.duration {
|
|
|
|
|
+ display: flex;
|
|
|
|
|
+ align-items: center;
|
|
|
|
|
+ gap: 4px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.duration i {
|
|
|
|
|
+ font-size: 14px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+/* 任务表单样式 */
|
|
|
|
|
+.task-form-drawer ::v-deep .el-drawer__body {
|
|
|
|
|
+ padding: 0;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.drawer-content {
|
|
|
|
|
+ padding: 16px;
|
|
|
|
|
+ background: #f5f7fa;
|
|
|
|
|
+ min-height: 100%;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.task-form {
|
|
|
|
|
+ max-width: 750px;
|
|
|
|
|
+ margin: 0 auto;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.form-section {
|
|
|
|
|
+ background: #fff;
|
|
|
|
|
+ border-radius: 8px;
|
|
|
|
|
+ padding: 16px 20px;
|
|
|
|
|
+ margin-bottom: 16px;
|
|
|
|
|
+ box-shadow: 0 2px 8px rgba(0, 0, 0, 0.06);
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.section-title {
|
|
|
|
|
+ display: flex;
|
|
|
|
|
+ align-items: center;
|
|
|
|
|
+ gap: 8px;
|
|
|
|
|
+ font-size: 15px;
|
|
|
|
|
+ font-weight: 600;
|
|
|
|
|
+ color: #303133;
|
|
|
|
|
+ margin-bottom: 16px;
|
|
|
|
|
+ padding-bottom: 10px;
|
|
|
|
|
+ border-bottom: 1px solid #f0f2f5;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.section-title i {
|
|
|
|
|
+ font-size: 16px;
|
|
|
|
|
+ color: #1890ff;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.task-form ::v-deep .el-form-item {
|
|
|
|
|
+ margin-bottom: 16px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.task-form ::v-deep .el-form-item:last-child {
|
|
|
|
|
+ margin-bottom: 0;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.task-form ::v-deep .el-input,
|
|
|
|
|
+.task-form ::v-deep .el-select {
|
|
|
|
|
+ width: 100%;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.task-form ::v-deep .el-radio-group {
|
|
|
|
|
+ width: 100%;
|
|
|
|
|
+ display: grid;
|
|
|
|
|
+ grid-template-columns: repeat(2, 1fr);
|
|
|
|
|
+ gap: 12px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.task-form ::v-deep .el-radio.is-bordered {
|
|
|
|
|
+ margin: 0;
|
|
|
|
|
+ padding: 10px 16px;
|
|
|
|
|
+ height: auto;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.task-form ::v-deep .el-radio.is-bordered i {
|
|
|
|
|
+ margin-right: 6px;
|
|
|
|
|
+ font-size: 16px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.account-list {
|
|
|
|
|
+ margin-top: 12px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.account-item {
|
|
|
|
|
+ margin-bottom: 10px;
|
|
|
|
|
+ padding: 12px;
|
|
|
|
|
+ background: #f9fafb;
|
|
|
|
|
+ border-radius: 6px;
|
|
|
|
|
+ border: 1px solid #e8e8e8;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.account-item:hover {
|
|
|
|
|
+ border-color: #1890ff;
|
|
|
|
|
+ background: #f0f9ff;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.account-item ::v-deep .el-select {
|
|
|
|
|
+ width: 100%;
|
|
|
|
|
+}
|
|
|
|
|
+.chat-container {
|
|
|
|
|
+ max-height: 600px;
|
|
|
|
|
+ overflow-y: auto;
|
|
|
|
|
+ padding: 16px;
|
|
|
|
|
+ background: #f5f7fa;
|
|
|
|
|
+ border-radius: 8px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.chat-item {
|
|
|
|
|
+ display: flex;
|
|
|
|
|
+ margin-bottom: 14px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.chat-left {
|
|
|
|
|
+ justify-content: flex-start;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.chat-right {
|
|
|
|
|
+ justify-content: flex-end;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.chat-bubble-wrapper {
|
|
|
|
|
+ max-width: 75%;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.chat-role {
|
|
|
|
|
+ font-size: 12px;
|
|
|
|
|
+ color: #909399;
|
|
|
|
|
+ margin-bottom: 4px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.chat-left .chat-role {
|
|
|
|
|
+ text-align: left;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.chat-right .chat-role {
|
|
|
|
|
+ text-align: right;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.chat-bubble {
|
|
|
|
|
+ padding: 10px 14px;
|
|
|
|
|
+ border-radius: 12px;
|
|
|
|
|
+ font-size: 14px;
|
|
|
|
|
+ line-height: 1.6;
|
|
