callcenter-private-master/docs/kb/faq-en.txt

### The specific content of the 《faq Manual》：

Future University of Science and Technology: Frequently Asked Questions (FAQ)​​
​I. Full Name of University:​​ Future University of Science and Technology
​II. University Admissions Code:​​ 18886
​III. Level of Education Offered:​​ Undergraduate (Bachelor's Degree)
​IV. Type of Institution:​​ Privately-run Regular Undergraduate University
​V. Campus Address:​​ No. 18886, Changjiang West Road, High-Tech Zone, Hefei City, Anhui Province, China
​VI. Admission Rules and Requirements:​​

​General Policy:​​ Admissions strictly adhere to the policies and regulations of the Ministry of Education of China and the relevant provincial (autonomous region, municipality) admissions committees. The process is managed by the University's Admissions Leadership Group, complying with the "Ten Strict Prohibitions," "30 Don'ts," and "Eight Basic Requirements" for college admissions work. We implement the "Ten Public Disclosures" for admissions information and voluntarily subject ourselves to public oversight. Policy-based bonus points for applicants follow the regulations of their respective home provinces. There are no specific subject score requirements, and foreign language programs do not require oral examinations.
​Subject Requirements:​​

​Reform Provinces:​​ For provinces implementing the college entrance examination reform ("Gaokao Reform"), the subject requirements for majors are as published by the provincial admissions authority in the student's home province. Applicants must meet the subject requirements for the programs they apply to.
​Non-Reform Provinces:​​ For provinces not implementing the reform, applicants must meet the Arts or Sciences stream requirements for the programs they apply to.


​Major Assignment for Admitted Students (by Province Type):​​

​Provinces using "University" or "University Program Group" Admission:​​ For admitted students, major assignment follows the "​Major Priority​" principle. Students are assigned majors based on the order of their listed preferences and their scores, from highest to lowest. If the first choice cannot be accommodated, the second choice is considered, then the third, and so on.
​Tie-Breaking Rules:​​ When applicants have identical admission scores, the tie-breaking rules are applied in the following order:

​​(1) "3+1+2" Reform Provinces:​​

History-First Track: Sum of Chinese & Math scores > Chinese score > Foreign Language score > History score > Highest score in a selective subject.
Physics-First Track: Sum of Chinese & Math scores > Math score > Foreign Language score > Physics score > Highest score in a selective subject.


​​(2) "3+3" Reform Provinces:​​ Sum of Chinese & Math scores > Foreign Language score > Highest score in a selective subject.
​​(3) Non-Reform Provinces:​​

Arts Stream: Sum of Chinese & Math scores > Chinese score > Foreign Language score.
Sciences Stream: Sum of Chinese & Math scores > Math score > Foreign Language score.

​Arts Program Admission:​​

Arts programs follow the admission rules of the student's home province and use the provincial standardized arts exam scores.
Applicants must meet both the provincial minimum cultural (Gaokao) score and the minimum professional arts exam score requirements.
Admission is based on the principle of "​Comprehensive Score Priority, Following Preferences​". Admitted students are assigned to programs based on their admission (comprehensive) score, from highest to lowest, according to their listed major preferences.
​Tie-Breaking:​​ For students with identical admission scores, the professional arts exam score is used (higher is better). If professional scores are also identical, the following are considered in order: Total Cultural Score (Chinese, Math, Foreign Language) > Chinese score > Math score > Foreign Language score.
​Henan Province Specific Calculation:​​ Admission Score = (Gaokao Cultural Score * 0.5) + (Provincial Arts Exam Score * 1.25).


​Major Adjustment:​​

If an admitted student cannot be placed into any of their preferred majors and indicates willingness to accept major adjustment, they will be randomly assigned to a major with available capacity.
If an admitted student cannot be placed into any of their preferred majors and does ​not​ accept adjustment, their admission will be rescinded (withdrawn).


​Health Requirements:​​ Health standards for all programs follow the relevant provisions of the "Guidelines for Physical Examination of Students Admitted to Regular Higher Education Institutions" issued by the Ministry of Education.
​Gender Ratio:​​ There are no gender ratio restrictions for any program.

​VII. Certificates Awarded:​​

The name on the graduation diploma will be "Future University of Science and Technology".
The type of diploma is "Regular Higher Education Diploma".
Undergraduate students who meet the requirements for a bachelor's degree will be awarded a Bachelor's Degree Certificate from Future University of Science and Technology.

