ylrz_his_scrm_companyUI/src/views/qw/externalContactTransfer/companyTransfer.vue

<template>
  <div class="app-container">
    <el-form :model="queryParams" ref="queryForm" :inline="true" v-show="showSearch" label-width="110px">
      <el-form-item label="企微公司" prop="corpId">
        <el-select v-model="queryParams.corpId" placeholder="企微公司"  size="small" @change="updateCorpId()">
          <el-option
            v-for="dict in myQwCompanyList"
            :key="dict.dictValue"
            :label="dict.dictLabel"
            :value="dict.dictValue"
          />
        </el-select>
      </el-form-item>
      <el-form-item label="客户名称" prop="name">
        <el-input
          v-model="queryParams.name"
          placeholder="请输入客户名称"
          clearable
          size="small"
          @keyup.enter.native="handleQuery"
        />
      </el-form-item>
      <el-form-item label="所属员工" prop="qwUserName">
        <el-input
          v-model="queryParams.qwUserName"
          placeholder="请输入所属员工名称"
          clearable
          size="small"
          @keyup.enter.native="handleQuery"
        />
      </el-form-item>
      <el-form-item label="用户类别" prop="type">
        <el-select v-model="queryParams.type" placeholder="请选择用户类别" clearable size="small">
          <el-option
            v-for="dict in typeOptions"
            :key="dict.dictValue"
            :label="dict.dictLabel"
            :value="dict.dictValue"
          />
        </el-select>
      </el-form-item>
      <el-form-item label="客户等级" prop="level">
        <el-select v-model="queryParams.level" placeholder="客户等级" clearable size="small">
          <el-option
            v-for="dict in ratingType"
            :key="dict.dictValue"
            :label="dict.dictLabel"
            :value="dict.dictValue"
          />
        </el-select>
      </el-form-item>
      <el-form-item label="性别" prop="gender">
        <el-input
          v-model="queryParams.gender"
          placeholder="请输入性别"
          clearable
          size="small"
          @keyup.enter.native="handleQuery"
        />
      </el-form-item>
      <el-form-item label="转接状态" prop="addWay">
        <el-select v-model="queryParams.transferStatus" placeholder="转接状态" clearable size="small">
          <el-option
            v-for="dict in transferStatusOptions"
            :key="dict.dictValue"
            :label="dict.dictLabel"
            :value="dict.dictValue"
          />
        </el-select>
      </el-form-item>
      <el-form-item label="标签" prop="tagIds">
        <el-select v-model="selectTags" remote multiple placeholder="请选择" filterable  style="width: 100%;">
          <el-option
            v-for="dict in tagList"
            :label="dict.name"
            :value="dict.tagId">
          </el-option>
        </el-select>
      </el-form-item>
      <el-form-item label="添加时间" prop="createTime">
        <el-date-picker clearable size="small"
                        v-model="queryParams.createTime"
                        type="date"
                        value-format="yyyy-MM-dd"
                        placeholder="选择添加时间">
        </el-date-picker>
      </el-form-item>
      <el-form-item>
        <el-button type="primary" icon="el-icon-search" size="mini" @click="handleQuery">搜索</el-button>
        <el-button icon="el-icon-refresh" size="mini" @click="resetQuery">重置</el-button>
      </el-form-item>
    </el-form>

    <el-row :gutter="10" class="mb8">
      <el-col :span="1.5">
        <el-button
          type="warning"
          plain
          icon="el-icon-download"
          size="mini"
          :loading="exportLoading"
          @click="handleExport"
          v-hasPermi="['qw:externalContact:companyExport']"
        >导出</el-button>
      </el-col>
      <el-col :span="1.5">
        <el-button
          type="primary"
          plain
          size="mini"
          @click="handleTransfer"
          :disabled="multiple"
          v-hasPermi="['qw:externalContact:companyTransfer']"
        >分配客户</el-button>
      </el-col>
      <right-toolbar :showSearch.sync="showSearch" @queryTable="getList"></right-toolbar>
    </el-row>

