<template>
  <div class="app-container">
    <!-- 查询条件 -->
    <el-form :model="queryParams" ref="queryForm" size="small" :inline="true" v-show="showSearch" label-width="68px">
      <el-form-item label="投诉单号" prop="complaintNo">
        <el-input
          v-model="queryParams.complaintNo"
          placeholder="请输入投诉单号"
          clearable
          @keyup.enter.native="handleQuery"
        />
      </el-form-item>
      <el-form-item label="投诉分类" prop="categoryId">
        <el-select v-model="queryParams.categoryId" placeholder="请选择投诉分类" clearable>
          <el-option
            v-for="category in categoryList"
            :key="category.id"
            :label="category.categoryName"
            :value="category.id"
          />
        </el-select>
      </el-form-item>
      <el-form-item label="投诉状态" prop="status">
        <el-select v-model="queryParams.status" placeholder="请选择投诉状态" clearable>
          <el-option label="待处理" value="0" />
          <el-option label="已处理" value="1" />
        </el-select>
      </el-form-item>
      <el-form-item label="投诉时间">
        <el-date-picker
          v-model="dateRange"
          style="width: 240px"
          value-format="yyyy-MM-dd"
          type="daterange"
          range-separator="-"
          start-placeholder="开始日期"
          end-placeholder="结束日期"
        ></el-date-picker>
      </el-form-item>
      <el-form-item>
        <el-button type="primary" icon="el-icon-search" size="mini" @click="handleQuery">搜索</el-button>
        <el-button icon="el-icon-refresh" size="mini" @click="resetQuery">重置</el-button>
      </el-form-item>
    </el-form>

    <!-- 操作按钮 -->
    <el-row :gutter="10" class="mb8">
      <el-col :span="1.5">
        <el-button
          type="primary"
          plain
          icon="el-icon-plus"
          size="mini"
          @click="handleAdd"
          v-hasPermi="['complaint:add']"
        >新增投诉</el-button>
      </el-col>
      <el-col :span="1.5">
        <el-button
          type="danger"
          plain
          icon="el-icon-delete"
          size="mini"
          :disabled="multiple"
          @click="handleDelete"
          v-hasPermi="['complaint:delete']"
        >批量删除</el-button>
      </el-col>
      <right-toolbar :showSearch.sync="showSearch" @queryTable="getList"></right-toolbar>
    </el-row>

    <!-- 投诉列表 -->
    <el-table v-loading="loading" :data="complaintList" @selection-change="handleSelectionChange">
      <el-table-column type="selection" width="55" align="center" />
      <el-table-column label="投诉单号" align="center" prop="complaintNo" />
      <el-table-column label="投诉人" align="center" prop="complainantName" />
      <el-table-column label="投诉分类" align="center" prop="categoryName" />
      <el-table-column label="投诉内容" align="center" prop="content" show-overflow-tooltip />
      <el-table-column label="投诉状态" align="center" prop="status">
        <template slot-scope="scope">
          <el-tag v-if="scope.row.status === '0'" type="warning">待处理</el-tag>
          <el-tag v-else-if="scope.row.status === '1'" type="success">已处理</el-tag>
          <el-tag v-else type="info">未知</el-tag>
        </template>
      </el-table-column>
      <el-table-column label="投诉时间" align="center" prop="createTime" width="180">
        <template slot-scope="scope">
          <span>{{ parseTime(scope.row.createTime, '{y}-{m}-{d} {h}:{i}:{s}') }}</span>
        </template>
      </el-table-column>
      <el-table-column label="操作" align="center" class-name="small-padding fixed-width">
        <template slot-scope="scope">
          <el-button
            size="mini"
            type="text"
            icon="el-icon-view"
            @click="handleDetail(scope.row)"
            v-hasPermi="['complaint:query']"
          >详情</el-button>
          <el-button
            size="mini"
            type="text"
            icon="el-icon-edit"
            @click="handleUpdate(scope.row)"
            v-hasPermi="['complaint:edit']"
          >编辑</el-button>
          <el-button
            v-if="scope.row.status === '0'"
            size="mini"
            type="text"
            icon="el-icon-check"
            @click="handleProcess(scope.row)"
            v-hasPermi="['complaint:edit']"
          >处理</el-button>
          <el-button
            size="mini"
            type="text"
            icon="el-icon-delete"
            @click="handleDelete(scope.row)"
            v-hasPermi="['complaint:delete']"
          >删除</el-button>
        </template>
      </el-table-column>
    </el-table>