​VIII. Tuition and Fees (2024 Intake):​​

Set according to provincial pricing and education authorities, combined with the university's actual costs.
​Tuition:​​

​a. CNY 21,800/year:​​ Engineering Management.
​b. CNY 26,000/year:​​ Safety Engineering, Big Data Management and Application, Electrical Engineering and Automation, Electronic Information Engineering, Landscape Architecture, Advertising, Chinese Language and Literature, Accounting, Robotics Engineering, Mechanical Design, Manufacturing and Automation, Computer Science and Technology, Architecture, Health Service and Management, Financial Technology, Economics and Finance, Artificial Intelligence, Human Resource Management, Japanese, Software Engineering, Business English, Auditing, Data Science and Big Data Technology, Digital Economy, Digital Media Technology, Civil Engineering, Network Engineering, Internet of Things Engineering, Logistics Management, Primary Education, Preschool Education, Pharmaceutical Preparation, Pharmacy, English, Pharmaceutical Engineering, Automation, Radio and Television Directing, Integrated Circuit Design and Integrated System.
​c. CNY 29,000/year:​​ Performance (Sports Dance), Animation, Environmental Design, Fine Arts, Visual Communication Design, Broadcasting and Hosting Arts.
​d. CNY 29,000/year (University-Enterprise Cooperation Programs):​​ Financial Management, Communication Engineering, E-commerce, Journalism.


​Accommodation Fees:​​

Standard 4-person room: CNY 2,500/year.
Standard 6-person room: CNY 1,800/year.
(Note: Approx. USD conversions: CNY 21,800 ≈ 3,000;CNY26,000≈3,000; CNY 26,000 ≈ 3,000;CNY26,000≈3,580; CNY 29,000 ≈ 4,000;CNY2,500≈4,000; CNY 2,500 ≈ 4,000;CNY2,500≈345; CNY 1,800 ≈ 250−basedonroughestimateofCNY7.25=250 - based on rough estimate of CNY 7.25 = 250−basedonroughestimateofCNY7.25=1)



​IX. Financial Aid for Students with Financial Difficulties:​​

The university places high importance on supporting students facing financial hardship and actively implements national policies.
The financial aid system includes: National Scholarship, National Endeavor Scholarship, National Grant, National Student Loan, Green Channel (expedited enrollment), University Scholarships, Tuition Reduction, Work-Study programs, and Financial Subsidies.
Students with financial difficulties can refer to the specific requirements in the "Student Handbook" to apply for various types of aid.

​X. Enrollment Qualification Review:​​

After enrollment, all new students will undergo a comprehensive review within three months (including enrollment qualification verification and health checks).
Students found not meeting requirements will be handled according to the regulations of their home province and the university's academic management rules.
Any student found to have engaged in fraud will have their admission revoked immediately, and the case will be reported to the admissions office of their home province (autonomous region, municipality).
Students bear full responsibility for any consequences arising from failure to meet qualification requirements.

​XI. Scholarship/Grant Policies:​​

The university places high importance on supporting students facing financial hardship, actively implements national policies, and has established a robust financial aid system tailored to the university's characteristics.
Aid methods include: National Scholarship, National Endeavor Scholarship, National Grant, University Scholarships, Tuition Reduction, National Student Loan, and Work-Study programs. This ensures students with financial difficulties can enroll successfully.
​Scale:​​ Over 50% of enrolled students receive some form of financial aid annually, with the total aid amount nearing CNY 40 million (approx. $5.5 million USD).
​Beyond Financial Support:​​ The university emphasizes ideological support and education for aided students. Activities include motivational speech contests, "Self-Strengthening Star" awards, outstanding student report sessions, integrity education, and gratitude education, encouraging self-reliance, self-confidence, perseverance, and well-rounded development.
​Specific Awards:​​

​University Scholarship:​​ Awarded to full-time undergraduate students with excellent academic performance and character. Coverage rate: 40% of students.
​National Grant:​​ CNY 3,300/year per student (approx. $455 USD). For full-time undergraduate students with financial difficulties.
​National Endeavor Scholarship:​​ CNY 5,000/year per student (approx. $690 USD). For full-time undergraduate students who are academically excellent, demonstrate well-rounded development (morally, intellectually, physically, aesthetically, labor-wise), and face financial hardship.
​National Scholarship:​​ CNY 8,000/year per student (approx. $1,100 USD). For full-time undergraduate students who are exceptionally outstanding and demonstrate well-rounded development (morally, intellectually, physically, aesthetically, labor-wise).