ylrz_saas_his_scrm/sql/lobster_user_profile.sql

-- 龙虾用户画像表（长期记忆核心载体）
CREATE TABLE IF NOT EXISTS lobster_user_profile (
  id                BIGINT AUTO_INCREMENT PRIMARY KEY,
  company_id        BIGINT       NOT NULL,
  external_user_id  VARCHAR(128) NOT NULL,
  nickname          VARCHAR(64)  DEFAULT NULL COMMENT '客户昵称',
  persona           VARCHAR(256) DEFAULT NULL COMMENT 'AI生成的人物画像描述',
  current_state     VARCHAR(64)  DEFAULT NULL COMMENT '当前阶段(需求确认/方案推荐/犹豫跟进/已成交)',
  internal_tags     VARCHAR(512) DEFAULT NULL COMMENT '内部标签(JSON数组)',
  total_purchase    DECIMAL(12,2) DEFAULT 0 COMMENT '累计消费金额',
  last_active_time  DATETIME     DEFAULT NULL COMMENT '最后活跃时间',
  interaction_count INT          DEFAULT 0 COMMENT '交互次数',
  variable_snapshot TEXT         DEFAULT NULL COMMENT '关键变量快照(JSON)',
  lifecycle_stage   VARCHAR(32)  DEFAULT 'NEW' COMMENT '客户生命周期(NEW/ACTIVE/SLEEP/DORMANT/CHURN)',
  value_score       INT          DEFAULT 0 COMMENT '客户价值分(0-100)',
  deleted           TINYINT      DEFAULT 0,
  create_time       DATETIME     DEFAULT CURRENT_TIMESTAMP,
  update_time       DATETIME     DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
  UNIQUE KEY uk_user (company_id, external_user_id),
  KEY idx_state (current_state),
  KEY idx_lifecycle (lifecycle_stage)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COMMENT='龙虾用户画像表(长期记忆)';