    <!-- 分页 -->
    <pagination
      v-show="total>0"
      :total="total"
      :page.sync="queryParams.pageNum"
      :limit.sync="queryParams.pageSize"
      @pagination="getList"
    />

    <!-- 添加或修改投诉对话框 -->
    <el-dialog :title="title" :visible.sync="open" width="600px" append-to-body>
      <el-form ref="form" :model="form" :rules="rules" label-width="80px">
        <el-form-item label="投诉人" prop="complainantName">
          <el-input v-model="form.complainantName" placeholder="请输入投诉人姓名" />
        </el-form-item>
        <el-form-item label="联系电话" prop="phone">
          <el-input v-model="form.phone" placeholder="请输入联系电话" />
        </el-form-item>

        <el-form-item label="投诉分类" prop="type">
          <el-select v-model="form.type" placeholder="请选择投诉分类" style="width: 100%">
            <el-option
              v-for="category in categoryList"
              :key="category.id"
              :label="category.categoryName"
              :value="category.id"
            />
          </el-select>
        </el-form-item>

        <el-form-item label="投诉内容" prop="content">
          <el-input v-model="form.content" type="textarea" placeholder="请输入投诉内容" :rows="4" />
        </el-form-item>
        <!-- 图片上传 -->
        <el-form-item label="投诉凭证" prop="url">
          <image-upload
            v-model="form.url"
            :limit="0"
            :file-size="5"
            @change="handleImageChange"
          />
          <el-button type="primary" @click="submitForm">提交</el-button>
        </el-form-item>
        <el-form-item label="投诉状态" prop="status" v-if="form.id">
          <el-select v-model="form.status" placeholder="请选择投诉状态">
            <el-option label="待处理" value="0" />
            <el-option label="已处理" value="1" />
          </el-select>
        </el-form-item>
        <el-form-item label="处理备注" prop="remark" v-if="form.id">
          <el-input v-model="form.remark" type="textarea" placeholder="请输入处理备注" :rows="3" />
        </el-form-item>
      </el-form>
      <div slot="footer" class="dialog-footer">
        <el-button type="primary" @click="submitForm">确 定</el-button>
        <el-button @click="cancel">取 消</el-button>
      </div>
    </el-dialog>

    <!-- 投诉详情对话框 -->
    <el-dialog title="投诉详情" :visible.sync="detailOpen" width="600px" append-to-body>
      <el-descriptions :column="2" border>
        <el-descriptions-item label="投诉单号">{{ detailData.complaintNo }}</el-descriptions-item>
        <el-descriptions-item label="投诉状态">
          <el-tag v-if="detailData.status === '0'" type="warning">待处理</el-tag>
          <el-tag v-else-if="detailData.status === '1'" type="success">已处理</el-tag>
        </el-descriptions-item>
        <el-descriptions-item label="投诉人">{{ detailData.complainantName }}</el-descriptions-item>
        <el-descriptions-item label="联系电话">{{ detailData.phone }}</el-descriptions-item>
        <el-descriptions-item label="投诉分类">{{ detailData.categoryName }}</el-descriptions-item>
        <el-descriptions-item label="投诉时间" :span="2">
          {{ parseTime(detailData.createTime, '{y}-{m}-{d} {h}:{i}:{s}') }}
        </el-descriptions-item>
        <el-descriptions-item label="投诉内容" :span="2">{{ detailData.content }}</el-descriptions-item>
        <el-descriptions-item label="处理备注" :span="2" v-if="detailData.remark">
          {{ detailData.remark }}
        </el-descriptions-item>
      </el-descriptions>
      <div slot="footer" class="dialog--footer">
        <el-button @click="detailOpen = false">关 闭</el-button>
      </div>
    </el-dialog>
  </div>
</template>

<script>
import {
  getComplaintPage,
  getComplaintById,
  submitComplaint,
  updateComplaint,
  deleteComplaint,
  handleComplaint,
  getAllCategory
} from "@/api/complaint/complaint";
import {parseTime} from "../../../utils/common";
import ImageUpload from "@/components/ImageUpload/index.vue";