    <el-table v-loading="loading" :data="externalContactList" @selection-change="handleSelectionChange" border>
      <el-table-column type="selection" width="55" align="center" />
      <el-table-column label="所属员工" align="center" prop="qwUserName" width="120px"/>
      <el-table-column label="员工部门" align="center" prop="departmentName" width="120px"/>
      <el-table-column label="客户名称" align="center" prop="name" />
      <el-table-column label="头像" align="center" prop="avatar" width="100px">
        <template slot-scope="scope">
          <el-popover
            placement="right"
            title=""
            trigger="hover">
            <img slot="reference" :src="scope.row.avatar" width="60px">
            <img :src="scope.row.avatar" style="max-width: 200px;">
          </el-popover>
        </template>
      </el-table-column>
      <el-table-column label="用户类别" align="center" prop="type">
        <template slot-scope="scope">
          <dict-tag :options="typeOptions" :value="scope.row.type"/>
        </template>
      </el-table-column>
      <el-table-column label="性别" align="center" prop="gender">
        <template slot-scope="scope">
          <dict-tag :options="genderOptions" :value="scope.row.gender"/>
        </template>
      </el-table-column>
      <el-table-column label="备注" align="center" prop="remark" />
      <el-table-column label="描述信息" align="center" prop="description" />
      <el-table-column label="标签" align="center" prop="tagIds" width="300px">
        <template slot-scope="scope">
          <div class="tag-container">
            <div class="tag-list">
              <div v-for="i in JSON.parse(scope.row.tagIds)" :key="i" style="display: inline;">
                <el-tag type="success" v-for="ii in tagList" :key="ii.id" style="margin: 3px;" v-if="ii.tagId==i">{{ii.name}}</el-tag>
              </div>
            </div>
          </div>
        </template>
      </el-table-column>
      <el-table-column label="客户等级" align="center" prop="level" width="120px" >
        <template slot-scope="scope">
          <dict-tag :options="ratingType" :value="scope.row.level"/>
        </template>
      </el-table-column>
      <el-table-column label="添加时间" align="center" prop="createTime" width="100px"/>
      <el-table-column label="状态" align="center" prop="status" width="100px">
        <template slot-scope="scope">
          <dict-tag :options="statusOptions" :value="scope.row.status"/>
        </template>
      </el-table-column>
      <el-table-column label="转接状态" align="center" prop="transferStatus" width="100px">
        <template slot-scope="scope">
          <dict-tag :options="transferStatusOptions" :value="scope.row.transferStatus"/>
        </template>
      </el-table-column>
      <el-table-column label="企业id" align="center" prop="corpId" />
      <el-table-column label="备注电话号码" align="center" prop="remarkMobiles" width="150px">
        <template slot-scope="scope">
          <span v-for="i in JSON.parse(scope.row.remarkMobiles)" :key="i">{{i}}</span>
        </template>
      </el-table-column>
      <el-table-column label="备注企业名称" align="center" prop="remarkCorpName" />
      <el-table-column label="来源" align="center" prop="addWay" width="100px">
        <template slot-scope="scope">
          <dict-tag :options="addWayOptions" :value="scope.row.addWay"/>
        </template>
      </el-table-column>
    </el-table>
    <pagination
      v-show="total>0"
      :total="total"
      :page.sync="queryParams.pageNum"
      :limit.sync="queryParams.pageSize"
      @pagination="getList"
    />

    <el-dialog :title="title" :visible.sync="open" width="1000px" append-to-body>
      <el-form ref="form" :model="form" :rules="rules" label-width="80px">
        <div style="background-color: rgb(239, 250, 255); margin: 10px;padding: 15px;">
          <div>可将选中的客户转接给其他员工，进行后续服务</div>
          <div>注意:90天内客户只能被转接一次，一个客户最多只能被转接两次</div>
          <div>需等待总后台审核才会进行转接</div>
        </div>

        <el-form-item label="接替员工" prop="nickName">
          <el-input style="width: 150px" disabled>
            <template slot="prefix">
              <el-button
                plain
                size="small"
                type="success"
                v-if="form.nickName">
                {{ form.nickName }}
              </el-button>
            </template>
          </el-input>
        </el-form-item>
        <el-form-item label="清除标签" prop="needClearTag">
          <el-radio v-model="form.needClearTag" :label="0">不清除</el-radio>
          <el-radio v-model="form.needClearTag" :label="1">清除</el-radio>
          <div style="color: #999;font-size: 14px;display: flex;align-items: center;">
            <i class="el-icon-info"></i>
            <span v-if="form.needClearTag === 0">不清除标签：客户转接后会保留原标签，不会被清除。</span>
            <span v-else>清除标签：客户转接后原标签不会保留，仅会存在自动添加的标签。</span>
          </div>
        </el-form-item>
        <el-form-item label="消息内容" prop="content">
          <el-input v-model="form.content" placeholder="请输入内容" />
          <div style="color: #999;font-size: 14px;display: flex;align-items: center;">
            <i class="el-icon-info"></i>
            自定义转接的时候发给客户的消息内容（选填）ps:不填则是官方默认话术
          </div>
        </el-form-item>
        <el-card>
          <companyTransferQwUserSelect ref="companyTransferSelect" @selectUser="selectUser"/>
        </el-card>
      </el-form>
      <div slot="footer" class="dialog-footer">
        <el-button type="primary"
                   @click="submitForm"
                   :disabled="submitLoading"
                   :loading="submitLoading">提交审核</el-button>
        <el-button @click="cancel">取 消</el-button>
      </div>
    </el-dialog>
  </div>
</template>