|
|
|
+ word-break: break-word;
|
|
|
|
|
+ white-space: pre-wrap;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.chat-left .chat-bubble {
|
|
|
|
|
+ background: #fff;
|
|
|
|
|
+ border: 1px solid #ebeef5;
|
|
|
|
|
+ color: #303133;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.chat-right .chat-bubble {
|
|
|
|
|
+ background: #409eff;
|
|
|
|
|
+ color: #fff;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.content-dialog-header {
|
|
|
|
|
+ margin-top: -12px;
|
|
|
|
|
+ margin-bottom: 24px;
|
|
|
|
|
+ padding-bottom: 8px;
|
|
|
|
|
+ border-bottom: 1px solid #ebeef5;
|
|
|
|
|
+ display: flex;
|
|
|
|
|
+ align-items: center;
|
|
|
|
|
+ gap: 20px;
|
|
|
|
|
+ font-size: 14px;
|
|
|
|
|
+ color: #606266;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.ai-tags-container {
|
|
|
|
|
+ display: flex;
|
|
|
|
|
+ flex-direction: column;
|
|
|
|
|
+ gap: 8px;
|
|
|
|
|
+ padding: 4px 0;
|
|
|
|
|
+ max-height: 270px;
|
|
|
|
|
+ overflow-y: auto;
|
|
|
|
|
+ overflow-x: hidden;
|
|
|
|
|
+ scroll-behavior: smooth;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.ai-tags-container::-webkit-scrollbar {
|
|
|
|
|
+ width: 6px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.ai-tags-container::-webkit-scrollbar-track {
|
|
|
|
|
+ background: #f1f1f1;
|
|
|
|
|
+ border-radius: 3px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.ai-tags-container::-webkit-scrollbar-thumb {
|
|
|
|
|
+ background: #c0c4cc;
|
|
|
|
|
+ border-radius: 3px;
|
|
|
|
|
+ transition: background 0.3s ease;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.ai-tags-container::-webkit-scrollbar-thumb:hover {
|
|
|
|
|
+ background: #909399;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.ai-tag-item {
|
|
|
|
|
+ background: linear-gradient(135deg, #f8f9fa 0%, #ffffff 100%);
|
|
|
|
|
+ border: 1px solid #e4e7ed;
|
|
|
|
|
+ border-radius: 8px;
|
|
|
|
|
+ padding: 10px 12px;
|
|
|
|
|
+ transition: all 0.3s ease;
|
|
|
|
|
+ box-shadow: 0 1px 3px rgba(0, 0, 0, 0.04);
|
|
|
|
|
+ flex-shrink: 0;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.ai-tag-item:hover {
|
|
|
|
|
+ border-color: #c0c4cc;
|
|
|
|
|
+ box-shadow: 0 2px 8px rgba(0, 0, 0, 0.08);
|
|
|
|
|
+ transform: translateY(-1px);
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.tag-main-content {
|
|
|
|
|
+ display: flex;
|
|
|
|
|
+ align-items: baseline;
|
|
|
|
|
+ gap: 8px;
|
|
|
|
|
+ margin-bottom: 6px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.tag-property-name {
|
|
|
|
|
+ font-size: 13px;
|
|
|
|
|
+ color: #909399;
|
|
|
|
|
+ font-weight: 500;
|
|
|
|
|
+ white-space: nowrap;
|
|
|
|
|
+ flex-shrink: 0;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.tag-property-value {
|
|
|
|
|
+ font-size: 13px;
|
|
|
|
|
+ color: #303133;
|
|
|
|
|
+ font-weight: 600;
|
|
|
|
|
+ flex: 1;
|
|
|
|
|
+ word-break: break-all;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.tag-meta-info {
|
|
|
|
|
+ display: flex;
|
|
|
|
|
+ align-items: center;
|
|
|
|
|
+ gap: 6px;
|
|
|
|
|
+ padding-top: 6px;
|
|
|
|
|
+ border-top: 1px dashed #e4e7ed;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.meta-tag {
|
|
|
|
|
+ font-size: 12px;
|
|
|
|
|
+ padding: 0 8px;
|
|
|
|
|
+ height: 22px;
|
|
|
|
|
+ line-height: 20px;
|
|
|
|
|
+ border-radius: 4px;
|
|
|
|
|
+ font-weight: 500;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.meta-tag i {
|
|
|
|
|
+ margin-right: 3px;
|
|
|
|
|
+ font-size: 12px;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.intention-tag {
|
|
|
|
|
+ background: linear-gradient(135deg, #fff1f0 0%, #ffffff 100%);
|
|
|
|
|
+ border-color: #ffa39e;
|
|
|
|
|
+ color: #cf1322;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.ratio-tag {
|
|
|
|
|
+ background: linear-gradient(135deg, #f6ffed 0%, #ffffff 100%);
|
|
|
|
|
+ border-color: #b7eb8f;
|
|
|
|
|
+ color: #389e0d;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+.no-tags {
|
|
|
|
|
+ color: #c0c4cc;
|
|
|
|
|
+ font-size: 13px;
|
|
|
|
|
+ font-style: italic;
|
|
|
|
|
+}
|
|
|
|
|
+
|
|
|
|
|
+</style>
|