export default {
  name: "Complaint",
  components: {ImageUpload},
  data() {
    return {
      categoryList: [],
      // 遮罩层
      loading: true,
      // 选中数组
      ids: [],
      // 非单个禁用
      single: true,
      // 非多个禁用
      multiple: true,
      // 显示搜索条件
      showSearch: true,
      // 总条数
      total: 0,
      // 投诉表格数据
      complaintList: [],
      // 弹出层标题
      title: "",
      // 是否显示弹出层
      open: false,
      // 是否显示详情弹出层
      detailOpen: false,
      // 详情数据
      detailData: {},
      // 日期范围
      dateRange: [],
      // 查询参数
      queryParams: {
        pageNum: 1,
        pageSize: 10,
        complaintNo: null,
        status: null,
        startTime: null,
        endTime: null
      },
      // 表单参数
      form: {},
      // 表单校验
      rules: {
        complainantName: [
          { required: true, message: "投诉人姓名不能为空", trigger: "blur" }
        ],
        phone: [
          { required: true, message: "联系电话不能为空", trigger: "blur" },
          { pattern: /^1[3|4|5|6|7|8|9][0-9]\d{8}$/, message: "请输入正确的手机号码", trigger: "blur" }
        ],
        type: [
          { required: true, message: "投诉分类不能为空", trigger: "change" }
        ],
        content: [
          { required: true, message: "投诉内容不能为空", trigger: "blur" }
        ]
      }
    };
  },
  created() {
    this.getCategoryList();
    this.getList();
  },
  methods: {
    handleImageChange(newImages) {
      this.form.url = newImages;
    },
    /** 获取投诉分类列表 */
    getCategoryList() {
      getAllCategory().then(response => {
        this.categoryList = response.data || [];
      }).catch(() => {
        this.$message.error('获取投诉分类失败');
        this.categoryList = [];
      });
    },
    parseTime,
    /** 查询投诉列表 */
    getList() {
      this.loading = true;
      if (this.dateRange != null && this.dateRange.length === 2) {
        this.queryParams.startTime = this.dateRange[0];
        this.queryParams.endTime = this.dateRange[1];
      } else {
        this.queryParams.startTime = null;
        this.queryParams.endTime = null;
      }
      getComplaintPage(this.queryParams).then(response => {
        this.complaintList = response.rows;
        this.total = response.total;
        this.loading = false;
      });
    },
    // 取消按钮
    cancel() {
      this.open = false;
      this.reset();
    },
    // 表单重置
    reset() {
      this.form = {
        id: null,
        complainantName: null,
        phone: null,
        content: null,
        status: "0",
        remark: null
      };
      this.resetForm("form");
    },
    /** 搜索按钮操作 */
    handleQuery() {
      this.queryParams.pageNum = 1;
      this.getList();
    },
    /** 重置按钮操作 */
    resetQuery() {
      this.dateRange = [];
      this.resetForm("queryForm");
      this.handleQuery();
    },
    // 多选框选中数据
    handleSelectionChange(selection) {
      this.ids = selection.map(item => item.id)
      this.single = selection.length!==1
      this.multiple = !selection.length
    },
    /** 新增按钮操作 */
    handleAdd() {
      this.reset();
      this.open = true;
      this.title = "添加投诉";
    },
    /** 修改按钮操作 */
    handleUpdate(row) {
      this.reset();
      const id = row.id || this.ids
      getComplaintById(id).then(response => {
        this.form = response.data;
        this.open = true;
        this.title = "修改投诉";
      });
    },
    /** 查看详情 */
    handleDetail(row) {
      getComplaintById(row.id).then(response => {
        this.detailData = response.data;
        this.detailOpen = true;
      });
    },
    /** 处理投诉 */
    handleProcess(row) {
      this.$confirm('是否确认将投诉单号为"' + row.complaintNo + '"的投诉标记为已处理？').then(() => {
        handleComplaint(row.id).then(() => {
          this.$message.success('处理成功');
          this.getList();
        }).catch(() => {
          this.$message.error('处理失败');
        });
      });
    },
    /** 删除投诉 */
    handleDelete(row) {
      const ids = row ? [row.id] : this.ids;
      this.$confirm('确认删除选中的投诉吗？').then(() => {
        deleteComplaint(ids).then(() => {
          this.$message.success('删除成功');
          this.getList();
        }).catch(() => {
          this.$message.error('删除失败');
        });
      });
    },
    /** 提交表单 */
    submitForm() {
      this.$refs['form'].validate((valid) => {
        if (valid) {
          if (this.form.id) {
            updateComplaint(this.form.id, this.form).then(() => {
              this.$message.success('修改成功');
              this.getList();
              this.cancel();
            }).catch(() => {
              this.$message.error('修改失败');
            });
          } else {
            submitComplaint(this.form).then(() => {
              this.$message.success('添加成功');
              this.getList();
              this.cancel();
            }).catch(() => {
              this.$message.error('添加失败');
            });
          }
        } else {
          return false;
        }
      });
    }
  }
};
</script>

<style scoped>
.app-container {
  padding: 20px;
}
.mb8 {
  margin-bottom: 8px;
}
.fixed-width {
  width: 120px;
}
</style>