<script>
import { listTag } from '@/api/qw/tag'
import { getMyQwCompanyList } from '@/api/qw/user'
import { companyExtList, companyTransfer, exportExternalContact } from '@/api/qw/externalContact'
import companyTransferQwUserSelect from '@/views/qw/externalContactTransfer/companyTransferQwUserSelect.vue'

export default {
  name: "companyTransfer",
  components: { companyTransferQwUserSelect },
  data() {
    return {
      loading: false,
      showSearch: true,
      queryParams: {
        pageNum: 1,
        pageSize: 10,
        corpId: null,
        name: null,
        qwUserName: null,
        type: null,
        level: null,
        gender: null,
        transferStatus: null,
        tagIds: null,
        createTime: null,
        status: 0
      },
      myQwCompanyList:[],
      tagList:[],
      selectTags:[],
      typeOptions: [],
      ratingType: [],
      transferStatusOptions:[],
      exportLoading: false,
      statusOptions: [],
      genderOptions: [],
      addWayOptions:[],
      externalContactList: [],
      total: 0,
      ids: [],
      multiple: true,
      form: {
        qwUserId: null,
        nickName: null,
        content: null,
        needClearTag: 0
      },
      rules: {
        nickName: [
          { required: true, message: "接替员工不能为空", trigger: "blur" }
        ]
      },
      open: false,
      title: "",
      companyId: null,
      submitLoading: false,
    };
  },
  created() {
    // 从store中获取当前用户的companyId
    this.companyId = this.$store.state.user.user?.companyId || null;

    this.getQwCompanyList();
    this.getDicts("sys_qw_externalContact_type").then(response => {
      this.typeOptions = response.data;
    });
    this.getDicts("sys_user_sex").then(response => {
      this.genderOptions = response.data;
    });
    this.getDicts("sys_qw_externalContact_addWay").then(response => {
      this.addWayOptions = response.data;
    });
    this.getDicts("sys_qw_sop_rating_type").then(response => {
      this.ratingType = response.data;
    });
    this.getDicts("sys_qw_external_contact_status").then(response => {
      this.statusOptions = response.data;
    });
    this.getDicts("sys_qw_transfer_status").then(response => {
      this.transferStatusOptions = response.data;
    });
  },
  methods: {
    handleQuery() {
      this.queryParams.tagIds=this.selectTags.join(',')
      this.queryParams.pageNum = 1;
      this.getList();
    },
    resetQuery() {
      this.queryParams = {
        pageNum: 1,
        pageSize: 10,
        corpId: null,
        name: null,
        qwUserName: null,
        type: null,
        level: null,
        gender: null,
        transferStatus: null,
        tagIds: null,
        createTime: null,
        status: 0
      };
      this.selectTags=[];
      this.resetForm("queryForm");
      this.queryParams.transferStatus = null;
      this.queryParams.corpId = this.myQwCompanyList?.[0]?.dictValue || null
      this.getList();
    },
    getList() {
      this.loading = true
      companyExtList(this.queryParams).then(response => {
        this.externalContactList = response.rows;
        this.total = response.total;
        this.loading = false
      })
    },
    handleSelectionChange(selection) {
      this.ids = selection.map(item => item.id)
      this.multiple = !selection.length
    },
    updateCorpId(){
      listTag({corpId:this.queryParams.corpId}).then(response => {
        this.tagList = response.rows;
      });
      this.getList();
    },
    getQwCompanyList() {
      getMyQwCompanyList().then(response => {
        this.myQwCompanyList = response.data;
        if(this.myQwCompanyList!=null){
          this.queryParams.corpId=this.myQwCompanyList[0].dictValue;
          listTag({corpId:this.queryParams.corpId}).then(response => {
            this.tagList = response.rows;
          });
          this.getList();
        }
      });
    },
    handleExport() {
      const queryParams = this.queryParams;
      this.$confirm('是否确认导出所有企业微信客户数据项?', "警告", {
        confirmButtonText: "确定",
        cancelButtonText: "取消",
        type: "warning"
      }).then(() => {
        this.exportLoading = true;
        return exportExternalContact(queryParams);
      }).then(response => {
        this.download(response.msg);
        this.exportLoading = false;
      }).catch(() => {});
    },
    reset() {
      this.form = {
        qwUserId: null,
        nickName: null,
        content: null,
        needClearTag: 0
      };
      this.resetForm("form");
    },
    handleTransfer() {
      this.reset()
      if(!this.ids){
        this.$message('请选择需要分配的客户')
        return
      }

      this.submitLoading = false
      this.title = "分配客户"
      this.open = true
      this.$nextTick(() => {
        this.$refs.companyTransferSelect.load(this.queryParams.corpId, this.companyId)
      })
    },
    selectUser(selection) {
      this.form.qwUserId = selection.id
      this.form.nickName = selection.qwUserName
    },
    cancel() {
      this.open = false;
      this.reset();
    },
    submitForm() {
      this.$refs["form"].validate(valid => {
        if (valid) {

          if (this.submitLoading) {
            return;
          }
          this.submitLoading = true

          const params = {
            ids: this.ids,
            qwUserId: this.form.qwUserId,
            content: this.form.content,
            transferType: 1,
            needClearTag: this.form.needClearTag
          }

          companyTransfer(params).then(() => {
            this.$message.success("审核已提交,等待管理员审核");
            this.open = false;
          })
        }
      });
    }
  },
};
</script>

<style scoped>

</style>